You've been very helpful. I will go to my machine and follow your instructions on retrieving the code and finding out the correct repair. Thank you so much!

Ton of tanks!!! You did a great job! The grease they use is hell !!! Rod back right was attached with a hose a bunch of wire... no longer attached to it.

This has been the best information on a Samsung washing machine. Thank you so much.

Thanks so much! I was about to replace washer and this video helped me diagnose bad drain pump. All good now 👍

Your right, some techs do watch your videos This may help me in future. I am primarily a whirlpool tech but like Samsung and LG (except the LG fridge and you know why!) appliances and come across them occasionally. I like to see what is common failures in each one or what others have come across. Whirlpools are easy for me I see them 8 or more times a day. But what fails on a Samsung may be different (and I think less common) most of my purchased appliances are Samsung

This is the best diag video on YT. Thanks so much!!!

If you have one of these. Always pull the back cover and check the wires going to the water pump. They break from vibration. Very common issue. It will disable the washer. Very simple fix.

this washer is no good…. anytime i press “rinse” it drains the water, goes to 10 to 9 min, then starts to add more water to the load again and then time goes back up to 15 min and starts over.

My problem is the dc code. I’ve moved the clothes around but not added more clothes. Is there another solution? It doesn’t happen all the time but when it does it’s pretty Ann when you think your laundry is ready for the dryer and it’s not, 😭😭😭. A friend told me today she stopped her washer from going into dc mode by loading everything circular. Any suggestions from you would be great. Thank you. By the way I have the exact washer as your are demonstrating on. Thank you

Thanks I have just replace the spring balanced it’s working great for now thanks to your diagnostic video keep up the good work thank you

@tymeresmith1965

Ай бұрын

Hello can you tell me how do I check the suspension rods please

Ben my washer just like this one in this video was dropped durning move, and not it won't spin out. The tub inside moves agressively for a few times like it wants to start to spin but then stops and goes back into rinse cycle by filling up with water again. And repeats this action but does never catch on the spin cycle. I sure you can tell me whats wrong and if it can be fixed easily.

@terrellwalkerwater9706

Жыл бұрын

Having this same exact issue it fails to do the last wring out it goes back to 34 mins from 9 mins every trip

@BangablePussc

Жыл бұрын

probably the belt

@a.doughtie6882

Жыл бұрын

Needs new shocks/suspension rods.

I have this exact same machine and did everything you said to do in the video and every watch cycle I put it through it spins like about 3 minutes due to spin cycle then it starts bouncing around and then it starts counting a higher number and it starts feeling with water how can I correct this

Do you have a picture of the door latch/strike? It would be really helpful if you did!

I get 9e on my washer and my problem is that the washer won’t start it just beeps but then if I let it sit for a while and press it works

Thank you for this!

Well done. I was able to follow along and test. What I have is a drain motor that works intermittently. I tricked it into working while testing. I tried a load and no drain action. I left it in spin mode and decided to shop vac out the water from the end of the drain hose. Then the pump started working again. Is it time to replace the pump?

@mercadomartha87

Жыл бұрын

I have the same issue did you find out how to fix?

Prezado amigo tens o manual de serviço dessa máquina.

First video I have seen like this. Thank you

@bensappliancesandjunk

3 жыл бұрын

Thanks! I have a few of these videos regarding diagnostic modes and error codes - they seem to be popular, because most videos have really bad shaky cams... I am not saying I do great, but at least you'll know how it works when you finish watching!

Help I have this same washer, since we have had it, it never puts enough water after weighing the clothes to clean them enough. Does not matter on the size of load. I am looking to see if there is a way to recalibrate it. Wish your video would have helped with this issue. Great video on learning everything else.

In spin mode, it spins for a while and becomes unbalanced. Once I pause and reareange laundry, it goes back to the beginning of the spin cycle. Is there a calibration function?

I just watched this video because I have the same make and model. Do guys just change the part that is defective or take it apart and repair it? Every video that I have seen says replace but that can be costly

Thanks! Was getting a 3E error on my washer. Wasn’t spinning at all. Put it in to test mode and forced the spin. First time didn’t do anything except a slight movement but ran it a second time and it seemed to dislodge whatever the issue was and is now working. EDIT: after a few cycles it happened again and couldn’t get it going. Motor drum error. Unfortunately not worth fixing for the price involved

@lupojacobo9892

2 жыл бұрын

Posible will happen again

@jmorris6041

2 жыл бұрын

Lupo Jacobo yes it did. New washer now!

Sir I have the same washer in the video and my washer will not go past washing mode. Can you please help.

Thanks for this video. I have the same machine and am experiencing the 3E code. Using your video i discovered two things. In the quick test mode Spn the first time it would not go into spin. I tried the TS mode it spun for a few times and then beeped and stopped and i could not get out of that mode. I powered down and tried the spn test again and got a lot of growling and grinding but it got up to 80 RPM. I'm thinking clutch or motor. your suggestions would be appreciated. Thanks again...

I have an error code OE. The washer leaks from the bottom, and the water remains on, even if I turn off the washer.

With the error codes I get an upside F and E on the bedding. When in the test cycle the same code pops up flashing and beeps every few minutes. I also get nd when I run a normal cycle.

I have a wa45t3200aw/a4 with an 8C error. Do you know where the mems sensor on this machine is? I have the entire machine apart and can't seem to find it.

You're the man 👍👍. Appreciate this video very much

Im currently getting the dc code myself on this same model. Ill be taking apart soon to hopefully find nut needs tightening. If it doesnt, can you suggest another cause for unbalance code?

I have an error code E2. Drain pump not working. I got lucky last time as the black wire had torn from the drain pump and I was able to reconnect it. This time, the same thing happened but when I reconnected it, the drain pump stays on continually. Any help woudl be apperciated. Thank you!

Hey Ben. Great video. I have this exact washer. Don't have any codes showing but the washer will spin and appear to be out of balance then start the cycle over. I've changed the suspension rods and it's still doing the same thing. Without a code I'm not sure what to check next. If it does finish a load the clothes seem wetter than they should be. Thanks for your information.

@pharkue7987

Жыл бұрын

I have this same problem have you found out what it was causing this yet?

@trunkingham

Жыл бұрын

Ben has another video and addresses this at the end - potential tub issue

Hi, great video I'm getting a 9E code i can't find any info on 9E I tried doing your test but i can't get any spin or water test or door latch?

I can't do the quick test mode every time I push them three buttons the washing machine turns out and to test the spin test mode on my washing machine I have to hold the delay start and Eco Plus button and you said I was supposed to hold the pre-soak and delay at the same time so I want to know if I have to push something else on my washing machine I have the washing machine that has smart Care on it

I have a Samsung top load washer model wa45h7200ap/a2 . It is roughly 8 years old. I am having a problem the initial start it does not weigh the clothes in the tub. It will fill the water to the top whether you have 10 pair of socks or 10 pair of jeans. Other then that the machine works great. I replaced the water level switch it not make a difference. I was wondering if you can help thanks.

When I looked under mine the belt had came off . Is it easy to put back on and why would it come off and still be in tact ?

Is it normal for it to fill up about 4 or 5 inches from the top with water on quick wash?

Thanks for your video. Was a great help 😁

That's awesome, thank you so much.

Bens, very nice and helpful video. I have exact the same washer. Now I have nF error code. It leaks with all waters in the floor. Is it caused by bad valve? Where can I buy the parts? Thanks!

@Knotatoy

2 жыл бұрын

I had the same issue, remove the back panel and re hook up the little clear hose. Now I’m working through the pressure sensor not working correctly

What about a 4c error I think it’s water supply issues any suggestions?

Ben why would water keep running into washer even if you turn power off. The only way to stop water is too turn water supply valves off.?

I have a question, my samsung washer and dryer doesnt show the timer clearly, what should I do?

@bensappliancesandjunk

3 жыл бұрын

Does it operate but very dim?

I did the motor test on 12:30 It stuck at 00 when I start. that means I have to replace the drive motor?

AEESOME video, many thanks!! We have a very very similar model, ours has the glass top door, but other than that, same. Our issue that we have is when we hit Start, it only beeps, like the door is open. I was able to do your tests and the door locked/unlocked without any issues. The only error code was 9E (x01) and someone in the comments stated voltage. The weird thing is that if we persist long enough, change the settings a few times over and over, it will eventually start. Again, we hit start on any setting and it just beeps, similar to the door being open. Any thoughts on what else to check, please let me know.

@sethsalazar9392

2 жыл бұрын

Same issue with mine

@Fashioncrave

Жыл бұрын

I have the same issue. Did you figure it out?

I have error code nF. My washer is filling up with water wayyyy past the top of the washer drum and spilling out onto the floor from inside the washer. What should we do? or should we go get a new washer? thank you in advance.

@bensappliancesandjunk

3 жыл бұрын

Replace water valves

@michaelknight3962

2 жыл бұрын

Mine is doing the same thing smh

@alssupersadgarden

2 жыл бұрын

i have the same problem with my samsung overfilling. The cold water valve stays open intermittently. I blew out the pressure sensor line and their was not blockage. i ordered a new pressure sensor and valve head assemble. Why would it work sometimes and not others? Can't afford to have a repair person fix it right now. What do you think is the problem?

Samsung top loader washer. Looks like the exact same I terface in this video. Except mine has a glass top door. Symptom: not draining or spinning during spin cycle. Eat I did: checked the pump for conductivity with a multimeter and removed it to dee if it's clogged. Neither were the issue. Current error codes: nd nF d5 or dS (hard to tell which on the readout.) What are your thoughts?

12:30 are you saying this unit comes equipped with a water heating element to raise the water temperature if the home water heater delivering is not hot enough?

Hey, I have a Samsung Active, dual wash, Toploader model number, WA11M 8700GW error code 4C came up so replaced the water inlet valve. Now it drips water from detergent dispenser ( dispenser has been cleaned ) when machine is off 750 ml per 12 hours can u help..

Your software says 2A my washer shows 28. Does that mean it needs to be updated? Also my spin test my numbers are slower than yours when it is spinning.

Hi Ben. I have thecsame washing machine as the one in this video. Mine is a 2014 with an error code UE or 4E. The load gets unbalanced through regular wash cycle and will not complete the spin cycle. Clothes are then left too wet for dryer. Towels and bedding seem to be most problematic. Just now I rebranded the items and set the machine to spin. I left the laundry room for a few moments and returned to a huge flood. Any idea how to fix my dilemma,?? Michelle Nichol

Great video. I have a similar machine. But is WA456DRHDSU. Do you know the process for self testing this mode? Thanks

My spin cycle is what's having issues, but my machine test fine, how do see figure out why my machine shakes too much with clothes

Ben, I have a Samsung WA51A5505AC washer machine with a code error AC6, Is there anything I can do by myself to fix it?

water runs in it continuously. was filled to the top and still running. is that the water valves causing that?

Hello I changed my pressure switch as well as the inlet water valve it has been working great for about a week and this code popped up LE AND IT SOAKED MY FLOOR :( any help appreciated

I have a d5 and Fl code on my washer please tell me what that might be

Have this same washer and getting an 3E error code which says a hall sensor. But can’t find any video on how to replace it. Thanks

Hi Ben, We can't afford to get a repair guy right now and this washer is driving us nuts. Someone posted the same issue of over filling and coming out of the bottom. We don't have any codes due to a power outage that happened the same day the water started spilling out. Is this something we can fix ourselves? If so, what do we need to do?

@bensappliancesandjunk

3 жыл бұрын

When it turns on do valves immediately start and never stop even if cycle hasn't started, or cycle starts then over fills? It's either going to likely be pressure hose being damaged or unhooked, or bad water valve

Same washer keeps filling during wash. Changed inlet valve and same issue..

Awesome video , very helpful 👍

Is C6 an error code for the WA45T3200AW

I have this exact same washer. I have a DC error code. I've changed the rods and checked the nut in the bottom of the tank. Also cleaned the shaft and bottom of the tank. It said it could to the hull sensor. Can you tell me how I could check this?

@benlaux9123

6 ай бұрын

Any luck on this? I have the same washer, was getting dc and it would refill and spin again. I just changed the rods and checked the nut. The few loads I have done since changing the rods now doesn’t stop and throw the code. But it never got violently loud before and now it does and just raises the time and refills and spins again.

Mines showing a d5 code any ideas how to fix

Good video I follow those steps but I probably need more help sir

Every time I use the machine will stop last 12 minutes I see code 8E any idea

Hi, i have a problem with my washer. No code error when starting the cycle but nothing really start, juste the clic, Door locked, and then nothing happening. I try spin only, rinse and spin, samedi result. Any idea of the problem whst coule be? Tks modèle samsung 2010. W218ANW XAC 01

I’m getting the nF code everytime I try to wash on a normal setting I checked drain tube and it’s not clogged I’m stuck what is the fix or how can I clear this code please help

Great Video! thanks for all the help. My problem: washer is unbalanced and I need to replace some of the suspension rods. However, Samsung had a recall on this model a few years back. we could get a small refund, a replacement or a repair due to the lid/ top popping off during the spin cycle and causing injuries. We did the repair. DOES ANYONE KNOW HOW TO take out THE 2 SCREW TYPE PIECES OF METAL THAT ARE HOLDING THE lid TOP TO THE BOTTOM OF THE WASHER? i dont even know what the piece of metal is called. Its not really a screw... kind of like a twisted letter J. thanks for any help!

How do we repair this to continue using the washer

Hey I have this same washer and the Code that it is reading is NF what could that mean

Mine does not have a delay start. It is a 2021 model

Would like info on how to calibrate the washer

Struggling with a nF code. I am getting plenty of water flow and the flow test you showed in this video worked in all modes. Any idea where I should go next?

@bensappliancesandjunk

2 жыл бұрын

Pressure switch/pressure hose may have an issue making the unit think its not filling when it is

@BellyUpFishGarage

2 жыл бұрын

@@bensappliancesandjunk Alright. I’ll look into that. Thanks!

@adrianmunoz8159

6 ай бұрын

Having the same issue did you find any fix to this ?

@BellyUpFishGarage

6 ай бұрын

@@adrianmunoz8159 Mine was somehow related to the springs that the barrel/drum ride on. Replaced them and a whole host of issues went away. That said, I'll never own another Samsung appliance again.

How can we turn off the song after loads are finished. I do not have option buttton

10:05 why did the drain pump fall

mine stopped spinning . it does not start either. whats wrong

Thank you . Just have my washer and back running. It is Ub error code.

I have a question if you've got the time. I'm getting error code 9E. The washer will not start any of the tests

@romarioflores863

2 жыл бұрын

Over/low voltage error code, which means washer is getting too much voltage (over 130vac) or too little voltage (less than 110vac)

@firstdowns9516

2 жыл бұрын

@@romarioflores863 my 2012 Samsung top load washer is stuck in 9 e-mode?

@firstdowns9516

2 жыл бұрын

How can I get it out of this mode

@romarioflores863

2 жыл бұрын

@@firstdowns9516 check the outlet voltage if 120 AC voltage give or take +- 10

@romarioflores863

2 жыл бұрын

@@firstdowns9516 if voltage is good, your main board needs to be replaced

How would you enter the mode on model wf220anw/xac

How you know if it's off balance cause mine won't spin it starts than boom boom boom and it unlocks

Thank you sir! Mine is showing 1-0E

i have this same exact washing machine and it gives me the "dc" error code and doesn't finish the cycle/spin. any ideas on how to fix it? thanks(:

@bensappliancesandjunk

3 жыл бұрын

DC is unbalanced load. Its detecting the machines' shifting too much in prep for spin and its failing out of spin mode. USUALLY that means there are too many clothes, clothes piled too high on one side or another, or the suspension rods are bad/going bad, and you need to replace them.

Is there a tech sheet inside or do you have to subscribe to Samsung Tech Support?

Mine won’t enter the spin test mode. When I press and hold the Delay Start button and the Pre Soak button for 3 sec it just chimes 3 times

hi ben . thanks for the video..i have a wa422prhdwr/aa02. once i turn it on it start drainig and throw me the IE CODE.. manual said water level sensor is bad ....i unhook it and blow in it ; i can hear the diaphram working . what do u think. thanks again

@bensappliancesandjunk

3 жыл бұрын

Blow in the plastic tube while holding closed the other end of the hose to check for any possible cracks/air leaks in the hose. If there are any, replace the hose.

Great video. I have Samsung wa48h7400aw/a2. It stopped draining so I ordered the drain pump. In the 2 days it took to get the pump, it stopped filling. I changed the pump and it still doesn't work so I changed the inlet valve and still, it won't fill. I was getting a 4c error and when I entered the test mode using this video, I got error JC-0E. Any idea? Any help is greatly appreciated. Thanks in advance!

@romarioflores863

2 жыл бұрын

Not an error code it is unit’s version

Any idea what code 9E is for? Thanks

I have the same model and it agitates fine until the load is wet and may be heavy. Is there a sensor or something to replace?

@bensappliancesandjunk

3 жыл бұрын

Try to spin the plate freely by hand when its not running. Is there any resistance from the plate? If it spins too freely, the plate may have stripped against the spline/gear of the washer, so when there's tons of water/clothes, it just spins on the gear splines and never actually moves.

i cant enter diagnostic because it sais DS/D5 when i try cant fix tried everything dont know what to do

I have this washing machine. As soon as I turn it on the drain pumps comes on moment later the error code 1E shows and the drain pump continues to run. I poured water into it and it is definitely pumping the water. All you other test worked but must do it fast or the Pumps starts again and the 1E code comes on

@bensappliancesandjunk

3 жыл бұрын

If the pump is ALWAYS on, then the pump relay on the board is stuck. Unplug the unit, and take a screwdriver. Use the handle to gently tap all the relays. Go over them a dozen times each. See if it stops. This should solve it, but likely temporarily... Its gonna need a board replacement as some point.

I have the same washer just a little newer has a glass top but same button layout I am getting a code 4C which isn’t a code you had listed at all do you know what that would mean? Washer just keeps stopping with that code I have to continually start the washer back up to finish.

@bensappliancesandjunk

2 жыл бұрын

4c is a water issue. Valves, or hoses are the typical issue

@dylanrk3784

2 жыл бұрын

@@bensappliancesandjunk I cleaned the little filters where the hoses hook to the machines works great now. Thanks

Ello, um do you know what the problem could be if it starts to leak out the bottom once the drum is filled halfway with water there's no drain leaks and the water is leaking out the front it's the same model in this video... any ideas ? Thanks in advance.

@abc-coleaks-info3180

Жыл бұрын

I have had the same trouble twice, empty it and lay it over on its side or front, there is a small hose that has come loose from the drum port, they used a stupid spring type hose clamp. I’m waiting for it to happen again, then I will replace the clamp with a real one. If you do it this way, you will not even have to remove any screws.

I changed the suspension rods and the machine when in spin mode goes crazy and it won't finish spin cycle I check the nut in the middle of the drum and it's tight when the machine is off the drum is tight but when it goes into spin it just goes crazy what could it be causing this any help will be greatly appreciated Thank you

@h2bsol648

Жыл бұрын

I know you posted this 10 months ago. What I did was install the new upgraded Samsung suspension rods for the drum and it fixed the problem. Ran good for 3 years so far.

Hello Ben, ifthe code is Dr or d5 we notice door is not locking

@bensappliancesandjunk

10 ай бұрын

Replace the door lock. Sadly I don't have a video on that right now.

@niyaebanks

10 ай бұрын

@@bensappliancesandjunk thank you for responding

I'm getting 11e error code. Any suggestions?

Tengo una lavadora igual ya hice todo el procedimiento y sigue igual no llena la tina menos de la mitad de agua

Hi please help. I've gone through this video 3 times and im still having trouble, my washer washes and drains but leaves about a quarter of water in and does not drain the rest. In this video where u said to press the spin function mine actually didn't go through that stage, it did on the temp and the soil level one though. Please help.

@bekdel99

2 жыл бұрын

I'm getting a D5 and NF but my washer if filling up fine. 🤷‍♀️

Thanks for the video it sure helped.

@bensappliancesandjunk

3 жыл бұрын

Glad it helped

BEN !!! What I don't understand is why testing will show everything is fine then when I go to put it on a cycle it runs and will run up to a certain point and then just sit on a number and not do anything!!

@bensappliancesandjunk

3 жыл бұрын

Because the error and diagnostic system in Samsung washers is just awful. Most other brands have more robust tracking and logging of codes, and Samsung gives you a few vauge ones that are lucky to work.

What is a 9 E code?