An FBI Negotiator’s Secret to Winning Any Exchange | Inc.

Christopher Voss created his company Black Swan based on the skills learned as a negotiator in hostage situations.
#FBI #Negotiation #Conference
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  • @incmagazine
    @incmagazine5 жыл бұрын

    Watch more informative live conferences here: kzread.info/head/PLB6U_DKtPryz6oTQKxJGNdTXXSlKDDtAR

  • @dragonslayer8888

    @dragonslayer8888

    5 жыл бұрын

    Havana on trumpet

  • @RichLuciano1

    @RichLuciano1

    5 жыл бұрын

    @Migueldj1980 Talavera what has to be true in order for that to happen?

  • @SSS-nx6xp

    @SSS-nx6xp

    5 жыл бұрын

    @@RichLuciano1 FALSE: Canada is NOT the only country that grants citizenship to persons born there !!! See: duckduckgo.com/?q=countries+that+automatically+give+citizenship+to+those+born+there&t=h_&ia=web "Citizenship upon birth is a right that is also known as 'jus soli', which is Latin for 'right of soil'." "According to a report by the Center of Immigration Studies in 2010, there are 30 countries around the world offering citizenship upon birth." ". . . most countries in South America practice the same right, although no European country is known to apply such law. " ". . . Pakistan, Malaysia, and Cambodia grant citizenship upon birth." "lex soli" requires that at least one parent is a citizen or permanent resident to the country, or was born in the same country. Some European countries apply "lex soli" rules, such as the UK, France, Germany, Ireland, as well as Australia and New Zealand, among others in response to what is considered misuse i.e., women entering a country, pregnant, but not disclosing the pregnancy during entry giving some other reason for why they are immigrating. In those countries that had "jus soli" (right of soil) citizenship then these mothers would give birth for free in those countries that had such benefits. This was considered unfair by the natives and they moved to "lex soli". Under lex soli, the birth expenses will be born by the pregnant woman. "The following countries offer jus soli: Antigua and Barbuda, Argentina, Barbados, Belize, Bolivia, Brazil, Cambodia, Canada, Chile, Colombia, Costa Rica, Dominica, Ecuador, Al Salvador, Fiji, Grenada, Guatemala, Guyana, Honduras, Jamaica, Lesotho, Malaysia, Mexico, Nicaragua, Pakistan, Panama, Paraguay, Peru, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, Tuvalu, United States, Uruguay, and Venezuela." This man made a completely false, incomplete and purposefully misleading statement to capture his Ted audience. To what end? To gain false credibility? To get you to say "yes"? To make himself sound like an "authority"? Sounds like a used car saleman.

  • @SSS-nx6xp

    @SSS-nx6xp

    5 жыл бұрын

    @@AEON. To all: just ignore this troll.

  • @GreekYoda

    @GreekYoda

    5 жыл бұрын

    S SS : The quote was "developed countries"; perhaps he doesn't feel countries you mentioned developed? Just sayin.

  • @BenRangel
    @BenRangel5 жыл бұрын

    The tricks I got out of this was: * Business people prefer saying "no" rather than "yes". We've become jaded about sales people trying to bait us into saying "yes" - but we feel in control when saying ”no”. So when inviting a celebrity to your event you might say "Would it be ridiculous if you came to speak at my event?". When asking for something from your boss you can ask "Do you want me to fail?". * When negotiating make the other party smile or laugh. Happiness can improve decision making skills. Endorphins or some shit that will make you more open and not locked into a decision. * Begin your argument by laying out your view of the problem, and how you could provide a solution - in a way that aligns with the perspective of the person you're talking to. You must make them feel like you really "get" the problem and aren't wasting their time. Don't start with "I understand", that can feel hollow. The example he used was at 10:00 * "you're right" is something we often say to when they surrender and just wanna get an annoying person off their back. But "That's right" is more sincere and means they actually agree with a point.

  • @Sm1udntknw

    @Sm1udntknw

    5 жыл бұрын

    Thank you. Just watched the whole thing and these are the only things of substance the guy has shared with us.

  • @CobraAquinas

    @CobraAquinas

    4 жыл бұрын

    Sir, if your career revolves around negotiating I implore you to disregard his anecdotal evidence at best, and outright lies at worst.

  • @doughodgson2832

    @doughodgson2832

    3 жыл бұрын

    @BenRangel: You've put in a lot of time and you've clearly made great effort to accurately summarize the points made. I'm afraid you're not quite right on this one: "* Begin your argument by laying out your view of the problem, and how you could provide a solution - in a way that aligns with the perspective of the person you're talking to." You'll first want to set aside your argument in favor of understanding the other side. "Seek first to understand, then be understood." More accurately, Voss says DEMONSTRATE understanding to be understood. So he teaches to articulate the other side's point of view of the situation (using mirrors and labels to pull out info), and summarizing or paraphrasing what you've learned to get a 'that's right' out of the other side. Until that's done, the other side is extremely closed off to your input, and in fact, they feel like you're in it just for yourself and avoiding trying to understand their side keeps them feeling like, 'What's the catch? What are they really after here?' It's the reason why most salespeople come off so damn pushy -- because they don't care whether their product or service really fits your needs, they THINK it'll help in some manner but is it really the best fit for your needs..? That's exactly why we usually walk away from that type of person. Demonstrate you understand them to get a 'that's right'/'exactly'/etc before moving on to your ask/point of view.

  • @CobraAquinas

    @CobraAquinas

    3 жыл бұрын

    @@maverickg1740 Without writing a novel, he's accurately identified the problem as almost all negotiators have from the beginning of time. Put simply, you don't have the threat of prison and the FBI behind you. So his weak point is actually finding the motivating principles behind the counterparties decision making. People will do anything for those who encourage their dreams, justify their failures, allay their fears, confirm their suspicions, and help them throw rocks at their enemies. End of story. it's that simple.

  • @Crooshka

    @Crooshka

    2 жыл бұрын

    ​@@CobraAquinas His negotiation strategies still apply when the FBI and prison can't be used as an asset. He's coached family members of kidnapping victims to negotiate ransom. And using his strategies, cut the ransom down significantly ($50,000 down to $1,743 and a stero CD-player in one case) and still leave the kidnapper satisfied. His book "Never Split the Difference" covers how to appeal to the things that motivate people very well.

  • @Francois15031967
    @Francois150319675 жыл бұрын

    The secret is a guy on the rooftop with a Remington 700.

  • @CobraAquinas

    @CobraAquinas

    4 жыл бұрын

    I swear I've seen about 30 other comments stating something similar and I realize how fucking gullible I am. You're literally correct and I hate myself for not seeing it earlier this book, and it's dumb tactics cost me quite a bit of money.

  • @TheMattj88

    @TheMattj88

    3 жыл бұрын

    @@CobraAquinas Don’t throw the baby out with the bath water, but yes, leverage is 95% of it 😂

  • @shkrsimpson44

    @shkrsimpson44

    3 жыл бұрын

    😂😂😂😂😂

  • @mostlikely...

    @mostlikely...

    2 жыл бұрын

    🎯

  • @robertprice9052

    @robertprice9052

    2 жыл бұрын

    All negotiations come down to who gets what. Everyone has to win at some level.

  • @314159someguy
    @314159someguy4 жыл бұрын

    I came out of this video feeling like an expert negotiator had just given me the most important pearls from decades of study and experience in the topic. Scroll down to the comments and see people tearing this guy to bits. ... Did we watch different videos? What? I haven't even taken *notes* on any speech in months, and this guy had me breaking out the frggin' legal pad. Pure gold.

  • @TonyFromChicago_

    @TonyFromChicago_

    4 жыл бұрын

    They know they will accomplish little if anything, easier to tear someone down

  • @noth606

    @noth606

    4 жыл бұрын

    He was brilliant an my view, and thinking about it I would really think he gave some really good observations and no doubt he's really good.

  • @NigelTolley

    @NigelTolley

    4 жыл бұрын

    I agree, there's some very thick people leaving comments on here. They probably forgot to turn the sound on, is all.

  • @lilceez77

    @lilceez77

    4 жыл бұрын

    As one comedian said, think about how dumb the average person is. Then realize that half of them are dumber than that.

  • @BADALICE

    @BADALICE

    4 жыл бұрын

    I really enjoyed it as well. I took away a number of tools, hence I found myself asking the same question. The end was priceless. I laughed my ass off.

  • @videkrajnc
    @videkrajnc4 жыл бұрын

    Wow. Treat people with so much respect that no matter the outcome they would speak to you again. Damn. This was really something else. I did not expect this. Thank you!!!

  • @perkeyser2032

    @perkeyser2032

    2 жыл бұрын

    What if someone don't deserve respect?

  • @hazelcoodo4814
    @hazelcoodo48144 жыл бұрын

    This man basically made the audience give him a standing ovation at the end hahah

  • @thisuserxisnotavailable
    @thisuserxisnotavailable Жыл бұрын

    This is what makes him a great business man. He was in control the whole time.

  • @KnightGreenstar
    @KnightGreenstar Жыл бұрын

    "Everybody that you deal with regardless of how much they get out of it, should be willing to say to you after the negotiation, yeah. I'd talk to you again, I feel respected by you."

  • @freedom2outshine670
    @freedom2outshine6704 жыл бұрын

    In sales this works. Respect the customer, show empathy and connect with them so they always come back to you . By doing this you will make lots of money

  • @freedom2outshine670

    @freedom2outshine670

    4 жыл бұрын

    Dave Gill I care about people. I’m part of the 99%

  • @freedom2outshine670

    @freedom2outshine670

    4 жыл бұрын

    Dave Gill I’m not related to the 1%

  • @mangochaz
    @mangochaz5 жыл бұрын

    This guy just negotiated a standing ovation to his speech which had close to no analytical or research material at all

  • @ReWriteTheRulebook

    @ReWriteTheRulebook

    5 жыл бұрын

    I think that's the whole point he was trying to make....

  • @drewbc32

    @drewbc32

    5 жыл бұрын

    Bryan Smith - You watch too much tv

  • @NewTruths

    @NewTruths

    5 жыл бұрын

    You don't spend much time in the real world do you? Sure, there are no citations at the end, but most of what he is saying (albeit theory) has some decent research behind it. I think you saw the FBI part and an immediate state of distrust overcame your cognition. Watch it again, this time with a positive state of mind....

  • @JenniferEgbert

    @JenniferEgbert

    5 жыл бұрын

    He's one of the most effective coaches I have ever hired.

  • @brandondecarlo8619

    @brandondecarlo8619

    5 жыл бұрын

    lmao... almost..."textbook..."

  • @BrianLafev
    @BrianLafev2 жыл бұрын

    The final lesson was how to always get a standing ovation. Tell everyone to stand 30 seconds before you finish lol

  • @abdulbari1662

    @abdulbari1662

    2 жыл бұрын

    Thank you Brian! This made me laugh so hard!

  • @markdiorio468
    @markdiorio4685 жыл бұрын

    That was a really good Christopher Walkin impersonation.

  • @wendysbrian1
    @wendysbrian14 жыл бұрын

    Lot of folks dissing this dope video. That exchange with the Dad was sick. "How you gonna help me?" ---> "Tell me what you want me to do.". What an alpha.

  • @royalflush8173
    @royalflush81734 жыл бұрын

    You guys that are criticizing this man are missing the main point he is trying to make , and that is letting the other person know you understand their problem. people dont give a phuck about your credentials and resume , they want to know if you can solve their problem point blank

  • @CraigLumpyLemke

    @CraigLumpyLemke

    4 жыл бұрын

    I suggest that the "Point Missed" is that this is an entertainment video. Content is essentially unimportant. The guy is not pleasant to watch, inviting, clever, self-confident, and in many many spots just plain difficult to understand. The guy may (may!) Be an expert negotiator. There are thousands of them. Nearly all trained using he FBI standards. None of that makes him a good presenter. Consider the opening. Walk on stage, shake hands with someone, don't say a word nor introduce yourself, just start looking up and mumbling, interfering with what we should apparently be focusing on. That's not what Dr Shrank taught us in speech 101. Thanks - Lumpy

  • @LordHollow

    @LordHollow

    4 жыл бұрын

    @@CraigLumpyLemke there aren't thousands of him, though. He was lead negotiator. That position isn't just handed out. Most of what you said about him is your opinion and you are more than welcomed to it. I saw a man who was content with himself, his perceived shortcomings, and is still winning in his chosen profession. If what he's teaching works for him, especially with your pointed opinions of him, shouldn't that make his tactics even more effective for an eloquently spoken person such as yourself?

  • @CraigLumpyLemke

    @CraigLumpyLemke

    4 жыл бұрын

    @@LordHollow You missed it. Is he a good negotiator? Probably. Is he a good presenter, absolutely not. Zat simple. Thanks - Lumpy

  • @LordHollow

    @LordHollow

    4 жыл бұрын

    @@CraigLumpyLemke Again: a matter of opinion. Take care.

  • @CraigLumpyLemke

    @CraigLumpyLemke

    4 жыл бұрын

    @@LordHollow Everything on KZread is a "Matter of opinion". But consider what you're suggesting. Because someone is a great brain surgeon, negotiator, flute player, anything...That does not make him a great presenter. He's not the "FBI Presenter". He's an FBI negotiator. Not as much a "Matter of opinion" as it is a matter of "What makes more sense". Thanks - Lumpy

  • @artdepaul452
    @artdepaul452 Жыл бұрын

    Chris Voss is the real deal negotiator. His book "Never Split the Difference" is a great read and real life tool.

  • @LouStoriale
    @LouStoriale4 жыл бұрын

    I use this all the time and it works more often than “getting to yes” and other negotiation techniques. This + Robert Cialdini = Success

  • @patkorie
    @patkorie4 жыл бұрын

    "Never be too sure of what you want that you won't take something better." - Chris Voss.

  • @RogerBarraud

    @RogerBarraud

    3 жыл бұрын

    I wanted this video. Now I realize there are a huge number of better ones. Byeeee...

  • @MashabaZA

    @MashabaZA

    2 жыл бұрын

    Critical point.

  • @JonathanNYCity
    @JonathanNYCity4 жыл бұрын

    WOW! While I was watching this video, my wife walked in and I used the tactic he had just mentioned and it worked - instantly!! Last night, my wife had asked me if I could run an errand for her today. I said yes, and then I added, "will you go with me?" and she promptly said no. She said no because the reason she was asking me to do it was because she didn't have time. So, this morning - as I'm watching this - she walks in and reminds me to go. I then said, "I'll go but I'd love it if you'd come with me." She said, "No... don't have time." Suddenly, I thought about what I just heard Christopher say - literally 10 seconds earlier, and I rephased the question! I re-worded the question and asked, "Would it be ridiculous if you went?" She looked at me funny, because it was a bit of a weird thing to say... and she squinted her eyes and said, "No." And then I said, "well, if it wouldn't be ridiculous, why don't you come?" And she said, "OKAY!" Shhh... now I have to make sure she never sees this comment because I might end up doing this a lot!

  • @criminyworldriseedify8962

    @criminyworldriseedify8962

    4 жыл бұрын

    Jonathan C sounds like an honest woman!

  • @picklepirate

    @picklepirate

    4 жыл бұрын

    Lol she was not annoyed because you asked so many times

  • @thechariotcard

    @thechariotcard

    4 жыл бұрын

    Jonathan C what tactic? I’m still waiting for one...

  • @PalmliX
    @PalmliX4 жыл бұрын

    Don't let the hate in the comments prevent you from watching this, its entertaining and insightful.

  • @YoungMoneyInvestments
    @YoungMoneyInvestments4 жыл бұрын

    It's amazing to see how different human behaviors are so easy to spot for these men. Practice, practice, practice is how you get good!

  • @davidgee5672
    @davidgee56723 жыл бұрын

    Brilliant. The counterintuitive process of getting to no was in invaluable.

  • @benz500r
    @benz500r5 жыл бұрын

    You guys are pros. I was involved in a recovery of a missing person in South America. You guys have blown my mind with speed and intelligence.

  • @elansings
    @elansings5 жыл бұрын

    Black Swan held me hostage for 33 odd minutes. Thank you 🤙🏻

  • @it_b_me
    @it_b_me4 жыл бұрын

    "How are you going to help me?!" "Yes"

  • @cherylgarnica7201

    @cherylgarnica7201

    3 жыл бұрын

    What are you gonna do for me? Give me sumthin...

  • @RogerBarraud

    @RogerBarraud

    3 жыл бұрын

    42.

  • @NatureOverland
    @NatureOverland4 жыл бұрын

    He got the audience to give him a standing ovation. Pretty slick. Assistant, grab a photo of that for my portfolio. Thanks.

  • @AlisonMMGale
    @AlisonMMGale5 жыл бұрын

    Excellent advice well presented. "Never be so sure about what you want that you wouldn't take something better." And of course, the whole respect aspect, most people don't get that these day, incredible. Thank you!

  • @struki84
    @struki845 жыл бұрын

    This guy has almost perfect combination of confidence, arrogance, and self irony. And competence obvs.

  • @amandeepbaghiana4510
    @amandeepbaghiana45108 ай бұрын

    There’s good information about using empathy tactically to push a negotiation to your favor. I think many people are annoyed that he’s telling a story, but it also shows how he’s implementing his tactics

  • @brandonkarhu5599
    @brandonkarhu55994 жыл бұрын

    Last part of his speech was incredible advice. Thanks Chris.

  • @keritans
    @keritans4 жыл бұрын

    His book, Never Split the Difference, is the truth. Listen to it almost everyday.

  • @revalfresh
    @revalfresh5 жыл бұрын

    This is a real character that Christopher Walken could play.

  • @Studio-yc3ko
    @Studio-yc3ko4 жыл бұрын

    I don't wanna sound cliché, but wow! No, no, no sequence eye-opener. 'See-through the eyes of your counterpart', apparent yet again eye-opener.Thank you, sir.

  • @unclebuck2502
    @unclebuck25024 жыл бұрын

    After watching this video, I instantaneously clicked "bookmark" in my browser. I will view it again and again for inspiration.

  • @Crifstar
    @Crifstar5 жыл бұрын

    I can’t think about how many times I agreed with a person just to shut them up

  • @Kyrelel

    @Kyrelel

    5 жыл бұрын

    You're right

  • @RonHelton

    @RonHelton

    5 жыл бұрын

    @@Kyrelel LOL

  • @morehn

    @morehn

    5 жыл бұрын

    So true

  • @Treddian

    @Treddian

    5 жыл бұрын

    I'm that person who keeps throwing facts at another person until they're either so angry or so bored that they agree with me. It's worked pretty well for me as I'm now their supervisor.

  • @CobraAquinas

    @CobraAquinas

    4 жыл бұрын

    @@Treddian It's because you live in reality.

  • @pete8820
    @pete88205 жыл бұрын

    I bet this guy does the best Christopher Walken impression

  • @ulriklange3924

    @ulriklange3924

    5 жыл бұрын

    I think, Christopher Walken, have been making an impression, og this guy All along 😂

  • @yngrollie685
    @yngrollie6858 ай бұрын

    You don’t get what you deserve, you get what you negotiate

  • @snw1993
    @snw19932 жыл бұрын

    some summaries, "you guys know a resume correlates loosely with whether or not you know how to do a job if your resume shows for sure that you could do a job you'd never lose one they'd never be a bad hire they'd never be an employee that didn't work out" "what I did was I showed him in less than 10 seconds that I saw what he was looking at and I offered the slightest amount of insight into the dynamic " "have a good steady process where you treat people with respect and appreciation. use empathy in a positive way not because you're a nice guy, you are, but because it works" "you're gonna make people feel good about dealing with you so that no matter what the outcome is they'll let you know that after they dealt with you they're willing to continue to deal with you on other projects because they felt respected they felt appreciation" great guy and great presentation, but I keep forgetting his tips.

  • @micahbikes
    @micahbikes2 жыл бұрын

    Humility is a powerful way to connect with people, demonstrated very well at the end. Well done!

  • @garimasingh5425

    @garimasingh5425

    2 жыл бұрын

    INDEED! ♥️♥️♥️

  • @garimasingh5425

    @garimasingh5425

    2 жыл бұрын

    But many people are not getting him what he's wanting to convey...🤣

  • @davidsmith7456
    @davidsmith74564 жыл бұрын

    Great talk. Absolutely worth listening to again.

  • @l8dawn
    @l8dawn2 жыл бұрын

    love the ending, what a great presenter and a stand up guy

  • @lp1707
    @lp17075 жыл бұрын

    That was an amazing presentation. It didn't feel like I was watching this video for over 30 minutes. I took a lot away from this and felt like this video came to me (via YT suggestions) at the right time. Thank you

  • @dzenisalickovic5868
    @dzenisalickovic58685 жыл бұрын

    The amount of negatives comments is amazing. I guess even if you tell people how the world works on a silver platter most people will be too dense to take anything away from it.His body Language the soft tone of voice making it pleasant to listen to for longer periods of time, the cliff hangers into interesting explanations and finally ended it off with a laugh for you to remember the whole speech was in a positive way. this whole speech was engineered.... not spoken.

  • @petek4279

    @petek4279

    5 жыл бұрын

    People don't like the truth.

  • @TheBlueThird

    @TheBlueThird

    5 жыл бұрын

    People don't like change or truth.

  • @autongnosis33

    @autongnosis33

    5 жыл бұрын

    I agree. He's damn good. I think part of the negativity comes either from the fact he's not offering the easy holy grail solutions you usually hear in these talks, or from the fact his whole performance was engineered to hold your attention and keep you there regardless of what you think of it.

  • @RobbieHatley

    @RobbieHatley

    5 жыл бұрын

    I'm getting the impression that a lot of the people commenting here are criminals, and are here for the purpose of trying to figure out how to thwart the FBI, rather than learning how to negotiate. As for me, not being a criminal myself, I have no reason to hate the FBI. They perform their function (investigating violations of US federal law). So it would make no more sense for me to be prejudiced against FBI agents than it would for me to hate all refrigerator repairmen or all grocery store clerks. So, the fact that the man in this video happens to be an FBI agent has very little effect on me. I'm more impressed by the principles of negotiation he presents, especially the ideas that the primary thing the negotiator must "sell" isn't his own qualifications (yawn), but rather, what he can do to help the person he's talking to; and the idea that both parties to a negotiation should walk away feeling that they were listened-to, understood, and respected (when that happens, both parties always "win").

  • @hector5749

    @hector5749

    5 жыл бұрын

    It was a great informative presentation with hints of comedy. I enjoyed it.

  • @jessicastern8597
    @jessicastern85974 жыл бұрын

    This guy is all over the place. I learned nothing in 22 mins. I can’t take anymore. Even his voice volume is all over the place.

  • @alienskullcollector3366
    @alienskullcollector33664 жыл бұрын

    This guy is super calm.

  • @AllanMcKay
    @AllanMcKay2 жыл бұрын

    LOVE THIS! Huge fan Chris! I actually had your son Brandon on my podcast talking about negotiating not all that long ago. Keep up the amazing work mate! LOVE IT!

  • @BADALICE
    @BADALICE4 жыл бұрын

    I am surprised by so many negative comments. I thought this was a great presentation. These insights can be used to manipulate any negotiations. I laughed my ass off at the end. That was great. Thanks for the tools. Edit. I also went to Bkack Swan and signed up.

  • @averyisaiah1

    @averyisaiah1

    4 жыл бұрын

    Same here

  • @thechariotcard

    @thechariotcard

    4 жыл бұрын

    Bad Alice I wasn’t looking for a comedy act. I was looking for the secret. I’m from Iowa too..,town of 500.

  • @BADALICE

    @BADALICE

    4 жыл бұрын

    @@thechariotcard did you find it?

  • @freedom2outshine670

    @freedom2outshine670

    4 жыл бұрын

    The secret is and it is used in sales. Respect the customer, show empathy, have an emotional connection, keep them coming back to you

  • @brooksbraun8886
    @brooksbraun88864 жыл бұрын

    Take a golden nugget of knowledge from everyone you listen to, leave the distractions behind, All people make mistakes when they do presentations and say things out of nervousness. The challenge is quite easy, send your critique along with your link to a video of you doing a presentation and then let any viewer spew anything they please.... waiting. lol

  • @lizgichora6472
    @lizgichora64723 жыл бұрын

    So; interesting, funny and true. " Use empathy "...respect and appreciated, thank you.

  • @RonRana1
    @RonRana14 жыл бұрын

    GREAT VIDEO! We were talking about this the other day in Houston at his event.

  • @itcsmount6504
    @itcsmount65045 жыл бұрын

    Never appeal to a man's "better nature." He may not have one. Invoking his self-interest gives you more leverage. - Robert Heinlein (Time Enough For Love - 1973)

  • @tedra8143
    @tedra81434 жыл бұрын

    So this is the man who always gets the best car deal in town

  • @marvinfrancis740

    @marvinfrancis740

    4 жыл бұрын

    Does he ever pay full price for anything? 🤣

  • @abepenner7497

    @abepenner7497

    4 жыл бұрын

    You should hear about the salsa red Toyota

  • @Kaerusss
    @Kaerusss5 жыл бұрын

    That's one way to get a standing ovation

  • @Chery869
    @Chery8694 жыл бұрын

    He did a good job and he's very funny. Haiti loves you Chris Voss you should come and visit sometimes🇭🇹

  • @brandondavidson2179
    @brandondavidson21794 жыл бұрын

    This guy is awesome! Don’t understand the hate. He has helped save numerous hostages, he talks about being empathetic and treating people with decency. His training is very good and based on years of training. And also years of messing up, so he actually has a good system. Call it whatever you want, we are negotiating all day every day with almost every interaction with other human beings. Chris Voss is the real deal.

  • @professormancaptain4210

    @professormancaptain4210

    4 жыл бұрын

    Happy to see this comment. Masterclass got him to do one of their classes and while I've only seen about 1/4 of it so far, I'm definitely all about noticing this guy is worth his salt.

  • @PuntOnFourth
    @PuntOnFourth2 жыл бұрын

    Chris Voss changed the way I deal with people

  • @garimasingh5425

    @garimasingh5425

    2 жыл бұрын

    ♥️♥️♥️✌️

  • @raphaelmupeta5869
    @raphaelmupeta58694 ай бұрын

    I have picked up something on managing the flow, understanding the other party and their point of view. Also laying the foundations.

  • @lilabukvic4216
    @lilabukvic421615 сағат бұрын

    Respect. As nurse I survived war in former Yugoslavia to be quiet. If I was speaking they had to kill me. But I want to learn to negotiate.❤

  • @kk12181
    @kk121814 жыл бұрын

    Yes “Yes” is a big trap. Chain marketing guys try to apply this trap. I have always said “No” to their question 1. That blows their mind. They basically start with questions like “do you want side income”. They very moment you say “No”, their minds blow away.

  • @andrewcowan9066
    @andrewcowan90665 жыл бұрын

    Just waiting for this guy to say, "But I do have are a very particular set of skills.."

  • @mciavarini

    @mciavarini

    2 жыл бұрын

    hahahhahahaha "good luck"

  • @clownhands
    @clownhands2 жыл бұрын

    The best Al Pacino impression in the bureau

  • @sallydoz9184
    @sallydoz91848 ай бұрын

    I was so blessed listening to this man, this video is part of the recommended online articles for my MBA class regarding entrepreneurship - being able to negotiate. Seems some people are not in tandem with the guy's intellectual capacity. Why the negative comments?

  • @tevans596

    @tevans596

    Ай бұрын

    The information he shares are so simple that it couldn’t be possible it will work. I used the example of “ Tell me what you want” and make them feel like they want to deal with you again. Is what I used with my daughter and now we are heading towards a stronger relationship that will allow more time spent together, once I demonstrate the changes she seeks.

  • @tjgordon5
    @tjgordon54 жыл бұрын

    Christopher Voss could play one hell of a Bond villain.

  • @yamahapiano

    @yamahapiano

    3 жыл бұрын

    A Bond villain

  • @4091740
    @40917403 жыл бұрын

    I feel like the majority of this presentation was him talking about himself rather than providing any secrets.

  • @TheFtocFactor

    @TheFtocFactor

    3 жыл бұрын

    Yes, we watched a 30 minute infomercial. Everybody: That's right! Me: Looking forward to doing business with you again.

  • @etnies777

    @etnies777

    3 жыл бұрын

    Would you watch any tips from some random guy?

  • @pjt3887

    @pjt3887

    3 жыл бұрын

    Maybe you need to listen again. Chris Voss is the best. He's one if the most powerful negotiators and his concepts work.

  • @navblue20

    @navblue20

    3 жыл бұрын

    Sounds like somebody who wishes you could do what he does.

  • @RogerBarraud

    @RogerBarraud

    3 жыл бұрын

    @@pjt3887 Prove it. With actual stats. Not hearsay - or self-promotion.

  • @bootlegger8818
    @bootlegger88182 жыл бұрын

    I listened intently to what he was saying and his insights are very helpful

  • @eleonoraformatoneeszczepan8807
    @eleonoraformatoneeszczepan88072 жыл бұрын

    8:31 min ... "It's not an unfair question to ask." 9:08 min ... 9:30 min ... 14:01 min ... "... see if you agree with how it's done." ... Chris Voss seems to be wise and clever. Thank you Chris Voss, FBI negotiators, and Inc for sharing this yt video, from Australia, Eleonora.

  • @Nonquack
    @Nonquack2 жыл бұрын

    I bet this guy does a great Christopher Walken impression.

  • @SundaywithSamuel
    @SundaywithSamuel Жыл бұрын

    Skip to 17:00 to avoid the blah blah blah

  • @SierraSierraFoxtrot

    @SierraSierraFoxtrot

    Жыл бұрын

    KING

  • @gailsmith3699

    @gailsmith3699

    Жыл бұрын

    Thanks

  • @TheNikitaBunny

    @TheNikitaBunny

    Жыл бұрын

    Thank you

  • @zariyakhan9092

    @zariyakhan9092

    Жыл бұрын

    Thank you from the bottom of my heart random dude🙂🤝

  • @a2d2charlie13

    @a2d2charlie13

    Жыл бұрын

    Bless u

  • @Quantumdemetrio
    @Quantumdemetrio5 жыл бұрын

    This was so awesome, thanks for sharing! much love

  • @Dan-Man-rb9tt
    @Dan-Man-rb9tt2 ай бұрын

    I completely enjoyed beer as well! Great information and thank you.

  • @PublicWifi
    @PublicWifi5 жыл бұрын

    I'll save you 30 min: Chris suggests empathy and rhetoric in order to receive a positive response (which may result in an overwhelmingly positive result.)

  • @ethandenton3393

    @ethandenton3393

    5 жыл бұрын

    I feel like it was so much more enlightening from actually watching it. Didn't you have fun as well?

  • @technolus5742

    @technolus5742

    4 жыл бұрын

    Thanks, I wanted to know the gist of it, but didn't have the time or sufficient interest in the topic to go though a 30 minute video.

  • @TopNotchChampion

    @TopNotchChampion

    Жыл бұрын

    True but you miss the way he speaks. The pauses. The tone. The way he tries to use empathy. Granted it's probably just better to buy his book instead

  • @thriftedtreasures8646

    @thriftedtreasures8646

    Жыл бұрын

    Thank you because I thought he was teaching to bore people to death

  • @Moonandowl
    @Moonandowl5 жыл бұрын

    Brilliant real-world advice. Phrasing the question to where "no" is the positive response. Going to start using this.

  • @sharpsh00ter619

    @sharpsh00ter619

    5 жыл бұрын

    yeAH, dont just have "conversations" with people, that's a waste of time. Treat every interaction as a "Negotiation" Play mind games with everyone you meet to get the most out of them!

  • @Moonandowl

    @Moonandowl

    5 жыл бұрын

    @@sharpsh00ter619 you can still use this in a very real authentic conversation....even in counseling when someone is reticent to say yes to an intitial sensitive question (b/c of shame etc.) Phrasing the question in this way can help them make progress. It's not just a sales tactic.

  • @royp6986
    @royp69862 жыл бұрын

    Thank you so much for sharing this video. You are amazing

  • @DanLoFat
    @DanLoFat2 жыл бұрын

    I was talking about the smile, that sometimes I'm the smile and whether or not you believe that person's baseline smile is genuine or is trying to get you to think better smarter faster, the trick is there if you believe someone smile is not genuine you're already ahead of the game. You got 30% of your brain working maybe not 31%

  • @williamguildner7988
    @williamguildner79885 жыл бұрын

    I have dealt with FBI agents on several occasions for different reasons. They have been very polite , everytime…

  • @_Mentat

    @_Mentat

    5 жыл бұрын

    Why not? Manners cost nothing and often get results. So, politeness has a very return on investment.

  • @_Mentat

    @_Mentat

    5 жыл бұрын

    I should have said, a very high return. ;)

  • @Myspacemeta
    @Myspacemeta4 жыл бұрын

    Never be so sure of what you want that you wouldn't take something better

  • @bad71hd
    @bad71hd5 жыл бұрын

    Chris is the truth! I use these tactics always in business! BSG IS a slick ass name!

  • @bae313
    @bae3132 жыл бұрын

    What a convoluted (the unwanted kind) message.

  • @grazzer88
    @grazzer885 жыл бұрын

    To summarise this nearly 35 minute video: Get them to say "that's right" even if it's by bringing up something unrelated. Also, it's better to get people to say "no" than "yes" because "yes" carries baggage.

  • @CobraAquinas

    @CobraAquinas

    4 жыл бұрын

    Try that out and see where it gets you, lmao Humans on this earth, and the things we believe.

  • @doughodgson2832

    @doughodgson2832

    3 жыл бұрын

    Not unrelated. By bringing up what the other side is feeling and what they're faced with, from their perspective. It looks like this video was cut up, and this piece was cut out, for whatever reason...

  • @rzmonk76
    @rzmonk764 жыл бұрын

    impressed! I just bought the audible book

  • @catalyst429
    @catalyst4295 жыл бұрын

    I met Chris in nashville at a conference last year, he's a really smart guy

  • @TexasKoz
    @TexasKoz4 жыл бұрын

    Nice. Couldn't help but hearing a bit of Walken in there.

  • @dannyroberts8259
    @dannyroberts82594 жыл бұрын

    Is this the guy who said, “Noice”

  • @Trespahsser

    @Trespahsser

    4 жыл бұрын

    Danny Roberts no LoL that’s Michael Rosen.

  • @lynnarthur1411
    @lynnarthur14114 жыл бұрын

    Thank you Chris Voss. My fiance was abducted 12 days ago. I'm the only person the abductor will communicate with. The victim's life was threatened over and over the first 6 days (horrible acts of physical violence...and death). At first I showed desperation with how I spoked/replied to the demands. Then I began speaking to the abductor like a friend who feels confused and misunderstood. My man is still a captive, but the physical threats and damage stopped, and I have been straightforward about my inability to pay the man/gang holding him. My fiance is being fed, and I noticed his voice and speech is much calmer than in the beginning of his kidnapping. The FBI is involved...but my next step and intention is to release my fiance with continual compassion to all involved. I do know that my man will walk away from this crime with his physical safety intact.

  • @JE-oj9en

    @JE-oj9en

    4 жыл бұрын

    Is he free yet?

  • @lynnarthur1411

    @lynnarthur1411

    4 жыл бұрын

    @@JE-oj9en Sadly... no. Thank you for asking. The victims of these desperate captors suffer from serious trauma. Whether the hostage is released... or not 😢

  • @JE-oj9en

    @JE-oj9en

    4 жыл бұрын

    I Wish you the Best. 😥

  • @lynnarthur1411

    @lynnarthur1411

    4 жыл бұрын

    @@JE-oj9en ❤️

  • @brethalbert2684

    @brethalbert2684

    4 жыл бұрын

    May I ask why they targeted him personally. Usually when this happens they target someone whose family is loaded with cash so their chances of getting a ransom is high.

  • @Beast-ty1sv
    @Beast-ty1sv2 жыл бұрын

    9 most dangerous words ever spoken *"I'm from the Government and I'm here to help"* enough said!

  • @MarkAnthony-lt8cv

    @MarkAnthony-lt8cv

    2 жыл бұрын

    Regan was a good speaker, not a good president. How could you trust a president who doesn't trust the ability of his own government?

  • @blue1eyed9bee
    @blue1eyed9bee4 жыл бұрын

    He gives other negotiation strategies elsewhere, and I used them on a nonverbal 4 year old I babysat once. The effect was pretty immediate and I was really happy with the result. I'm really eager to start applying these ones and we'll see what happens :)

  • @sultankamaldeen4443

    @sultankamaldeen4443

    4 жыл бұрын

    blue1eyed9bee send the link here

  • @doublendestruction2756

    @doublendestruction2756

    4 жыл бұрын

    @@sultankamaldeen4443 He wrote a book called split the difference

  • @UnlimitedMullets
    @UnlimitedMullets5 жыл бұрын

    It felt like I was listening to some kids dad avoid explaining why he’s been out of the picture for 6 months.

  • @vivianieantegelo9277

    @vivianieantegelo9277

    5 жыл бұрын

    yes

  • @christopherlane7628

    @christopherlane7628

    5 жыл бұрын

    ....not to interrupt...but....Not the correct question.....Where is Mr. Voss NOW?....that IS the correct question?...where IS he going?....and how do I stay COMPLETELY on the other side of the world of Mr. Voss?...that's the question this Wolf would have asked that Wolf.....

  • @UnlimitedMullets

    @UnlimitedMullets

    5 жыл бұрын

    @@joeinreallife6293 are you my real dad?

  • @tartisan

    @tartisan

    5 жыл бұрын

    @@UnlimitedMullets LOL!

  • @seanu6840

    @seanu6840

    5 жыл бұрын

    No @@UnlimitedMullets I am your father!!!

  • @arhabersham
    @arhabersham5 жыл бұрын

    Get audible's audiobook "Never Split the Difference: Negotiating as if Your Life Depended on It". You'll be amazed of how much conflict you'll avoid + explores these concepts at such a deep level

  • @redplanet76

    @redplanet76

    5 жыл бұрын

    Alfredo Rafael Habersham Pabon thank you for the suggestion

  • @stephena1196

    @stephena1196

    5 жыл бұрын

    If you had phrased it as a question where the answer you wanted was no, then you would have got more likes.

  • @amonkane

    @amonkane

    5 жыл бұрын

    @@stephena1196 That's right.

  • @kennethflores93

    @kennethflores93

    5 жыл бұрын

    Don Alejo so you’re asking if you want thrush or punk eye

  • @danfred7127

    @danfred7127

    5 жыл бұрын

    @@kennethflores93 Oh man I had punk eye once as a kid. Totally freaked me out. I woke up and had black eyeliner underneath my bottom lid and my eyebrow was pierced. Doctor told me to take 4 hours of old Garth Brooks albums. Cleared right up.

  • @fredfredricksen2616
    @fredfredricksen26164 жыл бұрын

    Marketing sums this all up.

  • @sambutler94
    @sambutler944 жыл бұрын

    I'm watching this in the library and Voss almost had me kicked out from laughing at the Anderson Cooper bit at the end.

  • @pistolCrockett

    @pistolCrockett

    4 жыл бұрын

    That was funny....LOL

  • @ericchengtv3506
    @ericchengtv35064 жыл бұрын

    I got an ad for his MasterClass right before this video

  • @MJWRTRCT

    @MJWRTRCT

    4 жыл бұрын

    That ad is awesome lol

  • @professormancaptain4210

    @professormancaptain4210

    4 жыл бұрын

    Masterclass is the shit. Absolutely worth saving up for the all access pass.

  • @yamahapiano

    @yamahapiano

    3 жыл бұрын

    Before this video

  • @sanskarlamsal
    @sanskarlamsal3 жыл бұрын

    Ah! The Negotiator

  • @tyes8392

    @tyes8392

    3 жыл бұрын

    -Best general grevious quote

  • @uncanny272
    @uncanny2725 жыл бұрын

    Enjoyed the presentation. Thank you. Definitely reminded me of Pacino at different points (voice tone, intonation, pronunciation).

  • @alteroccatv

    @alteroccatv

    5 жыл бұрын

    Also, but CHristopher Walken all along for me!!! Just spent 20 min googling CW accent to check where he got it from LOL!!

  • @APerez89
    @APerez895 жыл бұрын

    Excellent amigo. Gracias.

  • @iAliiGaToRz1
    @iAliiGaToRz1 Жыл бұрын

    Gonna have Negotiations for my salary need to watch this

  • @Inyourlap
    @Inyourlap4 жыл бұрын

    That tie would end all negotiations

  • @jessicastern8597

    @jessicastern8597

    4 жыл бұрын

    Inyourlap 🤣

  • @ericgravelle8620
    @ericgravelle86204 жыл бұрын

    Very insightful video. Very complicated situations, and amazing that he was able to evacuate someone out of Haiti after gaining maximum trust within 3-15 seconds of a phone conversation. People like to think he or she knows everything, like all these critics leaving comments. Is it logical to say how uneducated and poorly spoken someone is when he or she has convinced terrorist psychopaths to not harm an American citizen? It is hard to think of a better spokesperson to lecture on this topic than an FBI negotiator who has saved many American lives.

  • @mickeymorgan
    @mickeymorgan4 жыл бұрын

    I am an old dancer. The way you dance is your very own and inimitable and sooooo expressive. Your entire message was finely articulated, and each word went through your whole body to clear expression with so much power . . . the words and your dance were one and lucid. A beautiful reminder for me to yield in humility to another out of respect. You are right.

  • @samurai1833
    @samurai18335 жыл бұрын

    There were a handful of gems in the talk. To me this was more about a management style than anything else. Respect even for your opponents is a strategy that puts the odds in your favor, humor/graciousness is a strategy that puts the odds in your favor, knowledge, awareness and preparation are resources that put the odds of a successful negotiation in your favor. Gimmicks or contrived sales techniques are not likely to help you achieve your goals. It might be basic but it was all good solid information. Cheers.

  • @juntjoonunya9216

    @juntjoonunya9216

    5 жыл бұрын

    Well what did it come down to? I'm half way through and I'm falling asleep and struggling to make out the words he's saying

  • @samurai1833

    @samurai1833

    5 жыл бұрын

    @@juntjoonunya9216 Don't worry about it. If you can't give a boring presentation 30 minutes of your time you will never be in a position to make any important decisions. This isn't entertainment this is teaching.

  • @omnifarius6325
    @omnifarius63255 жыл бұрын

    1. Watched the video with the intent of learning how to get that new Switch. 2. Left the video forgetting what I came for and suspicious of people who say 'yes'.

  • @kristinastoural4275
    @kristinastoural42752 жыл бұрын

    That was excellent! Well done.

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