Let us know what timestamps / nuggets you found in the video.

@anthonyboyce9579

6 ай бұрын

1:11:01 - Gold. I've stumbled on this before and ended up losing the client in the closing stages. Great answer to the problem. I.D.K. Thanks Chris. Valuable content.

@skymakai

6 ай бұрын

Great explanations. I know you cover this in older videos, but I think it's a scenario that should always be addressed: clients get impatient with questions and just want a price. How do you pivot?

@viczvapo

6 ай бұрын

1:10:00 “How will I measure that?” Chris, you do an amazing job at wrapping it all up here. I enjoyed the struggle you experienced with the crowd. Thanks for taking us on that journey. Gracias.

@user-hi4xk1bs2o

5 ай бұрын

5 REPLIES

@Monstah7

5 ай бұрын

30:12 For getting to the meat of it. 38:38 Worth its weight. 52:44 Puts me back on track. Much appreciated.

I found these audience workshop videos hard to watch at first. But now I appreciate the format bc The audience are struggling through a very similar thought process as me, leaving me with more meaning by the end. Vs an information dump where I’ve been given tools but don’t understand how to apply them. But that’s just me and my learning needs. I learned a lot so thank you.

@thefutur

4 ай бұрын

We have to move together otherwise it’s an information dump as you said.

Watching this video really shows why a lot of creative people won't make any or will make very little money. It's one thing to think like a creator, it's another thing to think like a business owner. This was basic business and sales and most of these folks fall on their face...HARD.

I missed these long talks, Chris! Happy they’re coming back. Oddly, i think it’s been 2-3 years since you made a VBP video off a live event (I know all your social media/shorter videos cover this topic, this just has more breathe - and I love it).

@thefutur

6 ай бұрын

It's been a minute. And yes we're trying to bring back these longer videos. We have a couple more on the way.

@takla9256

6 ай бұрын

@@thefuturwe missed you.

@sanniametu6187

6 ай бұрын

Definitely missed this too.....especially those role plays with the pro group. Love it!!! Well done @thefutur

@muhammadfawwaz657

6 ай бұрын

thanks Chris!@@thefutur

@dericflairmultiverse4952

6 ай бұрын

Yes please!

This video is worth like $10k and we got it for free, this is sales 101 and im so glad i found this. I love how real Chris is and doesn’t sugar coat nothing, don’t be sensitive to his way of teaching

@thefutur

5 ай бұрын

It’s not for everyone. I’m not for everyone. I’m okay with that.

@ELORAINTERIORS

2 ай бұрын

It’s part of how who he is / it’s part of his brand One thing you can take away from his persona is don’t be apologetic & “ run back “ You’re the EXPERT you’re the one making their brand better they need you. Not the other way around

In every 10 seconds, you drop a value bomb, and that made me smile throughout the whole video. 👑 G. Chris

@thefutur

5 ай бұрын

Thank you. Would you believe this is a last minute unplanned session?

I just have to say 12 seconds in and your spitting fire. I"m locked in.

This a great masterclass of how to talk about money and value with the clients! greetings from Egypt. thank you so much!

@thefutur

5 ай бұрын

Glad you enjoyed it! Hello Egypt.

Chris was absolutely savage here, literally roasting the audience 😁😁

For anyone who isn't clear on NET vs GROSS: In a nutshell, Gross is the money that comes in, before deducting any costs. Net is what you keep after deducting costs. Thanks for the video Chris

Mahan Khalsa’s THE FIVE GOLDEN QUESTIONS (to determine value) 1. How do you measure it? 2. What is it now? 3. What would you like it to be? 4. What is the value of the difference? 5. What is the value over time? From the book LET’S GET REAL OR LET’S NOT PLAY

@user-ll6qw3it6g

25 күн бұрын

Thank you for these notes and questions. 🎉💯👍🏽

I haven't even watched half of this Gift and i know the value is worth lots of dollars if we were to pay for it. Thanks for being you Chris❤

@thefutur

6 ай бұрын

We really appreciate that! It's always our goal to drop as much value as possible.

This is allll fire....bit the MVP goods here?? Chris's blue Adidas duds and that collar....whoa!

@thefutur

6 ай бұрын

Haha. Thank you 🙏

This is such an amazing workshop! My frustration is that people dont listen and do what Chris says. They're not there to learn but come in with a combative or challenging attitude, and that brings the brain fog. I've learned so much! Thank you

@thefutur

6 ай бұрын

Thank you

@BrodyJones

4 ай бұрын

I disagree, I think he's there to mince words and be combative. He's leading the audience looking for specific answers and gets bossy when he doesn't get the exact one. They signed up to learn not be put on the spot and mind read what they think Chris wants them to say. If you're gonna do crowd work in a workshop make sure it's not a bunch of noobs first. He could at least give them a blueprint instead of putting them on the spot and criticizing every little misstep. Very hard watch

Chris - I love how you challenge and test people's ideas, people can talk about their concepts, but when it comes to doing the literal, it can be tough! Pleasure learning with you and I wish you well!

@thefutur

6 ай бұрын

Thank you 🙏

The absolute GOAT. Been watching for 6 plus years cant wait to go to an event and watch you speak.

@thefutur

5 ай бұрын

I’m easy to find.

1:02:40 - till the end = Brilliant! 👏💜

This truly helped me understand some concepts I struggled with. Everyone that was there should’ve left a better entrepreneur. I’m glad Chris broke everything down and got them to THINK clearly and concisely. Simplicity is key!

Is there an option to choose all of the timestamps? This was truly a masterclass! But, if I had to highlight the two that got me hooked, then I'd choose: 1. When he talked about honing the deliverables, something new creators are guilty of doing. As if spreading themselves across domains would make them sound like some intellectual, skilled "jack-of-all-trades, instead what it does, "is make it harder for somebody to remember it tell and someone else" which honestly is such a great lesson! 2. The way he quantified confidence in a way that JUST MADE SENSE! 🔥 "Your confidence is when your opportunities exceed your capacity to do the work" That was a banger, for real!

As someone who has taken thousands of sales calls and meetings for my own business, I know a lot of this information but I love that fact that I can see the holes in my process at a hgher level. Def following your content because it is VALUABLE to me! :D

High level doesn't mean complex - it means birds eye view. This video does a great job at simplifying the big picture!

@thefutur

5 ай бұрын

Thanks for that!

Awesome. I’m gonna watch this over and over until I internalize all the gems in this video.

Perfect Lesson! Your attention to detail is impeccable. Bravo!

This was my introduction to you a few years back. I’m watching it a little differently now that I’ve grown as an operator.

I have that type of clients who ask a lot of question but avoid the pricing question, thinking that the more time we will invest in talks, the more chance that I have to accept the lower price. So I try to avoid long talks by bringing the price asap. In 30% of cases, they start ignoring me. Keep thing clear about the price, don't play games with those greedy bastards.

I love that Chris challenges the audience's thinking by asking them questions

@thefutur

5 ай бұрын

And then there are people who think it’s arrogant for me to do so.

Chris! Amazing, honestly one of the most impactful videos for business.

Got to see this first hand in London a few weeks back. Absolutely brilliant insight into how as a creator to price your work from value instead of fixed. It’s not only made me more money it’s changed my entire way of thinking about my experience and what it’s worth. Thank you @chrisdo

@thefutur

6 ай бұрын

You're very welcome, happy to hear that and see you here.

So much value here 🎉

Very thought-provoking session!!! I loved every minute with profound info shared.

Goal: get the client to state how much $$$ are they going to make (value) with the results of our work. Any line of conversation should direct to that point. Whatever you charge (x10 what you charge now) will make sense compared to the value they get. Did I get it right?

Very good components dropped throughout this. Thank you for sharing the content.

Sheesh. An absolute masterclass. Thank you 🙏🏾

Simply..The Best !!😎😎😎💣 One of the hardest things is to extract the words from someone's mouth, to help them rediscover themselves, to see their potential, to wish to be better. I read the other comments - because I realized that you can learn a lot from here as well, if the community is based on respect - and notice that there are some who say that the approach in this case is: you are up..they are down... maybe that's how it is.. but what you do when you're up is important!!! AND YOU EXTEND THEM A HAND, HELP THEM SEE..THE UNSEEN. RESPECT.

Love to see more of these.

@thefutur

6 ай бұрын

We on it!

this is priceless... as always. Chris is awesome.

The roleplay in the end is absolute gold, it really hits home and I can see you trying to squeeze the excellence out. Thank you so much

@thefutur

6 ай бұрын

You're welcome. It's when we squeeze through those hard conversations/moments that clarity appears. Like they say you can't make diamonds without pressure.

I like the formula

Just Awesome Chris. Thank you!

@thefutur

6 ай бұрын

My pleasure!

I love this talk and I’m listening to this for the second time now. Considering the fact that you do not want to delay talking about the price too much this brings up the question of my mind: The prices for your service on your websites and if so, how do you determine a price that reflects value?

❤ I love this. "I don't know. How would you usually measure that?" 🤔😶🙂😄😂 That's another breed of Reverso right there. I need to try this whole framework.

I love collabs…, it helps me as well as help them. I just don’t know why many business owners hold back from collabs, I love sharing ideas but I’m told “careful, others might steal your ideas (or even steal your potential clients).” I disagree. There’s always a demand for what you create. This video is so good, golden! Got to work on my logo, Thanks Chris!

Serve others- and the money will follow!

Awesome! Lots of info to unpack here. Thanks for sharing your knowledge and expertise!!!

@thefutur

6 ай бұрын

Glad you enjoyed it!

Chris. Thank you so much. I am a new business owner navigating through pricing myself, my company, our services, and your content has helped teach me so much.

@thefutur

5 ай бұрын

You are so welcome! Glad we can help.

Am glad i came across this...great value. Thanks Chris

@thefutur

6 ай бұрын

Thank you. 🙏

Always love those boards speeches

There are a lot of services now, that use the “call for pricing” that I will move on. I HATE to talk on the phone. I absolutely agree with you here! I can relate to the fashion industry, with my business. I could literally use your words for my work.

That boy CLEAN!

Lol, this was so entertaining but also revealing. Excellent presentation. Whoever this guy is - KZread algorithm brought me here -, he's a natural salesman. He does a great job breaking down potent techniques that other natural salesmen are unaware they use.

@thefutur

6 ай бұрын

Thank you. Welcome to the Futur

Awesome!

This is fire Chris. Thank you for taking the time to go over this AGAIN in more detail. Blaire Enns would be proud.

@thefutur

6 ай бұрын

Thank you 🙏

Thank you so much for this info! This has been super helpful.

this entire video is jam packed with an incredible amount of insight. I don't even know what to do with myself right now. OMGSH. The value conversation alone has been something I've been struggling with for years. YEARS. Getting the customer to prove to themselves they need me. Awesome. I thought I understood how to feel attractive to the type of people I'm looking for, but just the way it was broken down, with making yourself NOT repulsive, or not chasing, and how to determine value is just mastery of marketing and branding. SUBSCRIBED. FOR LIFE. Might even sign up for the accelerator course. I thought I understood this stuff, but damn... You're delivering my favorite content on the web right now señor. Thank you

@thefutur

5 ай бұрын

Thank you. Hope to see you on the inside.

This is a value bomb!

@thefutur

6 ай бұрын

Only kind we like dropping!

Thank you Chris Do, sir.

@thefutur

6 ай бұрын

You are very welcome

SO helpful, thank you so much!

@thefutur

6 ай бұрын

You're so welcome! What did you find most helpful?

@texashammer4

6 ай бұрын

@@thefutur The balance of letting the tension sit in not knowing "the answer," but helping students discover it. In each situation, the question at hand was one I've wrestled with. So it's a huge cheat code to see it play out and have Chris' experience weigh in on it. Keeping it funny along the way to relieve the tension we have navigating these calls kept me engaged. Lastly some big "ah ha!" moments like 48:12 when we realize the logo wasn't in the top ideas for was to get attention. Sent this to a few friends to check out :)

I think one of the key for this is confidence. You NEED to have it, otherwise, you can't even start talking value like Chris does. It's not just a mindset, but a psychological one, that's why some of the audience seems struggling and want to please the clients instead of asking the hard question. It's like watching a mirror, sadly for me. So Chris, any way to break the confidence issue as a designer?

@thefutur

6 ай бұрын

That’s the secret to life.

@ThugLifeModafocah

6 ай бұрын

I guess you need to roleplay a lot. To make the flow proposed by Chris to be more natural when you are on the real deal. Then you will have more confidence that you know how to walk the path to find the value for your customer and see if you both are a good fit.

@jsssii

6 ай бұрын

Chris explains that confidence is a Catch-22, to communicate your experience as a designer, you need confidence, but to be confident, you need experience. It's an internal belief that sets you up for failure. Instead - sit in the problem by asking questions instead of giving solutions. Chris talks more about it in his latest talk - the art of listening and communication - really recommend the watch!

@ThugLifeModafocah

6 ай бұрын

@@jsssii yeah, you need to be able to really listen the other person but, as you can see in this video, you can listen and then ask all the wrong questions that will not help you achieve what you want. You need to ask the questions, related to what you prospect is telling you, that leads you to where you wanna be: talking about real value and real collaboration. It is not that easy. Just see the current video, people often starts great, then a little bump here and you are completely off the road. A thing that I guess it is just superb is the ability to roleplay with somebody as experienced as chris about these things. But the amount of money you need to put to have some hours per week with these guys I can not cover with my current budget.

@jenninemorel7693

5 ай бұрын

Practice builds confidence. You have to make mistakes so you can learn from them. Make more offers and proposals. Get in front of more people even if you really aren't trying to sell. Do role play with people who will give you honest feedback and challenge you.

This video showed well how creatives deal business, badly. Some sequences were quite painful. But most of us are well over our league talking big numbers and strategy. Businesses look also for creatives who price fairly their work, deliver on time, and solve a creative problem in style, and probably not in this order. I have mixed feelings about the value seeking in this video. A Ceo or Project manager who has a creative asking weird or nosy questions could feel strange about this approach. Especially in Europe, from where i come from. Anyway, this remains instructive, and thanks for sharing.

LOVE THIS FORMAT!!!!!

@thefutur

6 ай бұрын

We do too.

This is a top-notch Chris Do performance!

@thefutur

6 ай бұрын

Thank you 🙏

on fire!

I love these videos. Although it's painful when the audience participants are so clueless. I appreciate the value of forcing people down the logical thought process, but dammit if I wasn't silently screaming at my phone when they were missing the obvious answers that were right in front of them. I applaud your patience with people that are unable to see the forest for the trees.

This is an interesting video with a lot of value for content creators. Thanks for that sharing

This was a great session, you are a great presence man ('are' not 'have').

Amazing!!!

@thefutur

6 ай бұрын

Thanks!!

Super interesting to see that someone who is in "a business" can't articulate what his business is about and how he goes about with his clients. That's incredible.

So I just recently fell down the Chris Do rabbit hole and this my first encounter of a really aggressive Chris. Not gonna lie. I was scared for those people. Lo But even in all his aggression, I can sense his love. Still subbed. 😂

@thefutur

3 ай бұрын

Welcome to the Futur. I get pumped up.

This is interesting🙌finally hearing the answer - how to get to value / price! a few more of this example will be great is like following a master to business meeting. Too bad we don't have a real client of sort. That would be more interesting to hear how Chris tackle the situation.

@thefutur

5 ай бұрын

I'm here to help.

Thanks For the information

God damnit, Chris. I just realized the 3 clients I closed (out of probably 20), I brought up the value thing unintentionally, and they told me how my videos will affect their business and generate money. Damn.

@increditors

6 ай бұрын

Will def do this more often. Also saved the video for the future. Thanks and awesome outfit BTW.

Wait... Will!? The multiverse has collided. Great masterclass. I do think people blank out when you speak into a mic with an audience. Tough love, but you learn quicker.

Hi Chris, I am a new subscriber and I am really enjoying your videos. I think my favorite video was with Ron Baker. I am a locksmith and although I am good at what I do, I find it challenging how to effectively "sell" my services. After watching your videos and others on sales, I see that the locksmith industry is very old school. Locksmiths do this thing where they hide their prices - maybe from their competition, and we only give prices over the phone. We generally do not charge per hour, but by job. So to make a car key, some charge cutting fee, programming fee, key itself, etc etc. A locksmith told me not to share your prices on your website because a competitor can easily see it and under price you and you lose the job. I know your more into the designing industry and the locksmith or auto repair industry, but I think these ideas are great for bringing innovation to this industry

@thefutur

6 ай бұрын

Hi. Welcome to the Futur. Seems like your trade needs some modernization.

@pouncerminned863

6 ай бұрын

@@thefutur for sure, i see an opportunity here :) thanks for your content

@alexandrucristian289

6 ай бұрын

I am a professional photographer and i used to have prices on my website. The reason i am not having that anymore, is because my website is a portfolio showcase and not a marketplace or amazon website where i sell stuff. If a client likes my work and wants to work with me, they will contact me and create a package that will suit their needs and also let them know straight away that i usualy charge between 10K and 2K ( or depends of how much you charge ). I'm not putting the prices on the website to hide from my competition and undersell me. They can easily do a phone call or email asking for them acting as a client (and you couldn't possible guess) and they will find out the price regardless. And with your price on the website or without, there are people out there that are cheaper than you anyway, there will be. Good luck.

Damn if I was there i'm sure i would stutter too. Great stuff. Love this pure experience posted here for free. Keep up the good work team

This guy is a genius 👌👌👌

Good info here and I understand there are time limits on these conversations but the audience definitely seems belittled and intimidated and think there’d be a lot more practical information if they aren’t put on blast and put in a more casual conversation.

You’re a briljant performer!

Long time not see these kind of videos!! Great as alway! It's just me or Chris is tougher with people than before? 🤔😂

@thefutur

5 ай бұрын

Could be. I’m back!

Thank you

I love these

@thefutur

6 ай бұрын

Thank you Carlos

Thanks ❤

@thefutur

6 ай бұрын

You're welcome 😊

Chris you asked at around 51:50 why we aren't doing this. I can tell you it's thinking that we're better than others, that we have and know the solution. Also it's a place of vulnerability - we aren't in the spot where we traditionally have the leverage, aka the logo design experience and knowledge. So it's not servanthood - it's "I'm right-hood".

This is one of my favorite videos. I’ve literally watched it 3 times so far. 11.11.27 I’ve got a question, at the end when you ask “IDK”, what if the potential client says they don’t measure it or they haven’t measured it before and it’s brand new to them?

@thefutur

5 ай бұрын

If it’s new refer to industry standards.

Frankly, I work in the tech space and I've found value pricing hard to get into. It's great if you can, but I've found it hard after doing hourly pricing for a few years. I really appreciate this video, Chris.

@thefutur

6 ай бұрын

No worries. It’s not for everybody.

@timjrgebn

6 ай бұрын

@@thefutur I actually think value pricing is better. It's just hard for me to shift my mindset. I wish it were easier for me, as it would help me a lot.

@thefutur

6 ай бұрын

Devote some time to practicing these conversations. Build yourself a nice little savings so you feel more comfortable not having to take on the jobs.

@timjrgebn

6 ай бұрын

@@thefutur Thanks, I really appreciate your response. In terms of taking on a saving, I have about 1 years worth of runway. Do you mean start finding jobs that aren't hourly, say no more often, and try getting value priced contracts more? Just want to make sure I understand correctly. Thanks again for your response. I know you guys are lot more busy than when I first started watching you guys a few years ago.

Awesome content, one observation for the editing team from an editor. Every once in a while there is an audio artifact caused by adobe podcast enhance making a mistake, probably a good idea to lower the slider on the enhance feature.

@thefutur

5 ай бұрын

Thanks for pointing this out

I like the new studio. 👍🏾👍🏾

@thefutur

6 ай бұрын

Haha it's not our studio. It was our booth at AdobeMAX.

@CinnamonMay30

6 ай бұрын

@@thefutur 👍🏾👍🏾✊🏾✊🏾

This is awesome! thank you Chris! any soon Conference/ talks in los Angeles Area? would love to hear it directly from the master

@thefutur

6 ай бұрын

Very soon!

The Futur Content will always be valuable! No Qs! There’s one little detail I noticed tho in this video, that little unclear ghost voice that wanted to speak in the background, I can clearly hear it from my earphones. Start from 4:00 minutes I heard ‘Can you do it’ it said.

@mittamoa

6 ай бұрын

5:40

@venaustine424

6 ай бұрын

@@mittamoa yeah right? Not just that there are other time stamps too and I didn’t mention everything, I thought it’s one of their team hehe

Thank you.

@thefutur

5 ай бұрын

You're welcome!

Thanks

@thefutur

3 ай бұрын

Thank you 🙏

you were torching these ppl lollllll

nice tracksuit!

@thefutur

3 ай бұрын

Thank you

i think one good way of practicing the conversation is to practice selling something you know nothing about or just say the word "blank" or "stuff" because that forces you to stay on the problem rather than go into details

Damn Chris, that outfit is too cool😎

Really love the video (like always). How do you manage a client that doesn't want to tell you his baseline or his banchmark (for x reason)?

@thefutur

2 ай бұрын

Don’t with with them

Fantastic value thank you 🙌

Wow! I do now understand your frustration you went through this whole video, @chrisdo! 🤦‍♀️ That was rough!! (Afterthought) And to be fair, when our boss or teacher is upset or frustrated, the right answers don’t come out, so I get the audiences lack of saying the right thing or anything. All defenses are up and they have brain fog…

@thefutur

5 ай бұрын

It’s okay. I’m used to brain fog.

"Existential Fear" - I FELL YOU, I FEEL YOU.

Damn Chris you're aggressive in this one but you're the man and you're giving them incredible game. Thanks for what you do for us

@thefutur

5 ай бұрын

I was having fun.

@hobaca1465

5 ай бұрын

He’s aggressive because all these peoples’ livelihoods are at stake. Chris knows how much they need this. And he’s a pussycat compared to Gordon Ramsay or Donald Trump.

If for example I sell 3 packages (Fiverr's default pre-set packages) with pricing already shown, then there's not much I can do to upsell the service X times because they would already start complaining about the pricing differences at this point. Sure, after follow-up questions like businesses-to-businesses do, I may be able to create a custom offer, but I either have trust issues by offering anything over 1.5x over the original package prices, or there's something else that needs to be done. It's more difficult for me because I don't offer logos, determined x amount of graphics, or websites. My work is pretty repetitive, and most "what's included" features are listed in the service description most of the time, so the buyer will think that the already set price will be somewhat the same.