Superb thanks

Side question, not related to this. If I have a Hikvision door camera and I access it with my phone I can record the activity next to the door camera. However even if the 2 way mic is on it doesn't record the sound only the video! Do you know if this is the case that only video is recorded? Shouldn't it also record sound?

Thanks for a very informative video. How can I add the door bellunit camera to an Hikvision nvr on the same Lan network? I will save one camera position from the doorway.

@ViskouGroup

Жыл бұрын

Hi Sam, You can add the bell unit camera (I assume it's a Hikvision device) into NVR through its IP address.

Brilliant! works great! thank you! Is there any way I can leave my selected HikVision camera stream on all the time as a default in the KH6320? I would value this capability to just have it on all the time so I can keep an eye on it. I comes on great, but always disappears after about 30 seconds or so - the screen turns off/sleeps

@ViskouGroup

Жыл бұрын

Hello Cristina, Nope, you can't for this. If you want to view it for an extended period, we would suggest that you add it into an NVR.

@AndrejArdan

4 ай бұрын

Just a question, if I add IP address of NVR where all my camera is connected, its possible to have live view on all connected cameras ? like I would have tablet with IMS installed on it? Thanks for answer 🙂@@ViskouGroup

@ravenkeepergundogs8921

3 ай бұрын

@@ViskouGroupcan you add the NVE to see all the cameras

Hello. Thank you for useful instruction. I have added 6 iP cameras. Only 5 of them work fine, the last one, dome type, is not working. All 6 cameras work fine on NVR. What can be solution? Thank you in advance.

@ViskouGroup

Жыл бұрын

Hi Mamuka, You can try resetting your cameras repeating the process again. Follow the same set up manner as you did before when setting up the first 5 cameras previously.

Hi thanks for the tutorial, I managed to add IP cameras and also set custom ringtones. However, after a week, the IP cameras config disappeared including the ringones (but the one which is currently set remains there, but the list displays just the 3 default ones). Now I cannot configure the cameras again - nothing happens after I finish adding them. When I try to import ringtones it gives me error in iVMS app. It is like it switched to read only mode and I cannot change anything. I have the latest firmware V2.2.12_230408. Do you have a clue what to do in this state?

@Dano456123

11 ай бұрын

I have same problem, have you managed somehow to fix it?

@drapelad

11 ай бұрын

​@@Dano456123 No, I believe this will be a firmware problem.

Hi! After adding an external IP camera, is there a way to put a "button" on the main screen to show the added camera video, instead of having to go to menus and submenus just to view the external camera? It would be a great feature.

@ViskouGroup

5 ай бұрын

Hi @FedererGuga This model does not support such feature, another new model, DS-KH6110-WE1 does support this function.

Thank you sir. But can you show me your connecting procedure. POE switch ?

@ViskouGroup

Жыл бұрын

Hi Erbold, To connect the PoE Switch, just plug the lan cable to the PoE Switch. Hope that answers your question.

Hi ,Some cameras work and others give error 10902. I haven`t found the reason. even with a stream 2 of 640x380.

@moldo1988

5 ай бұрын

I HAVE THE SAME SITUATION

I have the KH6320-WTE1, a main door station and an ip camera. I would like to show the ip camera live view when one of the 8 alarm input becames active, like the main door do when somebody push the pushbutton on it. Is there a way to do this? Thank you.

@ViskouGroup

Жыл бұрын

Hi, There is no way to do it on the KH6320 indoor station. But you can do it using software like IVMS4200 or Hik-central Professional.

I own two these indoor units. Too bad that there is no option of changing background or theme. Text (Call, Message, Live View, Settings) is barely visible. White on white, come on.

@ViskouGroup

Жыл бұрын

Hi, Too bad to hear it. We'll try to feedback to Hikvision R&D. Thanks!

Thanks for the reply, Connected magneting reed switch between terminal AIN1 and GRD showing 5v in open condition in vdp kv6113, where to configure alarm, whether alarm will display in Monitor Kh6320 or in Hikiconnect phone. Even if I short the terminal no Aram generated. There is a door sensor alarm provision on DS-KH6320-WTE1 display station and it works and giving alarm. But usually door contact wiring is near to door and vedio phone, again multiple sub outdoor station requires door contact to be connected to phone station as only one door contact alarm can be configured in display. Kindly help

@ViskouGroup

5 ай бұрын

Hi @mathewspurackal7748 DS-KIS603-P cannot perform open door timeout as there is no alarm output.

Hi, it's possible to add a reolink camera via IP too?

@ViskouGroup

Жыл бұрын

Hi Marco, This feature is only applicable for Hikvision Cameras only.

Hi, thank you for useful info. It is possible to have 2 DS-KH6320-WTE1 running at same time to control 1 hikvision doorbell with camera? so two different locations can access same videodoorbell.

@cristinaalbaochoa1142

Жыл бұрын

I have this configuration but it doesnt work very well. Only one screen "rings" when someone is at the door. The other I need to wake and enter the stream to enable to answer or open-door buttons

getting a time out, the cam is Hikvision dome w 20x optical port is 554 (rtsp) any idea? IP is pingable all works from nw perspective. Edit: For some reason I only experience this on the panels connecting via wifi, although wifi and wired are not separated.

@ViskouGroup

Жыл бұрын

Hi CH, Please try using a LAN cable to troubleshoot as the wifi signal might affect the camera's time out.

Para una distancia de 80 mts o 100 mts que aconsejas Gracias por la información

@ViskouGroup

9 ай бұрын

Hi @JaimeRamirez-zr3oh Within 100m will not be the issue.

Is it possible to add ONVIF sources ie non HikVision cameras for viewing?

@ViskouGroup

Жыл бұрын

Hi Iain, Nope, only Hikvision Cameras

Need your help sir. Can I add a third party ip camera to the live view. I have a desker cam but I cant make it work? Please help. Thank you

@ViskouGroup

Жыл бұрын

Hi, Nope, it only supports Hikvision Cameras.

trying as yoy said but i dont get any camera in live view,i try to add them through iVMS but i get "hcnetsdk.dll[18] abnormal channel status error".Any ideas?

@ViskouGroup

2 жыл бұрын

Hi, Please check the ip address of the CCTV and your workstation in order to get the live view.

@ntuweleniluvhengo731

Жыл бұрын

Having the same problem. Did you find a solution for it ?

@mathewspurackal7748

5 ай бұрын

Select port 544 and challel 1 for all other Ip cameras in monitor KH6320and try please, I have similar problem , got resolved. Off course IP and password all should be correct

Hello, is possible to add nvr here? When I add nvr ip, port 554 , name pasword and for example channel 1, I get messae on kh6320 "Live view failed. Encoding type is not supported". I tried change resolution to 720p, to H.264 but same result. My cameras are behing nvr, out of production network so I cannot access them directly.

@ViskouGroup

Жыл бұрын

Hi Tomas, Regarding your question, our technician has advised that you cannot add a DVR/NVR to the KH6320.

Hi. On this. I added a DS-2CV2046G0-IDW to the indoor station as you showed here and it works fine. I then added a DS-2CV2026G0-IDW as the second cam on my indoor station as you showed here and it works fine. I then added a third camera DS-2CV2026G0-IDW but this one i am unable to get to view. I get error: "Starting live view failed. Error code: 10706" Any advice? I am sure I did everything the same on all 3 cams.

@ViskouGroup

11 күн бұрын

Hi @gerhardprinsloo2981 Can screenshot or take a video?

How to add unlock button on camra same outdoor doorbell camera

@ViskouGroup

2 жыл бұрын

Hi Sir, Could you Describe more details for the feature that you want know , we will try our best to explain for you. :D

In vdp kv6113 after connecting door sensor, where do we get the door staus and where do we configure the same.

@ViskouGroup

5 ай бұрын

Hi @mathewspurackal7748 Can configure at Web portal & iVMS4200

@mathewspurackal7748

5 ай бұрын

@@ViskouGroup Thanks for the reply, I will try that and confirm.

very nice video. please tell how to reset admin password and email id attached with it

@ViskouGroup

Ай бұрын

Hi @drharshgoyalimplant. For reset hikvision device, you might need to contact your supplier to get help.

Hi - i do not see a “+” sign in the top right hand corner for adding a device. Why would this be?

@mathewspurackal7748

5 ай бұрын

It's very much faded and in dull white colour, you may to carefully watch to locate it

Hola, se puede integrar con un dvr analogo????

@ViskouGroup

Жыл бұрын

Hello, Can you rephrase the question in English?

Hi, i'm adding a 4MP hik camera to DS - KH6320 WTE1 but it gives me an error of encoding type is not supported. I have downgraded my video encoding to H.264 on both the nvr and on the camera's web portal but i keep getting the same error. Any idea with this ?

@ViskouGroup

7 ай бұрын

Hi @nickogola8672 try to update latest firmware for the camera.

I have added the camera but I just get a black screen on both the video intercom and the ip camera. Any idea how to fix it ? I can see them if I use the app but not on the screen.

@ViskouGroup

Жыл бұрын

Hi Jaybe, Would like to check how is your IP camera connected? Need to know your connection method before we can advise further.

@jaybem5

Жыл бұрын

@@ViskouGroup Hi it’s connected through a Poe switch to a Hikvision Nvr. The screen on the intercom has been black the last few weeks even before I installed the ip camera. Not sure if something is faulty or not. It was working fine up to then. If someone rings the intercom I can’t see who it is now. I can view the cameras through Hik-Connect though.

@ViskouGroup

Жыл бұрын

Hi Jaybe, There might be some configuration issues with your device, it's better if you can contact your supplier or Technical support to help assist you with troubleshooting.

How to connect door contact to DS-KV6113-WPE1(C) for alarm and where do we get alarm?

@ViskouGroup

5 ай бұрын

Hi @mathewspurackal7748 you can refer on this photo ya. Link : drive.google.com/drive/folders/1YpjcUPTJ_pegIg4vgSflqwSURnLrpRGV

@mathewspurackal7748

5 ай бұрын

0:05 I have connected door contact sensor at the terminals, where we get alarm, where to cponfigure? In kv6113 relay Input 1 is selcted for door events. Output 1 is selected for door electric lock. But no alarm appears any were. I need to know the status of door is open or closed. Kindly help.

Will any ip camera work? Or only hikvision?

@ViskouGroup

6 ай бұрын

Hi @elryblo IP camera that support with ONVIF protocol also able to add into indoor station.

Hi ... any chance o fix my issues .. I have message Live view is not succesfull. Resolution is not supported. Even though I see a short video like one second and after that there is blaxk screen...... is there chance to fix it? I have DS-HK6350 and DS-2DC2142 kamera ...

@ViskouGroup

6 ай бұрын

Hi @NutriTEMP Possible to ask client check indoor station firmware version. And try to upgrade to latest.

@NutriTEMP

6 ай бұрын

Hi @@ViskouGroup so I have checked that and there is no other newer version of that firmware available ... any other possible ways? 😕

hello after adding my NVR to my kh-6230-wt1 i am getting an error code 10706. what should be the problem? they are also in same network with different ip adrresses

@ViskouGroup

3 ай бұрын

Hi @ksepet Can try ask your supplier for firmware file and upgrade.

@ksepet

3 ай бұрын

@@ViskouGroup i will try to upgrade both main unit and panel

how do you recover or change the configuration password?

@ViskouGroup

Жыл бұрын

Hi Roberto, In that case, you would have to contact your supplier to reset the device via xml file.

works on the DS-KH6320-WTE1 but doesn't work on the DS-KH9510-WET1

@ViskouGroup

Жыл бұрын

Hi, It should be able to work on the 9510 too, please try again.

Sir Port no which one put

@ViskouGroup

2 жыл бұрын

Hi, Can I check which port you're referring to? Need to know which port so we can assist you.

مليون اعلان

Why is the live view limited to only 30 seconds?!?!

@ViskouGroup

Жыл бұрын

Hi, The duration can be set, please check the settings for "Duration"

@YehoshuaD

Жыл бұрын

@@ViskouGroup Thanks, I found it! But for some reason it's limited to 60 seconds...I can't figure out why they would limit to the time at all.....

I have tried to add as you show, but it gives error "Authentication failed" when I try to view the camera on the terminal. I have triple checked and I have username (admin) and password entered correctly. I just want to make sure, the user and password you enter are the same you use to log into the camera on WebUI or to add the camera to iVMS?

@ViskouGroup

2 жыл бұрын

Hi sKaaP, The password is the camera activation password. Please make sure that your indoor station and your camera is within same area network.

Ногти - не приятно смотреть

@ViskouGroup

Жыл бұрын

Hello, can you phase your question in English, so we may assist you?