Crandall Office Furniture
Crandall Office Furniture
Crandall Office Furniture is the largest used, remanufactured, and refurbished office seating manufacturer in the country.
Our KZread Channel is setup to share our office chair part installation videos, tutorials, office furniture knowledge, and anything else to do with our company.
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thank u my boy
Great video! I found out that the squeaking seemed to be caused by the back internals of the chair, not the spring (it was hard to see where was aimed at during the video). No squeaking anymore though :)
I know this is for the Leap V2 but do you think it will fit the Leap V1 Highback "off-label"? I'm sure the fit wouldn't be perfect but the attachment seems pretty adjustable and the V2 and V1 Highback have similar dimensions...
Mine 1000% does not have a total lock option for tilt control. It still gives 20 degrees at the top position
I got my Herman miller aeron for $20
Let's Go!
Do you think this headrest can also work on the Steelcase Gesture shell back version? The back mechanism is very similar to that of the leap.
No unfortunately it won't. The bar for the back is too high up on the shell and doesn't fit with the headrest mechanism.
looks like they are out of stock 😭 any idea if/when they'll be back in? this is like the best mod ever for aeron chairs!
sold !
Your creaking noise might come from the swivel joints inside the casing. It's actually very easy to open the plastic casing to access the joints inside. Start from the back, look for a hole on the right hand side, stick a screwdriver in there and lift up to start popping the cover off.
todo falso di la verdad . señor comprado YO si que las analizo!!!! en mi canal
Can i buy this in europe?
You would have to order through atlas for international shipping.
@@CrandallOfficeFurniture Thank you! I ordered a brand new leap (v2) today, so I'll be keeping an eye out for this headrest.
This is the exact chair I have. How do you adjust the height? It says seat height on the outside of the torque knob, but no matter how I twist, turn, or pull it, it doesn’t seem to move.
can this void the warranty on my remastered aeron? I started getting creaking noises on the top contact point of the seat I believe where you pointed out. My chair is about 3 years old now.
I would check with Herman Miller directly, it shouldn't but i would double check.
Question about the adjustable lumbar. Is it possible to take it out (and then if needed put it back in) WITHOUT taking the backrest off? I just got this chair and want to see how it feels without lumbar but don't know how easy it would be.
The only portion of the lumbar that can be taken off easily is the lower lumbar but not the upper portion.
This helped a lot thank you very much❤
Of course! We are happy to help.
Is Crandall going to be providing a warranty for these headrests? I take solace in knowing that my Crandall reman Leap V2 is warrantied for 12 years and would like to know if the headrests will have something similar. Doesn't have to be 12 years but any warranty >1 year would be nice!
There will definitely be a warranty, we are however still getting those specifics figured out at this time.
How do I make this chair not feel like a massive waste of money? The lumbar support doesn’t align with the curve of my spine no matter how I adjust it and the seat is too hard to comfortably sit for a long time… tried to return it and they are being as difficult as possible. They won’t send a return box to me because I’m in Canada and the assembled chair doesn’t fit into the box it came in- they explicitly told me not to attempt to disassemble the chair.
I'm sorry you are having issues with this chair. Did you buy the chair from us?
I so wish I found this video before installing my headrest, the official instructions are very lacking IMO. For instance, the protective film is not mentioned at all in the written instructions nor the referenced KZread video. You better hope that you find the included "Optional Protective Film Install" card and realize that it should be placed before installing the headrest. Unlike me. 😄
Thank you for watching!
much easier wat use the claw of a hammer you can wedge it down to the wheel spindle then work on ry off by getting it closer the peg that goes up into the chair bottom if it just widens the wheel space you can then work claw under the wheel where the top cover is over the wheel it will pop off easy then just tap spindle to get other wheel out
Thank you for the information! We appreciate it.
The pipe wrench is key. I only had a smaller wrench borrowed from the neighbor, but some WD40 and a 4 pound sledgehammer broke it free from the seat.
100%
i have an office chair but the cillender isnt has long as yours its like an inch big would it still work
It really depends on the cylinder and the chair. You can send pictures to [email protected] and we would love to take a look for you and hopefully be able to help.
Please offer refurbishment for cushions the only thing wrong with this chair
Great Idea!
will the Atlast headrest have colors that Crandall offers? You mentioned it will have to come through "us" meaning Crandall, does that mean we send over the headrest to you guys and will match the color?
If the headrest is purchased through us then we will be able to upholster your headrest in the colors and fabrics that we offer.
Holds breath...
We know the feeling!
Do you guys have any guide on how to do a herman miller embody by any chance or is the same as doing it as with the Aeron
Thank you so much
You're most welcome
Thank you!
You're welcome! Happy to help.
Very hyped for this- I was even gonna try to jerry rig my own but I had a feeling it would be coming officially one day. Just wondering, I know that you guys are striving to keep the ergonomics, but is the headrest being designed with the original back pad or the thicker back pad in mind? I’m planning to change out my thicker foam back pad for the original soon, and I’m not sure if I should keep the thicker back pad if it has better compatibility.
The headrest was very much designed with both pads and the chair in mind when it comes to the ergonomics of the chair. The headrest will function well with either pad.
Sweeet I’ve bought two leaps from you guys!!! When can we purchase this?
Headrests will be ready in a few months. We will do a final announcement as well letting everyone know they are ready for purchasing.
lol nice
lol
Can the headrest go further back? (Used more to keep head from going backwards when leaning back and not touching the back of the head when sitting upright) How will does it handle being pushed on? (The hack headrest from engineered now i used before popped off if I leaned back on it as the hook on the top which may be great for the chair it's meant for didn't really work when the leap backrest bent a bit like it's meant to do)
Yes it can! It handles very well. Very strong grips to hold it in place and can be adjusted easily.
I’ve had an Atlas headrest attached to my Leap v2 (ordered from you guys) for a month or so using a 3D printed adapter. Can confirm the Atlas works *great* with the Leap. Your attachment method looks like a much better, sleeker design though, and I love the option of using your fabrics. I’m glad someone is finally making a legit adapter for the Leap. Hopefully you also offer a version that matches platinum chairs (I’m using the “mineral” version and it matched decently well). I’d also urge you to develop a similar adapter for the Gesture, as that is another chair that I think could benefit from the Atlas headrest if you don’t get the factory one. The Fern adapter comes very close to working, it would just need a revised bottom clamp.
Great thoughts, thank you for suggestions.
OMG... OOOOOKKKK GUY. Still waiting for my Crandall Leap in Steel, but I'll probably be doing this when it's available.
Awesome! Let us know what you think when your chair arrives. Also thank you we are very excited about this partnership.
@@CrandallOfficeFurniture Got the chair a week ahead of schedule. Thank you so much. My back doesn't hurt anymore when I get out of my chair. I do chill at my desk and when the recline limiter gets set all the way back at the end of the day, it's begging for this headrest. I'd like to pre-order one in Steel please. Also got a co-worker to order one in Kiwi. She's super stoked to get it.
how do i get replacement arm through warrantee because it came it broke
Did you buy the chair from us or from haworth directly?
@@CrandallOfficeFurniture yah
I'm sorry with Crandall or Haworth?
Haworth I round out how to put a support email in
I got my Leap v2 from Crandall which I'm satisfied with but I never knew that I would miss a headrest on a chair so much😢. I looked on Amazon for headrest compatible with Leap v2 and all of them require me to drill holes on the chair and I don't want that. There is a company advertising their own "no drill holes" headrest for the Leap V2 and I've been following them for several months since day 1 but I never trusted them. I asked a simple question about the material used because the prototype headrest looked to fragile and they didn't respond. Ahnesty reviewed one of their headrest and they took it badly and acted unprofessionally😠. Before watching this video, I watched their latest Leap v2 headrest video to "convince" myself that it may do the job but 2 first buyers comments confirmed my first doubts that their headrest is badly designed and uses week flimsy plastic. I decided to research a 2nd time on KZread to see what else is out there and I'm glad that I did and found a trusted one🥳. People, let's give many thumbs up👍 to make this video more popular so that people don't waste their money into a bad headrest when Atlas is going to release a Top Tier headrest. Before I go, I have a request to Crandall/Atlas: Please make sure that the headrest can be adjusted horizontally so that people like me who sit with our back almost 90 degrees straight can pull the headrest deep enough to support us(something that the flawed Leap v2 headrest cannot do). I'm average height and I don't worry about the headrest vertical range, but many Leap V2 users are extremely out of range(either too short or too tall), so it would be good if the headrest fits the height range from 4'11" to 6'11". Thank you for your great looking headrest🙌 and I can't wait to buy it even if it cost three times the price of that flawed Leap v2 headrest!
Did you just delete my comment? Bruh, I called you out because you forgot to change the profile pic that clearly shows Crandall logo and questioned how many comments hyping the headrest are fake like this one then my comment is gone?? I still have the screenshots of this slip up, you really hit rock bottom lol. What a pathetic attempt to create fake engagement and fake hype. Plan better with your team next time 🤣
I'm tired of telling people that lack common sense why I post pictures of the things that I comment(positively or negatively) about. I started posting pictures of expensive stuff that I own and commented about and because some dudes like you were acting like "that guy ain't got shit...". Anytime I said that I own something, I'll put a picture of either the product or the receipt of the product so that you broke dudes just shut up! Anyone who bought a Leap v2 from Crandall can tell that this is the box of the Leap V2. Do you want me to post a picture of my receipt too?
I freaking knew it... there's a person who's supposedly a "fan" replying to comments at different times crapping on other companies and praising Atlas... I found it really weird because they replied to almost every comment, so they were asked if they're just sitting all day waiting for new comments. This makes more sense... Jesus these are some trashy practices...
@@TomelziSlimshady You have the freedom to say whatever like anybody else; but I say things with proof as a picture on my profile to help people so that they don't waste their valuable time waiting 1 minute on a KZread annoying ads and may be 5 more minutes on a useless intro. It's still up to all of y'all to judge the content of my comment. And for those who don't understand what's going on, I'll explain: Ever since I started searching for new and used office furniture(on KZread, Reddit etc...) I've noticed three famous remanufactured office furniture businesses that compete which each other: BTOD, Crandall, and OfficeLogix. They all sell good and bad products but the problem comes from their marketing. From reading comments, some people seemed to have been paid to talk good about one company and bad about the rivals. I've read many comments of such people and was so disappointed in all of them that I almost spent $2000+ on a brand new Leap v2 because I found it nasty that all these businesses have at least one guy praising them and trashing the others without any logical argument(I never say bad things without explaining why). I finally chose Crandall over BTOD(the company seems as good as Crandall) because I had the chance to sit on an old Leap V2 and I hated the thin sit foam and only Crandall offers new sit foam. Even if I don't like one of these companies compared to the other 2, I never talked like one of those paid to talk shits about them without proof. In my comment above, I didn't mentioned their name to not look like I'm trashing them specifically. I never read anything bad about Atlas except people complaining about how expensive their products are(price is a subjective matter which I don't waste time discussing about). If any of you think I'm biased, please go watch KZreadr Ahnesty reviews and decide from there. Where I'm from, we have a saying that when you try to do good to other, you get bad in return. All I know i that my comments may help some people. Here are some of my most trusted KZreadrs that I'll recommend because you'll find honest reviews there: Ahnesty (office furniture); Scotty Kilmer, The Car Care Nut(both for cars advices), Hes Kicks(for men shoes)...
This look janky
Already got my OfficeLogix headrest so far so good and exactly what I wanted to have. Good luck tho.
There's enough comments the OfficeLogix headrest is not very good, unstable like their other headrests. Meanwhile Crandall is collaborating directly with Atlas, a company known for their superlative headrests. Would rather have an Excellent Quality headrest, than a mediocre one that is just good enough. Glad you like yours though, that's what really matters :)
@@Sparkrdom To each their own I guess. I find it doing what's supposed to do exactly as promised but that's my opinion from my experience. Edit: I wanted to read all these comments you are talking about and it seems you're pretty active on this video. That's kinda strange considering you're staunchly opposing OfficeLogix? Like are you refreshing the video here all day waiting for new comments or something?
Thanks for the video, but what color Billiard is your chair? Ink? Gunmetal?
It is Ink
Thank you
You're welcome!
Looking at buying a used "fixed arm" aeron classic for very cheap. Is there a way to upgrade the entire fixed arm assembly to the newer height adjustable mechnanism with pivot? Newer meaning the one with the latch, not wheel. (Also, can you upgrade the entire arm to the remastered version of the fully adjustable arm?) Get nervous about not having height adjustability.
No unfortunately not, sorry for the inconvenience.
Very interested. If you do another video it would be interesting to see it on an all black chair so we can see the uniform silhouette, and to turn the chair all around and park it in various posiitons in the rotation so we can see it in 360 degrees.
Great idea! We will make this happen.
THEY DID IT
Yes we did!
Literally announced 3 days after I finally ordered my Leap v2. When are these slated for??
A few months out it says in the video. No exact date yet.
Hi, I recently purchased a used v2. While I don't have a noise issue the chair is quite uncomfortable compared to my other v2 due to a stuttering forward and backward recline that doesn't move smoothly like my other chair. Will this procedure solve that issue? Thanks.
It may take a couple of applications but it should definitely help.
Congratulations, but for most people like me, we already ordered the Office logix version. I received mine on Wednesday and that thing is built like a tank and pretty flexible. Also the looks of this is not encouraging at all because you can tell it's an early 3D design.
When I can finally get this headrest, my back will thank you!!
100%
Ya'll are doing the Lord's work here, seriously, lol. We bought two refurbed Leaps a couple years ago and we've had issues with sinking on occasion. I sent this vid to my lovely hubby and this past weekend we used your video to fix our chairs, YAY! Thank you so much <3
wow thank you for the encouraging words! We are so happy this video helped get your chairs back in order. Have a great day!
As someone who just placed an order for a Gesture from you, I'm incredibly jealous of this. Probably even would have gone with the Leap if I had known. Any chance something like this could come to the Gesture?
Yeah I'll keep my Office Logix headrest. I have been using it all week and it's brilliant.
Awesome, glad that is working well for you, I have not gotten my hands on one yet, but I'm looking forward to seeing one in person and testing that and ours side by side :)
Out of a dozen and a half report, this is one of two people I've seen saying the OfficeLogix headrest is good, everyone else says it's bad. I'd love to see some real reviews!
All i hear and read is positive things from this company. Im excited to get my new chair. :)
We are excited for you as well! Let us know what you think when your chair arrives.