Hospitality sales people - crush your quota! steinhartassoc.com
650-854-4568
The best hotel sales training, courtesy of Steinhart and Associates. Hotel sales managers should not get tricked into negotiating one item at a time when dealing with their customers. This video explores that topic.
The Hospitality Sales Matrix concept was developed as part of the state-of-the-art training developed by Steve Steinhart, CHSE, CHME. He is the premier hospitality sales trainer in North America. Areas of specialty include hotels and resorts, restaurants, convention & visitors bureaus, and hospitals and medical centers. Over 42,000 students have attended the in-depth, highly-acclaimed and regarded paid training programs.
Steinhart & Associates addresses the critical areas of training, service, and leadership.
The training from Steinhart & Associates coaches precise sales techniques from entry-level to highly sophisticated. It is recognized for being able to appeal to both experienced sales personnel and rookies. These training programs are highly regarded for their ability to allow attendees to realize increased productivity the very first day they return to their offices.
Having assisted thousands of franchises, management companies, hotels, and resorts, it is clear that there is one dramatic, unequivocal, common denominator that exists amongst every single one that meets or exceeds their forecasts... an effective and productive sales effort. And Steinhart & Associates has conducted exhaustive research to isolate those hotel sales success factors.
Steve's training has received excellent feedback for the increased productivity he brings to audiences throughout the continent. Inexperienced sales managers will immediately be able to implement this material into their daily routines. For the more experienced sales managers, the material will act as reminders and reinforce the tools and techniques that have been identified as common denominators among truly successful hotel salespeople.
General Managers and support staff are also encouraged to receive this training. The tips that you see here assist in accelerating their understanding of the sales process, provide them with tools to monitor the sales effort and even see how they can be more productive and involved in sales.
Some of the areas of emphasis are:
• Identifying New Accounts
• Making Effective Presentations
• Selective Selling
• Small Association Negotiations
• How General Managers & Owners Can Be More Involved in the Sales Effort
• Negotiating and Closing Techniques
• The Dynamics of Target Markets
• Effective Hotel Sales Negotiating
• Marketing to Associations
• Accelerating The Rapport Building Process With Customers
• Effective Time Management
Further, to increase group and event sales and to assist the sales manager's activities as they pertain to maximizing revenue, other important topics include:
• Introduction
• Selling vs. Servicing vs. Administration Self Analysis
• Three pitfalls of event and restaurant sales
• Identifying new accounts
• Selling to new accounts
• Selling within existing accounts
• How to make winning presentations
• Accelerating the rapport building process with customers
• Identifying your strengths and weaknesses
In addition to training for hotels and resorts, these tips and techniques can be easily adapted and used by those in these inches as well:
• restaurants
• convention and visitors bureaus
• hospitals and medical centers
You can contact Steinhart & Associates at 650-854-4568 or email to steve@steinhartassoc.com.
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