How to be a Good Case Manager

Hi everyone! I hope everyone is staying safe and continuing to fight what is right. I have decided to upload a video that is a little different than the norm where I give you guys my tips and advice on how to become a good/effective case manager. Based on societal norms, we as social workers never have the best representation and what our profession stands for tends to be misunderstood. So here are my advice on how to overcome that obstacle if you are a case manager. Please keep in mind that these are based on my experience and how it has worked for me. If you have questions please don't hesitate to leave a comment in the comment section or email me directly.
Social Media:
IG: @myanhxluong
Twitter: @MyanhLuong
TikTok: @myanhxluong
Music Credit:
Music by Chief Takinawa - Baeo - thmatc.co/?l=98E75303
Music by @takinawa_tomahawks - Baeo via @hellothematic
Business and collaboration:
Myanhluong13@gmail.com
About me:
Hey loves! My name is MyAnh and I recently graduated from Barry University with my Masters in Social Work. My channel will be focusing on post-grad life, social work, and life style content. I would love to use my channel to bring awareness to what social work is because the term social work has had a bad stigma in our society of just taking kids away from their family. I’m here to tell you all that there is more to social work than what the world portrays the career to be. Please come along for the journey and like and subscribe to my channel! Videos will be uploaded every Sunday.

Пікірлер: 101

  • @tantenajiataylor1103
    @tantenajiataylor11032 жыл бұрын

    due to the fact that you ladies feel inadequate is the very reason you are enough. You are very much needed and appreciated take a breather and know that you are on the right path. continue with your passion and love for people especially to see others succeed. Thank You for the very helpful video much needed and appreciated , Bless You all

  • @clumpft

    @clumpft

    2 жыл бұрын

    Yep well said. They feel inadequate 'cause they care. Other workers tick a few boxes, clock off, and aren't really invested in their clients, but don't feel inadequate.

  • @mollyniemchick313
    @mollyniemchick3132 жыл бұрын

    I’m overwhelmed right now as a case manager. 😩 I LOVE helping people, but I’ve been at my organization for 4 months and I feel incompetent. Sometimes I feel like I’m not good enough to do this job.

  • @TheDopestAround

    @TheDopestAround

    2 жыл бұрын

    I feel the same 😪

  • @okaybluepanda

    @okaybluepanda

    2 жыл бұрын

    Me too it’s been 4 months and I’m having a high case turnover how do I stop them from ghosting me??

  • @shakitashontajones

    @shakitashontajones

    2 жыл бұрын

    I think we all feel that way.

  • @mollyniemchick313

    @mollyniemchick313

    2 жыл бұрын

    It’s truly so difficult at times. It feels nice to not feel alone though. ❤️ I know all of our hearts are dedicated to helping others. It’s just so hard when the assessments/paperwork piles up and we feel like we’re drowning.

  • @peachesroyale

    @peachesroyale

    2 жыл бұрын

    Omg, me too …just started in September and feel so out of my element

  • @Unteroffizier
    @Unteroffizier2 жыл бұрын

    From 6:24, very important to set boundaries and not to get too emotional. We are not clients' secretary and we stress on empowerment (client make their own decisions and do things on their own if they are able to) not dependency.

  • @ReeAmor
    @ReeAmor2 жыл бұрын

    Great video! "Set boundaries, rules, and expectations!" ❤

  • @alanasadventures904
    @alanasadventures9044 жыл бұрын

    You’re freakin killin it! I’m so proud of you!

  • @mercycacho5886
    @mercycacho58863 жыл бұрын

    I have an interview tomorrow, this was so helpful keep going you are amazing!

  • @christinelai2672
    @christinelai26722 жыл бұрын

    I agree with you that it’s important to keep consistent communication. But sometimes I am afraid of getting a list from them and it increases my workload😔

  • @amylee4317
    @amylee4317 Жыл бұрын

    I am going to be a case manager. Thank you for all the tips you have mentioned in this video. Super helpful!!

  • @dinamarie6163
    @dinamarie6163 Жыл бұрын

    I’m about to start next week for neo as case manager! This was a great video please make another video on what activities you do with your clients and especially how you engage them during visits. Thank you again!! Love it and just subscribed !!

  • @eloinagarcia4001
    @eloinagarcia40012 жыл бұрын

    You must be an absolute asset to your company. I suggest a review at the end of the video, like review Tips 1-6

  • @tamorabennett77
    @tamorabennett772 жыл бұрын

    You hit everything correctly, because self care is necessary!!!

  • @faithnelson-loyal2289
    @faithnelson-loyal22892 жыл бұрын

    Thank you for the good advice. I will be starting my Case Manager position soon so this was very helpful.

  • @Ouzyman
    @Ouzyman Жыл бұрын

    Girl, your clients will just be cured by your beauty. Wow

  • @shemetahankerson7696
    @shemetahankerson76962 жыл бұрын

    Thank you so much...I will work on setting boundaries and self care 🦋💕🦋💕

  • @deniseweber1339
    @deniseweber1339 Жыл бұрын

    100 percent agree with all of these points. Every single point is something I have learned on this job. These points are helpful to hear at the beginning of a job in case management, and it really would be good to revisit every few months! I'd add being in touch with our own issues or triggers in life is important too. We have to recognize if someone's trauma response may trigger us. For example I know if someone is yelling and swearing, even if not at me, (like in a meeting where they are just upset or yelling at another person)... I know it is extra exhausting because I'm sensitive to being yelled at. I don't take it personally, but it definitely puts me on high alert. By being aware of that issue, I can talk to myself internally and manage the situation so much better. I also know that I need to process the situation after so am lucky to have a supervisor who is super supportive of my need to just talk it out and let it go. Due to privacy requirements its important to me to work in a setting where an allowed person is available to do that with on a routine basis. That has allowed me to continue to work with such deserving consumers, for a long period of time. I truly feel honored to be their support and want to make sure I'm mentally healthy and can do a good job for them.

  • @mizugirll

    @mizugirll

    7 ай бұрын

    ❤ I truly love that for you. That you have the support!

  • @suneetkumar2195
    @suneetkumar21953 жыл бұрын

    Thanks for sharing your experience , great video 🙏🙏

  • @nataliadominguezbuelot7345
    @nataliadominguezbuelot73454 жыл бұрын

    Great video!! Thank you for the tips😆

  • @gibbymartinez4975
    @gibbymartinez49753 жыл бұрын

    I am a case manager and I loved hearing your POV. I think I'm getting burned out and really needed to hear this from someone who does the same thing I do!

  • @lanaatkins3872

    @lanaatkins3872

    Жыл бұрын

    I know this was a year ago that you posted this, however, the best time to deal with burn out is when you start 'thinking' that you are becoming that way. It's not an easy thing to do but case workers, and anyone in social services need to use self reflection tools to see where we are at, and also have a counselor/therapist set up long before any issues arise. I hope you are well!

  • @marelycamilo4147

    @marelycamilo4147

    Жыл бұрын

    same here I have 8 years being a case manager and feel that I'm getting ready for a change, but then reconsider when I'm able to see the progress on other clients and how they have improved from the services.

  • @user-om2tl1pe8j

    @user-om2tl1pe8j

    2 ай бұрын

    I just started my homecare agency looking for clients Any advice

  • @alysonh3859
    @alysonh38594 жыл бұрын

    This is helpful right now while experiencing burn out and compassion fatigue.

  • @MyAnhLuong

    @MyAnhLuong

    4 жыл бұрын

    I’m so happy to hear that this video is helpful for you! I hope all is well and that you practice self care!

  • @shagoofamardanzai9226

    @shagoofamardanzai9226

    3 жыл бұрын

    I was wondering if you can answer one of my questions

  • @christinestidem8605
    @christinestidem86054 жыл бұрын

    Thank you for this ! Can you do a video on what you bring while working or what you tend to wear when meeting your clients .

  • @MyAnhLuong

    @MyAnhLuong

    4 жыл бұрын

    Those videos will be coming soon!

  • @YolandaPena-mr8kv
    @YolandaPena-mr8kv2 ай бұрын

    Thank you so much, you are so concrete about the information you give to us. I'm doing a procces to apply to a case manger vacancy, so your video was very usefull!!

  • @lilibethfebbehortizano2883
    @lilibethfebbehortizano2883 Жыл бұрын

    Thank you for your tips! On point! 🌋

  • @Not2Be0utDone
    @Not2Be0utDone10 ай бұрын

    Please consider continuing your vlog series, as a new CM I need all the pointers I can get

  • @WaffleAssasinX3
    @WaffleAssasinX32 жыл бұрын

    Great advice, thank you so much!

  • @ginab.4605
    @ginab.46053 жыл бұрын

    Hi. I received my Master’s in Human Services and will be starting my new CM job Monday. Thanks for the tips. I’m a little nervous but I know that will go away over time. Thanks again!

  • @rod3546

    @rod3546

    3 жыл бұрын

    How is it going so far ?

  • @ginab.4605

    @ginab.4605

    3 жыл бұрын

    @@rod3546 Hi. I’ve been here about one month and it’s going great! I still have a lot to learn. Lots of paperwork. Lol. Thanks for asking🙂

  • @arianapol10
    @arianapol103 жыл бұрын

    When agencies give over 180 cases to CMs it's very hard to keep in contact with my clients.

  • @martinmuller5531

    @martinmuller5531

    3 жыл бұрын

    Im struggling to keep up with 80 clients…

  • @shakitashontajones

    @shakitashontajones

    2 жыл бұрын

    I have a 103 and they want me to rush them through and dropped them on the 8th day. I think I may be giving to much grace cause one client I worked with 2 weeks and a whole day to get her to give me all her documents.

  • @urthamckenzie4176

    @urthamckenzie4176

    Жыл бұрын

    Truth💯

  • @user-om2tl1pe8j

    @user-om2tl1pe8j

    2 ай бұрын

    How do you find clients

  • @lhill93

    @lhill93

    2 ай бұрын

    That’s what I was thinking. She is judging people for not consistently keeping touch, and my first thought was she must not have many clients. She has good advice but she needs to consider her audience and give a disclaimer like this is my advice from the perspective of someone that has 50 clients Or something similar.

  • @nshoots141
    @nshoots1413 жыл бұрын

    Really great tips! Thank you so much💕

  • @MyAnhLuong

    @MyAnhLuong

    3 жыл бұрын

    Thank you so much! Please don't hesitate to message me if you have any questions. I'm so sorry for the late response.

  • @whatever-ps2lg
    @whatever-ps2lg3 жыл бұрын

    Can you do a video on what you mean by billing and how that process works/how to suceed.

  • @Westend518
    @Westend5182 жыл бұрын

    This was very helpful thank you so much

  • @maritzadominguez2071
    @maritzadominguez2071 Жыл бұрын

    Great support!!

  • @daniellalucas7166
    @daniellalucas71668 ай бұрын

    MyAnh Loung😍 Thank you 🙏 for all your info. You’re an amazing 🤩 Girl💪 But I feel so confused 🫤 and nervous 😬 because I read all this comments and I already feel depressed😢 I would have an interview this coming week as a Case manager in nyc 🗽 Hope everything works out 💪 ❤

  • @dtv6774
    @dtv677411 ай бұрын

    Pretty straight forward honest lessons

  • @lachele7099
    @lachele709911 ай бұрын

    Thank you for this video, very informative. I am new at doing this job. I would be interested on a video creating a care plan with clts. That includes global needs so that medi-cal billing reimbursement can happen. A billing video would also be helpful.

  • @kasinkelly
    @kasinkelly11 ай бұрын

    Did you ever make the video showing how you organize your resources?

  • @priyankadhamija2439
    @priyankadhamija2439 Жыл бұрын

    Hi, Any video For new case managers who don't carry the relevant experience but wants to jump in this field ?

  • @user-ou6fu1zf4d
    @user-ou6fu1zf4d4 ай бұрын

    Thank you so much I have befitted a lot from this video, I would Like to become a good manager and I will need to be mentored well through your videos

  • @inculcatetobemaudlin2943
    @inculcatetobemaudlin2943 Жыл бұрын

    You are a very good case manager

  • @user-tb9rm2do3u
    @user-tb9rm2do3u5 ай бұрын

    Great inf😊😊😊

  • @savesoulsnotgold7867
    @savesoulsnotgold78673 жыл бұрын

    What do a case management assistant do

  • @jaysonquidep23
    @jaysonquidep23 Жыл бұрын

    Hi, I'm 4rth year college now from City of Malabon University. My course is BS Social Work. Can i ask about your proffession? How do you handle a client to interview in on the job training?

  • @saiprashanth666
    @saiprashanth6662 жыл бұрын

    I was recently promoted as leaves case manager🙂but I'm facing issues with the commonly used pharses and also want to see enough demo examples.....can u please suggest a book or videos ...where I can check demo cases

  • @nargisafzali3579
    @nargisafzali35792 жыл бұрын

    recently promoted as case manager🙂but I'm facing issues with the commonly usedphrasess and also want to see enough demo examples.....can u please suggest a book or videos

  • @saeeraa.3629

    @saeeraa.3629

    Жыл бұрын

    Hi Nargis, how’s it going as case manager. I’m about to start as a case manager. I’m about to start this week.

  • @joshuaweidemann1186
    @joshuaweidemann118616 сағат бұрын

    Do you take your shoes off when you go visit?Your clients in their home

  • @malikrah1
    @malikrah14 ай бұрын

    Thank you beautiful lady.

  • @shraddhapatil8181
    @shraddhapatil81812 жыл бұрын

    Hi! I am from India. May i know, are you from different country or you are a native American. Currently, I am taking classes for paralegal studies and my future goal is to become case manager. I fear about my accent. Did you finished your paralgal degree or certificate. I need your guidance please help me. Is this career good enough to invest money?

  • @taylor.tamajina
    @taylor.tamajina2 жыл бұрын

    Hello I’m currently in school to receive my degree in Human Services and I would like to know are there any tips on being a good case manager

  • @letsgetdowntobusiness-

    @letsgetdowntobusiness-

    2 жыл бұрын

    What I have learned is let them know from the beginning that your here to help them and no to be their friend.

  • @resfencali7425

    @resfencali7425

    Жыл бұрын

    Learn boundaries, self care, be organized, learn strategies to coach on medication mgmt, sleep hygiene, stress mgmt, basic nutrition, etc.

  • @victorechevarria4169
    @victorechevarria41696 күн бұрын

    How can I email You ?

  • @chrisdenny2721
    @chrisdenny27213 жыл бұрын

    Be starting new position ( Domestic Violence Case Mgr.

  • @MyAnhLuong

    @MyAnhLuong

    3 жыл бұрын

    Congratulations on the new position! Wishing you the best of luck.

  • @jajjajajaja_1

    @jajjajajaja_1

    2 ай бұрын

    First tip is “Self Care”is must for FDV practitioners.

  • @leobonek3204
    @leobonek3204 Жыл бұрын

    I wonder what exactly is case managermeant what exactly is case management what exactly do you do... I was thinking about going to school studying for the certificate program but I don't know exactly what it is... I've looked online and it just doesn't give any detail I don't know how to get answers 😬😮 this video does not give answers it's for people that have already been doing it a while 🤔

  • @cassandraprice8622
    @cassandraprice8622 Жыл бұрын

    I feel off. I feel unmotivated and underpaid… I do so much for my clients

  • @jeanettegood3676

    @jeanettegood3676

    Жыл бұрын

    Sometimes, this feels like it's a thankless job, but I promise - you will continue to make a difference to someone if you just keep going ❤ Your work matters. Even if you don't see it in dolla dolla bills! 💰💸

  • @chrisdenny2721
    @chrisdenny27213 жыл бұрын

    Walking & Native American bead work, while listening 🎶

  • @MyAnhLuong

    @MyAnhLuong

    3 жыл бұрын

    Awwwww yaay! Thank you!

  • @lhill93
    @lhill932 ай бұрын

    I can’t the video on your resources l. Can you pin it somewhere

  • @claudettebradley6782
    @claudettebradley67822 жыл бұрын

    CM is a burnout job. You're overworked and underpaid. I hate it!

  • @SarihnD
    @SarihnD6 ай бұрын

    This was great thank you

  • @clp480
    @clp4802 жыл бұрын

    I feel like I was set up for failure at my organization. I was new with no experience in the program & CM- within the 1st 6 months 4 people quit because of pressure from leadership and the county. There’s no support for CM’s. I still feel overwhelmed and like idk what I’m doing 🥲

  • @urthamckenzie4176

    @urthamckenzie4176

    Жыл бұрын

    Wow! I'm struggling too....

  • @ChanelBrooke1994

    @ChanelBrooke1994

    Жыл бұрын

    How is it going now. I am in my 4th week of being a cm

  • @artrea849

    @artrea849

    9 ай бұрын

    @@ChanelBrooke1994 how’s it going for u? im about to start my first day tomorrow