You saved me 89 EUR when I thought I needed to get a new fuzzy optic head! A quick clean and a little neutral soap and it was all good and looks like new! You're amazing :)

@mgtracey

10 ай бұрын

Glad I could help!

Excellent , Thank you . Now I know how to clean properly :)

@mgtracey

7 күн бұрын

Happy to help

What about the wheels on either side? I see yours are clean but mine are surrounded by hair

@julesbee6249

11 ай бұрын

Did you find a solution? I’m watching the video specifically for that reason.

Best video!! I’ve been searching on how to clean the plastic part where the roller is. You are the ONLY person who showed how to do this. Thank you!

@mgtracey

10 ай бұрын

Glad I could help!

Cheers for the video.. mine is 2weeks old and I had a blockage. You solved my problem thank you very much🇦🇺

@mgtracey

Жыл бұрын

No problem 👍

Omg thank you this is the best video I’ve found to help me learn how to get these pieces apart and clean them! Mine didn’t really come with any kind of guide or manuel so thank you!

@mgtracey

Жыл бұрын

So glad it helped. Thanks for commenting.

Excellent video. I just collected one of these today and watching this was a great help. Thanks.

@mgtracey

3 ай бұрын

Glad it helped!

9:29 Ahh damn never struck me it was that easy, other videos remove every screw on the whole thing!

This was very helpful. Thanks!

@mgtracey

4 ай бұрын

Glad it was helpful!

Very helpful. Thank you!!

@mgtracey

6 ай бұрын

Glad it was helpful!

Brilliant

Where your thumb is, at exactly 6:46, I find fluff collects in the black groove at the end of the motor column. I can get the nearest stuff out with the brush but not the fluff inside around the back. The brush can’t reach it. I think I will try a smaller brush tomorrow or try to hook it out with a bent paperclip. 🤔

Helpful indeed!

@mgtracey

5 ай бұрын

Glad it was helpful!

Helpful thanks

@mgtracey

8 ай бұрын

Glad it helped

Mine has hair stuck in the metal mesh. It's really annoying

Hi Paul, thanks for the video. Can you please do a video on how to remove the rear castors on the v15 detect head? Mine are all gummed up with pet hair and I’m having a tough time removing them.

@mgtracey

2 жыл бұрын

That shouldn’t happen. I would ring Dyson with your guarantee handy and they will send you a new head I’m sure .

@davidturner3188

2 жыл бұрын

Hi did you have any success with Dyson replacing the head? We have the same problem the cat and dog hair stops them rotating.

So on the big anti tangle head when I use the coin and twist it off the brush isn’t coming out and I can’t get it off, I’m going insane trying to get it out 😭😭

@mgtracey

10 ай бұрын

It should just slide off easily . I’m sorry I never heard of that problem before

Is there no way to remove the area that covers? I have a terrible buildup that I need to apply more pressure. I did get into some water. Small amount, but also have four dogs. Lots of hair in the upper portion.

@mgtracey

2 жыл бұрын

remove which part ?

@Arree1969

2 жыл бұрын

@@mgtracey I removed the internal part of cleaner head. The part I turn with quarter. The internal part stays. How in the world do I get stuck on dirt clean if the plastic covers that head??

When I try to unscrew anti tangle comb with the coin, only that round plastic comes out without the brush...the brush seems fixated...what am I doing wrong? I have v15 absolute

@mgtracey

7 ай бұрын

The motor is inside the brush, but the cover should slide out

@PUNISH3R21

7 ай бұрын

@@mgtracey but it doesn't,only that round plastic comes out...🤦

@HiRyanChen

4 ай бұрын

@@PUNISH3R21 @mgtracey I have the exact same issue as you. Only the round plastic top come off. The brush bar (or comb whatever you call it) is stuck spinning inside. I tried pulling it really hard as well and it's not coming off...

@marcomarenco2559

3 ай бұрын

Did you find a way out to solve It? I have the same issue ​@@PUNISH3R21

You can remove the plastic end on the laser head rather than trying to get in there behind it. It just pulls off

How to clean and reattach the red seal inside the drum? Great video by the way.

@mgtracey

11 ай бұрын

Great suggestion!

I vacuumed my wet carpet so my carpet head attachment is ruined with wet dirt. So im not sure how im going to clean it up.

@mgtracey

Жыл бұрын

Follow the video steps to remove as many pieces as possible, leave them to dry then reassemble and try. Paul

@chandlerpolyte3799

Жыл бұрын

Thank you! I have had it out in the sun.

@MTMabowels

9 ай бұрын

@@chandlerpolyte3799 Try having the Dyson out in the sun too. 😉

My vacuum gets extremely dirty compared to this lol all these cleaning videos do not suffer the wrath of dirt my dogs and house brings 😂. What would you suggest for the aluminum mesh filter on the inside of the container in the vacuum ?

@mgtracey

Жыл бұрын

You have to be very careful with that as its so delicate. I take my one outside and gentle blow through it without marking it. Paul

@any4003

Жыл бұрын

@@mgtracey first I would like to thank you for responding. It is really appreciated. do you think a servicing company would be able to remove it and clean that component or do you think there may not anything they could do to really clean it?

can i use soap to clean the brush?

@mgtracey

Ай бұрын

Yes you can! Make sure fully dry before running it.

I'm having same issue, can't get the coin to twist brush off, it looks so easy when I watched the video, wtf????

@mgtracey

10 ай бұрын

Try two coins together or end of a spoon. Double check you are twisting the correct direction!

The Anti-Tangle head for my vacuum does not unscrew easily with a quarter and I cannot take mine apart

@mgtracey

10 ай бұрын

Try turning with 2 quarters in the slot to give you more leverage

@MTMabowels

10 ай бұрын

I use the smaller end (single serving) of a metal spaghetti measurer to unlock mine. You know, whatever comes to hand.

After i clean the anti tangle comb it not working what should i do

@mgtracey

Ай бұрын

Take everything apart and refit

You want to make life easy? Buy an air compressor.