A member of Jachozhi's customer service team, if you have any product related issues, please leave me a message or email me. E-mail address: [email protected]
Do not buy this product. It says you can reverse the handles, but they are so tight and intricate that it's not possible to do so. I did one but not the other.
@qiaogege412329 күн бұрын
Hi, I'm sorry for the trouble. Could you describe the problem you encountered in detail? You only need to loosen the screw behind the handle to remove it. You can refer to the video on the product page.
@ktweedycnm223 ай бұрын
What do you do if the hole configuration is different than the set up you have?
@ronreed3235Ай бұрын
I have the same question. My sliding door has four circular holes where the door handle should go but I don't believe I can but the door because the interior of the door is metal. Please advise thanks
@qiaogege412329 күн бұрын
@@ronreed3235 Hi, since the lock body is not a standard size, you will need to modify the hole on the door to fit it, which is a difficult part.
@ApothercyCold6 ай бұрын
The instructions state you can reverse the handle direction, but not how.
@qiaogege41236 ай бұрын
Hi, there is a screw behind the handle that can be reversed when removed. There is a video display on the product page
Пікірлер
Do not buy this product. It says you can reverse the handles, but they are so tight and intricate that it's not possible to do so. I did one but not the other.
Hi, I'm sorry for the trouble. Could you describe the problem you encountered in detail? You only need to loosen the screw behind the handle to remove it. You can refer to the video on the product page.
What do you do if the hole configuration is different than the set up you have?
I have the same question. My sliding door has four circular holes where the door handle should go but I don't believe I can but the door because the interior of the door is metal. Please advise thanks
@@ronreed3235 Hi, since the lock body is not a standard size, you will need to modify the hole on the door to fit it, which is a difficult part.
The instructions state you can reverse the handle direction, but not how.
Hi, there is a screw behind the handle that can be reversed when removed. There is a video display on the product page
@@qiaogege4123 Yeah, I figured it out. Thanks!
Send a link to the video @@qiaogege4123
Jacchozhi Sliding Glass Smart Door. www.amazon.com/Jacchozhi-Waterproof-Bluetooth-Fingerprint-Aluminum/dp/B0CCJLH57X