Discover how AI agents transform customer service into a pivotal part of the retail journey by enhancing customer conversations throughout the entire lifecycle. This session will explore how retail companies such as Monos and Creativity Inc leverage AI to personalize customer interactions, improve engagement, and boost sales through strategic product recommendations and upselling at key moments.
Maja Schaefer
CEO, Zowie
Keith Washington
COO, Missouri Star Quilt Co
Jacen Cabading
Senior Care Specialist, Monos
Wendi Mills
Director of Customer Service, Missouri Star Quilt Co
CommerceNext is a community, event series and conference for marketers at retail and direct-to-consumer brands. Join our events to meet other industry leaders and learn the latest ecommerce and marketing strategies: commercenext.com