Active Listening Skills

Improve your Active Listening Skills, a key part of our overall effective communication skills.
Update:
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Active listening skills, which some people call reflective listening, are critical for professionals, leaders, students, parents, customer service, and counselors. In short, active listening is the foundation of effective listening.
As explained in the video, it involves 1) both verbal and nonverbal cues, 2) asking good questions, and 3) giving an informed response.
Videos Mentioned:
Empathetic Listening: • Empathetic Listening S...
Comprehensive Listening: • Comprehensive Listenin...
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Пікірлер: 982

  • @thecoderabbi
    @thecoderabbi3 жыл бұрын

    That will be number 4. Cutting in during conversations because of the excitement of what I have to say. I need to work on this

  • @ChiomaisRoyalty

    @ChiomaisRoyalty

    3 жыл бұрын

    Me too. I think I'm going to forget and have to say it

  • @dionfrutos7997

    @dionfrutos7997

    3 жыл бұрын

    Emerka orji that's reading my mind well said.

  • @thecoderabbi

    @thecoderabbi

    3 жыл бұрын

    @@dionfrutos7997 😅

  • @AGI-001

    @AGI-001

    2 жыл бұрын

    Don't think!!! Like "What should I say now", "How should I say"... just start saying and whenever you want to say something don't wait until he stop. You just cut his conversation and start saying immediately or else If you start thinking about how to say then you cannot say perfectly

  • @Doniyorbek7532

    @Doniyorbek7532

    2 жыл бұрын

    Frankly speaking, my level is upper intermediate but I have to increase listening skills like band8.5 also everyday I practice by myself guys I need all your advice

  • @InnD135
    @InnD1353 жыл бұрын

    Active Listening - 1. Commit, make the concious decision of making the conversation a priority. Relax, breath, slow down, and take your time. 2. Practice - keep making the attempt whenever engaging in conversations. 1. Non-Verbal Communication, show non-verbally you're listening no distractions. Pay attention to what Non-Verbal cues they're giving you while talking. 2. Verbal communication, ask a good question, after, stop and listen to their response. Using Small utterances - shows and keeps you engaged. Saying a word or two - "yeah" or "I hear you". Doesn't have to be full words, "mm", "ahh". 3. Responding to what someone said - A. You ask a Question, B. They Respond (don't interrupt), C. Informed responds. Show them they've been heard. This can be by asking another question and/or reflecting back what you heard. 4. Keep the focus on them & Let them Talk - make the decision it is about them talking, resist the temptation to jump in. Keep your comments or questions concise. Stick to whatever topic they're interested in. Keep half of the conversation about them.

  • @ElizzabethNaranjo

    @ElizzabethNaranjo

    3 жыл бұрын

    thank uuu

  • @thecoderabbi

    @thecoderabbi

    3 жыл бұрын

    Thanks for typing it out, It makes it better to copy and save for later

  • @tracieanderson4978

    @tracieanderson4978

    2 жыл бұрын

    thanks your awesome 👌

  • @alexbeckford1447

    @alexbeckford1447

    2 жыл бұрын

    yes

  • @naomisaito3553

    @naomisaito3553

    2 жыл бұрын

    I have to work on not interrupting with my comments

  • @upboyfitness8189
    @upboyfitness81892 жыл бұрын

    I think the key to active listening isn't necessarily saving up questions to ask after the other person is done talking or nodding your head while the conversation is going on. I think the major thing for me is just being genuinely interested in what that person has to say and being present in the moment

  • @alexanderlyon

    @alexanderlyon

    2 жыл бұрын

    Yes! Taking a genuine interest in other people drives the entire process. I talk about that in tons of videos. If it's not sincere, it won't make much of a difference.

  • @jettsetgirl

    @jettsetgirl

    Жыл бұрын

    I agree in circumstances when your invested and genuinely interested because there is a benefit to do so 😂 .. But I still feel active listening is important even in situations where you do not sincerely want to engage 😂 . A person wanting to sell you something .. Listen to the offer , make eye contact so they know you’re hearing them .. And at the end you can list the reasons why you don’t want it , and say based on that I’m not interested in discussing it further 😂😂 .. This is especially useful for people who may have trouble asserting themselves .. You can walk away from the interaction without feeling guilty

  • @vortexfx420

    @vortexfx420

    7 ай бұрын

    Yes, no thoughts. Spiritual connection and they will feel this.

  • @user-cu2xi9ph8d

    @user-cu2xi9ph8d

    21 күн бұрын

    Ee❤😂

  • @bettyhowery8958
    @bettyhowery89583 жыл бұрын

    I AM GUILTY of speaking over people and aim to make the change starting today. I've learned so much about myself and how poorly skilled I am at listening. Thanks again and again!

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    Thanks for sharing!!

  • @freeman7024

    @freeman7024

    2 жыл бұрын

    Me as well

  • @tracyheaslip8754

    @tracyheaslip8754

    Ай бұрын

    Me three

  • @bengiedailly7637
    @bengiedailly76373 жыл бұрын

    It’s so nice to read these comments and seeing that I’m not the only one who needs to work on their active listening. It makes me feel a little more accepting of myself. I was feeling ashamed of myself for being 18 years old and poor listener.

  • @AnnaMcDougall

    @AnnaMcDougall

    2 жыл бұрын

    18 is definitely not too late to improve! You're doing great if you're already working on it. It took me 8 years longer than that before I started taking my listening skills seriously. 😅

  • @jonvich3011

    @jonvich3011

    2 жыл бұрын

    That’s great you’re aware you need to work on your listening skills at your age. . . I’m 31 and still have poor listening skills, but I’m excited to get better.

  • @DIGITAL7Media

    @DIGITAL7Media

    2 жыл бұрын

    omg 18? Good for you for figuring things out now. I am 45 and still trying to figure things out. Actually.. I am mainly trying to fix myself because my lack of attention and bad listening makes it hard on the wife. So I applaud you on starting early on trying to be a better human! Go Bengie!

  • @DF.7

    @DF.7

    2 жыл бұрын

    No you’re not alone. I’m 41 and struggling with this skill apparently to this very day. You got this ❤️

  • @cindy9155

    @cindy9155

    2 жыл бұрын

    18 is a great time to start, many people don't admit it, or realize it, so at your age, you are off to a good start to being a better worker, friend, and on and on if you start to learn and practice this now!

  • @markleland5789
    @markleland57892 жыл бұрын

    I really need to work on “not jumping in.” I sometimes feel as though I am super excited to hear the fun stuff in a story and want to prove that I’m listening by sharing my similar stories as assurance. I now am fully aware that that is not how it really works though. Work in progress, thankfully there are some many opportunities to practice and get better.

  • @debaura9

    @debaura9

    2 жыл бұрын

    5 second rule works with practice

  • @InfiniteCuriousity

    @InfiniteCuriousity

    Жыл бұрын

    @@debaura9 can you elaborate on that please? What is the 5-second rule in this case?

  • @johnmathewrosario4625
    @johnmathewrosario46253 жыл бұрын

    Sharing is caring. they respond -> you give an informed response (you reflect what they just said.) i. Or you can ask another follow-up question. It's a rabbit hole. ii. Don't just look at them--emotionless, speechless--because that's creepy and that kills the momentum of the conversion you try to build in the first place. 4. Keep the focus on them and let them talk. a. Have it in your mind that all of this is going to be on the other person talking. b. To be interesting, you need to be interested.

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    Impressive notes!

  • @notyourbae8771

    @notyourbae8771

    2 жыл бұрын

    THE LAST ONE "to be interesting you need to be interested'' BEST ADVICE I HAVE EVER GOTTEN, THANK YOU SM IM TAKING THIS TO GRAVE, NEVER GONNA FORGET IT!

  • @WilsonBradleyTheOfficial

    @WilsonBradleyTheOfficial

    2 жыл бұрын

    Well said.. Keeping for my own notes. Thanks..

  • @v.dargain1678

    @v.dargain1678

    2 жыл бұрын

    Sharing is caring . Agreed .

  • @vincentvandenberg9136
    @vincentvandenberg91363 жыл бұрын

    The urge to interrupt midway through listening, even if it's just for clarification is pretty strong sometimes, which is something I need to work on.

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    For me, too. That's a tough one. I think it is okay to do that very politely sometimes. If you're not following what they are saying, that's probably a good time to ask for clarification in the nicest way you can. Try to do it when they pause for a second.

  • @carmenmercedes9903

    @carmenmercedes9903

    3 жыл бұрын

    Yeah me too

  • @lorenza2589

    @lorenza2589

    3 жыл бұрын

    I believe it is a good thing to interrupt to ask for clarification, it is part of active listening and demonstrates commitment on your part to engage in the conversation. It will also help you formulate follow up questions to the topics discussed.

  • @bollvigblack

    @bollvigblack

    3 жыл бұрын

    u have no problem compared to me

  • @karencanan2701

    @karencanan2701

    3 жыл бұрын

    same

  • @Username1957js
    @Username1957js3 жыл бұрын

    We have an epidemic of people speaking over one another. I see it constantly, even in professional settings such as Director meetings. It irritates me so badly, I really have to say an internal prayer for patience.

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    So true! I hear you. If I let myself, I could rant and rant about it. But, by the time I sit down to make a video, I've calmed myself down a bit. Ha!

  • @jenniferazor9814

    @jenniferazor9814

    2 жыл бұрын

    @@alexanderlyon asking questions

  • @baneoffsight4871

    @baneoffsight4871

    2 жыл бұрын

    Problem with praying for patience is that you're put in situations that tests it... Practice makes perfect XD

  • @cindy9155

    @cindy9155

    2 жыл бұрын

    I'm glad you posted your comment and thoughts. Reading it helps me to get more aware of when I do this, and a reminder to not do it! Thank you!

  • @theresatrillo6403

    @theresatrillo6403

    2 жыл бұрын

    @@baneoffsight4871 LOL! Bingo...my Sunday School teacher long ago told me exactly that. If you pray for patience...you will have your patience sorely tested!!

  • @finessa444
    @finessa4442 жыл бұрын

    This video was helpful and gave great examples for me to understand the concepts of active listening. I struggle with focusing on the person talking and not interrupting them with my own thoughts and opinions. My mind wonders immediately 😞 and often can be very emotional to what others are saying. I really want to improve my communication skills for the sake of my personal and career development.

  • @beardadlily3876

    @beardadlily3876

    Жыл бұрын

    I have the same problem, whenever i hear some familiar words from the speaker, my mind immediately wonders and think of that word in other way and mission more informations from the speaker and ending up not understanding what he/she is saying. I want to improve

  • @michele3631
    @michele36312 жыл бұрын

    Active listening is such an important skill to foster trust and respect with someone. Of all the communication skills to learn, for me, this one will make the most impact. Thank you.

  • @EvaWongWealthCoach
    @EvaWongWealthCoach2 жыл бұрын

    Great videos! I love the 3rd quality that you shared on active listening - responding to what somebody has just said. You broke it down into simple ways which people can follow. 1) Ask a question 2) They respond 3) Informed respond

  • @maisyax
    @maisyax8 ай бұрын

    you can tell i’m bad at listening bc i’m scrolling through the comments rn instead 🤦‍♀️

  • @receejones859

    @receejones859

    24 күн бұрын

    Same. How funny😂

  • @sherlynnasi3798
    @sherlynnasi37983 жыл бұрын

    I need to work on in the third one which is "Active listening involves responding to what somebody just said." I don't usually respond if someone is talking, I just nod and agree to them with no corresponding suggestion and question. To be a good listener, I learned that don't just look at them-emotionless, speechless. Instead, listen carefully and focus to the topic so that you will get an interest to respond.

  • @literallyjustARandomPerson
    @literallyjustARandomPerson3 жыл бұрын

    I actually needed the Most work on all 4 of them

  • @kathconstance4684
    @kathconstance46843 жыл бұрын

    Having done this course I highly recommend it.

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    Glad the course was helpful!

  • @terry2305

    @terry2305

    3 жыл бұрын

    @imiKah how can I be good at it

  • @flarelina
    @flarelina3 жыл бұрын

    I need to work on more on asking good questions. Maybe sometimes It's because I am not listening actively. But also, I think most of the time it's because I don't have the courage to ask questions. Need more courage and more practice though. Thanks for this very helpful video.

  • @zahraabdulla_
    @zahraabdulla_ Жыл бұрын

    Decision: Iam an active listener ❤️ The first rule of my speaking is: listen! "I remind myself every morning: Nothing I say this day will teach me anything. So if I'm going to learn, I must do it by listening"- Larry king

  • @Ionic457
    @Ionic4575 ай бұрын

    ‘Just shut up’ hahaha. Honestly the best advice I’ve ever heard. I always feel I have to talk for anyone to care about my existence. I need to ask questions and be there to hear other people share their thoughts and feelings with me.

  • @marygracetagun520
    @marygracetagun5203 жыл бұрын

    The tips that i need to work on is tips number four which is "Keep the focus on them and let them talk " because sometimes when someone talking or doing something, i easily distracted and I'm fully aware of this that's why I need to practice and changing this kind of habit to be a good listener.

  • @robsonjosedasilva1277

    @robsonjosedasilva1277

    3 жыл бұрын

    It`s common to get distracted. Happens to me and milions of people too, but practice can help us improve. Good luck.

  • @danielscottburke
    @danielscottburke2 жыл бұрын

    It is amazing how if you listen selfishly, it is felt emotionally, often in the other. Whether subconscious or not, the other will pick up on that selfishness. Working on this. Thank you for your time and space.

  • @alexanderlyon

    @alexanderlyon

    2 жыл бұрын

    Well said!

  • @lillianhbbler960

    @lillianhbbler960

    Жыл бұрын

    This very true, the other person can pick up on it.

  • @lamargaskins877
    @lamargaskins8773 жыл бұрын

    Great video, I have always struggled with actively listening but recently I have improved at it; my struggling was because of me not being patient with the speaker and not caring from time to time but I really want to turn that around more and more with God's help and whomever he may use. Thank you again for the video!!

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    I'm glad it was helpful, Lamar. Thank you for sharing your experience.

  • @lamargaskins877

    @lamargaskins877

    3 жыл бұрын

    @@alexanderlyon You're welcome!!

  • @marcbarrieau742

    @marcbarrieau742

    2 жыл бұрын

    Gods help! i love it! He's there to help u and myself! ever present help in time of need

  • @mindsightent
    @mindsightent3 жыл бұрын

    Thanks for this. I need to work on point 4 definitely. I'm an habitual, jump in and turn conversation to myself or tell my story kind of guy. I'm fully aware of this, and will practice on changing this habit.

  • @dawnarndt9814
    @dawnarndt9814Ай бұрын

    This video really hit home. I definitely need to practice, especially when I am stressed.

  • @TammyJFox
    @TammyJFox3 жыл бұрын

    I thought I was a good listener until I met my current friend. He constantly reminds me that I "don't listen." Meanwhile, I am blaming my hearing impairment as the reason for my lack of listening skills. I was born with moderate to profound hearing loss. Now I realize that listening to understand takes skills and patience. I never knew that I have to response to what is said by summarizing and follow up questions. I do have that emotion less face because I am still processing what I heard and "ok or I agree" is the quickest way to acknowledge someone but it's doesn't give me the time that I need. And most of the time, I barely catch everything. And that's when people think I am ignoring them because I didn't respond right away. I can see why a person would stop talking because I am struggling.

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    It's a struggle for many people, Tammy. You're not alone, but at least you have some tips to practice now.

  • @brothermike12000
    @brothermike120003 жыл бұрын

    I am glad I watched this video. I need to work on NOT jumping into a conversation with my story or trying to change the subject when it's between me and another person. I want to learn to actively listen more, which helps me with responding.

  • @powerchemistrymanipur2478

    @powerchemistrymanipur2478

    3 жыл бұрын

    pop

  • @enriquerosalesmorales4154
    @enriquerosalesmorales41542 жыл бұрын

    I just started training in a Call Center and this video has helped me a lot!!

  • @chuckmystro
    @chuckmystro9 ай бұрын

    Man. I need to work on all 4! I’m excited because these tips will help both personally and professionally. Thank you.

  • @RunningWild.
    @RunningWild.3 жыл бұрын

    You have no idea how much this is saving my life right now. Saving friendships and a relationship. Thank you so much for this. I have it on repeat. As well as the "comprehensive listening" video. Thank you.

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    Glad I could help! There's one more coming out in the series in a couple of weeks on Empathetic Listening, too.

  • @RunningWild.

    @RunningWild.

    3 жыл бұрын

    @@alexanderlyon I'll subscribe and hit the bell to get them all! So thankful for this.

  • @Doniyorbek7532

    @Doniyorbek7532

    2 жыл бұрын

    My dear bro can u send me again interesting lessons which based on listening skills

  • @Doniyorbek7532

    @Doniyorbek7532

    2 жыл бұрын

    @@RunningWild. come on

  • @johndenver5015
    @johndenver5015 Жыл бұрын

    Coach I realized even more over the weekend that I am a horrible listener.. since I started watching your videos you have helped me I'm Way More aware of how bad I really am. I am a truck driver and I spend a lot of time alone. I don't get on the CB and talk to people. Most days I may hear from someone 4 times a day in phone calls. I basically isolated myself from everyone.. My wife deserves a huge award for putting up with me. My confession is I only listen when I hear something interesting or what I want to hear. Also if it's not important to me I fake listening. I interrupt people. Notice the I statement s. We'll there's two more. I Will confess My faults by being a better listener. I want her to notice that change in me. ( Not with my words but by my actions) . I have a severe case of Headupinbuttis. Thanks Coach

  • @trevorbuehler3273

    @trevorbuehler3273

    6 ай бұрын

    @johndenver5015 I haven't met you before but your comment is exactly how I behave in listening too.

  • @jharnaahuja
    @jharnaahuja Жыл бұрын

    I learnt that I have to maintain my listening posture and observe the posture and expressions of person who is speaking. I've to ask them brief thoughtful questions and let them answer and until then I've to be patient. When they are done talking, I can either continue with a follow up question or respond to them via my reactions with a not so long verbal statement. I personally am eager to let people know my story but I hardly have interest in their so I choose to focus on their side of story and will try my best to make the first of conversation about them while practicing above mentioned skills also. Thankyou so much for making this video!

  • @mantshadiwaqas6074
    @mantshadiwaqas60749 ай бұрын

    Thank you very much highly appreciated 🙏

  • @rainybee903
    @rainybee9033 жыл бұрын

    I had a lot of friends who don't listen to me actively. Like for example you tell them how bad your day was, just wanting them to listen and not necessarily give advice or an answer. But then all of a sudden they turn to how bad THEIR day was and now it's YOUR job to make them feel better. It's alright but sometimes after the conversation instead of feeling better you just feel worse :(

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    I have found that most people aren't very good listeners. I can't prove it with evidence but I think listening skills improve with age as people mellow and focus less on themselves.

  • @meowisla2032

    @meowisla2032

    3 жыл бұрын

    That sounds very, very frustrating man. You can always call out to your Creator, Allah. He responds to prayers

  • @rainybee903

    @rainybee903

    3 жыл бұрын

    @@meowisla2032 Thank you very much, you're right. And I also no longer have friends like that because my prayers have been answered ^^

  • @MrSpotnik
    @MrSpotnik3 жыл бұрын

    It is sometimes hard for me to think on a follow-up question. Would love to hear more about that. Thank you for you videos by the way. I really do think it makes me a better listener and compassionate person.

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    You got it! It's best to listen carefully to what they are saying, get curious, and then ask about a follow up detail on something they've already said. If they are talking how they like to race motorcycles, ask what kind they have or how long they've been doing it, or what first got them interested in it. So, information they talk about becomes the inspiration to ask follow ups.

  • @honeycoded6784
    @honeycoded67842 жыл бұрын

    I need to work on responding with words. Recently I acknowledged that I should do some facial expressions when engaging in a conversation and now when I watched your video, you made me realize my reaction when I’m not responding at all only hearing and struggling between myself to fully understand what is it the other person is talking about. Thanks for the help! May Allah the greatest bless you too 🤝

  • @SaurabhKumar-bk8pu
    @SaurabhKumar-bk8pu3 жыл бұрын

    I like the 4th one keep the focus on them and let them talk. It will help me to understand the conversation.

  • @Sumanth_Siddareddy
    @Sumanth_Siddareddy2 жыл бұрын

    Hi! Mr. Alex Lyon , the suggestions given by you in this vedio is really awesome 👏 . The thing should I need to put into practice is maintains a better interaction with speaker by the help of perfect non-verbal communication.

  • @lisag1157
    @lisag11572 жыл бұрын

    Interrupting is something for me to be careful not to do because THAT happens when I AM listening, but their story reminds me of something I personally connect to or experience. The biggest thing for me to work on is LISTENING - not merely HEARING them. If not careful, I can get carried away in my own thoughts (even if about something to remember to do that day) and I'll realize I really haven't heard what they've been saying. It's especially hard if I am bored, pressed for time, or just have no interest or understanding of their subject. Another frustration for me is when I make a good start at listening to them, but all they want to do is talk about themselves, with no interest shown in me or my thoughts... eventually (shrugs shoulders), I just give up.

  • @dmc8318
    @dmc83185 ай бұрын

    I had trouble with interrupting to show I was relating/listening. This was helpful because now I know following a rhythm and and just sticking on topic is enough

  • @PodTitBit
    @PodTitBit Жыл бұрын

    The fourth quality of active listening stood out for me. I will ensure to practice it with my students in class henceforth when I am teaching. Thanks to sharing

  • @SouthVA
    @SouthVA Жыл бұрын

    For me, number 4! I tend to bring up my own story at times, after the person speaks of whatever the subject is about but for me, I do that to let the other person know that I understand what they're experiencing and that they're not alone.

  • @alika207

    @alika207

    8 ай бұрын

    That can work once you get to know the person well and you have established good listening and give and take between you.

  • @ronanobrieno
    @ronanobrieno2 жыл бұрын

    I believe making human connection is key...and all else follows. Thanks for the tips in your video Alex.

  • @alexanderlyon

    @alexanderlyon

    2 жыл бұрын

    Thanks, Rónán. I'm glad it was helpful.

  • @loriflowers8086
    @loriflowers80868 ай бұрын

    Hi Alex! My daughter just shared your video with me and I look forward to seeing and listening to more of them. Thank you! I think NVC is the most difficult thing for me. I tend to be doing things while I'm 'listening' so eye contact suffers and the potential to be distracted increases...

  • @alwinagerman6175
    @alwinagerman61752 жыл бұрын

    This lesson need to hear also in primary school so that at an early age they learn to listen correctly. I am 16 y/o but just tonight i was learned the importance of active listening

  • @cherylecooper906
    @cherylecooper9062 жыл бұрын

    This is where many marriages struggle when there is little or no active listening on the part of one or both parties. I agree, Alex, good communication which incorporates active listening is a choice! I'm definitely going to share this video with a certain someone. 😄😃😉

  • @alexanderlyon

    @alexanderlyon

    2 жыл бұрын

    So true!

  • @isitthatway

    @isitthatway

    5 ай бұрын

    That's great I hope it isn't with somebody you feel needs it and I especially hope it isn't your spouse.

  • @traumamom4338
    @traumamom43383 жыл бұрын

    I need to work on all the tips!! I appreciate your content.

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    Glad it was helpful, Dianna. I appreciate your comment! :-)

  • @rociolovesalex

    @rociolovesalex

    3 жыл бұрын

    Me and you girl!!!!!

  • @jalenmckee8945
    @jalenmckee89453 ай бұрын

    All of the above is what I seriously need to work on and learn

  • @sunrise8752
    @sunrise875227 күн бұрын

    Thank you! I need to work on this. I want others to feel good after having a conversation with me ESPECIALLY my family!! Thank you for this insightful and practical video 💜

  • @Gina-no5hm
    @Gina-no5hm3 жыл бұрын

    I think I struggle most with responding to whatever people say. It's sometimes so tough to think on the spot especially when I'm tired or when they are giving short responses. Would appreciate another video on that :))

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    Thanks for sharing, Gi.

  • @niaznafi8117
    @niaznafi81172 жыл бұрын

    I hate my brain. I even got distracted while listening to this video. I don't know what I am going to with me. This is so frustrating.

  • @Lamz405

    @Lamz405

    2 ай бұрын

    Even me😂

  • @olasTraditionalwear

    @olasTraditionalwear

    28 күн бұрын

    Did you find the solution ?

  • @HerrWeberMFT
    @HerrWeberMFTАй бұрын

    I love your videos and attention to detail with easy-to-follow step-by-step directions. As a Marriage and Family Therapist, we learn these skills in school and daily in practice but, we too, are susceptible to forming poor communication and listening skills. We often believe that if we're not 'saying something' we are not 'doing something.' But people are not human doers, we are human beings, and more often than not, just being present and finding the stillness in the 'experiential' moment is what people need most. Sometimes, as you stated, people need to feel validated, and often therapists are one of the few, if not only, people in someone's life who actually listen to listen without an ulterior motive. I have noticed that often, many people feel a need to talk over someone or interject out of fear of thinking they will forget what they want to talk about. However, you will often forget about what you were going to say or a question that you wanted to ask and I recommend becoming comfortable with that. It is very difficult to master listening to someone, watching their body language, and trying to process your thoughts simultaneously. Life is not scripted and when we attempt to create a scripted narrative, it creates more anxiety, not less. If the scripted narrative does not go to plan, people panic and remove themselves from being in the present moment. One of the greatest secrets I have learned is becoming comfortable with being in the present moment and becoming part of that unique moment instead of separating yourself from it. Allow it to occur organically. I also notice similar issues in a physical setting, specifically grocery stores, where most people do not leave space for cross traffic while in line, because they are afraid that someone is going to 'steal their place in line' or any other fear/anxious thought that crosses their mind (how do I navigate conflict if someone does?) It takes practice to increase your conscientiousness, situational awareness, and reduce your anxiety/fear that if someone did take your place in line, life will still go on and you can survive it. Lastly, I appreciate most your God bless you at the end; it was highly refreshing! God bless you and thank you so much for helping others learn to improve their interpersonal relationships with humility and love!

  • @EricHelminiak-qz8kh
    @EricHelminiak-qz8kh3 ай бұрын

    Yes! I'll add, forgetting too because I do have a tendency to space out

  • @pinoynga
    @pinoynga2 жыл бұрын

    I’m a salesperson by profession & by training, and boy how sales people love to talk. But my many years of continuous sales trainings taught me one key communication principle: People generally don’t like to be”told” (i.e. like a parent to a child, that is). So when we say something or “tell” people whatever, it equates to “pushing” them. As a matter of their experiences, knowledge, or their “pride” (read EGO) they may disagree with what is being said (i.e. “told”). On the other hand, questions tend to “pull” people towards the speaker. When speakers ask “questions” they involve the listener, and in fact, show the great respect by asking them to respond, regardless … “telling” pushes … questions pull! In two-way communication or conversation, egos play a key role. And egos being fragile may affect communication goals. In my selling profession, I learned that “customers” don’t like to be “told.” Customers want to have a say, always! Hence, a professional salesperson must have active listening skills in order to sell. Average salespersons like to do the talking and feel insecure if they shut-up. But a professional one learns how to listen and uses questions skillfully. When a customer asks: “Do you have it in red?” The response is not a flat “yes.” The salesperson puts the customer center stage by the client saying “yes” themselves! Responding … “Do you want it in red?” … giving the client center stage to say … “Yes, I want it in red!” Communications is a partnership between speakers and listeners, henceforth, both should have speaker & listener skills and be ready to switch places in the course of their interactions. 🙏

  • @willl7134

    @willl7134

    Жыл бұрын

    Like what you wrote there. Telling tends to push, while asking tends to pull. Good stuff!

  • @charlieag2002

    @charlieag2002

    Жыл бұрын

    This was an awesome response

  • @farhadakbar4831

    @farhadakbar4831

    Жыл бұрын

    I appreciate you for this content that you wrote. Do you want to speak with me? I am also a salesperson and I need your help.

  • @pinoynga

    @pinoynga

    Жыл бұрын

    @@farhadakbar4831 glad to help 👍

  • @andreabryan8250
    @andreabryan82503 жыл бұрын

    What I find most challenging is 3. giving an informed response - it's so hard not to butt in and tell my "similar" experience.

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    Well, that can be okay in limited doses. As long as it does not become an automatic habit, then you're probably okay sharing some similar experiences, especially if you have been listening for a while.

  • @poojamahour4443

    @poojamahour4443

    3 жыл бұрын

    ⁵5

  • @mrsthill1
    @mrsthill12 жыл бұрын

    4. For me also, cutting in with my own experience. I most definitely have to work on this.

  • @jmlee8919
    @jmlee89193 жыл бұрын

    Thanks for your kind and complete explanation on this topic! I deeply agree with the fourth principle, 'keep the focus on them and let them talk', but the question is, what should I do when I talk with the person who is talking based on the same principle, especially in 1 on 1 conversation? The people in such a conversation may seem to look like being so passive without active expression about themselves. Could I ask you a good solution to prevent the ironic situation?

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    Just give them plenty of time to say their piece. After they've done that, you can jump in when there's a clear pause in the conversation and/or before the conversation moves to a different topic.

  • @dibyojyotikayal4843
    @dibyojyotikayal48433 жыл бұрын

    I Can relate with you completely I truely follow. 1-- Verbal and non verbal. 2-- verbal by asking... questions... Or giving some reactions ... 3-- giving same related info what they just said 4-- yes more importantly we have listen ... That's very important... I've to work on -- listening them more . While they speak I put some questions and I relate with them with some same sort of info but still I don't let them to speak more ..😆😆😊👌👌 Waiting for next video !?

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    I'm glad it was helpful, Dib.

  • @runningwarrior5468
    @runningwarrior5468 Жыл бұрын

    "First half of the conversation". Im going to try that! Thank you!

  • @karmankruschke
    @karmankruschkeАй бұрын

    That was good thank you! I need to work on disengaging from people who don't have active listening skills and leave me feeling so sad.

  • @ashwingidwani3190
    @ashwingidwani31903 жыл бұрын

    Simply wanting to hear myself talk so I need to work on truly becoming a listener throughout the conversation and letting myself know mentally that I’ll let the other person do the talking even when I want to jump in and talk ahead. Listening has always been a weak point of mine. It’s not that I’m not empathetic. It’s just that I love talking and often times I’ll interrupt the other person talking just based on previous behavior

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    Well, Ashwin, at least you are aware of it. That's a huge step. In fact, it sounds like you have pretty good self-awareness about how that comes across. I'm sure you'll get better if you just commit.

  • @ashwingidwani3190

    @ashwingidwani3190

    3 жыл бұрын

    Thanks Alex, I really appreciate your advice and look forward to improve my listening skills throughout the future

  • @miskimohamed192
    @miskimohamed1923 жыл бұрын

    I think everbody know naturally How to listen actively if they are interested of the person infront of them .. if they don’t care about the person then , they choose to activate passiv listening It’s a choice everybody have the skill naturally

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    Yes! Agreed. So, we have to find a way to care in some situations.

  • @elainerenodin6522
    @elainerenodin65228 ай бұрын

    For years I thought it was me who was unclear in my speech. I was astonished to find out it was my listening skills that affected my speaking skills. After research on active listening and putting I the effort I have become a better conversationalist. There are times when a person will go on and on and so must break rules. I understand how other people had trouble talking with me. In conclusion learning and practicing these techniques will change your life

  • @checkingcorner
    @checkingcorner3 жыл бұрын

    I really need to work on all of them. Am struggling. Thanks this waw really helpful

  • @ladylee4356
    @ladylee43563 жыл бұрын

    I'm most interested in those who are interested in the subject at hand.

  • @Evycakez

    @Evycakez

    3 жыл бұрын

    why

  • @padkirsch

    @padkirsch

    3 жыл бұрын

    💕💕💕 Emotional awareness and empathy! Just general sincerity, thoughtfulness and interest/curiosity in the world and in others! 😊

  • @celeridad6972

    @celeridad6972

    3 жыл бұрын

    Well I just started working on a call center and was looking how to improve my listening skills, sometimes I just don't understand the names or addresses people tell me on the phone, it's frustrating

  • @AdamRich47
    @AdamRich473 жыл бұрын

    I think that fully committing to listening is really rewarding. Also, getting interrupted is not all bad. Sometimes it means that people ARE listening, and they agree/ disagree. So on some occasions I like getting interrupted!

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    Good points, Adam. I agree that when somebody interrupts to move things forward in a helpful way, it shows that they are engaged. That can be fine and even energizing if done well.

  • @roydonmatthew8029

    @roydonmatthew8029

    4 ай бұрын

    sometimes I find it shows interest and excitement in the topic. but I think giving time to listen completly without interrupting and letting the person, first finish what they are articulating, is what I feel I need to work towards.I tend to interrupt way to early....which I forget, is stopping me from completely listening to people. Does anyone know the name of a Indian guy I'm trying to remember his name..... that speaks about this topic from many years ago??? Kristan Merti...? is what keeps coming to my mind but I can't find through that name..

  • @fatimameher8454
    @fatimameher84543 ай бұрын

    Definitely, I need to improve communication skill.

  • @claudiagamez4480
    @claudiagamez44808 ай бұрын

    Thank you so much for this video, Is my first time on your channel, I learned a lot with your 4 tips, I need to work on all the tips.

  • @alexanderlyon
    @alexanderlyon3 жыл бұрын

    Update: Free Class and Resources: www.alexanderlyon.com/free-resources Other Classes from Alex: www.alexanderlyon.com

  • @gayluckman6101

    @gayluckman6101

    Жыл бұрын

    Booookokooigvvesvwwevvfsds arrested f 23rd vdcdcccccccfffffff free to survive

  • @aaronmyrie

    @aaronmyrie

    Жыл бұрын

    It's 50% off because you only dedicated half of the conversation to active listening.

  • @DrJonTam
    @DrJonTam2 жыл бұрын

    Timestamps: 1:42 1. Active listening involves nonverbal communication 2:23 2. Active listening involves verbal communication 3:22 3. Active listening involves responding to what somebody just said 4:48 4. Keep the focus on them and let them talk

  • @analaraavengoza1816
    @analaraavengoza18163 жыл бұрын

    tip # 4 keep the focus on them and let them talk this is what i want to improve my active listening skill because i quickly lose focus even if in a little destruction until at the end of the conversation Im not listening anymore, sometimes when someone speaks I also lnterfere in conversation even if it is not done yet.

  • @mikemills69
    @mikemills692 жыл бұрын

    Evidently, I couldn't resist. Tuned out by commenting as you spoke, sat on my hands & replayed, thanks. What a wonderful woild..it could be.

  • @priya5841
    @priya58413 жыл бұрын

    Thanks for conversation .., its improve my self in listening power! again thankyou..

  • @buntysingh7201

    @buntysingh7201

    3 жыл бұрын

    Hlo

  • @usednapkin245
    @usednapkin2453 жыл бұрын

    I’ve got my first job at little Caesars today and I’m getting trained by another employee and I’m super nervous cuz I’m horrible at listening

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    Oh, I'm glad you're watching. Watch the next video, Comprehensive Listening video. That one also works well for work situations.

  • @cheese4g
    @cheese4gАй бұрын

    I really need to work on my active listening in general, but mostly during work meetings, where most of these tips sadly don't apply. Not only am I muted during the vast majority of these meetings, but in the vast majority of that vast majority, the speaker probably isn't even aware I exist since I am one of at least 50 participants. So responding, verbal communication, and keeping the focus on the only person allowed to speak aren't really issues, lol. However, one tip that absolutely does apply is committing, or non-verbal communication. Because I am an unseen and unheard participant, I always take my need to participate lightly and busy myself with work I feel I'm behind on or I just take a break by browsing on one of my devices. I need to work on being more engaged with the meeting and paying full attention to what's being said.

  • @issacchavez865
    @issacchavez8652 жыл бұрын

    I sometimes revert to talking about me instead of making it about the other person. Great video by the way i learned the non verbal skills

  • @kanisbdg
    @kanisbdg2 жыл бұрын

    Some time ago I had really put the work into being an active listener, but to my surprise what caught me off guard at times, was being asked questions, when they tried to make the conversation about me. I'd get a bit irritated and answer usually in a boring way. Is that the way to make the conversation about them or should I respond much differently?

  • @alexanderlyon

    @alexanderlyon

    2 жыл бұрын

    Thanks for sharing. If people ask you a question, do your best to give them a good answer. Sometimes when we're listening, the other person will take an interest in us and express that with some questions. When that happens, just make it back and forth exchange and answer the question well. You can always then pitch it back to them by asking them a follow up question. If they ask you about your hobbies, for example, answer them well and then ask them about their hobbies. A conversation should be, at times, like a nice friendly tennis volley.

  • @user-bz4ck4ij2s
    @user-bz4ck4ij2s9 ай бұрын

    *Fea students attendence here*

  • @anilsahu8804

    @anilsahu8804

    2 ай бұрын

    Freedom Employability Academy ?

  • @josepp3285

    @josepp3285

    Ай бұрын

    What you mean by this. I think your are confused.

  • @MohamedMohamedou-rh9by
    @MohamedMohamedou-rh9by6 ай бұрын

    Thank you teacher i will do that

  • @pupo-realtor66
    @pupo-realtor66 Жыл бұрын

    Thank you very much for your content, Mr Lyon. I'm a leader and this soft skill is really important for us.

  • @fishbags8493
    @fishbags84933 жыл бұрын

    my problem is the lack of things to say, I have social anxiety and whenever I try to talk to someone, my brain shuts down, I get nervous, I try to think of a response but it just gets awkward, I don't know what to do.

  • @johnnyxhusbands4921

    @johnnyxhusbands4921

    3 жыл бұрын

    Same

  • @RikodiusRex
    @RikodiusRex3 жыл бұрын

    I suppose I can wait longer at the pause to make sure they’re really finished with a statement?

  • @amkamrath

    @amkamrath

    2 жыл бұрын

    I feel bad when after a good pause, I believe they’re done with their story (usually my daughter) only to find she resumes her story with “anyway..” or “where was I”, and I apologize but don’t know how long to wait to respond. It legit feels like a safe amount of time and the end of her story! There’s always more.

  • @WilsonBradleyTheOfficial
    @WilsonBradleyTheOfficial2 жыл бұрын

    Amazing... Thank you for this. For so many years I have been on the recieving end of this experience. Very frustrating and after time creates a short temper. Thank you so much for this.

  • @alexanderlyon

    @alexanderlyon

    2 жыл бұрын

    Glad it was helpful!

  • @priscilaorta661
    @priscilaorta6612 жыл бұрын

    Thank you, it's very useful for me, especially as an English student. I'll follow your advice 😉

  • @kushboygamer644
    @kushboygamer6442 жыл бұрын

    FEA students are here.😀

  • @sahilsahani3831

    @sahilsahani3831

    2 ай бұрын

    😂

  • @oku592
    @oku5922 жыл бұрын

    Who is here from FEA? Legend will like it.

  • @Artwithpooh561

    @Artwithpooh561

    2 жыл бұрын

    I'm 🤚

  • @mchangmi
    @mchangmi2 жыл бұрын

    I would benefit from practicing listening skill #3 of "responding appropriately" not just silence after, but responding with something thoughtful that lets the speaker know that I just heard, and tracked what they were saying.

  • @aalaaala2010
    @aalaaala20102 жыл бұрын

    i appreciate the very first line...... listening shall help improve the relationship.

  • @sakshamgupta4250
    @sakshamgupta42509 ай бұрын

    FEA Wale like Karo 😂

  • @hareshkumar2196

    @hareshkumar2196

    9 ай бұрын

    😂😂

  • @j0fvwuhjnv7
    @j0fvwuhjnv72 жыл бұрын

    You’re Alex the lion from Madagascar?!?!? 😱😱😱😱😱

  • @alexanderlyon

    @alexanderlyon

    2 жыл бұрын

    Yes, I'm the original Alex the Lyon. Ha. I used to get that a lot when the movie first came out.

  • @zeeeeTT

    @zeeeeTT

    2 жыл бұрын

    Yes

  • @IndyBuckeye0
    @IndyBuckeye04 ай бұрын

    I have NVLD and this is GOLD to me! Thank YOU!

  • @trevorbuehler3273
    @trevorbuehler32736 ай бұрын

    That would be 1 and 4. Thank you Coach Alex, I walk away, get tense or signals fade on the phone. But the number one thing I need to do is fully listen in EVERYTHING! And not deprioritize any aspect!

  • @Godschildann
    @Godschildann Жыл бұрын

    Great video. I struggle to listen without interrupting the person speaking. I never realized how disrespectful this can be. Sometimes, I struggle to comprehend. I hope that I can improve these skills.

  • @betterXdesign
    @betterXdesign3 ай бұрын

    Your dedication to quality really shows. Impressive!

  • @theswcoaching
    @theswcoaching3 жыл бұрын

    Making the decision to attend is so important. I loved this video!

  • @alexanderlyon

    @alexanderlyon

    3 жыл бұрын

    Thanks, Stephen. I appreciate your encouragement.

  • @seanoconnell2680
    @seanoconnell2680 Жыл бұрын

    Not jumping in! is really important! Always eager to tell and not to listen! Thanks Alex!

  • @icetea5807
    @icetea58072 жыл бұрын

    I always share what the impact of the conversation is to me or setting myself as an example. I need to work this so the focus will be the one that I am speaking to

  • @sunnilu547
    @sunnilu5474 ай бұрын

    Thank you for your video. I rarely hear the aspect of keeping and allowing the topic to be lead by the speaker. Not imputing too much of your own information in your feedback. Great reminder for us all! I used to struggle with this more but have reframed from changing conversation topics to perform better listening skills.

  • @user-cn4ko4ui1t
    @user-cn4ko4ui1t6 ай бұрын

    I am so amazed how two ladies i meet recently was a good listeners i knew then i wanted to improof my listnings skills

  • @benefecasseybriones6495
    @benefecasseybriones64953 жыл бұрын

    One of the tips that I want to work on is Tip #4 which is "KEEP THE FOCUS ON THEM AND LET THEM TALK" because, sometimes when there's talking infront of me, I easily distracted for such simple things like uncertain thoughts in my mind, looking around and wondering. Not paying attention and ignoring what they've said.

  • @blesslydelovino7129
    @blesslydelovino71293 жыл бұрын

    I think i need to work on the #4 tips which is the "Keep the focus on them and let them talk" because whenever there are people talking to me I can't stop but to interrupt to them especially when I like the topic that we are discussing and it turns out very rude because my friend won't finish her sentence without me interrupting. Im very glad to hear those tips you gave and I am working on it for me to become an active Listener.