I am a newbie virtual assistant and your video helps me a lot for my upcoming interview with a client overseas. Very well explained. Thanks to you Paul! Great Job!!

Well done sir. Today is my first time using ZOHO. Your tutorial is spectacular. Thank you for reducing my learning curve. Cheers!

@PNUK

3 жыл бұрын

Ah Peter thanks for commenting I'm glad it helped. More free training at pnuk.co/zohocrm if you need it.

This video is broken into 3 main subjects. Individual Lessons below. Zoho CRM Free 2021 Introduction: 1:19 Zoho CRM New User Ace The Job Interview: 44:28 Zoho CRM Free Version Quick Setup: 1:18:06 Lesson Times 0:00 Introduction Zoho CRM Intro 1:19 What Is Zoho CRM and FREE Pricing Explained 3:33 Zoho CRM 1st Walkaround Tabs Explained 10:11 Add 1st Lead - Leads Explained 17:58 Convert Lead To Contact, Account, Deal 20:29 Zoho CRM - Contacts Explained 23:41 Zoho CRM - Accounts Explained 25:48 Zoho CRM - Deal Explained 32:00 Productivity Ideas 32:58 Mobile App Introduction 35:41 Collaboration Examples 43:19 Introduction Conclusion Zoho CRM Zoho CRM New User Ace The Job Interview 44:23 New User Introduction 45:18 New User 1st Walkthrough 51:27 Leads Explained New Zoho User 56:12 Convert Your leads To Contacta 59:29 Contacts and Accounts Explained 1:03:23 Deals Explained - Your Home In the CRM 1:09:15 Collaboration With Your Team Ideas 1:13:50 Mobile App - Take It With You 1:15:48 New User Conclusion Get Your Certificate pnuk.co/zohocrm Quick Setup Guide Zoho CRM Free Version 1:18:00 Initial Signup for Zoho CRM 1:19:50 Quick Tour Options 1:21:29 Downgrade To The Free Version 1:22:32 Invite New Users 1:25:26 Confirm Invites 1:26:22 Edit Data Sharing Settings 1:28:29 Remove Sample Data 1:29:38 Setup Conclusion - More Free Training pnuk.co/zohocrm

@ThinAir108

3 жыл бұрын

I am a beginner in zoho. I want to share my organazation email inbox with my agents but can't find a way to do it. Can you help me please?

Thanks Paul, am assessing Zoho Projects and CRM for our team. It looks like a good option from your presentation. Great overview!

@PNUK

2 жыл бұрын

Glad it was helpful! more free training at pnuk.co/zohocrm if you need it.

Thanks for taking the time to make videos. When I make a presentation I create a mind map or tree of what I’ll do and what branches come off of it.

@PNUK

2 жыл бұрын

Nice one.

Amazing video! It was exactly what I need to get started. I do have some questions. I'm not clear on using the email portion of the Zoho CRM Free version. We use Google Workspace for an email provider. I use Gmail as my client and my business partner uses Thunderbird (for now). Does Zoho CRM free version link to our email client if we send an email through it? Do we need to do that? What are the best practices around contacting clients via email and what do people using the free version typically do?

Thanks again for the excellent video! I do have another question around contacts and leads. We have a number of contacts we are planning on reaching out to. Can you have a Contact that is not tied to a lead right away? Some of our Contacts are people we haven't been in touch with for quite a while. They may have moved companies or positions. Is it possible to setup a contact first and then assign them to a lead afterwards?

using Zoho for a project management class

I have the basic Zoho account. Can you export an excel file from another source and download it to go directly into your contacts? Also I tried to sign up for free 15 day IT support and that doesn't work. Any suggestions on who I can call? Thanks

I have it and dont use it... and my business Coach leaned on me... So I'm here checking this out to see it's gonna be the CRM for us.

@PNUK

2 жыл бұрын

Ah cool. More free training and a forum at pnuk.co/zohocrm if you need it too.

Nice Video Paul, do we have training videos on what will be happened after closing the deal, video is all about Lead to Deal closed Stage? At What stage, Customer created in the CRM, do we have video on Lead to Cash ?

@PNUK

3 жыл бұрын

Ah this is the free version. It only covers that much. I have videos on Zoho CRM Enterprise level too. I may need to update it though kzread.info/dash/bejne/d2qEypWGmKm6ZrQ.html

I completed the training video 3 times for clarification and understanding. I wanted to get the Certificate. Sharon Daniel I was so excited I found you. Thank you. I need help with transfering my excel adress sheet to Zoho.

@PNUK

2 жыл бұрын

did you not get the certificate on completion? Drop me an email pnuk.co/contact I'll sort it out. I have a video on uploading from a spreadsheet it may need updating though. Have you seen it?

Thank you.

@PNUK

3 жыл бұрын

You're welcome more free training a pnuk.co/zohocrm

Brilliant explanation

@PNUK

3 жыл бұрын

Cheers

Thank you so much

@PNUK

2 жыл бұрын

No problem

This was great content. Thanks for sharing.

@PNUK

2 жыл бұрын

Glad it helped. More Zoho CRM free training at pnuk.co/zohocrm if you need it.

@chopitupradio4286

2 жыл бұрын

@@PNUK i signed up for the free course thanks 🙏🏾

Thanks for this. Very helpful. Just a question, if I delete a note or activity will the other user be notified? or will it reflect somewhere?

@PNUK

2 жыл бұрын

Good question. I'll ask the team.

@PNUK

2 жыл бұрын

A deletion of the note is recording the records timeline. Owners will not be notified.

@PNUK

2 жыл бұрын

more free training on zoho crm at pnuk.co/zohocrm if you need it 🤘

Thanks very much Paul. how can I get certification for Zoho CRM after attending this class? Thanks.

@PNUK

2 жыл бұрын

You click complete.

Is account and contact depicts customer? Or it is the company worker?

@PNUK

3 жыл бұрын

Generally it is Companies (accounts) & People (contacts) you have dealt with. Someone you have provided a quote for. Obviously not all will win. So most will be customers but not all. You can setup a segment for TYPE employee of your company too. So can be company staff aswell.

New user. Paid version, I want to become familiar with system

Hi Paul how would rate Zoho vs Bitrix

@PNUK

2 жыл бұрын

Hello. I've never looked a Bitrix sorry.

thank you for all this class. Your accent is from Dublin, Ireland, correct?

@robbartlett4426

2 жыл бұрын

No, more like northern England Lmao

@AugustinTomasOBrienCaceres

2 жыл бұрын

@@robbartlett4426 Dublin is not 100% Irish accent. Northern England sounds closer to American too.

@robbartlett4426

2 жыл бұрын

@@AugustinTomasOBrienCaceres You've clearly never been to the north of england

@AugustinTomasOBrienCaceres

2 жыл бұрын

@@robbartlett4426 i have been to Manchester and Stoke on Trent in the area and too quick. :-/

@PNUK

2 жыл бұрын

haha I must have had a cold on this day. I'm from Yorkshire.

Hi mate, Would be great if we could have a chat directly.

@PNUK

3 жыл бұрын

Hello. Sorry I don't work 1 on 1 anymore. Here's a link to Zoho Partners I recommend and the discounts they offer. forum.z1exp.com/c/zoho-partner-discounts/198