How to Troubleshoot Audio & Navigation of Mercedes E320 / E350 2002 to 2008 for Repair.
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How to troubleshoot sound and navigation / fiber optic / MOST Bus System of 2002 to 2008 Mercedes E Class E320 / E350 for repair.
Пікірлер: 436
Thank you so much for taking the time to reply. I shall check the other components. Thanks again. Have a great weekend.
Awesome video very clear easy to follow I’m ordering the bypass loop now can’t wait to see if this works!
@chiamaringa2826
Жыл бұрын
Did it ever work
Thank you! Very useful information!
Thank you so much! You helped me get my sound back! My Navigation is bypassed but at least I now have my radio back.
very clear and concise! your english is great brother! great video :)
Very informative video. Thanks for posting this.
Greatttt men thank you so much for this INFO! But for the mercedez Ml320 the Bluetooth system is just behind the front desk and you can plug in there!!
Your vids has been extremely helpful thank you for posing 😊
Helped a lot thanks
Amazing thank you for explaining everything very easy to do the work love it thank you.
Thank you.
Excellent video!
Very good very helpful thanks
Awesome video! Thanx SSSSSSOOOOOOOOO MUCH for this..... very indepth and informative.... thanx again...!
@douglassenriquez423
3 жыл бұрын
I would have wasted days digging though forums trying to figure it this out.... your doing great my friend keep up the good work.
Thank you so much for video!!!
Very nice explain he helped me a lot you are good in what you do thank you
Thank you your video is awesome 👌
Best video buddy I save so much money thanks to you
Thank you i will bypass the teleaid so I can have the radio working again
my radio unit does the same. the problem that the AGW and the Radio draining the battery, i took out fuse 6 in the trunk and fuse 26 near the driver side. does it worth to buy the bypass lollipop and give it a try, or need to replace the AGW. Thank you.
Greetings… thanks for the informative video. In my case nothing comes on at all. Fuse is ok so what else should I check?
This is a great video thank you. I have just come upon this problem.
Hi this is a great video. My CLK350 comand when turned on will show MB logo forever never turn off but nothing else works. i tried to update the NAV but after that. nothing works but the MB logo. Could I bypass the NAV? Have to take out the COMAND unit? CD audio works but the screen is only shows MB logo forever.
Excellent video, very clear and understandable!!! It helped me to get my sound back (it was the TELEAID module and we just bypassed it as per the video) THANK YOU SIR!! Unfortunately I spent some $$$ before I saw the video and the fix in the end was $20.- and I did it myself! :)
@robertehlers4330
Жыл бұрын
Yes i was getting telaid module malfunction visit workshop error and command unit would not work. So i bypassed voice module and got command unit and sound back still getting sos error how to clear that i am not paying MB to use star diagnostic tool just to clear that
I have a 2007 ML350 W164. The radio works but the screen just has lines running through it. I think the screen is bad but think a aftermarket system might provide more options
Hi, I've got the same problem, but in the 2003 Mercedes E240
Hello, I recently updated the comand aps version on my Mercedes e320 cdi estate (s211) from the version the car came with to the latest, since the update, when I click on the Nav button there is just a blue screen and I don't have a navigation anymore, if you can help me I would be very grateful. Thanks.
Hello Mister, thank you for detailed guide! Very useful. I tried searching for my problem here but didnt find any answer - My 219 Cls with PremiumAudio(HarmanKardon) should have the option for SurrroundSound/Logic7 music modes, but it lacks it. Only the fader and balance, bass and treble can be controlled from Comand. Do you know if that could be a problem with Audio Gateway, or more likely to be Comand's problem? Have a great new year's start! Cheers.
I had battery charged because car sat for 3 weeks . Then I noticed static on radio, & navigation wasn't working . Then again after 5 days - car not driven -I just had to get a new battery & maybe they (AAA) disrupted the wiring . Is that possible ? Should I go to Electronics person or garage ? This is great if I knew what to do . Thanking for making video , linda S.
my friend i love you u tube video. I have a 2006 cls500 mercedes and the navigation is not loud any more, the navigation works, the maps also works but we dont know how to have it loud again, it also says to us that the navigation is not actived what do you think i have to do? Mercedes logo works when we put the radio and radio works cd player works but the voice for nav.gps is very very low. thank you for your help
Thanks for sharing this information !! I have a c230 2005 and I just added a Sirius unit, for satelite radio. May I used the roof ( back ) antenna to connect to the satelite radio? the antenna is the small black stick in the back. I think this was used for the tele Aid ( not installed in my car) Also I'd like to know where I can get the cable terminal , ( what side of the vehicle) I saw like a double connection in the left back close the the fuses. thank you !
Great thanks They said it was the comand unit after bypass search my Telephone module causes the problem but we didn't use it any way so Let it with a bypass thanx
@ivokaraminov6384
4 жыл бұрын
did you use that lollipop baybas? Thx
What steps should I take if after jump starting my battery the unit does not turn on at all? No power seems to be coming to the unit.
My system powers on but without display n no sound or anything. The fuse for antenna is blown so I went to chg it n it popped before I could even plug it in twice! Short?🤷♀️ I bought the lollipop so I’ll try these suggestions n see… thank you so much for your awesome videos!!!
@shawnie2027
2 жыл бұрын
Anyone have any ideas?
hi i have a ml350 my navigation and audio do not work. Please advise... I was told by a shop that i needed a part ordered which is under neath my seat but im not sure.
Hi I have been using the bypass but I noticed that when I removed the fibre optic cable from the audio gatewayi noticed there was no red light coming through the cable all the other were showing a light ,what do you think.
Hi, Thanks for the video. Is there a way to add Bluetooth functionality ? Mine is Japanese command and it doesn't have Bluetooth or aux.
my GPS is not working. what's the problem? Nav unit in the trunk broken? also maps not working,
Where do u get that bypass clip
Thank you bro I have maybach 240 sound volume to much again radio came on and off
Hello, do u know where is those modules are in mercedes sprinter 2008?
,everything works except my Nav and Map, what could be the problem, and how to fix it. Nav message says Navigation Device Unavailable how do I fix this, Thanks, great video
Thank you for the video Do you guys fix ecm for 06 e350? Thank you
@HiTechElectronic
5 жыл бұрын
Yes, we do repair them.
Thank u sir i have same problem for w203 how to do that plzzz?
I have a ml350 and the system turns on the logo doesn’t go away non of the buttons work but the cd audio plays I just can’t use the nav/backup camera/radio what do you think the problem is?
Hey there again you wouldn't be able to tell me how to make my cars fade ability work on my 55 w211 Mercedes it has the same stereo I have a 2006 model car and it will let me adjust the fade front to rear but the 2004 car will not exact same stereo and both cars. And I was wondering if you might be able to tell me how to change this through the developer menu or engineering menu?
Hi, thanks for the video, very eye opening. I'd like to ask what I think is very important regarding the modules that connect to the radio in the cockpit. Are the fibre optic cables navigation, audio gateway, voice module, etc multi-mode or single-mode? I'm asking because I removed the Bluetooth dongle from inside my armrest compartment to free up space for my actual phone, and that caused the radio to stop working. I'm just wondering if I can splice the in and out cables to close the loop. Thanks.
@alwaysblessed214
Жыл бұрын
I did the SAME 😩😩 Now my radio won't work. It comes on with MB sign then turn off and NOTHING 😭
@PPV981
Жыл бұрын
@@alwaysblessed214 Were you able to get your radio working again and if so, what did you do. Your reply much appreciated!
hey my cd player dont read cd box and didnot give sound any help?
Were do you buy the by pass module
Hi there, I purchased a GL450 2009 and the cd player took the 6 cd's with no problem, but, after a family trip it didn't eject them, so, I took the command control out trying to fix it, couldn't do anything since is too complicated for my electronic knowledge, so, I put it back, hook up all the connections exactly like they were before, but, now it doesn't turn on at all,, can you please advisement? Thanks in advance
Very good presentation! I have a problem with the CD changer - sometimes it works well and then just stops and shows a message that says 'Error CDx" where x is 1 up t0 6. what can the problem be?
@HiTechElectronic
4 жыл бұрын
The CD changer mechanism needs to be replaced or repaired.
In that box is a small fan that stays on when my doors are locked and car is sleeping. Thats why my battery is very weak.. also navi is not working.. 320cdi '07.. where i can find new one?
Okay i did it got my sound and radio back. I bipassed all componets it was voice module. I still have sos error but command unit and cd changer sound work
What fuses on the side is it i don’t know which ones is it
Hi, I have a Mecerdise 2003, E320 and the two sides of the rear signal is not working. But the front is ok
hello grate video you covered every thing clear thank you. my 2009 e350 was setting like one year i had to replace the battery now the radio comes on and of when on i can not control any of the knobs like it is stuck on one station sounds like am. some times it would works every thing is good but then it goes back to am radio- oh and some times the radio goes it turns its self on wit no key in the ignition. i am hopping you familiar with some thing like this - any help would be wonderful .my name is peter
@HiTechElectronic
2 жыл бұрын
2009 model has totally different sound system. You need to have your command unit repaired or replaced.
Great Video, thanks . a bypass loop on navigation brought audio back up, thanks . Can bad navigation cause the SOS malfunction message to pop up? Thanks again!
@HiTechElectronic
Жыл бұрын
Any faulty component with fiber optic connector could trigger the SOS error message.
@dougmorgan9168
Жыл бұрын
@@HiTechElectronic I got the stereo back up w a bypass loop on the navigation. A week later I swapped a salvage yard Navigation unit in and stereo still worked but SOS malfunction msg was still present , came back after reset but it went away overnight . Still off Yay me and thanks
I've connected those two fiber optics wires without a loop. now command unit is showing mb logo and nothing happens then- just a logo. before the logo came out and then the unit was turning off. what should i do next?
Hi sir is it podia let that cl 500 year year 2004 the same thanks again you were so helpful I would have seed hours looking for that prolem
@HiTechElectronic
3 жыл бұрын
Yes, you can do the same procedure for CL500.
Hi there, Thanks for very clear explanations I have the same issue, I just wondering, do I need just one fiber optic and check on by one or need to kept first on navigation and check another device? Another question is what kind of fiber I need, male or female?
@HiTechElectronic
4 жыл бұрын
You just need one and you may purchase it on our website. Click on the link below this video.
Great!! Let me ask you a question: what if a change the unit for a new one that comes with CarPlay, this problem will go away or I still have to bypass ??
@HiTechElectronic
2 жыл бұрын
If you change your command and amplifier with an after-market unit the problem will go away.
My exact problem
Thank you for the video. If volume knob on command unit doesn't work but the volume buttons on steering wheel do work, which module should I take out? Thank you.
@HiTechElectronic
2 жыл бұрын
You need to remove the command unit.
@AndyNav1
2 жыл бұрын
@@HiTechElectronic you mean replace it with a new one? Thanks
@HiTechElectronic
2 жыл бұрын
@@AndyNav1 You could replace it with a new one or send it to us for repair.
hey, i have a 2007 ml350 and when i turn the car on, the audio works then it cuts off after two minutes. I used the bypass loop for the amplifier and tele module checked the fuses but it still doesnt work.
My car was doing the same, it turns out the #6 40 fuse was out. I replaced it and everything is working just fine
@casperghost1830
2 жыл бұрын
My car radio turns on but then its cuts to nithing then it starts again then stops , now my battery protection convection is unavailable , my battery draining !!
@CraneMax
2 жыл бұрын
Where can I buy the fuse?and what do I look up
@stevewalle1465
Жыл бұрын
Thank you for posting this comment. I just tried it and it worked. I didn’t even have to replaced the fuse. I just pulled it and put it back in. Who knows how much money you have saved me….
@robertehlers4330
Жыл бұрын
@@casperghost1830 sounds like a parasitic withdrawl did you solve. Seat moduke passenger side is know for that
@robertehlers4330
Жыл бұрын
Also 9:07 in my 2004 next to teleaid module i notic you have empty spot mine has a small amp looking thing what is that ?
What do you suggest replacing if all audio works but is distorted? also navi comes on but does not function. disc is in.
@HiTechElectronic
5 жыл бұрын
Most likely Audio gateway module is bad.
the head unit in my 2008 cls63 recently started turning off then on randomly. along with this came a "popping" or "cracking" sound from the speakers every 10 seconds or so. considering the fact that im getting cracking and popping along with the radio shutting itself off, it's more than likely the amp, right? anyone on here have any input? all fuses are fine
Thank you very much for the info. My cd is the problem where 2 cds stuck in it. How to pass it only?
@HiTechElectronic
2 жыл бұрын
Is CD Changer faulty or single CD player?
Hello thank you so much for this video. I have a 2003 e320 and the radio/cd player intermittently stops for 5 to 10 seconds and ive just placed an order of the lollypop. Where do you suggest i bypass first?
@HiTechElectronic
Жыл бұрын
You could bypass voice module if your car has one. Otherwise you need to replace the audio gateway and find out because you can't bypass the audio gateway.
@OscorpioneO
Жыл бұрын
@@HiTechElectronic so i got the fiber optic loop and attached it in the back of that silver box and it did the trick now it doesnt skip! Thanks to you brother! Another question if you dont mind answering my steering wheel for e320 is heavy I believe its a broken belt somewhere how much should it cost if i was to get it fixed?
@HiTechElectronic
Жыл бұрын
@@OscorpioneO Sorry, I have no idea.
@OscorpioneO
Жыл бұрын
@@HiTechElectronic thanks for your help top g
Hello. My radio occasionally works, but more often lately it doesn't work at all .No logo and CD changer doesn't come out either. Does that mean the radio head has a loose connection or needs replacing. Thanks
Hello, my comand unit NTG1 does not start when i push the Power button. Sometimes it does, but most times not. Most times, I would pull out FUSE 26 from the Radio Unit, and it would start. Now, even if I do that, it still wont start. I have bypassed the Navigation unit and the Tele-aid in the trunk, and still does not start. I suspected the AGW but after seeing your video, and listening, I think for sure it's the comand unit. PS: I don't have CD changer. Any sugestions?
@HiTechElectronic
6 жыл бұрын
If there is no Mercedes Logo when you power up the command unit then the command unit needs to be repaired or replaced..
Thank you. The video is very helpful. I have a 2007 ML350 with Harmon Kardon upgraded sound system. When I turn on the care, everything works, but after a minute or two the sound cuts off. I have tried replacing the Amp and the Audio Gateway under the seat with used ones I found I found on eBay, but the issue could not be fixed and I have tested the Command unit and that is fine as well. I did not however use a scanner to reset things after the installation of these components. Do I need to do that before these parts start working or could the issue be something else I am missing. Thank you in advance for your response.
@HiTechElectronic
3 жыл бұрын
Check to see if the car is equipped with a satellite tuner module, if it does have one, bypass it and hopefully it would fix the issue.
@EM13_
Жыл бұрын
hey i have the same exact problem, did you fix it?
@robertehlers4330
Жыл бұрын
Me too i got 2004 e320 4matic with harmon system. I replaysed voice m9dule and cd changer sound is back bit always i got this module nect to tele aid on right side what is it cant find what it is looks like amp idk. On your video you have an empty slot on the right mine has the amp l9oking module their what is that? Maybe thats problem? Idk can you please help?
Hi! My 2007 e350 radio statics now after i changed out the battery. The fuses are good. What do you think it could be?
@HiTechElectronic
4 жыл бұрын
The problem could be the Audio gateway or the Antenna.
my Mercedes Benz C230 2005 has challenge in music player.... when the music is playing, for about three seconds, a beeping sound will interrupt, it will continue like that until one minute latter, the music will stop to play completely...... what do I do????? please help.
Hey guys, I've had a 2008 Mercedes Benz E350 for 2 years now. The Harmon kardon Logic7 sounded amazing. Until one day my CD changer stopped working while I had CDs inside . I've been reading forums and some people said to remove the fuse for AGW, the CD changer and the radio. I followed the steps took the fuses out, put them back, and at the end the CD changer started working again. But ever since I removed the fuses and put them back into place, my sound has not been the same. I used to get powerful bass from the front speakers, and the subwoofer , and an awesome clear surround sound experience. So much question is do I have to go into engineering mode to get the sound back, or what do I have to do to get the sound? Because I believe that after removing the fuses I must've messed up a component in the radio system that has to be readjusted. I still get sound, but it's not the same as it used to be before I removed the fuses. Sometimes I try, and I put the bass to maximum, and nothing happens. Guys please help me.
@chiamaringa2826
Жыл бұрын
4 years and no help is crazy
What’s the average price for someone to fix this problem if i was to take it anywhere ?
Hello awesome video. My car is a 2009 e350. I have the same issue as you described and the difference with mine is that I have radio sound. The logo comes on and disappears after about a minute and sound cuts off. None of the steering wheel buttons work for the radio. I have ordered a bypass loop and haven’t received it yet. If sound comes on, the comand unit is probably still good correct? According to your video, if I have sound my audio gateway is still good?
@taheraltaher920
Жыл бұрын
I have the same issue! Please let me know what’s the problem! Thank you 🙏
My 2008 GL450 has radio static like blown speakers for about 5 minutes then clears up and sounds perfect CD and satellite radio sound fine all the time do you know what the problem is I changed the amp under the driver's seat same issue no one seems to know the issue
Hello HiTech, My wifes 06 ML350 has the nav command radio. My problem is the mercedes logo comes up and never goes away. The radio will play the last station tuned into and volume level works. But the radio will not change any stations as only Benz logo remains. It does not go to sleep, just stays on one station and is locked up. Maybe nav system is faulty as yours in the video. I guess I need a lollipop to try. Suggestions appreciated. Thank you, Craig
@cruzcartagena7750
6 жыл бұрын
Hi Craig. I have pretty close the same issue except my radio will cycle on and off. I copy and pasted HiTech's reply to me followed by the problem I'm experiencing. Good luck! (HiTechs reply), The problem is the command unit and most of the time is caused by the navigation drive which is inside the command unit. (My issue), Hi, I have a 2009 E350. The radio started the intermittent on/off. I have audio and it can be adjusted up/down but cannot change station or bring up nav/cd. Mercedes Logo remains on entire time until radio turns off by itself then back on. Cycle repeats. Can you help? Thanks.
My 2005 e200 has sound for a while and after 15 minutes the speakers begin playing soke metal , screeching sound. Hard to explain. What could be the cause?
I have one issue the Comand is SLOWLY loading.. might take 5 minutes sometimes might take 10 minutes.. when I shutdown the car and start it again no problems but If I leave the car for 1 hour without the engine on .. Comand loads so slowly..
Great video. I was searching for command colors from factory. Is it colored or monochrome?
@HiTechElectronic
Жыл бұрын
Monochrome.
For the tele aide module will it need flashing or programming for installation.if im switching it out with one from the junkyard???or is plugging ready ?direct swap??
@charlievega7597
3 жыл бұрын
Purchased tele aid and audio gateway module..the orange sticker says "once installed this control module contains vehicle specific data.installation in another vehicle is strictly prohibited .please refer to service literature for proper service and replacement procedure" which is for the tele aid module.the module was pulled from another car same year same engine .when I purchased the car it didn't come with books or service manual ..
@charlievega7597
3 жыл бұрын
Will install audio gateway module since it dont have any warning and wait for your response on the tele aide module .
I changed the car navigation from the back and even the audio gateway which were used on another w211, and i still got the same problem, it turns on and off, could be the voice module or the taillight module?
@bijandaneshmand3659
5 ай бұрын
You should bypass the Vice Module and find out. Tail light module has nothing to do with your sound system.
I recently had rear sam replacement and now I can't get my radio to turn on please help
My 03 e320 turns off every 3 mins but does it only at night what do you guys think it can be?
where is that cable for that bypass to mount at a mercedes ml 320 of 2007 because have the same problem and is identical the same radio. have taken apart all the back upholstery and see so no system
@HiTechElectronic
5 жыл бұрын
ML 2007 has totally different radio and different sound system !!
this probaly works but i tried following the steps but being that i didnt have the tools .. i juss disconneted both the main battery witch is in the rear and the conventional fuctions battery located in the front hood and put it back together my radio and navigation was operational again ...this is what i call a hard rest but it most certainly worked
@jackiesnchz
5 жыл бұрын
Anthony Roberts q
I have a 2012 cls550 rear doors and deck plays lower than front..before it wasnt doing that do you know can cause that everything else works fine what module can that be
@HiTechElectronic
Жыл бұрын
Could be due to faulty amplifier.
Plz some body can tell me I have e220 year 2002 diesel 2.2 automatic shown abs srn problem I checked the fuse but it’s ok macanic he told me to buy whole the part but it’s too much expensive almost 1900€ thanks in advance
my gps does not work and cd changer does open, but all the sound works and will play music from the cds. i can listen to music for 30 minutes then it shuts off. where do you think the problem lies?
Question completely different from the radio. My key fob is stuck in the ignition I can turn on the car but I can't take the key out any suggestions? Please and thank you !
@littlenoob9429
4 жыл бұрын
Jay Hernandez make sure the car is in park
Great video...where can I buy or what is the brand name of the bypass components or lollipops you are using in the video. I would like to purchase the same. Thanks
@HiTechElectronic
5 жыл бұрын
We sell it on our website. Please click on the link below this video or click on this link: hitechserv.com/parts/
@davidsuazo2350
4 жыл бұрын
HI I got it on Amazon
Okay bro i bought loop my voice module was bad so gkt another voice module the cd went bought 6 disk off ebay now all works but sound cuts on and off
My 2002 s430 radio display is not working. The radio and all the functions work fine but no display. I can listen to the radio and changes station but the display is black. Any suggestions?
@HiTechElectronic
6 жыл бұрын
Either the LCD is bad or the circuit board behind it. You need to have your radio replaced or repaired.
Have any of you ever encountered a command system that will cycle through the Mercedes’ logo until the power button is pressed, then once turned on says “system (or device can’t remember exactly) unavailable” and then turns off again. Probably one of the modules mentioned in the video? 2005 S430 for reference, thanks!
@HiTechElectronic
2 жыл бұрын
One of the components in the trunk is not working. Such as Amplifier, CD Changer, Navigation drive or any other components with the Fiber Optic jack.
I have a E350 2006 Benz and my battery keeps draining. We think we figured it out and believe that it’s the navigation system in the trunk and radio. But someone said I may have to look into taking the car to the dealership about the audio gateway for the radio. Any suggestions?
@HiTechElectronic
Жыл бұрын
Most likely the Audio Gateway is faulty. Just remove the fuse for Audi Gateway and find out.
Hello, I have a 2008 ML550 and the center screen and it's accompanying buttons have recently become unresponsive. None of the buttons work, besides the power button. The screen does show the screen, however it's only stuck to whatever I'm looking at, as I cannot change the source due to the buttons. Any suggestions on how to fix?
@HiTechElectronic
4 жыл бұрын
The command unit is faulty. You need to have it replaced or send your to us for repair.
Me pasa lo mismo en un w203
I bought male and female loop connectors...but do not see a fiber optic plug going into the teleaide module...there is a plug, but it is not the same as the loop and the wires going to it are black... help me please!
@RyLokey
Жыл бұрын
Did you ever figure it out? I have the same problem