I'm glad that I came on this site. I was so frustrated with the little water that I couldn't see and my clothes didn't look like they were saturated! Now I see how the Deep Fill works.

@geappliances

6 ай бұрын

We're so glad this information is of help to you, Ann! Thank you for choosing GE Appliances for your home. We truly appreciate your business. If any other questions should come up, please know we are always glad to help. Have a great day! Best, JP

I have a hydro wave (2010 or 2013 model) it works so good with the delicate wash I rate mine five stars! I like your machines.- Dennis

I just bought this exact washer 3 weeks ago and have ZERO COMPLAINTS. The deep fill button really helps if I feel I need more water. Agitator moves the clothes around just fine. The spin cycle isnt loud like some comments might declare but it does move the machine around if the clothes has piled up to one side which is normal with any brand washer I would assume. At the end of the wash the clothes are perfectly dry enough and ready to go in the washer. The precise fill is my favorite since it literally fills the machine up according to the amount and weight of the clothes. All my loads are washed with precise fill unless I feel like I need more water then you have the deep fill option. 👍

@geappliances

6 жыл бұрын

Hi Bianca - I'm so glad to hear you love your new washer! Thanks for taking the time to let us know! Take care, -CC

@momgrandma5496

5 жыл бұрын

You must have gotten the one machine that was built by someone who was having a good day and it wasn’t on a Monday.

@geappliances

5 жыл бұрын

Hello Mom Grandma, thanks for contacting GE Appliances. Do you have a GE Appliance washer that we can assist you with. Just let us know. Thanks -SF

@hottiebabe14

5 жыл бұрын

Maybe you are hearing impaired? My first load, it has an inch of water, making loud noises.

@kenmoyer1950

3 ай бұрын

If you feel you "need more water" over the "precise fill"... then it isnt a precise fill.

So glad!!! I decided to watch this! My ge he washer kept putting just the BARE minimum amount of water in the tub, and it was getting on my nerves... So like the video says hold the deep fill button for three secs, it'll start filling up and when it's at the amount you want, press the button again. Right after, the washer should begin washing (again. I did it after I'd already start the cycle.) Best of luck ☺️

@jarvickh2326

Жыл бұрын

Thank you 🙏🏽

@vaneremyroy1

Жыл бұрын

You push it before or after you press start? I push it after I press start & it doesn't do anything, it just makes a error like noise. Also, does it do it on any cycle?

@thatbishhhnish8131

Жыл бұрын

The same thing here, I thought the washer was a piece of crap that was stingy with water but I learned I now have control over how much water I need. Tide pods were the worst cause they’d stick to my clothes cause the washer water never soaked all of the clothes, I shoulda known

I'm so glad I saw this video. I bought mine when it was a year old and still under warranty for only $100! That incled the dryer also. I've had it for 6 months and it didn't come with instructions and I didn't want to bother with asking my friend about it. She couldn't stand it and bought her a new set. I have tried to wash anything since I've watched this video but I will be very soon now that I know what the buttons are for. I love them both. Good luck with all of your washers

@geappliances

Ай бұрын

If you ever have any additional questions about your washer and dryer, don't hesitate to reach out to us. We're always happy to help!

I have had mine since 2018 and it's been great.

@geappliances

Жыл бұрын

We're so glad to hear that you're enjoying your washer. We're glad that you're a part of the GEA family! If you have any questions, feel free to reach out. Thanks. -AT

This machine is by far best I've ever had !! I researched every make and model . Chose this one . Did not disappoint

@geappliances

6 жыл бұрын

Thanks for the feedback, Mark. We are glad your new unit is working well for you. LM

I can’t believe that i found this video after a YEAR of using this washer! I was so frustrated BUT i finally found the answer. I was only pressing once, NOW i know i have to press it a second time AND PRESS & HOLD for 3 seconds to make it FILL UP! Thank you! It worked! I should have read the instructions but i didn’t. Argh!

@MrScoop70

6 жыл бұрын

Hi Elizabeth, Does the light beside the Deep Fill Option come on for you when you press and hold for 3 seconds? Mine is not and does not seem to add any extra water. This thing is really starting to make me UGLY!

@geappliances

6 жыл бұрын

Hi Steve - if you can give us the model number of your washer, we'll be glad to check to see how Deep Fill works on your model. Thanks -CC

@MrScoop70

6 жыл бұрын

Hi, It is a GTW485BMMWS. I tried to activate the DeepFill option both prior to cylcle start and after. The led light will not come on and no extra water is being added....thanks...Also I pulled the power cord for a reset and get the same result.

@geappliances

6 жыл бұрын

Thanks for getting back to us, Steve. If you press and hold the button for 3 seconds, you should get the maximum fill level. If this isn't working for you, then I'd recommend that you have service check it out because it sounds like it's not working for you. Here is a link to our on-line service page: www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service Thanks -CC

@MrScoop70

6 жыл бұрын

I found my trouble by reviewing a link that you sent to another person on this site. I was on The "Normal/Colors" cylce and the Deep Fill does not work on this cycle on machines manufactured after 2016......................"Deep Fill is available on all wash cycles except the Normal/Colors cycle due to 2016 Department of Energy regulations. Energy Star models manufactured before July 2016 offered Deep Fill on all wash cycles, including the Normal/Colors cycle."

I love this washer.I can wash everything. In there big blankets and comforter too I had in pandemic time but now it doesn't fill-up on some different options.i don't know what to do I have to stand there for each load to see if it's filled or no I tried resetting the machine too to unplug it for 2 mins

I’ve been having trouble starting the deep fill option. I did it once to where the water was coming out as I was putting clothes inside and now I can’t seem to do that anymore.

Water conservation should not interfere with quality of product that should do as it says and clean your clothes. It is not the water, but the product!

Glad I'm not the only one who has this issue. Wish I would have known prior to passing the return by date.

@geappliances

6 жыл бұрын

Hello Jamie, For further assistance on this, please call the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com. Thank you. -SF

@geappliances

6 жыл бұрын

We're so sorry to hear this Jamie. Your comments are important to us. Our product design division takes these suggestions into account when planning future products. We hope we have the opportunity to win your loyalty again in the future. Thanks for providing your feedback. -SF

Mine says Deep Rinse...is that the same thing?

I have the GE Model # GTW460ASJWW. It will NOT fill even on Deep Fill. I have checked the water flow to ensure water is able to come in. It will not add water when I hit the Deep Fill button. It will not add water when I hold the Deep Fill button. I have never been able to fill my washer. I have actually gotten buckets, fill them in the bathtub, and poured into washer to get more water. This is ridiculous!!!

@deloriswages5563

4 жыл бұрын

these washing machine needs to be be recalled. i should have done my research before purchasing this machine. This model is a joke. They get your money and then there done with you.

The same with mine the water is not covering the clothes .needs more water deep fill is on but not adding water I NEED HELP PLEASE ASAP

Bought a brand new one and it doesnt even take in water. just jerks the hose and stops. doesnt even drain when doing the drain and spin setting. tried to do the reset but no luck. just doesnt work at all. Glad ill be returning this and getting a better washer.

I hate my GE Deep fill washer, I can't get it to fill at all!

@geappliances

6 жыл бұрын

Hi Deb - I'm sorry you're having an issue with your washer. If it's not filling, please take a look at the following link for things that you can check: products.geappliances.com/appliance/gea-support-search-content?contentId=17383 I hope one of these suggestions help but if necessary, the number for service is listed as well. Thanks -CC

@marlocruise9052

4 жыл бұрын

Product is crap. Repair men for a reason they know their products will break down 🙁

@arlenaortiz7561

2 жыл бұрын

same

@meeka59

2 жыл бұрын

It sucks so bad and doesn't clean clothes good at all!

What model are people buying? I have the GTW330ASKWW. It's new, and it fills up completely. Time will tell if the filling fails. But I removed the lid lock switch, but the switch in the socket so that I could watch the whole washing process, and it filled the tub full of water.

@geappliances

6 жыл бұрын

Glad to hear you're happy with the amount of water in your washer - thanks for sharing!

I wished I had done my homework before buying this washer. I pushed the deep fill button for three seconds and you do get more water but the water only came to a third of the tub and that’s with clothes that came to half the size of the tub. I wished I had bought the Amana washer instead. If only the deep fill washer filled with more water. I would be happy with it.

@geappliances

5 жыл бұрын

Hi Marlene, please take a look at this link regarding how to add more water using the deep fill feature. products.geappliances.com/appliance/gea-support-search-content?contentId=22718 I hope this helps. Thanks for checking with us. AS

@Kt-cn2rq

5 жыл бұрын

Lol it's bad when with had the worst rated washing machine than this 😂 I had Roper good until sounded like gun shots and running away from the wall.

@AnnKindle

6 ай бұрын

Me too. I want more water but pretty much all the newer washer are made the same with Derp Fill. Government Regulated it

I have followed exactly the instructions for the 26 gal of water fill and believe me it has not worked. I have called GE, and have had service manY of times! They say nothing is wrong with the machine, I fell I have a 🍋 I hate this machine!,!!Why doesn’t mine fill to 26 gal if I set it as you have demonstrated? Please help

@geappliances

6 жыл бұрын

Hello Judi, we are sorry to hear this about your new washer. Do you have an incident number concerning these issues, that we can look into for you? -SF

I love my maytag commercial..is the closest to the old school washer models you can find out there MVWP575GW Heritage 3.5 cu. ft. White Top Load Electric Washer

Has anyone found a fix or recall on this washing machine yet? ours is only 4 months old and used to fill all the way up like the video, now it only fills about 6 inches. doesn't matter which load size. Apparently this seems to be a very big issue with this model.

@geappliances

6 жыл бұрын

Hello Chase, we would like to help. There are two ways Deep Fill can be used to increase your water level...To add just a little more water: Press the Deep Fill button once before starting the cycle to add 3 gallons of water to the wash load. Once the washer has stopped filling, you can press it again to add 3 more gallons. To get a full tub, press and hold Deep Fill button for 3 seconds to fill the washer to the maximum water level. It will fill to approximately 26 gallons. -SF

@moggmusic

2 жыл бұрын

@@geappliances Sorry guys, I have the 460 model, the deep fill is useless. The only way I can get it to work is if I unplug the washer, then plug it in and lift and close the lid 6 times within 12 seconds to reset it. Then it fills properly for the next wash cycle but back to max 10" of water in the tub for subsequent fills until I do the reset again. Replaced the circuit board once, ran through the diagnostics a few times with no faults found. Have been stuck doing 1/2 loads just to get the laundry done. Looks like a quality product but there is an inherent manufacturing flaw. I'm thinking of mounting a couple of switches on the front panel: 1. a power switch. and 2. a momentary contact switch that I can press 6 times in 12 seconds to reset this thing before each load. At least it will keep the lid switch from wearing out but I will still have to select 2nd rinse to ensure the clothes get rinsed properly. Slightly better than a wash board I suppose.

has anyone had a problem with rust? Washer is 3months old and at the top of washer I get a rust ring. This has happened twice now. Not happy

@geappliances

7 жыл бұрын

Hi Julie - I recommend taking advantage of your warranty by having a GE Appliance technician properly diagnose and repair your appliance. You can schedule an appointment by calling 1-800-432-2737 or schedule on-line at www.geappliances.com/ge/service-and-support/service.htm -TS

We just done our 2nd load in this wash machine we started the load at 9:15 p.m. and it is now 12:18 a.m. and is still not done Is this normal for this washing machine it's set on normal load

@geappliances

5 жыл бұрын

Hi James - the washer normally goes through a spin cycle two times (it may spin after the wash cycle and then again at the very end of the cycle). If this happens again, please let us know the model number of your washer. Thanks -CC

wish i would have looked here first. im even washing half loads and they fail to go under the water. i thought less water usage was a good thing but the clothes never seem to go under with the agitator dont know what its doing but isnt moving things down

@geappliances

6 жыл бұрын

Hi Andrea - if your washer has a Deep Fill option, I would encourage you to use that option if needed. Some loads can benefit from more water. Thanks -CC

@amy-pag

5 жыл бұрын

@@geappliances Why give us fraudulent replies? We already told you -- deep fill option doesn't work!!!

I have had three gtw460 washers over the past 6 weeks. None allow me to change the water fill level after pushing the "deep fill" button. I have read numerous blogs, reviews and youtube videos. I have sufficient water pressure and no filters are plugged. Three sets of delivery agents have hooked the different washers up and all say that they are not working properly. What gives?

@geappliances

6 жыл бұрын

Please review this link for details on how to use deep fill, products.geappliances.com/appliance/gea-support-search-content?contentId=22718 AS

@kenmoyer1950

3 ай бұрын

Push the button "for 3 seconds", not momentarily.

I was using the BULK setting but don't need extra water. How do I STOP the Deep Fill as the light is ON?

@geappliances

Жыл бұрын

Hi there. We appreciate you reaching out about this. In order for us to better assist, can you please send us your model number? Hope to hear from you soon. -AT

I bought the GE Washer Model #: GTW460ASJ5WW in December, 2019, one year and one month ago at Lowe's. Warranty period? ONE YEAR. This has been the biggest appliance purchase mistake of my life. We have overcome most issues by unplugging, waiting one minute, re-plugging, raising and lowering the lid six times in under twelve seconds. What a farce! Now, we have to go through this process each time the washer enters the drain cycle. It doesn't drain on its own, but will drain completely after going through this procedure. What a colossal purchase mistake!

how do replace a belt

I just got one of these and I have none of the problems everyone else is complaining about

@geappliances

6 жыл бұрын

Glad to hear that, Shane - thanks for sharing!

@kimberlyreeves5569

4 жыл бұрын

Try this.... Press the deep fill button and hold it until you hear the sound. Then put your washer on soak for 15 or more minutes. While the clothes are soaking press the deep fill button again and hold until you hear the sound. Press again like that if you want even more water. See how that works for you all. It works for me, and I just figured this out recently.

I have to agree with the rest of these people! My washer, same model, the water wouldn't drain and stayed full, it would drain when I took the drain hose and held it on the ground but it never drained all of the way. And the lid never unlocked. My clothes were still in there.

@geappliances

6 жыл бұрын

Hi Amber, We are happy to assist with product feature information, use and care and basic troubleshooting of appliances. If your top-load washer is not draining, check the following: products.geappliances.com/appliance/gea-support-search-content?contentId=23080. If these suggestions do not help the situation, service is recommended. To schedule a service appointment, contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online. Hope this helps, -kg

@geappliances

6 жыл бұрын

Hi Amber, sorry that you are experiencing an issue. Here are a few more troubleshooting tips to share in the following link. If the lid will not unlock: products.geappliances.com/appliance/gea-support-search-content?contentId=23192. If this doesn't help, service may be required. If you would like to schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or online. Thanks -kg

Update: So I bought this washer again because the other brand new washer I bought became worser than this model because that washer was malfunctioning like crazy and then the machine never worked again so I took it back. I’ve realized I’ve had no choice left but to re-buy this model and it was one of the higher end models. This washer didn’t have any problems at all and it’s easier to get more water so I’m glad I finally have a good washer again.

@geappliances

6 жыл бұрын

Thanks for the feedback, Mr. Mitch! Glad that you gave us another chance, and the experience has been much better. TH

@deloriswages5563

4 жыл бұрын

wow you are one of the lucky ones

@biggysmoovemusic7777

4 жыл бұрын

deloris wages not really!! I’m going old school soon

@sunkiss647

2 жыл бұрын

@@geappliances I want just a regular old fashion wash. I have the one with no agitator. I am very😡. Because I don’t know which button to push for just a regular. Wash, please help me

I just made the following comment on another video about this. So I'll say it here too. I have model # GTW685BSL1WS. The washer came with this house when we moved in last year, and we have no manual for it. I tried using the deep fill button and it does nothing. You hear a very faint sound, and the light on the button does not light up. It's as if the button is locked out. I've tried pushing it before starting the wash, and also while it's running, but it never does anything. Thanks.

@geappliances

5 ай бұрын

Hi - this is a nice washer! If you wish to use the deep fill option, press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load. Then hold the Deep Fill button for at least 3 seconds to provide the deepest fill level possible. To view the Owner's Manual, please visit: spklr.io/6059WqvP Please let us know if you need additional assistance! Enjoy your evening!

@MillerMeteor74

5 ай бұрын

@@geappliances Hi. I already tried everything you say, but nothing happens. The button does nothing, which I said in my original comment. Thanks.

@geappliances

5 ай бұрын

We're sorry to hear the tips we provided didn't solve your problem. If you feel as though there is an issue with this feature, you can call our GE Appliances Consumer Services at 1-800-432-2737 (Monday - Friday: 8 a.m. - 8 p.m. ET. Saturday - Sunday: Closed) to schedule a service appointment. You can also schedule online at this link here: spklr.io/6055WS1B. We're confident one of our skilled service technicians will be able to help you.

So if your washer cuts on but no lights and starts trying to drain the machine with nothing in it?

@geappliances

4 ай бұрын

We would be happy to look into this for you. Please reach out via private message on Facebook or Instagram. When doing so, provide a description of the issue as well as your model/serial numbers.

Thanks for nothing GE! I’m officially crazy after 2 years of fault codes diagnostic tests replacement parts and laundry detergent stained clothes.

deep fill on this washer is useless . i just get a bucket and ad water

@geappliances

6 жыл бұрын

Hi Alejandro. There are two ways Deep Fill can be used: Add a little more water: Press the Deep Fill button once before starting the cycle to add 3 gallons of water to the wash load. Full Tub Fill: Press and hold Deep Fill button for 3 seconds to fill the washer to the maximum water level. It will fill to approximately 26 gallons except on portable / stationary models with Deep Fill. On these models the maximum water level is approximately 20 gallons. Be sure to use the Full Tub Fill. - RF

@TheMohawk102

6 жыл бұрын

i have tried all of the above and no luck . still use a bucket to deep fill .

@reneemcevoy8878

6 жыл бұрын

Try another cycle. I found this on another site. I can't believe nobody from GE could tell me/us this! "On Energy Star models with this option, Deep Fill is available on all wash cycles except the Normal/Colors cycle due to 2016 Department of Energy regulations."

@gladysburgos2617

4 жыл бұрын

This piece of shit is just that!!! I can't fill it to the capacity that I wish to use, especially for my quilt, the washer is big enough to hold enough stuff, it stays up on top because of not enough water, I'm not one that overloads my washer, but I don't think that they should tell us how much water to use, I'm pushing 60yrs., I know what the hell I'm doing, I was thinking about putting it on the curb for garbage pickup but thanks to Alejandro Fernandez, I'll try the bucket. "Hey, ge are you smarter than a Fifth grader" I bet they can put something better together. 🤬

thats why i buy it for my brother

@geappliances

6 жыл бұрын

That's great to hear, Filiberta! -NC

Best washer out love it

Mine won’t fill up 😢

I hate these new washers. I feel like I don't have control over the water level. Most of the time I have to reset the washer to use deep fill. I miss the old washers. You should be able to pick how much water to use. The stupid EPA and the tree huggers made it where you have to use less water. So stupid! I decide how much water to use not the government!

@geappliances

6 жыл бұрын

Hello Baldpipesmoker, This particular washer does offer the option to choose a water level, as well as add additional water with the Deep Fill Feature. Thanks for the feedback. - LM

@baldpipesmoker1

6 жыл бұрын

GE Appliances The Deep Fill button doesn't work right!

@geappliances

6 жыл бұрын

Hi - what's happening when you press the Deep Fill pad? Please list the model number as well. Thanks -CC

@corin164

5 жыл бұрын

This is what happens when you vote for people like Nancy Pelosi and her Party of whacko environmentalist.

@RedTees

4 жыл бұрын

EXACTLY, BaldPipeSmoker. No one wants to push all these buttons in order to make enough water to go into the washer. WHO'S STUPID IDEA WAS THIS???

We have this washer and I absolutely hate it. I'm busy and sometimes I have to walk away and I forget to put the lid down after it starts filling with water. Since I don't get to it within a certain amount of time to start it, instead of a reminder beep or something, the stupid thing just drains the water out and there's no way to stop it. It wastes more water than it saves. I used less water and energy with my old washer.

@MalikTheMessenger

Жыл бұрын

That’s like saying I hate my oven burns my food when I put the timer on and it doesn’t automatically shut off.

@crazydaisylou

Жыл бұрын

No. It's like saying that every washer I've had except for this one paused the cycle when the lid was raised, which is also a safety feature. So did this machine not have that safety feature then? That's dangerous. This washer wasted shit tons of water. If you don't like my comment, go somewhere else. I have no time for your BS.

@AnnKindle

6 ай бұрын

U are absolutely correct about using more energy and water, the spin don't take out too much water either. I hate mine too, but its these newer 2023 models that just don't do it like the old washer. Stuff between a hard place and a Rock

@kenmoyer1950

3 ай бұрын

All brands of washers will time out and drain if you leave the lid open. The workaround is to press the "PAUSE" button to pause or stop the timer before you walk away. Its to keep small children and pets from otherwise being killed if they climb into a cozy clothes hut with its silent death timer.

GE asked for information and I sent it with no response from GE, what the deal?

@geappliances

5 жыл бұрын

Hi Ta - I don't see that we received an email from you. You should have received an automatic response that included an incident number - do you have that so we can look it up? If not, please email us again at eResponse@geappliances.com with your information. Thanks -CC

Doesn’t work. I have this washer and I do more loads because it doesn’t fill enough. My sheets have dry spots so I have to wash my full size sheets one at a time.

I bought the GTW460ASJWW six weeks ago. The Deep Fill worked one time. Now, when I press the button, it plays a tune but doesn't add more water. I've read and reread and followed the instructions on the link that GE offers. When I called customer service I was told that they have "a lot of problems with Deep Fill." Really? She also said that she could send out a repair person but didn't know "what good it would do." Looks like I'll have to add more water with a bucket to get the level I want.

@geappliances

6 жыл бұрын

Hello Jeffrey, we encourage you to view the following link for instructions on using the Deep Fill option: products.geappliances.com/appliance/gea-support-search-content?contentId=22718 If it does not work as designed, a qualified service technician is required for an accurate diagnosis. We encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: www.geappliances.com/service_and_support/service/ -SF

@dansnooks143

5 жыл бұрын

i have same issue they say it works on all settings but nope it dont.....worked once and i paid extra for it....not impressed. i guess i will be trading mine in for cheaper model

@geappliances

5 жыл бұрын

Hi Dan, Please take a look at the following link regarding Deep Fill: products.geappliances.com/appliance/gea-support-search-content?contentId=22718 JW

I am sending mine back and purchasing another type. I can not get the water to fill any higher than to the top of my wrist. Even with the deep fill button pushed, and on super load, it will not fill up anymore than to that level. I like the machine, but my clothes are not getting clean. I have only had it for 4 days. I had it replaced with another same model, and it still wont fill up with water past my wrist on any load setting. Even super!! I will not buy a GE again..

@ajshafer1786

4 жыл бұрын

Not all of these GE washers will act like the deep fill is off & the water level is set to "Small". The deep fill & water level setting on my friend's GE washer work great!

@deloriswages5563

4 жыл бұрын

im stuck with mine.i have to pay for something i cant use..Im going to home depot to purchase another one.I will never buy a GE anything. That company is bad

wow.

My problem is whenever I try to wash towels and sheets no matter how I try to balance it when it is dry the load always goes to one side and unbalances the machine so much that it never fully dranins and bounces the machine around. What are the steps I should be doing instead?

@geappliances

7 жыл бұрын

Hello Pat, We are sorry for your inconvenience. Please view the trouble shooting link below: products.geappliances.com/appliance/gea-support-search-content?contentId=17445 - Thanks for checking.

@patteager4565

7 жыл бұрын

My computer says this site cannot be reached

@geappliances

7 жыл бұрын

We're sorry, Pat. Please try it again at: products.geappliances.com/appliance/gea-support-search-content?contentId=17445

@patteager4565

7 жыл бұрын

None of this advice applies. It seems the only thing that works with towels is only put in two at a time with some sheets to keep it from unbalancing. I still haven't quite figured out how to balance regular closthes when it is a small load.

@geappliances

7 жыл бұрын

Hello Pat - we're very sorry to hear none of the trouble-shooting tips helped. We recommend contacting GE Appliance Service at 1-800-GECares (1-800-432-2737), Monday - Friday: 7 a.m. - 10 p.m. ET and Saturday - Sunday: 8 a.m. - 6 p.m. ET or online at: www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service -NC

Where is the filter located on this model?

@geappliances

Жыл бұрын

Hi! Thanks for asking. For 2001 and newer top load washers, the fine mesh filters were removed from under the agitator when it was found that a better pump and larger holes in the hub under the agitator did a better job of removing lint and preventing clogs in the drain system. The drain system allows water to flow through the basket and out the bottom of the tub pulling lint, hair and small particles with the water. There is no maintenance required on this system, so there is not a way to access the pump for cleaning or maintenance. You can learn more here if you'd like: spklr.io/6054cr18 All the best! -MS

@chizknocka

Жыл бұрын

Thank you kindly!

Hola tengo una de estas lavadora y no sirven

My brand new GTW490 model will NOT deep fill at all.

This washer has been a nightmare. I so wish I had googled it before buying it. It is the worst-most regrettable purchase I have made in years. It's causing me so much stress and frustration that my health has truly been impacted, I get high blood pressure while doing laundry, my chest starts tightening and I get anxious. The washer DOES NOT DEEP FILL- DOES NOT SPIN OR RINSE in most cylcles----- there is almost no water in most wash cycles and I have been able to video the washer washing clothes with no touchable water, it does spray some water into the basket but there is touchable/measurable water level. I have had to pour water into the tub/basket to try and fill it. Then on some other cycles, for example- colors- hot wash- super load- deep fill- and rinse -fab softener- it will fill it up with some water- but then then it does not rinse the clothes with water- and the spin cycle sounds like the washer motor is winding out and when the winding out rumble and tumble -bouncing- of the washer- BY THE WAY- THIS IS THE LOUDEST - WASHER I'VE EVER HEARD- it leaves the clothes wet. I can literally ring them out and you can see the unclear- soapy water. I have a video of this as well, but my videos are so large I cannot figure how to post them. This washer is just a big fat hot mess!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I called GE and they sent a repair guy- I told him- there has to be clothes in it for him to see the issues, he said he was going to do his diagnostic tests and did not need clothes- So he did his tests, made it wash, made it rinse- made it spin, and then said- it checked out. I called GE back a few days later and told him the same issues are happening. The same guy came back and this time I had clothes in it- He was late arriving and so I had to leave but my husband was here. The repair guy did his thing and left. When I got home the clothes in the washer had supposedly been washed, rinsed and spun. The repair guy did not touch the clothes- they were soaking wet as usual after the spin cycle. I have to run the washer in the drain and spin cycle so that I can put them in the dryer. UUUUUGGGGGGHHHHHHHHH Class action LAWSUIT!!!!!!!!!! from the looks of the complaints here- there is definitely a case. I called the tech and sent him the video of me taking the clothes out of the washer and ringing them out into a clear glass jar- he agreed they were not ready to go in the dryer like that and he was going to contact tech support and get back to me by the end of the day, I did not hear from him. I called GE today and the 1-800-386-1215- gave her my case # and the rep said - if they tech did not have to order parts or make a repair then there is nothing wrong with the washer!!!!!!!!!! OMG WTF!!!!! I'm waiting for the first rep, Debra- who was super helpful to call me back and hopefully arrange for GE to take this junker back and refund me my money.

@laurahowland7937

6 жыл бұрын

to bad we couldnt sue them, i have the same issues

@laurahowland7937

6 жыл бұрын

i add big buckets of water to my washer

@aaudrab

6 жыл бұрын

@aaudrab

6 жыл бұрын

@analarson2920

5 жыл бұрын

Don't feel bad, even after I googled it some said it was good and others bad, mine was good initially and now a nightmare, the repair guy has been here over an hours trying to program it after they bought in a new control board. I guess I will have to go to the laundromat to get clean clothers.

I just received my machine,I set it for 30 minutes and it is sill doing after 1 hour.

@geappliances

8 ай бұрын

Hi, Congratulations on your new washer! We are sorry to hear that the cycle is running longer than you expected. Please note that the wash time depends on several factors, such as washer options, load size, and fabric type. If you require further assistance, please feel free to send us a private message via Facebook, Instagram, or X, along with the model number of your unit and additional details. We are always glad to help you in any way we can. Take care! -SH

But I tried it and it’s still not filling up

@geappliances

Жыл бұрын

Oh no! We're so sorry to hear this. Please send us your model number so we can look into this on your behalf. Thanks! -AT

we`ve had this washer for two weeks...it was doing full tub deep fill but now its not doing it...what should we do?

@geappliances

6 жыл бұрын

What is your model number, Healthyamerican? If you need to locate this number please see: products.geappliances.com/appliance/gea-support-search-content?contentId=19129 Please let us know so we can research this further. Thanks -SF

@gladysburgos2617

4 жыл бұрын

Pitch that bitch!!

I have this set only four years and the washer stoped working all it does is drain no lights you can’t get it to stop you have to unplug it. Can’t uses it. I think they’re was something wrong with it ever since I bought it.

@geappliances

6 жыл бұрын

Hello Mary, We are sorry to hear you are having an issue with your washer. Is your washer filling and draining at the same time? If so, take a look at the link below. products.geappliances.com/appliance/gea-support-search-content?contentId=17418 JW

@Viola5501

6 жыл бұрын

No. All it’s doing is draining no water coming in, the water valves are all open, It’s just draining. None of the button are responding no lights are coming on, It won’t stop draining unless you unplug it. The drum or agitator are not moving ether. It sound like it might be trying to engage when you plug it back in. But then it just tries to drain with no water in it.

@geappliances

6 жыл бұрын

Mary, We are sorry this is happening. We recommend that you have service come out and diagnose this for you. They can be reached by calling 1-800-432-2737 or you can schedule online. JW

@Viola5501

6 жыл бұрын

That just it we called the GE Service line they do not have a service specialist in my area. And said they can’t help us. I will never buy a GE Appliance ever again.

@geappliances

6 жыл бұрын

Can you send us a private message and include your zip code?

I've read thru all 255 comments (as of 1-28-2020) and almost ALL of them say the same thing. The DEEP FILL DOES NOT WORK and then @GE Appliances replies with a link on how it's supposed to work. Nope, NOBODY in this thread of 255 comments has been able to make it work. The machine simply does not allow it to fill with enough water...period. Please, if anyone has found a workaround, let me know...besides dumping a bucket of water in it myself. I'm even willing to disassemble the damn thing to adjust or disable whatever sensor it has that limits the amount of water. I'm tired of running small loads twice just to get stuff rinsed. Conservation my ass.

@khokoOO7

6 ай бұрын

Did you ever find a work around?

i love it!

@geappliances

8 жыл бұрын

So glad to hear :)

@Joemil271

7 жыл бұрын

Why do these not have clear tops like the He models?

@geappliances

7 жыл бұрын

The clear tops are only on select top-load washers. We'll be sure to let the product team know there is a request for more models to have this feature!

I bought a GE HE washer with both deep fill and deep rinse 2 weeks ago, big mistake. No matter what I do it only fills with about 6 inches of water tops. We have tried just about every different setting with no luck. Would not recommend it to anyone!!

@geappliances

6 жыл бұрын

We're so sorry to hear this, Connie. Are you pressing and holding the Deep Fill pad for at least 3-5 seconds? It should like like the amount of water in the video. -NC

@conniemartin1247

6 жыл бұрын

Even when we hold the deep fill button for the 3 - 5 seconds it still doesn't fill any more than about 6 inches of water. I have literally washed only 4 loads since we purchased it and I don't think any of them got clean. So frustrated!!

@geappliances

6 жыл бұрын

Hi Connie, thanks for reaching out to us and we want to help. What is your model number and we can research this for you? Thanks for working with us. -SF

@conniemartin1247

6 жыл бұрын

GTW460ASJWW is the model number. It's the same one as in the video with the deep fill and deep rinse options.

@geappliances

6 жыл бұрын

Connie, there are two ways the Deep Fill feature can be used: •Add a little more water: Press the Deep Fill button once before starting to add 3 gallons of water to the wash load. Once the washer has stopped filling, you can press it again to add 3 more gallons. •Full Tub Fill: Press and hold Deep Fill button for 3 seconds to fill the washer to the maximum water level. If still not working contact: www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service -SF

I just bought mine too, and I couldn't believe this washer actually does not wash my clothes, that's why I'm here in you tube looking for answers. I bought mine in Conn's an we were told we cannot return it, made me very mad. Why am I paying for something that does not work at all.

@geappliances

6 жыл бұрын

Hello Elizabeth, we are so sorry to hear this about your washer. Please list your model number and the issues you are having so that we can help. If you need help in locating your model number please see this helpful link: products.geappliances.com/appliance/gea-support-search-content?contentId=19129 -SF

mine won't fill to the top😞 taking it back

@geappliances

7 жыл бұрын

Based on the information you provided, the diagnosis and repair for your appliance needs to be done by a qualified appliance service technician. You can schedule an appointment at 1-800-432-2737, Mon-Fri 7 am - 10 pm ET, Sat-Sun 8 am - 6 pm ET or schedule online anytime at: www.geappliances.com/ge/service-and-support/service.htm -TS

@BriNG384

7 жыл бұрын

GE Appliances i just bought it like yesterday its brand new.

@geappliances

7 жыл бұрын

What is the full model number of the unit? If you need help locating your model and serial number, click the link below for more information: www.geappliances.com/ge/find-model-serial-number

@BriNG384

7 жыл бұрын

GE Appliances GTW485ASJWS. I've also tryed putting it on "bulky items" and it still just fills up to less than half way.

@geappliances

7 жыл бұрын

Hi Bridget, thanks for your purchase! We suggest to view the water levels on page 11 of the Owner's Manual: products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90555.pdf Select the Deep Fill feature for loads where extra water is needed. Press the Deep Fill button once before starting the cycle to add an additional 3 gallons of water to the wash load. Holding the Deep Fill button for 3 seconds will provide the deepest fill level possible (26 gallons).

NO WONDER WHY there was still soap on all my clothes!!, I never used the deep fill button and so the water never filled to the top and it could never rinse off my powdered detergent. On my old washer the water always filled to the top and on this one it never did. But I see now, going to try it out and do laundry

@geappliances

Жыл бұрын

Hi Babykay- The Deep Fill is a great feature! We hope this helps you. If you have a Deep Rinse, this is also very nice. Here's a link for more information: spklr.io/6055lyw1 If you have any questions, please let us know. We are happy to help! Thank you! JW

Can I wash a King size sherpa in this?

That last comment simply isn’t true. Deep water is needed to clean, rinse and remove dirt and odor. Otherwise, you have to run numerous small loads . Or run multiple deep rinses , etc. That’s way more wasteful than a single large load with deep water

Holy shit I just wish I could wash my blanket. Deep Fill does not work.

Did you actually get that much water in there by using the deep fill option or did you add water at the end by some other means?

@geappliances

8 жыл бұрын

We used the deep fill option! Are you getting different results when you're using yours?

@randomhowtos..7633

8 жыл бұрын

yes. Using the "super" load size and holding the deep fill in for the full 3 seconds and we have tried using every mode; towels, bulky, heavy, etc - we are still only able to get 6" of water (literally, i measured) in the tub. After seeing this video and one on home depot's site that showed tubs half full or so, I contacted the GE service center and was told it was normal and that they were unsure why the tubs in the videos appear half full.

@geappliances

8 жыл бұрын

On your model, do you have the Deep Fill or Deep Fill Rinse? See if the below links help at all. products.geappliances.com/appliance/gea-support-search-content?contentId=22718 products.geappliances.com/appliance/gea-support-search-content?contentId=16829

@Makeupjunki76

8 жыл бұрын

+GE Appliances I have experienced the same exact issue with the water level and beginning to regret my purchase. Washing sheets are such a pain. Every single time the sheets end in a twisted up mess which throws the load off balance in the spin cycle. I have to pull the sheets out soaking wet untwist and unknot them and try again. I do pay attention to evenly distribute the sheets at the beginning and use the Towels/Sheets setting but to no avail. GE I'd love to know how to resolve this issue.

@geappliances

8 жыл бұрын

Read over this troubleshooting link and let me know if doesn't help! products.geappliances.com/appliance/gea-support-search-content?contentId=17342

Do not buy this washer, I bought this washer for me and my parents to use because our older washer broke down. This washer would not use enough water and the hot water doesn’t work at all. The spin cycle is a mess because we keep hearing banging noises from the machine. The Agitator won’t wash my clothes properly at all, my clothes would come out still dirty and smelly. So I took this washer back and made sure I’ve gotten my money back.

@geappliances

6 жыл бұрын

Hello Mr. Mitch - we are very sorry to hear of the difficulty you experienced. It is certainly not what we would expect to hear and we apologize for your inconvenience. It sounds like the shipping material was not removed. We hope we have the opportunity to win back your trust again in the future. Thank you for providing your feedback. -NC

I’ve had this thing a week and I HATE it. The deep fill button is useless. I bought this washer BECAUSE I was let to believe I could actually put enough water in it to truly clean our laundry. Total lies. The only way to get as much water as is in that video is to dump it in with a bucket. My 11 year old washer was giving me issues, so I saved for months for this washer. I honestly wish I had my old one back.

@deloriswages5563

4 жыл бұрын

I know the feeling..

Sucks sucks sucks. Even with the deep fill not enough water to even get close to covering my load! Do not buy this washer.

@geappliances

5 жыл бұрын

We're sorry you feel this way, Cindy. To get the maximum fill, please be sure to press and hold the Deep Fill pad for a minimum of three seconds. If your washer does not operate as shown in the video, please contact GE Factory Service by calling 1-800-432-2737 or schedule an appointment online at www.geappliances.com/ge/service-and-support/service.htm We hope this helps, Cindy!

why the hell won't it go past soak?!!

@geappliances

7 жыл бұрын

Josh- are you referring to the video or your model at home?

Okay, so I was hopeless reading through these comments. I pressed deep fill for 3 seconds and patiently awaited. It finally filled up. Phewwww.

Ha ha ha 😂 The water NEVER fills up to that level. Not even half that even with the “deep fill” on. What a joke!

@geappliances

5 жыл бұрын

Sjr341, If your washer isn't working as designed. We recommend that you contact GE Consumer Service at 1-800-432-2737 or schedule an appointment online. Keep in mind you do need to press in and hold the deep fill for 3 seconds to get the maximum fill. JW products.geappliances.com/appliance/gea-support-search-content?contentId=22718

@sygod35

5 жыл бұрын

@@geappliances yeah it doesnt work! I can never get the right water level!

Unfortunately, I have many GE products. I have had to replace the handle on my GE Spacemaker microwave twice. The face plate on my GE Adora Stove now needs replaced because the face plate is cracked from simple everyday wear (pressing the buttons). My GE Washer with so called "Deep Fill" has never worked right. Deep Fill does not work and my washer fills to MAYBE half on any cycle, on any setting, no matter what I do. GE products are CRAP!

@geappliances

7 жыл бұрын

We regret to hear of the problems, Brenda. Please review the link below to see if it helps: products.geappliances.com/appliance/gea-support-search-content?contentId=22718 Please e-mail your contact info (name, address, phone number) model & serial of the stove to eResponse@ge.com so that we can review further. Thanks TH

*sigh* if only these washers would last at least 10 years without a plastic part breaking, and I also heard the top of the line agitator and impeller models have an out of balance sensor that’s way too sensitive.

@geappliances

6 жыл бұрын

We regret to hear you are experiencing an issue with your washer. Can you please provide us with your model number and a brief summary of what's going on? Thanks. AS

@anonymous5074

6 жыл бұрын

Sure, the model is GTW685BSLWS. This doesn’t happen all the time, but the out of balance sensor is way too sensitive. It should only try to correct the situation if the tub is banging against the washer, but there are times when the display says “balancing” even if the load is clearly not off balance. It mainly happens with bulky items. The washer works fine otherwise, so perhaps in the future, make the out of balance sensor more accurate.

@geappliances

6 жыл бұрын

We appreciate your feedback and will be sure to share this with the appropriate design team.

I cannot believe GE has fam led with it’s reputation by allowing this washer to stay on the market. The agitator has broken off, cost $100 to get it fixed, after two washing the agitator is barely holding on it is wobbling and at 71, who wants to deal with the continued problem. The water just dampened the clothes, not matter what setting, it has yet to completely fill. I have to constantly go in and spread out the clothes throughout the wash. When I can afford it, I want to get rid of this dump!

@geappliances

5 жыл бұрын

We regret to hear that you are not pleased with your GEA washer, Ta. If we can assist, please email us at eresponse@geappliances.com with your name, address, ph#, model & serial#, and the purchase date. Thanks - TH

@elizabethfunfitmom4132

5 жыл бұрын

There all water savers now, I think it’s required by the government. At least ge is trying by giving us options to add water such as deep fill and deep rinse. I couldn’t find that feature on any other brand.

@lt38217

5 жыл бұрын

@@elizabethfunfitmom4132 check out the Maytag MVWP575GW

@chattikat12

5 жыл бұрын

OMG THIS SAME THING HAPPENED ON MY WASHER. GE replaced it with this one. Now I'm concerned.

@geappliances

5 жыл бұрын

Kathleen, Please be assured that GE has established high standards in appliance quality. In addition, whenever possible, we want our consumers to be satisfied with our products and any service needs that may arise. Feel free to contact us should you have a future need. AS

Hillarious how many people DON'T know how to use a washer. This washer uses less water and electicity, to save YOU money, and they think it's broken because it doesn't fill to the top for thier small load? Your loss my gain, i bought a return at practically half price and this washer is awesome.

@geappliances

5 жыл бұрын

Thanks for the positive and informative post, Justanopinion. So glad you got a bargain on this energy and water saving GE Appliance washer. You got the total savings! Enjoy! -SF

@caramelcuttee5044

5 жыл бұрын

Whoever this is, is full of it. I have had issues with the deep fill from the start. Small load my ass. My super loads fill to a small capacity a POS that I DESPERATELY WISH my husband would have never brought. I literally have to unplug & re-plug the washer every load just to get it to fill to the correct capacity's almost like it's resetting its self or something.

@deloriswages5563

4 жыл бұрын

@@caramelcuttee5044 We need to sue this company. Shame on them.

So I all u have to do is... press deep fill😐

@geappliances

6 жыл бұрын

Hi Brooke - if you have a Deep Fill option on your washer, it's a great way to get your water level higher. -CC

@vinnielove4042

6 жыл бұрын

GE Appliances Tried it does not work 😡

@geappliances

6 жыл бұрын

Hi Vinnie - what's not working? When you press 'Deep Fill' is water coming in? Please also give us your model number so we can check this for you. Thanks -CC

😂 Bought in September...messed up in October of 2022 here it is June of 2023 and STILL not one repair person has been able to fix it...they were able to charge me an additional $500 for an extended warranty 😂 but not able to give me a working washer and dryer, GE Customer service has been terrible so many lies.

@geappliances

Жыл бұрын

We’re sorry to hear you’ve had trouble with your washer and dryer as well as with service. This isn’t at all what we like to hear, and we’d like to take a closer look at this for you. Please reach us via DM through Facebook, Instagram, or Twitter. We’re standing by waiting to help. -GD

Do not buy a GE HE washer. Worse washer I have ever had.

@geappliances

6 жыл бұрын

We're so sorry to hear this, Sheila! Please email eResponse@geappliances.com with your concern. Please include details, your model/serial number, and your name, address and telephone number. They will be happy to check into your concern. Thank you!

@devinee29

Жыл бұрын

I agree! My complex use these and it only fill’s with water if you turn it to the bulky setting. I have NEVER had a washer that did not fill with water.

@AsWorld2020

Жыл бұрын

I have to agree. I can never get enough water to fill the washer. I push the deep fill and nothing happens. I wish I could return it. We spent a lot of money for everything else to work but the deep fill. 🙁

@debraharris6866

Жыл бұрын

I have called and called and the people are basically asleep! THEY DON’T CARE!

@Skittles939

6 ай бұрын

My washer only lets the clothes float it doesn’t move the clothes and the agitator moves to.

We have well water with low pressure will this fill up as in the video?.... We absolutely HATE our current "he" washer. I will never buy another.

We have had the GE with Deep Fill for 2 months, it is the WORST washer we have had, the deep fill only lights up in “ Bulky Item” hold for 3 seconds does nothing, I hear a slight beep, that’s it. Absolute junk & a waste of $$$. I recommend not wasting your time or $$$ on the GE washers.

About a washing machine from GE it's loud not a very good washing machine

Wow GE.. One direct comment about how much water the machine is supposed to actually use and all contact is cut... I guess the silence is my answer...

@geappliances

8 жыл бұрын

What do you mean? We're still here, did you see our last reply?

@geappliances

8 жыл бұрын

My apologies if my delayed response time led you to believe we were ignoring you! That wasn't the intent at all, I just wanted to verify with the product team before responding!

This washer is giving me headaches the repair man came he said I need to use deep fill but now it doesn’t even fill nothing I’m washing right now I only have a little bit of water I keep changing the setting right now is literally in washing mode and no water ugh 😡🤬

@geappliances

Жыл бұрын

Hello there, we're very sorry to hear that your washer is not working as expected. Modern top-load washers are designed to use less water, but still provide the best washing performance possible. The "Deep Fill" feature can be used to bits of water at a time, or to completely fill up the tub. If your unit is not filling with water at all, we recommend referring to the following article for potential causes, and solutions, for this concern: spklr.io/6052YFfj You can also reach out to us via private message on Twitter/Facebook if you would like for us to provide further assistance. Take care. - PM

Total piece of garbage machine!! Clothes not clean, not enough water, lid always locked, agitated clothes so become uneven and spin cycle goes crazy. Very poor design

Look at GE in the stock market. They won't even be around much longer I'd guess. Company has been letting their customers down for years now. Pitiful they can't even produce a simple damn washing machine that cleans clothes anymore!!!!!

@geappliances

5 жыл бұрын

Hello Marc, thanks for reaching out to us with your concerns. Please let us know how we can help and your model number. Thank you. -SF

I bought the GE deep fill and it was the biggest mistake of my life. It won't agitate to wash nor does it spin. I will be getting my money back! My review of this POS is people don't waste your money. You will get better results from a washboard!!!!

@geappliances

7 жыл бұрын

Hello Lisa - Based on the information you provided, the diagnosis and repair for your appliance needs to be done by a qualified appliance service technician. You can schedule an appointment at 1-800-432-2737, Mon-Fri 7 am - 10 pm ET, Sat-Sun 8 am - 6 pm ET or schedule online anytime at: www.geappliances.com/ge/service-and-support/service.htm -TS

@lisaroop2949

7 жыл бұрын

GE Appliances no thanks. I bought it in good faith that it would work so I just want my money back

@geappliances

7 жыл бұрын

What was the original purchase date of the unit? -TS

Crap will break down!

I fight this thing to wash....I don't have time for this....I can't do anything cuz it has mind of it's own....this washer sucks

Funny they play music so you can't hear the cement mixer

@janetportillo5280

6 жыл бұрын

Joshua Ginnish

@billerubin4240

6 жыл бұрын

Ain't that the truth, that music tune each button push is unbearable.

Mann

Absolutely worst washing machine that I've ever owned. Clothes come out of the washer stained from detergent and need re-washing. Deep fill, really??? How I miss my Samsung washing machine!!!

I hate this washer. First it ties all the laundry in knots. It moves all over the laundry room. Often it doesn't drain and spin the clothes dry, which is probably why it has a drain and spin cycle...that should have told me it was a BAD washer. But the drain and spin doesn't work either. Now it won't fill with water. It's not the filters they are clean. It is just a horrible machine, I will Never buy a GE again. What is the matter with these design and test people? Washers actually worked for 20 years or more. I guess people are becoming less intelligent over time.

These washing machines are very bad, I am very disappointed, it gives me a lot of frustration, It does not fill properly, it washes the clothes practically without water, it rinses equally bad, I do not really recommend this product !!

@geappliances

7 жыл бұрын

We are very sorry to hear this, Yio Yio. Do you have an incident number with GE Appliances that we can review please? -NC

@rosalbagarcia853

4 жыл бұрын

@@geappliances We literally just bought one two days ago, and like mentioned above, the washer does not fill up with water. It's literally tossing the clothes back and forth in a slow motion without water. 😔

@deloriswages5563

4 жыл бұрын

@@rosalbagarcia853 You better take it back now bevause it only gets worse. If you don't ypur stuck with paying for it and you only have 30 days. Dont let them talk you into sending out a tech because the lo ger they keep you your useing your 30 days and then you are stuck.

Horrible washer. Water fills up and doesn’t even get the clothes wet. Then I spend 30 minutes at the washer trying to get the deep fill to work

This is a complete lie, I am so sick of Govt. telling me how much water I can use. This washer at its fullest is barely 1/2 full and the rinse cycle is less than 6 " of water. You have to be kidding me. There has to be an override feature to change this . I want a washer not a spritzer. Diapers can not get clean I have to wash them 3 times. My time is worth more than this. We need to unite and fight the industry. It's the only way to combat our government. This was Mandated by OBAMAs people. Save water my ass, we waste it with this machine, doing triple the loads in tiny batches.

@geappliances

6 жыл бұрын

Hello Kimlee, thanks for reaching out to us with your concerns. Please see our troubleshooting link that helps explain the deep fill option further: products.geappliances.com/appliance/gea-support-search-content?contentId=22718 Thanks for checking with us. -SF

@HeyRache

4 жыл бұрын

Leave it to Democrats to ruin everything they touch.

I HAD TO ADD BUCKETS OF WATER TO MY WASH....THIS MACHINE SUCKS ..

@geappliances

6 жыл бұрын

Tommy, can you please provide the model number of your washer. Thanks. AS

@deloriswages5563

4 жыл бұрын

Me Also. mine is only 2 months old.

STAY AWAY from GE washers! I just got rid of my GE HE top loader, because I was FED UP with the crappy free floating suspension for the tub! The washer was constantly going out of balance and even when it was perfectly balanced, it would trip the off balance sensor! The machine was EXTREMELY noisy when spinning! It sounded like a Hercules Transport was taking off! GE is JUNK!

is it the electronics design or is it the parts? I have one of these useless washers upstairs. Sensors should be able to sense...they don't. Water is needed but not let in, so I get dirty, smelly clothes instead of clean. Who would intentionally design such a noisy, slow, machine that won't put but a couple of inches of water in to wash the clothes? I would never have signed off on this washer.

@geappliances

7 жыл бұрын

Hello Dragonbynight, we are so sorry to hear of these issues and would like to help. What is your model number so that we can look into this for you? If you need help locating your rating plate please see: products.geappliances.com/appliance/gea-support-search-content?contentId=19129 We look forward to hearing back from you. -SF

@dragonbynight

7 жыл бұрын

The second washer bought out isn't any better and as I was led to believe they are all the same and that nothing can be done.

@paulevader8839

6 жыл бұрын

i bought one too, it doesn't clean our clothes. all we get is smelly half-soaked clothes. the deep fill doesn't fill enough to cover the clothes. the agitation is practically non-existent. one of the biggest mistakes i have ever made. my family has to walk around wearing half washed clothes. GE is garbage. i am pushing to have it replaced or refunded. if that doesn't work, the media will get involved and then maybe a class action suit. seems a lot of people are having this same issue with this style of GE top loading machine. big disappointment GE, big diappointment

@geappliances

6 жыл бұрын

We are sorry to hear you are unhappy with your washer. Please let us know if we can assist you with some troubleshooting tips. Check out this link. products.geappliances.com/appliance/gea-support-search-content?contentId=22718 If you feel there is an issue with your washer, we recommend that you have GE Consumer Service out. They can be reached by calling 1-800-432-2737 or you can schedule online. genet.geappliances.com/eService/Service/home?Login=Guest JW

Worst piece of crap I have ever bought. Problems for 2years , replaced entire Electrical board and lid lock switch , worked for couple months then adjusted the setting and now nothing ,would love to take a pick axe and sledge hammer to this GE piece of crap. Never will buy GE again.

@geappliances

6 жыл бұрын

Hello Bill, thanks for reaching out to us with your washer concerns. We certainly want to apologize for this frustrating experience. Do you have an incident number that we can look into for you? Please let us know. Thanks -SF

@billerubin4240

6 жыл бұрын

GE Appliances , No I did the work myself , to top it off the troubleshooting paperwork is underneath the washer inside, great place to put it ! Went through the field service mode and it kinda shows as if the lid lock switch is not working correctly, just go back to all manual controls , this electronic crap is worthless, it will be a speed queen for me next machine.

@geappliances

6 жыл бұрын

Thanks for getting back with us, Bill. If you would like for us to look into this further for you, please email eResponse@geappliances.com with your model and serial numbers, your address and phone number. Enjoy your weekend. -SF

LIARS! I can’t get deep fill to fill more than 1/2 way! I just had to take wet towels out of the machine so I could get the mattress cover to have enough water to cleanI HATE THIS MACHINE SO MUCH!!!! What good is it to have a large capacity washer when you can’t fill it up! PIECE OF S**t!!!! I’m pissed off every time I do laundry in the piece of junk!!!!!

@geappliances

Жыл бұрын

Hello, we are sorry to hear that the Deep Fill feature on your unit has not met your expectations. Depending on your washer model, Deep Fill might not be available on every cycle due to the 2016 Department of Energy regulations. You can learn more about this, and other details about Deep Fill, here: spklr.io/6050lwj2 Please do keep in mind that modern washers do not use as much water, but they still provide a great washing performance. Please let us know if there are other questions or concerns. All the best. - PM