Great video. I held down the 4 buttons until my fingers hurt. It went into diagnostic mode one time, and then timed-out while I was watching the video to figure out the next step. I’ll let my fingers recover before attempting again.

Thank you for replying. Your videos are really helpful and make a big difference before having to go the tech route. This I am doing and I prefer not to do the inverter check. Are there any last minute fixes. Resets, fuses etc? The cat cuts in and out intermittently hence the occasional nudge to kick it off but I could blow on it and it would turn so could be fluff or too far on the spindle. Thanks again.

Amazing video!! Would never have known about diagnostic mode without you…certainly not from GE! Is there a list of the various diagnostic modes you can provide? I performed the thermistor test #7 and all 5 passed. My monogram freezer stays cold -6) for about a week then goes up to about 32 and I have to remove everything. It then will go back down on its own and stay cold again for about a week. This has been going on for nearly a month. Any thoughts? And tests to run?

Awesome Job!

@onlineappliancetech

5 ай бұрын

Thank you! Cheers!

Excellent video. I have not been able to get my ZISB420DXA Ge Monogram into Diagnostic mode. It was stuck on the default reading of 0 and 37 degrees. Pushing the buttons did nothing. We installed a new control board and then tried it and that did not resolve the problem. We purchased a new HMI Control board assembly panel and now it shows 000 000. Still locked up. I understand 000 is an icemaker error code. The entire icemaker is functioning perfectly. Not sure how to remove the 000 error code. Until that is gone, I can't access the Diagnostics Mode. What would you recommend we do next? I had a GE repair guy here who couldnt figure it out! I appreciate any thoughts on the matter. Thanks

Do you have instructions for GE model zfsb23drh? I am having ice build up (where I think we have a fan) in refrigerator section behind the deli section and it’s not cooling. Freezer is working ok

I had no idea my refrigerator had a diagnostic mode! I suspect my 15 yo fridge has a faulty air damper, and this test confirmed it (I think it's the lower one that goes to the crisper drawer). Now I just need to figure out how to replace it. Thank you!

@onlineappliancetech

Жыл бұрын

happy video help!

HELLO AGAIN. I have a water dispenser freezing problem. THatwit out, it freezes again. On diagnostics 0/1 the LEDs go blank./ On 0/6 8888 8888 comes up. Is this a thermo problem? Many thanks again for your post and help.

REALLY USEFUL THANK YOU we have the exact same fridge from 2003 and still working, Except the condenser fan has been sticking and needs a tiny nudge to get it going. But this morning the condenser was cold and freezer and fridge warming fast.When I try your test 1/5 and hit the temp display it goes to 0 0 instead of blacking out per your video for a reset. Otherwise the 1-4 are all passes. ANy thoughts re the reset? And can this be cured with a reset from overheating condenser? Many thanks again.

@onlineappliancetech

Жыл бұрын

Based on your description, it sounds like you're referring to the compressor being cold. Given the information you've provided, it seems like your condenser fan motor may need a replacement, especially considering you've had to manually push it to initiate movement. Secondly, if the condenser fan isn't rotating at the correct RPM, it could potentially short circuit the inverter (I have a tutorial on testing this in my video collection). Therefore, if both the top and bottom sections aren't cooling, I'm fairly confident your inverter may have failed. I hope this information was helpful!

I have a Monogram ZISS360DHASS and the thermistor test results are P1, P2, F3, F4, F5. The unit is only around 5 years old but I'm so tired of having Monogram technicians replace fans, ice pans / hoses, heaters etc., etc. only for the fridge and freezer temperature to rise to around 45 and 20 respectively, usually within a few weeks of their last $500 repair. Does this unit (Note: 36 inch model) really have 5 thermistors and if so do I need to replace all 3 or could this be a symptom of a different issue? Thanks for your help.

What do I press if I don’t have a Ttemp Display” button? I have a “Display Mode” (C or F) button, a “Reset Filter” button, & a “Door Alarm” button. My GE Monogram ziss480nxbss doesn’t have 4 (+ - ) buttons, just a single row display: Freezer - + -11 39 - + Refrigerator. My freezer temperature is obviously too cold! 🙏🏻Help please

Thank you for the excellent video! I have a similar 42" GE Monogram Built-In Refrigerator and been having an issue with the temperature of the freezer and fridge. Sometimes Freezer temperarture goes as low as -17F and fridge temperature rises to 43F even thoug the set temperature is default (0F and 37F). Everytime it does this I turn off the fridge overnight and then turn it on the second day and works fine for 3-4 weeks and same issue recurres again. I think it is a defrost issue because everytime the freezer goes to negative temperature first (-17F or so) then the fridge temparature starts going up from 37F to 42F-43F. Do you agree?

@onlineappliancetech

6 ай бұрын

Thank you so much for your kind words and for watching my video! I'm glad you found it helpful. It does sound like a defrost issue, and I hope you're able to get it resolved soon. If you have any other questions, feel free to ask!

I have a Monogram refrigerator from 2003 and it has been running warm. Freezer is at 20F and refrigerator at 45F. Compressor is very hot to the touch and the center panel is very warm/hot as well. I will try the 1-4 defrost test but if that fails, what can I do to fix that? Will replacing the motherboard solve that issue or is there something else? Thank you in advance and your videos have been very helpful!

@onlineappliancetech

11 ай бұрын

It appears that your compressor is overheating, and the center is particularly hot. This could indicate a couple of potential issues: A) Your condenser fan might not be functioning properly, or B) Your condensers could be heavily soiled, leading to an increase in temperature. I would recommend examining these possibilities to determine the cause. Please feel free to update me on your findings. Wishing you the best with troubleshooting!

@phule5670

11 ай бұрын

I examined the condenser fan and coil and it is full of dust. How do you suggest cleaning it without pulling out the refrigerator

@phule5670

11 ай бұрын

I was able to clean the condenser coil and fan and vacuum the built up dust around the area. Refrigerator is cooling properly so far, center divider is no longer warm/hot. I Did notice condenser fan was very loud when rebooting, maybe that will need to be replaced soon. Compressor is still very hot to the touch. Could that be a motherboard issue?

I was so excited when I saw this, but after trying to push the floor buttons and holding them down, I couldn’t get it to get into test mode. Any ideas?

@onlineappliancetech

Жыл бұрын

It's possible that there might be a display issue, but it's challenging to diagnose without being present to test it myself. I sincerely hope everything resolves smoothly for you! Feel free to reach out if you have any further inquiries or concerns.

Great video, I have the same ge fridge and was able to enter diag mode. but now the controls are locked, if I hit any button it beeps three times and does not let me do anything on the panel. cannot change temp or use door open switch. just beeps three times when I hit and button. any info would be greatly appreciated

@PANNYMAN

Жыл бұрын

another bit of info. the control panel shows the temp of freezer and fridge. which at this time is to cold. because i cannot adjust the temp. thanks

@onlineappliancetech

Жыл бұрын

@@PANNYMAN Place unit into diagnosis mode and go to test mode 1-5 [RESET] . Test could take up to 15 mins.

@jrews22

4 ай бұрын

@@onlineappliancetech I have this same problem after having tried the diagnostic mode. The temp buttons only return 3 beeps and I cannot re-enter diagnostic mode. I tried powering down a couple of times and that didn't solve it either. What is causing the control panel to remain locked?

@LeeDemarest

2 ай бұрын

@@jrews22 I have the same problem, I put the control panel into diagnostic mode, then it locked up and I get the three beeps when I press any button. Did you get it resolved, and how?

I have a ge monogram refrigerator that I just purchased used. Owners say it worked fine, but I had to lay it sideways for a day before I could get it up in my garage. I let it sit upright for a week, then plugged it in. It's not cooling, but when I run diagnostics, all of the process pass. I've rebooted a few times, unplugged, turned off power and let it sit for 24 hours, no go. Thinking I need a service call but wanted to exhaust all avenues before doing that.

@onlineappliancetech

7 ай бұрын

Hi there! It sounds like you've already taken several good steps in troubleshooting your GE Monogram refrigerator. Transporting refrigerators sideways can sometimes cause issues, as it can lead to the oil from the compressor running into the cooling lines. You did the right thing by letting it sit upright for a week before plugging it in, as this allows the oil to settle back. However, if it's still not cooling, there might be a few more things you can check before calling for service: Check the Seals: Make sure the door seals are intact and sealing tightly. Any air leak can prevent proper cooling. Condenser Coils: Ensure that the condenser coils are clean. If they're dusty or dirty, they can't release heat efficiently. Thermostat Setting: Double-check the thermostat setting to ensure it's not set too high. Ventilation: Ensure the refrigerator has enough space around it for proper air circulation. Listen for the Compressor: The compressor should be running. If it's not, that's a clear sign something's wrong. If after checking these things the issue persists, it might indeed be time to call a professional. They can check for more complex issues like a coolant leak or a faulty compressor. Best of luck!"

Monogram Refrigerator, Model ZISS360DHBSS, Test 0-7 to test thermisters, and 1,2 Pass, but 3,4,5 Fail. What does this indicate needs to get replaced? The temperatures are fine, for the moment, but the compressor (I think) runs a long time.

@BobPencek

9 ай бұрын

I have the same results. 1 and 2 pass but 3, 4, and 5 fail. The refrigerator is not cooling all the way. It is currently about 6 degrees in the freezer and 40 in the refrigerator. The fan in the freezer that you can hear running with the door closed and normally turns off when either door is opened is NOT running with the door closed. The fan test seems to make it run. I have had this problem several times especially after a power outage in my area. Any comments or advice is appreciated.

@BobPencek

9 ай бұрын

BTW. This has happened multiple times and so far it has corrected itself.

@mstreich

9 ай бұрын

@@BobPencek When you say it has corrected itself, do you mean the test then shows these thermisters passing?

@BobPencek

9 ай бұрын

@@mstreich No they are still failing but the temperature in the freezer and refrigerator has come back down to where it should be. It’s a strange situation in that each time we have a power outage, when the power is restored, the refrigerator seems to not cool until I fiddle with it by resetting the main board until I hear the fans running running while the doors are closed.

Hi It is Tiger again. I followed u instructions to replaced inverter and control board. Monogram work ok untill now. Present problem Freezer keep go down to -14F but fridge at 55F. I just performed your diagnostic. All P 1-7 passed. Then check 0- 1 to 5. Now it reset and On. Will lwt u know later if Monogram work ok or not. Thanks.... Tiger

@onlineappliancetech

9 ай бұрын

Thank you!

@LinhHa-ew8lp

9 ай бұрын

Hi After yesterday, run all your diagnostic, the same problem remain. Freezer keep going too cold to -14F Fridge is warm from 50F to 54F. It can't go down under 50F Please advise Thanks Tiger

@LinhHa-ew8lp

9 ай бұрын

Also, when freezer door open/ close there is bubbles sound in compressor tank. But no bubbles sound when open/close fridge door

Hey. In my GE monogram evaporator fan works all the time even when I turn it off. I tried to replace main board and fan motor but it still works all the time till it froze. Any ideas why😅?

@onlineappliancetech

8 ай бұрын

It's important to prioritize safety before attempting any electrical repairs, so please make sure to unplug the appliance first. Once that's done, it's possible that the issue stems from a grounded wire, meaning the wire connecting the fan to the main control might be touching the housing, which could be the source of your problem. After ensuring the appliance is unplugged, disconnect the harness from the main MPC. Then, use a multimeter set to the OHMS setting, as you'll be checking for resistance. To test each wire, place one prong on a wire and the other on a ground wire at the housing of the fridge, making sure there's no paint obstructing the contact. The multimeter should display "OPEN LINE" for each wire. If it shows any other reading, it indicates that your wire is grounded, and you'll need to locate the point of the short. If you're not comfortable using a multimeter, I would advise seeking the assistance of an experienced technician to perform the test for you. Please let me know how it goes. I hope this helps, and have a wonderful day!

Re comment below I meant compressor

@onlineappliancetech

Жыл бұрын

Absolutely, sticking with the Original Equipment Manufacturer (OEM) compressor is a wise choice.

Who would actually do this when the operation seems fraught with peril, as one person noted below!

@onlineappliancetech

Жыл бұрын

I'm sorry do not understand question?