Drew Brockbank

Drew Brockbank

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Пікірлер

  • @mikemorris2998
    @mikemorris299817 сағат бұрын

    Thank you for the clarification

  • @mikemorris2998
    @mikemorris299822 сағат бұрын

    Do you think the new SMS gateway will be a better option than Smoove?

  • @drewbrockbank
    @drewbrockbank21 сағат бұрын

    Great question. Smooth messenger is better for transactional messages. This new Zoho gateway would be better for mass marketing messages.

  • @TheFahad1983
    @TheFahad1983Күн бұрын

    Thank you for this great video ❤

  • @drewbrockbank
    @drewbrockbankКүн бұрын

    Of course! I'm glad you liked it.

  • @mikemorris2998
    @mikemorris29984 күн бұрын

    All good points. I agree. Thank you.

  • @drewbrockbank
    @drewbrockbank4 күн бұрын

    MIKE! I'm glad you agreed. Not enough people understand this.

  • @mikemorris2998
    @mikemorris29987 күн бұрын

    Thanks for the update Video

  • @drewbrockbank
    @drewbrockbank7 күн бұрын

    You bet

  • @jjpdijkstra
    @jjpdijkstra12 күн бұрын

    As a EU user I am trying to find CRM for everyone upgrade but cant find it.... is it geofenced?

  • @drewbrockbank
    @drewbrockbank11 күн бұрын

    It’s rolling out in phases. You should see the option soon

  • @gauravgupta23
    @gauravgupta2315 күн бұрын

    VERY HELPFUL. THANK YOU SO MUCH

  • @drewbrockbank
    @drewbrockbank15 күн бұрын

    Glad it helped!!

  • @mikemorris2998
    @mikemorris299815 күн бұрын

    Wow. Perfect timing. Thank you.

  • @drewbrockbank
    @drewbrockbank15 күн бұрын

    Of course!!

  • @mikemorris2998
    @mikemorris299817 күн бұрын

    Awesome Video but how do you access the UTM Parameter sheet? Have a link?

  • @OwnedStuff
    @OwnedStuff17 күн бұрын

    Do you work with european customers? We are starting to build a huge implementation and are not sure about the partners that we have for doing it right now.

  • @drewbrockbank
    @drewbrockbank17 күн бұрын

    I do! Feel free to book a free consultation with me here: drewbrockbank.com

  • @OwnedStuff
    @OwnedStuff16 күн бұрын

    Done!

  • @johnsbrocco2163
    @johnsbrocco216317 күн бұрын

    Drew how did you create the view on the left?

  • @drewbrockbank
    @drewbrockbank17 күн бұрын

    It’s a new UI/UX update from Zoho CRM that’s being rolled out in phases. I have early access you should see it soon.

  • @mikemorris2998
    @mikemorris299817 күн бұрын

    Thank you for making this Video. You make it look easy.

  • @drewbrockbank
    @drewbrockbank17 күн бұрын

    Of course!!

  • @UnlockLearningHub
    @UnlockLearningHub18 күн бұрын

    Really good content, I have learned many new things here. thanks!

  • @drewbrockbank
    @drewbrockbank18 күн бұрын

    Glad you enjoyed it!

  • @RyanGhereAIA
    @RyanGhereAIA19 күн бұрын

    i have zoho one how do i see this update?

  • @drewbrockbank
    @drewbrockbank19 күн бұрын

    Hey Ryan! Zoho is rolling this out in phases. You should see an option to try Zoho for everyone on the bottom right corner of your screen once it’s been rolled out to your instance.

  • @mikemorris2998
    @mikemorris299821 күн бұрын

    Awesome Video!!! Thank You

  • @drewbrockbank
    @drewbrockbank21 күн бұрын

    Glad you liked it!

  • @mikemorris2998
    @mikemorris299822 күн бұрын

    I love how real you keep it. Much respect. Prescription without Diagnosis is Malpractice for sure.

  • @TiaGLDN
    @TiaGLDN25 күн бұрын

    Hello! I have a very basic but possibly complicated question. I have a client that brought ZOHO to me as I’ve worked with other CRM systems in the past and this is their preferred system they want to now move forward with. However, I’m not sure how the ownership or admin works if I set it up with my own email then transfer ownership like I have with other systems. Or, should I walk them through the setup process so that they’ll have to initially start with their own email address. My only worry is that they’ll have access to the system before everything is setup, I’m sure they’ll get email alerts about everything I trigger and test, etc. Any advice is much appreciated!

  • @shadowknyt5207
    @shadowknyt520724 күн бұрын

    Howdy! Just looked at mine, you can change the email later easily.

  • @TiaGLDN
    @TiaGLDN23 күн бұрын

    @@shadowknyt5207 perfect thank you for your response!

  • @mikemorris2998
    @mikemorris299825 күн бұрын

    Great Video. I'll be reaching out soon. Thank you.

  • @drewbrockbank
    @drewbrockbank25 күн бұрын

    Looking forward to it!

  • @mikemorris2998
    @mikemorris299825 күн бұрын

    Yes. I have an appointment with you tomorrow for my new company. I’m excited to talk to you.

  • @luisrodrigues6099
    @luisrodrigues609926 күн бұрын

    Has the Blueprint for Workdrive rolled out yet or is it pending ? I can not, for the life of me, find where those blueprints get created in workdrive. Am I missing something?

  • @drewbrockbank
    @drewbrockbank24 күн бұрын

    It's been announced but not rolled out!

  • @angstrom1058
    @angstrom1058Ай бұрын

    I was disappointed to see I could only get data on the company page on LinkedIn. Most posts have been done by employees as a part of our strategy because people engage better with people. Is there any way to get the employee page data from LinkedIn?

  • @surajsinha9471
    @surajsinha9471Ай бұрын

    I love your video

  • @drewbrockbank
    @drewbrockbankАй бұрын

    TY!! Glad you liked it.

  • @matheusferraz9873
    @matheusferraz9873Ай бұрын

    Great video Drew. I believe your suggestions are still based on the premise the consulting services will still follow the old-fashioned way of running consulting. We can´t forget Zoho CRM and other tools are built to be low-code technology which was meant to empower users. So, to me any Zoho CRM implementation should come with a more "educational" approach, because at the end of the day we want to empower Admins. I know sometimes clients just want someone to do it, and that is the point I struggle sometimes when I am with clients: to balance between the amount of "techy' information I am sharing with them and the implementation tasks itself. How do you see this? How do you approach that as a Zoho expert? Thank you

  • @drewbrockbank
    @drewbrockbankАй бұрын

    Forgive my grammar Zoholics 🙏

  • @ShoaibAli-qh1ue
    @ShoaibAli-qh1ueАй бұрын

    when an agent submits a ticket how can they see their own ticket? basically I want to use this for cross departmental use. Accounting sending tickets to Sales team... which accounting team can not see

  • @user-kg9ri5tz4l
    @user-kg9ri5tz4lАй бұрын

    this seems redundant since there's workflow rules

  • @ZafarTahir-sb8hv
    @ZafarTahir-sb8hvАй бұрын

    Hello Drew, Great tutorial here on this youtube channel. Thank you for sharing your knowing and teaching in the most simplest way. I tried to access your training on your website but unfortunately, I was unable to do so. When I entered my name, email, and agreed to the terms and conditions, and clicked the "Access Now" button, it redirected me to the homepage. Can you please guide me on how to access the training? Thanks

  • @drewbrockbank
    @drewbrockbankАй бұрын

    Try this link: sso.teachable.com/secure/1952084/identity/sign_up/email

  • @ZafarTahir-sb8hv
    @ZafarTahir-sb8hv3 күн бұрын

    @@drewbrockbank Thank you. I was able to sign up, but wondering where can I download your process document and launch plan? Thanks

  • @ZafarTahir-sb8hv
    @ZafarTahir-sb8hvАй бұрын

    Thank you for creating such an easy-to-follow tutorial. It couldn't be explained in a simpler or more accessible way.

  • @drewbrockbank
    @drewbrockbankАй бұрын

    Thanks Zahir!!

  • @ComfortSleepBarbados
    @ComfortSleepBarbados2 ай бұрын

    I own a retail business that sells products B2B and B2C. I'm a user of Zoho One and we use Zoho Books. Can I use Zoho Finance module instead? I found that without using the Zoho Finance module nothing really syncs seamlessly. what are your thoughts?

  • @ComfortSleepBarbados
    @ComfortSleepBarbados2 ай бұрын

    What's the difference between and workflow and a cadence and how do they work with blueprints. If I wanted to setup a a process for my sale team to flow as Lead Nurturing, how would these all work together and what are the does and don't. I feel incredibly overwhelmed.

  • @nickmitchell0
    @nickmitchell02 ай бұрын

    At about 8:00, what happens if they leave the page, then come back to the page and fill out the form? Are the original UTM parameters still passed through the Zoho Form even though they're no longer in the address bar?

  • @drewbrockbank
    @drewbrockbank2 ай бұрын

    Great question! You need to use a UTM persist tool if you aren’t sending traffic to a landing page. I recommend a tool like attributor.io that will integrate with Zoho Forms.

  • @user-zc5os5ck7n
    @user-zc5os5ck7nАй бұрын

    ) 😂​@@drewbrockbank

  • @nickmitchell0
    @nickmitchell0Ай бұрын

    Came across Advanced Tracking in Zoho Forms as well. Would that accomplish it without a 3rd party tool?

  • @trust-HR
    @trust-HR2 ай бұрын

    Hello Drew, A very informative video. What software are you using for the yellow underlining and blackout with the focus circle? It's almost like a telestrator. Thanks, Patrick

  • @RobLaidlawArise
    @RobLaidlawArise2 ай бұрын

    Hi Drew - where is your link to the Customer Journey SQL statement and planning spreadsheet you said you'd share? I have signed up to the ZTraining... is it in there somewhere? Thanks

  • @MaahirMomtaz12
    @MaahirMomtaz122 ай бұрын

    Congratulations on 2000 subscribers Drew!

  • @drewbrockbank
    @drewbrockbank2 ай бұрын

    Thanks a bunch!

  • @monicahostetler5509
    @monicahostetler55092 ай бұрын

    Thanks! Amazing video and tips here. I tried to create a funnel chart, based on your directions. I have my equivalent to your group table. But when I build my funnel chart, even if I select to "compare with first value", each section of my funnel chart is only comparing to the previous section. Similarly, my conversion rate at the bottom of my chart is only comparing my last stage with. my second to last stage. Finally, I didn't included unconverted deals in my funnel, but I want them to be accounted for when calculating the total conversion rate. Any ideas what I'm doing wrong?

  • @drewbrockbank
    @drewbrockbank2 ай бұрын

    Strange. Based on what you’ve said I’m not sure of the issue off the top of my head. I’d have to take a look at your funnel report to pinpoint the issue. Prescription without diagnosis is malpractice as they say.

  • @nickmitchell0
    @nickmitchell02 ай бұрын

    Hey Drew, thanks for the content. Most videos just cover how to implement features but don't go over the full process. Insane value. Thanks.

  • @drewbrockbank
    @drewbrockbank2 ай бұрын

    Thanks Nick!! Much appreciated.

  • @SanHerr
    @SanHerr2 ай бұрын

    👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿 👍🏿👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏿 👍🏿👍🏾👍🏽👍🏽👍🏽👍🏽👍🏽👍🏾👍🏿 👍🏿👍🏾👍🏽👍🏻👍🏻👍🏻👍🏽👍🏾👍🏿 👍🏿👍🏾👍🏽👍🏻👍👍🏻👍🏽👍🏾👍🏿 👍🏿👍🏾👍🏽👍🏻👍🏻👍🏻👍🏽👍🏾👍🏿 👍🏿👍🏾👍🏽👍🏽👍🏽👍🏽👍🏽👍🏾👍🏿 👍🏿👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏿 👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿 Made by #FacemojiAI TV

  • @drewbrockbank
    @drewbrockbank2 ай бұрын

    LFG

  • @razcocloud6312
    @razcocloud63123 ай бұрын

    How does Odoo's pricing vs features compare with Zoho One? I've recently checked out the Odoo pricing page and they charge 25 dollar per month per user for their highest tier. But I don't fully understand what exactly they offer at that price point. I do understand however that they have plenty of modules covering sales, marketing, project management etc. 25 dollar per month is cheaper than 37 dollars, but I wonder if it will still be cheaper once you add all the features you need for your business.

  • @drewbrockbank
    @drewbrockbank3 ай бұрын

    I'm not an Odoo expert, but it seems that they offer a comprehensive business management platform. To determine if a platform is right for you, you should list your requirements and compare them to the platform's features. Then, try a free trial to make a decision. I recommend watching Odoo content to see the functionality demonstrated, which can help mitigate the risk of moving to a new platform.

  • @razcocloud6312
    @razcocloud63122 ай бұрын

    @@drewbrockbank Thanks for the reply. I have no intention of moving to Odoo. I'm a Zoho advocate, and I always tell people there is no comparison for Zoho when it comes to value for money. And one of those people surprised me with Odoo's current pricing. So I simply was hoping that there was more to the pricing structure that I and that person was missing. Watching Odoo content seems like a good idea. Thanks

  • @drewbrockbank
    @drewbrockbank2 ай бұрын

    @@razcocloud6312 Got it. It'll become more difficult over time to suss out these platforms (i.e. Odoo) as legitimate "all in one" business management platforms since every platform claims to be one. Glad to hear you're a Zoho advocate!

  • @user-ft8bc9xf9b
    @user-ft8bc9xf9b3 ай бұрын

    good job man

  • @drewbrockbank
    @drewbrockbank3 ай бұрын

    Thank you!!

  • @renaud_gagne
    @renaud_gagne3 ай бұрын

    keep those coming man

  • @drewbrockbank
    @drewbrockbank3 ай бұрын

    Will do. 🫡

  • @Samavesh2011
    @Samavesh20114 ай бұрын

    Zoho table looks promising already! How is it compared to the Airtable?

  • @drewbrockbank
    @drewbrockbank4 ай бұрын

    Great question! I’m far more familiar with Monday.com than I am with Airtable. Are you looking to switch over?

  • @drewbrockbank
    @drewbrockbank4 ай бұрын

    *Zoho One is $37/user/month billed annually >> store.zoho.com/ResellerCustomerSignUp.do?id=57c3ad9ff5e8cb098800eace7a30b40b

  • @sharkdrug
    @sharkdrug4 ай бұрын

    what’s this?

  • @drewbrockbank
    @drewbrockbank4 ай бұрын

    This is a video on Zoho updates. What were your expectations for the video? 😂

  • @sharkdrug
    @sharkdrug4 ай бұрын

    @@drewbrockbank some sort of cool stuf is what I was expecting

  • @sharkdrug
    @sharkdrug4 ай бұрын

    i’m bored 🥱

  • @drewbrockbank
    @drewbrockbank4 ай бұрын

    Lol go watch something else then

  • @sharkdrug
    @sharkdrug4 ай бұрын

    so true @@drewbrockbank yhank you for your wisdom

  • @MaahirMomtaz12
    @MaahirMomtaz124 ай бұрын

    Will you make a video on Zoho Notebook too 👀 and their future plans for it? (New UI, fixing minor bugs)

  • @drewbrockbank
    @drewbrockbank4 ай бұрын

    Maahir not a bad idea. I'll add it to the list.

  • @shraddhapathak2722
    @shraddhapathak27225 ай бұрын

    I came here after checking the post on LinkedIn, and guess what there is nothing wrong with this video, you are doing great.

  • @drewbrockbank
    @drewbrockbank5 ай бұрын

    TY TY!! 🙏🏻 let me know if there’s anything I can do to improve. I want to make this content the best it possibly can. Thanks!