WHAT IS EXCEEDING EXPECTATIONS - Master this and you will always be remembered.

Фильм және анимация

I will explain why exceeding expectations is extremely important in the Hospitality Industry.

Пікірлер: 5

  • @edgarlousamaniegoaguilar1495
    @edgarlousamaniegoaguilar14953 жыл бұрын

    So interesting topic and I like so much your videos!

  • @irinabatir93
    @irinabatir934 жыл бұрын

    I like this topic and I would like more examples about personalized services. Keep going!👍👍👍

  • @ys00

    @ys00

    4 жыл бұрын

    Absolutely! there are so many examples, in the end of the day its asking yourself a question, what MORE can I do and can be personalized for this person? So many out there. Glad you enjoyed it.

  • @WissamSalous
    @WissamSalous4 жыл бұрын

    Nice tips Yahya, It is the differentiation but it is more high level so you can make your client, boss, or even a life partner to feel indeed that he is a special not only because he choice me as a partner, employee, company, or a hotel but because we are appreciate his choice and trust. So we earning his loyalty and respect through Exceeding his Expectations.

  • @agustin1889
    @agustin1889 Жыл бұрын

    Hi Yahya, This is Agustin I Found your channel super interesting and educating. I have a degree in Hotel Management and Turismo. I would like to suggest a video talking about standard phrases and tenses used in a 5 star hotel. For ex (greeting, agreeing, welcoming guess, also disagreeing with the customer because yes the customer is always right but there are exceptions) etc Thanks a lot !

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