Early 90's CarQuest Training Video - phone answering YO PARTS!

This is an old early 90's telephone training video for CarQuest Auto Parts. I always found this to be amusing how the main character is played and how he deals with the retail business.

Пікірлер: 54

  • @AiOinc1
    @AiOinc13 жыл бұрын

    Every REAL parts guy with experience becomes Barney some day

  • @thedon5810

    @thedon5810

    25 күн бұрын

    100%%%%

  • @imnotyurmom7683
    @imnotyurmom7683 Жыл бұрын

    I'm a 30 year dealership parts veteran. I am the poster child for this video. Yes. I talk to some of my wholesale customers that way. Yes. They give it back. Believe it or not, some people like to have fun at work. I don't talk to retail customers that way, although many of them might deserve it. Anyone who deals with customers on the phone will understand. And.... some customers will go out of their way to be polite and patient. Those customers get the best treatment and probably a discount. Until you have been in these shoes, don't bother making a bad comment.

  • @propilot410
    @propilot410 Жыл бұрын

    Almost scary how spot on this guy is. I didn’t have a problem with it, as long as they tell me the correct information and SEND THE PART RIGHT AWAY 😂😂

  • @chadwickmacarthur4760

    @chadwickmacarthur4760

    Жыл бұрын

    I see somehow this video has come into our lives haha

  • @Skutt1166
    @Skutt11665 жыл бұрын

    I work parts counter at a dealership. That 100% markup hasn't changed.

  • @philipkass6073
    @philipkass60737 жыл бұрын

    God that manager is so hilarious. This is painfully accurate.

  • @rational-public-discourse
    @rational-public-discourse Жыл бұрын

    Why would the employee volunteer the location and directions to the store if the customer did not ask for the location?

  • @patrickmccutcheon8860
    @patrickmccutcheon8860 Жыл бұрын

    I say this dude knows what he’s doing. I’m not gonna knock success.

  • @frankbrazil7918
    @frankbrazil79183 жыл бұрын

    sam losco for trailer park supervisor

  • @stevecox6104
    @stevecox6104 Жыл бұрын

    Hopefully Wayne’s hemmoroids clear up and he can get back to work soon…

  • @yung_megafone

    @yung_megafone

    Жыл бұрын

    He still hasn't showed, at this point I'm very worried about Wayne

  • @GothGuy885

    @GothGuy885

    5 ай бұрын

    either way if his hemeroids don't get better or he has to work with Barney , it's going to be a pain in the ass!

  • @justindewitt5765
    @justindewitt576510 ай бұрын

    I love everything about this

  • @jonsworld5307
    @jonsworld53072 жыл бұрын

    i like him way he was kind of guy id deal with and he was right id reather pay more then buy junk and replace it 5 times

  • @KickYourFace10
    @KickYourFace10 Жыл бұрын

    This guy sounds like a Norm Macdonald impersonator.

  • @gonzaloe.4808
    @gonzaloe.48084 жыл бұрын

    It really helps me up at my auto parts store, thank you 👍👍

  • @tonythetiger9305
    @tonythetiger93053 жыл бұрын

    This is gold!

  • @attprepaidservicecontacts7654
    @attprepaidservicecontacts7654 Жыл бұрын

    Everyone working in customers service will turn out like him.

  • @johnlong5899
    @johnlong58996 жыл бұрын

    Fuck. I don't give a shit about phone personalities because they didn't make the part. I just want the part now and don't care what it costs. LMAFO.

  • @lilpoindexter
    @lilpoindexter3 жыл бұрын

    i just hope someone else picks up the phone...

  • @jsmith282
    @jsmith2827 жыл бұрын

    sometimes that can be me at my store

  • @Mooreman50
    @Mooreman505 жыл бұрын

    I love this older stuff

  • @_ms.mannequin_
    @_ms.mannequin_ Жыл бұрын

    At the ending they should play credits with " put a little love in your heart"

  • @dilligafraz7965
    @dilligafraz79652 жыл бұрын

    I worked same thing but outboard & boat parts, if you saw who buys & maintains their own boats you wouldn’t go out on the water, replacing Quint in Jaws would be the outcome.

  • @teresa67factoid95
    @teresa67factoid953 жыл бұрын

    I would hate to work the parts counter. I don't know how you guys survive it

  • @Metalheaddude683

    @Metalheaddude683

    2 жыл бұрын

    It's not easy, mostly we survive because of Alcohol.

  • @thedon5810

    @thedon5810

    25 күн бұрын

    alcohol

  • @MechanicalMikesRoadsideRepair
    @MechanicalMikesRoadsideRepair2 жыл бұрын

    Waiting for Bart to call in

  • @danie1esp
    @danie1esp2 жыл бұрын

    Yo parts

  • @elvism684
    @elvism684 Жыл бұрын

    🤣 I'm going to Auto Action next time. This company CarQuest has parts fresh off the boat but don't have Auto Action prices

  • @f62darkstar
    @f62darkstar Жыл бұрын

    yo parts!

  • @irocjared
    @irocjared7 ай бұрын

    Is the first guy the same dude on the eBay motors commercial?

  • @OvernightDrive
    @OvernightDrive Жыл бұрын

    #freebarney

  • @mobiledevto
    @mobiledevto Жыл бұрын

    Canadian Tire TODAY

  • @theplanetruthonflatearth5558
    @theplanetruthonflatearth5558 Жыл бұрын

    thx

  • @tracyseymour7553
    @tracyseymour75535 жыл бұрын

    The mark up on parts is ridiculous

  • @Eric-sn4qz
    @Eric-sn4qz Жыл бұрын

    Quality control should done a phone test. Barney fails and the next day they come in and fire his old ass. Not to mention this tool is a fire hazard to boot. District manager comes in and bounces his ass out the door.

  • @realkingofantarctica
    @realkingofantarctica2 жыл бұрын

    I am Sheldon Cooper.

  • @jonhite1950
    @jonhite19505 жыл бұрын

    LMAO

  • @marshallsumner1854
    @marshallsumner18543 жыл бұрын

    I just came

  • @jsmith282
    @jsmith2822 жыл бұрын

    Back when carquest was something before nazi Advance bought em out

  • @wickedautoworxx1830
    @wickedautoworxx183010 ай бұрын

    It’s not yo parts it’s auto parts but it’s the way he saids it

  • @irocjared

    @irocjared

    7 ай бұрын

    No, he’s actually saying yo parts.

  • @Karthor.
    @Karthor. Жыл бұрын

    664

  • @kaygeezy6748
    @kaygeezy67483 жыл бұрын

    😂😂 I

  • @samuelao9497
    @samuelao94977 жыл бұрын

    who came here from the chadtronic subreddit

  • @zhanefulp

    @zhanefulp

    2 жыл бұрын

    Someone needs to send this to him RIGHT NOW.

  • @CarquestofGeorgia
    @CarquestofGeorgia4 жыл бұрын

    While the video itself is quite dated, the message is totally relevant in today's market. Bad telephone etiquette will certainly have a negative impact on business.

  • @CloudfeatherRusticWorks

    @CloudfeatherRusticWorks

    3 жыл бұрын

    Will it, though? Lol

  • @justinbennett2633

    @justinbennett2633

    2 жыл бұрын

    @@CloudfeatherRusticWorks No where near as much as a non-intuitive website. And let's not forget the most important factor of all, price.