Never had an Apple product that I’ve been unsatisfied with. Until that changes they’ll continue to have me as a loyal customer. I love how everything works together seamlessly for me.

I don't know, but I think the China sales disappoint is mainly due to Chinese phone competitor whose phone are really good and a LOT cheaper. Economy slowdown surely is a factor, but major factor is iPhone is not as supreme compared to its competitor as it used to be. In public and shareholder's meeting, Tim blame it to macro-economy, but I bet he knows, this time, apple is facing the biggest challenge.

@DavidJohnson-dp4vv

5 жыл бұрын

The Iphone X is also way too expensive.. Maybe some people will buy it but a lot just can't afford it.

@user-lk5sv5vz5n

5 жыл бұрын

当然了，当售价已经超过本身的功能价值的时候，就可以定义为奢侈品了。iPhoneXS系列可以称上手机界的奢侈品了；因为这些功能1K-2K的国产机都可以实现；现在愿意支付这么高手机费用的已经是奢侈品级别了，就像女士包一样，买的是品牌，不是真正它的价值；苹果从消费者来看，最好的价值应该停留在iPhone7，这一代之后的产品基本没什么创新；

@iMadrid11

5 жыл бұрын

In China people use their smartphones for WeChat ecosystem to do everything from social media, banking and payments under one app. You don’t need an iPhone to use WeChat. Any inexpensive android phone can do what most Chinese smartphone users needs.

@antawn3000

5 жыл бұрын

kzread.info/dash/bejne/iqqazrKLYcSfkqw.html

@deltadom33

5 жыл бұрын

There are so many good phones from China that make the iPhone look bad from the Poco phone for 300 pounds to one plus 6t (600 pounds ) and Huawei . China has released phones with under screen fingerprint sensors.

What is up with the negative responses? I mean - is it fun for people to be negative or something ? I think it is an utter waste of time. Better to provide constructive criticism and solutions if there is a problem. Complaining is easy. Providing a rock solid solution takes a lot of effort. Do I think Apple is perfect? No. I can state several things that they could do better. However I believe overall the products they provide are good products. Everyone likes to dramaticize the things that the media reports about companies. However the reality is that details are missing from what the media shares. We only know half the story, yet we share our viewpoint on this stuff as if it is fact. I advocate for more positivity on the internet and brutal honesty yet in a civil tone.

@rope8666

4 жыл бұрын

Yes. This.

We need someone who can ask bold questions directly not someone chit-chatting like a friend

Funny how fast the sentiment flipped on Apple 😂

@hdaviator9181

5 жыл бұрын

It didn't happen overnight. It started after their workers started jumping off buildings. Then they started getting competition that where making more innovative products at a lower price. Apple products are now just overpriced and outdated aluminum turds.

@bvishal2kn

4 жыл бұрын

oops it flipped again LMAO

The price of the XR should have been 549$ not more to sell well

@KodiD420

3 жыл бұрын

The XR was almost $1000 in Canada. 🤣😂😂

@Edwin-km4xk

3 жыл бұрын

@@KodiD420 yeah hahahaha. now you can get it for 400 if not less🤣🤣

As usual all the top class analysts in youtube comment section lol. Classic

People bash Tim, but he’s still the man!

Tim is a Salesman not an Innovator.

@enkeierick

5 жыл бұрын

Cheng L. Zha which is why he is ruining apple

@kendalltube9633

5 жыл бұрын

Cheng L. Zha not even a salesman and definitely not an innovator. His ONLY claim to fame is that he shut down all US manufacturing where worker make $100 per DAY and just moved it all to China where the people (robot people) get paid $1 per DAY. Real genius he just got Chinese people to be his slaves.

@saskiavanhoutert3190

5 жыл бұрын

Steve as well as Tim did and still do their best for the APPLE-company, thanks to them both. Apple is still great with their products

@sprite8666

5 жыл бұрын

Kendall Tube yes that’s a good idea

@ranjithkumar8744

5 жыл бұрын

Tim is a another Steve...

Ehh as an Apple fan boy Apple really didn't do that many risks or innovations. Especially when they rehash the same design every year. The only innovative thing that they did was the Apple watch series four I love mine to death. Airpods are dope too, but I still wanna wear high quality wired headphones. But still if you are thinking about buying stock I got advice buy it. It'll always go up. If wanna penetrate China/India you have to make the phones cheaper because in India for example they really only use Smartphones for social media and communication so why should they buy a almost 2000 usd (if you convert the rupees to usd) if they only use social media and communication when they can buy a 300$ phone or even cheaper for the same function? Also Siri is trash Alexa and Google assistant are much superior.

@howardbaxter2514

5 жыл бұрын

Let’s not forget how they keep forcing updates that destroy the quality of old phones. My battery is almost dead within a couple hours, and this is after I spent $20 on getting a new battery when they were called out.

This seems like a desperate move by cook talking to Cramer ?

@49fiori

5 жыл бұрын

he spoke to Cramer when Apple's market cap was 1.1 trillion

@nadeemshaikh7863

5 жыл бұрын

@@49fiori link please?

@iSebbeYT

5 жыл бұрын

🤣🤣 Nope? What r u talking about?? please motivate...

@brunosousa3118

5 жыл бұрын

You are a sheep. Form your own opinion.

@micahwhite1246

5 жыл бұрын

Disparity from the top tech company in the world with the finest ecosystem and class of products that work well? No.

Apple accuses Qualcomm of unfair charges on using its chipsets and went with Intel. Aren't consumers making same choice now when they are ditching iPhones because of cost and innovation?

In middle school, I brought healthy homemade Chinese food for lunch. People didn't understand what I was eating and went "Ewwww." Feeling ashamed, I started to buy school lunch with unhealthy burgers and fries in every meal. For the longest time, I was subconsciously thinking "this is America" and consumed the junk American School system offered. Now that I'm an adult, I became more acceptive and understanding of myself. I can say I'm a more educated consumer and I usually prefer Asian cuisines. I don't need to follow the American trend and go vegan or gluten free. What Tim doesn't understand is people in China might prefer to eat Chinese Pears than the American Apple, and it seems that he is only listening to the "American" customers and failed to realize that "America doesn't represent the whole world."

You can't make me satisfied in this "I really want a iPhone but it's so incredibly expensive that I can afford" situation.

How are they just sitting so chill in the middle of an Apple store with no one even glancing at them. When I walk around with just a DSLR filming stuff, I already get stares from every direction.

Apple customer service is the best,the staffs are so friendly ,I love MacBook Pro and other apple products

@Gabriel-ps3cz

5 жыл бұрын

Ken Yup are you ducking crazy ? What planet are you living on mate?

@admiralv8538

5 жыл бұрын

Gabriel people have different opinions if ken likes apple he likes apple nothing can stop him

@harshsmi

5 жыл бұрын

@Gabriel Whats so crazy abt it? I feel like you are losing your mind.

Thanks Cramer for this helpful interview

I really appreciate Tim on how he really wants to make customers happy, with customer support extending for years like iOS 12 in the 5s. This really differentiates him with Steve

@DonaldSeungIlChoi

5 жыл бұрын

But the stunt apple pulled with limiting battery power didn't make people happy.

@EleMenTfiNi

5 жыл бұрын

Hmmm.. Steve was all about the products, cutting things like headphone jacks to sell more product isn't a customer appreciating move.

@Noleeez

5 жыл бұрын

You mean how he also slows down older iPhone's

@arminmathcity5499

5 жыл бұрын

+Noleezz __ You mean so that your phone doesn’t shut down permanently? Wow such a horrible thing. But in case you decided to want to turn it off, that is an option. You wouldn’t know that, because on Android phones it is throttled and does not have that option to turn it off. Enjoy. 🤷🏻‍♂️

@robinfaigmane10

5 жыл бұрын

Well maybe there were hiccups along the way but the man still compensates for them. Similar companies commit mistakes but no one pinpoints them unlike when Apple does

Great interview respect for tim!

cultural of innovation: remove your headphone jack and sell you $160 airpods

It’s not an interview, it’s a setting for the apples press release

We,in South Africa 🇿🇦, r paying +-$1 660.00 for an iPhone. Please give us more in terms of innovation coz since 5s we’ve hardly seen anything out of the ordinary!

Steve Jobs : This bozo doesn't know what he is talking about.

@enonymuz8627

5 жыл бұрын

Suhail Murtaza You bozo don’t know what you’re talking about. Steve himself believe Tim was the best guy to replace him as CEO when he was COO under Steve.

@Styyy

5 жыл бұрын

Enony Muz you also don't know what are u talking about BOZO

@enonymuz8627

5 жыл бұрын

Suhail Murtaza you only have 1 sentence planted in that small brain of yours BOZO not even countering my argument

@maxxon2060

5 жыл бұрын

NPC CuckyHas-been LOL! 🤣

@onamaewa0726

5 жыл бұрын

Enony Muz maybe but I still believe more on Job’s capability and strategy.

Hey , This is the guy from Iron Man 1 !

Wow! The negative and somewhat childish responses on this thread tell me Apple's stock is at the bottom. It also tells me there are a lot of absolute numbnuts out there who don't have a clue about ... well...anything. Incredible.

@martinjacobsen6375

5 жыл бұрын

Darren Prior I agree with you 100%!

hi Tim Cook i just want to tell you that "i am in love to Apple" :)

Great leaders are the ones who understand when it's time to admit failures and move on, or step down in favour of a new generation of managers.

I'd be a more satisfied user if my memory and storage weren't soldered on my logic board.

@SahilP2648

5 жыл бұрын

Welcome to android. Note 9 has 512gb built in and with expandable SD card slot, you can buy a 512gb sd card so you can have 1Tb total storage.

@THEMK0070

5 жыл бұрын

@@SahilP2648 welcome to lagroid, your os will lag 24/7 and all of your data will be sold to Chinese companies

@marlmyster

5 жыл бұрын

You are Obviously referring to your Newer Mac Book! Disregard the first 2 comments...

@AkiriKanan

5 жыл бұрын

@@THEMK0070 welcome to Rootdroid. We root android so we can have youtube without an ads, lineage os for older android with a cost of instability, & etc.

@oneeyedtoad09

5 жыл бұрын

​@@THEMK0070 hows gaming with that mac?

Apple has money in the bank a lot of their competitors don't have nearly as much

Apple should buy Six Flags....immediately.

@Sesamestreet9080

5 жыл бұрын

Paul Sommerhalder why? To me doesn’t seem they have a lot In common

@Harihar_Patel

5 жыл бұрын

Apple should buy Square

1. Get rid of the notch 2. Let people customize their screens more 3. Better battery

Interview summary - Jim: why Apple so bad? Tim: Apple sales pitch

You have to get on national news to explain why your products are not selling well?? That's messed up, Tim.

To be fair, they set the tone that the industry follows and I think it backfired in the short run. Sure, even if sales numbers are down, higher prices mean that the profits shouldn't drop by much. But if you underestimate the competition that could do a lot more because they don't have a brand image to maintain, then you're going to have problems.

The only reason they called it a flop because of the display thats the only reson why

This time it's for real though the competition in China is real and Apple isn't getting that business back. They've reached the top and now it's downhill from here. They're gonna be just fine though what does it really matter if they shrink by like 10 percent they're still a massive company but of course Tim can't admit that. Maybe they can expand on services I really don't know.

@DavidJohnson-dp4vv

5 жыл бұрын

Apple better make some other product other than an IPhone.

@DrMwenya

5 жыл бұрын

True

@MusicalMemeology

5 жыл бұрын

19% growth in other areas, did you watch it?

@ryccoh

5 жыл бұрын

@@MusicalMemeology right but there still such a small portion and it's questionable if that growth can be kept up

Apple’s greatest contribution will always be the iPhone. I look forward to this health thing tho

@christianpaul-cp6746

2 жыл бұрын

Let's revisit this comment in 5-10 years. I'm intrigued by the possibilities.

Why is Tim Cook never asked about an Apple electric car and how he feels about Tesla?

This guy didnt ask any hard ball questions like, " what made you believe you could introduce a cheaper iPhone xr to the market for the Same retail price as all the previous iPhones 7 or 8? What happened innovation? Samsung provides more features at the same cost .

Siri is not Google haha

This guy does not want to give clarity in 60% of the business. Also, They try to sell you privacy while taking at least $9B from google. Most of the phones are priced at over one month salaries sometimes many months, etc, etc. Last time I bought this thing at $90 it was because you had an idea of the iPhone X but now they have nothing in the short time horizon. I have used Apple products for over 10 years but Cook is just too optimistic to keep it family friendly.

Tim Cook is awesome. He doesnt get the credit he deserves. Probably a better CEO than Steve Jobs

Oh and Siri sucks so bad.

Okay so I googled it and they are doing an electric icar. In that case it needs to be very competitive round the 20k-30k and on the market now

Tim Cook has preserved his hairline very well.

I would never sit in a chair without back support . My clumsy ass would’ve fell over .

At 4:55 : the anchor's daughter has the 5 and doesn't want to change or upgrade as per the company. I don't think it's because she's having issues with data transfer or the likes that Mr Cook mentioned. It seems like forcing a customer to change and upgrade.

strange no one in the background look at them, like they are employees not customer?

@justfly1984

5 жыл бұрын

That was a green screen, lol, do you really think that they did interview in real apple store? If you look closer, you'll see artifacts around tim cooks hair

@rhrh10

5 жыл бұрын

Alexey Lyahov I think it’s the apple store at their headquarter at Cupertino

@justfly1984

5 жыл бұрын

@@rhrh10 fake one

@edwardmupenda3080

5 жыл бұрын

@@justfly1984 youre tripping thats the real apple store

@johnpossum556

5 жыл бұрын

That reminds me of when the apple dancers stood on every street corner of downtown pretending not to be watched.

Tim cook complaining about be charged high prices by Qualcomm. Hahahahaha the irony .

@076657

2 жыл бұрын

high prices make sense for products that actually work

Still waiting on my how to fix guide

Tim, I love your products. I had been your loyal customers. Unfortunately I am not satisfied with your iPhone Xs Max anymore. The back glass cracked with your leather case on. I have always taken good care of your products and I even paid much more for your Apple Leather iPhone case. I even I have it on your Apple Care and I still need to pay nearly $100 to fix. Tim, I am not satisfied with your products anymore. Would you really listen to your loyal customers?

@kfcbrahmin

5 жыл бұрын

飛龍黃 you do realize that Tim Cook is not going to read this right?

@prennyabs

5 жыл бұрын

@@kfcbrahmin that's not the point. It's an example of a contradiction to what Tim Cook is saying in this video. It's an illustration of how disillusioned TC is.

@jaxconf9519

5 жыл бұрын

@@kfcbrahmin I hope you were just trolling ✊

@markd8799

5 жыл бұрын

Fool for buying the crap to begin with... 😂

@Milos596

5 жыл бұрын

Mark D'Alelio shut up Androfuckboy

Every Innovator needs a Innovator Generator. Innovater: Steve Jobs Innoverator Generator: Tim Cook

well managed interview choreographed apple.

Sounds defensive. If apple was doing well he’d be more relaxed

@MrKellym8

3 жыл бұрын

Sangik Na the stock is close to $450 today , at this interview, $150+ , still don’t understand why people continue to hate Apple , in this interview Tim Cook has a legacy, its not the phone , health care will be changed because of Apple & you the stock holder will benefit. Just do not get why every person who owns an Apple product doesn’t own the stock & he just gave a gift coming aug 31 4/1 split to make it more accessible. Watch the interview again , this has zero to do with iPhone , iPad , to be frank in 10 yrs no one will care , its healthcare

He's talking about his nephew. What? I'm suppose to want to buy apple because he's happy in seeing him? Hahahahah joking, right?

Why is everyone hating on Apple? Go spend your time on something else we will not move away from Apple if u want to “try”.

omg "it just works" is Apple watching Jensen keynotes....

$1000 iPhone! That is the problem, not China.

Tim Cook for president 🇺🇸

Mr. Tim Cook you've been cooking the Apple wrong way!

The only culture of innovation I find in apple now is price

nice to hear that it is all incredible.........

Time to buy Apple stock now!

He only talks stats and no focus on purpose it serves or problem it solves. Siri sucks.

@DOYLECLEVERLOBE1

5 жыл бұрын

You could probably get better answers by asking a random person on the street than with Siri.

@UnkJo357

5 жыл бұрын

Siri sucks

“It just works” Jensen Huang and Tim Cook

1:09 - where have I heard that before?

Tell us something we don't know 🙄

He tried to say “biggest “customer satisfaction” but stumbled across his words so hard. BOI if you don’t get..

He can’t help what happens in China under their law. Let’s get real

That whole company is very Anti-consumer.

@deltadom33

5 жыл бұрын

I wish they would understand there anticonsumerism like linus with his iMac pro and Louis rossmans videos

@deltadom33

5 жыл бұрын

@Chief a iPad pro that bends straight out of the box and apple refuses to fix it Apple solders all there cpu, gpu and memory to the motherboard charging an impossible amount to fix it when it can be fixed for less and blocking things such as the right to repair bill Apples refusal to put a new keyboard on any of the MacBooks even thou facing a class action lawsuit Apple refused to acknowledge the reason for the battery swap was because of a class action lawsuit regarding them slowing down there phone An eco system that is disjointed and has no cohesion with MacBooks having things like usbc ports whilst on the iPhone dont An eco system that has no direction in the long term as Mac os and iOS there is no cohesive strategy as companies like Microsoft have brought them together and not putting money behind things like ar or vr in there desktop Missing the boat on things like ai which are so vital for the future whilst companies like Google and Microsoft and Amazon have invested heavily in devices that affect every aspect of the household An increase in prices with no justification on all of there products line putting them out of the reach of there ecosystem and then putting things like the T2 chip which shortens the lifecycle of every product because you cannot upgrade anything . Essentially if you are paying for something that is more highly priced you expect it to last longer and be more premium but in a world where you have other devices that offer a premium feel for less money and more innovation such as some of the Chinese brands and companies like Microsoft competing with the surface lineup. Check out Louis rossmans videos on apple then talk to me about how pro consumer apple is .

@harshsmi

5 жыл бұрын

@Dominic Shiells I am pretty sure 99% of apple user have no idea abt any of the issues you are talking abt. Actually u know what, since u are comparing cheap chinese android malware stuffed phones to apple, i believe even u have no idea what u talking abt.

@za7v9ier

5 жыл бұрын

It's about time they fall from their empire. It's long overdue. Glad Trump kickstarted Apple's downfall.

@deltadom33

5 жыл бұрын

@@harshsmi maybe you have not come across devices such as the pocophone which has a better screen than the iPhone xr and costs 300 pounds or the one plus six that costs 600 pounds that has an under finger print sensor or devices like the Vivo next which have a slide in camera. Not only chinese devices more innovative than apple they are cheaper

Tim Cook: Higher customer satisfaction in the industry. Me: My ass

Tim Cook out here doing a press run like an artist trying to promote their album

If Tim Cook has EVER read an email from a consumer, may Steve Jobs turn over in his grave.

Apple is great, iPhone is great, but when you look at its price, feels like it stands on the wrong side. Plus, I don't see the confidence on Cook's face.

this interviewer gets so unnecessarily excited

I’m chinese , the reason Apple doesn’t sell well is because the price and it competitors. I had iPhone and iPad since almost first generation, so I can tell some of my feelings, The price of iPhone is rising every upgrade, and every upgrade doesn’t bring you the surprises early iPhone could. Specially, Huawei is China local company that offer products only to satisfy Chinese customers. I can see the future that the major cell phone company which can domain Chinese market is Huawei, but iPhone will still attract certain amount of people in China. Therefore if in recent years Apple can’t make a revolutionary product or lower sale price, Apple could fail chinese market.

Did he answer the question about slowing down the older phones?

Why was there no discussion about the continual increases for all the Apple products? I mean, way more than inflation increases... I’m a pretty typical Apple user and I haven’t bought a new iPhone since the 6. My last upgrade was a second hand 7+ and my next upgrade won’t be an iPhone unless Apple can fix the pricing structure. If Apple are relying on people like me (who have had iPhones since the 3), then they are in trouble.

Tim Cook does do his best for the APPLE- enterprise and it looks like results are there and that APPLE has his future.

In this interview, Cook puts weight on customer satisfaction. But if I remember correctly, from Cook's letter, one of the factors that he cited that contributes to the drop of the company sale and stock value was that Apple customers take advantage of the battery replacement program. Is that a bit contradictory?

We wanted Headphone Jack. Are you listening to us APPLE? Nope.

@thedatroxde

5 жыл бұрын

I don't need a headphone jack. The future is wireless and it's now.

If you are a designer, there is no option you can choose, but to go with Apple products. Especially to those creators who often use final cut pro, photoshop or lumafusion.

Is it me but do the people in the background feels like extras in an apple commercial 🤔

Apple is an awesome company and is way oversold. Just grabbed another hundred shares. Thanks.

@SahilP2648

5 жыл бұрын

Should have invested in Tesla. You are in for a nice loss.

i got discount on apple store for watching and liking this video great deal

Google: it is powered by machine learning. Apple: " We " " Have " " Put " THE Machine Learning " in " THE "Silicon" in the Phone!

Profits over user experience. Slow death.

There Will be 3 Chips in iPhone 14 for 5.4, 6.1, 6.8 in iPhone 14 for Better Battery, Speed and contrast and More even for Faster Apps. And More Products. Also there Will be 5 Phone with Regular 6.8 14+ for 1,000$ with 2 Cameras.

Your customers are speaking with their feet...

@6bim4uYGfeGSM4jdEm9g2

3 жыл бұрын

?

I'v had my ipad 12.9' 2nd gen for a year before it just stopped charging. Went to apple store to fix it but they quoted me over $700. Outrageous.

update and bring back the SE

I am a Chinese. Well in China, iPhone sales decreasing these days because of less innovation. Same design with higher prices. But not all Apple products are decreasing. For example, AirPods, iPad, Apple Watch still great in China. Especially iPad, the number one tablet in China. Because Android tablets really sucks! About Mac, because of the higher price, it is not selling well from the beginning of Apple selling Mac in China.

Expertly diverted all targeted questions. But still he has to be careful about what he says. To be fair the perceived lack of success of sales in a particular phone is offset by many other growing markets Apple is moving into so he is spot on and honest there.

He is just talking about numbers. Classic sales guy🤦🏻‍♂️

@allen2346

5 жыл бұрын

DarkCloud360 Jim is a market guy, so Tim is talking in numbers to appeal in conversation. Would much rather see him talk with ideas, however.

in the past, when Chinese consumer like your phones, never heard you say any good words about them either.

apple will go back making computer..😂

@kfcbrahmin

5 жыл бұрын

Nero Murf Apple never stopped making computers 😂

@deltadom33

5 жыл бұрын

The computers that apple make are terrible at the moment

I think people don't upgrade because they don't see the value. At the same time Samsung phone sales are down also so it's a bloated market. My daughter's macbook pro only lasted a year, then died. Took it to apple store they said it would cost $400 to diagnose the problem, forced me to buy a new one because there was no guarantee that they could repair it. I'm still using my MacBook Pro 17" model from 2010 where I replaced the hard drive myself with an SSD drive.

i think tim is right

If u really think for customers please decrease the price of iPhone..

Spetial Sound will use much less CPU and GPU and RAM with less Battery usage. Also the Jyro and Exceleromtor in AirPods and iPhone use much less CPU and Code.