The difference between a car dealership and a brothel, is that the brothel is honest enough to tell you up front you're going to get screwed and pay for it. Pardon the language.

@TheMechanicj

3 жыл бұрын

You mean that ur gonna pay for it now and later lol the gift that keeps on giving

@TOONMAN200

3 жыл бұрын

I liked your comment it's funny but true. I had trouble with a Nissan dealer, and I didn't buy from them, six months later this dealership went out of business. I guess I wasn't the only one that had problems with this dealership.

And they cry when people call them Stealerships.

My Dad was a mechanic and a furniture salesman for 40 years. I go with him when he buys a new car just for the pure entertainment of it. The car salesman never knew what hit him. When the salesman comes back from talking to the "Manager" My Dad says "let me run it by my Wife who's on several car sites on the internet right now". He would pick up his phone and pretend to call his wife ( my Mom) "She says there is a better deal down the street" but she wasn't really on the phone at all. lol

@monkeywkeys3916

3 жыл бұрын

If you have a good selling item and a basic understanding of Margins for that industry. Nothing else matters. People who want something for free need to visit the church of their choosing. Assuming all salesperson are ripping people is hardly the case. Most corp dealships dont care because they sit in the office and make the sales dog do the work. People Just need to find a decent salesperson that's been around and wants everyone to be happy. One way You can identify them by how much they say yes to a reasonable request. But unfortunately most car dealships have massive turnover. And the new guy doesn't know what's exactly right, so he eats what management feeds him.

@TheWhisperTexan

3 жыл бұрын

@@monkeywkeys3916 Dude you're preaching to the choir my Dad is an honorable man and he was in sales his whole life. Car salesman do have a bad rep though and no matter what Church you go to there ain't nothing wrong with getting you best deal. I know you also try to get your best deal too.

I loved to watch my Dad negotiate for vehicles. He was looking at a new car for my Step-Mom. It had a moon roof. He told them he didn't need it and that they could keep the moon roof, they wound up taking the price of the (built in, factory) moon roof off the price of the car. He then asked them how much they were going to pay him, per year, to advertise their company. They said they weren't, of course, so he made them take the dealer "badge" off the car as well!

@randystegemann9990

2 жыл бұрын

Sorry, I don't care for any holes in my roof.

@waltg5165

2 жыл бұрын

My dad decided to buy a used car from a dealership, he wanted me to come to see how to negotiate a good deal ( I was in sales for a couple years) I said why not. He had looked at the car before, I don't remember the price maybe 12,500, this was early 1990's. I think it was a Mercury Sable, Salesman comes out my dad says if I want to buy this car today what is the best price you can do? The goes back in side comes out says $12k. My dad is impressed with himself smiling and nodding at me, like see I already saved $500. We go inside sit at the desk, Salesman is starting to get all the paperwork together, my dad says watch this, salesman gets back, my dad says if I pay in cash (cashier check) today will you knock another $500 off? Salesman takes his walk comes back and said, yeah his manager is okay with that. My dad had to go outside to get something. I am just sitting there smiling, salesman says what's going on? I told him I am in sales and have a question for you? He says go ahead. I was watching this, and I would have made a cash offer for 9k. All he really said was, you should have been the one buying the car. I just gave him the universal the secret is say with me nod. My dad was telling everyone how he got one over on the dealer, he got the car for a thousand dollars less then they were asking, he knows how to talk to them, etc. A few tips, when you go in to a place with salespeople, especially commissioned, they know exactly what they can sell something for and still get a commission, they don't need to talk to a manager or a finance guy, that is just a show they put on. If they are having a rough month they may just ask the manager to come over to help close the deal. The manager is here, they must be giving us a really good deal. Used car at a dealer, make a low offer, if they say no, leave your number with the offer amount, that salesperson may take the commission hit on that sale if it means he can get an override or bonus. Right now it is a sellers market, so you are going to be stuck, but when it changes, just things to keep in mind.

I love going car shopping with my wife. She can bring the sales manager to his knees. We have walked out of several dealerships after a couple of hours of “no I can’t do that, but I can offer you this”. The last car she bought, she test drove to another dealership down the road and told the salesperson that she was going to buy it unless he offered her a better deal on another car she was thinking about. While he was getting her the keys to test drive that car for a couple of days, I returned the first car and got her trade in back. I told the salesperson what was going on, and he begged for another opportunity to “make a deal”. As it turned out, she didn’t like the second car, and ended up getting a very good deal on the first car, and a better trade in. Not the first car salesperson she gave nightmares.

First thing I say is, "I want to talk to the person who has the final say. If you can't then get the one who can." I tell them I want the "Out the door" price. I won't talk trade in or any financing until I get the out the door price in writing. I laugh when they say, "That's not how it works." and reply, "well that's the only way I buy anything." I never trade in and arrange my own financing. 0% financing is a big scam.

My typical response to "I have to go talk to......" is "go ahead, but I won't be here when you get back."

@oscarsusan3834

3 жыл бұрын

Well done,there’s always a new comeback.

@slightlycrookedworkshop

3 жыл бұрын

@@OWEN-CASH This is when you say, give me my keys in 2 minutes or I'm calling the police and reporting it stolen.

Bought my last truck in 2016, was a leftover 2015 so they wanted to move it. MSRP was a tad over $46,000. Sale price was $36,000. Told the salesman straight up. If I like the test drive I have a number in my head. I liked the vehicle so I told him my number was to include tax, title, dealer prep, basically anything that would cost money to buy the vehicle $30,000. 4 trips to the "Manager" later they agreed to my price. 2 hours after that the finance manager tried to mess with me telling me I didn't qualify for a loan. I just laughed at her after all who doesn't get pre approved and know their credit score before buying? Anyway they finally presented me with the purchase agreement only to find the price they had on it was $30,750. Made them do the contract over. In the end I got an excellent truck at a reasonable price.

The floor mats are often already a line item on the factory sticker but dealerships will still play them as an add-on. Read the factory sticker items that are already included.

"You need the rust proofing" doesn't work too well here in Arizona, when the most common response is "What's rust?"

@JasonW.

3 жыл бұрын

Oddly enough, "rust proofing" causes rusted out body panels in the salt states.

@robertlee9395

3 жыл бұрын

Cars are dipped and electro plated against rust. It's some though stuff.

@tallpaulsynd

3 жыл бұрын

The “rust proofing” that is a hard or tar-like will trap the moisture and salt on the metal and accelerate rusting. Some rust proofing forms an oily coating that doesn’t trap the moisture and will self heal somewhat but requires annual reapplication.

He's lucky to get a final price. I tried last year and no one would give me a quote in writing on line.

@slightlycrookedworkshop

3 жыл бұрын

It's weird, I guess things have changed...I bought my first car, from a dealership, in 2003. There was an "internet price" for a Grand Cherokee on their website. I called to make sure the car was there, printed out the ad and went to the dealership. The price I had was about $2,000 less than the sticker price. It was the lowest price in the city for that model with a V8 and a sunroof. The sale guys couldn't believe they listed the car so low and went to go check. I'm 99% sure it wasn't an act because they came back and looked upset. I bought the car for the advertised price... 3 days later I totaled the car when some lady hit me. Her insurance gave me $3000 more than what I paid and I ended up getting a nicer model.

Once had the bait and switch on a new travel trailer and I told the sales guy absolute max I would spend. My family is with me, including my 12 year old daughter. Sales guy starts adding a bunch of fees to the bottom line. Daughter sees the look on my face and says "Dad lets go". We all stood up and walked out of the office. He chased us to my truck along with the sales manager. They were knocking on my truck windows and telling me how I would regret leaving. It was a wonderful bonding experience for me and the family.

@JasonW.

3 жыл бұрын

I'm not sure how anyone would regret *not* buying a RV, so glad to see you stood your ground (by leaving).

@MrOnemanop

3 жыл бұрын

Well played sir...

@hankkline7300

2 жыл бұрын

Went to buy a new car one day. I had researched the prices online and at several dealers. This dealer had the one I wanted, equipped as I wanted, in the right color. I knew what my trade in was worth, and I made him a reasonable offer "OUT THE DOOR." He said "We have a deal." I thought I must have offered him too much money, to myself. I called my wife and told her I had just bought her a new car. She said well great. When the salesman came back with the paperwork for me to sign, I noticed my "OUT THE DOOR" price had been inflated by several hundred dollars. I told him OUT THE DOOR means OUT THE DOOR get my old car keys which they "could not find" The sales manager came up to me and told me I was stupid if I didn't take the deal. I told him "YOU Want Me TO BUY A CAR FROM YOU AND YOU"RE CALLING ME STUPID? I'm calling the cops to report my stolen car. I left and bought the same car elsewhere at my price.

I've actually walked out of dealerships 2 times. One of these I called the police to get my keys back. No paperwork was ever signed.

This is why direct to consumer will eventually win.

@Carahan

3 жыл бұрын

In many states direct to consumer is illegal. Chuckleheads, all of them.

@scarling9367

3 жыл бұрын

One can hope.

@shekharmoona544

3 жыл бұрын

Tesla is direct to consumer. Louisiana didn't start banning till 2017. Why? Because politicians side with their donors instead of the people they represent.

@user-io3hy4zb4s

3 жыл бұрын

Why wouldn't the manufacturer just screw you than?

@scarling9367

3 жыл бұрын

@@user-io3hy4zb4s Aren't they already? It's just they also have a middle man getting his licks in, too. Lol.

This stuff is why Carvana and Carmax got big, fast.

@microcolonel

3 жыл бұрын

For last year's models, you can also go to car rental companies.

"I've gotta go talk to somebody." "Well, while you do that, I'm going to go try to buy a car."

@kjlee8399

3 жыл бұрын

🤣🤣🤣🤣😭😭😭👌🏾I Love thissss!

"Glacier White Pearl" translates to Michigan Winter Camouflage

@robertlee9395

3 жыл бұрын

Glacier white pearl with salty gray accents is a deluxe Michigan color.

@grantrennie

3 жыл бұрын

Translates to your car is getting ploughed by the truck, oops

@nickv1008

3 жыл бұрын

Cant find your car til the snow melts because you didnt get the optional extra tracking system.

Your channel should be required viewing senior year high school.

I remember my old boss thought he finally made a deal. I asked if I could look at the offer and he hesitantly handed me the paper it was written on. I spotted it right away and told him too take a really hard look at it. Before I finished walking away you can hear him get really pissed off. They changed it from 60 month payment schedule to 84 month payment schedule.

I had an experience just last week of a similar nature. In my case the advertised price included many rebates but they were mostly rebates that I didn't qualify for. Unfortunately I spent hours at the dealership, drove the car, was assured by the salesman that the price was correct. When he came back with the final paperwork I had my checkbook out and was ready to write the check for the down payment. The price came back about $1500 higher than the web advertised price. I got up and left with very little comment. He asked me what I wanted as I was leaving. I said "I want to buy a car somewhere else". I wasn't going to wait for the back and forth stage show that was most likely about to commence. I just noticed that their website no longer advertises the price including all of the rebates that you are unlikely to qualify for. Two of them were actually if you had a car damaged in a hurricane.

I was buying an LX570 about an year ago and it's roughly 100k vehicle. When I got to finance department they offered me floor mats for $499 I asked the manager, so the 100k vehicle doesn't come with floor mats? He said no, and that I had to pay for them. I laughed and walked out. I don't care if I have to pay for them, but would be nice to actually include them at negotiation process. It was not about the money, it was about integrity. Bring it up so I know that a vehicle I am about to purchase for 100k doesn't come with floor mats.

@agentsmith9851

3 жыл бұрын

@@pkdude5334 No, I was actually shocked when I looked at the MSRP sticker.

@Newokie59

3 жыл бұрын

@@pkdude5334 Hell, the new iPhones don't have chargers!

@agentsmith9851

3 жыл бұрын

@@Newokie59 I guess when you're paying close to $100,000 for a vehicle, what's another 500 bucks for floor mats. Lol

The key is: Pay attention to detail and never form an emotional attachment to a deal.

@Ckom-Tunes

3 жыл бұрын

@@glasshalffull8625 Very true. A couple years ago I went to negotiate a purchase for a new car for my wife. I went first thing in the morning and got a deal and all the paperwork ready for my wife to sign. I called to tell her to go finalize the deal. She came home later that day ecstatic with the deal ‘she’ got. That didn’t sound right. I asked her to explain what happened. Apparently she was unaware that I had a deal in place. She went in and restarted negotiations. She came out with exactly (exactly) the same car-it on cost $2,200.00 more than the deal proposed to me. Since that day this is the first time I’ve ever brought it up (sometimes it’s better to shut-up and stay married!) Women routinely get the shaft on car sales and repairs.

@Ckom-Tunes

3 жыл бұрын

@@glasshalffull8625 Amen brother!

Deception at it's finest - I'm laughing along with Steve.

I’ve gone through all those add ons every time I bought a new car recently. When I said no, I got the same line that they were mandatory. Wheel and tire insurance $499, Theft Protection where they had the windows engraved with a serial number $299 ... plus a host of other add-ons. I’d always walk out and ultimately get a call back when they were ready to come to my party. The dealers just continue to suck your wallet dry with new and innovative add-ons. I can’t wait till 2022 when I’m planning my next new car purchase! Let the fun begin!!

@johnmcginnis5201

3 жыл бұрын

Oh by then they will have a CoVid protection plan waiting for you. :(

@Newokie59

3 жыл бұрын

@@johnmcginnis5201 Hyundai already has a "Covid" plan in place. www.hyundaiusa.com/us/en/assurance/hyundai-assurance

@lawrencebraun7616

3 жыл бұрын

Need that tire and wheel insurance for your corvette.

@ka1133

3 жыл бұрын

@@johnmcginnis5201 ... Don’t give them any ideas!! LOL 😂

@robertlee9395

3 жыл бұрын

@@lawrencebraun7616 Does it cover piss poor engineering?

Awesome. They can't talk you to death under their captivity. This is the soul of Salesmen, breaking the rules of civility and looking you in the eye while doing it.

Similar thing happened to me, Gladstone Toyota in Gladstone, OR. I had agreed to terms on a Tacoma, got there to sign and the final price was 2 grand more than we agreed. Their response was "oh that's our eco car package" which is... A bunch of useless dealer-installed items. I made a loud raging scene, and left. I hope I ruined a few other sales on the floor.

I've worked in the auto industry. Thieves everywhere.

Last time I went new-car shopping back in the '80s, the big thing was 'aftermarket adjustment' and 'ADP' (additional dealer profit) added to the retail price right there on the dealer price sticker. I never bought a new car and never will!

"deceptive marketing" laws need to be clarified and enforced. If something says "final price" and you can't walk in, pay that amount, and leave with it - it's handcuff time.

Imagine going to the grocery store, seeing the "sale" prices and then having price go over original price.Stocking price, cash register fee, scanner fee, refrigeration fee and so on--we'd all be telling them ..well mean words.

@grantrennie

3 жыл бұрын

Sometimes you see a sale special price, go to the till/cash register and among all the other stuff, it is full price (sometimes even more) and you don't notice, also sometimes they double scan it and you get charged for two or three of the same thing..

@copcuffs9973

3 жыл бұрын

I had a female get mad at the sale price and reprogram the cash register to end that price before checking me out. She then went to the shelf and tore down the sale ad; Before I could show it to the manager. am usually forced to use self checkout if I don't want to wait in a long line for the only checker. Sales prices are often not programed into the register and you need to get it overrided before you leave if you don't want to pay triple the ad price.

@AngelAngel-ky9fu

3 жыл бұрын

@@grantrennie I've commonly used my smart phone to show a pic of the tag with the sale price, also pencilled onto the label by me.

"This is how we make our money." Wrong. They make money on new cars from dealer holdback and incentives from the manufacturer and from financing kickbacks. The other crap is just icing on the cake.

@chasemc69

3 жыл бұрын

The money is mostly made in the parts and service department, at almost 50%. www.edmunds.com/car-buying/where-does-the-car-dealer-make-money.html

@ChunkyMonkaayyy

3 жыл бұрын

I don’t know man. I think the profit on new cars has probably been slashed to nothing. Last one I bought they gave me cheapest price without even asking then spent over an hour on hard sales trying to get me to buy all the Steve mentioned in this vid. It was crazy how bad they wanted to sell me shit.

@porcelainthunder2213

3 жыл бұрын

@@ChunkyMonkaayyy the profit is still there. But shilling this stuff makes them a few quick dollars more to gullible buyers that dont know any better. Theyve been doing it for years, just with different products. It used to be undercoating, now its paint protection. The dumb thing is the dealer in Steve's example would not sell the car without all the crap, too. They rather wait for another sucker to come along and pay interest on the stock loan than move the car and get a bad rep in the mean time? Dealers constantly shoot themselves in the foot.

"The Steve" always gives us great info

If you're gonna get the smart shield, I would go a few extra bucks and get the smart shield plus. It scatters the police radar. No more speeding ticket. LOL

@agenericaccount3935

3 жыл бұрын

@Obilwe wufuh Mubufu Oulou /whoosh

Dealer selling you a car wether online or in person is like dealing with a drug dealer!

@billh.1940

2 жыл бұрын

Don't bad mouth drug dealers, the price we ask is the price. We don't charge extra for use of scale, plastic bags, extra bullets!

@moparnut6286

2 жыл бұрын

@@billh.1940 LOL

I tried calling for pricing, (several years ago), and some dealers REFUSED to talk to me over the phone. I told them to guess who I REFUSED to do business with. LOL

The last car I bought the first dealer wanted to charge me for "engraving a security number" on all the windows (a charge that only appeared when signing final papers) .. so I walked out and went down the street.. I told the next salesman the story and he said "I have been behind this desk for 30 years, I know what prices I can sell for" we arranged a deal and of course he had to go get approval from the Manager.. comes back and says we are all good EXCEPT he cant throw in the floormats I will have to pay for those.. I said.. No problem I will come back next week to make the deal.. knowing that this was the last day of the month and so they want to get in every last sale and that they know once someone leaves the building the chance of a sale drops in half.. All of a sudden he goes back and gets me the floormats for free (from the parts dept) and says don't tell the manager..

@JasonW.

3 жыл бұрын

I tell them I don't want the crappy factory floor mats, I'll just buy WeatherTech anyway. So why have them take up space in the garage, unused, until I sell the car, and pay for them too.

@torbar9603

3 жыл бұрын

@@JasonW. this was basically a summer nice weather car, no real need for floor mats but they were free so why spend money? besides it shifts the power dynamic..

@ericlivingston8027

3 жыл бұрын

When I bought my car they said that I had to buy that security engraving but there was no dealer fee and every other place I went to had a dealer fee that was over 400 or 500 dollars while the engraving was like 200 or 300. I just took the engraving because the engraving was much less than all the other fees they were going to try to have me pay at other dealerships.

@robertlee9395

3 жыл бұрын

Tell them you won't pay for the etch, or you'll walk. They won't charge you for it. It cost them about $2 and 10 minutes.

@JasonW.

3 жыл бұрын

@@robertlee9395 The main thing about VIN etching is it will never matter for you. If your car is stolen, are you going to go search down all the parts? Or like anyone else, claim it on insurance and get a replacement? If window VIN etching saves anyone money, it would be the insurance company. I know my insurance does not give a discount for VIN etched vehicles.

Jerry, ya need the Tru-Coat.

@JohnnyQuest1960

3 жыл бұрын

Ya, You betcha, Ya

@malcolm20091000

3 жыл бұрын

No, Jerry is SELLING the Trucoat. He DID knock a hundred dollars off, and he DIDN'T get a ticket to the Gophers game on Sunday. You should acknowledge the many sacrifices car salesmen have to make to please their customers.

@IronmanV5

3 жыл бұрын

They put that on at the factory, there's nothing we can do about it

There is a special place in hell for car dealers

When I bought my first vehicle (used 1993 F-150 extra cab with 8-ft bed) from a dealer, my Dad came with me. His advice before going in was "be prepared to walk away" and "they may have the room wired so that when they go talk to the manager, they are listening in to our private conversation." Two hours later, I got an agreement on the truck with the price I wanted to pay after wearing down the sales guy.

Years ago I was a lobbyist for a Grassroots movement. At which I was in and out of our attorney generals office and on the receptionist desk was several stacks of Business cards of the attorneys that worked there. I uses to grab them by the hand full. When I went to Buy a car for my wife I went right in to the dealer show room sat down at a salesman’s desk told them the kind of car I wanted, then put one of those Business cards on his desk in front of him. 1988. Bought the wife a new Chrysler minivan, list was $17,??? For $12,8?? Cash. LOL I never claimed that was my Business card.

I remember my mom telling me that my grandpa had to walk out of a dealership because they said they weren't going to tell him the price of the car until he already signed the paperwork.

@9:00 A dealer placed an ad for a pre-owned late model SUV in a weekly auto mag. Week # 4 of ad I Emailed to verify it was in stock at "advertised price." They quoted in writing an out the door of ad price + the $299 dealership fee for tax & title. After an hour in traffic, and then a test drive, they TRIPLED the sales price. @13:29 BAIT & SWITCH - "Oops, that's a Typo. Ad was for the 20+ year old SUV... on another page. @12:00 Now that you're here, do you want to pay that price, or would you rather look at something else?" I refered this to the State's attorney general's office. Dealer claims AFTER I brought it to their attention "FOR THE FIRST TIME" they corrected the ad. The auto mag said they were not to blame as the dealership reviewed the info BEFORE each weekly ad. In the end, the dealership kept it's good legal status with the attorney general, + BB rating, & I learned to never waste my time with a dealership ever again.

Steve, this story reminds of an incident I had with the local Ford dealership. I took my car in for a recall service , got a call my vehicle was ready to be picked up. When I went to get my keys the service agent presented me with a bill....now I am old but not that old (66) . I came unglued, the service agent says he has got to get approval from his manager, in which he comes back and says no charge. My point....it appears car dealerships are trying every thing to get our money.....honest or not !

Line your floorboards with dollar bills... When they get dirty, would you commit money laundering?😆

Here is how a car customer will try to rip you off. I was selling a old farmer a new Caprice Classic and he told me his trade in was 2 yrs newer than it was. I checked the vin and of course it wasn't . He was not going to budge or admit he was lying. So I told him ok, figured the trade at the correct age of the car and made the deal. He called me a few days later and told me I got you on that deal. I laughed and informed him, no you didn't, call around and ask what your trade in at the right age is worth. Oh and I knew you were going to switch the new tires on your trade in to older ones so I adjusted for it. He was silent for a minute and then burst out laughing.

I lease all my cars from the same place and have for years. Here is how I do it. Make an appointment with the sales guy I always use. Tell him the price I am willing to pay (all in) and tell him he has 15 minutes to get written approval. He is so used to me at this point I usually tell him over the phone what I want, how much I want it for and he usually has the paperwork done before I get there. I have a no haggle rule and have walked out before. He then called me and said Okay, we will do the deal and I told him, not at the price I gave you before and discounted another $100 and a tank full of gas just to make my point.

@johnmcginnis5201

3 жыл бұрын

Ever calculated the imputed interest rate on a lease deal? I have seen people get taken. In on case my boss paying 17% interest on a leased car.

@pansepot1490

3 жыл бұрын

@@johnmcginnis5201 yup. Leasing makes financial sense for businesses, not private individuals. If you take the time to make the calculations you’ll find that after having gone through 3 cars you’ve paid for 4.

@userac-xpg

3 жыл бұрын

not everyone is wealthy and can afford to lease vehicles every couple years.

@sittingindetroit9204

3 жыл бұрын

@@pansepot1490 would love to see that calculation. 9 years of my lease payments is less than the value of 1 car

I am so glad I caught this episode. I am preparing to replace my 2014 which has 158k miles on it. Thank you ten-fold!

Watch out AMV on some cars. It stands for Additional Market Value. When gas was $4 a gallon, a Prius had $4000 in AMV. Bunch of thieves.

I like to short circuit the process. When the salesman gets up to go "check with his manager" I say "great, let me know" and also get up and head for the door. I may not necessarily leave, I might just sit outside. But either way this freaks them out. Usually this causes them to call the manager to come to us and we can make a deal. Fear you'll leave is very powerful.

I agree with everything said here, but, there are reputable dealers out there. A couple of years ago we were looking for a new vehicle and had decided on a particular brand/model. Stopped at a dealer in a nearby town and got an in writing, final, out-the-door price. It was a decent deal. Went to the dealer in our town and sat down to talk. The sales guy knew we didn't want any of the fluffy stuff and presented his 'best' deal. It was better than the first we received. He then started what I thought was going to be his big sales pitch - ended up he told us to wait two days to buy the car because the manufacturer was coming out with an incentive plan and that the dealership was reducing their fees. In the end, he saved us right at $6,000. So have heart, there are good folks out there.

I would rather go see the dentist than have to endure a grueling 3-5 hour price negotiation and Finance guy marathon to buy a car.

I always wanted a learnative video from you Steve...

I once had a dealer try to charge me for the dealer name applied to the rear. It was listed as "advertising".

Steve you are great at what you do. Its called bait and switch. I went into a dealer and showed him a low ball car ad and told him I would pay this price only. He agreed I came back the next day and we fought for over an hour. His price was only $450 over what I had agreed to. Then he hits me with you are not going to keep any extra $ 450 from getting the vehicle you wanted. I got up and left. A week later he calls me back and said OK he will sell me the car at the price I had already agreed to.

@billh.1940

2 жыл бұрын

What happens when you tell them you bought the car at an honest dealer? Or lower your offer by 500$, they may take it!

Stay away from the 4 square deal!!! Get the OUT the DOOR price!!

Back circa 1978, my wife and I decided we wanted a "family car". We each had a good, dependable vehicle but mine, a compact sedan was 11 years old and she had a 71 Gremlin, not exactly the best with 2 kids. We decided on a GM mid size, either a Buick or Olds, used but not more than 2 years old. Found a 2 year old low , mileage Cutlass,, clean, ran great, no major damage but it did have a few minor issues. Needed wiper blades, tires were marginal, damaged tail light lens, and a few others. When the salesman said *let's go in and take care of this". I'd done my research, yes without internet, and knew what it was worth, what it would take to get it into acceptable shape, and knew exactly how much I was willing to pay. As we walked into his office, I told him "we're going to do this a little different. You figure out the best, lowest you'll take for it and I'll either write you a check and drive it home, or I'll leave without it". He gave me a funny look and agreed. He sat down, did some figuring and gave me a price that would be just barely okay without any of the necessary repairs. I got up and turned to leave. He asked why and I just said "too high". Then the words I still remember. "Wait a minute, I can do a little better." I looked at him and told him that when we came in I told him how I would do this and he had agreed. I told him I had been lied to because what he quoted was NOT the lowest price and that at that point I would not buy it, even if he dropped the price to $100. I left, drove to the Oldsmobile dealership, picked out the car l wanted, gave him the same line, he agreed and gave me a price. I hesitated, almost left, but agreed even though it was about $60 more than I had settled on. But it had the fancy wheels I hadn't figured in. I drove it home.

Your country needs responsible people to stand up .The World is watching. Wish you well.

@malcolm20091000

3 жыл бұрын

We are scouring all the car dealerships in our country to find one responsible person to stand up. I am sure we will be successful, just takes time.

I watched a yt vid from a guy who wanted to get a new truck and found a deal at a stealership 2 hrs from him. He called them up and made a deal with the salesman. When he got there, they looked at his truck and said he misrepresented the tire wear and that lowered his trade value. Also said he would never make it back on those tires. Thought that he was in the building and they had him. He got up and walked away which is what we should all do. The problem is most of us wait until we need a car before we go looking. Do what this guy did and look before you need so you dont feel pressured to buy

@larrythompson8630

3 жыл бұрын

I saw that. (Or one of MANY like that). Had it happen twice with POV. “We legally can’t let you drive, it’s unsafe”. I begged them to call the Police (like they claimed to be required,) told them what highways I was driving. Had one sales guy I liked. He was a terrible liar. So I knew what to watch. ALWAYS be ready to walk away. And look at private party used, low miles, person bought more then they could afford, or owner not allowed to drive anymore. 5 yr old car with 8888 miles. Dealer service records. Oil change every spring, wash for parking +4 months every winter. Less then half of new price.

My daughter went to by a new kiia.the dealership.thay refused to sell her the car without _$1000 foor mates which were not included. She walked out went to another kia dealer. Had no problem. That is more then paid for carpet for the house.

I very briefly worked for a dealership in the mid '90s that was "compliant with State law" by listing the EDP fee (up to 10% of the MSRP) along with various other dealer charges on the window price sticker. Very few ever questioned what EDP stood for, assuming it was yet another tax of some kind. It actually stood for Extra Dealer Profit. They also charged a dealer prep fee of a couple of hundred bucks that amounted to a CARWASH to remove the protective plastic films that keep bugs and whatnot off the paint while transporting. Now I'm not surprised that said dealership (Team Baem, Appleton WI) is now defunct.

I do not know of any car today that does not come with floor mats as part of the basic package and is included in the MSRP. Also windows are tinted at the factory. That is totally bogus. Before the internet and computers, I was taught to go and look at the cars in a dealership on a Sunday when they were closed. Found cars I was interested in and found all the features listed on the window sticker. Then during the week I negotiated with the various dealers over the phone, and got a firm price before going in to the dealer. If they deviated from that price when I arrived, I simply got up and left. Usually, me standing up and walking to the door was enough for them to agree to the original "firm price." The only complication was the trade in value. I would look up the wholesale price of the car I was trading in and if they were in that range I would accept it.

Low price new cars are not profitable. Dealers tend to lose money on them. That is why they want you to get add on items for a high profit vehicle. VTR is window etching with some type of registration to find the car somehow. Floor mats are typically optional, though $200 floormats should be premium weather resistant rubber mats. Doc fees are a scam.

Smart Shield should be the name of your Channel because of how well you look out for us Subs.

I passed on the undercoating back in the early 80's, my father paid for it. Funny thing, his truck rusted out before mine and mine was 3 years older.

@russlehman2070

3 жыл бұрын

What happens with a lot of "undercoatings" or "rust proofing" is that once the coating starts to peel a little bit, it forms pockets that trap water, salt and dirt against the metal and accelerate rusting.

When they refuse to sell you the car without the "options" , politely thank them for their time , leave your contact details , and tell them that you really like the car and would love buy it from them , but you will have to continue to shop around , then get out of your seat and head for the door. Just watch how quickly those "options" actually become optional .!

I've seen similar ads locally, and you didn't even mention that the "Military Appreciation Discount" is only for veterans. Or that the "Loyalty" discount means that you have to trade in the same brand of car as you are buying. Chances are, as I've found, I would not "qualify" for 1/2 of the discounts listed in the "Final Price".

$700 for window tint? Wow got mine done (a hatchback) for $200

@mcmoose64

3 жыл бұрын

The same tint done buy the same guy , working out of the same van , only on Wednesdays he works out the back of the dealership.

@tony_25or6to4

3 жыл бұрын

$200 is the average price. I like the $200 floor mats

@Ron4885

3 жыл бұрын

Mann Down You did better than a friend of mine that just had it done for $275.00. But still. . . $700.00 for window tint? Could of had 3 cars done for that. Outlandish.

Last year we bought a new car, and of course the salesman said, would you like paint protection, repair insurance and a bunch of other stuff. Of course we refused all of this stuff we saved over $4000 and never had any problem with the mechanical or the paint.

I can remember back in the late 1980s selling new Fords my sales manager would always tell us if they don’t like the price make a payment buyer out of them. You can afford $ 499.00 a month right so what does the final price matter I could only stomach this for about 3 months the final straw for me was when a fellow salesman made the dealer $7000.00 profit on a new F350 from an elderly couple I quit the next day.

I ordered a burger the other day from the picture and price on the Drive Thru Sign. When I paid it was $2.00 MORE. Why? "Added extras we know you will enjoy. Now hurry along as the line is growing behind you." Last time I'm going THERE. Yet we EXPECT car dealers to do that. Not really a "Fan" more of an accepter, but Tesla is going to send dealerships a permanent Time Out if they don't wise up to a CHANGING car buying public. On-Line shopping has flipped our attitudes about purchasing. So dealers - stop putting up road blocks to sales. Thanks again Steve...

The internet has made price shopping easy. A whole lot of shady practices have sprung up in a variety of businesses to make sure that the advertised price is less than the price you actually pay, such bag fees etc. for airlines, resort fees for hotels, and inflated shipping charges for goods sold online.

I found that doing my homework on car, model, accessories, price, etc. before I go to the dealer at 5 or 6 pm on the last day of the month (to help them make their sales quota) makes a big difference in getting the best deal. After I make my offer (which is always low) and the salesperson says they have to talk to the manager, I say "If you can't make decisions, bring the person that makes decisions here and we'll deal. I don't play telephone games." Then when we get real close to what I'm willing to pay, I tell them that I will leave and think about it. They never let me leave that close to the end their quota-month (unless they had a very good month). I usually get a good deal -- but expect to spend at least a couple of hours negotiating, buying, and doing the paperwork of the sale.

The last car I bought, I walked into the dealership with the price I researched online. No trade in. Cash down payment. I told the salesman I wanted out within 90 minutes. I was in the finance office about 20 minutes after i got there. Sat down told them I didn't want any extras/addons. They gave the "i have to tell you about our products" line. I told them they could talk about there products an empty room while I go to the restroom, their face was priceless. They decided not to attempt to sell me the extra stuff after all. I read every document I sign>noticed 2 additional charges I did not agree to from the "agreed upon" price. I don't remember what they were for, I think one was GAP insurance they "automatically" add in. Both items were removed from contract. Total time at dealership 85 minutes.

I went in to lease a PU and was turning in a leased PU (This was BF I figured out how bad a deal leases are). Long story short, by standing up to leave whenever the dealership pulled stunts on me, and considering that they didn't want me to get away, I turned in an entry level PU and drove out an upscale trim PU with all else about the lease (duration etc.) being equal, for $4 more a month. I did the same thing for one of my children's family when they adopted 2 kids and needed a bigger car; got up to leave when they pulled stunts. It is amazing what they will whittle off of the price to make a sale on a NEW car. Manufacturer margins a just wonderful.

I was shopping for a car online about a year ago. The price was pretty much the same price everywhere, but the dealer "prep" fees for nearly every dealer in NJ was in the thousands, same car across the border in Pennsylvania was license and title, period.

We have a Ford dealer that doesn't do this. Unfortunately, Ford is almost out of the car business. Now you have to deal with this nonsense if you want to buy a car. Of course you can always walk in the end. And that is what people should do.

Thanks Steve, great stuff!

I walked from a deal at document signing for similar reasons. I was 30 pages into the contract (out of maybe 50 pages) signing; they had already taken possession of my SUV, removed the plates, and put them on the new SUV; they had already put my down payment check into the safe; it was nearly an hour after closing, as it took us a while to come to a deal. As I was signing, I noticed that terms had changes from when I discussed the agreed-upon deal with the salesperson. I stopped signing and told them there was a mistake. They wouldn't correct it, saying that the deal had changed. Of course, my response was the deal was off. They did nearly everything they could to pressure me into continuing with the sale, including telling me it was too late because I was in the process of signing. I finally got them to bring my car back around to me, put my stuff back in, and put the plates back on. As I was about to drive away, the sales manager and several other employees came out and surrounded my car refusing move to let me leave, demanding I come back in and finish the sale. And this was at one of those giant Dodge dealerships...not some fly-by-night used car lot. Unbelievable experience. Oh, and because my check was in the safe, they would have to give my money back on the next day, which turned into two weeks.

As long as the out-the-door price is what you want, the VTR, smartshield, floor matts, charges don't matter. Ignore everything above the bottom line.

My Dad at 92 was suckered into a dealer with "You have a xxxx that we need badly! Come in for a deal" Dad went in traded in his 2 year old 250 mile car and came home with a new car, 3 levels Bronze, Gold and Platinum insurance and a mortgage. His other was paid off. (he paid it - being a man of means.) It was larger and had GPS. I flew in and helped him set up the GPS to take him to food, fraternity, Radio Shack and home. The only places he needed. Within 2 months after that he brushed a car at the food store and didn't know he did. He got home and a police man was waiting. Both of them found paint and that was the last day dad drove. He didn't trust himself. I bought the car and found out his traded in car was never on his paperwork. And Bronze and Platinum covered more than he or I would ever need as they overlapped. The Head Finance office was in the process of having an investigation on Sales & Service stealing cars and forcing people to buy. I got free Bronze and Platinum for life of the car I still have. I suppose the dealer was turned up side down for a while. Dad was fed coffee with sugar and a Doughnut. He was diabetic. Weak and not in good mind upon signing.

That story reminds me of when my father was a used car salesman back in the early 80's. The dealer had a listed price.. which was 'x' above what they bought the car for and/or spent in repairs to the car. The 'x' was a specific profit amount for the dealership plus commission for the salesman. If the commission portion was $1,000.. that was the portion that the dealership was willing to negotiate with. The salesman's job was to try to keep as much of the $1,000 (in this case) as possible. If the potential buyer wanted $500 off of the listed price.. the salesman would 'go back and talk to the boss.' What they really did was go back to the office and kick back and watch a bit of TV or drink a cup of coffee or chat about their most recent fishing trip or whatever. After a bit of time the salesman would come back out with all grins and say that he had negotiated with the boss on their behalf and had gotten them that $500 discount if they were willing to sign right now. Car got sold, dealer made profit, and salesman made $500. Let's just say he was good at it.. made salesman of the year for 4 years straight with 'most cars sold' before we moved due to unrelated reasons (divorce.)

@Fadamor

3 жыл бұрын

Went into a Honda dealership back in the day (circa 1990). Salesman took me into his office and started bragging about the eight "Salesman of the Quarter" plaques he had on the wall as proof of how well he took care of his customers. I remember thinking, "No. Those plaques are for getting the most money out of the wallets of your customers than any other salesman at that dealership." I didn't buy a car from him.

@uoabigaillevey

3 жыл бұрын

@@Fadamor LOL you saw behind the curtain ;)

Steve, Like you advise, I did my research and knew what the car was worth and what my trade in was worth. Then went in and was told they could do it for that, but came back and my trade was not worth enough. "OK, I will got to dealer down the street with my second choice car who CAN give me that for trade in." Suddenly they CAN match it, but this car has dealer add ons that raise the price. "Ok, I will go to dealer who will sell me without the add ons in next town over." Suddenly guy from back comes out "what can we do to sell you this car today?" I say, "give it to me at X price, like I asked and give me X for trade in like its worth." excuses, we can't make money, don't have one like that in stock blah blah blah. "OK, not my problem, but dealer X is much closer to the deal I need to go forward, I will go back to them." Long story short, I eventually walked out with the deal I asked for when I walked in. Still had to force them to remove things they tried to hide on the contract. All in, it took 4 days over 3 weeks and 3 dealerships to get what I knews was fair. The best tactic is getting up to leave and when needed actually doing it. This was my third trip back to this dealer, I had already walked out twice. Using my hourly wage for the time and subtracting it from savings I still saved Thousands!

This is why I bought my Civic using Craig's list. Had it for 3 years now and I'm happy to say it's still a great car!

9:00 - they want you in the door. Absolutely. That's what all those scratch-and-win mailers are for. Every single one of them is a "winner" by the scratch-off (they're identical under the silver paint). Its the unique ID printed on it somewhere (usually next to the address) that actually matters. But if you read the fine print where you get a prize simply for showing up--spin a wheel, whatever--take it in. Check the minimum prize and calculate your gas, if you come out ahead, do it. Head on in. Just be prepared to say "no thanks" a lot. I did this once, as I saw that the rules were that as long as you showed up, you spun a prize wheel, and the minimum prize was something like a $2 bill. So not a big prize, but non-zero. Talked with a nice lady and she openly admitted to me that she was required to ask me three times if I was interested in a new car and all I had to do was say "no" three times and she'd get me my prize and let me go. I ended up walking out with just the $2 (probably covered my gas, tbh), but there was still a chance I could have won more. I asked what their largest payout had been that day and I don't remember for sure any more, but I got an answer (I think it was $100, with several $10-$30 winners). Had another one one time where it was a "call this number" and find out. Which I did, was told I was actually a winner for one of the larger prizes (was some deal where they bring you out to a cabin in the woods and try and sell you a timeshare, but do a door-prize of things like TVs, cars, and computers--everyone that shows up gets something--had that confirmed several times). Was told I'd get a call back to schedule when I would actually attend. Sadly, never heard back. But I wasn't out more than a 15 minute phone call.

Lots of places in Las Vegas charge $799 in doc fees. I don’t buy cars from dealers in Vegas. CARMAX Charges $299. I shop there.

It helps if you enjoy the process. I don't mind sitting there for four hours and walking out. Done it more than once. But I'm not one to get emotionally invested in getting a new car. Salesmen always use those kind of emotional hooks, and it just doesn't do anything for me. Crunch the numbers. If it works, great. If not, oh well. I still have a functioning car, so I'm not out ANYTHING (except time). With sports cars, they really try to work the emotional angle. I just like driving. The car itself isn't as important. I get as much enjoyment out of my truck as I did with my Mustang GT.

So for the most part at my old dealership we would “desk” our own deals. If you walked in and asked me the price on the vehicle and I thought I could get away with it, I would give you the original MSRP before the manufacturer discount packages. Then we’d haggle from that point. I’d go all the way down until I hit the point that I was no longer making a commission off the selling price, then I’d grab a manager and ask “what do you want to do? We’re down to your profit, not mine.” That was generally about 300 over invoice.

This reminds me of a scene in one of my favorite movies - Fargo.

One of my favorites....."I can sell it to you for this price but ONLY if you buy it today, I can't sell it that cheap tomorrow." Bye, Felicia.

Great video, they do exactly the same thing in the UK with car sales, and those places sell hundreds of cars every year in small dealerships, the city ones sell over a thousand cars each every year each store and the franchise chains sell 10, 20, 30 and 50 thousand cars every year each brand/corporation, sometimes more..

Know when to walk away.

Thanks Steve 💪

This is the major reason I hate dealing with car dealerships!!!! I’m working now on finding a new vehicle.... I so hate this buying process!!!!

A Chrysler dealership in Southern California charges $1,295.00 for LoJack on a new Chrysler 300 sedan. The trim of the sedan is just next to the base model. I may be wrong, but I think thieves may be more interested in my 20 year old Honda Prelude than this new Chrysler 300. I use a steering wheel lock to prevent theft on my Honda. I paid only a few ten bucks for the lock. And it has been providing the vehicle security I need.

@apprenticefelix7740

3 жыл бұрын

less then 10 min and the 300 is theirs

This is why people hate car dealerships . I’ve learned to just walk when it looks shady

I virtually "built" a car online, choosing only the options I wanted. When finished, I was given a list of local stealerships to contact to arrange the purchase. Six stealerships would not give me a price, only coy games and runarounds. Several tried to sell me anything but what I wanted, even last year's model. I finally reached one that gave me an actual price on what I wanted, so I bought it there. Their service department is another matter.

When they give you a price and you start to write a check for the full amount they raise the price. It happened to me every time I tried it. They make their money by giving you a loan. I hate dealers and car salespeople. I buy a low mileage car now that is one or two years old from a private person now. No sales tax if you do that in Arizona. No used car salespeople as well . No doc fees. Car still under warranty. Dealers have a lot of tricks they will pull. I think the last one had a listening device at his desk as he kept up getting up and leaving for some bullshit excuse. One time he left the desk and then I said loud enough for any listening device he probably had to hear me say to the wife "lets go I don't like what is going on". 9 seconds later a guy came over to tell me the salesman will be right back. They want to know want we are talking about to see how things are going.

I'm surprised it's not common knowledge, the "I'll go talk to my manager" dodge is to specifically used to tire you out and wear you down - the longer you stay at the dealership the less likely you are to walk away. Decades ago I was car shopping. After a great deal of discussion, the salesman left to speak 'to the manager'. After a couple of minutes I realized he had left behind a crucial piece of paper. I grabbed it and went looking for him. I found him in the back hallway smoking a cigarette. He said manager was finishing up with someone and he had to wait a few minutes.

As I've recently discovered, it's a really bad idea to arrive at a dealership in a taxi ...

Back when I was shopping for my 2002 Camaro I walked into the dealership looked at a few cars. Didn’t even get to test drive one and asked the guy how much. Told the guy we weren't looking to buy that day. Said he couldn't tell me how much until we had picked out options. OK, fair enough. Still couldn't tell me. He had to talk to the other guy. Then said he had to run my credit. Not sure what this had to do with the price of the car (monthly payment sure, but not the price). Still wouldn't give me a number. Had to go to the guy in the back. Finally got a number from him, thanked him for his time, and started to leave. He came screaming at us across the showroom floor. Sales manager came out asking what's wrong. We explained to him and he said come back when we were ready. Went to another dealer the next week. Got to test drive a few. Told the guy what options I wanted. Said the sales managers had gone home and they couldn't give me a price. Fine. Call me tomorrow and if I like what I hear we'll be back. So they call, gave me a number, told him we'd be right out. Before we could leave the house, he calls back and says they can't do it at that number. They wanted $500 more. I asked why. They said I might not come get the car (custom order from factory). But you have my deposit? He said I could most likely get it back. At this point I'm thinking if I dont come get the car at the original price and I don't come get the car at the new price, it is no different to me. The only way it mattered was when I picked it up, I was now paying $500 more. Told them no thanks. Eventually got the car from another dealer that didn't play games.