Difficult Conversations Made Easy | Joy Baldridge | TEDxUCCI

Difficult conversations are hard ‐ knowing the right words to use to defuse inevitable tensions makes
them easier.
Words matter more now than ever. Globally and locally, our lives, societies and universe are directly impacted by the words that we use at every point when connecting and communicating with one another.
Whether the communication is verbal via face‐to‐face/or on the phone, or electronic via email and social media, society is becoming more and more careless about word choice. This carelessness leads to hurtful, demoralizing and at times tragically devastating consequences. Words matter and everyone needs to know how. Joy Baldridge is a renown self‐management expert who helps the best companies in the world become even
better at increasing revenue and productivity while decreasing stress and frustration. She began her
speaking and training career at birth. She was born into a family of driven entrepreneurs and dynamic
educators. Her parents founded the Baldridge Learning Center in 1956. Her first official speaking
engagement was at the White House, at the age of 19. She got there by cold calling the president.
In 1992, Joy founded Baldridge Seminars International, a professional development organization that
focuses on management, leadership, sales, communication and priority management skill development.
In her seminar and keynote presentations Joy shares innovative ways to adapt to change while
increasing revenue, productivity and profitability. Her keynote presentations and seminars are highly
entertaining, extremely informative and completely customized. They are known for producing
immediate, positive, and tangible results. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at www.ted.com/tedx

Пікірлер: 64

  • @frankcwf
    @frankcwf3 жыл бұрын

    She definitely has a unique way of presentation! Her messages and philosophy are very profound, yet they are delivered in a kindergarten fashion which makes it surprisingly easy to understand and remember. Great presenter!

  • @Channel-bj1nz
    @Channel-bj1nz3 жыл бұрын

    She reminds me of a real-life Phoebe Buffay. Great presentation!

  • @doctorgonzo5358

    @doctorgonzo5358

    3 жыл бұрын

    Smelly caaaat oh smelly cat

  • @folabiakin1
    @folabiakin15 жыл бұрын

    I didn't like how it started, but she grew on me as she went along. Made a lot of sense. Great talk with useful insights.

  • @karmataozen

    @karmataozen

    4 жыл бұрын

    same bud, but I kept listening and I am "glad" I did! :)

  • @JoyBaldridge

    @JoyBaldridge

    4 жыл бұрын

    Thanks! I'm glad you stuck with it! Keep using the skills.

  • @TheCrisses

    @TheCrisses

    2 жыл бұрын

    Yeah, it seemed cheesy - but it grew on me too. And as long as I let the other people I send to it know hopefully they'll get past that also.

  • @jerictaborn1694
    @jerictaborn16942 жыл бұрын

    This should have substantially more views.

  • @chev0804
    @chev08043 жыл бұрын

    Love the presentation. I enjoyed listening. My new affirmation "it will never be yesterday".

  • @michellespeaks5165
    @michellespeaks51656 жыл бұрын

    I could listen this all day. I love the topic and how you delivered it with ease which compliments the topic. Joy rox!!!❤❤❤

  • @JoyBaldridge

    @JoyBaldridge

    4 жыл бұрын

    Thanks Michelle! I so appreciate your comments. Keep sharing the JOY! All the best in 2020!

  • @CarrieMWill
    @CarrieMWill6 жыл бұрын

    So good!! This one makes my favorite ted talks playlist! So helpful! I realized that I am driven and my boyfriend is helpful, I’m factual and he is social!!

  • @JoyBaldridge

    @JoyBaldridge

    4 жыл бұрын

    Hi Carrie, Somehow I just saw your comment. So happy I made your favorite TED talk play list! Please keep spreading the JOY!

  • @odkbull
    @odkbull2 жыл бұрын

    Thank you, Joy! Just discovered this presentation! Bob is genius! Appreciate you!

  • @dzenifere
    @dzenifere5 жыл бұрын

    The best presentation I've heard so far! Very clear and fun!

  • @marysullivan7921
    @marysullivan79216 жыл бұрын

    I loved Joy's Tedx talk! Her strategies are so brilliant and yet so simple to remember! I am going to start putting these into practice now so I can improve my relationships! Thank you Joy!

  • @JoyBaldridge

    @JoyBaldridge

    4 жыл бұрын

    Thanks Mary!

  • @karmataozen
    @karmataozen4 жыл бұрын

    She kinda annoyed me when she started, but I read a few of the comments. Continued to listen and learned why I was so judgmental! Keep listening, you will be "glad" you did.

  • @JoyBaldridge

    @JoyBaldridge

    4 жыл бұрын

    Thanks for sticking with it Todd. Keep spreading and sharing the JOY!

  • @sierrah.9922
    @sierrah.99222 жыл бұрын

    So happy I found this presentation, awesome information and presentation 👏🏽

  • @maryasha6826
    @maryasha68263 жыл бұрын

    This is amazing, thank you 🤗

  • @skyhart615
    @skyhart6154 жыл бұрын

    This was a lovely ted talk . Really enjoyed it and learned pretty valuable human nature 😊👍

  • @PorscheMaria
    @PorscheMaria2 жыл бұрын

    What a creative perception of navigating through life. Thanks JOY.

  • @HiroRavenVideos
    @HiroRavenVideos Жыл бұрын

    She's smiling although out the video and it makes me happy too.

  • @katywaldrop5036
    @katywaldrop50363 жыл бұрын

    Great job, I will remember this forever!😄❤

  • @darlenewilliams5993
    @darlenewilliams5993 Жыл бұрын

    She's phenomenal!

  • @JohnSmith86132
    @JohnSmith861323 жыл бұрын

    This is actually great advice!

  • @RachelPlews
    @RachelPlews4 жыл бұрын

    Thanks for this talk - I love Bob's AFA - Always flexible and adaptable! This will help me!

  • @JoyBaldridge

    @JoyBaldridge

    4 жыл бұрын

    So happy this will help you! Bob's the BEST!

  • @shawnellemartineaux6212
    @shawnellemartineaux62124 жыл бұрын

    I love her. This never gets old.

  • @JoyBaldridge

    @JoyBaldridge

    3 жыл бұрын

    Thanks! Nice to be loved:)

  • @shawnellemartineaux6212

    @shawnellemartineaux6212

    3 жыл бұрын

    @@JoyBaldridge nice to laugh!

  • @paulinabarnas8475
    @paulinabarnas84753 ай бұрын

    Joy - this is what I feel when I listen to you Joy

  • @vanessaalexander766
    @vanessaalexander7663 жыл бұрын

    Very useful advice that l can start implementing straight away not only in work but also in every day life. Great 👍 talk love ❤️ it. THANK YOU 🙏

  • @glendahunt9207
    @glendahunt9207 Жыл бұрын

    Thank you

  • @BilalAhmad-qc2ul
    @BilalAhmad-qc2ul Жыл бұрын

    You are an amazing person ❤

  • @cincinnatislider
    @cincinnatislider3 жыл бұрын

    Just me, or is the audio super-low?

  • @johnkim7802
    @johnkim78024 жыл бұрын

    Such a good chat here.... It's always good to remember and practice awareness on how simple things can change the nature and key of conversations!

  • @nadersafipour5003
    @nadersafipour50032 жыл бұрын

    The era of integrity and strong character is over. Update: Simply, Brilliant!

  • @taracollalti4368
    @taracollalti43685 жыл бұрын

    This was so so good and insightful - simply amazing ;)

  • @JoyBaldridge

    @JoyBaldridge

    4 жыл бұрын

    Thanks Tara! So glad you enjoyed my TEDx Talk! 2020 is a great year to be AFA! Always Flexible and Adaptable! Like BOB

  • @somegurl7063
    @somegurl70632 жыл бұрын

    This was a joy to watch 🙂

  • @healmehealthy814
    @healmehealthy8143 жыл бұрын

    Loved this one!

  • @JoyBaldridge

    @JoyBaldridge

    3 жыл бұрын

    Thanks!

  • @heartworkbykitty7933
    @heartworkbykitty79335 жыл бұрын

    This needs to go viral hilarious

  • @JoyBaldridge

    @JoyBaldridge

    4 жыл бұрын

    Would LOVE to go viral! If only I knew how! Please feel free to share and keep spreading the JOY! Happy New Year!

  • @ChandlerKryst
    @ChandlerKryst4 жыл бұрын

    @Joy Baldridge you’re amazing! Loved this! Does this pull from enneagram and MTBI? If so, would they be good places to further explore communication techniques such as these?

  • @JoyBaldridge

    @JoyBaldridge

    3 жыл бұрын

    I'm not familiar - Glad you enjoyed!

  • @AnasChemmala
    @AnasChemmala11 ай бұрын

    ❤❤❤

  • @malaikakarim7837
    @malaikakarim78374 жыл бұрын

    She reminds me of the woman who played Phoebe’s mom at the beach

  • @hiddens2346
    @hiddens23464 жыл бұрын

    *Velvet hammer phrases-* 1. Noticed & wondering 2. Likelyhood & when 3. Really? *Types of people-* 1. Social (being amazing) 2. Factual (being right) 3. Helpful (keep asking what uou want till you say yes) 4. Driven (not expressive, goal oriented) -be aware of them and their language. -even a little usage of the languages makes a difference. *4 core human emotions-* Mad Glad - (you must: Rest, Exercise Nutrition, Thougts) Sad Scared -"It will never be yesterday" - start fresh *_BE FLEXIBLE AND ADAPTABLE_*

  • @JoyBaldridge

    @JoyBaldridge

    4 жыл бұрын

    Syed Mohammed Faizuddin great summary!

  • @JoyBaldridge

    @JoyBaldridge

    2 жыл бұрын

    Thanks for watching and commenting! Please share to help spread the joy!

  • @houseofcharm4751

    @houseofcharm4751

    2 жыл бұрын

    Thanks 👍

  • @kidsaffirmations3814
    @kidsaffirmations38142 жыл бұрын

    I love her shes like a primary teacher version of Bette Midler. :D

  • @jenniferlehman3342
    @jenniferlehman33424 жыл бұрын

    Can I be all types?

  • @JoyBaldridge

    @JoyBaldridge

    4 жыл бұрын

    Hi Jennifer, Thanks for your comment. If you think you are all 4 types you may be chameleon. Which makes you very flexible and adaptable. Are you sure you like to be AMAZING, WIN, BE RIGHT and HELPFUL? Is there any one you are less enthused about? Sometimes it's easier to tell what you are by what you are not.

  • @mickeyconnor830
    @mickeyconnor830 Жыл бұрын

    I can barely hear her 😢

  • @austin4046
    @austin40464 жыл бұрын

    Indians 1:04

  • @RubyRobbins88
    @RubyRobbins884 жыл бұрын

    The poor helpful people's explanation got all trampled by the driven speak...but maybe they don't mind.

  • @JoyBaldridge

    @JoyBaldridge

    2 жыл бұрын

    Hilarious!

  • @rosepowell7512
    @rosepowell75122 жыл бұрын

    The succinct breath consequentially move because red syntactically fire during a omniscient factory. tense, abhorrent cemetery

  • @TheSpermalan
    @TheSpermalan3 жыл бұрын

    This was horrible

  • @CocoShade
    @CocoShade8 ай бұрын

    this was helpful.