This was the most honest, respectful, and hilarious review of an absolute nightmare experience. I sincerely hope Airstream sees this and compensates you for all the extra expenses and refunds that lemon.

I started watching yall right after you bought the van. It's a Lemon.

I have watched the past year and have been amazed at how calmly you portray yourselves. So impressed with that. If it were us I would be screaming!!!!

@Wanderlocal

Ай бұрын

@mscarlarn, thank you. We promise we're normal humans. We've had plenty of very perturbed conversations between the two of us about how lame this whole thing is. But, at the end of the day, it's a vehicle. No one's health is in jeopardy, and things can be replaced (even if it takes longer than it should). We have a lot we're thankful for, which keeps us balanced. ❤

If Airstream corporate had any sense, they would have bought back that van and had you sign a non disclosure agreement. They had ample opportunity to have avoided all the negative publicity you guys have released this past year. SMH

I think you could say BIG LEMON!

@Wanderlocal

Ай бұрын

🍋

You guys are really an inspiration and model for patience and attitude. I think I would not be as calm as you two.

We ordered our 2024 Airstream Interstate 24GT with E1 package shortly after your first video dropped. We took our first trip in it back in September of 2022. So far, we have logged about 6K miles on it. If we describe your experience as an earthquake, ours are only minor aftershocks! We have had trouble with blinds, the bathroom light, leveling jacks, parking brake, a window, exterior trim, and E1 package. Only about 3 weeks in the repair shop total. You ask about boondocking. We have only spent 1 night at a campsite (first night), the rest of our time has been fully on E1 power. However, we always drive about 2 hours every day which fully recharges the system. If you don’t need AC, and cook with something other than the induction top, though, I think 7-10 days would be do-able for fans, lights, and fridge. Like you, we’ve been chronicling some of our stuff on the KZread channel (@SunnyApproach) and are working on our own ‘real story’ update. Hope to drop it in about 2 weeks. Best wishes for health and happiness while you wait for the return of your unit.

Finished video today. Wow. U need to send this video to Airstream head office. They need to step up and deal with u two and make things right. I am shocked they never reached out to u, as people talk and Im sure word has gotten back to them. Really makes me think about buying their van. I am waiting to see if they every do anything for u guys 💕

After watching this video, We decided against purchasing the 24 intestate 24gt that we've been looking at. Maybe we wouldn't have any issues, but with paying that much money, we're definitely not taking the chance. I'm really surprised there wasn't an offer for a buy back.

We have a airstream travel trailer…actually we are on number two….love it… have been thinking down the road about moving next to ur van….. i think it is crazy what has happened to u guys. U have done nothing wrong. But I think I would of been taking it right to the airstream factory service center. Jackson centre Ohio. Did u ever consider doing this? It isnt too late? I would. We found that they are amazing there. Sorry this has happened to u… terrible actually….. i would like to know what airstream of Tampa did for PDI (pre deliver inspection) u paid for.

I’m so sorry for all you guys have gone through. I honestly can’t believe the dealership isn’t willing to just take it back from you at this point without a big hassle. I would think they would be willing to work out something with all that you’ve gone through. I’ll be honest it’s made me not want to purchase from them. You very already bought one from them and with EVERYTHING you have gone through it’s just the right thing to do. You guys are extremely calm about it compared to what most people would be at this point I think. I have heard a lot of people say since Covid things went way down hill for airstream! Congratulations on the baby, I’m so excited for you. Good things will come your way that’s for sure.

Praying for y’all!!!! Thanks for being open and inspiring others!!!

Lemon!! Take back to someone somewhere and get an attorney!! So sorry for your problems and can’t believe your positive attitude!! God bless you guys!!

I am honestly mind blown, that Airstream or Thor Industries hasn't reached out to you directly about any of this. I mean. . . come on! I hope you file the Lemon Law, even if it does take forever.

Love your Attitude.

Lots of people have the same problems. It took us 2 plus years to get all the problem fixed with our LTV. It’s time we all speak the truth about the terrible build quality of RVs.

It’s a shame that airstream hasn’t stepped up yet to make it right. They need to buy your airstream back. Go in contact with Liz Amazing KZreadr. She is very successful in helping RVers with the same problems. Good luck and please don’t let it go bc if you do nothing they won’t stop selling lemons to people. $300000 is a lot of money you paid. My heart goes to you out ❤️❤️

We traded last year our 30’ Globetrotter with Atlas 2023. The Atlas was at service (Blue Compass Orlando and Tampa) for most of the year. We managed to do only one trip for the whole year. We did not have any issues with our Globetrotter.

Dash! Van sounds great when it is working. Thank you for sharing and have a great day!

You’re very patient people! And it was so fun to see that little nugget make his appearance at the end 🥰

You guys have handled this like a champ. We bought our first rv, an Airstream Interstate 19, and had little issues like you explained. After almost two years of ownership we took it to get fixed, yet again, and while we were in the dealership we saw the Winnebago Solis Pocket. Signed the paperwork that day and p/u a week later. So a simple van. Way more storage and way less complications. Hope y’all get a lemon law refund. You certainly deserve it.

@Wanderlocal I am still a subscriber. This was indeed what I was hoping for. My only reaction is that I'm surprised that, given the level of positive coverage that you provided for them (if for no other reason), that they'd do more for you than simply keep the van for long periods of time fixing warranty issues. I guess my question that remains unanswered is... "Would you ever buy another Airstream if your family wasn't outgrowing it?" I think that I'd be reticent. Pasted from the Community Thread section.

@Wanderlocal

Ай бұрын

At this point, I don’t think we would. Our faith in the brand is tarnished. We love the idea of van life - even if we’re a family of four - and are still going to take trips in it while we have it, but we don’t feel confident it would serve us on our boondocking journeys. The Classic, on the other hand, works well when boondocking. No lithium at all, we just brought along a couple of generators and we were set. The goal of the van was to not have to go to campgrounds and not use generators. Massive battery bank, but if it’s only going to last a day or two “techs words not ours”, then we feel we were oversold. I mean , it was completely losing its charged while parked for a few days. It’s possible it’s fixed now. We shall see. We know of others with this same coach, but they make sure to drive every single day to recharge the batteries. I mean, what if you just wanted to park for a few days?! So crazy. :)

@daleengle9051

Ай бұрын

@@Wanderlocal Me again. I know that this video is moving into history, but I wanted to reply one more time. As I mentioned, I have a class C and it has solar. I have 4 100 Watt panels with 4 100 AH batteries under my bed. That was the maximum that could be put on the roof and under the bed. I use the Class C to drive back and forth between FL (Tampa) and KS. My wife has lived there for 4 years taking care of her 92 year old mother. We have a rental house business in Tampa. I have to tend to. Anyway, the solar system that I have is good for about 5 hours of AC. I can do longer periods of time (2-3 days) with just fans. I have space heaters that I can run, but they drain the batteries a little slower than the AC, but not much. The Class C does also have a propane furnace. My Class C does have a generator so if I get into a boondocking situation on my trip, which happens occasionally, I can run the generator if the solar is not sufficient. My class C roof is a little larger than your van so a little more solar, but the battery bank is probably equivalent to your van. The size of my battery bank is the limiting factor in my system as I spend a lot of any day that I don't have to maintain temperature (AC or Heater) throwing away solar power because my batteries will fill up earlier than the end of the day. Your panels and battery are probably better balanced, but your lack of power for boondocking is probably due to the batteries being too small. I can tell you've been looking at 5th wheels and with your growing family, you need more space. That also means you'll have more roof space. And more possibility for solar panels. I think I've suggested this before, but , if I were you, I'd look into a large 5th wheel with a Heavy Duty Truck (HDT). Check out Big Truck Big Travels or Suite Travels on KZread. They routiinely boondock for many days in a row because they each of something close to 10 solar panels on the large roof of their 5th wheels. Big Truck Big Travels really does more boondocking discussion, but Suite Travels has a toy hauler 5th wheel with a side-b-side Can Am. Perhaps that would scratch your itch for getting away to the middle of nowhere.? The couple on Big Truck Big Travels also have a Super C that they've traveled in and that could be an option for you guys. Anyway. My two cents. Dale Engle Tampa, FL / Emporia, KS

Wow! That has been too scary for us, watching your sweet family going through all of that. 🍀🌻🍀

I can’t believe a year has gone by since you all picked up the van and we’re sooooo excited about it! I am so sorry you two have been through so much! 🙏❤️❤️

I don't know how you have remained as patient with AS as you have. I would have had a heart attack by now if that were mine. I met you all and a very young Dash in Maine two years ago and enjoyed talking with you. You're the real deal and wish you the best on child #2.

Wow, this just completely breaks my heart that someone who buys a nearly $300,000 RV has basically used it less than a month and 12 months of ownership. How sad is that. Airstream should definitely buy back this lemon airstream. This is not exactly the PR that needs to be getting out there for airstream top of the line touring van at least they have a sense of humor about their experience. But sadly, they are not the only ones to experience this nightmare with recreational vehicles.

Congrats. I missed the Tokyo marathon posting and the news, but I could tell you were glowing today, I had to go back and watch.

You two are among the most positive people I have ever had the pleasure to meet. So calm and always smiling. I pray that Airstream will make this right for you two. Heck, I'd be willing to donate to a GoFundMe for legal expenses if you wanted to file a lemon law case. I think your video was as honest and authentic as it could be, and it would certainly not be as positive if it were my video and I'd gone through what you two have. Thank you for sharing.

The hail damage was the least of the worries.

Hi fam. Love your videos, no matter what. You three make me happy. Much luck with your future features.

People believe Airstream to be THE best quality available. I loved my 23FB before my foot went through the floor. The shell’s are wonderful, but do occasionally leak. What you need to know is Airstream, like every company, milks every drop of profit they can from them. Few upgraded parts, not a dime spent on anything you can’t see. Their goal is to build the thing to last 2 years, then they are safe. The number of times a dealer said, you don’t want Airstream blinds, these are better, instead of that winch, we suggest this one, this TV, or this water pump, this whatever is better than what it came with.

From the time we met you in Wyoming it seemed like things were going downhill. We watched hopefully as the weeks rolled by waiting, hoping for that one Sunday of good news, only to be disappointed once again. And through it all you seemed, at least on camera, to keep it positive. And so did Dash!❤. Amazing! Carry on guys! You are an inspiration!❤

That little boy is just cute.

Thank you! FINALLY a dirt honest review of the AI . And believe me your problems are relatable to many pre 2020 builds too. I bought mine new in 2018 and it spent part of every other month of the first year in the service department. The problem is there are very few people who have EXTENSIVE training & experience with the electrical systems . It’s been reliable since that first year -now owned mine for 6 + years -but am considering scaling down to a lower maintenance trailer . I can roll my own shades up and I’ll take a typical AM/FM radio system please:) I hope you use the lemon law. RV industry customer service will not change until we stop letting them off the hook.

You guys are real troopers, so sorry you have had this experience. ❤❤❤

OMG how you both can laugh when you still have a lemon. I can’t believe with you having this channel that airstream has not replaced the lemon.

You’re being too kind to Airstream. They MUST make this right on month 3 at least.

Having camped in several National Parks (Yellowstone, Mount Lassen) last year with our 25’ Airstream, the van would be just terrible for us. You would be left without transportation to explore places and, even if you were willing to break down camp everyday, it’s too big to park at trailheads and other points of interest. And then Dash sitting in the back in non-NHTSA-tested seating surrounded by cabinets full of dangerous items (in a crash) would have been a complete non-starter for us. I never understood the choice but we realize that everyone’s needs are different.

I’m so happy to see a video from you guys! I’m wondering if you plan on keeping the van? Will there be room for a new baby in the van?

I enjoy watching your family adventures and Dash is so cute! Try the Pebble Flow Electric RV Pulls Its Own Weight for your future purchase. I'm definitely buying one.

Yeah, love you guys! But with all of that, the van would be history for me. Too much! Btw Lauren, you are glowing! Much Aloha to you both and Mr. Dash!

@Wanderlocal

Ай бұрын

Thank you, friend! 🥰

First …. Thanks to your videos on the van, we bought a Grech Strada Tour Ion instead of the E1 Interstate. When looking side by side, it is clearly the better built product. And we too have an Airstream Classic that we love. I am curious to the exact problem with the latest Timberline issue. Finally, while it looks like you had some real problems with the lithium house batteries, it would be nice to know the remedy you found for the chassis battery side. The big electric door, fobs & starting where Mercedes related & not Airstream. We’ve been advised to carefully mind the chassis battery as it will drain dead quickly when operating the sliding door & other parasitic drag when dry camping. We have a battery tender we use specifically for this if overnight for a couple days. The Mercedes side is quirky for the vanlife use case but you figure the weak points out. I hate the parking/collision assist & routinely deactivate when beeping (& I’m safely clear of obstacles). As for the auto levelers … thankfully not an option for us! It was a love/hate relationship we had with a Class A DP years ago.

@CGreg-ji6jz

Ай бұрын

We have a 23 Grech Terreno Ion and love it! Best customer service you can find.

I heard Airstream dealerships are installing campgrounds at their shops so owners can live in the camper while it's there getting fixed most of the year. So, that's a bonus. On a serious note, I CANNOT believe Airstream hasn't done the right thing and taken this trash box off your hands. I feel sorry for the folks that don't have a KZread presence and bought their garbage.

$300k for an airstream and not being able to use or rely on it! what are they going to do about it? I was planning to buy one, bc I felt the quality would be so much better than the average RV but this really puts things in perspective. Thank you for sharing.

I found with my 2024 GL with the E1 package that when the electric system acted weird, I had to hold the Volta button in to do a complete reset and that fixed it.

I have the American Patriot and the Midwest Auto Design house on it. We have had a great experience. I’d recommend if you switch to get a MAD version.

Thanks for sharing the video. I feel your pain. Just got my 2024 Interstate 19 E1 out of the shop after seven months. I’m not an expert, but they replaced inverter, busters, etc. It seems to work now, but everyone of these will have to get the refit that we both got. I wouldn’t buy one until these issues are corrected and hope you are problem free now.

@paulwhitaker3792

Ай бұрын

I meant busbar.

I hope your lemon law pursuit takes less than 3 years to sort out. You are incredibly gracious and patient in this video, it's just disappointing that Airstream of Tampa isn't making this right for you. I have never been so happy to have a base model Mercedes RV without many fancy bells and whistles, even if it hurts resale later, just less stuff to break. Best of luck with the new little one coming soon :)

What does your local Tampa dealership think about this? Are they willing to do anything for you?

@ldd9672

Ай бұрын

I was wondering the same…..

After watching your videos I would never go airstream van! There is nothing more frustrating when you have plans to be somewhere and things aren’t working! Holidays are suppose to be relaxing!

Well I have to say, we have the Classic. It's a dream. Good video though!

How many days did you stay in the van off the grid?

Detail it? They offered to polish a turd. Hilarious ... LOL

@Wanderlocal

Ай бұрын

🤣 Right?!

Also having an awning issue might sound trivial but the alarm goes off while driving if you hit a bump and even if you don’t. Then someone has to unbuckle get out of their seat to override which is very unsafe and this will happen after each stop. Very unsafe. And this has been since we left the lot at purchase. They were closing. We thought we must be doing something wrong. But nope. That’s the quality of the airstream. And the multiple fixes. I asked for a new asking nope. They will keep fixing. We were charged over 1k for the prep of the van at purchase. When I questioned, they explained they make sure everting is working etc. They obviously did NOT. So if you ever are crazy enough to buy an Airstream make sure you test drive before you sign. Who would have thought it would alarm out and they must have known. Sorry but have yo vent Airstream is not listening or giving. Poor poor quality.

With number 2 on the way are you still planning to rv?

I wish i could say this all an Airstream problem. I have used some of the dealers mentioned. I can safely say they almost 100% of the dealers do more harm than good. I bought a new AS TT 2 yrs ago and will not bring it to a AS dealer. Because as you found @ $185+/hr. Nothing gets fixed, and im out the cost of hotels etc.. each AS is owned independent of AS. However, AS needs to do like the Clash sang about The Clamp down on the deales lack of quality and shady business dealing. A big shout ou to AS customer service who have answered every question correctly and sent me parts to fix all warranty claims myself. NOTE TO: AIRSTREAM TIME TO ALLOW INDEPENDENT RELIABLE RV TECHS TO GET PAID TO DO WARRANTY WORK. YOU STARTED A PILOT NOW MAKE IT SO. This will challenge the dealers and make their hourly rates competitive. TDLR apologies, but AS dealers just suck is the short title

If you could turn the van in and get all of your money back would you do it and start all over or would you keep this van? If you answered this question I missed it.

How do you like having to make the bed every night and put it back every time you need to drive somewhere? And sleeping in the same bed as Dash?

A surprise Airstream has not stepped-up to do something. Since you were actually a client of theirs. So sorry, good thing you didn't sell your other one.

@war3scecfang

Ай бұрын

they cant swap them a new car because it is a lemon, otherwise, they cant justify to other customers for not swapping theirs. As you cant define a "lemon": how many major issues would have to occur to make it a lemon? What issue is considered a "major" issue? Who is responsible for the buyback? MB or Airstream? What if all the lemon problem is caused by MB? So Airstream has to embrace a PR problem rather than a total supply chain disaster.

@war3scecfang

Ай бұрын

I'm not saying manufacturers should just leave "lemon" as is, but it is the law maker's problem to set a standard for "lemon" and have a process to force dealers to buy back.

They need to take it back full refund. That's just horrible.

I would have gave it back month two of being in the shop

Have you contacted an attorney that handles the lemon law?

Sounds like a lemon to me I would think about dumping it

Dethaw is not a word... To dethaw is to undo thawing which means to freeze...

Watch Liz amazing. Alot of people are in the same boat as you.

@Wanderlocal

Ай бұрын

Oh, no. We’ll have to watch her channel to get up to speed. 😬

@keithandrsn3319

Ай бұрын

@@Wanderlocaldon’t do it! More than RV issues going on there.

I wanted this Airstream 😐it’s like your van is possessed. Just kidding but I’ve had numerous problems with my Town and Country Chrysler mini van that is loaded with every option. It gets computer problems. Drives me crazy. There is just me and my husband plus a Frenchie.its just the perfect size and something I can drive.

I would have stayed with the trailer and added stuff to the trailer

Vans are great if they work

Defrosted. De thawed means it froze.

I was sure this would end with “and Airstream bought it back” I’m so sorry! This is a mess!

❤❤❤❤

Wats next??

Sorry for all this

This is a definite buyback situation! There is absolutely no way a van like this should ever have this many problems in a 20 year situation much less within the first few months!!! Inexcusable , so sorry !

Even at the one year mark, after tons of negative experiences with this van, you remain almost neutral. You are better people than I am. Airstream should have bought the van back from you. We, too, love our Airstream Classic. We highly recommend the pre-pandemic models.

Forget Airstream , buy a Panoramic made in Canada. Much better quality , sorry to say . We do own an Airstream 😢

All the best for the future, i can't wait to meet baby number 2. And all the best with the nightmare of a van that you have. Personally, i think they should refund you both for the van and every expense since.

😄👍🌹

Ridiculous amount of commercials

@bthomas815

Ай бұрын

Definitely recommend KZread Premium. No commercials, plus full access to their entire music library.

Mercedes is horrible I would never buy another Mercedes. The absolute worst! Airstream should stick with travel trailers

More I watch these rv videos less I want to travel

You buy a Joe Biden edition van.

@Airstream

Get rid of it!!!