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“Customer is King. Focus on establishing a personal relationship with customers which leads to more referrals,” he said.
Customers are the heart of any business. Paying attention to what your customers have to say is important since they have new information that will lead to a positive impact on your business. Businesses that treat their customers as king, the most priced asset in the enterprise, always have a higher chance of reporting higher returns than their counterparts who put little on the value of the customers.
Here's highlights of the great session and some of the pointers that you should think about.
About Nala
Benjamin Fernandes is a serial entrepreneur and founder of Nala. They are on a mission to increase economic opportunity in the African continent and for its diaspora around the world. By creating community-powered financial solutions, they make it easier to make day-to-day payments and do business in an increasingly global Africa. #BuildOurAfrica 🚀
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