Getting AT&T soon for my new apartment. Very helpful video!

Thank you for this video. I was just looking into ATT fiber and found the RJ45 wall jack in my apartment. Your vid helped me understand a bit more.

@purewhips1

3 ай бұрын

Cool beans!! Glad you found my video!

I need to know if I have At&T internet now or previously. I think I have xfinity but it's not working so I can either get it fixed or go to AT&T instead. I need to know cost for internet and if I already had this previously?

Appreciate seeing the products and their jacks. Is the orange jumper cable that connects the ONT to the gateway some proprietary special cable? Want to move my gatway and will need to purchase a longer cable to connect the two.

@purewhips1

Жыл бұрын

That one is just a cat5e cable. Should be under 100 meters long. If you decided to move it to another room. Just make sure all jacks are either 568a or B.

@ItsFixable

Жыл бұрын

@@purewhips1 ok, thanks!

I just moved back to AT&T and had to replace the 210 with a 320. I’m subscribed to Gigapower only see 50/200. I think that my ONT is in the attic, and am using the ONT connection only. I know that my LAN is good because I was getting 850/850 with C-Spire. Is the SFP connection required to get Gigabit speed?

Great video. If I have att fiber with the 526AC gateway, do I still need to connect the copper line? Situation is, I had to relocate the box, internet works with the fiber connection. However, I am not sure if I need the copper (your green cable). is this used for upload or something? Thanks.

@purewhips1

Жыл бұрын

Hello thank you! The copper wire. Green data cable is no longer needed. That service has been converted to the fiber.

@DrGDaniels

Жыл бұрын

@@purewhips1 Thank you!

Really helpful

If I buy a after market router. Do i use a Ethernet slot from the back of the modem into the WAN port of the router? I have 1gig fiber with the black box in my apartment

@purewhips1

11 ай бұрын

Hello thank you for the question. Yes. Get the cat 5e or better into the att router port 1. And then into the wan port of your third party router.

AT&T is scheduled to send a tech out to the house tomorrow to disconnect my old DSL service which I've had since April 2006 and is rated for 6.0mbps and switch me to AT&T fiber 300 service which they claim is rated 300mbps. My house was built in the early 60's and is a brick house. All my utility boxes are located on the west end of the house. CableTV, phone box and my electric power meter box. My desktop computer is currently set up in a bedroom on the part of the house which faces south; not anywhere near the west end where all the power boxes are located. AT&T in my area no longer will go in attics here and do wall drops. Bell South did do that back in the late 90's. Do you think I'll have to move my computer to a bedroom on the west end of the house to be closer to all the utility boxes on the west end of the house? One tech is scheduled to come out tomorrow and his time here is estimated to be 3 to 4 hours to switch me over from DSL to Fiber. Your feedback would be appreciated since I know nothing about what the tech will be doing tomorrow.

@purewhips1

Жыл бұрын

Hi! What all did the tech end up doing?

What is that small white jumper cable with the two green ends called?

@purewhips1

11 ай бұрын

I’ve heard att techs call them 6 inch fiber jumper for the Ont 010.

I noticed the white modem does not have an coaxial on it.. so does AT&T have a way to keep U-verse TV working without the coaxial connection ? I currently have the black modem but was told I should consider the White modem. Can you share your thoughts please.

@purewhips1

10 ай бұрын

You Can keep uverse tv on it. But the tech would need to run a cat5 line into that room. Or convert the wired box to wireless. Now if they can’t drop a line due to placement or make wireless due to distance then you’ll have to keep the coax on the black gateway. Or just cancel uverse since it’s no longer updated with new boxes.

@JimGEDDIS3000

10 ай бұрын

@@purewhips1 Okay thanks for letting me know.

@theincautiousguy

10 ай бұрын

Or maybe you can get a simple ethernet to coax adapter for the tv connection

@zeroturn7091

6 ай бұрын

@@purewhips1not sure if they still do it, but I had them run an Ethernet Backhaul from my living room to the bedroom for $80. This was in 2016. Any company that does home theater installations should be able to fish an Ethernet cable through an interior wall and put in an outlet.

I wonder if you can answer a question. I have the outside modem and the tower on the video right inside my home with 3 AT&T WiFi extender towers. However, my WiFi is still no good. (The internet connects and disconnects randomly all day and night) can I connect a evoo mesh network to help solve the problem ?

@purewhips1

3 ай бұрын

If your Internet is still down, I’ll ask you to basic question first How old is your gateway if it’s over a year and a half you’re gonna need a new one from AT&T If the answer is within a year How are the extenders and what model do you have? If you have gen one, throw those out, it’s not gonna work Gen 2 still work as long as the new software hasn’t hit the system Always use the Smart Home Manager app to find proper placement for the gateway. If you are running a Wi-Fi map test and it shows a red thumb you’re too far if it shows yellow and green is too far away from it you might have a latency issue you wanna place it where the green and yellow swap places Now, if you want to use a third-party router mesh You still want to go to plan a to make sure the gateway is at least a year and a half more If it’s Older than that, you’ll still have the same issue

Thank you! I was stuck … lol

This video is miles ahead of the AT&T video. And you can comment on this one

@purewhips1

Жыл бұрын

Years ahead of technology.

I have the white one, second time in two weeks to go out. Blinking red light. What do you think the provlem is please?

@purewhips1

11 ай бұрын

If it keeps going out and it’s not a power surge. Then att needs to send out a tech and have them scope the fiber ends to make sure they are clean. And if not. They need to replace them. But on the simple side. Make sure all your lines and connected are properly seated into the gateway.

@skorpyo331

4 ай бұрын

That was my problem this week on black box and just switched to white box. Hope I dont get this problem

I am currently trying to figure out how to get online with my fiber modem. The white one. I am using that green wire for the internet in. I have not seen the red or orange cable for the internet.

@purewhips1

2 ай бұрын

So do you have that 010? Or is it DSL?

@uhavemooface

2 ай бұрын

@@purewhips1 I don't think its DSL. I have the green line going into the red piece where the other end of the green ling runs into the modem itself I am wondering if I need the orange line now. I have a different box I have my lights on the modem itself the box on the wall doesn't have any lights.

Does support for CAT 6 10 Gbps. Up to 55 meters.

@purewhips1

Жыл бұрын

Can you repeat. Are you asking if this supports cat6? I think the max distance before you lose data is up to 275 ft.

can you setup the router using the cable line? thats how i got it setup with xfinity

@purewhips1

8 ай бұрын

Can not use the coax line from what I know about fiber with att.

Hi there we brought a new connection from a representative of at&t doind ad in a walmart she told us will send a technician for setup but after receiving the white box and calling her several time she did not help and now a do not see any small box anywhere in my home ( as we shifted new here)..what should we do..any help..thank you in advance

@LuxionZ

Жыл бұрын

Call in and they will send out a tech

@s.forsalwa8312

Жыл бұрын

I fixed the problem .finally

What if you don't see that Fiber wall connection point? Could it be the ethernet port that has a red marker next to it?

@purewhips1

7 ай бұрын

Most of the time if you see a red port connect that red port to the back of the BW 210 Redport Gateway and you should have Internet

@tylerwatts3347

6 ай бұрын

​@@purewhips1 what if it's a green port?

@zeroturn7091

6 ай бұрын

That’s what I had to do. I just switched from a 210 to a 320. I don’t have a line to accommodate the SFP connection.

I ordered a gateway but never came with the sfp cord? Just a Ethernet and ost cord

@purewhips1

Жыл бұрын

If it didn’t come with the SPF. Then that means you have a 010 ONT somewhere in the house. Should be in the garage or a smart panel. The port you’re looking for is going to be a red Ethernet port on the wall. Get that Ethernet cord and hook it up to the red port of the gateway.

@_sensei__

Жыл бұрын

Another question if you don't mind. I have everything perfectly installed and it's download speed was working extremely fast the day after I got it hooked up but tonight I'm only get download speeds of 9 mbs. I restarted the gateway from the app a couple times but no solution. The wifi works great right now but when it comes to installing games or syncing data I can't get it past 9mbs.

Can you plug in a switch in the 5G port

@purewhips1

4 ай бұрын

Yeah, I have my switch plugged into port 5g. Remember, you only get whatever the switch pushes out though

I got the new equipment and tried to installed it however there is a red light blinking 😢 any advise?

@purewhips1

Жыл бұрын

What sfp do you have. Green or red?

@joshuacastillo8599

Жыл бұрын

@@purewhips1 i think red (I don’t see any green cables)

@purewhips1

Жыл бұрын

Not the cable. Wait. You have an 010. The little white box right? And they sent you the big white box?

@joshuacastillo8599

Жыл бұрын

@@purewhips1 i have the black box, I got it like 3 years ago and I got a white small one like In the video

@purewhips1

Жыл бұрын

Oh no. And it stopped working? Ok. Simple questions I always ask. Was there a storm that knocked down some trees taking the line down? Does the white Ont have power? If not check the Gfci switch. Has anyone been in the attic that might have gotten caught on the line. If so. You’ll want to make a ticket for a tech to come out and repair the services.

Can you set it up without the app?

@purewhips1

4 ай бұрын

On a self install you can not set up with out the app.

My ethernet port aren’t working 😫 help

@purewhips1

Жыл бұрын

Are you using a new Ethernet cord? Power and broadband are green? Does the link light in the back light up when connected to it?

@KingDreGamer

Жыл бұрын

@@purewhips1 yes using a new Ethernet cord. The wifi works perfect the ethernet isn’t lightning up in the back.

Nothing is plugged in??

Wish I could hear volume on video 😢

@purewhips1

Жыл бұрын

I hear it when I played it just now.

trevor? black dahlia murder?

Treve films

What is the hurry. Jumping back and forth between the boxes is very confusing. Slapping the equipment is very distracting!

@purewhips1

4 ай бұрын

Hey hey!! Made this video like a year ago. You can rewind if you’d like. I have made separate videos explaining the different parts of att. Check them out. They are in more detail.

@Bojonni

2 ай бұрын

If you can't understand this you might be outdated 💀

I can barely hear you speak up I've turned the volume up on my cellphone

@purewhips1

10 ай бұрын

Wow. This is wild. You’re the second person to say they can’t hear me. Yet I’ve played this video on 7 devices and all sound clear. I wonder if it’s the setting on the android for play back.

Prem tech for att 9yrs here. At first maybe thought you were also a tech but as soon as you said “green sfp” for under 1gbp and red for over, I knew you weren’t lol. Umm both gpon-“green” and xpon do under 1 gig it’s red”xpon” that does the 2 and 5gbp speeds which no one needs! Also the 800# that send you the CSI kit may send you wrong sfp, aka your circuit/neighborhood is xpon not gpon. (Happens a lot in “overlay” neighborhoods, which means att went and laid fiber where it was normal adsl copper. Listen people do not order any speed over 1gb heck not even 500mbps. You don’t need it, you’ll never see those speeds on your Walmart bought laptop or tv. It’s a waste of money. And us as techs loved those failed “CSI”customer self install” repair tickets. 😂 also the 320”white modem” you’d connect it to a fiberjack. Will work with the 010ont”small white box” connected to the red Ont port but not designed for it. Anyways decent video. But probably definitely confused the average person doing a CSI, as most aren’t tech savvy or know how to even plug in a phone cable to the wall, but know how to work TikTok like a pro. You confused them having the 5268rg, 010ont, 320rg, and abjack, “att copper jack” all together in the video.

@purewhips1

Жыл бұрын

You’re amazing. Wow. Prem for 9 years you’re right. Red will work all speeds up to 5000. And green to 1000. I’m sure you’re not accepting those manager giving y’all fusion kits…..

@purewhips1

Жыл бұрын

Oh and that company att. Sucks ass at explains anything to customers. I know mine was better explained then att tier two and sales.

@zeroturn7091

6 ай бұрын

Is the SFP required to get Gigabit speed? I think that my ONT is in the attic. Am I correct in assuming that the SFP port is required for Gigapower speeds?

@coketillyouchoke2

6 ай бұрын

No the 010 small white Ont will get upto gig speeds. And typically the Ont is not in the attic all though I have installed them up there before.

You lost me altogether. ☹

@purewhips1

10 ай бұрын

What service do you have I try and cover a lot into one video.

Incoherent

@purewhips1

4 ай бұрын

Then go ahead and call 1-800-28820 pay that $99 dispatch fee get your tech out there.