After literally 12 months of this problem, dozens of phone calls and chats with HP support, endless hours of troubleshooting, a new router/modem and STILL having this stupid printer offline issue, I am THRILLED to say that the steps in your video solved the problem!! I had to go all the way to the end (I didn't uninstall the printer though because my driver was up to date), and when I unchecked "SNMP Status Enabled" it was the game changer for me and now I can print! Additionally I changed the "Printer Name or IP Address" under configure port because it was off by one digit compared to the IP Address shown on the printer display. Thank you so much!

The Print Spooler trick worked for me. (Only spent an hour and a half of my life on this bloody problem). Your videos are clear and concise. Thank you.

Thank You, I have listened to others teching me how to get my printer online, but it did not work. You taught me to go into, "see what is printing" then click print offline. That was the magic trick for me.

most comprehensive steps for troubleshooting this issue. Went through a lot if videos for printer errors and this has to be my absolute favorite one. just made several notes for me to apply at work tomorrow

tHANK you so much you don't know how long its been that I have been trying to get my printer online. I followed your video and guess what it worked awesome.

Awesome!!! Problem solved at 1:39.... I’ve only been trying to fix this problem for 3 hours before viewing this video!!!!! Thanks a bunch!!! I hear printer working!!!!

Oh what a relief! Many hours of frustration solved by this video. Thanks!

This is gold. Thank you for all of the different troubleshooting steps

Thank you! I've tried so many videos and this was the only one that worked, so simple.

Thank you so much! I watched about 5 other videos on this problem but yours was the only one that helped :)

Best advice on solving offline printer issues, hands down!

Thank you for your help! really clear instructions and I could follow them by pausing often. Thank you again.

You are a star! I have been struggling for months to resolve this problem, and you have just solved it for me in under half a minute! I cannot thank you enough.

@janicescott4210

5 жыл бұрын

Ditto!!

@robbiematthews5593

10 ай бұрын

me too! thank you so much

Great video,. Thanks a million,. I tried 3 different videos before finding this one and got issue resolved on my hp F2430

OH MY GOODNESS! This was the answer! After watching SO many other videos with no success... YOURS was the answer! Click off the tab for "use printer offline." I don't know how that ever got ✔️ to be offline but it was. You also mentioned about my computer being "grayed" out, which it was & none of the other tutorials mentioned that either! Thank you! God bless you! I now clicked LIKE 👍 & SUBSCRIBE.

@Britec09

Жыл бұрын

Glad I could help!

Thank You for such a thorough description!

Thank you! I followed you step by step and it worked. Well presented a BIG THANK YOU.

You are a blessing! I didn't know that it was so easy to fix this problem. You explained everything so well. Thank you so much!🥰🥰

Thank you very much. I followed your steps and eventually found my problem and fixed it. Thank you again.

Thank you for this video! Going to Services and cycling the Print Spooler on and off (at 2:52 in the video) seemed to fix the problem for me.

You're brilliant dude! thanks a bunch was spending hours and then saw your video started printing straight away God Bless you !!

Love this video this is a challenging issue I work with on a weekly basis

thank you so much! this video was so useful! I ended up having to uninstall and reinstall my printer but it works now! Thanks a bunch!

Thank you so much!!! made my life so much easier as I am computer illiterate!!

After dozens of useless videos finally an expert with the solution that actually worked! Thank you

Thank you so much. I have been able to remedy this problem more than once by going to Services and Printer Spooler. Works like a Gem.

Thanks a lot. Your video is the only one that actually worked for my printer.

Only video that worked, You are such a life saver

Very helpful! Fixed my issue, thanks!

Restarting the print spool fixed my issue. Thanks a tonne.

Thank you so much...I'm PC illiterate and after months of not being able to print from my desktop I was able to correct the problem with your help.

The first step with doing trouble shoot worked and printer got back online. Thank you!

Thank you I’m so done with technology every once in a while the printer decides to go offline

Thank you so much for your video. The very good tip in your video is: “see what is printing”. My problem has been fixed. Thank you, Sir

*Mine ended up being solved by doing this:* **Printer Properties **Ports **Click option Port with IP address **Click Configure Port **Port Name is greyed out with your specific network IP address but underneath look for "Printer Name or IP Address" **Printer itself has IP address and you type that into "Printer Name or IP Address" on your computer. **In my case Port Name was one specific IP address while my Printer's IP Address was another set of numbers. **Pressed OK and Boom! Worked.

Thanks for the explanation, and I quote, "from Devices and Printers. (right click your printer icon, and select troubleshoot and make this printer the default printer."

Thank you so much was so frustrated until I saw your KZread and it was so quick and easy to fix my offline thank you again!

If any of you are like me and struggle to scribble out instructions, rather than keep going back, you can change the speed of speech, by clicking on the three buttons. I always make mine slower, its very helpful.

Best videos on KZread for PC Techs! This is an especially useful one!

@Britec09

6 жыл бұрын

Thanks for the kind words Bill

Thanks. I know nothing about computers but followed your directions and first time printer worked. Subscribing today.

Thank you, your instructions were clear and the printer is working .

Thank you soooo Much. Always works perfectly for me by typing "Services" in the search bar-than Services Desk Top App, than to printer spooler, rt click, click stop & than click start.

This works I tried it and it instantly worked!!! Try it it will WORK

ABSOLUTELY EXCELLENT EXPLANATION !!Thanks a lot you 've been a bless for me I did it all but at the end I had to download and setup again my driver's this sort out as well my printer wifi connection thanks Mate :-)

Brian, just a quick note from a viewer. I really appreciate your efforts and vids on all subjects. I just felt today was a great time to say so..................Take care mate, AJ

@Britec09

6 жыл бұрын

Thanks for the kind words and support AJ

@Aj-fc7cz

6 жыл бұрын

Your most welcome.

Thanks Brian for a great printer troubleshooting video.

@Britec09

6 жыл бұрын

You're welcome.

Thanks so much! The first fix, stopped at 2:07 worked. Thanks again

Thank you!!! It worked! I did what others said and no use. Thanks!

Thank you! Worked perfectly.

Thanks, this got me going again!

Thanks a million, stopping and starting Printer Spooler did it :)

OMG!!! thank you so much!i have been up all night trying to make this printer work and no other video helped except yyourrs may God bless you! tysm!

Very useful, Brian. Sometimes I tend to overcomplicate things, and this is a great step by step guide. Thanks.

@Britec09

6 жыл бұрын

Cheers Jim

Nicely done! Thank you.

Always appreciate your videos.

@Britec09

6 жыл бұрын

Glad you like them

Followed your steps, all is OK, but printer remained off line. Did the installation proces of my printer via an Acces Point wich turned out to be the problem. Installed it again via my Modem/Router and the printer stays online. Of you encounter the same problem, you could try this, it worked for me 👍🏻

First Thing Worked. THANK YOU!

Hi from sunny San Diego California.🌞 Thank you soo much for your help and for sharing. I am a new subscriber. Appreciate your help.😊👍

This was very helpful. Thank you.

Thank you. Worked like a charm!

Thank you so much, software installation from manufacturer's site worked for me

Thank you! You just solved my 3 months worth of problem haha.

Great video...so easy to use!

thank you. very grateful

thank you worked a treat and very simply explained.

Another excellent review that covers all the bases. Many thanks for your superb review.

@Britec09

6 жыл бұрын

Thanks Harry

@conniejenkins5873

3 жыл бұрын

@@Britec09 q

@conniejenkins5873

3 жыл бұрын

Qqqqq a QqqqqA!AA!A

Excellent video, Out of all the others i watched, yours was the best and got my HP printer back online very quickly, Have hit the subscribe button

Thanks the videos my printer back to work!

Awesome as always - thank you so much ...!

this was so helpful! thank youuu !!

I'll make it plain and simple. THANK YOU!

🙌 I had no idea what was up with my Printer...it worked absolutely fine for years using it on and off and all of a sudden it started coming up as being Offline. I did mess around with my Network Sharing setting setting up a NAS recently so figured it must have done something...but I use USB and there's nothing there. Well the first option did the trick, it was Offline for some reason! Subbed👍

Thank you! My printer became a table coaster after HP software was installed. Great clear and concise video.

@stephenotradovec5471

5 жыл бұрын

It'll disappear from the printer list in device manager.

@rajaarbab7901

4 жыл бұрын

Xks

Actually works, thank you!

Don't know what it was but once I started the troubleshooter it reconnected. Thanks!

I was doing this until my printer just printed out what I was looking for, thank you so much! Proper lifesaver!

One quick click and the printer started printing again. Thanks for the video.

my printer is "shaded" in the control panel and none of the suggestions work :(

Very Use full Thank you🤝

You are a genius! Thank you!

You Sir Re a real treasure! Thank you soo much!

Day 3 I’m stressed as bleep bleep bleep …. …. Thanks for posting I will give what you done a try …. 🤗

Can’t thank you enough mate. Cheers

Can you give some idea about port settings and assignment of ports in wireless HP printers .. Thanks in advance .

Thank you, sir!

Great... Solved my problem. Thanks Bro

thank you sir it helps me a lot god bless you

very good video after i did the spring update it messed with both my printers mainly my main printer so i uninstalled it and reinstalled it and it worked it also messed with my av software i might just do a reinstall of the os

@Britec09

6 жыл бұрын

Windows updates can cause a lot of problems.

OMG. Can't believe it, it worked! Thank you sooooo much!😁

Thank you ...worked for me ...

Thanks very much.

Many thanks for this - problem solved !

Thank you so much!

Thank you so much..... Am really glad

Its useful for me in the printer spool stop and start.. I am using Brother j3930...Thanks

Thanks a lot for making the video👍🏽

That worked. Better advice than from Microsoft as it kept telling me to switch the printer on, which it already was.

Thank you 🙏🏼

Thank you. It worked well!

Very good video, thanks.