How to get your car problem solved correctly

Автокөліктер мен көлік құралдары

It’s always better to tell your auto shop the condition of your problem. Not the cause. That’s their job. If they can’t do that, find another shop

Пікірлер: 302

  • @marbles05
    @marbles0524 күн бұрын

    I wanted to watch the used car inspection. That sounded very interesting.

  • @relaxedguy

    @relaxedguy

    24 күн бұрын

    Yes hope he does another one. I'm not a big car guy but I love watching Dave talk us through stuff and explain issues and options to customers.

  • @russwilson2182

    @russwilson2182

    24 күн бұрын

    If he did that then you’ll do your own

  • @patrickmcnabb1998

    @patrickmcnabb1998

    24 күн бұрын

    Daves quality craftsmanship reminds me of Richard from Precision Transmission. To the point and accurately.

  • @dangsJ

    @dangsJ

    24 күн бұрын

    A PPI is a must when shopping.

  • @relaxedguy

    @relaxedguy

    24 күн бұрын

    @@russwilson2182 Dave makes it clear that I would much prefer to hire a professional in this situation. It’s about safer cars on the road as well as knowing the true condition of the car. Heck if more people can eyeball a car and walk away if something is off, sounds good to me.

  • @briansmith3134
    @briansmith313417 күн бұрын

    Pics of problems and cost of fix is really showing love to your customers. Not many out there with that kind of integrity

  • @robertj8469
    @robertj846924 күн бұрын

    Dave, as an emergency physician you rang a bell when you talked about a car owner (patient) coming in with their internet diagnosis. You must be careful not to be misled. We want to hear your complaints, not your diagnosis.

  • @MikeHarris1984

    @MikeHarris1984

    23 күн бұрын

    Yup, everyone is a webMD doctor now! lol... I'm sure everyone comes in with, "I got this ache and it does this when I do that and the internet says I have around 6 months left to live and its in-opperable cancer and I just need you to confirm this." It turns out they have gas and go take some gas-x and sleep. I think the internet has made everyone a doctor and a mechanic and an engineer and an expert in every field there is because they watched videos on it! The internet was supposed to bring ppl together, make all the worlds information available at the tip of your fingers.... sadly, I am in the camp of that the internet has ultimatly made the human race dumber, lose the ability to think for themselves, use common sense, etc... The Mike Judge movie, Idiocracy has become a documentery, but faster then he thought. It has only taken about 25-30 years for it to happen... If you havent seen it, make sure you do asap! I was 20 when it came out and thought "haha, thats funny"... 20 years later... "wtf is happening?!?!?! "

  • @jasonneighbors7162

    @jasonneighbors7162

    3 күн бұрын

    As a tech I agree. Tell me what you are experiencing, not what you think it is.

  • @Marti60628
    @Marti6062824 күн бұрын

    This is the single best auto channel on KZread.

  • @nickhildabridle1612

    @nickhildabridle1612

    24 күн бұрын

    Define auto...

  • @albussnow

    @albussnow

    24 күн бұрын

    Love this channel but I'm not sure id say that. Matt Armstrong, Throttle House, The Car Care Nut, Throtl, Cletus McFarland etc. are all great too

  • @JLC87420

    @JLC87420

    24 күн бұрын

    You must be a paid commenter.

  • @ZMAN_420

    @ZMAN_420

    23 күн бұрын

    I agree but I've been a mechanic for 22 years, maybe I'm biased! He runs a good operation. All the places I've worked don't even come close to this in quality and equipment to use.

  • @donniev8181

    @donniev8181

    23 күн бұрын

    South Main Auto yt channel is in my opinion.

  • @charliecrowe6606
    @charliecrowe660624 күн бұрын

    If only all repair shops were like this one.

  • @user-mo8wo3or5y

    @user-mo8wo3or5y

    24 күн бұрын

    You will hardly find one because most are corporate company’s and even the way they treat techs/mechs is disgusting alone never less how they treat customers.

  • @Wolfcone

    @Wolfcone

    24 күн бұрын

    You should see how we're actually treated as techs. It's frustrating because we, the techs, usually care a great deal for the customers, but the boss needs to make as much money as possible so our concerns more often than not get pushed to the side. We're a toyota dealer and our flat rate is $180/hr. Don't even get me started on our parts markup. Actually disgusting.. if you drive 18 miles to lexus you can get your car worked on for less and get way better quality but we're so stuck in our lives and need money to facilitate our families that we really can't do anything.

  • @user-mo8wo3or5y

    @user-mo8wo3or5y

    23 күн бұрын

    @@Wolfcone it’s the truth even how far they will mark up a battery makes me sick

  • @NeverEnoughPyro40

    @NeverEnoughPyro40

    13 күн бұрын

    @charliecrowe6606 There are plenty of honest and trustworthy shops with great technicians! The main problem with finding them is the fact that most people don’t start looking for a shop until their vehicle breaks down, Now instead of looking for the best shop people are usually looking for which shop can get them in ASAP! And another huge factor people tend to look for when choosing a shop is cost, Let’s face it as much as people say they wish they could find a great shop like Dave’s I highly doubt most people have even tried!

  • @gronniergilles6458
    @gronniergilles645824 күн бұрын

    Always honnest with your customer Dave. It's a great quality. I appreciate so much. Thanks for whats you done.

  • @DavesAutoCenterCenterville

    @DavesAutoCenterCenterville

    23 күн бұрын

    I appreciate that!

  • @thomasdragosr.841
    @thomasdragosr.84124 күн бұрын

    I liked that he told customers how to describe the problem without prejudicing the tech with a description of what the problem MAY be.

  • @LiquidSm0ke
    @LiquidSm0ke24 күн бұрын

    Dave’s the man. Humble and wants to help people

  • @dejan4666

    @dejan4666

    24 күн бұрын

    is it humble to charge 2hours to diagnose that issue? prob 400-500. for what? the guy was concerned his transmission or clutch were going bad right? So, call the customer and tell them all major components are fine. What you're hearing is probably brakes or wheel, do you want me to charge you another hour to find the cause? not, hey dude i think i found what your hearing WE ARE GOING TO CHARGE YOU another hour. Small shops and family owned for me. Dave is a corporation and knows who he can and cannot overcharge.

  • @TwoTrueBard

    @TwoTrueBard

    23 күн бұрын

    @@dejan4666 Man it seems like there is a comment like this under every repair video. Someone talking out their ahh that has never been a tech

  • @user-hp4vz4mv2m
    @user-hp4vz4mv2m24 күн бұрын

    Wish their were more Auto centers like Dave's excellent service.

  • @RT-tn4ry
    @RT-tn4ry24 күн бұрын

    My dad could take anything apart and put it back together. I loved watching him . This brings back to some good times.

  • @truracer20
    @truracer2024 күн бұрын

    Many shops would have tried taking this guy for pads, rotors, axle seal, and potentially a wheel bearing and backing plate. I never had time for extraneous work like that, just fix the complaint and offer my honest opinion on any other issues I see. This is how you gain loyal customers. I started out at a Monro Muffer and Brake shortly after they, Sears auto center, Midas and others were caught telling customers that their vehicle was a death trap and recommending every service they offer. There was quite a bit of industry reform happening. But the service managers still pushed for more recommendations, they would still hard sell loaded calipers on every disc brake job claiming the pads will never last with old calipers, every muffler job was quoted for car back, no matter what condition the pipes were in, you came to have a leaking exhaust fixed and you're being told you need a mid pipe and two tail pipes or it'll leak again really soon..... Every brake job was quoted with a fluid flush. Simple OLF jobs were always quoted with extras, they didn't want us replacing a 25 cent grease zirk, write it up as fitting won't take grease and highly recommend component replacement. These things weren't just recommended but hard sold, often the service manager would get the mechanics to back them up. The mechanics that liked doing this always ended up as future service managers, those who didn't had a rough time. Plus there was an incentive program where you got a commission on parts only if you met a threshold... I always felt that I could make more profit in quantity doing quality brake jobs rather than in parts volume jobs replacing calipers and hoses and flushing every single job. This was back when GM and most other calipers had a simple slide mechanism. And slide components were dirt cheap, no rust filled or oversized blind holes in a caliper bracket.

  • @Fapsahoyx

    @Fapsahoyx

    23 күн бұрын

    Sir your alternator is low on fluid would you like us to do a full service for $450??

  • @joshualeesherman
    @joshualeesherman24 күн бұрын

    I've been enjoying when the each video shows the conclusion of the problem, and not just the problem. This video and the last one showed the end result which I think is great!

  • @gags730
    @gags73024 күн бұрын

    Customer complaints are CRAZY! I have been an Appliance Technician since the 90s, and the customer complaint is literally wrong over 50% of the time. It is amazing the things they say are wrong with the unit compared to what is actually wrong with the unit. So many complaints are not just ridiculous but actually impossible.

  • @thomasperina2990
    @thomasperina299024 күн бұрын

    Hello Dave: I love your straightforward approach the way you run your business. When I had my 2 shops I always strived for honesty with integrity. Well Done sir. God Bless you, your family, & your crew. TMP from N.J.

  • @DavesAutoCenterCenterville

    @DavesAutoCenterCenterville

    22 күн бұрын

    Thanks for sharing!

  • @DaveC_TN
    @DaveC_TN20 күн бұрын

    Wait...A heat shield rattle on a Subaru?!?! Tell me it isn't so....LOL!!! EVERY Subaru our family's ever owned had heat shield rattles...Usually it's the exhaust though!! This time it was the brake rotor backing plate/shield. Easy peasy!! As for the oil leaks... Subaru rocker cover gaskets harden and leak like sieves after about 7-10 years. I think you said that was a 2011, so he probably needs those replaced. I did them on our 2010 3.6l H6 Outback. They were very hard and brittle. Next up for me is our 2012 Impreza and 2011 H4 Outback. They're both leaking something fierce. It's also essential to replace the timing belts and water pump on those. They're interference engines. Nice video Dave and Kyle!! I LOVE how you communicate with your customers. I wish more shops worked like you do!!

  • @nickheiland3397
    @nickheiland339724 күн бұрын

    Eric o south main auto would tell you that ain't rust. Compared to the cars he works on that car look like it came out of the south. 😂

  • @UncleBoot84

    @UncleBoot84

    24 күн бұрын

    I'm from Ohio and thought that's nothing for rust

  • @TheDunceMafia

    @TheDunceMafia

    24 күн бұрын

    @@UncleBoot84from michigan, a new apprentice said he feels like he almost always sees me with the torch in hands!! Thats mechanic life in the rust belt lol

  • @mph5896

    @mph5896

    23 күн бұрын

    I broke a brake backing plate off with a couple wiggles, it was so rusted. Threw the new rotor on and sent it 😂

  • @Yugemos
    @Yugemos24 күн бұрын

    I get your point Dave, but two years ago I brought my 2017 Tacoma with 55k miles into the dealership for a new clutch. I told them it needed a new clutch. It was a 4 cyl 5 speed that I regularly used to haul way more than it was made for. Clutch got slipped a lot doing burnouts too but that's besides the point. The point is my cruise control would cut out on the freeway and the RPMs would skyrocket. It was pretty clear the clutch was slipping and the truck's computer was kicking off the cruise control. The dealership not wanting to make me spend $2k for no reason said the clutch was fine. That it had lots of life left. Which typically a 55k clutch should have, but I knew how hard I worked that tiny little Tacoma. Cut to a week later on the freeway I lost any "get up and go" that I had and a nice trail of smoke was coming out behind me. Brought it back to Toyota and they actually pulled the clutch apart that time and found that it was needing to be replaced. It was beyond obvious that the clutch was slipping the first time I brought it in, and they wasted a bunch of my time by not listening to the customer. I told Toyota from the start that I was going to beat the crap out of that Tacoma. I put over 2,000lbs of wet silver maple unsplit logs in that bad boy one day. Had her riding on the bump stops going 45 mph all the way home. Another time I used it to pull a 10,000lb loaded Dodge Ram out of a snow bank. Numerous times I abused that clutch and I told them that. I told them I wanted a new clutch and knew the cost and they didn't listen. They went purely off of the 55k miles and nothing else.

  • @weswest8666

    @weswest8666

    24 күн бұрын

    Poor little truck 😢

  • @Ghauster

    @Ghauster

    22 күн бұрын

    They should have noticed the clutch slipping on a test drive. Testing the lockup on a clutch isn't that hard.

  • @david600R
    @david600R24 күн бұрын

    I’d love to see your inspection process as I am still learning as much as I can. Just got my A4 certification!

  • @victorjeffers1993
    @victorjeffers199324 күн бұрын

    Wished all used dealerships were required to do a all points inspection and made Fix or tell the person about problems found during inspection ! Great job Dave to you and your team ! 👍👍

  • @GreyRockOne
    @GreyRockOne23 күн бұрын

    Love it, Honesty and efficiency = customer loyalty! Thanks Dave

  • @solanogu
    @solanogu23 күн бұрын

    Manual transmission 😍 We sold my wife's car and while the XTRAIL EPower is delivered she is driving an old Manual BMW. I see a smile in her face everytime she steps on the clutch. Is so happy actually driving not being driven!

  • @KevinMiller-lh9ur
    @KevinMiller-lh9ur24 күн бұрын

    Hub surface and inside of rotor are full of rust and should be cleaned. That will allow the rotor to seat properly on the hub. Could be enough to cause it to rub the backing plate. Rust belt experience. Love your videos.

  • @mr2_mike

    @mr2_mike

    23 күн бұрын

    Yup the rust swells the metal and that's why it's now touching the dust shield and rattling.

  • @MrBenmiester
    @MrBenmiester24 күн бұрын

    Dave I've been preaching pre sale vehicle inspections for many years, love your videos the more customers are informed the better there choices are, I tell my customers to watch your videos.

  • @DavesAutoCenterCenterville

    @DavesAutoCenterCenterville

    22 күн бұрын

    Thanks 👍

  • @maxpuppy96
    @maxpuppy9623 күн бұрын

    Dave and his gang are really awesome, love his videos. A little over the top at times as for diagnosis and OCD at times. At what point do you spend all that time and money on an engine or car that is only worth couple thousand dollars. Who is going to put a $30,000 engine in a truck with 200,000 miles on it?

  • @steveww07

    @steveww07

    23 күн бұрын

    I agree, he wants to fix them 100% every time but financially that doesn't always make sense.

  • @ZMAN_420
    @ZMAN_42023 күн бұрын

    Dave, Your operation is the highest quality I've ever seen. In all aspects, having the right equipment, Quality over quantity. Great Video as usual!👍🏻🇺🇲

  • @DavesAutoCenterCenterville

    @DavesAutoCenterCenterville

    22 күн бұрын

    Wow, thanks!

  • @skorpikh
    @skorpikh23 күн бұрын

    I wish I could call that amount "A lot of rust" around here ... unfortunately in my area that is very little. Hi from Iceland. 🙂

  • @cbh148
    @cbh14824 күн бұрын

    I must say, I’ve replaced brake pads w/o replacing the rotors as well many times. Just makes a lot of sense if the rotors are still good. Esp on my old 4x4 Toyota pickups where removing the front rotors is a much bigger ordeal, what with all the wheel bearing preload stuff.

  • @steveww07

    @steveww07

    23 күн бұрын

    its not a big deal, you just dont know what you're doing.

  • @robertbell525

    @robertbell525

    20 күн бұрын

    Yep i typically do not replace the rotors either. As long as they look ok and are not pulsing the brakes. Never had a problem. As the DIY we can do that but a shop likely can't.

  • @NeverEnoughPyro40

    @NeverEnoughPyro40

    13 күн бұрын

    @cbh148 Do you really think that you can tell the condition of a rotor just by looking at it? Is your eyesight really that good that you can spot what mechanics need calipers and run out gauges to find, Do you really think that you can tell the difference between .965 and .948! It is hilarious as hell listening to the average person speaking about brake jobs and how they can tell the difference between a good and bad rotor just by looking at it, What makes comments like yours so funny is the same reason you think you can spot a bad rotor, And that is the fact that you don’t know what you do not know!

  • @SkyzBlazed
    @SkyzBlazed23 күн бұрын

    This makes me wanna drive the 400 miles just for a yearly inspection haha. You guys over at Dave's Auto Center are amazing, keep up the good work guys.

  • @ericcoligado8655
    @ericcoligado86556 күн бұрын

    Dave, thanks for showing us behind the scenes assessment. What do you propose as an appropriate charge range for an inspection?

  • @neverenoughrags5612
    @neverenoughrags561224 күн бұрын

    Here in Canada, new rotors look like that after 1 year 😅

  • @mgman71

    @mgman71

    24 күн бұрын

    Yeah, they are talking severely rusted and i'm like "where' 🤣

  • @mr2_mike

    @mr2_mike

    23 күн бұрын

    I routinely just bend back the dust shields to add room for the rust growth.

  • @juniormartinez3805
    @juniormartinez380515 күн бұрын

    Got screwed over too many times. Wish you guys were closer so I could get new buys inspected from you guys.

  • @jkramer4716
    @jkramer471624 күн бұрын

    Good job Dave, good job!

  • @Anne_40
    @Anne_4023 күн бұрын

    Excellent video Dave. Thank you.

  • @DavesAutoCenterCenterville

    @DavesAutoCenterCenterville

    22 күн бұрын

    Very welcome

  • @imobul7829
    @imobul782910 күн бұрын

    That backing plate some models of subaru impreza had the same issue and Subaru improved on the replacement 1s . Well done guys.

  • @2023TMc
    @2023TMc24 күн бұрын

    I have ran into that same problem with a backing plate before. It would only slightly rub the rotor when turning. I guess wheel bearing had enough play to allow slight contact between the two parts. Bent it back out and good to go. Took a minute to figure it out though. It’s never a good feeling when your car starts making noises that it shouldn’t!

  • @GNX157
    @GNX15724 күн бұрын

    How do you feel about not removing the rust and sediment from the hub and back side of the rotor? And do say you out it back on exactly how it came off because I didn’t see anyone mark the rotor hole to stud orientation. Now there’s a possibility you’ve given the car a brake pulsation.

  • @rockslide4802
    @rockslide480223 күн бұрын

    Love these full length episodes.

  • @user-wv4wd6mj2g
    @user-wv4wd6mj2g24 күн бұрын

    Mr. Dave and his shop making the auto trade great again one vehicle at a time!

  • @edchenal821
    @edchenal82124 күн бұрын

    It is good to see folks with ethical values in business.

  • @mikemorgan4280
    @mikemorgan428021 күн бұрын

    Great job guys!!

  • @James-cs2wi
    @James-cs2wi19 күн бұрын

    EGR systems Is actually making the air contaminated with black particles whoever thought this idea EGR system needs to be unreliable and quite expensive great video Dave😊

  • @munozinni
    @munozinni24 күн бұрын

    12:02 Hola señor Dave!!! What a great quality service always performing quality service hopefully 🙏 all mechanic shops have your ethics in providing quality service and making sure the customer is satisfied and safe with the service on the vehicle I have seen where a lady friend went for an oil change and she parked in our driveway and I noticed a oil drip on the concrete and she said I just had the oil changed so I went under and I found the drain bolt was probably just screwed on with the fingers causing it was leaking oil and the shop was a big brand name shop when Sears was in every mall…I told her if you blew up your engine nobody but you be responsible for the damage

  • @Pr0Fr0
    @Pr0Fr024 күн бұрын

    As a service writer myself I would avoid calling dust shields "backing plates", as well as wheel wells "wheel housings". Completely different terminology than most use and will quickly confuse a customer that doesn't have automotive experience.

  • @FCF27
    @FCF2724 күн бұрын

    excited for the upcoming. car inspection video!

  • @arc00ta
    @arc00ta24 күн бұрын

    This guy has one of the only shops on earth that doesn't go "Oh, noise complaint. No code no problem."

  • @davehayden29
    @davehayden2924 күн бұрын

    Dave I feel like I need too tow or drive all my vehicles to you from Vegas to get serviced or repaired. You guys are awesome.

  • @danielfransson
    @danielfransson15 күн бұрын

    I got totalt f***ked by a company last year. We baught a Volvo with noise when youbhit the gas and it accelirated. We came to agreement IF they fix the problem we taket it. Im a dumb person i admit after this day and trusting skit dealers. I have a still running law case against that firm and beside that i have repaired my wife's new car after that for 3800 dollars aka 38000 swedish krownes whrn the car was for 48.000 swedish att sale...the noise they settles to fix wich they didnt was a lose front drive axle.... the certified workshop was like wtf.... love ur engangememt in your work 10/10 ❤

  • @91047
    @9104724 күн бұрын

    An other happy customer!

  • @cinjm7961
    @cinjm796117 күн бұрын

    My front end driver side heat shield vibrates like crazy on cold days. I've learned to live with it.

  • @JasPlun
    @JasPlun24 күн бұрын

    Wish we had you in East,TX we got too many parts changers out this way!

  • @steveww07

    @steveww07

    23 күн бұрын

    from Shreveport, its here too!

  • @DanielH3342
    @DanielH334224 күн бұрын

    I have one of those Subarus. These heat shield rattles are pretty common especially the ones on the exhaust manifold. Wheels bearings are common. Head gaskets are of course a notorious inevitability. Actually been pretty reliable, but these things happen.

  • @Yugemos

    @Yugemos

    24 күн бұрын

    Heat sheilds are the source of so many rattling sounds on cars. I thought my 07 Accord had something seriously wrong with it until I found all the bolts holding the heatshield up had disintegrated. Despite the rest of the metal in the area being in fair condition. CHEAP bolts. Perfect area for car manufacturers and engineers to greedily cut costs of production.

  • @jayc4283
    @jayc428323 күн бұрын

    big fan of the channel, curious, and I know off camera stuff happens, and maybe things change after conversations, but I heard another hour of shop time to look further. Such a quick look, and flex backing plate, wouldn't cleaning rust off rotor/hub mating surface easily be better and still well under that extra hour? Or at a minimum index it back to same spot it came off of. Of course he would be happy as heck it was not actually the tranny, but just commenting on whatever.. Love the content !!!

  • @joseph00012
    @joseph0001223 күн бұрын

    I installed a Powerstop Z36 kit (rotors and pads) on a 2014 F150. When it was time for new pads on the front of my truck the rotors had 0 warping/pitting/shimmy etc, just did pads. Hands down Best Brakes I've installed. I wouldn't put on rotors without new pads, but I would do pads without rotors. Daves Auto Center, can you clarify your always do in pair statements?

  • @davidclemdis4796
    @davidclemdis479624 күн бұрын

    Honest and professional, what a beautiful thing. hard to find these days. so many shops take a vantage of people.

  • @psclassy1123
    @psclassy112319 күн бұрын

    Sawdust inside the valve cover. That’s an old one from back in the day used car shops would do to quite valve noise.

  • @jt4277
    @jt427717 күн бұрын

    Used to be a mechanic and have done a lot of brake jobs. A 5 foot difference in stopping distance could mean the difference between hitting the car in front of you or not. I don't understand why people are so resistant to replacing or resurfacing the rotors when replacing the pads - the pads never bed properly unless you do that. And then there are all kinds of problems with aftermarket pads and cheap rotors. Best to go with factory parts that you know will work with the anti-lock and traction/stability control systems the manufacturer designed. Also clean the sliding surfaces with emery cloth, lubricate pins, inspect seals.

  • @RussellBooth1977
    @RussellBooth197724 күн бұрын

    I have got by with deglazing a set of fairly new brake pads with 80 grit aluminium oxide sandpaper when replacing the brake rotors. Firstly,the pads still had 8mm (5/16") of friction material left on the pads & I have also got away with using new pads on barely worn (those rotors) as well,I was out of work & I wanted to save money as well. So I got about 90,000- 100,000 kilometres out of the rotors & a couple of sets of brake pads including the old pads,I have kept the old rotors & I am going to find out if they can be remachined again. I bought the last set of brake pads from my local auto parts store (Supercheap auto in Australia, similar to AutoZone in the U.S.) & I thought that their pads were of a too harder compound because they seem to cause the old rotors to score after I had them machined,those pads still have plenty of life left in them as well. I think that I might go back to the Transgold brand of Kevlar brake pads next time although I have since replaced my old replacement front rotors with a set of Bosch brake rotors. I fitted another brand of pads but they don't cover the same surface area as the old Transgold type of pads do so they don't have the same stopping power !

  • @kousterx
    @kousterx24 күн бұрын

    That looks like an Olight Arkfeld flashlight that Dave pulled out of his shirt pocket to light up the brake dust shield. My younger brother is a mechanic at a Toyota dealership and he uses one too (he has 3 of them).

  • @nickarmo1776
    @nickarmo17762 күн бұрын

    I want to drive all the way there just to have this shop work my car.

  • @chadbarth-hj4kb
    @chadbarth-hj4kb17 күн бұрын

    Rust! That’s not rust, that’s a clean one owner garage kept well maintained beauty in Minnesota

  • @thisisyourcaptainspeaking2259
    @thisisyourcaptainspeaking225924 күн бұрын

    I just found my cat converter rattle, there was a metal s/n tag spot welded to the inner shell underneath the heat shield and the spot welds had broken, thus a loose metal s/n plate was rattling around inside and hidden by the heat shield.

  • @brianhollenbaugh6791
    @brianhollenbaugh679124 күн бұрын

    Dave, what make of car do you see the LEAST coming into your shop?

  • @phxsteele

    @phxsteele

    21 күн бұрын

    Probably a Bugatti.

  • @MGB-learning
    @MGB-learning24 күн бұрын

    Great video!

  • @xzaviermartinez7825
    @xzaviermartinez782523 күн бұрын

    Can we get a small series of the used car inspections y’all go through maybe some people lookin at those cars will get an idea of what to look for when buying said cars 🙏🙏😎

  • @tmc1473
    @tmc147317 күн бұрын

    I got something for you. 2023 Elantra. Started vibration in September 23. Low 800 rpm subtle vibration. It has gotten worse. What's up? No I believe that it could be Ignition spark. Or center motor mount? Because I did sit for long periods of time with the car. Idling and hot south florida heat. I wonder if this could have been a problem?

  • @jeffstieren4474
    @jeffstieren447423 күн бұрын

    Honesty is the best policy 👍

  • @crabbycripple
    @crabbycripple24 күн бұрын

    Love watching your videos, the world needs more people like you!

  • @iraknapp5344
    @iraknapp534418 күн бұрын

    I had that same issue with a 2003 Chrysler Sebring. Most likely hit something in the road which caused the shield to warp.

  • @mattgavin1134
    @mattgavin113424 күн бұрын

    Also as much as sales wants to put into the car to try and sell it from a dealer standpoint when they take in used or auctioned cars

  • @MikeAnnunziato
    @MikeAnnunziato23 күн бұрын

    Hey Dave I've got a question I've got a 2008 Chrysler Sebring and the oil smells pretty heavily of gasoline any pointers of what would be causing that I know it's normal to a degree but it's more than it should car still runs fine no smoke coming out of the exhaust, thanks

  • @john28jg
    @john28jg24 күн бұрын

    Should be able to tell if it's a backer plate without removing anything. I owned a '13 Legacy and the backer plates disintegrated, did them with bearings and both were needed.

  • @AndyPat239

    @AndyPat239

    24 күн бұрын

    Australian here those backing plates are expensive here like $250 each!

  • @dmdlpn1
    @dmdlpn123 күн бұрын

    Nice Job!!!

  • @alistairblaire6001
    @alistairblaire600123 күн бұрын

    Man this is true white glove service. Most shops won't do this. If you find one that does you are lucky lol

  • @briansmith2616
    @briansmith261624 күн бұрын

    Not only do customers come in with their own diagnosis, we have service advisors at my shop who attempt to diagnose the car on the drive! They go as far as ordering parts.

  • @robertblacksmith4355
    @robertblacksmith435524 күн бұрын

    My 2009 Forester had a rattle was the heat sheild $2.00 Clamp on it fixed it!Great video Dave!

  • @ctquicksilver
    @ctquicksilver17 күн бұрын

    Dust cover is bent and scraping on the rotor. Tire shop did this on my f-150. They took the coil over out and bent it by accident… pushed it back some and noise gone.

  • @helpfulhippo3744
    @helpfulhippo374422 күн бұрын

    Hi Dave, Wasn't the inner rotor missing ~ 1/2" of contact area with the pad ? Seems you did all the labor to replace the rotor, and most of the labor to replace the pads, for parts only wouldn't it make sense to do it while there ? And if had the pull the axle on the left, pretty similar labor situation no ?

  • @cyr2795

    @cyr2795

    21 күн бұрын

    No

  • @labattomy
    @labattomy23 күн бұрын

    Marine Surveyor here. The auto inspection sounds like a survey, would be curious to see how that is done. I use software to do a survey because there are many systems to check and you cannot risk missing anything (people could die). I am wondering if Daves uses special software for inspecting. The marine survey typically includes a report with condition and valuation. Surveys can be for pre-purchase and also insurance.

  • @GNX157
    @GNX15724 күн бұрын

    When I went in to KIA with an oil leak, I told them I’d been cleaning and looking for it for about 2 weeks, and I thought it was the valve cover, but I couldn’t see one area with my boroscope (raised their eyebrows), but that I wanted them to do an independent diagnosis, as it would be covered under warranty as long as it wasn’t the oil filter housing cracked from over tightening (mine didn’t have one anyway).

  • @bfdozer
    @bfdozer24 күн бұрын

    Like the channel and content. But those rotors weren't pitted really bad. Those were almost like new. You should come to iowa, you'll see pitted rotors so bad they almost look like a Chinese checker board. Also i would think you should have been able to diagnose that rubbing shield without taking the whole brake assembly apart. Just my opinion.

  • @Robert-uh6bx
    @Robert-uh6bx24 күн бұрын

    Love this shop and your videos but growing up in Newfoundland Canada by the ocean that little bit of rust is nothing. Made me laugh

  • @kylelaw7210
    @kylelaw721024 күн бұрын

    A most reliable used vehicles would be a great video. The Car Wizard has one. I’m curious if your opinion would be the same as his.

  • @EcSsAwS
    @EcSsAwS24 күн бұрын

    Honesty goes a LONG WAY

  • @Michael-kd4oi
    @Michael-kd4oi23 күн бұрын

    I once got a rock in between my rotor and backing plate. My wife could literally hear me from a mile away. 🤣🤣🤣

  • @buckleyhollembaek7304
    @buckleyhollembaek730424 күн бұрын

    Great stuff

  • @denkn
    @denkn23 күн бұрын

    The old screwdriver handle to the ear diagnostic... Just like my neighbor when growing up, John Bandimere Sr. used to do it...

  • @captaintoyota3171
    @captaintoyota317124 күн бұрын

    Yup i do em 4 a contracting co and for ppl. A 2-350$ inspection b4 u buy a car by a ASE trained tech is 10000% worth it

  • @wildbill1313
    @wildbill131324 күн бұрын

    Dr.Dave ❤❤

  • @eddiereichel9354
    @eddiereichel935424 күн бұрын

    I always jack car up to figure out which wheel bearing. It was my own jeep I changed the bearing I swore it was the RF and it was for sure the LF.

  • @CxJason
    @CxJason24 күн бұрын

    Dave can you show the steam clean process 😄

  • @psclassy1123
    @psclassy112319 күн бұрын

    I worked at a horrible car dealer when i was going to college and the owner and sales manager would go to auctions and bring back really bad cars. After giving the cars a 2 day scrubbing / hammering shit back into place and whole other cosmetic garbage sell it to some unsuspecting kid. Don’t worry spending good money to have used cars OKd.

  • @OneMHz
    @OneMHz24 күн бұрын

    There’s something called “the x-y problem”. It’s a fancy name for the communication breakdown where a customer is asking about struggles with their attempted solution instead of asking about the original problem they need solved.

  • @ndenkha
    @ndenkha24 күн бұрын

    You guys didn't clean the rust yet you told the customer that you did? and btw, Dave recommends changing rotors on every brake job? Is that what he said seriously?

  • @ryanalexander984
    @ryanalexander98423 күн бұрын

    For as involved as you seem to be with your mechanics work, I’m guessing you pay them hourly? A lot of techs that get paid flat rate would not want to stop their inspections and repairs for a video I think. Good to see you so involved with your mechanics.

  • @DavesAutoCenterCenterville

    @DavesAutoCenterCenterville

    22 күн бұрын

    Our pay is individualized to each employee👍

  • @mag2395
    @mag239524 күн бұрын

    I wish my cars only had that much rust. Here in mn that happens when you kick anything lower than the fenders lol.

  • @duramaxadventures5832
    @duramaxadventures583224 күн бұрын

    ALWAYS put on lift before roadtest.. been more than a few that only a few of the brakes work...

  • @hurricaneaquatics
    @hurricaneaquatics24 күн бұрын

    I have a 2002 Subaru Impreza TS and I was going to say before I played the video, heat shield on exhaust. Haha, mine did the same thing.

  • @baroquenspirit5395
    @baroquenspirit539524 күн бұрын

    Haven't seen a lift within a lift before. Nice

  • @zachallison-ws1xq
    @zachallison-ws1xq24 күн бұрын

    During the phone call at the end, was that an actual valve on that desk or just an oversized model?

  • @davidsawyer1599
    @davidsawyer159924 күн бұрын

    Retired service electrician. Commercial, industrial, Institutional field. Customers invariably would offer their assessment. Most were actually clueless unless the issue was obvious. So yeah,be polite,put that away and find the issue.

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