Difficult Conversations Made Easy | Joy Baldridge | TEDxUCCI
Difficult conversations are hard ‐ knowing the right words to use to defuse inevitable tensions makes
them easier.
Words matter more now than ever. Globally and locally, our lives, societies and universe are directly impacted by the words that we use at every point when connecting and communicating with one another.
Whether the communication is verbal via face‐to‐face/or on the phone, or electronic via email and social media, society is becoming more and more careless about word choice. This carelessness leads to hurtful, demoralizing and at times tragically devastating consequences. Words matter and everyone needs to know how. Joy Baldridge is a renown self‐management expert who helps the best companies in the world become even
better at increasing revenue and productivity while decreasing stress and frustration. She began her
speaking and training career at birth. She was born into a family of driven entrepreneurs and dynamic
educators. Her parents founded the Baldridge Learning Center in 1956. Her first official speaking
engagement was at the White House, at the age of 19. She got there by cold calling the president.
In 1992, Joy founded Baldridge Seminars International, a professional development organization that
focuses on management, leadership, sales, communication and priority management skill development.
In her seminar and keynote presentations Joy shares innovative ways to adapt to change while
increasing revenue, productivity and profitability. Her keynote presentations and seminars are highly
entertaining, extremely informative and completely customized. They are known for producing
immediate, positive, and tangible results. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at www.ted.com/tedx
Пікірлер: 64
She definitely has a unique way of presentation! Her messages and philosophy are very profound, yet they are delivered in a kindergarten fashion which makes it surprisingly easy to understand and remember. Great presenter!
She reminds me of a real-life Phoebe Buffay. Great presentation!
@doctorgonzo5358
3 жыл бұрын
Smelly caaaat oh smelly cat
I didn't like how it started, but she grew on me as she went along. Made a lot of sense. Great talk with useful insights.
@karmataozen
4 жыл бұрын
same bud, but I kept listening and I am "glad" I did! :)
@JoyBaldridge
4 жыл бұрын
Thanks! I'm glad you stuck with it! Keep using the skills.
@TheCrisses
2 жыл бұрын
Yeah, it seemed cheesy - but it grew on me too. And as long as I let the other people I send to it know hopefully they'll get past that also.
This should have substantially more views.
Love the presentation. I enjoyed listening. My new affirmation "it will never be yesterday".
I could listen this all day. I love the topic and how you delivered it with ease which compliments the topic. Joy rox!!!❤❤❤
@JoyBaldridge
4 жыл бұрын
Thanks Michelle! I so appreciate your comments. Keep sharing the JOY! All the best in 2020!
So good!! This one makes my favorite ted talks playlist! So helpful! I realized that I am driven and my boyfriend is helpful, I’m factual and he is social!!
@JoyBaldridge
4 жыл бұрын
Hi Carrie, Somehow I just saw your comment. So happy I made your favorite TED talk play list! Please keep spreading the JOY!
Thank you, Joy! Just discovered this presentation! Bob is genius! Appreciate you!
The best presentation I've heard so far! Very clear and fun!
I loved Joy's Tedx talk! Her strategies are so brilliant and yet so simple to remember! I am going to start putting these into practice now so I can improve my relationships! Thank you Joy!
@JoyBaldridge
4 жыл бұрын
Thanks Mary!
She kinda annoyed me when she started, but I read a few of the comments. Continued to listen and learned why I was so judgmental! Keep listening, you will be "glad" you did.
@JoyBaldridge
4 жыл бұрын
Thanks for sticking with it Todd. Keep spreading and sharing the JOY!
So happy I found this presentation, awesome information and presentation 👏🏽
This is amazing, thank you 🤗
This was a lovely ted talk . Really enjoyed it and learned pretty valuable human nature 😊👍
What a creative perception of navigating through life. Thanks JOY.
She's smiling although out the video and it makes me happy too.
Great job, I will remember this forever!😄❤
She's phenomenal!
This is actually great advice!
Thanks for this talk - I love Bob's AFA - Always flexible and adaptable! This will help me!
@JoyBaldridge
4 жыл бұрын
So happy this will help you! Bob's the BEST!
I love her. This never gets old.
@JoyBaldridge
3 жыл бұрын
Thanks! Nice to be loved:)
@shawnellemartineaux6212
3 жыл бұрын
@@JoyBaldridge nice to laugh!
Joy - this is what I feel when I listen to you Joy
Very useful advice that l can start implementing straight away not only in work but also in every day life. Great 👍 talk love ❤️ it. THANK YOU 🙏
Thank you
You are an amazing person ❤
Just me, or is the audio super-low?
Such a good chat here.... It's always good to remember and practice awareness on how simple things can change the nature and key of conversations!
The era of integrity and strong character is over. Update: Simply, Brilliant!
This was so so good and insightful - simply amazing ;)
@JoyBaldridge
4 жыл бұрын
Thanks Tara! So glad you enjoyed my TEDx Talk! 2020 is a great year to be AFA! Always Flexible and Adaptable! Like BOB
This was a joy to watch 🙂
Loved this one!
@JoyBaldridge
3 жыл бұрын
Thanks!
This needs to go viral hilarious
@JoyBaldridge
4 жыл бұрын
Would LOVE to go viral! If only I knew how! Please feel free to share and keep spreading the JOY! Happy New Year!
@Joy Baldridge you’re amazing! Loved this! Does this pull from enneagram and MTBI? If so, would they be good places to further explore communication techniques such as these?
@JoyBaldridge
3 жыл бұрын
I'm not familiar - Glad you enjoyed!
❤❤❤
She reminds me of the woman who played Phoebe’s mom at the beach
*Velvet hammer phrases-* 1. Noticed & wondering 2. Likelyhood & when 3. Really? *Types of people-* 1. Social (being amazing) 2. Factual (being right) 3. Helpful (keep asking what uou want till you say yes) 4. Driven (not expressive, goal oriented) -be aware of them and their language. -even a little usage of the languages makes a difference. *4 core human emotions-* Mad Glad - (you must: Rest, Exercise Nutrition, Thougts) Sad Scared -"It will never be yesterday" - start fresh *_BE FLEXIBLE AND ADAPTABLE_*
@JoyBaldridge
4 жыл бұрын
Syed Mohammed Faizuddin great summary!
@JoyBaldridge
2 жыл бұрын
Thanks for watching and commenting! Please share to help spread the joy!
@houseofcharm4751
2 жыл бұрын
Thanks 👍
I love her shes like a primary teacher version of Bette Midler. :D
Can I be all types?
@JoyBaldridge
4 жыл бұрын
Hi Jennifer, Thanks for your comment. If you think you are all 4 types you may be chameleon. Which makes you very flexible and adaptable. Are you sure you like to be AMAZING, WIN, BE RIGHT and HELPFUL? Is there any one you are less enthused about? Sometimes it's easier to tell what you are by what you are not.
I can barely hear her 😢
Indians 1:04
The poor helpful people's explanation got all trampled by the driven speak...but maybe they don't mind.
@JoyBaldridge
2 жыл бұрын
Hilarious!
The succinct breath consequentially move because red syntactically fire during a omniscient factory. tense, abhorrent cemetery
This was horrible
this was helpful.