I finished my second day today. I can make iced coffees, iced teas, hot coffees, coolatas, frozen coffees, and frozen chocolates but I have so much trouble remembering how to make espresso coffees. It really bothers me too.

@shamlessxroyalty

6 жыл бұрын

Teneishia Coleman I dont even know how to make frozen coffees or coolatas and its gonna be my fourth day tomorrow 😭

@lgstick9136

5 жыл бұрын

Do you know how to make it now?

@eunoia3919

4 жыл бұрын

shamelessxroyalty you just take the syrup and put in that ice thing

@Fartsquad_

3 жыл бұрын

Wow how did you learn so much in just two days? I finished my second day yesterday, and I’ve only done the iced and hot coffee and they started training me for the register..going back tomorrow... There’s so much I don’t know

@julianhenry5815

3 жыл бұрын

@@Fartsquad_ for me they trained me in everything but the register I guess it all depends on your trainer

Just had my first day at training (they didn't train me throughout 2 days like they said so it was jammed packed busy, but luckily Naz taught me a thing or two) but the hardest for me to grasp was the Machiatto so this made it so easy to memorize thanks again Naz!

@Nazneos

4 жыл бұрын

Thanks 🙏

Thank you so much for your helpful detailed training! I started at Dunkin Donuts and have been having a hard time due to a history involving learning and memory problems that made co-workers rude and disrespectful towards me for not keeping up with the process of Lattes and espresso stuff. Your videos are extremely helpful! Keep it up!

@Nazneos

3 жыл бұрын

Thanks

I just started & I'm literally writing notes from your videos as if I'm in school haha. you're a lifesaver thanks so much!!!

@jennytua5806

3 жыл бұрын

Dude we are in the fucking same boat, today was my first day and yesterday was my training and im just a BIG MESS!

@jennytua5806

3 жыл бұрын

But the second one I dont think they have it and if they do maybe not in my store tho...

@elimsyldog4858

3 жыл бұрын

Depending on which DD location you work you don't have time to make the drinks slowly. lol

@vada_gracie7047

3 жыл бұрын

Me too! I have my second day tomorrow morning😭

@Mekukaji

3 жыл бұрын

Girl me too I’m going crazy with the notes lol I start Monday so pray for me y’all!

Dude, you are a lifesaver. As someone who only drinks good old fashioned coffee and iced coffee, all these "macchiato, matcha, coolatta" stuff is confusing to me at work lol

Naz is the Best!!! Thank God above for him!!!! Advanced training is helping us before we start!!!! God bless you!!!!!

@Nazneos

2 жыл бұрын

Thanks Justine

Your Videos are easier than the Dunkin donuts videos. I started working at Dunkin donuts before Christmas 😎

tkx a lote brother i learned fastly with your vidios

@Nazneos

7 жыл бұрын

+Malika Alahiane no problem bro

i need this guy as my manager

great vid naz my boi

@Nazneos

5 жыл бұрын

Thanks

So brilliant u r

How do you make a hot macchiato?? Your video is very helpful I really can't wait for my training tomorrow. Hopefully your video will help me pass the training quick. Thanks a lot!! Keep it up :)

@Nazneos

7 жыл бұрын

+isfaque hossain thanks and yeah hot macchiato is easy if it's small two small shot if it's medium one medium and small shot u get it then steam the milk

Thanks brother

You always do ice first and then do the RIGHT amount of milk, that wasn't the right amount, and then add the 3 shots of Carmel and stab it with a spoon, then in the metal espresso cup you press the size (medium) and get the RIGHT amount of espresso and then you pour the espresso in the cup with the ice and Carmel milk.. that was too much espresso

@genc1397

5 жыл бұрын

leave naz alone.

@kacytaylor3434

4 жыл бұрын

@@genc1397 I am a shift leader at Dunkin and Julian Felix right for the most part. The only thing is that you use a double shot of espresso in a macchiato. However Naz is using way too much espresso and not nearly enough milk.

@xiomarajara8818

3 жыл бұрын

Probably the customer wanted an extra shot and not too much milk. I get requests like that often. I don’t work at Dunkin tho but I do get it requested at my job

this was so helpful, thank you! I just got hired at DD! I'm watching the training the videos, just not the same as making it.

@Nazneos

6 жыл бұрын

+Gabriella Rocha your welcome and I know watching and making is not the same but u know now when in a rush u could use my tactic to make the drink faster

@spongebobbro7515

6 жыл бұрын

Thank you, I appreciate it 😊 everyone has thier own way working. I'm watching all your videos, I'm tired of being behind at work, even though I just started this week.

@Nazneos

6 жыл бұрын

+Gabriella Rocha exactly keep it up it's gonna be easy for u

@spongebobbro7515

6 жыл бұрын

thank you!

@Nazneos

6 жыл бұрын

+Gabriella Rocha your welcome

nvm you already did . thank you so much your the best :)

@Nazneos

7 жыл бұрын

+Gigi g thanks

The vanilla chai is made with skim milk bro

@lalaxoamazeinqg

5 жыл бұрын

lazy diaz actually u can make it with whole or skim milk ...

@lalaxoamazeinqg

5 жыл бұрын

Or cream . We have a whole button for vanilla chi . And its in the middle ..

@Mohammadali95482

5 жыл бұрын

QueenMamii👑 wait so u can use both milk and skim or cream for chai?

@welcometojohnnysfashioneva8221

5 жыл бұрын

Frank Castle it depends! Some customers want chai with whole milk ;)

@abby7266

5 жыл бұрын

No fuxkin gway

Keep doing more videos please🙏🙏🙏❣❣❣❣❣

I'll be starting with my training tom. Hope everything will go well, your videos are very helpful though :)

@Nazneos

7 жыл бұрын

+joshina martin thanks

@jenharp21

7 жыл бұрын

Goodness, I started my training today, And it was slightly a disaster haha .. It's very much confusing, and things you have to learn are overwhelming, they're a lot!! goodness.. Don't know how much time would it take me to learn everything..Hope you'll upload more vids :) .. Cuz I cant access the Dunkin donuts official training video site :(

@Nazneos

7 жыл бұрын

+joshina martin hey Man U can do it never give up trying

@silence4415

7 жыл бұрын

joshina martin I just started working at dunkin donuts. they didn't even train me and I need to ask for help constantly for help me make lattes, macciatos and whatever else. it's awful. the managers are not to good at helping new employees. but hope you got it under control now

@Nazneos

7 жыл бұрын

+Silence441 yea sometimes it sucks not knowing what u doing at your job and no want is helping u what shift u work

For vanilla chai I get in trouble because it has always in skim milk not regular milk

@Nazneos

7 жыл бұрын

+R Jayson Arpa true chai is made with skim milk honestly I make it with milk because sometimes the milk is the solution to everything but no so don't worry you will get use to it

Hey Naz can you show them how to make the Frozen Mocha Coffee

Enjoy your videos. Have done 2 days of training so far and and really nervous about working tomorrow because my first two days everyone treated me pretty bad and just sort of ignored me and didn't help much on what I was doing. Nervous I screw up or don't do enough.

@Nazneos

7 жыл бұрын

+The POP! Show hey never doubt yourself it's your first time working at Dunkin and I'm proud of u for even trying just ask your co worker to help you when they not busy and watch how they make people coffee and stuff also I'm here to help so don't get nervous

@outlaw_jay914

7 жыл бұрын

Nazneos how do you make cappachino blast

@Nazneos

7 жыл бұрын

+JDM Boss 914 I don't work for baskin robins

@outlaw_jay914

7 жыл бұрын

Oh I thought dunkin and them were both connected an I thought it was a dunking donuts drink my bad

@Nazneos

7 жыл бұрын

+JDM Boss 914 it's ok

I’ve been thinking about applying to dunkin. I want to have an idea of what to do.

@Nazneos

3 жыл бұрын

Watch some of my videos definitely helps

How can I make milk smoothie, banana smoothie, mangonada, mango smoothie

Macchiado which brand good

Can you try my love to hold the camera steady

@Nazneos

7 жыл бұрын

+Jasmine Wray sorry I tried but I don't have a camera man

I have an interview tomorrow, so i'm preparing if i do end up getting the job. Wish me luck man :)

@Nazneos

7 жыл бұрын

+Oscar Darski good luck bro and always be positive

That's a lot of espresso for a macchiato

how do we mark the cup for ice machitio

@Nazneos

7 жыл бұрын

Stephanie Array so u write MC on the cup

It doesn't matter how he made it tbh, it looks the way it's supposed to look and I'm sure he doesn't have a customer coming back to complain about how it doesn't look or taste like what they ordered or some shit, he presented it how it should look. But as for the vanilla chai it must be skim milk but tbh my manager doesn't even give a fuck when it comes to these things, like my container can have some whole milk, cream or skim left in the cup and because it's rush hour he won't let me rinse them off the cup and just add a different milk over the previous one as if a customer may not taste the difference or something lol

@Nazneos

4 жыл бұрын

Thanks daphney if I made it wrong then I would have been jobless lol I make it the way it should be done and with vanilla chai it’s made with skim but some people wants it with milk

not too much ice naz. Not too much.

I wish I was at your location lol

Do u always do caramel unless the customer asks for none?

@Cinnamstt

Жыл бұрын

There are different flavors not just carmel

So basically u pay for a cup of ice 🥴 any time i ask for less ice they leave a space at the top I’m like??? I asked for LESS ICE so i get MORE COFFEE

How long did it take you to remember all this? I started my second day and messed up pretty badly :-/

@Nazneos

7 жыл бұрын

Honestly it takes time and patients but also I worked at night time and night shift is always slow and I pretty much learned everything one at a time

@kikyoinuyasha123

7 жыл бұрын

+Nazneos oh okay I hope I get used to it soon lol I might be working afternoon till nights so hopefully I can do the same! These vids help me alot thanks 8-)

@Nazneos

7 жыл бұрын

+kikyoinuyasha123 no problem just remember the steps and always if u made something wrong and customers don't like it make it again also remember the customers are always right

@Elli10ellieblue

7 жыл бұрын

kikyoinuyasha123 u can always tell the customer that your still new and training and they will be a little more patient and understanding

@gayloverboy9517

3 жыл бұрын

@@Nazneos my dad told me other day that costumer are always right too.

The steam wand looks awful

to much ice

I work at Dunkin, where is the expresso machine???

@Hannahglitter1481

6 жыл бұрын

Like what is it next to

@jodi-.-

5 жыл бұрын

Hannah glitter ......that’s depends where it’s located at your dunkin ma

bro just fill cup with ice put milk 2 inches below rim of cup put whatever flavors they want and put expresso, godamn nigga 😂

Just doesn't seem accurate. The touching of the ice holder and putting it back just irks me lol and random ice falling in things seems sloppy it's just a peeve haha

@Nazneos

7 жыл бұрын

+Kasandra King lol it's accurate when u have been working for DD For While

TOO Much ICEE 😭

I appriciate all of this, however the ending to this video scared me, and that's because I noticed you took the spoon from that dirty sanitization bucket. I only hope that this isn't a normal thing.

@Nazneos

Жыл бұрын

No just for the video

@FizpzPlays

Жыл бұрын

@@Nazneos Okay, thank goodness haha

That's not how it's suppose to look like bro. I'm a shiftleader at DD.

@stefanydiaz3773

7 жыл бұрын

he has no idea 😒 training wrong

@Nazneos

7 жыл бұрын

+Stefany Diaz my training is wrong how

@valeriekinder

6 жыл бұрын

Could you tell me exactly step by step how to make a iced caramel macchiato? I’ve searched all thru the internet and KZread to find how to make the exact Dunkin’ Donuts macchiato. I tried it but not with DD products and it’s no where near like DD.

@gerritirish4085

6 жыл бұрын

Valerie Kinder hm. I guess you get a cup, fill it with ice. Then, get enough milk and DD macchiato mix added to flavoring and mix it together and pour into your cup to fill it a third of the way. Next, in a bowl, add half milk half flavoring and mix together. Pour this into your cup. If you have an espresso machine, make a small shot of espresso and either a small, medium or large shot of espresso as well. Add this and your done

@taytay7710

5 жыл бұрын

Gerrit Irish f

That macchiato look like the ugliest thing ever you put it in a pitcher for the espresso and than you poor it nicely in the cup not put the cup under the espresso 💀

Cccccccccccooooooooooooooooooollllllllllllllllllllll nnnnnnnnnnoooooooowwwwwwww

That’s the weakest looking espresso I’ve ever seen

Sweener

This guy is wrong😂

then ur machines are not calibrated if you don't use the correct size! omg u need to take these videos down asap...no one should listen to these!!!!! well at least u used the darn scoop, and the steam wand hasent't been cleaned, the contamination for other product...holy moly, get out of here with all of this.

@Nazneos

6 жыл бұрын

Damn heather tell me something how many people you actually helped in your store or r u those manager make the old employee teach the new employee

@HM-en3xc

6 жыл бұрын

many ppl look at these viedoes and not much is done to specification, so maybeeee, go to online dunkin to refresh YOUR training.

This videos help out a lot thanks

@Nazneos

7 жыл бұрын

+Ryan Callahan no problem just helping people who really needs a job

Great video!! I also wanted to know if you can add some summer drink tutorials. iv only made the coolata and the iced tea and green tea. I would like to prepare ahead of time for the season. If possible can you also show the baskin shakes or smoothies?? Thank you!

@Nazneos

7 жыл бұрын

+Kat Sokol I only work at regular Dunkin

this store needs to be revamped. There were cleaning buckets of water next to the machines itself.

@Dayviono

5 жыл бұрын

Is because the machines and the areas near them have to be cleaned constantly after you use them if milk or anything gets spilled which will always happen

DD has a really different way of making coffee. I thought a macchiato is syrup-(ice)milk-espresso-caramel

nice job helped me at dunkin I work at. im a visual person & to me I always knew I was taught wrong by coworker. im like where's the book so I can see exactly how its done or a video. nada till I googled it & found this. so thank u.

@Nazneos

7 жыл бұрын

+Loops Torres what Dunkin' company u work for

@youiloves1242

7 жыл бұрын

Nazneos shouldn't they show him/her a video when they first start?

Thats how my inkjet printer will sound before printing.

And to make it easier add the chi right to the milk and steam it together saves time when your busy

@Nazneos

7 жыл бұрын

+ellie rasmussen yeah because we mostly we use milk for everything and it gets so busy that we don't have time for skin

thanks

@Nazneos

7 жыл бұрын

+Stephanie Array your welcome Stephanie

Clean your steamer and put expresso shot in steam cup Then pour it in cup Bud I am manager at dunkin donuts in brooklyn

@ook1208

2 жыл бұрын

Everyone works different. Now repeat that 3 times

thank you for posting this video i knew there was a certain way dunkin made these! There were times i would go to different Dunkin Donuts and they would make it completely different will it be more milk than expresso and I knew when I would have it look the way you made it that was right way

@Nazneos

7 жыл бұрын

+Evita Estremera no problem

@Nazneos

7 жыл бұрын

+Evita Estremera less milk because there's two shots of espresso

How about put lil coffee in the cup of ice....gezzzzzz

Taking Notes

Thank you for saying never mix the macchiato it’s not a latte do you know how many times they mix my drink

@welcometojohnnysfashioneva8221

5 жыл бұрын

Aqua31 Forsberg it’s probably because some customers want their macchiatos mixed. And also when it gets busy you can no longer tell the difference between a latte and a macchiato.

Ugh, I always hate these drinks! I always forget how to make them 😭😐

@Nazneos

7 жыл бұрын

+youiloves 12 lol

@Nazneos

7 жыл бұрын

+youiloves 12 for me it's easy

@youiloves1242

7 жыл бұрын

Nazneos lucky hahahaha. I just need to get used to them

@Nazneos

7 жыл бұрын

+youiloves 12 yeah

@heartbreakerkevv1380

5 жыл бұрын

@@youiloves1242 i have the same prob, I'd rather do anything but making the espresso drinks

You did 3 pumps of caramel but it look like you did 7?

“ if it dosent look like dis your making it WRONG “

I happened to land here

I work at Dunkin as a shift leader and that is not the proper way to make a macchiato. You didn't use enough milk and you are never supposed to make the lattes or macchiatos in the cup. You are supposed to use the metal milk pitchers next to the espresso machine. You mix the milk and any swirl or flavor shot the customer requests in the pitcher and then pour it over ice into the cup. After that you would layer the espresso over the top. Also you need to label the cups for every customer.

@Nazneos

4 жыл бұрын

Hey kacy as a shift leader that title doesn’t mean anything ok your not getting paid more so stop criticizing it what I do with my video

@kacytaylor3434

4 жыл бұрын

@@Nazneos Actually I do get paid more per hour and I don't appreciate you giving incorrect training to people for online attention.

@ook1208

2 жыл бұрын

I don’t have much experience in Dunkin’ Donuts but I do have a lot of experience in the food industry as a supervisor. Everyone works different. As long if they got the job done that’s all that matters. He may not have did it the way your store does but he got it done. Everyone works different

Hi Naz how to make iced americano?

@kacytaylor3434

4 жыл бұрын

An americano is just espresso and water. An iced americano is the same thing poored over ice. If someone orders a small iced americano it would just be a small double shot of espresso in the shareer espresso machine with water over ice. If you have the barista espresso machine in your store it may be different as I have not been trained with that machine. This is all explained in greater detail in the all about espresso course on you dunkin u portal.

is it true that vanilla chais only come in medium?

@Nazneos

5 жыл бұрын

Yeah

@jennifernash8576

5 жыл бұрын

Its your Boii Naz why

That Def not how you make either one Def need more training

@Nazneos

7 жыл бұрын

+Mountain ][][][ how long have u worked at Dunkin

@mountainlll556

7 жыл бұрын

I have worked at dunkin donuts for 6 years.

@Nazneos

7 жыл бұрын

+Mountain ][][][ buddy 5 years running

@mountainlll556

7 жыл бұрын

I iced macchiato does small gets two smalls medium gets a small and medium a large gets a large and a small shot it is always ice first also you are supposed to put the milk in the stainless steel pitcher mix the flavor if the guest wants a flavor pour the milk over the ice. After that you do NOT put the espresso right over the cup with the milk you put the turbos in the small silver pitcher wait for it to all come out in the pitcher and then pour over it for no more than 5 seconds. yours has not enough milk and way to much espresso. it should be half of it not the whole cup. Also the vanilla chai is always MADE with skim milk.

@g-buddy8622

6 жыл бұрын

Mountain ][][][ ROAST

I work for 30 years in dunkin good job train

@Nazneos

7 жыл бұрын

+Paula Paula Paula thanks I try my best

@lazydiaz6715

7 жыл бұрын

Are you kidding me? Good training? No offense but the macchiato does not end up looking like that, and the chai is made with skim milk only not milk.

@Nazneos

7 жыл бұрын

+lazy diaz bro like I said it's made with skim milk but trust me everyone uses the regular milk so it can be faster to serve and bro how long u been working Dunkin

dude ur using dunkin's raw materials....pls tell us hw do we make at home....????

@Nazneos

7 жыл бұрын

+pinku teja if u can get the materials then maybe u can make some at home

@Nazneos

7 жыл бұрын

+Hannah Renshaw true

Just go to my favorite place Starbucks where you know that your not paying money for a cup of ice

Don't recall having a boy...nor naming ANYBODY noz. And this clown is clearly NOT a 'professional'. I hope this is just BS and not a real training video. However, if it is, that would explain the REALLY crappy coffee that my local DD spits out. Hope DD sues this clown....he really makes them look bad.

This looks so unsanitary... also this video was way too long.