I’m a full hour trying to remove ONE transport bolt, well done to whoever designed them. It’s a pity I didn’t know this yesterday, I certainly wouldn’t have bought the washing machine.

The handy bit of plastic in the way makes it impossible to undo the bolt with a spanner. Great design work guys!

@IndesitCustomerServiceUK

5 жыл бұрын

Sorry to hear you are having problems removing the bolts. have you tried using a socket wrench? As this is the ideal tool to remove the transit bolts. If you are still struggling please call our Helpdesk on 03448 22 44 66 and someone will be happy to help. Kind regards Ryan

Once the bolt came out I was left with the plastic plugs still intact. In the video he removes these with the gentlest touch. Mine took 2 pairs of pliers and some elbow grease!! I was wondering if they had some sort of screw in thread to them holding them in place but they don't. They just need a good pull!

I do hope there's no damage done with bolts in I hadn't a clue until I saw this video

Thank you machine almost knocked da house down 🤣

I installed my washer this morning..had to use both hands to remove the transit bolts, as they were very tight! But the rest was easy!

Took the cover off the back in the end. Took 2 mins. Much easier to get at them from inside

I got a new washer and these bolts are not moving at all, not fucking happy at all. I've tried everything, EVERYTHING.

Thank you so much, you have helped me from damaging my brand new washing machine. 👌👌👌

@IndesitCustomerServiceUK

4 жыл бұрын

Hi Eden Brilliant news! Glad to hear your washing machine is safe and sound. Regards Hotpoint Service

@kausarsheikh1028

4 жыл бұрын

Same i hope i didn't damaged mine 😕

@Revolver1981

3 жыл бұрын

@@IndesitCustomerServiceUK Is it essential that the caps are put in the holes after the bolts are removed or are they not needed?

What should be the size of the spanner for removing this bolt?

Do they caps need put in the holes after the bolts have been removed?

what socket wrench brand was he used. I'm too choosy because all the cheap tools I bought did not last long.

No removing them can cause the machine to start shaking?

I've been trying for a long time, but I can't move the bolt

These are a nightmare. I’ll be informing the company I work for to give indesit machines a wide berth from now on. Good work guys. You really earned your salary with this one

The transit pins seem harder to remove on indesit machines, having bought other models in the past, I’ve had no problems with other models... until I bought an indesit machine. Like the rest on here, the third pin tends to fall in. In my opinion indesit need to look at how they are designing their transit pins, look at the other companies. Try to make them more as a whole piece rather than some plastic pushed into a rubber washer, that way they will not detach and fall into the machine!

@IndesitCustomerServiceUK

4 жыл бұрын

Hi Asad Khan Thank you for your feedback, I will send this to the relevant team. I am also sorry to hear this has caused you some grief. Kind reards Indesit Service

I have forgotten to take them out.and i knew there was something wrong but i finally figure out this watching your video . I did run thw washer with bolts on 3 or 4 times with short run . Do you think i damaged my new machine?

@IndesitCustomerServiceUK

5 жыл бұрын

Pleased to hear the video helped. If you do require any further assistance you can contact us on live chat, which is on your indesit contact us page. Kind Regards Indesit Customer Service

Bullshit took an hour to take 1 off

I have just tried to do exactly what you are doing and the rubber and plastic is stuck in the machine I cannot remove it by hand I have manage to get the bolt out but the other items will not come out

@IndesitCustomerServiceUK

5 жыл бұрын

Sorry to hear you are having problems removing the bolts/plastic, sometimes these can be stiff. You can use pliers if that would help? If you are still struggling please call our Helpdesk on 03448 22 44 66. Kind regards Jess

Mmmmm not quite the reality here! I didn't expect to pay £30 to remove some ridiculously tough transit bolts. I've built numerous furniture over the years and NEVER had this sort of trouble

Video didn’t help at all.