Hi everyone! Welcome to Keynote Speakers - Hospitality Channel! My name is Yahya and this channel is an open community welcoming anyone that is interested in Hospitality education and Personal Development.
Hospitality Keynote Speakers is a place where we interview hotel and restaurant leaders and have them share with us their experience, knowledge, and passion for what they do, they share the advice and suggestions that helped them reach the level they are in, what worked for them and what can work for us.
If you are interested to join the community and be part of the team to share your knowledge and skills and have the right qualifications, you are welcome to join the Bliss Community by connecting with us, you can email me directly at [email protected]
Hope you enjoy it. 🙏
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One of the most motivational speeches I have ever heard! Glad i have listened to this! Thank you!
Thank you for sharing your experince, very useful information
I salute you Sir
Thank you so much for this, I'm an HM student and this is so helpful. Thanks again, you've gained a follower
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Thank you!
For how long does hospitality take or semi
So interesting 🙏🙏 Watching from fiji
Thanks for watching
You are amazing...........Thanks your given information was so much informative......best wishes :)
So nice of you
Thank you Mr. Shakhshir and Mr. Marcato for this excellent talk! It was the most interesting and insightful talk I have listened to so far. As a university student studying hospitality and tourism management, it inspired me more than I expected and I believe I gained a lot. I loved the story of Mr. Marcato and the endless series of challenge-taking which shows how important it is to believe in yourself and step out of your comfort zone to evolve and achieve great things.
Thank you for your kind words
I needed to hear this,thank you.
Thank you for this excellent video
I’m shifting to hospitality management. This presentation of you and Andrea was so informative and I really appreciate. ❤
Very Informative, Thanks
Does hospitality related with health sectors???
Superb sir
I am good sir how about you?
I m from Maharashtra sir I try toh speaking in English. And Thanxx for give me front desk knowledge... 👌👌👌
Hi Yahya, This is Agustin I Found your channel super interesting and educating. I have a degree in Hotel Management and Turismo. I would like to suggest a video talking about standard phrases and tenses used in a 5 star hotel. For ex (greeting, agreeing, welcoming guess, also disagreeing with the customer because yes the customer is always right but there are exceptions) etc Thanks a lot !
Heeeey Yahya, How's it going? miss you bro 🤗 This workshop is amazing indeed, in just four hours it will give me a good knowledge and experience of the Opera Cloud PMS. I really need to have this experience. I work now as a branch manager for Hertz at Fairmont Amman, and I'm working that I can get this skill working with this operating system.
Wissam! What a pleasant comment. I'm glad to hear you are doing well. Yes this is very important system for hotels and I am sure car rental is a similar inventory system. You are welcome to join the next session in February. Just click and register online. The link is in the description
Hi sister i am venkat i have completed diploma computer science i am interested in PG diploma hospitality management course i'm eligible or not this course because my educational background is different so small doubt ???
Computer science and Hospitality management are two very different types. Why dont you reach out to my team and they can offer free consultation
@@ys00 but 3 years experience hotel receptionist
@@venkatkavi9018 that's great experience! 👏
@@ys00 tell me sir Can you read now?
Great advice Sir.. thank you so much for opening my mind. God bless you Sir..
Casino & Banquet is also a revenue center.
5 ******
Hello sir. I m yussuf from morocco. Is an online accredited course enough to get a job in this domain or at least get a training opportunity at a hotel or restaurant or anu other opportunities?
Yes, no one in this sinful world will tune our brains
No onlyme everyone should love such as videos
I love...
Thank you for your fentastin motivational video..
I want more videos of department front office can you sir plz make more videos and give more knowledge
Very well explation about front office I like the way he is explaining
Thank you for the great explanation about hospitality Management
Very good tips for Front Desk agents.
Thank you sir
Thank you sir
Nice one
What a wonderful speaker u r... Bravo Bravo. Well can u plz tell what r qualities / traits of a Hospitality Managers...
Sir how to giving the food with respect apposite customer
Thank you for your effort and the valuable information that you shared In addition to what you've mentioned there is another role is followed when it comes to guest complaints called ( L A S T ) LISTEN APOLOGISE SOLVE THANK because for the point of rehearse or repeating what he or she said it might make them more upset specially if its clear informations provided by them , And apologising is very important point to do to share your empathy with them And lastly after solving the problem you should thank them that they share their issue because if they didn't it means they gonna do what you've mentioned with bad review on social media and even their friends
2:17 Ferrari 458 Speciale in the back
Thank u so much sir
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That intro, The Weeknd After Hours🔥🔥. 7
Your videos are full of knowledge. Appreciate your efforts.
Fantastic video , Clear pronunciations
u worked in PHD 2012 time ?
Yes. That's me
“Hospitality is simply an opportunity to show love and care” - Julia Sugarbaker
Nice video thanks - You might want to edit the title to read: "4 simple steps" rather than "4 simples steps"
سلام ،استاد چطور میشه با شما ارتباط داشته باشم،بینهایت دوست دارم از تجربیات شما استفاده کنم ،،خیلی ممنون میشم راهنماییم کنید
For these are thinking about front desk job think about it before applying because honestly it's too much drama. They're so many people with ugly attitude that always complain about everything and always trying to take on you. They always like to argue for anything it's so annoying
That is very true
Really😳😟