Michael Theodore is the co-founder of Scalr, a cloud computing company that specialises in automation & collaboration software. In this episode, we dive into the importance of employee experience within sales, the secrets to retaining your customers as well as the tools you can use to capture emotion. What mode should you be in, acquisition or retention mode? How can you improve your handover between the sales team and client? Find out more in this episode!
Connect with Michael - / michael-theodore-4b317885
Scalr - www.wearescalr.com/
Content list:
00:00 - Intro
00:40 - About Michael
04:48 - Scalr
07:30- Trends in Sales Teams
09:58- Use Cases & Clients
14:30 - Overcoming Challenges
20:14 - Who Could Use Scalr?
21:50 - Artificial Intelligence
24:00 - Future
25:30 - Employee Experience
28:12 - B2B Handover
30:37 - Quick-Fire Questions
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