How to get plates off the table and move customers along | Restaurant waiter training
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How to get plates off the table and move customers along | Restaurant waiter training
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This is how to get plates off the table and move customers along.
So if I'm a customer, I want the plates out my damn way. I don't want to sit amongst dirty plates that no longer serve any purpose. Some restaurants (and guests) are weird about this. They may want you to wait on every single person to be done before busing. This way no one feels rushed. I get it. But it's still absurd. And there's a way to clear plates without drawing too much attention to the person still eating.
So no, I don't wait. But there are exceptions.
I wait for a 2-top. I want each person to be done.
Especially if it's a date. Especially, especially if it's a first or second date. I wait for BOTH to finish.
NOW ON PREBUSING
THIS is how you move people along. Never rush a table, never. But of course, you want them to move on. So when I notice a guest isn't real active in their dining, I'll approach and ask if they're done. "Still working on this?" If they hesitate, I don't immediately back off. I'll wait and USUALLY they're like, "mmmm, OKay, yeah I'm done."
I see coworkers let people pick at their plates for three hours. Nah.
Of course, I never get an attitude with anyone about it, but I don't cater it.
NOW ON HOW I PREBUS
*The same way I drop plates.
I don't get my elbows in people's faces, I hold the plates properly (this is also to make carrying the plates either which is discussed in next video).
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In-depth training for servers by servers: www.realservertraining.com
That “sorry buddy” when the silverware almost falls is so funny and true!😂
@RealServerTraining
Жыл бұрын
lol
The date example was a huge help. I often miss out on social queues due to growing up with hardly any social interaction on top of potentially being autistic, and as a new server it helps that you're showing both sides.
@RealServerTraining
Жыл бұрын
i'm glad to hear this helped man. i'll upload more hopefully soon but if you'd like to see now, let me know.
@playingcalm5116
Жыл бұрын
:/
@ethanwasme4307
Жыл бұрын
@@RealServerTraining hi if you are able to upload more, I'm in the same position but worse... i need to know everything from servicing to kitchen hand work xD
I know it's an old video, but you never want to ask if they're still "working" on their meal. They're enjoying the food and experience, not clocking in to eat. Therefor, I find better verbs to use: Enjoying, savoring, relishing, etc. "Are we still enjoying our meal(s)?"
@RealServerTraining
Жыл бұрын
Yeah that's valid
@mrcool76789
8 ай бұрын
at a more casual place those words may sound silly though, "enjoying" is fine
This training is better then restaurant training tbh really helpful
@RealServerTraining
2 жыл бұрын
yeah we put this together because restaurants suck at training their staff -- will get more videos up soon covering all aspects of serving/ each stage of dining
Thank you so much. I’ve worked in a restaurant for one year without proper training. This video gives me a lot of confidence for my new job.
@RealServerTraining
Жыл бұрын
awesome glad this helped!
That “sorry buddy” got me 💀😭😭
@RealServerTraining
Жыл бұрын
lol
lmao, the last part is so me. Never seen this before in my life. THANK YOU.
@RealServerTraining
2 жыл бұрын
Hahaha thanks man glad you enjoy
Tomorrow is my first day busting tables and this helped me a lot thanks brother.
@RealServerTraining
Жыл бұрын
yeah man all the best
@edwinmeyer7149
Жыл бұрын
Yea did it job sucks lol
@edwinmeyer7149
Жыл бұрын
But thank you for the video it still helped me
@RealServerTraining
Жыл бұрын
@@edwinmeyer7149 hahaha it's labor but should get you in a position to serve
I'm not going to lie to you, I do pile them 😅 but the big question is how do you avoid the forks, spoons and knives from falling? Regardless of how I hold the plates, they still fall from them from time to time, which is embarrassing 🙄
@RealServerTraining
3 жыл бұрын
haha watch this video where I explain it: kzread.info/dash/bejne/mmWH0aeQXa3Vn9o.html
@alumanidavid
2 жыл бұрын
I can relate 😅
@JonathanVanlol
Жыл бұрын
clear the silverware and hold them in one hand then stack lol
@RealServerTraining
Жыл бұрын
@@JonathanVanlol also good. maybe best
@Estherreyeeez
Жыл бұрын
If there’s a little I hold it with my thumb along with my pilled plate
I never felt a welcome plate of food a few minutes before was an imposition when I was done eating. I think clearing plates is a subtle way of letting the patrons know it’s time to move along….
Lol so this is sooo useful im going from my nursing career to serving for a friend caterer! Thanks so so so much i appreciate your time and effort. God Bless you!
Guyssssss! Make more videos! These are so good. The cinematography is superbbb & the directions are very clear. We need more
@RealServerTraining
Жыл бұрын
I've been getting things organized! but yes many more coming.
@muhhhgrannypanties
Жыл бұрын
@@RealServerTraining can't wait! I'd love more on opening wine, wine pairings, running super busy nights too. But I'd literally take anything else because the cinematography is just fcking awesome.
@muhhhgrannypanties
Жыл бұрын
@@RealServerTraining thanks! You're a real one
wow never thOught about it like that. i always just thought you take an empty plate whenever. but thats very true about the other feeling rushed now.. THANKS!
@RealServerTraining
2 жыл бұрын
yeah! thanks for watching
I like his in depth explanation of how to serve food to the customers
I think I have been putting too much weight on my pinky finger. Can do four plates pre bussed and keep it classy. I always put the knife through the fork prongs, work's well. I love to aggressively clear when the function guests must leave. Nothing is left. Blowing out candles says a gruff, " goodbye. Now."
You helping my career bro, thank u so much 💪
@RealServerTraining
3 жыл бұрын
glad this is helpful!
@bloxbrothers9655
3 жыл бұрын
@Hasan Tınaz im 13 too i start being a busser in 2 days any tips bro?
this is so awesome... i just get told to take the plates out... that's in the middle of being a kitchen hand who also has to learn cooking 😂
I hope you keep up with the video uploads, it helps wonders for me
@RealServerTraining
Жыл бұрын
hey thanks! pleased to hear this. more coming soon -- already developed just getting some things in order first :)
I really appreciate your channel, thanks for the content!
@RealServerTraining
2 жыл бұрын
thank you! I'm glad you found it. will be putting more out soon!
New sub bro thank you so much for the information I’m binge watching all your vids keep it up 🔥
@RealServerTraining
4 ай бұрын
good man glad you found it. try and watch everything as I may move some of it behind paywall soon
Just applied for a job..and here I am trying to learn
Done learning
You’re a G. Very helpful info.
@RealServerTraining
3 жыл бұрын
Thanks man we tried to keep it real. Hence the name
Thank you boss
Thank you!
@RealServerTraining
Жыл бұрын
Of course
You are cool buddy.
Im a student and im gonna have to be a server for 2 weeks at alexanders the great hotel...😐...im basically just watching all ur vids at this point
@RealServerTraining
3 жыл бұрын
Thanks for watching and hope they help! This content was developed to serve as a rough guide for servers to get up and running. It's not fine dining -- it's more for high-volume -- but much can apply anywhere. Good luck!
Very professional. 👍🏾
my restaurant has these plates in all irregular shapes and they be impossible to stack and i still be tryna stack them OH LORD SAVE ME. i mean this video did actually
@RealServerTraining
Жыл бұрын
😂
Instead of open arm taking plates off of the table, shouldn't you walk around the the other side of the table to minimize reaching over your customer(which makes them feel uncomfortable). Now if you have a booth against a wall obviously you can't do that. But I was thought that you walk around the table to get their plates. And likewise for a round table.
@RealServerTraining
2 ай бұрын
yeah! absolutely walk around - this is more if we're against a wall/ booth or if it's just a super busy more casual restaurant. and ideally if I am reaching over guests, I serve guests on outside first so I'm not reaching over other plates.
can you make a serving drinks / refilling them please
@RealServerTraining
Жыл бұрын
sure!
Not me enjoying the intro's soundtrack 😂
1:56 you picked up the plate with the wrong hand
At a formal restaurant you cannot clear any plates until everyone at the table is done.
@RealServerTraining
3 жыл бұрын
Correct. This training is not for fine-dining -- more for an American style, nice, but relatively casual restaurant.
my frist day is tomorrow wish me luck people
I want him to buss… never mind lol
Trying to make people leave after eating like that would be considered very rude in Europe
@RealServerTraining
2 жыл бұрын
I don't try to make people leave -- I'm just quick to get plates when they're done eating. This often moves them along but they can stay a while if they want.
the problem we dont fond a work 😅
What if I’m serving a bunch of hillbillies at a picnic and they’re using paper plates now that’s tricky huh!! 😄
2:28 "Working on???" I'm here enjoying a quiet night out with my GF...no work is involved. Eating is not work.
This guy 🤣
Guys hammyd
Your not there to push people out of the restaurant. Your in the wrong job
@RealServerTraining
Жыл бұрын
who said anything about pushing people out?
Why u saying “ight” like u black, say it the way u grew up saying it “alright”
@tlj9106
2 жыл бұрын
how do you know what he grew up saying?
@rdred8693
2 жыл бұрын
What's it to you?
@jungkookthegoldenmaknae1237
2 жыл бұрын
Wtf
@celesteoblitas9867
2 жыл бұрын
Bruh LMFAOO 💀💀
@meilee8554
Жыл бұрын
he's just southern, calm down 😭