Try getting a refund of your tickets and you will see the quality of their administrative customer service. Non existent and hopeless.

@theRealJohnnyG.

6 ай бұрын

Sucks😕

@CLXH

2 ай бұрын

I am a Malaysian, and I attest to that. It's a shame. Avoid at all cost.

@anoyakashi8775

29 күн бұрын

fxxked up airasia called the sercurity guargs when complained about my damaged bag. DON'T DO YOUR BUSINESS IN EUROPE, WE DON'T WANT CORRUPT COMPANY!!!. VOTE AIRASIA OUT!!!

It used to be good in the 90s but now it seems they can't catch up with 2023

@anoyakashi8775

29 күн бұрын

fxxked up airasia called the sercurity guargs when complained about my damaged bag. DON'T DO YOUR BUSINESS IN EUROPE, WE DON'T WANT CORRUPT COMPANY!!!. VOTE AIRASIA OUT!!! GO TO KOREA, SELL YOUR TICKETS IN KOREA!

I would like to give a positive feedback to AirAsia but not till today...that I have been experiencing their domestic flight reschedule for 4 times! This was rediculous, I have to separate with my other family members and friends whose under different booking number, and have to look after my elderly mother and 2 children all by myself. Well lesson learnt, do NOT book Airasia flight separately ESPECIALLY when going with a group.

@theRealJohnnyG.

6 ай бұрын

Thank you for sharing! That must have been very frustrating for you and your family. Unfortunately stotries like this don't seem to be an exception...

@siewlantan2953

6 ай бұрын

Indeed, presume I am not the first case or the last one. Hopefully they can improve their punctuality in future instead of concern only about optimizing the flight and profit. Pity to the ground staff that have to explain all these last minute arrangements to frustrating passengers. And hope they can be more manner and friendly when handling them....

@theRealJohnnyG.

6 ай бұрын

@@siewlantan2953 Absolutely

@anoyakashi8775

29 күн бұрын

fxxked up airasia called the sercurity guargs when complained about my damaged bag. DON'T DO YOUR BUSINESS IN EUROPE, WE DON'T WANT CORRUPT COMPANY!!!. VOTE AIRASIA OUT!!! GO TO KOREA, SELL YOUR TICKETS IN KOREA!

Thai Air Asia Is Another Airlines I Has Not Flown With.Great Trip Report

@theRealJohnnyG.

Жыл бұрын

Thank you😊

Tried Air Asia twice : both times the flight were cancelled - both times I did not succeed getting the refund as their promise: never ever us that scam again

@anoyakashi8775

29 күн бұрын

fxxked up airasia called the sercurity guargs when complained about my damaged bag. DON'T DO YOUR BUSINESS IN EUROPE, WE DON'T WANT CORRUPT COMPANY!!!. VOTE AIRASIA OUT!!! GO TO KOREA, SELL YOUR TICKETS IN KOREA!

Can you say how strict they are with the size of carry bags? If my bag is slightly over the dimensions limit, will they make me check it?

@theRealJohnnyG.

2 ай бұрын

Depends, but less strict than in Europe imo

Thanks for review

@theRealJohnnyG.

Жыл бұрын

You're welcome!😊

Thanks for the informative video. Has anyone had issues with airasia Tokyo to Bangkok?

@theRealJohnnyG.

9 ай бұрын

Glad you liked it!❤️ I have never tried them on a route from Japan

@anoyakashi8775

29 күн бұрын

fxxked up airasia called the sercurity guargs when complained about my damaged bag. DON'T DO YOUR BUSINESS IN EUROPE, WE DON'T WANT CORRUPT COMPANY!!!. VOTE AIRASIA OUT!!! GO TO KOREA, SELL YOUR TICKETS IN KOREA!

The only problem I've had with AirAsia was them insisting I had to have a ongoing flight when checking in on a flight from Haneda to Penang. So I bought an ongoing flight to Singapore (the cheapest option) which can and was renewed several times. Should have bought a flight to Ho Chi Minh City which I could have used on a visa run. Returning from HCM to Penang nobody mentioned the need for an ongoing flight. Face it, who buys a return flight these days? Jack, the retired Japan Alps Brit

@theRealJohnnyG.

8 ай бұрын

Thank you for your comment, Jack! I had the same issue once on a flight to Cambodia.. I always buy a return flight out of fear now😂

I fly on AirAsia Malaysia frequently and have rarely had any problems with them. Flights almost always on time and often arriving ahead of schedule. Cabin crews have always been very professional and pleasant. If there is an area for improvement it would be check-in which can take quite a while sometimes.

@theRealJohnnyG.

9 ай бұрын

Happy to hear that you had good experiences!😊

@anoyakashi8775

29 күн бұрын

fxxked up airasia called the sercurity guargs when complained about my damaged bag. DON'T DO YOUR BUSINESS IN EUROPE, WE DON'T WANT CORRUPT COMPANY!!!. VOTE AIRASIA OUT!!! GO TO KOREA, SELL YOUR TICKETS IN KOREA!

@IamfishyAviationhttp

28 күн бұрын

I same

I‘ll be flying with AirAsia from Indonesia to Australia in a couple days. Your video gave me a really good insight..and what to expect. Wish me luck ! 😝

@theRealJohnnyG.

8 ай бұрын

I'm glad my video was able to help. 😊 Good luck and enjoy your time down under!🦘🇦🇺

@SilentCyborg11

6 ай бұрын

How was it ?

@fahadurk

5 ай бұрын

I think he did not survive. Lol@@SilentCyborg11

@anoyakashi8775

29 күн бұрын

DONT FLY WITH THEM

@anoyakashi8775

29 күн бұрын

THE BOSS MARRIED SOMEONE YOUNG. PEDO?

*😎🇮🇳✈️Bad experience I had was in 2019. Booked return ticket from Jakarta to Kochi via KL. Connecting AirAsia flight to Kochi departed from KL without picking up the passengers even though we landed at right time. I have approached the AirAsia staff and 4 hours later put me on the next flight to Kochi. 😞*

@theRealJohnnyG.

3 ай бұрын

really?😬

I think it’s different, Malaysia and Thailand it’s like not the same. But personally it’s my favourite plane! ❤

@theRealJohnnyG.

Жыл бұрын

Happy to hear :) I will fly Airasia again for sure.

@anoyakashi8775

29 күн бұрын

Thailand is worst. NO SPEAK ENGLISH. PRETENDING ALL THE TIME.

I booked two flights with airasia this year both cancelled. No response from the airline. The online support "Bo" is a joke that will send you round in circles. I would just like to speak to a human. In short I then booked with firefly and Malaysia Airlines with no problems.

@theRealJohnnyG.

9 ай бұрын

Yup I have also had some conversations with Bo in the meantime 🤣😅 I know what you're talking about. I hope you'll get a refund! Flights that are canceled at the last minute are among the most frustrating travel experiences.

@hurleywilson7246

6 ай бұрын

Agreed

@schinkeaisim8389

6 ай бұрын

Airasia sucks! I have very bad experiences with the airline….

@lorknee5669

4 ай бұрын

I have the same issue. They cancelled my flight and gave me choices to refund or credit to my account it was a joke both choices did not allow me to do so🥴 Goodbye money!

@chngjoytv1233

2 ай бұрын

air asia bweset..nagbook ako ng 7:50am..lumipad cla 3am pagdating ko dun wala ng eroplano sasakyan ko andun nas manila...bugo..walang any advisory na nagchange ng oras attttaaaaayyyyy.

I had to pay $500 for extra baggage even tho I paid it online beforehand. I showed them receipt and asked them to refund and they said refund process is completed. It happened in 2018 and I still didn't get my money back. Worst airline ever and I will never use it again.

@theRealJohnnyG.

5 ай бұрын

$500 for extra baggage🤯🤯🤯

@IamfishyAviationhttp

28 күн бұрын

You're expecting a refund?!

@IamfishyAviationhttp

28 күн бұрын

You're expecting a refund?!

@IamfishyAviationhttp

28 күн бұрын

It's a low cost airline!

I have had my flight booked 2 months in advance cancelled 2 days after I purchased my ticket. What airlines cancels your flight 2 months before the departure date ?? Looks like the flight i booked might not even exist, and it's a unscrupulous scheme for Airasia to get your money, and then partially refund you in credits to for you to then again book a more expensive flight. No cash refund, only credits and worse no full credits, and credits can only be used for flights in limited sectors.

@theRealJohnnyG.

2 ай бұрын

That sounds awful... Their customer support isn't that helpful either😅

@CLXH

2 ай бұрын

@theRealJohnnyG. awful customer service is by design to discourage 90% of customers from pursuing their claims.

I have my flight from hanio to Bangkok next month with paid 20 kg luggage..now im scared after reading all the comments...if i have to left my booked luggage my vacation will be a hell..

@theRealJohnnyG.

4 ай бұрын

I always put an Airtag in my bags for that reason. The airlines may not like it but at least I can locate my luggage...

@anoyakashi8775

29 күн бұрын

fxxked up airasia called the sercurity guargs when complained about my damaged bag. DON'T DO YOUR BUSINESS IN EUROPE, WE DON'T WANT CORRUPT COMPANY!!!. VOTE AIRASIA OUT!!! GO TO KOREA, SELL YOUR TICKETS IN KOREA!

@stuffthatijustsay5523

7 күн бұрын

How did it go?

Pleasss Take Note My Daughter Puteri Atikah "SAD" Story Happen On 8th July'23 Morning that Our Flight to Bangkok Sawadykah🙃

@theRealJohnnyG.

3 ай бұрын

🙄

@bibiwinabwahab

3 ай бұрын

@@theRealJohnnyG. "TAK" Dapat Pun Claim Duit Luggage Kami Eventhough dah Nine Months Ago Pass by So Fast yer Yb☹

@bibiwinabwahab

3 ай бұрын

@@theRealJohnnyG. Yehlekkk🙃

Me too, terrible experience! They cancelled at the last minute and the counter staff at the airport promised you that refund is ok. But after , you will see the nightmare, talking to Bo…… never get the result …. Will never take Airasia !

@theRealJohnnyG.

2 ай бұрын

Bo is a joke😵

Wow... Announcements in 4 languages 😅 I've not flown AirAsia in a long time, I try to avoid them where possible due to previous unpleasant experiences

@theRealJohnnyG.

Жыл бұрын

Oh really? What kind of bad experience did you have?

@JellGExplorer

Жыл бұрын

@@theRealJohnnyG. mainly rescheduled and retimed flights.. They are infamous for that 😔

@theRealJohnnyG.

Жыл бұрын

@@JellGExplorer Yes, that's nasty🫤 Fortunately I have never experienced that with Air Asia so far

@JellGExplorer

6 ай бұрын

​@@jessejames5165that's a horrible business model.. I try to fly Malaysia Airlines as much as possible😊 never enjoyed the AirAsia experience

They keep popping up 🙃 does anyone have an airline recommendation for Bali to Maldives. ?

@theRealJohnnyG.

2 ай бұрын

I'd recommend Singapore Airlines

AIRASIA TRIED TO LEAVE ME SAYING THEY OVERSOLD THE FLIGHT THIS PAST TUESDAY IN PPS

@theRealJohnnyG.

3 ай бұрын

🤔

I will be taking this soon. Did you need to show vaccine papers? How were seats? Comfortable or NAH....lol. Food on plane?

@theRealJohnnyG.

4 ай бұрын

No need to show vaccine papers (except for yellow feever if you have just been to a high risk country). Seats were ok but the legroom is very narrow. Food is decent but not free, you can pre order or purchase on board.

@Ateyaaa

4 ай бұрын

WHATTTTTT! Its not? ON our flight it told us to pre order but it didn't charge us extra....@@theRealJohnnyG.

Worst airline,worst air crew,worst ground staffs.Took few times none of the experience is decent.

It is really funny. People are paying low costs, but expect to be treated like they are flying private jets. People are stupid.

NEVER FLY AIRASIA YOU BUY A TICKET AND YOU STILL DON'T FLY 😅💸💸💸

@theRealJohnnyG.

3 ай бұрын

☹️

Flown Thai and Malaysian Air Asia and both good, Indonesia Air Asia has the bad reputation along with most other Indonesian carriers

@theRealJohnnyG.

Жыл бұрын

Yes, Indonesian carriers may not have the best reputation😅

@riyanadipoetra6743

Жыл бұрын

​@@theRealJohnnyG. do you ever try to fly with Garuda Indonesia or Citilink?

@theRealJohnnyG.

Жыл бұрын

@@riyanadipoetra6743 Not yet, but I plan to! I have never been to Indonesia, but when I'm there I definitely want to try them🇮🇩

@riyanadipoetra6743

Жыл бұрын

@@theRealJohnnyG. Some time you have to visit Indonesia, I think Bali or Lombok is suitable for first time to Indonesia for foreigner. Garuda Indonesia have several routes within Bali and South East Asia like Singapore or Kuala Lumpur, and then try to fly with Citilink domestically (because nowadays Citilink focusing on the domestic market). Citilink is a low cost carrier by Garuda Indonesia, and after a transformation plan within a decade, both of them have a good reputation about safety and services aspect in Indonesia aviation. So don't worry about this two airlines. (PS: Garuda is the most expensive ticket price in Indonesia). Or if you want to feel another experience, you can try Lion Air, they famous enough for Indonesian peoples because they quite often delayed behind schedule 😄 But Lion Air offer a good ticket price, and they have many choice of flight schedule and flight connectivity thanks to they are a biggest airlines group company in Indonesia (Lion Air, Batik Air, Wings Air, Super Air Jet), including Batik Air Malaysia (named Malindo before), and Thai Lion are under this big Lion Group Company.

@elizabethrosenielsen2953

Жыл бұрын

Im looking at flying to Bangkok from nz and i see Air Asia are $500 cheaper than Qantas, and am wondering if the savings are worth it

No issue travelling single 2@13 by air asia

@theRealJohnnyG.

Жыл бұрын

great😊👍

Greatest Malaysia red plane: AirAsia

@theRealJohnnyG.

Жыл бұрын

Is there another red plane in Malaysia?🤔

@GaryHome

Жыл бұрын

@@theRealJohnnyG. Malaysia red plane answer is AirAsia lah

@anoyakashi8775

29 күн бұрын

@@GaryHome fxxked up airasia called the sercurity guargs when complained about my damaged bag. DON'T DO YOUR BUSINESS IN EUROPE, WE DON'T WANT CORRUPT COMPANY!!!. VOTE AIRASIA OUT!!! GO TO KOREA, SELL YOUR TICKETS IN KOREA!

I had to cancel my Air Asia flight to Thailand about two months ago due to sudden flight schedule changes. However, I still haven't received a refund. Every time I contact them, they only say they are reviewing it without taking any further action. I even asked them to connect me with their headquarters to expedite the process, but they ignored my request and continue to delay the refund. I'm uncertain if they genuinely intend to refund me for something that happened due to their unexpected schedule changes, which is NOT my fault at all.

@theRealJohnnyG.

8 ай бұрын

That must me extremely frustrating. I hate it when customer service just acts as if it is the customers fault or even ignore them... I hope you will get your money back bro!

@r.a.h.175

7 ай бұрын

They never refund for whatever legitimate or sensible reason you have for canceling your bookings. Deafening silence on their part. No acknowledgment no nothing. How do they run the airline? Nobody knows.

🎉🎉

@theRealJohnnyG.

11 ай бұрын

💯

I was malaysia chinese but airasia is my favourite plane,

@theRealJohnnyG.

Жыл бұрын

Okay ;)

They took usd 99 from my card Never got a ticket or refund Scam company

So what happened to them? Because 10-15 years ago i used to love flying with them. But now all i see are 1 star reviews and heaps of horror stories.

Horrible customer service when trying to get a refund I will never fly with them again

@theRealJohnnyG.

3 ай бұрын

Sorry for that experience😬

@anoyakashi8775

29 күн бұрын

fxxked up airasia called the sercurity guargs when complained about my damaged bag. DON'T DO YOUR BUSINESS IN EUROPE, WE DON'T WANT CORRUPT COMPANY!!!. VOTE AIRASIA OUT!!! GO TO KOREA, SELL YOUR TICKETS IN KOREA!

4:30 Passport Singapore kaap 😂😂

@theRealJohnnyG.

11 ай бұрын

Hahahah that's the Swiss passport😂 same same but different

@anoyakashi8775

29 күн бұрын

fxxked up airasia called the sercurity guargs when complained about my damaged bag. DON'T DO YOUR BUSINESS IN EUROPE, WE DON'T WANT CORRUPT COMPANY!!!. VOTE AIRASIA OUT!!! GO TO KOREA, SELL YOUR TICKETS IN KOREA!

I guess I have been lucky because I've flown on AirAsia multiple times and have never had a problem. Knock on wood.

So "SAD" Story happened On the 8th July'23 that My Daughter bought Twenty Kg, PAID RM Hundred/- but When got Problem at KLIA Terminal Two, The Particular AIR ASIA Staffs Was Very very Poor "PR" Never bother Our Problem. At last We got to leave Our Twenty Kg Luggage at KLIA Terminal Two Eventhough We PAID, We Will Never never Forget this "SAD" Story Happen On 8thJuly'23 Morning that Our Flight to Bangkok Sawadykah🙃

@theRealJohnnyG.

3 ай бұрын

😬

@bibiwinabwahab

3 ай бұрын

@@theRealJohnnyG. Yehlekkk☹

This is stupid. You can't base it on 1 flight. Try 10 flights from varying locations but I will save you the review. They are horrible. You can be waiting to board and they delay the flight 4 hours. Meanwhile on their website, they are still selling tickets for the non delayed flight. Unreal.

@theRealJohnnyG.

3 ай бұрын

😬

I think they are okaay

@theRealJohnnyG.

4 ай бұрын

sometimes may be good sometimes maybe shit hahahah

air Asia planes are the worst planes i personally experience

@theRealJohnnyG.

10 ай бұрын

Really? Why is that?

@AdamAdam-zg8jl

9 ай бұрын

I agree .me too

Airasia will sell you flatbed ticket and change you to premium seat. I am not sure if it’s the strategy to sell the ticket. Because once you paid then it’s very hard to get the money back. Airasia will offer you the travel vouchers or credit to the account. It’s very very hard to get cash refund

@schinkeaisim8389

6 ай бұрын

And also airasia will inform you last minute. Then you can only accept what they give you. Even the sucks attitude. Airasia will not feel sorry even they write “sincerely apologies “ in the email.😅

@theRealJohnnyG.

5 ай бұрын

Thank you for sharing with us. Hope you got your money back in the end after all.

Jhonny G what do you expect from a low cost airline.Premium service?Refund?stop yapping about airasia Try AirAsia Malaysia

Rude, untrained staff with village mentality

@theRealJohnnyG.

3 ай бұрын

village mentality?😂😅

🤬😡😡😡😡😡😡😡😡😡😡😡🤬😡😡🤬🤬😡🤬😡🤬😡😡🤬😡🤬😡😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬🤬😡🤬🤬🤬🤬🤬😡😡😡😡😡😡😡😡😡😡🤬🤬🤬🤬🤬

@theRealJohnnyG.

Жыл бұрын

?🤔

Service fees 30% SCAM SCAM SCAM

@theRealJohnnyG.

3 ай бұрын

30%

BOYCOTT AIR ASIA BOW NOW NOW

@theRealJohnnyG.

3 ай бұрын

bow