Thanks for posting... Glad I watched this, will not be buying one...
@steveomatic200012 күн бұрын
So glad you posted this review. I almost ordered from them but i was having concerns about their shipping date.
@joelusa113 күн бұрын
am I reading these reviews corectly??? I just placed 2-512 bike on order today!
@Rogue_1987Ай бұрын
Time for all of us to SUE: California specifically has a law that prohibits unfair business practices. Found under Section 17200 of the Business and Professions Code, Unfair Competition Law (UCL) allows public prosecutors and private citizens to file lawsuits against companies who commit unfair business practices against their competitors. In the late 1970s, the law was expanded to protect consumers from any unlawful, unfair or fraudulent business act or practice which would include unfair, deceptive, untrue or misleading advertising. • Further under this law, even without a client, any can lawyer sue a business for an alleged unfair business practice even if it has been investigated or remedied by the district attorney or a regulatory agency. Whether you are a consumer or a business owner affected by a company’s unfair business practices, you have the right to seek relief by filing a case in court. If your case wins, you may be awarded compensatory damages, punitive damages, and even attorney’s fees. Show quoted text
@Rogue_1987Ай бұрын
UPDATE ...RISTRETTO SCREWED ALL OF THE ORIGINAL PEOPLE WHO PURCHASED THE BIKE IN FULL, SO THEY CAN BUILD THEIR COMPANY! ITS JUNE 16, 2024 AND NO BIKE, I ASKED FOR FREE SHIPPING 5 DAYS AGO WHEN I FOUND OUT THEY HAD TO MOVE WAREHOUSES AGAIN AND THEY RUINED MY VACATION. THEY SAID NO BECAUSE I GOT 15% OFF WITH MY PURCHASE! SO I CANCELLED! 5 DAYS LATER AND TODAY FATHERS DAY COUPONS FOR 15% OFF WITH FREE SHIPPING! TO NEW CUSTOMERS! STAY AWAY FROM THIS DISGUSTING COMPANY!!! HERE IS THE EMAIL I JUST WROTE THEM! ARE YOU SERIOUSLY KIDDING ME WITH THE 15% OFF AND FREE SHIPPING YOU HAVE OUT ON EMAIL FOR FATHERS DAY??? I waited 4 months listening to your PATHETIC EXCUSES and REASONS for Delays, and I was PROMISED in writing I would have my bike in April and then you come with excuse that you all didn't know that you would need a BOX for the Bigger Bike, so then you Delay and Delay! Ristretto ruined my Spring Riding because it was one excuse after the other why we didn't have our bikes. To the point where we are told JUNE and I told you that I needed the bike by June 7 for my vacation across the country, and the you go Silent the week I'm supposed to get my bike! Then you email me saying you had to move your warehouse because you didn't like it, even though you had over a YEAR to find one! Then I express how upset I was this past week, and asked to be accomaded with FREE SHIPPING for broken promises and making me push my vacation back, then you tell me because I got the 15% off I could NOT get FREE Shipping because I already got the other Discount, so you urge me to Cancel if I wasnt happy. Then much to my surprise I get an email this weekend giving Fathers Day Coupons for 15% off PLUS FREE SHIPPING! Are you kidding me?? What hell is wrong with your company? I've waited over 4 months and you screw me over as a Customer and Cancel and Refund Order because you said you couldn't do it, and then NOW your giving it to BRAND NEW CUSTOMERS that have not had to wait a day?? I am DISGUSTED with how Ristretto has treated ME and ALL of the CUSTOMERS that have been waiting over a YEAR for your bike to come out with one LIE after another. I will be reporting this to the BBB and THE FEDS, and you will be EXPOSED for every single thing you said and did to us customers waiting patiently. I've never seen a company have such HORRIBLE Customer Cenrtricy. YOU USED US for our Money to get your bikes made as an INTEREST FREE LOAN to get your bikes made! Then you kept lying and promising for a YEAR about when we are getting bikes, because you didn't care cause you had our money! That is FRAUD and you will be REPORTED.. I Have a list of CUSTOMERS you have screwed over along with me, and I promise you that you WILL BE EXPOSED AND YOU WILL BE HELD ACCOUNTABLE. Christopher should be ashamed of himself, he completely clueless when it comes to ANY BUSINESS PRACTICES! You gave us Owners a private page so we could get Updates, and then if one person complained, he kicked us off the page and had the nerve to REPRIMAND everyone on the page and threaten to CANCEL their orders! Us owners creates a separate PRIVATE page to talk about what was going on and collaborate how each one of us has been screwed over by RISTRETTO and CHRISTOPHER. I have everything compiled from day 1 with Ristrettos promises and names of every single person that has been LIED too and promised bikes timelines, but never came. The Federal Government has Been informed over the business practices of Lying to Customers, taking payment in full for interest free loan, while CUSTOMERS are paying INTEREST on Their CREDIT CARDS with no bike due to lies, intentionally lying to delay until bikes were done, and failure to take care of customers financially by refusing to compensate the on the LOAN you apparently thought you were getting instead of a purchase and not even caring if thr Customer gets upset now because then like me CANCELS, and then you find some poor schmuck to purchase your bike in FULL. I look forward to the next few months, exposing RISTRETTO FOR What they have done to me and HUNDREDS of other people. If you think that I or anyone else is just going to walk away after what your company did to us you are 100% WRONG. GET READY... ITS COMING. Happy Father's Day Coupon attached to this email, just caused you to PUT THE FINAL NAIL IN YOUR COFFIN. Absolutely DISGUSTED. RISTRETTO IS A SCAM AND A FRAUD! EVERYONE WILL KNOW! instagram.com/reel/C8S3dSPhL-7/?igsh=cnQ4N2hpc2dmYThs
@Rogue_1987Ай бұрын
Risterro is NOT a new Company! This is NOT a Kickstarter Campaign. They have the Ristretto 303FS that's had one run and they are out and people bought these and have them. It's now a year later 2024 and NO BIKES! They so not CARE about their customers, show Zero Empathy, dont even OFFER Retribution for waiting a year like waiving a shipping a fee or giving a Discount. They pop a Video up once a while on the Ristretto Owners Private Page and if someone complains, the OWMER/ CEO goes removes the PAID customer waiting on their bike from the page! And its the only way they get updates! Thene has the Nerve to act like he is OFFENDED chastising and reprinanding the PAID Customers waiting for the bike, threatening everyone to Cancel the bikes for just saying as little as a ONE LINE COMPLAINT! Then proceeds to remove them for the page. Half the Ristretto owners waiting for their Bikes have been kicked out of the page by him. This guy is a piece kf work, SLOW AND SPECIAL. This company is using CUSTOMERS MONEY TO BUILD THERE BUSINESS AS AN INTEREST FREE LOAN FOR OVER A YEAR! Meanwhile, Customers are paying INTEREST on their CREDIT CARDS for over a YEAR! It's June 2024 and still no BIKES!!! This is against the LAW , they need to REFUND all the CUSTOMERS CREDIT CARD INTEREST RATES THAT HAVE BEEN PAID AT 30% ON A $3000 BIKE! This company better do SOMETHING BESIDES YELL AT THEIR CUSTOMERS AND DELETE THEM AFTER HOLDING THEIR MONEY OR THEY WILL BE FINDING THEMSELVES IN ALOT OF TROUBLE! GUARANTEED...CUSTOMERS ARE PISSED THAT ARE LAWYERS!
@Rogue_1987Ай бұрын
It's June 2024 still waiting on my bike.
@flyingtigre1239Ай бұрын
Am sure they’re a new company and delays were said before I made my purchase one to two months. No big deal. If you don’t want to wait just get one a generic one at Walmart.
@Electric_RecreationАй бұрын
They told me 1-2 months when I placed my order on 8-29-2023. I contacted them 3 times each time they said 3-4 more weeks. Keep in mind they had not even started manufacturing. Last production update owner said mid may 2024 delivery. They missed that and did not even give a production update in May. I guess some people don’t mind. But to me the dishonesty really shines a light on what type of people are running this company.
@Rogue_1987Ай бұрын
They are NOT a New Company! They have the Ristretto 303FS that's had one run and they are out and people bought these and have them. It's now a year later 2024 and NO BIKE! This company is using CUSTOMERS MONEY TO BUILD THERE BUSINESS AS AN INTEREST FREE LOAN FOR OVER A YEAR! Meanwhile, Customers are paying INTEREST on their CREDIT CARDS for over a YEAR! It's June 2024 and still no BIKES!!! This is against the LAW , they need to REFUND all the CUSTOMERS CREDIT CARD INTEREST RATES THAT HAVE BEEN PAID AT 30% ON A $3000 BIKE!
@greenrush4313Ай бұрын
I fianlly got mine yay
@Electric_RecreationАй бұрын
So they are officially shipping now?
@Rogue_1987Ай бұрын
BULLSHIT
@Rogue_1987Ай бұрын
NO still no word!
@austinmccarty3244Ай бұрын
Bikes are now being shipped and they had a 20% off coupon i just used 🤡
@Electric_RecreationАй бұрын
Looks like more trouble for Ristretto 512. New Biden Tariffs will affect EV and batteries.Shipping out of China just got more expensive. Pretty sure they will add the extra fees to the hidden shipping cost.
@austinmccarty3244Ай бұрын
When you purchase the bike, it states there will be a separate shipping charge later when the bike is ready to ship. There is no estimate of what this charge may be. I’m pretty sure they will stick everyone with a $300-$500 shipping charge at minimum. I want this bike, but don’t think I’ll purchase it due to having no clue what the shipping charge may be. At least the Motor Goat V3, there is no shipping charge and it’s very transparent on total cost and the owner responds to emails from customers daily about delays. That bike seems to be selling much higher volume than anticipated and they are constantly improving the bike. Probably need to get a Motor Goat V3
@evangrimes6962Ай бұрын
Well this makes me nervous about mine lol. I ordered earlier this year (March), though now it ~seems~ like they are only experiencing shipping delays. As far as how they're doing: They sent an official announcement at the end of march saying they "expect to finalize fulfillment stage by next week and then proceed with the shipping process." I sent an email May 14 asking How things are going- they said the first bikes would arrive in June, and those would go to the first people to order. The rest (RE: Mine) would come July and August. I followed up to clarify that I can expect mine in July or August, and they confirmed that. Debating sending them this video and asking if they're sure about that. I'm inclined to believe them given their numerous video press releases and what seems to be a better attempt at transparency than when you were waiting. Question for you, Electric Recreation: did they have those going on during 2023? I only see fluffy promo videos during that time as opposed to actual production updates. Don't know if you saw things I didn't.
@flyingtigre1239Ай бұрын
I can relate. I preceded mine last week but before making the purchase it was said that delivery can take up to two months. So I’m aware thx restretto
@Rogue_1987Ай бұрын
UPDATE ...RISTRETTO SCREWED ALL OF THE ORIGINAL PEOPLE WHO PURCHASED THE BIKE IN FULL, SO THEY CAN BUILD THEIR COMPANY! ITS JUNE 16, 2024 AND NO BIKE, I ASKED FOR FREE SHIPPING 5 DAYS AGO WHEN I FOUND OUT THEY HAD TO MOVE WAREHOUSES AGAIN AND THEY RUINED MY VACATION. THEY SAID NO BECAUSE I GOT 15% OFF WITH MY PURCHASE! SO I CANCELLED! 5 DAYS LATER AND TODAY FATHERS DAY COUPONS FOR 15% OFF WITH FREE SHIPPING! TO NEW CUSTOMERS! STAY AWAY FROM THIS DISGUSTING COMPANY!!! HERE IS THE EMAIL I JUST WROTE THEM! ARE YOU SERIOUSLY KIDDING ME WITH THE 15% OFF AND FREE SHIPPING YOU HAVE OUT ON EMAIL FOR FATHERS DAY??? I waited 4 months listening to your PATHETIC EXCUSES and REASONS for Delays, and I was PROMISED in writing I would have my bike in April and then you come with excuse that you all didn't know that you would need a BOX for the Bigger Bike, so then you Delay and Delay! Ristretto ruined my Spring Riding because it was one excuse after the other why we didn't have our bikes. To the point where we are told JUNE and I told you that I needed the bike by June 7 for my vacation across the country, and the you go Silent the week I'm supposed to get my bike! Then you email me saying you had to move your warehouse because you didn't like it, even though you had over a YEAR to find one! Then I express how upset I was this past week, and asked to be accomaded with FREE SHIPPING for broken promises and making me push my vacation back, then you tell me because I got the 15% off I could NOT get FREE Shipping because I already got the other Discount, so you urge me to Cancel if I wasnt happy. Then much to my surprise I get an email this weekend giving Fathers Day Coupons for 15% off PLUS FREE SHIPPING! Are you kidding me?? What hell is wrong with your company? I've waited over 4 months and you screw me over as a Customer and Cancel and Refund Order because you said you couldn't do it, and then NOW your giving it to BRAND NEW CUSTOMERS that have not had to wait a day?? I am DISGUSTED with how Ristretto has treated ME and ALL of the CUSTOMERS that have been waiting over a YEAR for your bike to come out with one LIE after another. I will be reporting this to the BBB and THE FEDS, and you will be EXPOSED for every single thing you said and did to us customers waiting patiently. I've never seen a company have such HORRIBLE Customer Cenrtricy. YOU USED US for our Money to get your bikes made as an INTEREST FREE LOAN to get your bikes made! Then you kept lying and promising for a YEAR about when we are getting bikes, because you didn't care cause you had our money! That is FRAUD and you will be REPORTED.. I Have a list of CUSTOMERS you have screwed over along with me, and I promise you that you WILL BE EXPOSED AND YOU WILL BE HELD ACCOUNTABLE. Christopher should be ashamed of himself, he completely clueless when it comes to ANY BUSINESS PRACTICES! You gave us Owners a private page so we could get Updates, and then if one person complained, he kicked us off the page and had the nerve to REPRIMAND everyone on the page and threaten to CANCEL their orders! Us owners creates a separate PRIVATE page to talk about what was going on and collaborate how each one of us has been screwed over by RISTRETTO and CHRISTOPHER. I have everything compiled from day 1 with Ristrettos promises and names of every single person that has been LIED too and promised bikes timelines, but never came. The Federal Government has Been informed over the business practices of Lying to Customers, taking payment in full for interest free loan, while CUSTOMERS are paying INTEREST on Their CREDIT CARDS with no bike due to lies, intentionally lying to delay until bikes were done, and failure to take care of customers financially by refusing to compensate the on the LOAN you apparently thought you were getting instead of a purchase and not even caring if thr Customer gets upset now because then like me CANCELS, and then you find some poor schmuck to purchase your bike in FULL. I look forward to the next few months, exposing RISTRETTO FOR What they have done to me and HUNDREDS of other people. If you think that I or anyone else is just going to walk away after what your company did to us you are 100% WRONG. GET READY... ITS COMING. Happy Father's Day Coupon attached to this email, just caused you to PUT THE FINAL NAIL IN YOUR COFFIN. Absolutely DISGUSTED. RISTRETTO IS A SCAM AND A FRAUD! EVERYONE WILL KNOW!
@thisisvicious52012 ай бұрын
So I was looking at buying one and even went to Electrify Expo in Austin TX to look it over and ride it. So many red flags. First was when I read a breakdown of the true build cost. The said motor was 2k of the price. All the other parts and frame build made no sense. But they had put out the 303 so I still thought maybe. The booth at the expo was crap. All the other vendors we're making Riders wear helmets. Not Ristretto. When I met the owner I had asked him about the build cost and it not adding up he walked away. And after that everything was just excuses on delivery times. Almost 3 quarters have been delayed. All the other red flags kept adding up. I live in Austin and have tried to do research on the company location. Trying to come look I over. Ignored over and over. So my feeling from almost day one is its a scam and people will not get their money back unless it's through a CC. I guess time will tell. BTW.... I road the 512 at the EXPO and was not impressed at all. Seat sucked like I figured and they said would be redone. Throttle was Jerry and I hate the thumb ones anyway. Steering geometry made the bike hard to keep balanced in a turn and flopped over quick. Bikes were beat up but look good from afar. I bought a Surron X and I'm so glad I did. I hope you get your bikes or your money back.
@Electric_RecreationАй бұрын
Thanks for your comment. People need to be educated about Ristretto. I am still following their lack of progress. I recently purchased an Airial Rider Xclass for my wife. I will be doing some videos on it. As well as Motor Goat is on order. Plan on doing some testing on it. Should get it next month. Thanks Again for commenting
@Rogue_198729 күн бұрын
Did you ever try the P-51? How did Ristretto 512 compare to it?
How do you like the bike. Whats the range would u say without pedaling and with ?Top speed?
@Electric_Recreation2 ай бұрын
I like the bike. It is very heavy. Range minimum 50-60 miles riding under 20mph 70-80 miles. Fastest I got it up to is 37mph. It will hit 32 very fast 32-37 is gradual.
@greenrush43132 ай бұрын
If you look from 2 weeks ago the video china just got done with the first 100
@greenrush43132 ай бұрын
I went ahead and placed an order. I know the risks. I did watch the 100 bikes in china that are done. It will happen
@Electric_Recreation2 ай бұрын
It looks like an awesome bike. They were a little premature in doing a product release. Looking like pre orders should start seeing delivery late this month or in June. Web site is saying Q3 now. When I ordered in August of 2022 they told me 30 days. 10 months has gone by. Still no deliveries. I estimate container transit and customs will be 5-6 weeks.
@greenrush43132 ай бұрын
Where can i order one of these.?Im excited
@mcc38493 ай бұрын
It’s the end of June now
@greenrush43132 ай бұрын
Im sure they will get it this time. Please send your money. Thanks from ristretto team we are here for us i mean u. Tell all your friends to buy now and save big.
@Rogue_1987Ай бұрын
Are you kidding???? IT IS JUNE 11 AND RISTRETTO WAS SUPPOSED TO BE SHIPPING THE BIKES THIS WEEK! AND THEY ARE GONE! NO EMAILS AND WENT SILENT! CUSTOMERS ARE READY TO CALL THE COPS!
@mcc3849Ай бұрын
You would have been able to get a Tesla in less time
@mcc3849Ай бұрын
The Segway xyber coming out at the end of July is a bike you should check out
@FloridaVolts3 ай бұрын
11:25 That was a good security officer. That’s how you do your job as an security guard .
@Liquidazot3 ай бұрын
Trick i those bikes are already one year on the market and I do not see any other revievs than this one. It is very suspicious.
@Liquidazot3 ай бұрын
I get upset when I seen video that t hi bikes are made in china. Seriously I got upset. What the point buying bike from US that wasas made in chine and ship it to UK for example. its absolute NONSENS
@hsvoverwatch9963 ай бұрын
Well I had the same issue with Sondors... And that company tanked because of complaints and lawsuits.
@christianbettencourt9383 ай бұрын
Hi Electric creations, Have you seen Building the Ristretto 512 | EP 3? Ristretto Own the Tire Factory and they have designed The Tires for the 512. They also own the Shock Suspension factory. Like you I have purchased the Ristretto 512 A20 and Like you I too have been waiting a long time for the shipping of my Ristretto 512 eBike. Are you aware Ristretto have applied many upgrades to this 512 First edition? They have upgraded the seat, upgraded the fenders, they have upgraded the CYC Motor from the X1 Pro Gen 3 to CYC Motor the X1 Pro Gen 4 motor, They have Upgraded the 512 Cargo Rack Light that is a combo light that is a RED LIGHT. A BRAKE LIGHT AND TURN SIGNALS. In this Video Link you will see The Ristretto 512 being assembled with Torque wrenches and the Shocks Suspension specialist's Tunning the 512 Shock Suspension for its maximum performance. m.kzread.info/dash/bejne/eYNllcSiaLqnico.html&pp=ygUfQnVpbGRpbmcgdGhlIFJpc3RyZXR0byA1MTIgRXAgMw%3D%3D
@Rogue_1987Ай бұрын
Yeah they UPDATED everything because it's a YEAR later and all the NEW stuff is coming out because it's taking so long! It's still a 52V Battery! And 2024 is the year of 60V and 72V Batteries and Power! Wake up! CULT Fool!
@quantumfx26774 ай бұрын
Also, really not one review on this bike! Nothing on climbing ability or how it shifts . Range test!
@quantumfx26774 ай бұрын
I believe you are very correct! Not how you run a business! Thank God you got your money back!
@quantumfx26774 ай бұрын
This is NOT how you do business! If you can't deliver don't take orders! Not exceptable!
@7sonero75 ай бұрын
The style and look , plus specs, made this bike very appealing. Perhaps a more reputable brand will copy and make it available soon.
@24califrank5 ай бұрын
Can we do class action lawsuit ? Im about to sue them.
@Electric_Recreation5 ай бұрын
I would say if not refunded with in 10 days. File a dispute with your bank or credit card company. A dispute will take several weeks. From what I understand a dispute has additional charges applied to the merchant. So it is in their best interest to refund you. Hope this helps
@24califrank5 ай бұрын
I had to file a dispute with my credit card company. It's been more then 10 days I ask for my refund.I would never buy a bike from them again.
@Electric_Recreation5 ай бұрын
It is pretty clear they are using customer money to fund the manufacturing. Pretty crappy way to run a company.
@Jhubble5155 ай бұрын
Well they updated and now shipping Q2 2024 so we ALL know that means last of Q2 which will be June. LOL. What a mess. They will be bankrupt if everyone wants their money back because they have spent so much on advertising and I seen they even had like a launch party 3 weeks ago and then next day "BAM" shipping now Q2 of 2024. This brand will not make it.
@Electric_Recreation5 ай бұрын
They should offer refunds or a discount for those who want to stick it out. They need to let customers know this is a crowd funding campaign. Honesty is the best policy
@24califrank5 ай бұрын
7 months of waiting I decided to cancel my order.
@Electric_Recreation5 ай бұрын
I know it sucks . I still have second thoughts. But they really suck at manufacturing. I would suggest the spark bandit. The Freego F3 is a cool bike and very powerful. The frame is steel making it heavy. And the paint is very poor. With very fast shipping. Good luck on your search . The wired freedom looks promising as well
@24califrank5 ай бұрын
@@Electric_Recreation10 business days past . Still haven't received my refund.
@7sonero75 ай бұрын
Any issues getting your money back ?
@24califrank5 ай бұрын
@7sonero7 yes its been already 15 days . I keep emailing them. Telling me the same b.s ... we doing our best to process your refund. Im thinking of filing lawsuit.
@7sonero75 ай бұрын
@24califrank Have you tried your bank they may be able to credit you. Good luck, and thanks for posting.
@jamjar475 ай бұрын
Just thought i'd share this promotion email i got from Ristretto : Dear Ristretto Enthusiasts, We are excited to share the latest updates on the production of the Ristretto 512 First Edition. Our team has made significant progress, having completed the painting of all Bronzo and Black Pantera frames, which are now ready for assembly. We have made some necessary adjustments during the production process. As a result, after confirming all details, we anticipate that the bikes will be ready by mid-March with expected delivery times in April. To ensure we maintain the highest quality and standards, our quality assurance engineer and procurement manager are closely supervising the installation of all components, ensuring that each bike delivered meets our stringent quality criteria. Looks like its moved from Q1 delivery to Q2
@Electric_Recreation5 ай бұрын
Looks like they are better at making movies rather than e-bikes. Ristretto coming to a theater near you sometime in 2024.
@jamjar475 ай бұрын
i'm puzzled as to why they are only just starting the production of these bike now ? I thought they came out in 2023 ? They seem to be always using the same chat about getting the design perfect etc ,but surely you do all that FIRST before production takes place ? Or you make a proto type before the actual bike goes into full production ! A very strange Company in my view , lets see what happen in April for deliveries ,that's if they have built the bike yet ha! @@Electric_Recreation
@Electric_Recreation5 ай бұрын
I think their plan was to sell out shorty after launch. Then use the earnings to quickly produce the bike. The prototypes are the bikes they advertise and take to shows. What they are doing is deceptive marketing due to lack of sales. Since they did not sale as expected. The delay is caused from lack of funds. Original cost was to be around 7k according to product release. They lowered price and still can’t sale out. So that delayed even more. Now I hear they are looking to build a street legal motorcycle with even more components. Or is that a marketing strategy to try to calm paying customers?
@jamjar475 ай бұрын
Yes you are totally correct ! the first price was around 6 or 7000 Dollars and as you said they thought they would sell out quick ,that's why they only planned on making 800 bikes (400 of each size) But the plan has failed ! Then they decreased the price slightly and did the same a few months later ! Oh so they are going to try to build a street legal motorbike ha! Hope they can get this right ! Its worrying when you don't see hardly any video reviews ,apart from some guy who is a buddy of the chief ! or an obvious planned video by the company :( watch this space :) @@Electric_Recreation
@kylevillanavi84804 ай бұрын
This entire "preorder" release was a pipe dream or deception to begin with. I would go as far to say this company is shady, non-transparent , and a bit snake oily salesman like as well. The way they falsely advertised an UN-realistic indiegogo/kickstarter project-concept rather than an actually timely "preorder", also there past release the 303 FS Model got delayed to oblivion as well and heard mediocre - unsatisfied reviews- therefore even if this eBike releases I do NOT think it be anything special.
@MustyBastard5 ай бұрын
They are talking April delivery now BTW
@Electric_Recreation5 ай бұрын
Thanks for the update. I am sure they didn’t factor in that shipping price of containers doubling. In the past month.
@MustyBastard3 ай бұрын
It is May now. Bikes look to be complete though.
@tonygarofalo50655 ай бұрын
Thanks so much for doing this videos. I to had to jump through hoops to get my money back .The owner of the company should be a politician. At least he will have something to full back on. LOL
@7sonero75 ай бұрын
War gonna break out with China...😂
@jimjr91436 ай бұрын
I think you are spot on as to what is going on with this e-bike . Even if a company knows it will be lets say 3 months later they will usually keep saying 1 month . This keeps the time frame close enough where the customer might keep waiting on thinking that’s not to far away . Then same thing a month later . It’s a common practice . Me , i do not buy anything that Does not show (in stock ,ready to ship)
@EViLSiDE5206 ай бұрын
Was going to buy this bike but, after doing my research I found out that many people had waited a year past the promised delivery date for the 303fs and those who stuck it out had issues with warranty claims. Nice product but, the people who are running the show are crooks.
@dexgray45816 ай бұрын
I’ll say this… From the frame design, components, battery, and finished product, all the way to wanting the customer to get the best bike possible: Ristretto cares more than any other company I’ve seen hit the electric 2-wheeled community in a very long time. And I’m willing to give them room to breath. They’re taking an old design category and finally making it versatile starting from scratch. The reason why freeGo and e-bike companies like that are so cheap as well as readily available to ship is because they’re just buying bulk garbage e-bikes with horrible welds, and cheap batteries from China, then slapping new labels on them, in order to turn a quick profit here in the USA. Those bikes will not last more than 1-2 years AND PLEASE BE SAFE constantly checking your battery health because those are the exact batteries that contain horrible BMS (or none at all) causing all the fires that scare people away from owning an electric bike. things keep getting delayed, yes. But If you’ve been around the E-communities as long as I have, you would know thankfully Ristretto is doing something great and patience is everything. There will undoubtedly be hiccups, and the shipping delays are understandably frustrating, but I promise these are the necessary inconveniences to finally create something impressive, new, powerful, and long lasting. I’m impressed and I will wait. If anyone wants to dip out, I get it. Either way, I’m excited they’re doing this.
@Jhubble5156 ай бұрын
A lot of these companies with no capital take all these pre orders then get them made. Id rather buy from a company that has the stock in the warehouse. They have videos of them at their office but I would like to see the warehouse were all these bikes are in boxes waiting to ship out.
@wrenboy27266 ай бұрын
They don't have any of them made. That's why they keep showing the same handful of bikes with the old seat design as well. Nothing is made yet. They don't even have the accessories on hand themselves lol
@Jhubble5156 ай бұрын
Thanks for the video. I was on the fence but not anymore. What i was worrying about was if its all pre orders what about parts when something breaks.
@Electric_Recreation6 ай бұрын
No problem 👍
@ashegam6 ай бұрын
I placed my order end of May. Both their launch premier video and website clearly stated deliveries are expected in Q4. To me that was not Oct 1st, Oct 15th, Nov 13th, Nov 26th, but any date up until 12/31. Since I'm not a child, my expectations were for 12/31, anything sooner was icing on the cake. Believe it or not, they also did not put a gun to my head asking me to pay the full price, but that was indeed a stipulation. You need to pay in full today aka May. Again, being an adult and knowing what a down payment or deposit is, I and only I made the decision to pay in full. On Nov 15th, that's 45 days before end of Q4, they informed people that shipping will be delayed until mid Jan. So this was their very first official communication stating their will be a delay. They were very clear what part is causing the delay. While these delays were going on they also improved other aspects of the bike including the seat and the motor which went from a gen3 to gen4. So they are actually enhancing the bikes with better and improved components and more value then they promised on day one. If you've been around long enough, which from the looks of it you have, then you should have a good understanding of how manufacturing works and how the world literally depends on China and how they have us by the you now what. So it's not like Ristretto is asking for delays, it's called "production hell", thanks Elon for that reference. Anyways, you make "some" valid points but most of your disappointment arose by having unrealistic expectations (Q4 does not mean Oct-Nov and doesn't mean to email them in Sept like a little impatient kid) and not taking ownership of your own decision to pay full price (didn't like it? should have never paid for it). At the end of the day glad you got your money back and you moved on, but hopefully you learned some lessons too, not just about Ristretto but some good common sense skills. Cheers!
@BboyMobster2 ай бұрын
I absolutely love your response. You make amazing points that I’ve learned as an adult.
@mouthgina32136 ай бұрын
The bike is definitely good looking and performance sounds great on paper! Thanks for your video I’m staying away until they actually figure out what they’re doing and the bikes are actually produced. After extensive delays you shouldn’t have to ask for your money back, they should’ve offered refunds, a discount for the long wait or free upgrades. These issues are common with new and inexperienced companies trying to produce a new product, things don’t always go as planned but communication and transparency are key.
@Rogue_198723 күн бұрын
The bikes are crap! The motor is LOUD and will not last! The suspension and comfort level is awful as well.
@donvee20006 ай бұрын
Your absolutely right, and its something I had suspected for a couple months now. Ive been in the market for a cafe racer type bike now for 6 months, and really liked the Ristretto so Ive been watching for an independent review. But there hasn't been anything on it except alot of videos from the company itself. I figured if they still haven't shipped they're probably accumulating orders for their first down payment rather than using his money, hes using customers money. Which doesn't give me a good feeling about the company. Also Ive read alot on of unhappy customer reviews from the previous model they sold before the 512. Anyway glad to hear you got your money back...and thanks for the video. Im on the waiting for the Lyric X due in the spring. My Grizzly is going to have to hold out just a little longer.
@Mike-xq8bv6 ай бұрын
Thanks for the info im passing on them there are cheaper and better options out there
@Electric_Recreation5 ай бұрын
You bet
@johnnyartillery6 ай бұрын
Another big red flag I saw was their website was mostly rendered images and not the actual product. They are great renders but that's usually an indicator of who's serious about product development and whos fluffing customers
@Electric_Recreation6 ай бұрын
Their latest estimate is late march on shipping. Chris the CEO sent me an email apologizing for the issues. I may still be interested. But only if they are shipping them. To many false promises.
@mouthgina32136 ай бұрын
@@Electric_Recreation They don’t know how to do business, they’re absolutely not supposed to charge you until your product ships. They’re doing business like a kickstarter or even drop shipping.
@johnnyartillery6 ай бұрын
I was about to get one of these bikes, but something seemed fishy to me. I kept getting bombarded by ads on Instagram multiple times a day. As much as I wanted one, my gut told me this bike is way overhyped. I've seen this happen before, where companies sink millions into marketing and never deliver. I ended up getting an ariel rider Grizzly v3 and I absolutely love it. Its dual motor, ridiculous fast and only "upgrade" I had to do was getting a better seat off etsy. I hope they do end up delivering but it seems like its not going to anytime soon. Ristretto looks like they are in big financial trouble to me. Still, I wish luck to those who bought one..
@Electric_Recreation6 ай бұрын
I got the Freego F3 it also is a dual motor 1000watt . I am 280lbs and it pulls me around really good. Personally think the Grizzly is more refined and has a better paint. As well the 52 v battery on it is great. The Freego has 55 ah 48v. But has twin 23 amp controllers. Max output 2400 watts. Check out my Top speed #2 video. 37 mph by gps. What top speed you getting on the grizzly? kzread.info/dash/bejne/oX-B05WTaae4Z7Q.htmlsi=K1JSW85PFLUWyPUv
@IloloIzu6 ай бұрын
Definitely sorry to hear this. I ordered mine on September 18th and went to test ride the bike on December 27th. I'm happily going to wait for this bike. I think it was too unique of an experience, and Chris, the owner was genuine and transparent with me that he was trying to get it out as fast as possible. For me in the north east, it didn't really matter because i probably won't ride it until spring anyways. I am bummed to hear that it'll be longer than expected because I didn't hear that at all when I saw the team 2 weeks ago. I can also understand because it is a lil bit of money to fork up, but ultimately I will wait as I truly believe this is a a special product. And also the seat is really not bad at all, and they already are upgrading it to the new thicker one regardless.
@jamjar476 ай бұрын
They should of told you what was happening with their delivery time scale ! It started with 2023 now its 2024 ! Sorry but i just wouldn't feel safe waiting months for a bike after i released over $3000 !
@Electric_Recreation6 ай бұрын
It seems clear they have a great product. But customer service and updating people that have paid more than a month’s salary. Is poor to say the least. In the future a deposit to secure a reservation would be the way to go . I can say most people that have purchased are not happy.
@jamjar476 ай бұрын
Agree the bike is a great product ..but at what cost ? You must have all the infostructure of your company in place before you even think about selling the product ! @@Electric_Recreation
@IloloIzu6 ай бұрын
Yea that is a very interesiing outlook. I wonder what poll you are getting from dictating the majority of people because as far as the facebook owner group, the general consensus is that a majority of purchasers are comfortable with the time constraints due to their rather having a product that isn't too rushed. I definitely agree that a deposit would be a better idea. I remember at the time I had purchased it in September I wished that was the case. I am biased, however, in that my company expensed this 1500 of the bike for me making it a sum of only 2000 out of pocket. I hate that customer service gave you a hard time because they were always so quick with me. I'm glad to hear that you are enjoying your new bike. I really am hoping it'll get here soon though. I know they're also switching offices and rumored to have had started on an e-motorcycle, however
@MustyBastard6 ай бұрын
@@IloloIzu Still waiting on that video from the factory like they promised in December
@jamjar476 ай бұрын
It looks like a great bike , but at what cost , they keep on moving the goal posts with there shipping dates ,from what i read on their website ,which seems very dodgy too me ! I agree with what you said about using peoples money to get the bike finished for delivery ,but why don't they design it correct and once its tested start taking orders then ? Not take peoples orders while your developing the bike ,the latest date is Q1 2024 which i'm pretty sure will move to Q2 soon ! and before you can blink the delivery of these bikes won't start until halfway through 2024 ! ,so they could have thousands of peoples money in their bank which will be making interest on it ! A very Dodgy company indeed !
@Electric_Recreation6 ай бұрын
I received an email from Chris the CEO. He seen my video. He apologized for any frustration experienced. He did tell me that assembly will be completed by end of month. But due to shipping constraints (AKA shipping from China) they would not start delivering until March 2024. He said he would also put this on Facebook to let others know as well. But realistically only time will tell.
@jamjar476 ай бұрын
i'm still not convinced this will happen ! @@Electric_Recreation
Пікірлер
Thanks for posting... Glad I watched this, will not be buying one...
So glad you posted this review. I almost ordered from them but i was having concerns about their shipping date.
am I reading these reviews corectly??? I just placed 2-512 bike on order today!
Time for all of us to SUE: California specifically has a law that prohibits unfair business practices. Found under Section 17200 of the Business and Professions Code, Unfair Competition Law (UCL) allows public prosecutors and private citizens to file lawsuits against companies who commit unfair business practices against their competitors. In the late 1970s, the law was expanded to protect consumers from any unlawful, unfair or fraudulent business act or practice which would include unfair, deceptive, untrue or misleading advertising. • Further under this law, even without a client, any can lawyer sue a business for an alleged unfair business practice even if it has been investigated or remedied by the district attorney or a regulatory agency. Whether you are a consumer or a business owner affected by a company’s unfair business practices, you have the right to seek relief by filing a case in court. If your case wins, you may be awarded compensatory damages, punitive damages, and even attorney’s fees. Show quoted text
UPDATE ...RISTRETTO SCREWED ALL OF THE ORIGINAL PEOPLE WHO PURCHASED THE BIKE IN FULL, SO THEY CAN BUILD THEIR COMPANY! ITS JUNE 16, 2024 AND NO BIKE, I ASKED FOR FREE SHIPPING 5 DAYS AGO WHEN I FOUND OUT THEY HAD TO MOVE WAREHOUSES AGAIN AND THEY RUINED MY VACATION. THEY SAID NO BECAUSE I GOT 15% OFF WITH MY PURCHASE! SO I CANCELLED! 5 DAYS LATER AND TODAY FATHERS DAY COUPONS FOR 15% OFF WITH FREE SHIPPING! TO NEW CUSTOMERS! STAY AWAY FROM THIS DISGUSTING COMPANY!!! HERE IS THE EMAIL I JUST WROTE THEM! ARE YOU SERIOUSLY KIDDING ME WITH THE 15% OFF AND FREE SHIPPING YOU HAVE OUT ON EMAIL FOR FATHERS DAY??? I waited 4 months listening to your PATHETIC EXCUSES and REASONS for Delays, and I was PROMISED in writing I would have my bike in April and then you come with excuse that you all didn't know that you would need a BOX for the Bigger Bike, so then you Delay and Delay! Ristretto ruined my Spring Riding because it was one excuse after the other why we didn't have our bikes. To the point where we are told JUNE and I told you that I needed the bike by June 7 for my vacation across the country, and the you go Silent the week I'm supposed to get my bike! Then you email me saying you had to move your warehouse because you didn't like it, even though you had over a YEAR to find one! Then I express how upset I was this past week, and asked to be accomaded with FREE SHIPPING for broken promises and making me push my vacation back, then you tell me because I got the 15% off I could NOT get FREE Shipping because I already got the other Discount, so you urge me to Cancel if I wasnt happy. Then much to my surprise I get an email this weekend giving Fathers Day Coupons for 15% off PLUS FREE SHIPPING! Are you kidding me?? What hell is wrong with your company? I've waited over 4 months and you screw me over as a Customer and Cancel and Refund Order because you said you couldn't do it, and then NOW your giving it to BRAND NEW CUSTOMERS that have not had to wait a day?? I am DISGUSTED with how Ristretto has treated ME and ALL of the CUSTOMERS that have been waiting over a YEAR for your bike to come out with one LIE after another. I will be reporting this to the BBB and THE FEDS, and you will be EXPOSED for every single thing you said and did to us customers waiting patiently. I've never seen a company have such HORRIBLE Customer Cenrtricy. YOU USED US for our Money to get your bikes made as an INTEREST FREE LOAN to get your bikes made! Then you kept lying and promising for a YEAR about when we are getting bikes, because you didn't care cause you had our money! That is FRAUD and you will be REPORTED.. I Have a list of CUSTOMERS you have screwed over along with me, and I promise you that you WILL BE EXPOSED AND YOU WILL BE HELD ACCOUNTABLE. Christopher should be ashamed of himself, he completely clueless when it comes to ANY BUSINESS PRACTICES! You gave us Owners a private page so we could get Updates, and then if one person complained, he kicked us off the page and had the nerve to REPRIMAND everyone on the page and threaten to CANCEL their orders! Us owners creates a separate PRIVATE page to talk about what was going on and collaborate how each one of us has been screwed over by RISTRETTO and CHRISTOPHER. I have everything compiled from day 1 with Ristrettos promises and names of every single person that has been LIED too and promised bikes timelines, but never came. The Federal Government has Been informed over the business practices of Lying to Customers, taking payment in full for interest free loan, while CUSTOMERS are paying INTEREST on Their CREDIT CARDS with no bike due to lies, intentionally lying to delay until bikes were done, and failure to take care of customers financially by refusing to compensate the on the LOAN you apparently thought you were getting instead of a purchase and not even caring if thr Customer gets upset now because then like me CANCELS, and then you find some poor schmuck to purchase your bike in FULL. I look forward to the next few months, exposing RISTRETTO FOR What they have done to me and HUNDREDS of other people. If you think that I or anyone else is just going to walk away after what your company did to us you are 100% WRONG. GET READY... ITS COMING. Happy Father's Day Coupon attached to this email, just caused you to PUT THE FINAL NAIL IN YOUR COFFIN. Absolutely DISGUSTED. RISTRETTO IS A SCAM AND A FRAUD! EVERYONE WILL KNOW! instagram.com/reel/C8S3dSPhL-7/?igsh=cnQ4N2hpc2dmYThs
Risterro is NOT a new Company! This is NOT a Kickstarter Campaign. They have the Ristretto 303FS that's had one run and they are out and people bought these and have them. It's now a year later 2024 and NO BIKES! They so not CARE about their customers, show Zero Empathy, dont even OFFER Retribution for waiting a year like waiving a shipping a fee or giving a Discount. They pop a Video up once a while on the Ristretto Owners Private Page and if someone complains, the OWMER/ CEO goes removes the PAID customer waiting on their bike from the page! And its the only way they get updates! Thene has the Nerve to act like he is OFFENDED chastising and reprinanding the PAID Customers waiting for the bike, threatening everyone to Cancel the bikes for just saying as little as a ONE LINE COMPLAINT! Then proceeds to remove them for the page. Half the Ristretto owners waiting for their Bikes have been kicked out of the page by him. This guy is a piece kf work, SLOW AND SPECIAL. This company is using CUSTOMERS MONEY TO BUILD THERE BUSINESS AS AN INTEREST FREE LOAN FOR OVER A YEAR! Meanwhile, Customers are paying INTEREST on their CREDIT CARDS for over a YEAR! It's June 2024 and still no BIKES!!! This is against the LAW , they need to REFUND all the CUSTOMERS CREDIT CARD INTEREST RATES THAT HAVE BEEN PAID AT 30% ON A $3000 BIKE! This company better do SOMETHING BESIDES YELL AT THEIR CUSTOMERS AND DELETE THEM AFTER HOLDING THEIR MONEY OR THEY WILL BE FINDING THEMSELVES IN ALOT OF TROUBLE! GUARANTEED...CUSTOMERS ARE PISSED THAT ARE LAWYERS!
It's June 2024 still waiting on my bike.
Am sure they’re a new company and delays were said before I made my purchase one to two months. No big deal. If you don’t want to wait just get one a generic one at Walmart.
They told me 1-2 months when I placed my order on 8-29-2023. I contacted them 3 times each time they said 3-4 more weeks. Keep in mind they had not even started manufacturing. Last production update owner said mid may 2024 delivery. They missed that and did not even give a production update in May. I guess some people don’t mind. But to me the dishonesty really shines a light on what type of people are running this company.
They are NOT a New Company! They have the Ristretto 303FS that's had one run and they are out and people bought these and have them. It's now a year later 2024 and NO BIKE! This company is using CUSTOMERS MONEY TO BUILD THERE BUSINESS AS AN INTEREST FREE LOAN FOR OVER A YEAR! Meanwhile, Customers are paying INTEREST on their CREDIT CARDS for over a YEAR! It's June 2024 and still no BIKES!!! This is against the LAW , they need to REFUND all the CUSTOMERS CREDIT CARD INTEREST RATES THAT HAVE BEEN PAID AT 30% ON A $3000 BIKE!
I fianlly got mine yay
So they are officially shipping now?
BULLSHIT
NO still no word!
Bikes are now being shipped and they had a 20% off coupon i just used 🤡
Looks like more trouble for Ristretto 512. New Biden Tariffs will affect EV and batteries.Shipping out of China just got more expensive. Pretty sure they will add the extra fees to the hidden shipping cost.
When you purchase the bike, it states there will be a separate shipping charge later when the bike is ready to ship. There is no estimate of what this charge may be. I’m pretty sure they will stick everyone with a $300-$500 shipping charge at minimum. I want this bike, but don’t think I’ll purchase it due to having no clue what the shipping charge may be. At least the Motor Goat V3, there is no shipping charge and it’s very transparent on total cost and the owner responds to emails from customers daily about delays. That bike seems to be selling much higher volume than anticipated and they are constantly improving the bike. Probably need to get a Motor Goat V3
Well this makes me nervous about mine lol. I ordered earlier this year (March), though now it ~seems~ like they are only experiencing shipping delays. As far as how they're doing: They sent an official announcement at the end of march saying they "expect to finalize fulfillment stage by next week and then proceed with the shipping process." I sent an email May 14 asking How things are going- they said the first bikes would arrive in June, and those would go to the first people to order. The rest (RE: Mine) would come July and August. I followed up to clarify that I can expect mine in July or August, and they confirmed that. Debating sending them this video and asking if they're sure about that. I'm inclined to believe them given their numerous video press releases and what seems to be a better attempt at transparency than when you were waiting. Question for you, Electric Recreation: did they have those going on during 2023? I only see fluffy promo videos during that time as opposed to actual production updates. Don't know if you saw things I didn't.
I can relate. I preceded mine last week but before making the purchase it was said that delivery can take up to two months. So I’m aware thx restretto
UPDATE ...RISTRETTO SCREWED ALL OF THE ORIGINAL PEOPLE WHO PURCHASED THE BIKE IN FULL, SO THEY CAN BUILD THEIR COMPANY! ITS JUNE 16, 2024 AND NO BIKE, I ASKED FOR FREE SHIPPING 5 DAYS AGO WHEN I FOUND OUT THEY HAD TO MOVE WAREHOUSES AGAIN AND THEY RUINED MY VACATION. THEY SAID NO BECAUSE I GOT 15% OFF WITH MY PURCHASE! SO I CANCELLED! 5 DAYS LATER AND TODAY FATHERS DAY COUPONS FOR 15% OFF WITH FREE SHIPPING! TO NEW CUSTOMERS! STAY AWAY FROM THIS DISGUSTING COMPANY!!! HERE IS THE EMAIL I JUST WROTE THEM! ARE YOU SERIOUSLY KIDDING ME WITH THE 15% OFF AND FREE SHIPPING YOU HAVE OUT ON EMAIL FOR FATHERS DAY??? I waited 4 months listening to your PATHETIC EXCUSES and REASONS for Delays, and I was PROMISED in writing I would have my bike in April and then you come with excuse that you all didn't know that you would need a BOX for the Bigger Bike, so then you Delay and Delay! Ristretto ruined my Spring Riding because it was one excuse after the other why we didn't have our bikes. To the point where we are told JUNE and I told you that I needed the bike by June 7 for my vacation across the country, and the you go Silent the week I'm supposed to get my bike! Then you email me saying you had to move your warehouse because you didn't like it, even though you had over a YEAR to find one! Then I express how upset I was this past week, and asked to be accomaded with FREE SHIPPING for broken promises and making me push my vacation back, then you tell me because I got the 15% off I could NOT get FREE Shipping because I already got the other Discount, so you urge me to Cancel if I wasnt happy. Then much to my surprise I get an email this weekend giving Fathers Day Coupons for 15% off PLUS FREE SHIPPING! Are you kidding me?? What hell is wrong with your company? I've waited over 4 months and you screw me over as a Customer and Cancel and Refund Order because you said you couldn't do it, and then NOW your giving it to BRAND NEW CUSTOMERS that have not had to wait a day?? I am DISGUSTED with how Ristretto has treated ME and ALL of the CUSTOMERS that have been waiting over a YEAR for your bike to come out with one LIE after another. I will be reporting this to the BBB and THE FEDS, and you will be EXPOSED for every single thing you said and did to us customers waiting patiently. I've never seen a company have such HORRIBLE Customer Cenrtricy. YOU USED US for our Money to get your bikes made as an INTEREST FREE LOAN to get your bikes made! Then you kept lying and promising for a YEAR about when we are getting bikes, because you didn't care cause you had our money! That is FRAUD and you will be REPORTED.. I Have a list of CUSTOMERS you have screwed over along with me, and I promise you that you WILL BE EXPOSED AND YOU WILL BE HELD ACCOUNTABLE. Christopher should be ashamed of himself, he completely clueless when it comes to ANY BUSINESS PRACTICES! You gave us Owners a private page so we could get Updates, and then if one person complained, he kicked us off the page and had the nerve to REPRIMAND everyone on the page and threaten to CANCEL their orders! Us owners creates a separate PRIVATE page to talk about what was going on and collaborate how each one of us has been screwed over by RISTRETTO and CHRISTOPHER. I have everything compiled from day 1 with Ristrettos promises and names of every single person that has been LIED too and promised bikes timelines, but never came. The Federal Government has Been informed over the business practices of Lying to Customers, taking payment in full for interest free loan, while CUSTOMERS are paying INTEREST on Their CREDIT CARDS with no bike due to lies, intentionally lying to delay until bikes were done, and failure to take care of customers financially by refusing to compensate the on the LOAN you apparently thought you were getting instead of a purchase and not even caring if thr Customer gets upset now because then like me CANCELS, and then you find some poor schmuck to purchase your bike in FULL. I look forward to the next few months, exposing RISTRETTO FOR What they have done to me and HUNDREDS of other people. If you think that I or anyone else is just going to walk away after what your company did to us you are 100% WRONG. GET READY... ITS COMING. Happy Father's Day Coupon attached to this email, just caused you to PUT THE FINAL NAIL IN YOUR COFFIN. Absolutely DISGUSTED. RISTRETTO IS A SCAM AND A FRAUD! EVERYONE WILL KNOW!
So I was looking at buying one and even went to Electrify Expo in Austin TX to look it over and ride it. So many red flags. First was when I read a breakdown of the true build cost. The said motor was 2k of the price. All the other parts and frame build made no sense. But they had put out the 303 so I still thought maybe. The booth at the expo was crap. All the other vendors we're making Riders wear helmets. Not Ristretto. When I met the owner I had asked him about the build cost and it not adding up he walked away. And after that everything was just excuses on delivery times. Almost 3 quarters have been delayed. All the other red flags kept adding up. I live in Austin and have tried to do research on the company location. Trying to come look I over. Ignored over and over. So my feeling from almost day one is its a scam and people will not get their money back unless it's through a CC. I guess time will tell. BTW.... I road the 512 at the EXPO and was not impressed at all. Seat sucked like I figured and they said would be redone. Throttle was Jerry and I hate the thumb ones anyway. Steering geometry made the bike hard to keep balanced in a turn and flopped over quick. Bikes were beat up but look good from afar. I bought a Surron X and I'm so glad I did. I hope you get your bikes or your money back.
Thanks for your comment. People need to be educated about Ristretto. I am still following their lack of progress. I recently purchased an Airial Rider Xclass for my wife. I will be doing some videos on it. As well as Motor Goat is on order. Plan on doing some testing on it. Should get it next month. Thanks Again for commenting
Did you ever try the P-51? How did Ristretto 512 compare to it?
kzread.info/dash/bejne/eYNllcSiaLqnico.htmlsi=t8BuPU8AzTH_a1Ht
How do you like the bike. Whats the range would u say without pedaling and with ?Top speed?
I like the bike. It is very heavy. Range minimum 50-60 miles riding under 20mph 70-80 miles. Fastest I got it up to is 37mph. It will hit 32 very fast 32-37 is gradual.
If you look from 2 weeks ago the video china just got done with the first 100
I went ahead and placed an order. I know the risks. I did watch the 100 bikes in china that are done. It will happen
It looks like an awesome bike. They were a little premature in doing a product release. Looking like pre orders should start seeing delivery late this month or in June. Web site is saying Q3 now. When I ordered in August of 2022 they told me 30 days. 10 months has gone by. Still no deliveries. I estimate container transit and customs will be 5-6 weeks.
Where can i order one of these.?Im excited
It’s the end of June now
Im sure they will get it this time. Please send your money. Thanks from ristretto team we are here for us i mean u. Tell all your friends to buy now and save big.
Are you kidding???? IT IS JUNE 11 AND RISTRETTO WAS SUPPOSED TO BE SHIPPING THE BIKES THIS WEEK! AND THEY ARE GONE! NO EMAILS AND WENT SILENT! CUSTOMERS ARE READY TO CALL THE COPS!
You would have been able to get a Tesla in less time
The Segway xyber coming out at the end of July is a bike you should check out
11:25 That was a good security officer. That’s how you do your job as an security guard .
Trick i those bikes are already one year on the market and I do not see any other revievs than this one. It is very suspicious.
I get upset when I seen video that t hi bikes are made in china. Seriously I got upset. What the point buying bike from US that wasas made in chine and ship it to UK for example. its absolute NONSENS
Well I had the same issue with Sondors... And that company tanked because of complaints and lawsuits.
Hi Electric creations, Have you seen Building the Ristretto 512 | EP 3? Ristretto Own the Tire Factory and they have designed The Tires for the 512. They also own the Shock Suspension factory. Like you I have purchased the Ristretto 512 A20 and Like you I too have been waiting a long time for the shipping of my Ristretto 512 eBike. Are you aware Ristretto have applied many upgrades to this 512 First edition? They have upgraded the seat, upgraded the fenders, they have upgraded the CYC Motor from the X1 Pro Gen 3 to CYC Motor the X1 Pro Gen 4 motor, They have Upgraded the 512 Cargo Rack Light that is a combo light that is a RED LIGHT. A BRAKE LIGHT AND TURN SIGNALS. In this Video Link you will see The Ristretto 512 being assembled with Torque wrenches and the Shocks Suspension specialist's Tunning the 512 Shock Suspension for its maximum performance. m.kzread.info/dash/bejne/eYNllcSiaLqnico.html&pp=ygUfQnVpbGRpbmcgdGhlIFJpc3RyZXR0byA1MTIgRXAgMw%3D%3D
Yeah they UPDATED everything because it's a YEAR later and all the NEW stuff is coming out because it's taking so long! It's still a 52V Battery! And 2024 is the year of 60V and 72V Batteries and Power! Wake up! CULT Fool!
Also, really not one review on this bike! Nothing on climbing ability or how it shifts . Range test!
I believe you are very correct! Not how you run a business! Thank God you got your money back!
This is NOT how you do business! If you can't deliver don't take orders! Not exceptable!
The style and look , plus specs, made this bike very appealing. Perhaps a more reputable brand will copy and make it available soon.
Can we do class action lawsuit ? Im about to sue them.
I would say if not refunded with in 10 days. File a dispute with your bank or credit card company. A dispute will take several weeks. From what I understand a dispute has additional charges applied to the merchant. So it is in their best interest to refund you. Hope this helps
I had to file a dispute with my credit card company. It's been more then 10 days I ask for my refund.I would never buy a bike from them again.
It is pretty clear they are using customer money to fund the manufacturing. Pretty crappy way to run a company.
Well they updated and now shipping Q2 2024 so we ALL know that means last of Q2 which will be June. LOL. What a mess. They will be bankrupt if everyone wants their money back because they have spent so much on advertising and I seen they even had like a launch party 3 weeks ago and then next day "BAM" shipping now Q2 of 2024. This brand will not make it.
They should offer refunds or a discount for those who want to stick it out. They need to let customers know this is a crowd funding campaign. Honesty is the best policy
7 months of waiting I decided to cancel my order.
I know it sucks . I still have second thoughts. But they really suck at manufacturing. I would suggest the spark bandit. The Freego F3 is a cool bike and very powerful. The frame is steel making it heavy. And the paint is very poor. With very fast shipping. Good luck on your search . The wired freedom looks promising as well
@@Electric_Recreation10 business days past . Still haven't received my refund.
Any issues getting your money back ?
@7sonero7 yes its been already 15 days . I keep emailing them. Telling me the same b.s ... we doing our best to process your refund. Im thinking of filing lawsuit.
@24califrank Have you tried your bank they may be able to credit you. Good luck, and thanks for posting.
Just thought i'd share this promotion email i got from Ristretto : Dear Ristretto Enthusiasts, We are excited to share the latest updates on the production of the Ristretto 512 First Edition. Our team has made significant progress, having completed the painting of all Bronzo and Black Pantera frames, which are now ready for assembly. We have made some necessary adjustments during the production process. As a result, after confirming all details, we anticipate that the bikes will be ready by mid-March with expected delivery times in April. To ensure we maintain the highest quality and standards, our quality assurance engineer and procurement manager are closely supervising the installation of all components, ensuring that each bike delivered meets our stringent quality criteria. Looks like its moved from Q1 delivery to Q2
Looks like they are better at making movies rather than e-bikes. Ristretto coming to a theater near you sometime in 2024.
i'm puzzled as to why they are only just starting the production of these bike now ? I thought they came out in 2023 ? They seem to be always using the same chat about getting the design perfect etc ,but surely you do all that FIRST before production takes place ? Or you make a proto type before the actual bike goes into full production ! A very strange Company in my view , lets see what happen in April for deliveries ,that's if they have built the bike yet ha! @@Electric_Recreation
I think their plan was to sell out shorty after launch. Then use the earnings to quickly produce the bike. The prototypes are the bikes they advertise and take to shows. What they are doing is deceptive marketing due to lack of sales. Since they did not sale as expected. The delay is caused from lack of funds. Original cost was to be around 7k according to product release. They lowered price and still can’t sale out. So that delayed even more. Now I hear they are looking to build a street legal motorcycle with even more components. Or is that a marketing strategy to try to calm paying customers?
Yes you are totally correct ! the first price was around 6 or 7000 Dollars and as you said they thought they would sell out quick ,that's why they only planned on making 800 bikes (400 of each size) But the plan has failed ! Then they decreased the price slightly and did the same a few months later ! Oh so they are going to try to build a street legal motorbike ha! Hope they can get this right ! Its worrying when you don't see hardly any video reviews ,apart from some guy who is a buddy of the chief ! or an obvious planned video by the company :( watch this space :) @@Electric_Recreation
This entire "preorder" release was a pipe dream or deception to begin with. I would go as far to say this company is shady, non-transparent , and a bit snake oily salesman like as well. The way they falsely advertised an UN-realistic indiegogo/kickstarter project-concept rather than an actually timely "preorder", also there past release the 303 FS Model got delayed to oblivion as well and heard mediocre - unsatisfied reviews- therefore even if this eBike releases I do NOT think it be anything special.
They are talking April delivery now BTW
Thanks for the update. I am sure they didn’t factor in that shipping price of containers doubling. In the past month.
It is May now. Bikes look to be complete though.
Thanks so much for doing this videos. I to had to jump through hoops to get my money back .The owner of the company should be a politician. At least he will have something to full back on. LOL
War gonna break out with China...😂
I think you are spot on as to what is going on with this e-bike . Even if a company knows it will be lets say 3 months later they will usually keep saying 1 month . This keeps the time frame close enough where the customer might keep waiting on thinking that’s not to far away . Then same thing a month later . It’s a common practice . Me , i do not buy anything that Does not show (in stock ,ready to ship)
Was going to buy this bike but, after doing my research I found out that many people had waited a year past the promised delivery date for the 303fs and those who stuck it out had issues with warranty claims. Nice product but, the people who are running the show are crooks.
I’ll say this… From the frame design, components, battery, and finished product, all the way to wanting the customer to get the best bike possible: Ristretto cares more than any other company I’ve seen hit the electric 2-wheeled community in a very long time. And I’m willing to give them room to breath. They’re taking an old design category and finally making it versatile starting from scratch. The reason why freeGo and e-bike companies like that are so cheap as well as readily available to ship is because they’re just buying bulk garbage e-bikes with horrible welds, and cheap batteries from China, then slapping new labels on them, in order to turn a quick profit here in the USA. Those bikes will not last more than 1-2 years AND PLEASE BE SAFE constantly checking your battery health because those are the exact batteries that contain horrible BMS (or none at all) causing all the fires that scare people away from owning an electric bike. things keep getting delayed, yes. But If you’ve been around the E-communities as long as I have, you would know thankfully Ristretto is doing something great and patience is everything. There will undoubtedly be hiccups, and the shipping delays are understandably frustrating, but I promise these are the necessary inconveniences to finally create something impressive, new, powerful, and long lasting. I’m impressed and I will wait. If anyone wants to dip out, I get it. Either way, I’m excited they’re doing this.
A lot of these companies with no capital take all these pre orders then get them made. Id rather buy from a company that has the stock in the warehouse. They have videos of them at their office but I would like to see the warehouse were all these bikes are in boxes waiting to ship out.
They don't have any of them made. That's why they keep showing the same handful of bikes with the old seat design as well. Nothing is made yet. They don't even have the accessories on hand themselves lol
Thanks for the video. I was on the fence but not anymore. What i was worrying about was if its all pre orders what about parts when something breaks.
No problem 👍
I placed my order end of May. Both their launch premier video and website clearly stated deliveries are expected in Q4. To me that was not Oct 1st, Oct 15th, Nov 13th, Nov 26th, but any date up until 12/31. Since I'm not a child, my expectations were for 12/31, anything sooner was icing on the cake. Believe it or not, they also did not put a gun to my head asking me to pay the full price, but that was indeed a stipulation. You need to pay in full today aka May. Again, being an adult and knowing what a down payment or deposit is, I and only I made the decision to pay in full. On Nov 15th, that's 45 days before end of Q4, they informed people that shipping will be delayed until mid Jan. So this was their very first official communication stating their will be a delay. They were very clear what part is causing the delay. While these delays were going on they also improved other aspects of the bike including the seat and the motor which went from a gen3 to gen4. So they are actually enhancing the bikes with better and improved components and more value then they promised on day one. If you've been around long enough, which from the looks of it you have, then you should have a good understanding of how manufacturing works and how the world literally depends on China and how they have us by the you now what. So it's not like Ristretto is asking for delays, it's called "production hell", thanks Elon for that reference. Anyways, you make "some" valid points but most of your disappointment arose by having unrealistic expectations (Q4 does not mean Oct-Nov and doesn't mean to email them in Sept like a little impatient kid) and not taking ownership of your own decision to pay full price (didn't like it? should have never paid for it). At the end of the day glad you got your money back and you moved on, but hopefully you learned some lessons too, not just about Ristretto but some good common sense skills. Cheers!
I absolutely love your response. You make amazing points that I’ve learned as an adult.
The bike is definitely good looking and performance sounds great on paper! Thanks for your video I’m staying away until they actually figure out what they’re doing and the bikes are actually produced. After extensive delays you shouldn’t have to ask for your money back, they should’ve offered refunds, a discount for the long wait or free upgrades. These issues are common with new and inexperienced companies trying to produce a new product, things don’t always go as planned but communication and transparency are key.
The bikes are crap! The motor is LOUD and will not last! The suspension and comfort level is awful as well.
Your absolutely right, and its something I had suspected for a couple months now. Ive been in the market for a cafe racer type bike now for 6 months, and really liked the Ristretto so Ive been watching for an independent review. But there hasn't been anything on it except alot of videos from the company itself. I figured if they still haven't shipped they're probably accumulating orders for their first down payment rather than using his money, hes using customers money. Which doesn't give me a good feeling about the company. Also Ive read alot on of unhappy customer reviews from the previous model they sold before the 512. Anyway glad to hear you got your money back...and thanks for the video. Im on the waiting for the Lyric X due in the spring. My Grizzly is going to have to hold out just a little longer.
Thanks for the info im passing on them there are cheaper and better options out there
You bet
Another big red flag I saw was their website was mostly rendered images and not the actual product. They are great renders but that's usually an indicator of who's serious about product development and whos fluffing customers
Their latest estimate is late march on shipping. Chris the CEO sent me an email apologizing for the issues. I may still be interested. But only if they are shipping them. To many false promises.
@@Electric_Recreation They don’t know how to do business, they’re absolutely not supposed to charge you until your product ships. They’re doing business like a kickstarter or even drop shipping.
I was about to get one of these bikes, but something seemed fishy to me. I kept getting bombarded by ads on Instagram multiple times a day. As much as I wanted one, my gut told me this bike is way overhyped. I've seen this happen before, where companies sink millions into marketing and never deliver. I ended up getting an ariel rider Grizzly v3 and I absolutely love it. Its dual motor, ridiculous fast and only "upgrade" I had to do was getting a better seat off etsy. I hope they do end up delivering but it seems like its not going to anytime soon. Ristretto looks like they are in big financial trouble to me. Still, I wish luck to those who bought one..
I got the Freego F3 it also is a dual motor 1000watt . I am 280lbs and it pulls me around really good. Personally think the Grizzly is more refined and has a better paint. As well the 52 v battery on it is great. The Freego has 55 ah 48v. But has twin 23 amp controllers. Max output 2400 watts. Check out my Top speed #2 video. 37 mph by gps. What top speed you getting on the grizzly? kzread.info/dash/bejne/oX-B05WTaae4Z7Q.htmlsi=K1JSW85PFLUWyPUv
Definitely sorry to hear this. I ordered mine on September 18th and went to test ride the bike on December 27th. I'm happily going to wait for this bike. I think it was too unique of an experience, and Chris, the owner was genuine and transparent with me that he was trying to get it out as fast as possible. For me in the north east, it didn't really matter because i probably won't ride it until spring anyways. I am bummed to hear that it'll be longer than expected because I didn't hear that at all when I saw the team 2 weeks ago. I can also understand because it is a lil bit of money to fork up, but ultimately I will wait as I truly believe this is a a special product. And also the seat is really not bad at all, and they already are upgrading it to the new thicker one regardless.
They should of told you what was happening with their delivery time scale ! It started with 2023 now its 2024 ! Sorry but i just wouldn't feel safe waiting months for a bike after i released over $3000 !
It seems clear they have a great product. But customer service and updating people that have paid more than a month’s salary. Is poor to say the least. In the future a deposit to secure a reservation would be the way to go . I can say most people that have purchased are not happy.
Agree the bike is a great product ..but at what cost ? You must have all the infostructure of your company in place before you even think about selling the product ! @@Electric_Recreation
Yea that is a very interesiing outlook. I wonder what poll you are getting from dictating the majority of people because as far as the facebook owner group, the general consensus is that a majority of purchasers are comfortable with the time constraints due to their rather having a product that isn't too rushed. I definitely agree that a deposit would be a better idea. I remember at the time I had purchased it in September I wished that was the case. I am biased, however, in that my company expensed this 1500 of the bike for me making it a sum of only 2000 out of pocket. I hate that customer service gave you a hard time because they were always so quick with me. I'm glad to hear that you are enjoying your new bike. I really am hoping it'll get here soon though. I know they're also switching offices and rumored to have had started on an e-motorcycle, however
@@IloloIzu Still waiting on that video from the factory like they promised in December
It looks like a great bike , but at what cost , they keep on moving the goal posts with there shipping dates ,from what i read on their website ,which seems very dodgy too me ! I agree with what you said about using peoples money to get the bike finished for delivery ,but why don't they design it correct and once its tested start taking orders then ? Not take peoples orders while your developing the bike ,the latest date is Q1 2024 which i'm pretty sure will move to Q2 soon ! and before you can blink the delivery of these bikes won't start until halfway through 2024 ! ,so they could have thousands of peoples money in their bank which will be making interest on it ! A very Dodgy company indeed !
I received an email from Chris the CEO. He seen my video. He apologized for any frustration experienced. He did tell me that assembly will be completed by end of month. But due to shipping constraints (AKA shipping from China) they would not start delivering until March 2024. He said he would also put this on Facebook to let others know as well. But realistically only time will tell.
i'm still not convinced this will happen ! @@Electric_Recreation