7 Words To Avoid In Sales

Learn the 7 words to avoid in sales to close more deals.
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You may not realize this, but sales is a game of slight advantage.
Just showing you're slightly better than your competition can mean the difference between closing a huge deal or going home empty-handed.
And sometimes, saying the wrong words can literally cost you the deal.
So in this video, we'll be going over 7 words you must avoid in sales so you can gain your competitive advantage.
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About Patrick Dang
Patrick Dang is an international sales trainer who started his career at Oracle in Silicon Valley and quickly became on the top performers in North America in just one year.
After gaining experience in both the enterprise and startup world, Patrick began sharing his knowledge of modern sales students around the globe.
Since then, Patrick has trained over 50,000 students across 150 countries on topics on how to start a career in sales, business development, lead generation using cold email and LinkedIn, cold calling, and sales skills.
Ultimately, Patrick's vision is to inspire others to make a living from their passions and provide the knowledge and tools to make it a reality.
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Пікірлер: 69

  • @patrickdang
    @patrickdang2 жыл бұрын

    Looking to take your sales game to the next level? Join the Ultimate Online Sales Masterclass Sales Legacy OR Watch our Free 1-Hour Training: www.saleslegacy.com/

  • @MisterMonsieur

    @MisterMonsieur

    Жыл бұрын

    *"CHEAP"* -- I've seen a salesperson fired, right in front of me, for using the word "cheap" to mean "affordable". "Cheap" refers to quality, while "affordable" refers to price. Do you sell "cheap" (i.e. low quality) goods or services? No? Oh, you mean some are more *affordable* than others? Ah! Okay. 🙄

  • @queenstrategy904
    @queenstrategy9043 жыл бұрын

    1.Problem 2. Buy 3. Pitch 4. To be honest with you 5. Contract 6. Trust Me 7. Objections

  • @Myaccount918
    @Myaccount918 Жыл бұрын

    I replace "to be honest" with "full transparency". Seems to work all right.

  • @muskansaini7876
    @muskansaini78763 ай бұрын

    I am truly enjoying learning from you. Thanks for such insightful videos.

  • @chilloutvibez5684
    @chilloutvibez56843 жыл бұрын

    This is just brilliant how you deliver the idea and explain how the people react to our words. Much love bro!! Keep it up!! I can only agree with you, since I am a business development manger and I can assure you that every single word can effect the business! This video is amazing and I learned a lot of your content.

  • @chidiezeonyebuchi1266
    @chidiezeonyebuchi12664 жыл бұрын

    Thank god for you Patrick Dang. Grant Cardone doesn’t even this type of practical advice. Moving into my first sales position after being a pre-med student. Your content is really helping man. Thanks

  • @patrickdang

    @patrickdang

    4 жыл бұрын

    Great to hear you're loving the videos Chidi! And best of luck on your first sales position.

  • @resist1581

    @resist1581

    3 жыл бұрын

    Grant is too rich and way too into real estate too give good sales advice at this type of level.

  • @eyrvan4851

    @eyrvan4851

    Жыл бұрын

    @@resist1581 Cardone is too pushy and conceited if you ask me. Grant's style gives people anxiety. Hahahaha 🤣 And you don't have to be too rich or too busy to help people out right? I mean if you genuinely started from the bottom, helping guys at the bottom would be natural to you.

  • @Kosiso-by1mc
    @Kosiso-by1mc Жыл бұрын

    You really know what you’re doing and I’m learning a lot, thank you

  • @koolhema1
    @koolhema1 Жыл бұрын

    Thanx Patrick , you are doing a fabulous work.

  • @yoursocialmediaassistant-d1827
    @yoursocialmediaassistant-d1827 Жыл бұрын

    Thanks Patrick- really enjoying your videos right now 🙂

  • @barisdemiray
    @barisdemiray3 жыл бұрын

    Another great video with full of information. Thanks Patrick !

  • @patrickdang

    @patrickdang

    3 жыл бұрын

    Glad you enjoyed it man!

  • @peterbudavari3281
    @peterbudavari3281 Жыл бұрын

    Hey Pat, I know this video is old but I wish to share with you. I honestly always use honestly. Thank you so much for the input. You are helping me for my interview. you are amazing!

  • @johirulamin7019
    @johirulamin70193 жыл бұрын

    Well said

  • @chicksmo6434
    @chicksmo64343 жыл бұрын

    Insightful 🎉💯✅ thank you 😊

  • @namanchoudhary6058
    @namanchoudhary60582 жыл бұрын

    Hey Patrick!! All of your videos have great content. These are really helpful. Thanks♥

  • @patrickdang

    @patrickdang

    2 жыл бұрын

    Glad they were helpful, thanks Naman.

  • @wynk7060
    @wynk70602 жыл бұрын

    Thanks Patrick. I use honestly/to be honest a lot and I’ll need to cut that.

  • @jorgelopez-web
    @jorgelopez-web Жыл бұрын

    Great tips!

  • @7smokes840
    @7smokes8402 жыл бұрын

    I am eating this up! You are awesome Patrick! Thank you for all this information!

  • @patrickdang

    @patrickdang

    2 жыл бұрын

    Thanks for watching.

  • @krischeg.8726
    @krischeg.87262 жыл бұрын

    How you say it is very convincing and way effective. Great content Patrick 👏

  • @patrickdang

    @patrickdang

    2 жыл бұрын

    Thank you 🙌

  • @hannamercedes1265
    @hannamercedes12652 жыл бұрын

    Lovely video Patrick, thank you 🙏🏼🤗

  • @patrickdang

    @patrickdang

    2 жыл бұрын

    Glad you enjoyed it

  • @amandakuo4590
    @amandakuo45903 жыл бұрын

    great content

  • @warrentlorenzo7316
    @warrentlorenzo73162 жыл бұрын

    I shared this to my sales team :) Thanks for this content..

  • @patrickdang

    @patrickdang

    2 жыл бұрын

    Nice

  • @a.a.6464
    @a.a.6464 Жыл бұрын

    Patrick Hi! Great Videos, appreciate it 😃💪🏻 I will start on the 1th October as business developer and my job is to cold call all day long with the leads from the marketing department. They told me i need to call at least 50 calls per day. I try to watch all your videos. It would be helpful, if you could make a „playlist“ like a guide 1., 2., 3., etc.. :) Thump up!

  • @hopevoiceministryofficialtheim
    @hopevoiceministryofficialtheim Жыл бұрын

    Thank you Sir. I LIKE THIS.

  • @metdbuilder9501
    @metdbuilder9501 Жыл бұрын

    Thanks PD,im doing service contracts renewals...but yeh I use agreement more

  • @MisterMonsieur
    @MisterMonsieur Жыл бұрын

    *"CHEAP"* -- I've seen a salesperson fired, right in front of me, for using the word "cheap" to mean "affordable". "Cheap" refers to quality, while "affordable" refers to price. Do you sell "cheap" (i.e. low quality) goods or services? No? Oh, you mean some are more *affordable* than others? Ah! Okay. 🙄

  • @Najibway
    @Najibway3 жыл бұрын

    Amazing content!

  • @patrickdang

    @patrickdang

    3 жыл бұрын

    Thanks!

  • @MDTmandontdothat
    @MDTmandontdothat2 жыл бұрын

    Great video man, thanks a lot!

  • @patrickdang

    @patrickdang

    2 жыл бұрын

    Thanks for watching.

  • @bodleyn6709
    @bodleyn67093 жыл бұрын

    Great vid, thanks for the reminders! Please help me stop saying “to be honest” & “honestly” lol

  • @enzopierrot8828
    @enzopierrot88282 жыл бұрын

    the word "cheap" is to be avoided as well, as it feels like the product/service is low quality

  • @shoaibanwer8090
    @shoaibanwer80903 жыл бұрын

    WaaaaooooOoOooo... It's amazing ❤️🔥😍

  • @bibekdevkota1025
    @bibekdevkota10252 жыл бұрын

    Wow Bro this video is amazing Thank you for this awesome content 👍

  • @patrickdang

    @patrickdang

    2 жыл бұрын

    Thanks for watching!

  • @tarapapi
    @tarapapi2 жыл бұрын

    Hey PAtrick the slide shown in 7:04 is mesed up and shows an error. Not sure if its pointed out yet.

  • @hubadabubbada
    @hubadabubbada3 жыл бұрын

    Man, you are awesome 👍

  • @patrickdang

    @patrickdang

    3 жыл бұрын

    Thanks 🙏

  • @shri7818
    @shri78183 жыл бұрын

    Thanks Patrick for sharing such a valuable content to us.. I'm working as SaaS product seller, I'd seen your cold mailer videos too.. It was pretty beautiful, the way you covered up with real time scenarios on what works and what not.. Is there a way to predict prospect challenges? What sources that you can recommend?

  • @patrickdang

    @patrickdang

    3 жыл бұрын

    Depends on who your target audience in. But most of the time, you can use Google to read up on what the largest players in your industry have challenges with. So for example, you can google "top challenges in tech industry" and that can get you started. You would do more searches to dive deeper into a problem that your product or service can solve.

  • @youruniqueproject110
    @youruniqueproject1103 жыл бұрын

    You Rock! 👍👍👍

  • @patrickdang

    @patrickdang

    3 жыл бұрын

    thanks, you rock too!

  • @mayankneralla2370
    @mayankneralla23704 жыл бұрын

    Hi Patrick, Nice video. Your videos are really nice and informative. Also I would like to ask you is that that how important are confidence and pleasant personality in sales?

  • @patrickdang

    @patrickdang

    4 жыл бұрын

    Having confidence in yourself is huge when it comes to succeeding in yourself. I like in the video, if you don't feel confident with yourself, how can you expect others to be confident in buying from you.

  • @dharamjhatakia
    @dharamjhatakia4 жыл бұрын

    Hi Patrick, it is a nice video, I have a question though - I have also read and heard at few places, that one should not use the word "Help" - for e.g. how can I help you to address your challenge - what are your views on the same ? This is particularly in context of Outsourcing business when we try to sell to Products and Platform companies.

  • @patrickdang

    @patrickdang

    4 жыл бұрын

    Hey Dharmaj, from my perspective, using the word "help" works extremely well and I can see how using this word for an outsourcing business makes sense. There are a lot of different opinions and perspectives out there that might contradict each other. But from experience, even if opinions contradict, both can still work depending on how you incorporate what you learn into your personal sales style. Hope that clears things up.

  • @Triplechomending
    @Triplechomending2 жыл бұрын

    the big brain move is when you switch to deliberately using these after youve already learned enough about your client to realize that what youre selling is not a good fit and/or they are just not worth your time and energy. the 8th word would be "unfortunately"

  • @lilshaunpicanto
    @lilshaunpicanto Жыл бұрын

    The only person better than the wolf of Wall Street and MR Cardone himself 🤞

  • @tajunicholasjr587
    @tajunicholasjr5873 жыл бұрын

    1. “Up to (insert dollar amount)” when saying the customer can earn money too

  • @tanvirhossenprince7334
    @tanvirhossenprince7334 Жыл бұрын

    At 07:04 there is a Premiere pro error

  • @vigu1
    @vigu1 Жыл бұрын

    Hey Patrick being an Indian our accent differs from overseas. Does accent really matters?

  • @veravassilchenko3944
    @veravassilchenko39443 жыл бұрын

    Beautiful body language))

  • @patrickdang

    @patrickdang

    3 жыл бұрын

    Thanks!

  • @Brizzy-Devil-Down-Under
    @Brizzy-Devil-Down-Under Жыл бұрын

    Don’t agree with the “to he honest” part, this is simply a figure of speech where I come from

  • @16-bitpower38
    @16-bitpower382 жыл бұрын

    but do not use that. say i understand and i can show this as an option for you instead of saying but...

  • @Amaymay1000

    @Amaymay1000

    Жыл бұрын

    Good one!

  • @TheLavaenygg
    @TheLavaenygg2 жыл бұрын

    Ok but then I have a question: what is your slight edge over the thousands of other online "sales gurus" who are saying the exact same thing? Where is your own unique proposition that would make people listen to you and come back for more? I've watched 2 of your videos and I'm pretty sure I'm not coming back for more. Anything you say can be found in the books and tapes from decades ago... there are millions of people out there who believe they can teach selling by simply repeating what others have said so many times before. That makes you a cheap copy... did you set out to be a cheap copy? Probably not.

  • @patrickdang

    @patrickdang

    2 жыл бұрын

    You can read the comments on some of my most viewed videos and find your answer

  • @TheLavaenygg

    @TheLavaenygg

    2 жыл бұрын

    @@patrickdang I'm not targeting you specifically, this is my general take on 99% of all online sales pros. If you put content online then people like me say what I say, that's part of it. I just think that one would find it more exciting to run with the big dogs rather than dishing out the age-old ABC-s to novices. It seems nearsighted to focus on the fundamentals that millions of people are already preaching online, there's no real future in it because it is a very competitive market where you have no edge... none. But if you hone your craft and became good enough to teach something to a room full of millionnaires who have done this for a decade or two, you will go down as one of the greats of our time... unless you become corrupted and turn into a Dan Lok - type hack. Everyone seems to be in such a hurry to teach others that they don't spend time actually learning the craft themselves first. I maintain that a great deal of dignity ans respect comes from not that you ARE famous but what you did to become famous. I'm sure you mean well and that there are people who will find you helpful. Don't take my jabs for anything more than just ramblings of a bored guy trying to find meaning in things he encounters.

  • @adamreserve
    @adamreserve Жыл бұрын

    • Problem -> Challenge • Buy -> Would you like to “XYZ” • Pitch -> Presentation/Demonstration “how i can help you” • Honestly/to be honest - AVOIDE • Contract -> sign the Agreement • Trust Me -> Don’t say it! • Objection -> “is there anything else you’d like to…”