In-depth training for servers by servers: www.realservertraining.com

@michaelvazquez7851

Жыл бұрын

Interesting

Got a front of house interview tomorrow, as someone with little-to-no bar/restaurant experience I've been crashing through loads of these videos to prepare as much as I can and these short broken-down videos on the tricks and tips have been really helpful, thank you!

@RealServerTraining

3 жыл бұрын

I am so pleased to hear you are deriving benefit from these. Please comment any questions you may have.

@jazminhall7609

2 жыл бұрын

Every pro begins somewhere. You are doing the right thing by educating yourself ahead of time. Good luck to you in life.

@AMBASSADORFORGOD

2 жыл бұрын

How’s it going??

@yuluvdes

2 жыл бұрын

Is it going good so far ?

@V8_screw_electric_cars

Жыл бұрын

they never hire anyone without experience

To me, this is the toughest part of serving: Staying organized with written orders. I feel confident in giving people the food they ordered, but organizing and making sure _everyone_ gets what they want, whether it's drinks, appetizers, deserts, to-go food, an extra sauce, an extra side, all while managing _everyone elses'_ wants and needs during the shift can be overwhelming if we don't develop a system that keeps things in order so we can just go right down the line.

@RealServerTraining

2 жыл бұрын

I can't do my job without a clear system to keep track of everything. I literally go to office depot to get card stock cut in thirds for work. it's the only system that allows me to be feel confident

About to start serving with no real experience!! Getting trained on Wednesday, this is immense!!! Thank u

@RealServerTraining

2 жыл бұрын

awesome glad this helps. you can get card stock cut in thirds if you like this system

@randycarr2295

Жыл бұрын

How did it go? I’m also thinking of being a server too

@super_heroes

Жыл бұрын

@@randycarr2295 I’m applying for server jobs since I wanna be a server too

@marioluigi240

Жыл бұрын

@@super_heroes how have you’ve been doing so far? As someone whose longest job at 23 YO is fine dining with almost 4 years of serving (2 in fine dining, and almost 2 as a fine dining bartender) the #1 tip I can give to new servers is going through progressions and organizing.

@roseyvelinejerome2917

7 ай бұрын

I’m starting tomorrow and I’m so nervous 😢

Thinking of being a server just gets my brain in shambles. At the same time I feel like once I get the hang of it I’d be way too good.

@sammyfatu4324

2 ай бұрын

same, im just nervous about writing it correctly and quickly, and also carrying drinks to people😭

I think that organizing your book and writing orders out correctly is a big part for beginners. This video is good and helpful for those with little to no training. If a server can get the top tips and training, plus experience...it becomes like second nature to them.

Just started out as a waitress at our local restaurant and these videos are sooo helpful!!!

@RealServerTraining

3 жыл бұрын

thank you!

I think you have a good strategy, but some orders are more complex than others and ask for special preparation or substitutions for instance; hence, you need to ensure you have adequate spacing on your scrap paper in between customers. Otherwise, you'll be forced to write in margins, etc and in the fury of the restaurant rush, you may omit, overlook, or confuse one order with another.

@RealServerTraining

2 жыл бұрын

this gives me plenty of room. I can use the back too. these are full pages of card stock cut in thirds fyi

@da5idnz

5 ай бұрын

Right. I have a slightly different strategy. I start off by writing the table number (the same) but then I just write 1) on my pad and take their order. Where I work, tables don't have set position numbers, so I will draw the table on the bottom of my sheet and place a (1) where the person is. Then onto 2) and so on. This helps me because more often than you'd think, guests don't order one after another in a circle. A person may place an order, then another guest over the other side may order next etc. It's not as tidy but it works for me. I can still take the correct meal to the correct guest when it's served at the pass.

Omg thank you I just got hired as a head waitress with no waitressing experience. Lmao . And I have been stressing over how to properly write out checks .. 👍🏾👏🏿👌🏾💕

@RealServerTraining

3 жыл бұрын

Glad this helps!

@tiana9584

3 жыл бұрын

good luck

@tyshaunthetraindude

2 жыл бұрын

How’s everything now?

@hiyathere599

2 жыл бұрын

How are you doing now, what was the hardest biggest curveball you had to learn?

@firehorse2008

2 жыл бұрын

Strange that you were hired as head waitress without ever being a waitress.🙄

These videos are excellent, I'm surprised they don't have way more views

@RealServerTraining

3 жыл бұрын

Thanks man! Appreciate this. So I was planning to market and release all this until Covid shut restaurants down. I paused then eventually just dumped everything on KZread one week last November. I've done zero promotion. I may re-upload each video and market so people actually see them. Thanks again for your comment

@alumanidavid

2 жыл бұрын

They are not meant for everyone 😅

@alumanidavid

2 жыл бұрын

If you here then you great 🤧🔥🔥🔥🤜🏼🤛🏼

Nice work! This was the part of serving that I always thought was the toughest especially with large groups.

@RealServerTraining

Жыл бұрын

thanks for watching! yeah without a system, it's chaos

Omg I love the beginning intro transitions!!!! Such great shots!

@RealServerTraining

9 ай бұрын

Thanks!

I've been out of the serving game for 15 years. Just picked it up again and this was EXTREMELY helpful vid! Thanks!

@RealServerTraining

2 жыл бұрын

good! you can get card stock cut in thirds if you like this system

Love how straight forward this is, thank you for your help!

@RealServerTraining

2 жыл бұрын

thank you! glad this helps!

Done learning.Thank you so much

Thanks for sharing! I like the comments from these videos. I’m looking to apply for a Server position at a newly opened restaurant in my town. Using these videos to prepare me as I’ve never worked in the food industry before. Wish me luck!

@RealServerTraining

2 жыл бұрын

Thanks and good luck!

I definitely recommend you take a book for your orders, I see other staff members tryna do it without writing it down and believe me, they always make a error.

@RealServerTraining

Жыл бұрын

yup!

Amazing tips, thank you so much, going for my 1st interview this Sat, never been a server before lol

Got thrown into serving with no experience or training, developed my own ways to survive and it surprises me how close I was to this system, currently 3 months in, good job!

@RealServerTraining

19 күн бұрын

awesome glad you're made it through. if you need/ want more, everything is here: www.realservertraining.com/ masterclass on all things serving

Thank you for these videos! I'm possibly getting a job as a waitress soon and I have no idea what I'm doing these videos are so helpful!

@RealServerTraining

2 жыл бұрын

Awesome. Thanks!

@provecod2428

2 жыл бұрын

Hey bro how was it working there? Im going to work soon

Your videos are amazing. I appreciate the edition and the valuable information on them

@RealServerTraining

Ай бұрын

thank you! glad you found the channel :)

That was the best advice on a serving video that I’ve ever seen!

@RealServerTraining

2 жыл бұрын

thank you!

This was super helpful!! I just started training serving and this was the most difficult for me to learn feeling all over the place with orders lol

@RealServerTraining

Жыл бұрын

good! glad this helps

This is my first video of his and that intro was EPIC!

Pro tip: Use a tape recorder or audio recording app in your apron. Discrete earpiece,1.2x playback speed as you tap the orders in. Suddenly, best and fastest server in the restaurant.

@RealServerTraining

2 жыл бұрын

interesting

@milkbread5036

3 ай бұрын

that's not a pro tip, there's laws against recording people unaware

To day I’m going to train at new place. Thank you for making very helpful tips.

Getting my first job this summer. I'm pretty excited! This video has helped me prepare for what to expect. Thank you! Hopefully I get the spot :)

@RealServerTraining

3 ай бұрын

awesome! a lot of videos here on KZread - can also get full series here: www.realservertraining.com

The biggest thing I wanted to learn thank you 🙏🏽

@RealServerTraining

3 жыл бұрын

yeah man! this is key. glad it's helpful

I know you get this comment a lot but your videos are spot on wish you had more views and subs ! I work in fast food but never at a restaurant setting and I’m looking to get a second part time job serving these are incredibly helpful !!!

@RealServerTraining

2 жыл бұрын

Thank you so much. I’m glad these are helpful for you.

Phenominal intro!

Thank you !! Now I’m even more confident for my interview today 😊

@RealServerTraining

Жыл бұрын

all the best!

Yes sir! Thanks for this video, very helpful Let’s goooooo! Started serving again part time, It’s been over 10 years. Forgot how much fun it is!!!

@RealServerTraining

8 ай бұрын

glad you found this channel. enjoy! kzread.info/head/PLEOBIdqevo1yBfwc2HYk19PQUAUc_aILa

I got a interview tomorrow and watching these videos is helping me a lot

@RealServerTraining

10 ай бұрын

Good! All the best!

I just wanna say this was one of the coolest intros I’ve ever seen y’all really made serving look like an action movie scene haha

@RealServerTraining

7 ай бұрын

haha thank you for this!

That intro though 🔥 👌🏼

Extremely helpful!❤️

@RealServerTraining

3 жыл бұрын

Glad to hear this!

Very cool. You and I structure our books very similarly.

Wow thank you so much I’ve never been a server before and this definitely has helped me

@RealServerTraining

2 жыл бұрын

Thanks!

I like the ones with the zipper pouch where servers can hide their coke in.

That intro tho!!! 🥶

Great help

Being as organized as you are, you might want to consider ordering a waiter wallet… I’ve got one, I love it

@RealServerTraining

2 жыл бұрын

okay i'll check it out thanks!

Good training I never did serving or restaurant before so I need the challenge

I randomly typed this on google. Great stuff that you have this down to a science

@RealServerTraining

2 жыл бұрын

thanks!

That intro was fire

And am having my food and service practical exam tomorrow. This was really helpful for me. Love from India ❤️

@RealServerTraining

2 жыл бұрын

I'm glad to hear that. Good luck!

Sometimes we r just 2 servers serving 21 tables in a c restaurant with a rude boss 😅 but these videos helped alot we r doing good guys i love this job

Your intro has no right to go that hard

I was absolutely clumsy and bad but your videos helped my massively although my weakness is that i sometimes forget people and their orders and cant carry multiple drinks nicely other than that i am doing amazing specially my skills dealing with all sorts of folks but work in a rather small bar now having five to six tables maximum rarely though rich people dont come here and i want to start working in a state restaurant i will apply in three days though i am super scared but calm wish me luck your videos were the best i definitely need much more tips and training plus maybe paid video chats if possible

@RealServerTraining

19 күн бұрын

glad these videos have helped! everything you need is here: www.realservertraining.com/ All focused on high-volume restaurants, dealing with people, etc.

This video is really help for me.

@RealServerTraining

2 жыл бұрын

good!

Extremely underrated video. I have learned so much seeing a Server's different perspective on waiting tables. Thank you for the videos. :)

@RealServerTraining

Жыл бұрын

Thanks for watching and commenting! Will have a lot more uploaded soon :)

Wow! So. Easy.

The Bar/Bowling Alley/Arcade/Movie theater that I serve at uses handheld tablets for order taking and it’s an absolute godsend, very easy and reliable to use

@RealServerTraining

2 жыл бұрын

nice!

@V8_screw_electric_cars

Жыл бұрын

writing on those little pieces of paper seems like nightmare tablet with app might work

@sesh3508

Жыл бұрын

@@V8_screw_electric_cars tablet with app is the best

@V8_screw_electric_cars

Жыл бұрын

@@sesh3508 yes i was gonna be waiter but got scared of those notepads

Great tip! I’ve got an interview at Dennys tomorrow! Wish me luck! I used to wait tables at chilis about 20 years ago !!!

@RealServerTraining

2 жыл бұрын

All the best Mallory!

Thank you

Nice affects dude.

Dude ty so much for making this so clear and easy. My kitchen just switched from buffet to made to order and I’ve been fumbling so bad 😅😢.

@RealServerTraining

7 ай бұрын

Glad you found this channel!

Thanks I have a interview with Applebees to become a server and felt overwhelmed because I never did it before but this helped A lot

@RealServerTraining

Жыл бұрын

good man -- a lot more uploads coming. all the best

i just started serving and was struggling to keep whos order was who. idk why i didn’t think of numbering them! thank you so much 🙏🏻

@RealServerTraining

Жыл бұрын

awesome! glad this helped! For reference, I really do think in numbers on the floor. Table numbers and seat numbers -- never guy in blue or table in the corner. That can be problematic :)

Thank you man. Learning is next level. But I don't know what drink is what, and I don't know how to make the drink. Any advice?

Gracias amigo te amo ♡

@RealServerTraining

4 ай бұрын

Me alegra que hayas encontrado este canal

nice production!

@RealServerTraining

2 жыл бұрын

thanks!

This helps a lot😢

Very well organised. If I may just add my opinion. In 10 years of work in places of high criteria and lot's of work, for me the best way is. 1) Same as yourself, write down the table number and introduce yourself as well as say: "Hello, Good evening, my name is .... , welcome to Restaurant .... . 2) Take the drinks order within the first 5 minutes of guest's sitting down or at least when opening the the menue's (optional) ask if they would like some water and whether should it be still or sparkling or both. 3) Depending on what type of restaurant it is, go and order the drinks in the bar and after that while the drinks are being prepared type the order in the computer (This is the way we keep track of the tables and orders). 4) After the drinks are prepared go to the table, give everyone their drink (NOTE: Every time to be given from the right hand side with your right hand) and proceed to ask if they are ready or if they maybe need some help with ordering food (recommendation etc.). 5) After taking the food order take it to the kitchen and if needed prepare the cutllary and deliver it to the table. You are now finished until the kitchen ringsthe bell. P.S. Another pice of advice. Themost important thing that set's apart good server from a great one is how much steps he/she saves while working. For example: Youhave to bring a bill to table 4, a ketchup to table 6, drinks to table 14, etc. Trying in doing all od those at the same time or as much as possible at the same time is the key. Aswell as never havingempty hands. There are always things to clean, take, bring and so on. Never leave empty bottles on the table, never forget to ask if they want more of them and NEVER EVER let a lady pour a drink or God forbid wine by herself. It's just polite from you to do so. Good luck everyone.

@RealServerTraining

4 ай бұрын

yo thanks for comment. please go through some of the other content and share your thoughts. Here's full playlist for HIGHER-VOLUME, SEMI-CASUAL: kzread.info/head/PLEOBIdqevo1yBfwc2HYk19PQUAUc_aILa&si=4a428gWT75wvyM5y also re your last point on managing task, you may appreciate this video: kzread.info/dash/bejne/l5-O2a1rn6bRfbw.html

Thank You very much!

@RealServerTraining

Жыл бұрын

thanks for watching!

THANK YOU, I start training tomorrow and Im super nervous

@RealServerTraining

2 жыл бұрын

you're very welcome. glad this helped.

“This is how i structure my book” im sorry but it had me dying

I didn’t even apply yet but I’m so nervous to work up in front with ppl if I get a server job I need to be 100% sure I know what I’m doing to not make a fool of myself and not hold everyone up😭

It's been a while I stop working as a waiter and event host in one of the most famous restaurant here in the Philippines. Due to this pandemic bad luck struck me so I decided to work abroad as a waiter.. So I need as much information to refresh my learnings as a waiter.

@RealServerTraining

2 жыл бұрын

glad you found this then. I'll be releasing the entire series here soon

This is how I do it and I never even seen this video before

Thx bro

@RealServerTraining

2 жыл бұрын

No problem

Cool!)

love the watch man. where did you get it from

@RealServerTraining

Жыл бұрын

i gotta set up an affiliate for this watch man lol get asked all the time -- it's a fossil got like 10 years ago bro

can you make one for writing the orders? how you abbreviate and write down food items

@RealServerTraining

2 жыл бұрын

I'd suggest writing it down the same way it's written in your POS

Where do you get the black book

♋ Beautifully made video. Also precise, to the point & polite (Polite = music choice && volume🔑) 🏆

@RealServerTraining

Жыл бұрын

Thanks! Can you do me a favor? Let me know if you like this opening music/ format. kzread.info/dash/bejne/gop8trmyYtzcaNY.html

Line cook learning so I can take a server shift to assert dominance

@RealServerTraining

5 ай бұрын

I like it

So do you cross it out when you put it into the system? Or do you cross it out when you pick it up and put it on the table?

@RealServerTraining

2 жыл бұрын

I cross it out when I approach the table again for more orders

Recently got a job serving at cracker barrel. It would be nice if they would actually show me all of this, you know like they're actually supposed to do, instead of me just trying to figure it out

@RealServerTraining

7 ай бұрын

glad you found this channel then. check the playlist

I recently got hired as a server and these tips are very helpful. We have tablets. Do you hand write orders and then input the orders in the system? Or do you input orders right into the tablets in front of the tables? Also, how do you service tables when there are multiple seatings at the same time? Would you greet each table, start taking orders one table at a time, and then get the drinks for all the tables? How to manage when it gets busy?

@RealServerTraining

6 ай бұрын

i've worked with tablets -- with those i'll put em in right at the table but try not to just be staring at the tablet while I'm talking to them. if it's just a couple orders, i may just remember them then put them into tablet once i pivot away from table

@RealServerTraining

6 ай бұрын

with getting double or triple sat (multiple seatings) i'll often approach each (sometimes with waters or sometimes without) check in, say hello, and THEN go around getting drink orders at each. but i'm always assessing like if they know what they want already - if so I may go ahead and get their drink orders when I first approach. again depends how ready my table is for drink orders when I approach... if they can make some quick decisions, I'll get drink orders. if not, I'll tell them I'll check back shortly then go greet my next table. the goal is that I don't have another table sitting there too long without at least having approached to say hello because I'm busy getting drink orders at another table. also sometimes if it's super super busy, i'll let the tables know we're slammed and that it would be better if I can go ahead and get their drink orders for the bar to start making them so they don't have to wait too long...

How do you deal with picky customers or customers that want something different do you remember it or write it down?

@RealServerTraining

3 жыл бұрын

Definitely write it all down. 1) Too many variables at play in a restaurant. You could be on your way back to put your order in when... who knows what and then you forgot. 2) Memorizing orders takes up space in my brain that could be used for something else. 3) Uncertainty generates anxiety. "Wait did they say no olives or extra olives?" I'm not afraid to say no either when the requests are too much.

I am getting trained for Texas Roadhouse server I am a sa right now and all the servers told me to come to the server side and cause I’m great and fast at bussing , nervous because I don’t wanna drop the food , and forget the menu

@RealServerTraining

6 ай бұрын

Glad you found the channel. I'd suggest going through our playlist.

Question, why don’t you do one side drinks and flip the paper over for the appetisers?

@RealServerTraining

9 ай бұрын

It’s clearer to have everything on one side and if I’ve already listed seat numbers, I can track everything together

Omg I got a sever job 🤦🏽‍♂️tomorrow so I can here 😊

@anon2218

Жыл бұрын

How do you like it?

Why am I here it’s 2am and I am not even a waiter

@RealServerTraining

Жыл бұрын

😂

I'm training for 5 years later.

I’m 16 and got an interview this Tuesday and I’m so scared I don’t think I can be a waiter I can barely talk to people in any situation my anxiety is crazy

@RealServerTraining

11 ай бұрын

Even more reason to work in a restaurant then. You’ll learn to communicate real quick. You likely won’t be serving yet - just bussing. But that’ll let you start learning to interact with coworkers and some with guests

How would you remember which table is which table lol 🙈 or do some restaurants do sections so your not only focused on your section?

@RealServerTraining

2 жыл бұрын

every table in a restaurant has a number assigned to it.

I'm 16 and am getting my first job ever for the summer lol

@RealServerTraining

Жыл бұрын

Serving is perfect first job - good on you! www.realservertraining.com/

Bro Morning Shift is Inhuman cuz the Hotel kicks out People before 11 AM and the People wake up at 6 to 8 and flood the Restaurant at 8:30 to 9:30 AM and the Disorganization & Stress becomes real especially when some other Coworker(s) who were suppose to be there with you don't show up because they too tired working other jobs or making irresponsible sleeping decisions. Evening Shift is way better because People come in like 10 minutes apart from each other and you gave them their Drinks and gave them their Food and then the next set of People come in. There's a smoothe rhythm about Evening Times. By the time Hotel People come around, you already have everything stocked and ready to go between 7 to 9 PM.

can you do a video on how to carry your book around? Also your pens, wine key etc?

@RealServerTraining

2 жыл бұрын

Those videos will go up soon

@princealmighty5391

2 жыл бұрын

MY MAN ITS A FING MINIMUM WAGE JOB 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣

@RealServerTraining

2 жыл бұрын

@@princealmighty5391 I did about $50/ hour

@princealmighty5391

2 жыл бұрын

@@RealServerTraining oh damn!

I have never seen a thirst trap for serving like that intro

@RealServerTraining

Жыл бұрын

haha we may have made serving look cooler than it is

The intro… 😱

I was a server almost 8 years ago.However, I am thinking about becoming one again. I loved being a server but I always had one problem. I never really was good with doing big party orders. I was completely confused on how to take them😅 I would do your method you show here but a lot of times ppl would just yell out there drink/food orders and I never would understand whose checks went together because they would just yell out their orders and and it would be so many ppl. I would sometimes put the wrong orders on the wrong checks..I know to ask how many checks is this gonna be today but I’m still confused on how I would organize it…I used to spend forever at the pos computer trying to figure out whose check went with whose..it was so stressful. I really want to be comfortable taking big party orders if I choose to become a server again. If you see this can you please tell me an easier way, there has to be one I know it😅

@RealServerTraining

10 ай бұрын

so here's my general approach: when I start taking orders, I am ONLY concerned with seat numbers ie putting right order on right seat. If they start telling me how they're gonna want their checks, I'll often stop them and just say we can sort all that out at the end. then at the end - especially if it's more complicated, I'll pull my book out and go around asking who is with who while taking notes in my book. if I got all the orders on the right seat numbers, then all I need to write down is seat 1 with seat 4 (1 + 4 in my book), seat 2 with 5, etc. Then I combine seat numbers, print, and deliver. When I'm dealing with 4 or 6 tops that want everything split up, I'll often ask something like, "y'all just want to split the bill 50/50 (or in thirds)?" Often they're like sure that's easy. Remember tables don't really want to spend a bunch of time with you trying to get the check sorted out anymore than you do.

@skm6704

8 ай бұрын

@@RealServerTraining Thanks so much, this really helps. I just get so nervous sometimes when it comes to huge parties.

I just started working and no one has even said anything about training me. Is this normal? So far they just basically let me out in the wild and said that the others with experience will help me but it’s so informal and I’m nervous.

@RealServerTraining

2 жыл бұрын

lol yeah it's ridiculous and unfortunately pretty normal. have some videos here -- a full series on all aspects of serving will be put onto KZread soon.

If this system works for you that’s good I do it differently if I have a party of six I ask if it’s gonna be all together or separate food with drink food with drink simple it’s all separate now I just have to hit one seat change 2 seat change all tickets will be separated simple

i think whats hard to start waitressing is getting embarrassed by messing up, its awkward and definitely messes me up

@RealServerTraining

8 ай бұрын

honestly I don't perform for the guest, I perform so I don't have to get embarrassed

"Trial by fire" they said.. I'll.... train myself on KZread then lol

This does not need to be this hard

Staple your order sheets together. Keep them all till the end of your shift. Where are your notes or 86 list. Of course, you know everything, it is in your head. Why do you even need to write down the orders then?