I hope you enjoy the video and thanks for watching it. Here are my 10 travel tips: samchui.com/2022/07/11/10-travel-tips-to-deal-with-flight-delays-or-cancellations/ Please share your good travel tips to make travel smoother in the comment below.

@samypons3185

2 жыл бұрын

thank you for your job Master 🙌

@reylan9792

2 жыл бұрын

Thank you so much Mr. Sam for the helpful tips and useful reminders I appreciate that. Well done

@ChrisCokeRobinson

2 жыл бұрын

Kurt Hoffman shows he doesnt have the slightest idea of any actual solution when he says European airports lack digitalization

@omaralbik2652

2 жыл бұрын

SAS went bankrupt on Sunday. our family friends booked a flight to SFO from copenhagen but it was cancelled and they had to go to munich

@angeliquebel

2 жыл бұрын

Former crew here. Most rated tip: fly private jet. Correct Sam?

It's crazy, they fired staff during lockdown, gave no bonus or incentive for the staff who stayed and as result they are all burnt out. THEN they created flights KNOWING they only had limited staff. They had plenty of time to hire staff. Airlines can only blame themselves.

@ericbeaulieu4663

Жыл бұрын

Another problem: lot of airlines got rid of a good amount of their fleet. Now they facing problems. Some companies, which own their fleet, have been able to store the planes

@HalifaxComputersRepair

Жыл бұрын

@@ericbeaulieu4663 well you can fly privately and you have no problems other wise , take your chances , airlines cry when they dont make any money , but seem to care less for there passengers , useless air lines lol

@arshad-zaidi

Жыл бұрын

Where i work people where hired in december jan and to date they couldnt get the training bcoz they dont have enough trainers to train them, just imagine staying home for 6 months and getting full salary.

@edithobrien7118

Жыл бұрын

not just airlines! it is airports who dont deliver too! didnt re employ in months what takes just a few weeks...

@sherrriethelyn

Жыл бұрын

sounds like my ex company

I was an airline worker for 13 years in Canada before the pandemic closed the borders. I have since not returned. Found a much better job which also pays a lot more. Many of my former co workers also did the same. We didn’t want to come back. Bad job, bad company, bad customers.

@saadsyed7531

Жыл бұрын

May I ask what was your role at the airport? & what better paying position you found elsewhere?

@Hoovie9596

Жыл бұрын

@@saadsyed7531 Gate agent. Now I run a forklift. Make twice as much money now.

@johnl5316

Жыл бұрын

of course, the pandemic did not close the the borders......ignorant politicians did that

@qcforever5

Жыл бұрын

For Air Canada I suppose 😂😂

@Hoovie9596

Жыл бұрын

@@qcforever5 guess again

The security queue situation is so bad, I can only think it is deliberate. Nice job on this video. I look forward to more.

Thanks Swissport and airlines like Qantas who sacked their own internal operations and outsourced it to the lowest bidder. The Airlines don't care how much their customers are inconvenienced, it's all about making a profit no matter what.

@freespeechfordemocracy2152

2 жыл бұрын

QANTAS exec staff just received huge bonus payments, never use QANTAS again.

@trevorsmith7753

2 жыл бұрын

Any Aussie with an ounce of power has been paid off to work for the glopal bangking kabaal & Agenda 20 30: removing the right to leisure travel.

@dparish84

Жыл бұрын

the ceo of qantas hates australians for some reason, doesn't care about us or the airline

@michaelhoppe3436

Жыл бұрын

Without profit, an airline can’t exist.

@leokimvideo

Жыл бұрын

@@michaelhoppe3436 Without a proper service a airline can't exist. The greed in profit chasing is destroying the airline industry

" Trust takes years to build, seconds to breaks and forever to repair" That's an amazing quote right there 🥰.

Yup, I was one of the unfortunate travelers arriving to London Heathrow from Phoenix on June 19th when the luggage buildup started at the airport. Our flight was delayed 3 hours, but we made it to connecting flight to Helsinki as that flight was delayed too. Our luggage didn’t make it to Finland, and we ended up getting it delivered to our home in US instead FOUR weeks later! Flying nonstop from Helsinki back to US was a breeze; on time and no luggage issues. No long lines either. The tech on security line in Helsinki was fabulous, didn’t even have to take shoes off or electronics out of the bags. Updated, fast machines.

@kingplatform2255

2 ай бұрын

I am sure that if you were wearing boots, they would make you take it off (it happened to me, not in Finland though).

Thanks for your really useful and informative tips Sam - I now *only* ever take carry-on / hand-luggage where possible and also try to do everything online to avoid any paper print-outs that can get lost. Keep up the amazing works - I'm addicted to your fantastic videos, you truly are the King of KZread Global Aviation. So much love for you here in London, England my man.

Wow, you KNOW things are bad when Sam suggests alternatives to air travel. 😑

About a month ago, I flew from Amsterdam Schipol Airport to Barcelona, Spain. Although the check-in was relatively fast, the security line took 4 hrs and 47 mins. My flight left at 5:00 PM and thank goodness I heard about the craziness at Schipol and arrived at 12:00 PM. Though this seems super early and intense, I barely made the flight. I searched frantically for the terminal/gate and got on the plane. After 1 1/2 hrs delay, FINALLY we took off. Terrible experience I'm considering reporting the airport. I'm pretty patient but this was INSANITY!!!!

@Turtle262

Жыл бұрын

Thats Horrible, If It Will Wouldent Stop Even Trough The Winter-Spring Time That Will Be Horrible Because Well Have A Non-Stop Year Of Delays And Cancellations

@charisma-hornum-fries

Жыл бұрын

The government derouted and diverted traffic to other airports and reduced the amount of passengers. You can't report the government of The Netherlands for doing what they can to make it bearable. I was rerouted to Rotterdam. Your airline should have rerouted you. They had the opportunity to do that. Report them to the airport managers and the government.

@edithobrien7118

Жыл бұрын

i think not just airlines but airports should be paying people compensations !!!

@MsMinoula

Жыл бұрын

@@charisma-hornum-fries So the airport has no say in how many flights they can service? Please

@user-zc1du4wo3j

Жыл бұрын

Shiphol was bad already before the pandemic. The worst is that they don‘t give you food or drinks while you are in queue even though they are legally required to do so in Europe.

Thanks Sam, you give some useful tips here on how to travel prepared in this year of great stress and disruption

Great advise Mr. Chui! I'm sure there are travelers who wished they saw this video before the made plans. Thanks for the great data.

The thing is, both airlines and airports have seen this coming and yet choose to ignore it. I think this is almost criminal

@zurbscu

2 жыл бұрын

About almost criminal, yes I completely agree with you. Some criminal action from diverse people, CEO's, flight management, airports, politicians, etc. Hope there will be just one rich will go to court against them.

@CruiseControlM3

2 жыл бұрын

Yup! THEY create the issue and we have to suffer. This seems to be the new trend in almost all walks of life since 2020🙃

@dontbanmebrodontbanme5403

Жыл бұрын

Yeah, you don't know what you're talking about, sorry to be so blunt. First off, there's a shortage of pilots and that's simply due to covid. Flying a plane isn't like riding a bike! When you haven't done so for a while, you have to be re-certified to fly that plane again, which takes time. Now if you have thousands and thousands and thousands of pilots that have to be re-certified, something that's never happened EVER in the history of air travel, well you can imagine there's a very long queue to get these pilots back in the air again. Next, you had a lot of pilots who were scared of the virus and just quit or retired. Lastly, there's a pipeline of students who want to become pilots. Well who wants to spend $100K to become a pilot, only to find out there's no job? So once the pandemic started, many future pilots said screw it, I'll go do something else. Let's continue. Next, you have airport workers all around the world that are striking for higher pay. I know this first hand as I was traveling through Amsterdam last month and got caught up in their strike (and missed my connecting flight). Clearly, the airline has no control on what airport workers do. You want to say airports should just pay workers more money. Surely, lovely, where is that money coming from? WE JUST HAD A PANDEMIC AND NO ONE WAS FLYING! Both airlines and airports are in major trouble right now due to lost revenue. But according to - what's your name again? - "dave van beers", the airlines and airports are losing billions upon billions of dollars all because they just ignored things. And somehow this makes sense to you?

@dontbanmebrodontbanme5403

Жыл бұрын

@@CruiseControlM3 Please tell me, how did the airlines and airports create this current problem?

@Lemonade_Stand_

Жыл бұрын

@@dontbanmebrodontbanme5403 but why didnt they do the recertification before? Also most airlines never stopped running, they just reduced flights. It 100% is the airlines fault.

I'd blame the airports and the airlines for treating their staff horribly, causing these terrible situations. Here in Australia, the CEOs of airlines and airports are blaming each other, in one case, Qantas CEO Alan Joyce has blamed innocent passengers for causing this mess, though Qantas has made several poor decisions (including using third parties) to get to this stage. Appaling.

@syl812577

2 жыл бұрын

Too bad someone can't fire the overpaid CEOs and use that money hire more actual workers plus give those frontline workers better wsges..... in a perfect world

@dontbanmebrodontbanme5403

Жыл бұрын

You can do that, but you'd be wrong. The blame is due to the pandemic and the ripple effects due to that. * Many pilots who were furloughed simply retired. So those are pilots we lost that we're not getting back * Some pilots quit to do other things. We *might* get some of those pilots back. However, all of them and those that didn't quit still have to be re-certified to fly the planes. It's not like riding a bike. Once a pilot has been out of the air for too long a period of time, they have to go back to training. Now imagine thousands upon thousands upon thousands of pilots needed to be re-certified, something that has NEVER happened in the history of air travel. Well clearly you're going to have a huge bottleneck. But there's more. * The student pilot pipeline had a two year period that was severely disrupted. Who wants to spend $100K to get through pilot school and there be no job? Great, we now see that we're getting past the pandemic and students are going back to school. But we have two full years of students not becoming pilots! Airlines had no control over anything I wrote above. I could write a lot more, but suffice it to say, what you wrote is wrong.

@kevingould6725

Жыл бұрын

Alan Joyce has sacked workers and used the pandemic as a cover story.

@Michael-db4sn

Жыл бұрын

@@dontbanmebrodontbanme5403 Good reply. I don't think paying CEOs less and front line staff more is wrong. It's a nice gesture. And it wouldn't cost the companies that much. They are sitting on huge cash surpluses. An airline is a utility like a public bus service or the postal service. They compete for customers, and also for employees.

@mrhman

Жыл бұрын

I hate the term 'ramping up recruitment'. Heathrow is using the same term to describe their recruitment and let me tell you, its all lies. I have family that work in Heathrow and they've told me the Recruiters are very very picky, and on top of that there are sometimes months to wait just for a security pass and background checks. Heathrow and its airlines are very greedy (excluding Emirates, nothing but praise for them). My own mother worked at Heathrow for more than 35 years as check-in staff. When covid came around the bosses saw it as a way of gaining profits by getting rid of staff. The severance package they offered her was shameful. They are now asking for her to come back. Guess what, she said no. Greedy fat cats can do one.

I flew KLM from Amsterdam to Dublin and back this weekend. Both flights were delayed by 1-2 hours due to late incoming flights and further delays because ofg operational issues (there was no pushback tractor available in Dublin, for instance, and the flight to Dublin was overbooked, which took a while to sort out). However, security was OK on both sides (Amsterdam on Friday, ~ 30 min, Dublin this morning ~5 minutes), both KLM crews were friendly and professional and my checked luggage arrived in the baggage hall in reasonable time at both airports. So, while the delays were annoying, my luggage and I did get where we wanted to go.

Hi Sam: thank you very much for being such the aviation and travelling watchdog that you are! I live here in Guelph, Ontario, Canada and I wanted to travel to Malta this summer but because Pearson International is in such chaos, I've chosen to travel next summer and by then, hopefully things will die down. And having mentioned all of this, I definitely will take your travel tips into profound consideration! Thanks again!

@ahmedzakikhan7639

Жыл бұрын

Lol. Come on who cancels their international flights for airport delays ?

@roses.9181

Жыл бұрын

Looks like this summer might be just as bad. What a shame Canada got stuck with such shitty airlines.

@Mmaulin12

Жыл бұрын

I flew DFW-YYZ on Air Canada a few days back with no trouble

A few days ago I myself was going to travel with my family to Jordan from Bahrain. Our tickets are staff tickets since my father works at the Gulf Air Airline. But with the number of passengers that were traveling that day our flight got delayed for around 4 hours and once we arrived at the gate our seats were taken and we had to travel the next day. Not to mention the amount of people that were at the airport was unbelievable.

Great video, I was waiting for someone to sum up the current ongoing situation around the world, It definitely gives an idea what air carrier and country to transit through when booking flights.

Thanks for the tips, man. Appreciate it.

Thanks a lot Sam! Very useful.

After nearly 10 years at a major US carrier, and as a ground employee, I quit back in 2005. As much as I love to travel, I dread commercial airports. The only place that raises my anxiety. From TSA molestation and harassment, endless long lines, delayed & canceled flights due to pilot and crew shortages, IROPS, and dealing with some passengers who are dangerously on edge. I blame the airlines 100% they have truly created a systematic monster. I've since found a better job with higher pay and an excellent pension. I am so glad I left.

@johnchristmas7522

Жыл бұрын

BA at Heathrow, sacked over 10,000 staff blaming Covid restrictions, knowing full well that staff sacked that way would not easily want to return. They also knew when Covid was ending but didn't care about customers -let them wait was the attitude and still is. Heathrow Airport has acted the same way, even expecting airlines to reduce their flights as the momentum picked up. Its a arrogant way to run a customer based business.

@valerieneal2747

Жыл бұрын

I'M SORRY YOU HAD TO ENDURE A TOXIC WORKPLACE SUCH AS THAT. AND I'M GLAD YOU FOUND SOMETHING FAR BETTER. THERE'S NOTHING LIKE BEING TRULY VALUED AS AN EMPLOYEE; ALL WE WANT IS RESPECT AND ACKNOWLEDGEMENT FOR JOBS WELL DONE AND DECENT SALARIES.

Dublin airport has managed the people traffic very well. There are still queues but well managed to make sure you don’t miss your flight.

Sam very interesting video., thanks for the info, you're my fav👍

Excellent video. One of the best. Good job!

There's no employee 'shortage', but companies' greed. They've got loads of governments money back in 2020, but instead of using it to keep their airline workers, they went for their own stock buy-backs while firing close to 500000, (yes, that's half a million) workers during the pandemic, and now not hiring them back, just because they can draw on stock market profits without actually providing service to their customers.

So many of my friends in the airline industry (mostly ground staff) have been fired when covid started and not given any alternative for them to consider returning to the business anytime soon. Most people who work in this industry are truly passionate about what they do and have rather low salaries compared to other businesses. But the way they were treated and let go just lacked respect from ground handling companies, airports and airlines... a lot of experienced people have left the industry forever and what is happening now is solely the company's managements fault in thinking about short-term cost saving and not being able to project themselves further into the future. I feel truly sorry for anyone who is travelling and experiencing all delays but please, don't let your anger out on staff. They are trying their best to come up for their managements short-comings...

@andersonrodriguez8258

2 жыл бұрын

These companies only think short term look at the 380 retired to soon a lot of them bringing them back lol they only think bout quarter earnings

@adstix

2 жыл бұрын

Yup, the poor airport staff are equally victims! They're overworked, underpaid and now have to take all the heat from frustrated travelers!

@LINJ638

2 жыл бұрын

Blame the fucking globalists for allowing this to happen, not the airline employees.

@LINJ638

2 жыл бұрын

@@andersonrodriguez8258 SMH......

@tipptop9

Жыл бұрын

Swiss is 100% correct, I know more ex aircraft mechs than I do working aircraft mechs. Most have gone to pharmaceutical and renewable energy where pay and conditions are much better and stress is much lower.

Extremely helpful info, thank you, Sam. And so wide ranging. Really great detai. 🤪👍👍👍

Good stuff Sam - all sensible tips 👍👍

Sam, these airports knew exactly how many people would be at the airport on any one day. So they allowed tickets to be sold that could never have been managed by the airports. Totally negligent and greed driven.

I flew ZRH-MAD-AGP/VLC-MAD-ZRH with 4 pieces of checked in luggage earlier this month with no problems or delays whatsoever even though airports were busier than ever, looks like AENA has things under control. On the other hand after watching your video I’m happy my next trip this week is on sleeper night train 😅

@mikeleone1347

Жыл бұрын

I flew PHL-ZRH on American Airlines a month ago (June 24), and not only was it not delayed, the flight actually landed an hour earlier than scheduled ...

Great video from Sam as usual. I cancelled 3 of my trips over the last 12 months as I really don't fancy long queues and lost baggages. Most of my friends who traveled during the same period told me a lot of such horror stories. I really miss travelling and seeing family and friends abroad. I hope all these issue get ironed out soon.

Thanks Sam for sharing useful information

Airlines did hire in preparation for the summer, major issue is a large amount of employees were given incentives to retire for covid and many others just laid off. with a rehiring spree, the numbers the airlines have (employees) were comparable to 2019 levels early 2022 (at least for our company), however there was a major lack of experienced workers. We are now seeing alot of newhires quitting at the larger airports since the workload is substantial and only worsening as the worker shortage is growing, they did start hiring at substantially higher rates but we are now 500 workers short at our major hub, we were 200 short a month a go and less than that in March. Basically we need our fully experienced 2019 roster to handle this season but we have maybe half of those workers and the other half are new hires off the street that are dwindling in numbers by the day... - Ramp worker

@Wholelottarosie-lc8ed

Жыл бұрын

I would love to work for the airlines, but they require the 💉. That's another reason they are short people.

@Kaibigan39

Жыл бұрын

@@Wholelottarosie-lc8ed and people are dying from it. A third reason.

If you’re flying with HAND LUGGAGE ONLY, pay extra for priority boarding if you can. That way, you’re sure you’ll get space in the overhead bin. Once those are full, they will make you check your bag at the gate and it can still get misplaced or lost (and you won’t have the essentials handy if you put them in the main hand luggage bag).

@micca143

Жыл бұрын

Gogooggogooggoogogogggogoouoggogogougogouogio ishe

@VolcanoGroupie

Жыл бұрын

Great advice.

@howdan1985

Жыл бұрын

That is a good point (regarding getting overhead bin space) but I've always thought that paying for "Priority Boarding" was a total mug's game/waste of money as I used to say to people "We're all going to get to our holiday destination at the same time, you're not getting there any quicker by paying for PB" 😂

@KBinturong

Жыл бұрын

If you don’t want to pay for priority, to not take a solid bag but a soft bag instead. You are less likely to be required to check your handbag.

@MarkoProximo

Жыл бұрын

@@KBinturong I used to travel with Rick Steves convertible carry-on, a very practical soft bag that can be worn as a backpack. But I started missing wheels as I grew older... I usually travel 3-4 weeks at a time, often combining several flights with trains, buses, public transport and lots of walking. Now I use a Samsonite S'Cure carry-on which is quite slim, so it fits most overhead bins, especially the newer ones that let you put your case upright on the side. Even if a normal case wouldn't fit when there are already several bags inside, the S'Cure can. Also, it has no zipper, but a 3-point sealed closure, so it is very hard to get into quickly (as if when someone wants to snatch something from your bag in transit, or if your hotel room has no safe).

EXCELLENT!!!! you do a great job and THANK YOU

That's the most useful air travel video I've ever seen on youtube, and thanks for the tips!

Sam thank you so much for this information, I’m traveling to Hamburg first week of August, I’m flying Air Canada from Seattle-Vancouver-LHR-Hamburg vice versa. I really was thinking of not checking in my luggage and just use smaller travel bag than suitcase so that I can just placed it in the overhead! Now you make me made up my mind, I’ll go ahead with my plan. Thank you so much!

@shawnbell6392

Жыл бұрын

Carry-on-only is a trick regular business travelers have been using for a long time. There are plenty of videos on that kind of packing. I went to Australia for two weeks with just a bike messenger bag. It can be done.

Wonderfully honest. The Iceland Air approach of carrying baggage handlers is fascinating

@ellecievee4428

Жыл бұрын

These people are simply geniuses.

Thank you for these great tips.

Sam probably one of the best information videos you have done and I am sure it will help a lot of people.

Just flew YYC to BKK on Air Canada, with ANA handling the final leg. Both my Air Canada flights were very late on departure, But ANA was stellar. Plus Bangkok seems to have there stuff together. From the time I got off the plane in BKK, I was through customs in 10 and minutes and about 15 minutes latter I had my baggage and was out of the airport. Well done BKK, 25 minutes from deplaning to being outside the terminal.

@Yamato-tp2kf

Жыл бұрын

That's probably because BKK airport didn't fired any employee..

@purnasaimadala

Жыл бұрын

Looks like asia isn’t having these staff shortages

@nomeka6518

Жыл бұрын

@@purnasaimadala yep

@sapphire3084

Жыл бұрын

@@purnasaimadala Either that or they're only flying at their current limited capacity.

@jdv2093

Жыл бұрын

Well its not really a high time season in Asia, its monsoon season already so people aren’t really travelling

Hello Sam Austrian in VIE is handling the situation pretty well. The big advantage they have is that Security Checks and most of the Ground Handling Services is done by airport staff. VIE never outsourced the departments. Additionally the airport did not let any staff go during the pandemic. So right now they are in a pretty good spot.

@japaris75

Жыл бұрын

I love Austrian. My favorite airline in Europe. Unlike Sam's advice, I would rather fly with a connecting flight in VIE than fly direct from my airport to my destination airport.

Great info. Thank you. It will get better after summer.

Awesome Video Thank you Sam

I flew this morning with Eurowings from Heathrow to Hamburg with hand luggage only, it all went very smoothly and we arrived on time. Last week I flew from Heathrow to Dublin return and that also went smoothly. However I did get to the airport about two hours before all my flights. I was visting relatives I couldn't see during covid but I think I would avoid flying at the moment just for a holiday. I was just lucky with my four flights.

Hi Sam not sure if you saw the news in Australia recently. It seems to suggest in particular Qantas case that a lot of experienced ground crew, perhaps even pilots and cabin crew with over 30 to 20 years experience have been let go during the pandemic even with government assistance. As far as I am aware they have not asked for the experienced crew back and in their place have put contractors with little to no experience to meet the demands of supposedly full time workers. The result is low staff morale, burnout and ineffective communication or handovers to get tasks done. This appears to be a global issue and not something unique to Australia.

@jetaddicted

2 жыл бұрын

I will confirm that it is global…

@SamChui

2 жыл бұрын

Hi Nalin, Yes I follow these news. It is happening in many places for cost-cutting and savings. Passengers are suffering as a result.

@qwato

2 жыл бұрын

That's capitalism at their purest form.

@-Tartarus-

2 жыл бұрын

Same here in Spain

@ks5523

2 жыл бұрын

The Government's don't want you to travel anymore. Period.

Useful content, links and tips. Great video as always.

Thank you for this very informative video.

Flew to Dublin from Manchester and then to Heathrow last week on Aer Lingus. Just a slight delay on the London flight, no problem with checked luggage. I guess I'm lucky!

In this chaos, I flew three days ago, with Emirates. From Frankfurt, Germant to Incheon, Korea. Guess what, it was a perfect flight without any delays and long queues 🙈 Although A380 to Incheon was almost full.

@BibaSenana

Жыл бұрын

At the moment Emirates is the best... They "rebelled" to LHR who forcing airline cancel flights nd telling thm not to sell tickets ...outrageous!

Thank you for this information. Good to know.

Thank you Sam, your guidance are very informative.

I flew four different airlines in Europe this summer. Zero delays, zero lost luggage, and I accidentally bought a fast pass to get to the gate (lucky). The last flight lost my luggage 😭😭😭😭

My list includes Dublin, Heathrow, and Amsterdam. The problems include very long lines for security checks which can last several hours.

@arjunchatterjee1696

Жыл бұрын

Make travel painful for ze plebs.

Informative. Thanks!

Thanks for sharing Sam, truly valuable tips and tricks to fly post covid era

Hello sam thanks for the video very informative

When I was working for the Federal government that was years before 9/11, some years, we were required to take the GSA bird-brained scheme of contracted "paired airlines". I had a project meeting at San Antonia Texas the next day. I had to fly early the day before as the government travel office issued me an itinerary from Pittsburgh via east to NY LaGuardia, west to Chicago O'Hara, then south to Dallas, then west to San Antonio. I got up at 5:30 AM the day before, flew from Pittsburgh to NYC, changed plane, then flew to Chicago, changed plane, then Dallas and finally to San Antonio. By the time I got into San Antonio, it was 12:30 AM, a total of 18 hours. The government rental car company had left. I took a cab to the hotel for $15. That morning I took another cab to pick up my rental car. Another $15.00. The direct flight would have cost the government $30 more and would take 2 hours. As usual, in the government, the left hand doesn't know nor care what the right hand will have to do.

@bobcaygeon6799

Жыл бұрын

What insanity!!! 😲

@edithobrien7118

Жыл бұрын

DISGRACE ! 30 dollars more in their own pockets ...

Great video Sam👍

Thanks Sam great information

I recently flew from Dublin (DUB) to Pearson (YYZ) and knowing about all the luggage delays left my suitcase behind and flew with carry on only. I think that it was a smart thing to considering the current situation.

@bobcaygeon6799

Жыл бұрын

If I HAD to fly anywhere right now, that's what I would do also.

Oh wow that's a nightmare for travelers from around the world but thank you so much for the travel tips, Sam. Btw, if you want to visit Indonesia, i advise that it will be quite safe for you Sam and all of you to visit Indonesia🇮🇩 by August 2022 because this month the covid cases in Indonesia has gone up again. 👍👍 for this video and still a big fan from Jakarta, Indonesia.

So glad to see you back!

Thank you for this Sam. I'm well aware of all the US airports' and carriers' faults and delays, but I'd never seen stats like these. The specialist interview was a nice touch. Helpful data about European and British airports as well, thanks.

In 2020 when the airline industry shut down due to covid and airline workers lost their jobs, they asked customers to buy air tickets like they bought toilet paper, in order to save the industry. They also asked their respective governments for bailouts, which they received, so to me this is a complete slap in the face for airlines to treat customers this way at a time when the world is now opening up for travel post-pandemic. We all wanted the airline industry to survive and encourage governments to save the industry, so for airline workers to turn around and treat customers this way during the peak season of summer travel is so unfair, shame on them.

@TWCHHK

2 жыл бұрын

All of what's happening now comes down to one word: management If there are people who should be accounted for all the mess right now it's the airlines, ground handling companies and airports management who prioritized short term cost savings over long term projections...

@personperson143

2 жыл бұрын

@@TWCHHK Here in Ireland, Dublin Airport laid off literally everyone during the pandemic. When things picked up again, most of those who were laid off found other jobs. the contracts being offered out are also terrible which means Dublin Airport are now struggling to find people to do the work. it's a mess.

@TWCHHK

2 жыл бұрын

@@personperson143 Yep, I think it's pretty much the same across the world. Companies fired their people and now try to re-hire them at even worse conditions than they used to offer...

@fgsaramago

2 жыл бұрын

Those same workers are being asked to work overtime while oftentimes maintaining the 20 to 50% wage cuts they got due to covid. I cant blame them for striking

@jg-xx8oh

2 жыл бұрын

It’s not only the airlines it’s the government’s giving out free money and now there’s a shortage of employees

This was already apparent in early May with staffing issues in most airports. The ramping up of staffing is at least 1 year behind demand.

@mrhman

Жыл бұрын

I hate the term 'ramping up'. Heathrow is using the same term to describe their recruitment and let me tell you, its all lies. I have family that work in Heathrow and they've told me the Recruiters are very very picky, and on top of that there are sometimes months to wait just for a security pass and background checks. Heathrow and its airlines are very greedy (excluding Emirates, nothing but praise for them). My own mother worked at Heathrow for more than 35 years as check-in staff. When covid came around the bosses saw it as a way of gaining profits by getting rid of staff. The severance package they offered her was shameful. They are now asking for her to come back. Guess what, she said no. Greedy fat cats can do one.

So informative Sam. Thank you so very much.

Great informative video !

Super, super helpful. I just took a job in investment banking and I am flying all the time now. 2 weeks in I already missed 1 flight and most have been delayed. Very true about morning vs. evening or even afternoon flights. Very high percentage of delayed afternoon and evening flights. When I have important meetings I plan to arrive hours in advance to allot for airline/airport delays.

I blame the airlines and the third party companies they use because I find that outsourcing airline operations to ground handling companies is not a good idea because these workers generally aren’t as happy than those who are paid directly by the airline they work for.

Thank you for the very informative video

Thank you for providing such timely and practical information and advice.

I was in a Situation like what many experienced. We were flying to Sacramento from Paris and we got to the airport at least 2 hours before departure. Which lowered to an hour but the line for customs took so long that they did inform us the flight was delayed, then some what later boarding started. Eventually they closed our gate due to the lack of people who couldn’t get thru customs and stuff like that, which INCLUDED US. When we got to the gate, the gate ALREADY CLOSED just a minute before we got there. So we had to get a new plane under a new gate and that took about an hour. So finally that were thru security, we got our new plane after transferring terminals because CDG was HUGE. and we flew to Seattle. But this isn’t the end. Once we got to Seattle we tried to find a flight to Sacramento but the thing about this was our luggage was all over the place so it was just interesting. When we were flying back on June 17th, we had a party of 6 so trying to find a plane with that many open was a bit of a challenge. We did find some with like 5 but we then realized we would have to split the group. About an hour later we split the group into 3 and 3, and that meant 3 boarded a plane when it was available and 2 others including me was gonna have to stay the night. After the night we go back to the Seattle airport and it was easy to go thru security and we were finally able to get home.

@lutomson3496

Жыл бұрын

Had this same problem going from Orlando to Sacramento on Delta..Southwest seems to have better service and reliability, not a fan off Delta anymore and I have a ton of miles to use up, shortage of pilots, crew and any weather delay will cause hours and hours of delays

@valerieneal2747

Жыл бұрын

THAT IS HORRENDOUS !!

Sam, I use to work customer service for the Atlanta airport and your tips were spot on. I would advise people connecting through ATL to become familiar with the airport layout before they arrive. The airport is HUGE and it's not always easy to find someone to help you to your next gate or baggage claim. But the signage is good. Just keep looking up and you will get to your destination much easier. Also, bring your own food. All of the restaurants in the airport have not reopened because of lack of staff. Those that have are swamped with passengers. And one more thing: GOOD LUCK!😊

@jenmar9428

Жыл бұрын

Hi Stan, I will be flying from Amsterdam to Atlanta with Delta Airlines next year Feb. I will only be 7 hours in Atlanta. Are restaurants at the Atlanta airport open now? Cheers, Jen

This is really useful information for us!

Great tips Sam.

I was flying from Singapore To Bali on July 6th. At Singapore, Terminal 2 Is closed for renovations. So They have to fit flights at all Terminals. I checked in at Terminal 3 At Changi, but The gate was at Terminal 1 which is a 30 minute walk. At the gate, Changi has their Security Is at the gate so we had to wait for another 10 minutes for security. But surprisingly, the flight left 5 minutes early! So in Singapore at least, it isn’t the worst. When I looked at the screen for the flights, no flights were Delayed/ Cancelled!

@nomadblueprint

Жыл бұрын

Yes you're right. Touched down in late June at Changi everything was super ease. No hectic havoc scene like these. I even visited Jewel just to appreciate the view of this best airport in SEA region

@maddieong4486

Жыл бұрын

All the terminals are connected via skytrains , it takes less than 3 mins to get to another terminal once you're on the train.

@What-the-sigma68

Жыл бұрын

@@maddieong4486 I know but the train was full.

We just had an evacuation at SFO international terminal last night due to a bomb threat. They reopened almost midnight. It’s one of the few major delays this airport has ever had.

@alexmullane191

2 жыл бұрын

I was working in Terminal 1 when it happened. I was luckily in the breakroom at the time so my coworkers and I were safe, but when I left the airport around 10 that evening everything was chaotic. The airside section of Terminal 1 was packed with people from the International Terminal, and some even took to walking all the way to the garage, which is nearly an entire MILE away.

Very informative. Thank you.

Thank you for all the information.

You friend’s joy riding around the US in the midst of these flight delays is absolutely absurd. He deserves as many delays as he experiences for making the situation that much worse for passengers who actually need to get somewhere.

Traveling in the summer is never a good idea unless absolutely necessary. I do most of my traveling between autumn and spring. Not only are these usually the cheapest times to travel (excluding big holidays like Christmas), they're also the times with the fewest tourists, so fewer lines at popular attractions, lower hotel costs. I understand that holiday travel is heaviest in the summer because that's when children are mostly out of school and parents take their work vacations, but it's something I avoid doing with my family.

@harbanskaur8146

Жыл бұрын

It's true 👍

@qiminyang9331

Жыл бұрын

If you travel with kids, not much flexibility.

@rajeshk9175

Жыл бұрын

I got something planned Sep and hope the baggage issues get better by then. I need to buy some essential stuff from back home

@sainnt

Жыл бұрын

@@rajeshk9175 September should be okay.

@christophercobb249

Жыл бұрын

It's a luxury to avoid summer travel. Many people don't have that flexibility.

Thank you sam, what an informative details of flight issues! Keep it up, God bless 🙏🏻

Very good info! Thank you

Thanks for the honest video Sam. I flew with Lufthansa 2 weeks ago and have been in transit at Frankfurt airport. From the last month 3 times, they're changed my flight and even that 10 min before the normally take off the time it's been cancel without anyone come to tell us. All the staff are under pressure. We needed to ask from another gate for some information about our flight and even though they don't have good information. Because so many people I saw families with very young babies ( 2 months) without enough food, change and no proposition to sleep in the hotel because is all full around 200km from Frankfurt Airport. We rent a car from Frankfurt airport to Marseille and drove all night. 5 days after I get my baggage at my final destination. I love travelling, I love being at the airport but right now not.

@SamChui

2 жыл бұрын

Did you receive any notifications by text/email/app? You should try to claim compensation if it is last minute with EC261 regulation. (Try AirHelp) This is very unfortunate especially your case with young babies.

@nicolasguerineau9346

2 жыл бұрын

@@SamChui Yes Sam I already made the claim with Airhelp. It was an experience to be inside the airport where you usually feel happy and impatient to fly. 2 hours before take-off I get the notification about the changing gate. I put my phone away because I was believe everything will be expected for our flight. Some crew at the airport tell us our flight will be on time. When you believe that you feel good but every 10min we hear so much new about is cancelled etc... What I can make a conclusion about my experience is even you checked every 10min your statue flight or your ask the staff at the airport to be sure for your flight is happening you need to stay calm. This summer doesn't check in your baggage because it will arrive late for sure. Put an Airtag inside if you don't have a choice. ( it wasn't my baby. It was a couple next to me)

I just flew United Newark-Milan(Malpensa) roundtrip. Honestly, I have no complaints, except that Malpensa was woefully disorganized.

@christinejenkins4698

2 жыл бұрын

Maplensa was disorganized before COVID.

Thanks for the information ❤️❤️❤️

Great video. I always enjoy watching your videos. Very informative and good to see. They inspire me to get out there and see the world 🌎 on different airlines ✈️. Thanks again for sharing.

Sam, I will add another 2 pieces of advice: (1) don’t book yourself on code-sharing flights because each of the airline will try to blame the other without regards to your as the customer (2) don’t book via a travel agent, do it directly with the airline company, because whenever you have any ticketing problem or flight changes, the airlines will not entertain you and direct you to the agent, but the agent will blame the airlines, so you as the customer will go into a loop.

@angeliquebel

2 жыл бұрын

👏😄

@Moonchild77777

2 жыл бұрын

I experienced this on my most recent vacation to Israel. Booked through Priceline. Flew with an AA affiliate. Both airlines had conflicting info. Disastrous when checking in. Almost missed my flight back home.

@JennyKara

2 жыл бұрын

I have to disagree on this. You can’t generalize it. Travel agents are here to help. I have a travel agency and you can’t imagine how far we go just to help our clients when they have problems. If you are good at contacting the airline, perfect, go ahead. But there are passengers who need assistance and that’s where we come in. Maybe not all do it, but please don’t generalize.

@organizedchaos4559

2 жыл бұрын

How do you know if it’s an code sharing flight?

@yamyk74

2 жыл бұрын

@@JennyKara I agree with you that I cannot generalize. I am just sharing my personal experience.

I flew Royal Jordanian (my company booked the tickets, I would have never). Long story short, DMM-AMM-JFK. My baggage was delayed for 11 days. They recieved it on the 8th day, but paid for 2 business day shipping via FEDEx which could have included a Saturday delivery, but didn't check that box. I'm trying to get compenstated for the diaster, but none of the RJ staff have written back to my email for compenstation as per law. Shocker.

Thank you so so much for all these tipps🙌

Good one Sam. Thank you!

I work for one of these airlines (not naming) but it’s the airlines fault…100%…the reason for shortage of flights is pay…where I work we got out pay reduced by 10%, then during covid our work responsibilities tripled whilst being underpaid still…now almost 2 years after the beginning of the pandemic and whilst travelling is technically more possible, we still have not received our pay back. People are leaving because there’s no point in staying and getting underpaid, and new staff leave after a short while for the same reason. If the company’s don’t pay us then more people will leave, the more they leave the worse it gets.

@bigyardstyle00

2 жыл бұрын

I don’t blame you and your co-workers. They took tax payer bail out money and lined their pockets. Airlines have the worst management.

@syl812577

2 жыл бұрын

Yeah CEOs give themselves a nice raise. Ridiculous

Lost a check in suitcase on Cathay Pacific from HKG to DEL a couple of weeks ago. Filed the claim and everything. Items added up to around 1,500. Really hope they find it or reimburse a similar amount. I’m in the Hong Kong airport going back home to San Fransisco at the moment and haven’t heard back from them. I think it’s really gone. Either the airline lost it, or someone picked it up at the baggage claim in New Delhi. I had a lot of gifts for family members and couldn’t give them to them. 😢😢

@islandgirl3330

Жыл бұрын

Sorry to hear. Yes, it is a good time for thieves. I hope you get It back with everthing in it.

@hillerychan9483

Жыл бұрын

Oh no! Have you heard anything back since you’ve filed the missing baggage claim? I hope you get your luggage! 😢

@fearless6947

Жыл бұрын

any feedback?

@aaravvs

Жыл бұрын

​@@fearless6947 never found it :( my guess someone took it thinking it was theirs at the new delhi baggage claim and didn't bother to return it. cathay pacific reimbursed the amount of the suitcase and its contents though, so props to them.

@aaravvs

Жыл бұрын

@@hillerychan9483 never found it :( my guess someone took it thinking it was theirs at the new delhi baggage claim and didn't bother to return it. cathay pacific reimbursed the amount of the suitcase and its contents though, so props to them.

EXCELLENT presentation and depth of information!! Thank you.👍😎

Hi Sam, great channel by the way. Could you do a video about travel insurance? Luggage, flight delays & cancellations?

Interesting to see people in other countries experiencing what has always been normal here in PNG. The airlines here are not exactly what you would call punctual. My last flight from Rockhampton the Lae took 3 days with 2 overnight hotels (Complimentary) on a normally single day trip.

Dear Sam, In Spain Iberia is doing a great job! Madrid T4 is working as usual and Iberia flights arrive at destination as scheduled.

@Ghost_Skullmask

2 жыл бұрын

Really?

@charlesreading9958

2 жыл бұрын

@@Ghost_Skullmask Yes, In fact today I've had my return flight from LPA to MAD with Iberia. The flight has arrived before scheduled and the luggage system at MAD T4 works perfectly.

@Ghost_Skullmask

2 жыл бұрын

Yeah this is why we should always book flight for early mornings

Thank you for Sharing this Sam. I'm travelling next year so this tips are surely handy. Greetings from Papua New Guinea!

Thanks Sam, HK brother good Info !!