Don't Buy: 2022 Land Rover Defender (& here's why) | Auto Expert John Cadogan

Автокөліктер мен көлік құралдары

New Land Rover Defender - so damn sexy. Also, lemon of the year 2020 contender. Yessssss! And Land Rover ‘Straya - one of the more low-rent automotive brands in the country. Again. Still. Grubby attack on the freedom of speech, too.
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Chris Garcha recently decided he had too much money and not enough pain in his motoring life. He fell in lust with a Defender and its rolling WiFi hotspot capability … so he dropped $95,000 on this regrettable infatuation.
That’s at least four years worth of inspirational - and very stern - some would say ‘merciless’ - flogging, at current market rates. Just saying.
Hilariously, despite the hotspot being advertised on Land Rover Shitsville’s website, it wasn’t actually fitted to, or available in, Mr Garcha’s Defender. Missed it by ‘that much’. The dealer offered him a WiFi dongle. It’s hardly the same thing.
Then they offered to swap the vehicle over for an MY22 Defender, at no cost, which apparently will have WiFi capability. If it ever gets here.
A War & Peace e-mail from a dude named ‘Anthony’ ensued - the team leader of the so-called Land Rover Shitsville Customer Relationship Centre. I do find it frankly remarkable that you can be a $100,000-ish customer, and yet not be entitled to know the name (like, the full name) of the person you’re dealing with at head office, whose core function is relationship restoration. Way to build a relationship, dickheads.
Bottom line - Land Rover can’t supply a replacement Defender for 18-24 months. They’re not prepared to let Mr Garcha drive his depreciating shitbox for that time, awaiting said replacement. And they can’t guarantee the specifications of the replacement in any case.
So, they offered Mr Garcha a refund of $95,000 and a $6000 ex-gratia payment - subject to him signing their filthy gag order. Essentially, this represents the refund Mr Garcha seems entitled to, under Consumer Law, because the product did not match the description and promises made about it by the manufacturer.
(Only, without any admission of fault by Land Rover or the dealer.) Plus $6000 to shut up about this for eternity, lest all of Land Rover’s lawyers come after Mr Garcha for damages, as only arsehole corporate lawyers can.
Remember: Land Rover is not being generous here. A full refund is a legislated consumer entitlement in these circumstances. Circumstances about which there appears to be no dispute. It seems to me Land Rover Shitsville is simply not above using its power to leverage Mr Garcha’s understandable dissatisfaction - and holding out a carrot in exchange for a gag. Seems asymmetric. And morally reprehensible.
The mafia does business this way, seemingly. Just change a few details and this becomes exactly the kind of deal you’d enter into with John Gotti. I’m trying to see an ethical dimension here. I really am trying to see a moral justification for Giving Land Rover the benefit of the doubt, in relation to this conduct, and I am failing.

Пікірлер: 878

  • @darrenwalker6854
    @darrenwalker68543 жыл бұрын

    Land Rover - “If there’s no oil under it, there’s no oil in it.”

  • @phildragonslayer8127

    @phildragonslayer8127

    3 жыл бұрын

    Dazza - that is the funniest comment I have read for months! I'm stealing it - sorry!

  • @zm5277

    @zm5277

    3 жыл бұрын

    If it's not in the workshop its at the wreckers

  • @AJ-qn6gd

    @AJ-qn6gd

    3 жыл бұрын

    It’s just Land Rovers way of telling you it’s not empty yet.

  • @channelsixtysix066

    @channelsixtysix066

    3 жыл бұрын

    To think, that same philosophy can be applied to the entire Jaguar-Rover product range.

  • @buddy1155

    @buddy1155

    3 жыл бұрын

    That is not a bug, it's a feature, no fiddling with a dipstick needed. And you never have to drain the oil you just fill it up on a frequent basis.

  • @mrme982007
    @mrme9820073 жыл бұрын

    This is the automotive equivalent of a deep fried Mars bar. You really want one, but deep down you know you really shouldn’t

  • @numbereightyseven

    @numbereightyseven

    3 жыл бұрын

    With all due respect, not even close. You can recover your health, wallet, and self-respect, far easier after the Mars bar, than the LR.

  • @boderick1

    @boderick1

    3 жыл бұрын

    nothing wrong with a deep fried mars bar.

  • @AkhonaNgquba

    @AkhonaNgquba

    3 жыл бұрын

    This is how I have always felt about LR. Really want one but would never buy one. Not with my money at least.

  • @kloschuessel773

    @kloschuessel773

    3 жыл бұрын

    @@AkhonaNgquba i think some range rovers and the old defender were good looking. Most new ones are ugly and shit… Why even want one of those? G class or even land cruiser or 4runner or raptor or bronco now look much cooler.

  • @MrRandomcommentguy
    @MrRandomcommentguy3 жыл бұрын

    I remember I pissed myself laughing when I saw a Land Cruiser 200 with a sticker above the tow hitch that said "attach Land Rover here"

  • @michaelhermans4753
    @michaelhermans47533 жыл бұрын

    When are car manufacturers going to realise customer support is more important than marketing especially in this era of social media

  • @JP-cy1lw

    @JP-cy1lw

    3 жыл бұрын

    Exactly. In Oz and NZ the European brands universally give abysmal after sales service and support, "The Customer Is Always Wrong" policy. Kia are tops for customer support and I know from experience. I would never buy another new Land Rover but always Korean or Japanese.

  • @theMaster...
    @theMaster...3 жыл бұрын

    So the worst Car Manufacturer is also the worst at Customer Service? Well done Land Rover.

  • @JP-cy1lw

    @JP-cy1lw

    3 жыл бұрын

    In all fairness to Land Rover your comment is not quite right. The J D Powers survey put Land Rover second to last. BMW was the last, the worst brand for reliability and customer satisfaction. Audi was just one place above Land Rover. Hyundai, Kia, Suzuki and Honda got the top four places out of all brands. That's why Kia can afford to give a ten year warranty on the Stinger in the USA. European is Trash! As they say in Oz and NZ: "Only fools and poms buy European brands." Land Rover is no longer Land Rover, it's just a junk brand now made in some Eastern European country (Slovenia?).

  • @miskatonic6210

    @miskatonic6210

    2 жыл бұрын

    @@JP-cy1lw Oh, so you think a OWNER SURVEY tells you shit about reliability? Maybe you should look at proper data not at what some idiots having too much time to do a survey think about their cars. Maybe BMW yuppi owners don't give a shit about doing surveys unless they are really, really unhappy with a rare lemon. Whereas Suzuki owners are boring granddads usually wasting time on surveys, no matter what.

  • @adriand1401
    @adriand14013 жыл бұрын

    Correction John, Fast Lane Cars got their 3rd Defender and... yes the 'suspension fault light' came on while they did a run down on the car.

  • @seamuskelly2330

    @seamuskelly2330

    3 жыл бұрын

    They were able to reset it. At least the warning lights work.

  • @mmikee407

    @mmikee407

    3 жыл бұрын

    @@seamuskelly2330 stay tuned for next LR stuff-up. Would be the fourth. 😂😂

  • @suspicionofdeceit

    @suspicionofdeceit

    3 жыл бұрын

    They were warned!

  • @mcmoose64

    @mcmoose64

    3 жыл бұрын

    They must surely be running out of feet in which to shoot themselves .

  • @RealButcher

    @RealButcher

    3 жыл бұрын

    Yep, been following them. It's funny, if it wasn't sooo sad. What a crap car..eh..cars.

  • @AbronHawkins
    @AbronHawkins3 жыл бұрын

    The Land Rover Pretender: Above and beyond your usual money pit

  • @Markwilliams-mc5st

    @Markwilliams-mc5st

    3 жыл бұрын

    TATA CRAP!!

  • @AkhonaNgquba

    @AkhonaNgquba

    3 жыл бұрын

    @@Markwilliams-mc5st don't blame Tata for this. For some reason, I can remember LR being massively unreliable since I was born. Also, blame Tata lol

  • @darrenwalker6854

    @darrenwalker6854

    3 жыл бұрын

    Except maybe the other satanic off-road shitheap Jeep 🤦‍♂️

  • @Markwilliams-mc5st

    @Markwilliams-mc5st

    3 жыл бұрын

    @@AkhonaNgquba agreed but not at £50,000+ buy a Dacia & give up richer?? #sad really!! have a great day.

  • @theninethrees8044

    @theninethrees8044

    3 жыл бұрын

    @@Markwilliams-mc5st TATA controls the money, its still British engineered and built. The poor reliability goes all the way back. TATA vehicles are way more reliable

  • @grahamhgraham
    @grahamhgraham3 жыл бұрын

    Weird how the Check Engine light on a Landrover never fails to work when it's required. Which is often.

  • @wayneross-kent8534

    @wayneross-kent8534

    3 жыл бұрын

    True story

  • @hansj5846
    @hansj58463 жыл бұрын

    Used to own a defender. My God, what a love hate relationship that was. Hate won. Driving a flawless Outback today

  • @ScottMurrayBestFamilyCars

    @ScottMurrayBestFamilyCars

    3 жыл бұрын

    Me too, on the Outback bit. Such a good car. Hasn't missed a beat. Love the built-in roof racks.

  • @josephndazi5863

    @josephndazi5863

    3 жыл бұрын

    I am on the new Hilux. That car is awesome

  • @ianburit3705

    @ianburit3705

    3 жыл бұрын

    Owned an early 3 door disco diesel for 10 years, loved it, ran faultlessly, nothing fancy but started without heat hot or cold, even on cooking oil and diesel mix plus a splash of unleaded to keep the cetain levels up and injectors clean, sadly sold it to a collector at 240.000 miles, i am now disabled and found the clutch heavy in traffic/ gor a freelander auto diesel now top spac HSE version, its "OK" but no real landrover built more like the new defender no chassis, but its comfy and warm in winter even has the built in FBH (fuel burning heater for quicker warm ups, or clever people wire in a remote start for it for half hour before you drive off. BUT still looking for a good automatic diesel 200 or 300 TDI or a TD5 (with its rotten chassis)/ cheap Italian steel they say ?

  • @channelsixtysix066

    @channelsixtysix066

    3 жыл бұрын

    Having owned a Land Rover and a Range Rover, there is only so much self-flagellation one is prepared to do.

  • @JP-cy1lw

    @JP-cy1lw

    2 жыл бұрын

    Totally agree. Maurice Wilks would roll in his grave if he knew what incompetent management had done to Land Rover. At least one J D Powers survey reflects the incompetence. Very bottom of the list for customer satisfaction and reliability is BMW followed by, yes you guessed, Land Rover and then Audi. Top four are Kia, Hyundai, Suzuki and Honda. Anything European is now universally called trash. Kia Stinger comes with a ten year warranty in the USA; now that's putting faith in their far superior engineering and build quality. As they say in Oz and NZ: "Only Poms and Fools buy European brands." I know several people that have had Outbacks and they are indeed a super reliable vehicle. Check out John Cadogan here on KZread for unbiased appraisal of ALL motor vehicle brands.

  • @hoyks1
    @hoyks13 жыл бұрын

    What?? Treat one customer well and next thing you know they will all be expecting it.

  • @donnairn3419
    @donnairn34193 жыл бұрын

    How could Land Rover suffer al loss of reputation? Unless they are in the fertilizer business.

  • @AutoExpertJC

    @AutoExpertJC

    3 жыл бұрын

    Interesting assessment. Not disagreeing.

  • @clooperman3745

    @clooperman3745

    3 жыл бұрын

    @@AutoExpertJC Watched with interest this video as l am looking at ordering a new Defender 90" Commercial in about a year, should l be worried? have over 45+ years owned from new several Range Rovers and several Land Rovers all without any mechanical faults, have they really got that bad?

  • @manfredschmalbach9023

    @manfredschmalbach9023

    3 жыл бұрын

    @@clooperman3745 The previous LandRover was like the german VW Käfer (the "beetle" for English natives, I subsume): A very shitty experience having and driving one, while a very reliable way to get from A to B no matter which road, path or trail You chose. LandRover fixed the shitty experience, and now You gotta have a dealership nearby, a good connection to a couple well-equiped roadside-assistants to get You wherever You break down because unrepairable without computers and electronic spareparts .... And You need a whole lotta leftover money to spend on all those big human helpers of course, who You need to fix all those little electronic helpers LandRover achieved a whole new level of modern-times shittyness with, just by installing them in a formerly good offroad workhorse ...

  • @Stratboy999
    @Stratboy9993 жыл бұрын

    Go to a restaurant and have a great meal, fantastic service in a pleasant environment. - You tell your friends. Go to a restaurant have a shitty meal with terrible service and the cutlery is dirty before you even start. - You tell anyone who will listen. Same with car dealerships. Less than a month ago my friend Ben (who is 78 years young) took his 10 year old Range Rover to the local dealership with a suspension issue. They charged him for the diagnostic and then told him the car required £8K worth of repairs and was only worth £2.5K He was also told it was unsafe to drive. This made him quite depressed. He paid to have it transported to an independent 4x4 repairer where they repaired it for the princely sum of.......£87. Including the tax (VAT). I was certainly somewhat indisposed towards Land Rover before, knowing their reputation but now I am completely disposed against them for this kind of behaviour.

  • @darthvincor

    @darthvincor

    3 жыл бұрын

    Mad. That's about 1% of the dealer's quote. Dealers just don't think long term. They think: how do I gouge this one customer hard...? So what was wrong with it? Needed bushes or a bracket or something small like that?

  • @Stratboy999

    @Stratboy999

    3 жыл бұрын

    @@darthvincor It was electrical. Not sure of the specifics but it was something that should have been diagnosed.

  • @MongooseTacticool
    @MongooseTacticool3 жыл бұрын

    Do LR ever sue themselves for damaging their own reputation?

  • @markh.6687

    @markh.6687

    3 жыл бұрын

    Sounds like the Monty Python Twit of the Year Sketch scene: "And LandRover has RUN ITSELF OVER!!"

  • @ianburit3705

    @ianburit3705

    3 жыл бұрын

    @@markh.6687 Made In INDIA now, no longer a chassis but unitary body construction. INEOS GRENADIER is your next defender styled proper offroader/ out soon

  • @ultravern

    @ultravern

    3 жыл бұрын

    @@ianburit3705 Built in Slovakia not India.

  • @ianburit3705

    @ianburit3705

    3 жыл бұрын

    @@ultravern Ah my bad, but no longer got anything to do with the UK except by name..Now we are soon out of the EU, what really has it got to do with the Uk except its name, owned by TATA of India

  • @jonnyjones1292

    @jonnyjones1292

    3 жыл бұрын

    @@ianburit3705 it’s designed and engineered in the uk 🇬🇧

  • @stephenmoxley3004
    @stephenmoxley30043 жыл бұрын

    Great piece, John. I also watch TFL and totally agree with you. As an auto mechanic for a long time now, I've always questioned the integrity of Land Rover products? It's kind of funny, because here in America, the Land Rover appeals to Hollywood celebrities, who have no clue what they're buying. They're all about appearance; not reliability. Keep up the good work.

  • @bigmatty50
    @bigmatty503 жыл бұрын

    Let us know if he ever gets his $95k back. Curious of the timeline of JLR

  • @oldbloke204
    @oldbloke2043 жыл бұрын

    It is amazing just how little it can take sometimes to repair a relationship and how reasonable most people are. I worked in a place a while back, they had a customer who wasn't paying a particular bill, it was getting all hot and bothered and looking like litigation. The bloke came in all upset and started to carry on so I just asked him what the problem was. In the end the fix was so absolutely simple that I can't believe it had got to that point. Returned the product he had a problem with, no idea why as it was a top quality product that the supplier replaced, and an alternate supplier of same thing was more than happy to put their product into the application. Smiles all around and it took me all of half an hour to fix. The guy always came to me thereafter when he wanted to buy stuff and trusted me when I recommended something. Didn't actually cost the company a cent and they retained a customer who spent a lot of money. More than happy with the service we get from the suppliers of our Hyundai and Mitsubishi but then they never seem to break either.

  • @stevee8318
    @stevee83183 жыл бұрын

    Having not one, but two replacements before you've even gone 200 miles has to be some sort of record

  • @Bovorn.S
    @Bovorn.S3 жыл бұрын

    I think I watch all your videos in one sitting, took about 4 hours. I'm not even into cars. But just watching and listening to you is damn humorous and I've learnt a lot along the way! Keep up the awesome vids!

  • @JohnSRosamond
    @JohnSRosamond3 жыл бұрын

    On the TFL Land Rover, after the camera computer was replaced, it threw another check engine light and the entire engine needed to be replaced. That's why Land Rover offered them the second vehicle. Love your show John and the Mode separation bit was great.

  • @Cashewnutter112
    @Cashewnutter1123 жыл бұрын

    "Defender" is a term used to describe their legal efforts to protect their brand and not the vehicle.

  • @gavinb9627

    @gavinb9627

    3 жыл бұрын

    Or what you become to your mates regarding your less than stella decision to purchase said shitbox

  • @AbronHawkins

    @AbronHawkins

    3 жыл бұрын

    Because Land Rover will have to defend their vehicles from frequent breakdowns anyway. Since Defender is the appropriate name for its strategy, not for the vehicle

  • @ianburit3705

    @ianburit3705

    3 жыл бұрын

    @@AbronHawkins Its the name of a vehicle used by ARMIES all over the world including the yank army In agafistan as fat Humvees could not get down small side streets, but they were REAL defenders not Indian backed cars with a LR badge, you yanks cant buy REAL defenders In case you hurt yourselves - lol

  • @bonza167
    @bonza1673 жыл бұрын

    as soon as Hammond described the new Landy Defer as a super computer on wheels, that was enough for me to not even consider it

  • @carholic-sz3qv

    @carholic-sz3qv

    3 жыл бұрын

    😅🤣

  • @sweetfreedomGB

    @sweetfreedomGB

    3 жыл бұрын

    Most of the GB press seem to have a v blinkered view of the new Defender

  • @andrewwiltshire2689

    @andrewwiltshire2689

    3 жыл бұрын

    If you think any new car, Toyota included is not a computer on wheels, you are kidding yourself. It’s ok about how well executed and supported your computer on wheels is.

  • @bonza167

    @bonza167

    3 жыл бұрын

    @@andrewwiltshire2689 well, my 2016 70 series Toyota Land Cruiser only has an ECU to control the engine and ABS brakes. no transmission computer, wind screen wiper computer etc etc etc

  • @jonnyjones1292

    @jonnyjones1292

    3 жыл бұрын

    @@sweetfreedomGB as did Aussies on the Australian-made car industry...you can’t be surprised about the patriotism, but as a Brit it’s almost like everyone wants JLR to fail because it’s not a Toyota

  • @jamesjames3525
    @jamesjames35253 жыл бұрын

    Videos such as this makes me want to watch John. Thank you are Merry Christmas to all!!

  • @macbuff81
    @macbuff813 жыл бұрын

    The badge alone should send you running for the hills :) A typical example of when nostalgia trumps common sense

  • @mickrelic4891
    @mickrelic48913 жыл бұрын

    How can you have a part that can not be replaced or repaired on a production car? Part breaks, replace the car approach to fixing a problem is beyond words...

  • @AutoExpertJC

    @AutoExpertJC

    3 жыл бұрын

    Could not agree more...

  • @zm5277
    @zm52773 жыл бұрын

    TFL got their 3rd defender and got a suspension fault message on the dash after 30 minutes of picking it up 😆

  • @RealButcher

    @RealButcher

    3 жыл бұрын

    Z M Damn, missed that. I've seen their last video, but no message? Hmm, got to go back and look at them.

  • @GG-cl4oo

    @GG-cl4oo

    3 жыл бұрын

    @@RealButcher They restarted the car and the fault didn’t return...stay tuned.

  • @RealButcher

    @RealButcher

    3 жыл бұрын

    G G Damn, it's just like my very old laptop. ... Reboot..et voila..

  • @ahmedhakeem1044

    @ahmedhakeem1044

    3 жыл бұрын

    @@GG-cl4oo When they restarted it the ECU that reports that specific error message short circuited.

  • @EddyWoon
    @EddyWoon3 жыл бұрын

    Love your work there John, it's gold! Can't say the same to that very special company.

  • @RealButcher

    @RealButcher

    3 жыл бұрын

    Eddy Woon Damn, you signed that contract? Nooooooo

  • @gbernauer
    @gbernauer3 жыл бұрын

    Thanks for all the great content never missed one since 2012

  • @ronlheureux7623
    @ronlheureux76233 жыл бұрын

    I've been watching TFL for quite some time and that includes their Land Rover Discovery experiences. The guys mentioned on more than one instance that their complete cooperation with the dealership and their manufacturer may be exceptional due to their very popular, in-depth, car, and truck review vlog. I have little doubt about the accuracy of that observation.

  • @mainardodenardis382
    @mainardodenardis3823 жыл бұрын

    Don’t know ... I’ve had 3 Range Rovers over 12 years in a row with no issues. Just bought a Defender but not yet delivered. Will let you know. It’s certainly beautiful and great to drive (but I only did test drives).

  • @tastybrownie7448

    @tastybrownie7448

    2 жыл бұрын

    A subaru can last 20 years. You are on your fourth car in only 12 years. That shows how soon Range Rovers break.

  • @jetpacking1

    @jetpacking1

    2 жыл бұрын

    @@tastybrownie7448 they never said their Range Rovers broke. They actually said the opposite.

  • @tastybrownie7448

    @tastybrownie7448

    2 жыл бұрын

    @@jetpacking1 European car buyers have a hard time counting any major repair as problem with reliability. Domestic car buyers do that also. All of them could get a Toyota Tundra and get everything done with all of the reliability. It is more bland and boring, however. I want to know if all these Land Rovers are getting these guys a lot of women and is that the real reason they are raving about them so much.

  • @patallen4904
    @patallen49043 жыл бұрын

    I'm retiring next year so as a treat, I was looking at the new Land Rover defender. After watching you and TFL im going off the idea very quickly. Im thinking about medium sized vans. As always great show. 👍

  • @tastybrownie7448

    @tastybrownie7448

    2 жыл бұрын

    Get a Lexus SUV instead. Its big powerful, luxurious, and the best reliability.

  • @TheJimmythecorkscrew
    @TheJimmythecorkscrew3 жыл бұрын

    TFL on their 3rd one...as many of us are watching the saga avidly. Excellent episode as ever

  • @RK57AZ
    @RK57AZ3 жыл бұрын

    As previously mentioned TFL did receive their 3rd defender. Not the striped down off-road packaged model they ordered $55,000. but, a $16,000 upgraded 6 cylinder model without the off-road package. TFL offered to pay the difference but, Land Rover corporate honored the original price, Huge difference in customer treatment from regular customer Vs. KZread reviewer! TFL did mention that they were in doubt if a regular customer wold have received the same treatment! Stay safe and keep up the great reporting. Ron

  • @jaimeriveras
    @jaimeriveras3 жыл бұрын

    I had a Discovery and loved it. Did not have a single problem with the car or the dealer. My son just drove his Defender from NY to Wyoming - in snow, most of the way. The car behaved perfectly.

  • @roncottee2851
    @roncottee28513 жыл бұрын

    The intensity of my hate towards Landrover has lasted over 20 years without waning. I take satisfaction in the relatively large number of people I have saved from the same fate by informing them of the disgusting habits of the sewer rats that man their service and after sales departments. Secure in the knowledge I have deprived Landrover of potentially millions.

  • @IncisalArt
    @IncisalArt Жыл бұрын

    My Next Door neighbor had a catastrophic failure in his Tesla And Tesla offered him a new car with pretty much the exact same agreement. I do have a 2020 Defender P400 . I just turned 54,000 amazing miles. Here in Virginia USA the dealership and service is stellar . I am a wildlife photographer and I’m on my 3rd LR . I give it pure hell in the sand , mud , and snow and then enjoy an amazing ride home. The Defender is actually my favorite car I’ve ever owned. However, I do think that your video is valuable, honest, and much needed. I would just say that my experience with LR and RR over the years has been amazing. Sounds like this dealership deserves this video.

  • @Mambey
    @Mambey3 жыл бұрын

    That's gold I have been following the TFL comedy of errors.

  • @josephndazi5863

    @josephndazi5863

    3 жыл бұрын

    That TFL shit box is awesome. You dont get a check engine light in less than 50,000 miles! Moreover a check engine light that engineers couldnt fix without a new engine. It is usually a sensor, q coil or a gas cap 😂😂😂😂

  • @pauldub77

    @pauldub77

    3 жыл бұрын

    That whole TFL channel Is a joke, that father and son are a train wreck on camera, every interaction is cringeworthy....

  • @Puckerization
    @Puckerization3 жыл бұрын

    Brilliant as ever John. I don't know whether it's because of my bias against Land Rover but this was one of the best brand-name reamings I've ever heard.

  • @davespanksalot8413
    @davespanksalot84133 жыл бұрын

    I await the day this becomes a chapter in a bachelor of marketing degree on how "not to successfully sell a product" 🤣 it's like the automotive equivalent of Farty Towels...

  • @benhuang2773
    @benhuang27733 жыл бұрын

    John Cadogan shouting out TFL? Is this a crossover episode?

  • @darrenwilkinson1742
    @darrenwilkinson17423 жыл бұрын

    Great job John, you do love to poke the bear! But always for the right reasons. MALS for 2023!

  • @harvs7051
    @harvs70513 жыл бұрын

    After listening to your review here and reading the Luddite sycophantic responses from some of your subscribers, I can only surmise that the 3 torches you gave away at the top of the video are indeed, the brightest individuals here (including myself)

  • @hardy9429
    @hardy94293 жыл бұрын

    Check engine light- should be shaped like a dollar sign that light up and tells you it time to hand over your money

  • @markh.6687

    @markh.6687

    3 жыл бұрын

    2nd Choice: A skull and crossbones.

  • @steveconroy1614

    @steveconroy1614

    3 жыл бұрын

    3rd choice. A thumbs down.

  • @markh.6687

    @markh.6687

    3 жыл бұрын

    A big screw (as in...well, you know :) ).

  • @tbirdsteve1
    @tbirdsteve13 жыл бұрын

    If I was LR I'd set my lawyers on myself, I am so bad. Beautifully articulated Mr Cadogan.

  • @stephenlane9168
    @stephenlane91683 жыл бұрын

    Like your pragmatic suggestion of remedy John. You can’t beat integrity. 👌 really enjoy your channel. Fantastic entertainment factor

  • @GrecuDragos
    @GrecuDragos3 жыл бұрын

    Hands down, your best best video in the last 2 years - keep it up Fat Man :)

  • @btiger1281
    @btiger12813 жыл бұрын

    When you have to defend a defender they must be worth not defending 😂

  • @brettgoodwin6052
    @brettgoodwin60523 жыл бұрын

    Being a proud uk person, I wish and would love to be proud of this and previous defenders, but patriotism aside, unreliable shit boxes unfortunately describes their current range, including the new model! As a repeat customer to nissan enjoying their reliability, well at least they're made in the uk, and never let me down

  • @JHuffPhoto
    @JHuffPhoto3 жыл бұрын

    Ask the guys at TFL what they think. They are on their third copy since October. They got their third copy and while they were filming they got a suspension error light on the dash. You just cant make this stuff up.

  • @AutoExpertJC

    @AutoExpertJC

    3 жыл бұрын

    I did mention TFL's experience in this report...

  • @JHuffPhoto

    @JHuffPhoto

    3 жыл бұрын

    @@AutoExpertJC I guess I should watch the whole video before commenting. But heck I am one of the dumb asses from "Murica" and you know how impatient us assholes can be. Carry on with the good work John.

  • @nidgen5523

    @nidgen5523

    3 жыл бұрын

    @@AutoExpertJC I watched TFL's recent video and wondered if they signed some form of gag order for their $16,000 specification upgrade on the replacement vehicle? I am sure that JLR would want some return in exchange for replacing a 2.0 litre base model for a 3.0 litre mid range.

  • @luviskol

    @luviskol

    3 жыл бұрын

    @@nidgen5523 Frankly after what they have put in the public domain so far a gag order would be as much use as tits on a bull. Interesting but of ltlle use in the long run.

  • @mmikee407

    @mmikee407

    3 жыл бұрын

    @@nidgen5523 TFL promised to keep everyone updated. Gag order would do more harm than good to LR and to TFL and 16 K would be a paltry sum. LR in this situation simply can’t even think about it.

  • @alexwright6038
    @alexwright60383 жыл бұрын

    Never judge a company by how they deliver, always judge them on how they recover from mistakes.

  • @CathodeRayNipplez
    @CathodeRayNipplez3 жыл бұрын

    "A fool and their money are easily parted" - So they're gunna sell heaps. Nice piece John, Thanks. :)

  • @johnazhderian5734
    @johnazhderian57343 жыл бұрын

    The Fast Lane got the new and improved Land Rover Defender. They usually explode and burst into flames for entertainment value (5:13)

  • @zm5277

    @zm5277

    3 жыл бұрын

    And already got a suspension fault message on the dash 30 minutes after picking it up. 😆

  • @RealButcher

    @RealButcher

    3 жыл бұрын

    Are you talking about the third Lemon? Or is this the second?

  • @zm5277

    @zm5277

    3 жыл бұрын

    @@RealButcher the 3rd one

  • @RealButcher

    @RealButcher

    3 жыл бұрын

    Z M Damn, it sure is a reliable car, isn't it. LOL

  • @andrewwiltshire2689
    @andrewwiltshire26893 жыл бұрын

    This completely reflects my personal experience Land Rover I’ve the course of ownership of three of their vehicles. Great vehicles and not nearly as unreliable as they are made out to be compared to others I have owned. But when something goes wrong , my experiences with Land Rover Australia did not meet my expectations and didn’t match the device I have had from other brands when things went wrong. I would desperately like to buy a new Defender but sadly I just can’t do it to myself.

  • @brandon197sf

    @brandon197sf

    2 жыл бұрын

    I owned a defender for 4 years not one problem

  • @Spookieham
    @Spookieham3 жыл бұрын

    Well done to Mr Garcha for standing his ground and not getting f###ed over by JLR.

  • @Nexus6Variant
    @Nexus6Variant3 жыл бұрын

    Awesome…..best thing I’ve watched in a while……subscribed.

  • @simonarmitage2591
    @simonarmitage25913 жыл бұрын

    I’ve had a similar experience with Volkswagen.... gag order wasn’t as aggressive but the faceless customer service person, the stonewalling and the lack of moral compass (this last bit was substantially worse with VW) all align. This does seem to be rife across the industry.... it doesn’t take long to go from valued and cherished provider of cash to public enemy number1. You might as well buy secondhand and take the risk.

  • @Kramerthetroll
    @Kramerthetroll3 жыл бұрын

    Great one mate! I'm so sad we don't live in the same country :) Cheers bud and have a good one

  • @markfox1545

    @markfox1545

    3 жыл бұрын

    You're sad you don't live in the same country as him? Ok...

  • @Kramerthetroll

    @Kramerthetroll

    3 жыл бұрын

    @@markfox1545 not everything that it's talked about on the channel applies to my country and I really appreciate the things that are talked about on the channel. That's why I'm sorry that I am on a different continent

  • @rafflesnh
    @rafflesnh3 жыл бұрын

    So, a clumsy mechanic slices through a wiring harness and the car gets the blame? Interesting logic, even from you John. Yessssss! :-D

  • @papua5028

    @papua5028

    3 жыл бұрын

    It wasn't about a mechanic slicing the wire harness, it's about not having an option for replacing the harness. Let's face it, the Defender is an over engineered, over priced piece of crap.

  • @miloak
    @miloak3 жыл бұрын

    I rather take a Polish Fiat to the outback than this overpriced lemon.

  • @paulsz6194

    @paulsz6194

    3 жыл бұрын

    You mean. A FSM Nikki?

  • @miloak

    @miloak

    3 жыл бұрын

    @@paulsz6194 I believe so but not sure if that's a different model. FSM did produce them. I know it as technical name the Fiat 126. In my country they are just called "Polish Fiat" or "Polaquito" (little Pole) lol.

  • @andoletube
    @andoletube3 жыл бұрын

    Hi John, I don't know if you've been following the problems of Kia/Hyundai in the US regarding vehicle and engine fires in various ICE and electric models - which has seen mass recalls and all sorts of unfavourable press. I haven't seen any reports of similar problems here in Australia. Do you know if there are specific differences between US models and Australian models which explain the difference in reliability? Seems Hyundai Kia is in a public relations tailspin over there, while in Australia they have never been stronger. It's an odd discrepancy. Would be interested to get your thoughts.

  • @joeyl.2081
    @joeyl.20813 жыл бұрын

    Flattered that you found my comment in the top 3 most entertaining. I'm not on Twitter, so have emailed you instead. Great video as always.

  • @boknoy4578
    @boknoy45783 жыл бұрын

    Hello John can we talk about Toyota recall again because i heard about it on the radio btw 20,000 of it

  • @littlejohn-pi7kk
    @littlejohn-pi7kk3 жыл бұрын

    This is TopGears car of the year for 2020. Enough said.

  • @LearnAboutFlow

    @LearnAboutFlow

    3 жыл бұрын

    It's also Motor Trend's SUV of the Year. Hilarious

  • @ultravern

    @ultravern

    3 жыл бұрын

    They don't have to run the heaps with their own money.

  • @RogerM88
    @RogerM883 жыл бұрын

    If LR branded the new "Defender" as "Discovery"...most of it's critics would go away.

  • @paulfellows2535

    @paulfellows2535

    3 жыл бұрын

    @@paulcattapan2481 If Land Rover had branded the old Defender "Land Cruiser" they'd have sold a helluva lot more too - but maybe have been got for deception and its critics would not have gone away.

  • @KangoV
    @KangoV3 жыл бұрын

    Currently on year 12 of Disco 3 ownership. Been flawless.

  • @paulsz6194

    @paulsz6194

    3 жыл бұрын

    KangoV So the floor rusted out?

  • @KangoV

    @KangoV

    3 жыл бұрын

    @@paulsz6194 Haha! Nope. Still running up and down our fields dumping hey and doing other chores, plus the school run in the week. Tows my ex-army Sanky trailer (with custom Nato hitch) brilliantly. All 7 seats are used quite often too. I got some funny looks when I had 6 sheep in the back :)

  • @AJ_moja_kvaka
    @AJ_moja_kvaka3 жыл бұрын

    3 hours after TFL presented their new Defender the Third, there's this notification of your video. Now I expect a sequel of this one. All the best!

  • @rickychopper
    @rickychopper3 жыл бұрын

    Weirdly was talking about the new defender at work today, both people have brought the new model and both have gone back for new windscreens as they suffered from major water leaks. Also a dad of one them has a Range Rover Vogue 2016 model, luckily he extended the warranty on it as so far it's had 21k in repairs done, the local dealer are that embarrassed about different models breaking down, they have employed a local recovery firm with a curtain sider body so nobody can see them keep coming in.

  • @huwrichards9016
    @huwrichards90163 жыл бұрын

    If Land Rover or there dealers can't sort there vehicles in warranty, what chance have customers to keep vehicles on road after warranty has expired, and who would want to.

  • @malcolmguindon9875
    @malcolmguindon98753 жыл бұрын

    So if someone buys a vehicle via your services, bypassing the dealer (and the augmented puppies) in the process, do you think you could include the saxophone holder as a "way of saying thanks"? At the very least you could point your customers in the direction of an aftermarket saxophone holder retailer.

  • @AutoExpertJC

    @AutoExpertJC

    3 жыл бұрын

    Good point. Actually, you can't bypass a dealer - we just negotiate with them and get the best possible deal. You can still see the MM if you want.

  • @hadynvisentin2525
    @hadynvisentin25253 жыл бұрын

    Nailed it yet again JC.. Keep MALS mate.. Brilliant report

  • @samforbrook7899
    @samforbrook78993 жыл бұрын

    Excellent work John, brand damage is becoming a norm amongst big corporates and as car buyers we really do need to know who to avoid. An instructive session. Thank you.

  • @mpersad
    @mpersad3 жыл бұрын

    A terrific video on a hugely important topic. Manufacturers! Do your job and sell us a decent product. And if it's defective from day 1 then pay up, make recompense, and...fix your bloody product!

  • @AkhonaNgquba
    @AkhonaNgquba3 жыл бұрын

    I love the Landover Defender (again). Reminds me of the Discovery. I have always loved the Discovery. The new one Discovery doesn't do it for me. I have to point out, I would never buy one. Still love it. Love sometimes works like that. Anyway, you should have warned us about the flash light in our eyes, my cat got an epileptic fit. Wasn't sure what to do.

  • @angelogforte6971
    @angelogforte69713 жыл бұрын

    Hi John another good video! I was wondering if you ever reviewed any of the MG range of vehicles? Definitely interested in your opinion of the MG ZS EV. I watched a review of last years model by Robert Llewellyn on 'fullychargedshow" (The Dude who played Kryten on Red Dwarf) He was impressed for its price but it had quite a few annoying quirks, I would be curious to see if they have fixed any of those? He has also just reviewed the MG5 (Station Wagon) and I was wondering if MG had any plans of releasing it here?

  • @johnwiffen6655
    @johnwiffen66553 жыл бұрын

    How are Holden doing? Any new models?

  • @ahmedhashim1939
    @ahmedhashim19393 жыл бұрын

    The parallel universe that John mentioned of Land Rover Defender in the form of Lexus RX and it's excellent customer service. Something Land Rover Quality and Customer service can only dream off for a long time to come.

  • @peterjhhoey7567
    @peterjhhoey75673 жыл бұрын

    always love this show 👍 gonna watch that tsl blocke

  • @wafive
    @wafive3 жыл бұрын

    They got the third one, LR upgraded them to a hybrid 6. first time they started it, a suspension warning came up on the screen, but it did go off when they hit alt /control / delete. or whatever the LR equivalent is.

  • @reedkelly6145
    @reedkelly61453 жыл бұрын

    OIL!! John you are the expert so please answer this. If am doing my own oil change and my car takes 4l of oil and in my garage I have 2l of Penzoil 10w30 and also have 2l of Valvoline 10w30, can I mix 2 different brands of same weight oil and get the job done? I assume different brands have different additives so could brand as additive be bad for brand b, could there be a bad reaction to mixing different brands? Thanks as always, love the videos.

  • @nnoddy8161
    @nnoddy81613 жыл бұрын

    John - can you keep us informed as to what happens in the case? Really important for all car consumers as to how this turns out.

  • @davids9549
    @davids95493 жыл бұрын

    I wish more people held companies to account for lack of delivery on their advertising hype. But I think it's only fair to say that Land Rover are hardly alone or even unusual in that respect - not that that's any excuse of course.

  • @michaeldowlin6778
    @michaeldowlin67783 жыл бұрын

    That's a good looking mug to wake up to Mr. Cadogan 😉😂🤦‍♂️

  • @michaeldowlin6778

    @michaeldowlin6778

    3 жыл бұрын

    I love that John doesn't tell me to subscribe. I love that he will tell me there may be boring bits I can skip. I'm a simple man.

  • @AutoExpertJC

    @AutoExpertJC

    3 жыл бұрын

    I love that you watch. So there's that, Don.

  • @rajupusapati597
    @rajupusapati5973 жыл бұрын

    Hi John, Would you kindly be able to conduct a detailed review of the new Genesis GV 80 SUV, in comparison with the more established european brands ? Your unbiased reviews and acerbic wit are highly appreciated :-)

  • @billyrae1903
    @billyrae19033 жыл бұрын

    You’re the real deal thanks 🙏 for the video tiger 🐅

  • @jonnyjones1292
    @jonnyjones12923 жыл бұрын

    Shock! No mention of the the recent Kia/Hyundai recalls for brake fluid leaks and a $210M fine in the US for failing to recall in a timely manner the cars for bearing wear/engine failure...? #impartial 🤔🇺🇸🤣

  • @jonasirw1
    @jonasirw1 Жыл бұрын

    A friend of mine has a shop that exclusively works on land rovers and he told me to stay the hell away from them b/c, mechanically they are garage.. It’s a shame b/c this really did nail the design this time ..

  • @youmaarludwig5647
    @youmaarludwig56473 жыл бұрын

    It's amazing how this oh-steriaaahn gets it right everytime.... however I feel you have the kudos to become a first rate comedian....🤣... love your show

  • @luviskol
    @luviskol3 жыл бұрын

    If the Grenadier ever makes it off the drawing board that might sway me, rather than this spice girls handbag

  • @nlpnt

    @nlpnt

    3 жыл бұрын

    That's when Ford Europe swoops in, puts the Transit diesel into the Bronco and eats their lunch, Ineos sells the whole Grenadier project to Hyundai, they run a crash program to put their own engines into it and the BMW-engined Grenadier becomes a hard-to-get-parts-for orphan.

  • @harveysmith100

    @harveysmith100

    3 жыл бұрын

    The Grenadier was off the drawing board months ago. All weather testing around the world is well under way. Some vehicles are appearing at shows to gauge customer reactions. Externally it is virtually signed off. The interior is still being decides. Engine and transmission is confirmed, as is the chassis and suspension. About 18 months from the showrooms.

  • @crazygooseventures

    @crazygooseventures

    3 жыл бұрын

    @@harveysmith100 Ineos chose the wrong power plant. If they were serious about building a reliable off-road/overland truck, BMW wouldn’t be the engine I’d choose.

  • @zelenizub2036

    @zelenizub2036

    3 жыл бұрын

    @@crazygooseventures b58 is good strong engine. What engine would you choose?

  • @crazygooseventures

    @crazygooseventures

    3 жыл бұрын

    @@zelenizub2036 isn’t this engine used a lot for “M” series BMW’s?

  • @Hathrandir
    @Hathrandir3 жыл бұрын

    2022 Land Rover Defender are a very handy car.They already have a place to stick the For Sale sign on - that square area on the driver side back window.

  • @mikemiller3913
    @mikemiller39132 жыл бұрын

    John, thank you for sharing your Land Rover defender thoughts and perspective ! I was in the market for a Land Rover , but your video reminded me that common sense needs to prevail. I’m thankful for your fair balanced tell it as it is video that! I do wish that one day LR gets there quality act together!!! They make such beautiful vehicles.

  • @alexfrankl7861
    @alexfrankl78613 жыл бұрын

    All they needed to do was build a modern version with live axles and Isuzu running gear and keep the electrics to a minimum and front and rear lockers standard 🤔

  • @DanielBurns
    @DanielBurns3 жыл бұрын

    I'm sure it's not a long list but can someone give me the cliff notes on a car John DOES like?

  • @grecoconduris6716
    @grecoconduris67163 жыл бұрын

    Your suggestions are spot on. You attract more bees with honey.

  • @Andrew-76
    @Andrew-763 жыл бұрын

    Ford tried the same gag thing when they bought back our DCT Focus with a $3 grand change over into the later model (not sure if offering us a later model instead of a full refund was legal or not but I was glad to see the back of the old one no matter what) , the change over cost was later deemed unlawful and they had to refunded the $3000 as well.

  • @oldcodger4672
    @oldcodger4672 Жыл бұрын

    Just swapped my 6 year old Range Rover Sport with 70 k trouble free very enjoyable motoring for a Lexus RX350. Obviously reliability is an issue. Your video on brand quality was very helpful. Surprised how enjoyable driving the Lexus is. I follow TFL and that was a LR turnoff.

  • @ktmtragic1397
    @ktmtragic13973 жыл бұрын

    Land Rover Turning owners into mechanics since 1947 !

  • @arcshaw6396
    @arcshaw63962 жыл бұрын

    Man I laughed at this ep. Work of art JC

  • @vanionsteele
    @vanionsteele3 жыл бұрын

    Brilliant! Thank you John.

  • @jaypod
    @jaypod3 жыл бұрын

    I'd rather spend half the money on a Pajero Sport and the rest on actual holidays for years!

  • @GRcorolla-bt3mn

    @GRcorolla-bt3mn

    2 жыл бұрын

    I'd get a Pajero v60/v80 wagon, perfect match against the new defender with monocoque and all independent suspension. But million times more reliable.

  • @mikee166
    @mikee166 Жыл бұрын

    The old "Jailhouse" barbed wire enema trick!!! lol lol

  • @tectorama
    @tectorama3 жыл бұрын

    They used to say here in the UK, that if you like riding around in the dealer's courtesy car, buy a Land Rover.

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