The part where a customer will say their drink order as fast as possible because they think its impressive and then they'll treat you like you're stupid when you ask them to repeat themselves slowly is 100% legit.

@EverydayWandaful

5 жыл бұрын

Trave Lien I hate that

@ClaudiaCATT

5 жыл бұрын

especially when they say the long list of what they want but not the size so i can’t write it down on the cup

@hgjjjcgjbgujki2660

5 жыл бұрын

Trave Lien ask them what they said fast

@kyrabell6216

5 жыл бұрын

And you arent writing anything down cause you don't know the size/ if it's hot or iced and they just keep fucking going

@hananeblanton5129

5 жыл бұрын

I call him the red hair asshole who works for the government. He's come in right when we open every other day. He was extremely rude and had a 30 drink specific order and he's ramble it off fast. Even when you memorized it and repeat it back he'd change one thing to be rude or obnoxious

Tbh - your name is probably spelled wrong because the barista doesn't have time to ask you to mumble your name for a third time...

@jakeeatsbabies

5 жыл бұрын

ASampleofSteve Thank you. These grown ass people talk like they’re 3. SPEAK UP!!!!

@ginasv1857

5 жыл бұрын

For all the tourists coming to Starbucks ,please made up a “Starbucks name”,don’t spect that the barista is going to spell it right ,when we have a thousands of people coming from India ,China,Japan....etc. we are not going to spend 2 minutes of our precious time just to write your name right.

@aprilrawls8929

5 жыл бұрын

Jake Johnson AMEN! Everyday im like why does everyone whisper!

@biancawood1404

5 жыл бұрын

Yes!!!!!!!!

@FitnessSweets

5 жыл бұрын

Jake Johnson I hate interacting with socially awkward folks. Speak tf up. Annoying.

What I HATE is when customers name EVERYTHING BUT THE DRINK! "I want a decaf, caramel, nonfat, with an extra shot..." OF WHAT???!!!

@theiran

4 жыл бұрын

The one that bugs me as a customer though. "Can I get a Venti hot whole mocha?" "Did you want whole or nonfat milk?" >.

@amandaharp3233

4 жыл бұрын

SAME

@deadinside8781

3 жыл бұрын

I felt your scream in my soul.

@issaaep3378

2 жыл бұрын

LMFAOOOOOOO NO FR

I worked there for 4 years. The worst part about it wasn't the customers. It was the management and being threatened to be fired for not forcing a smile 24/7 while trying to be 3 people at once because we're constantly understaffed and always busy. Meanwhile the people threatening to fire you have no idea how to work on the floor in any position, bar, support, or register. Yeah some customers can be rude but they are completely outnumbered by the nice ones. Right before I left, they decided to start having baristas do supervisors work so the supervisors could do the managers job so the manager has less of a work load, all this without giving the baristas or the supervisors a raise for doing what the higher position gets paid more to do.

@klynn6284

5 жыл бұрын

👏👏 Absolutely! My "store manager" was an actual child who would show up just to turn around and leave because she had the shift leaders do her job for her even though we would be horribly understaffed and out of some product. I never wish to work at another drive thru store again.

@tourmii

5 жыл бұрын

Roxazaloah nope a real store sadly

@prisondude

5 жыл бұрын

Your preaching to the choir

@sarahsimone826

5 жыл бұрын

I asked my manager about possibly moving up in the ranks because I was doing the work of a shift lead for over a month at the point of me asking. I had to pick up the slack of employees and train the new people, etc. and what I got was being fired for bogus reasons.

@mohammedalqudah8379

5 жыл бұрын

Sarah Simone Oof I’m sorry for you

Understaffed happy hour 👀

@tourmii

5 жыл бұрын

EVERY WEEK. My manager would actually be there all day and sit in the back while we were out there struggling. She'd come out to go to the bathroom and just go right back to her desk ha ha ha 😅

@klynn6284

5 жыл бұрын

A customer made me cry during the Summer of the Unicorn Frapp because I was trying to cover front end register, bar, and be support for drive thru at peak time. I wasn't moving fast enough I guess

@Ahuerta22

5 жыл бұрын

This is the number one worst things hands down. Once had only two of us staffed to do happy hour. It was 50% off espresso drinks and frappuccinos so it was an absolute mess. At one point we couldn't even make drinks because we had people at the front end and drive through ordering back to back. Then the blond machine jammed and a lady got pissed off at me because her drink was taking too long even though when she first ordered she asked if it was going to take a while and I told her likely so. If Starbucks was always staffed properly it wouldn't be so bad.

@hunter235100

5 жыл бұрын

EVERY FUCKING THURSDAY!!!!! I WANNA DIEEEEEEEE. I WORK TOMORROW!!!!

@dariansilvers8533

5 жыл бұрын

“Go mode”

The other day I was at work making a mans drink, and this lady was saying she’s gonna be late to work and getting mad at me for making someone else’s drink that came in before her. She was so entitled it drove me up the wall. And you can bet your ass I took my time making her drink

@mellow9827

4 жыл бұрын

What a stupid bitch. If she’s going to be late for work it’s on her. My advice to that woman is to get up and leave the house early

I've been a barista for three years and I enjoy the job. Maybe one of the few. I have anxiety/depression and this job HELPS me with it. As the saying goes, "An empty mind is a devil's playground." There's no time for an empty mind at Starbucks. I like the challenge of having a shit ton of drinks on bar or a line out the door when I'm on register. If I could, I'd stay at the job forever, but the pay is terrible and I'm struggling to survive.

@taylorwoolley3913

5 жыл бұрын

I was hoping to see a comment like this. This video makes us and the job seem worse than it is. I love my job too. Like, yeah people are dicks and sometimes you gotta cry in the back but the excitement of getting through a rush with your team or when your regulars are genuinely happy to see you makes it worth it. Plus it's an easy company to move up in and we get decent benefits. I'm glad I'm not the only one that doesn't hate it lol

@ALu-nq8rf

4 жыл бұрын

For me, it pays better than any other job available at this point, even with my degree.

@emiabbott2944

4 жыл бұрын

Here’s the trick: get a job at Starbucks, in another grocery store. Idk about price chopper but Target pays really well. And you’re an employee of Target, so you get the same starting pay of 13 an hour (by the end of 2020 it will be 15 an hour). And the job is just running Starbucks. I’m basically a target employee cosplaying as Starbucks with all the Target benefits. We don’t get free coffee, but we get free drinks if we make them ourselves. The only downside is you don’t get Starbucks benefits like healthcare, but I’m sure Targets aren’t bad.

@watakashe6072

4 жыл бұрын

Ahh I feel you. I love my job because it gives me something to do and Starbucks is ALWAYS busy. It makes me feel productive and I’m always happy after a busy day at work.

@lanagustafson2905

3 жыл бұрын

I agree with a lot of this. Although now I'm feeling a physical toll as SSV having to lift boxes, take out trash etc. My back is killing me

I would never give anyone regular espresso instead of decaf. That’s so dangerous.

@ThomasBearsOfficial

5 жыл бұрын

Agreed. I have a coworker with a heart condition that could send her to the hospital if she has any significant amount of caffeine.

@tanishal6606

5 жыл бұрын

Agreed. I will decaf rude customers but if a customer asks for decaf i would never give them regular espresso. Too many potential health risks

@klynn6284

5 жыл бұрын

Same and I've never once heard of that being an actual thing that my coworkers would do. Decaf, sure. But I ain't trying to murder people cause they projected their bad day onto me lol

@sheenashroder5315

5 жыл бұрын

This is the reason why I’m wary about going to coffee shops. I’ve worked customer service and I know how hellish it can be, so I always try to be as nice as possible to the baristas. I have heart problems as well and it makes me nervous as to whether or not my drink really doesn’t contain a lot of caffeine. I’ve pretty much cut caffeine out of my life and just stick to ordering hot chocolates.

@meghans9909

5 жыл бұрын

Sheena Shroder I promise you that the majority of us would never even think to do this to someone, but I will say that accidents do happen. Sometimes I’m just on autopilot and can’t remember what type of shot that I pulled, so I dump it out and start over lol. Decaf does still have caffeine in it, so if your condition is severe enough, it might be smart to keep ordering non-coffee drinks. If you want to change it up, ask your barista what their favorite non-caffeinated drink is! We’re happy to help give you ideas

2 weeks training, bwhahahahahahah!!! Yeah right, more like 3 to 4 days

@alyssamichaela

5 жыл бұрын

Yea i only got a few days of training

@tropiclush89

5 жыл бұрын

@@alyssamichaela and let's not forget the half ass training of some trainers.

@minisnail99

5 жыл бұрын

i literally got 1 day training and wasn’t taught how to make any drinks lol

@LGvx12

5 жыл бұрын

Tropic Lush true story

@minisnail99

5 жыл бұрын

Orlando Michaca it’s supposed to be watching modules on the computer and then working with the barista trainer for 3 or more days to practice your knowledge and learn the basics of what you need to know

I worked there 4.5 years. Never have I witnessed so much employee abuse and gaslighting. Fear of repercussion for making complaints is real and not unfounded. The problem isn’t the customers. Managers play favorites and new managers will “demote” people who don’t lick their buttholes every day. Oh there so much more but let’s just say I’m very fortunate to be OUT!!

@Nikki6MaryKayConsultant

5 жыл бұрын

I was an Assistant Manager, that job was hell! I will never go back even first their shitty coffee!

@icedchailattes

5 жыл бұрын

wow this is so relevant to what’s going on at my store now lol i’m ready to quit

@Nikki6MaryKayConsultant

5 жыл бұрын

@@icedchailattes get out of there if you can

@olivierhessou4146

5 жыл бұрын

cel v leave it’s not worth it

@daniellefrank2572

5 жыл бұрын

Didn't realize how bad it was till I left. I was there 3 years.

LOL two weeks of training? You've got to be kidding me. Sometimes they don't get more than two days because Starbucks is consistently understaffed.

@wormking2995

5 жыл бұрын

Michelle Williams I literally got no training at all and was just put on the floor on my first day. 😂

@madisonmiles830

4 жыл бұрын

I had to learn the bar pretty much by myself using the POS and by annoying fellow partners. The only training I really got that I remember is how to make whip creams 💀

@cheery-hex

4 жыл бұрын

maybe if they weren't giving away all those benefits, they could hire more workers and they would be less stressed. unfortunately can't have it both ways.

@Nordic_E.T.

4 жыл бұрын

They are understaffed because people quit and people get fired all the time.

@jojojojo-lk8cs

4 жыл бұрын

i was lucky enough to get three weeks of training while a new store in my town was being built.

We did not learn everything on the menu at training. Just the basics. The rest is modified basics we learn along the way

@kendramay9102

4 жыл бұрын

Same. I only learned how to steam milk and thats it.

@thatbluegirl7528

4 жыл бұрын

Kendra May wow wtf how did you function in your first few weeks??

@jackgralla

4 жыл бұрын

For real. It took me months to start getting faster.

@outroseok

Жыл бұрын

Pretty much lol I taught myself most things, I literally had to watch YT videos on my days off on how to steam milk bc I couldn’t figure out what I was doing wrong 😐

As a Starbucks barista, I personally hate making drinks that use both hot and cold bar equipment. Double shots on ice, (recently updated) ice matcha lattes, and yes, even the new cloud machiatos. Depending on the bar layout, there can be a lot of twisted movement.

@jonathonarenas7758

5 жыл бұрын

Blaze P when was the Starbucks Double Shot Over Ice updated? I think we still use the tea shaker to mix it up. Also if we didn’t the foam from the shaken espresso would be gone and what would the point be?

@blazep4652

5 жыл бұрын

Jonathon Arenas I was referring to the matcha lattes when I said updated. Double Shots still get shaken, but green tea lattes do too.

@jonathonarenas7758

5 жыл бұрын

I didn’t even register the comma haha. Thanks Blaze. I can read, I swear.

@butters6295

5 жыл бұрын

Yeah, the old way of making the Iced Matcha Latte was better. Swirling it in the cup makes a better drink than shaking it in the tea shaker and getting the matcha foam.

@jazzyj8047

5 жыл бұрын

I’ve worked at Starbucks for almost two years now and the cloud macchiatos is what lead me to quit the company. Those things are ridiculous, don’t even taste good, are a pain in the butt to make and a health hazard with all that egg dust getting into my lungs

The thing about frapps is that they take so long to make. I can make two hot mochas in the time it takes to make one mocha frapp, even though it’s the same price. Plus, we use terms “hot bar” and “cold bar” and when you have to switch back and forth it messes up your routine. Death to the frapps.

@JudgeyJudgeyable

5 жыл бұрын

i'd take fraps over the clover machine any day. That one's a bitch because you couldn't really sequence to do anything else while it's brewing. I'd always leave to make other drinks and end up forgetting about it

@xmidnightalpha4361

5 жыл бұрын

Practice your fraps more lol, i could make 3 coffees and 2 fraps in about a minute and a half, and that was after like a month of working there, its easy just get your flow down

Worked there for 3 years, the work itself was never the issue it was the asinine expectation of mgmt/corporate to always be smiling/"connecting" with customers while being chronically understaffed and/or juggling 3 different positions all at the same time.

@thefairguin

4 жыл бұрын

All while being paid poverty wages and having our supposed benefits cut all the time. Most recently they cut the number of therapy sessions the company will cover per year and compensated for the cut in mental healthcare by giving us all access to a premium Headspace account. Like, great, take away my therapy and give me access to videos for guided meditation. 🙄

@AnnisWorld1

4 жыл бұрын

This is my situation right now, they expect sooo much when we are always understaffed, i had lost 3 babies already because of the amount of stressed Starbucks but on me, i have been a partner for 7 years and a ssv for almost 4, im always understaffed, im always doing 4 people work, im on bar, grabbing coffees, teas, food, restocking, register and then on top this entitled customers that they can clearly see u are understaffed but they dont care, and everytime i tell my manager or any of my baristas tell my manager we need more people on the floor, she always says that she scheduled according to Starbucks hours, morning people get like 10 heads, i get to work st 12pm and is only me and one other partner, and nothing nothing is restock and everything is a mess, pluss we have a line is gets pretty crazy, idk how im still working there, i love the company but not the way stores are being run, all are the same NYC

@ViewingMyMind

2 жыл бұрын

question.. Can I use the term "connecting" as a inside joke directly at the customer so he/she really digs into the fact I'm only talking to them because of a quota?

One time at the starbucks I used to work at, our espresso machine was broken so we could only do drip coffee. This woman didn't see the sign, ordered a vanilla latte, and we told her sorry our machines broken. She said "oh, that's fine" and just left. Then drove her car right by the entrance, rolled down the window and flicked us all off. Ahh good times

@NiaMSnow

3 жыл бұрын

😩💀

I worked at Starbucks for about 10 months and I have to say the entitled customers part is 150% True! I’m only 17 and they will still yell at me for not serving them a drink that is discontinued or we don’t have the ingredients this season... thank god I quit Edit: I used to mess around and misspell names on purpose and it’s fun af

@xmidnightalpha4361

5 жыл бұрын

i mean you was wrong tho as even if its discontinued but you have the means then you should make it for them, if you didnt have the ingredients then you just say that in a way that they understand and they will just pick another drink, bad customer service = Bad customers

@LickMyKicks03

5 жыл бұрын

xMidnight Alpha how is it bad customer service to tell the customer that the drink they wanted was only seasonal & the ingredients aren’t available????? if we don’t have it then we don’t have it period

@xmidnightalpha4361

5 жыл бұрын

@@LickMyKicks03 As i said, IF you have the ingredients then its wrong but if you dont have them then if you explain that then the customer will just pick a different drink, but if you just go nah cant do that cause its not the right season anymore then its bad customer service, the approach is how you handle things, do it with a smile then there will be no issue, i did say that already but you didnt understand

@sophiafork1124

5 жыл бұрын

Obviously you make the drink if you still have ingredients. But yelling at anyone, yes, even someone working in food service, is childish. Especially if the thing you're upset about is outside of their control. Both workers and customers should try to be good communicators.

@marinaszabo9860

5 жыл бұрын

@@xmidnightalpha4361 Sure, but if the cash register doesn't have that item in it anymore then the only way they can make it is as a customized drink, which usually means that it'll be more expensive, and then the customer will complain about the price

As a supervisor who has been at Starbucks for 3 years, all baristas should know to never put caffeine is someone’s drink who asked for decaf for health reasons, and also that we do not spell names wrong on purpose, we just can’t hear our quiet customers over the steaming milk and we don’t magically know which way you spell Caylee when there’s like 12 other ways

@alexisrose4221

5 жыл бұрын

Vincent Maraia then why not ask..? Takes two seconds

@alexisrose4221

5 жыл бұрын

I’d rather know an employee took an extra two seconds to make sure I was happy

@karlaf.64

5 жыл бұрын

Alexis Rose why not offer it yourself? I get my name misspelled ALL the time, Kayla Carla, literally 99% it’s wrong. Do I care? Not one bit, I’m there for the drink not for the spelling.

@luciusfluff

5 жыл бұрын

In 3 years I've worked at about 10 stores in some capacity and I've never met someone who would swap in caffeine, only out.

@SASSY20

5 жыл бұрын

Yes this. People mumble or are looking down while talking and getting their money out....coffee is being ground, milk is being steamed...so loud. I'm sometimes WAY off. "Your name?......Cathy?" "No, Barbara." lol. I don't know how I hear what I hear sometimes.

I swear to god I literally had to fight a customer over ice water😂😂😂

@nataliacastillo8211

5 жыл бұрын

Mal when you have a long ass line of drinks and someone has the decency to ask you for a cup of water at the handoff bar when youre obviously swarmed with orders. i was LITERALLY about to throw my blender at her

@gizelleromo9699

3 жыл бұрын

OMGGG RELATABLEEEE!!!

There is actually training about making sure you ask the customer how to spell their name, and 80 percent of the time when we ask they say spell it however or it doesn't matter... Acting like we're extra for asking... Then they complain about the way it's spelled lol.

Coffee snobs are one of the worst customers you’ll have to deal working at sb

@xmidnightalpha4361

5 жыл бұрын

thats when you hit them with facts and make them look stupid, best and only way to teach them, do it in the right way and they will be grateful and they will treat others better in the future #educatetheconsumer

@StoniAf

5 жыл бұрын

One day I had to make a Venti iced latte with an extra shot. customer literally took a sip and said he asked for a quad and I said "Yes and I put I quad in there." and I took the drink through it out and remade it for him. Wasted just because he THOUGHT I didnt do what the label told me to do.

@KokeyMcCormickkk

5 жыл бұрын

I had a customer come in once asking for a capuccino with very light foam and when my manager tried to explain to her that she's just asking for a latte she got upset and kept yelling that she's been coming to starbucks for 10 years and she knows what she's talking about lmao. My manager is a coffee master.

@khalidcarrillo1132

5 жыл бұрын

@@KokeyMcCormickkk I would say 95% of Starbucks customers know nothing about coffee or espresso culture. The coffee and drinks are not bad per say, but the worst part of Starbucks to me is that it's just very commercial and Americanized coffee culture which bears little resemblance to the tradition.

@xmidnightalpha4361

5 жыл бұрын

@@KokeyMcCormickkk urm actually not quite I'm afraid, ya see the difference in the Starbucks cap and latte are so great that asking for a light cap is the same as asking for a dry latte, both are possible as I have had to do them before, and as for the coffee master part, they learn more about the espresso and maintenance more than the drink production itself, it's why my manager who was also a coffee master asked me to train him on milk quality control when I first started there, you are able a light cap because the amount of foam for a normal cap is alot, what she was asking for would be similar to a Cappuccino that you would get at a speciality coffee shop which is only 1/2 cm of foam more than a latte

I will say, I honestly look forward to dealing with difficult customers because I find their attitudes and reactions somewhat amusing.

@yogibearstie

5 жыл бұрын

LGwasherFan we need a word to describe the satisfaction of being the sane calm person while someone is losing it. The calmer you get, the more berserk they get. Always funny.

@yoanaperez9122

5 жыл бұрын

😂trueeeeeeeeee

@katscandance

5 жыл бұрын

I just hate when ppl constantly think they know more than me about Starbucks or act like I’m stupid when I’m the one working here haha

@katavia4131

5 жыл бұрын

LGwasherFan ikr its always fun to see what color or flavor of stupid people can come up with 😂

@katavia4131

5 жыл бұрын

katscandance Ive had people fuss at me for giving them a dark roast when they ask for pike because the sticker on the warmer/stand says otherwise me:yea we move them around the chain tag thing is what is inside them:well that sticker says something else dont give me that i want pike not dark me🙂🙃oh yea i forgot since ive been brewing it all day today and staring at it for hours so sorry

I just started working at Starbucks about a month and a half ago, luckily I have some really positive partners I work with, unfortunately we are understaffed. I feel like Starbucks as a whole, however, should let less focus be put on the customers for a bit, and more on the treatment of their partners and what we go through on a daily basis. I am so lucky to have Kira Parker as my trainer though! She's the bomb!

Oh and honestly us baristas are happy to make any “secret menu” item. JUST BRING THE RECIPE!!!!

@rathasri4060

2 жыл бұрын

✨✨🙏🏻🙏🏻🙏🏻🙏🏻

I used to work at Starbucks and all the work isn't worth the pay... There's so many other jobs that you do less work and get paid a lot more

@ravenwillis6382

5 жыл бұрын

Jaffa Khan For some people it’s a starter job so a job is a job honestly and those other jobs are probably less likely to hire anyone.

@jeffreyh271

5 жыл бұрын

Raven Willis lol McDonalds pays more and you do less mama

@sierraburmese4083

4 жыл бұрын

@@jeffreyh271 My boyfriend works at McDonalds. I work at Starbucks and make more than him. (these are our first jobs)

I give my favorite barista josh a birthday gift. My store saw me through my entire pregnancy and were so excited for me and when they finally met my son! They’re amazing and I make sure to appreciate them every time!

@AngriestPeanut

5 жыл бұрын

Lauren Hunter I thought you weren’t supposed to have caffeine during pregnancy

@laurenhunter221

5 жыл бұрын

Angry Peanut you can have up to 200mg of caffeine per day safely. Also decaf coffee exists. For your safety, don’t tell a pregnant woman who doesn’t sleep well from being so uncomfortable that she can’t have coffee lol.

@xmidnightalpha4361

5 жыл бұрын

@@laurenhunter221 MVP!!

@seadragon1456

5 жыл бұрын

Pregnant women aren’t supposed to eat or drink anything. LOL Everything is a risk! Coffee, seafood, cold cut sandwiches, leftovers, restaurants, etc. Doctors tell us now that we can eat and drink everything in moderation. Some doctors will even tell women that they can have a glass of wine after their 1st trimester.... Not me but some do! So if we’re craving a sushi roll and a venti coffee we can have it!! Not only that but most of the population consumes fast food on a regular basis so before we tell pregnant women what they can and can’t have we should consider the food most of the population consumes daily.... so yeah live your life and let us live our life. ❤️

@annebrewer7882

5 жыл бұрын

Oh god that poor baby probably addicted to caffeine already

I LOATHE making the iced cloud macchiato because I'm on cold bar and need to get in the way of people on hot bar... Everyone is bumping into one another and it's just awkward. Please, get rid of it. PLEASEEEEE 🙃 I also agree that Starbucks is a great company, but it's hard to greet customers and connect when you're understaffed and alone on bar with a line of people and mobile orders coming in non-stop 🤷‍♀️

@victoriajackson731

5 жыл бұрын

Is it even good? I always wondered if it was good but don't want to waste money on something I won't like

@KokeyMcCormickkk

5 жыл бұрын

@@victoriajackson731 It's literally just a foam caramel machiatto with less vanilla. It's pretty bland since it only gets 2 pumps for an entire venti cup. (24oz)

@lakishaferguson6943

5 жыл бұрын

@@victoriajackson731 it was gross. Caramel macchiatos aren't that gopd either, u put all that work into it jus to watch ppl stir it up, basically making a simple vanilla latte

I work at Starbucks and I love my job, I find the tasks and my coworkers fun, but customers are so entitled sometimes. If your smoothie from Jamba Juice doesn’t taste right people probably deal with it, but if someone doesn’t like their drink at Starbucks they will call on the phone and bitch about it and make you remake it. People will tell you you are doing it wrong when they ordered it wrong, people who order pour overs suck and complain that it takes time, people get mad that they have to wait in the morning because they are late for something when their dumbass came to a popular coffee shop when they don’t have time, they don’t understand that just because there were two people in front of them doesn’t mean anything when the guy who came before ordered six drinks and ten sandwiches, people roll their eyes when you ask them to repeat themselves because you can’t hear them with the multiple ovens-steam wands-sink-timers-blenders-people talking-and sanitizer running in your ears. The regulars can be cool, but for every nice regular there is one that asks for a pain in the ass drink and a guy that’s pissed he has to wait five minutes for something he ordered one minute ago. Don’t get me started on people who question you and constantly ask which drink is theirs when it has their damn name on it. That being said I truly do love my job, it’s fun and my coworkers are awesome, and I do get free stuff and discounts. But if you want a happy barista, just treat us nice and let us do our work, we work hard and when we get butcher at in store and then have to worry about a talking to from our boss it’s not cool. I would never make a drink wrong on purpose though, because I don’t know what health conditions someone could have, but seriously step off people.

@littlebookbandit9982

5 жыл бұрын

You just summed all that up absolutely perfectly ❤

@Bree0099

4 жыл бұрын

Amen! 👏🏻 I 100% agree with you

I get it, i do as a fellow partner, ppl are rude. Yes but if you switch out someones milk or give them caffeine vs. Decaf youre the worst. I have a regular that has many heart conditions thats why she needs decaf and honestly you dont know why they ask for what they ask, if its bc they like it or because they medically can not consume the milk/and or caffeine

@tabitham1057

5 жыл бұрын

agreed. the only thing I'll do is give decaf to a regular caf person cause I know they're not gonna be harmed, just annoyed lmao

@cat_tastrophic

5 жыл бұрын

Totally agree, the most I’ll ever do is let someone’s shots die, never EVER would I switch out decaf or milk

@cat_tastrophic

5 жыл бұрын

Tabitha M unless you have migraines, in which case giving them decaf could be detrimental to their health. You never know what’s going on with people

@nbeebeee2250

5 жыл бұрын

i agree. i hate that they included that quote because it gives all baristas a bad rap. i would never deliberately make a drink wrong for a customer because you never know.

@luciusfluff

5 жыл бұрын

I've never heard of a partner swapping in caffeine, only out. I don't think any of us are that stupid so whoever it was that said that was an outlier. Same with dairy.

You can have as many drinks as you want during your shift, you can have one before, and one take home drink. Technically your not supposed to eat the unclaimed food but people do it all the time.

@TokyoMiku39

5 жыл бұрын

I think it just depends on the location you're at. I do know that some Starbucks follow the policy of only having a drink a day. My Starbucks (unofficial) lets us have unlimited drinks and I get free food from the restaurants surrounding it (Taco Cabana, Chik Fil A, Starbucks Food). Its pretty lit and they aren't as strict as a regular Starbucks.

@JonathanTmusic

5 жыл бұрын

@@TokyoMiku39 dude that's awesome! Lol. When I was in my interview they Told me, one before and one adter, and as many as I want in between . I just took it as policy but it might just be specific to my location. I mean in all honesty my co-workers have never charged me for a drink even off shift 😂

@tourmii

5 жыл бұрын

Policy is that you can have your food and drink mark outs 30 minutes before and after your shift, any time before or after that 30 minutes you aren't supposed to. During your shift, you can have as much as you want. Also people in my district have been fired for eating the food going out after close. It's a liability thing. If you get sick from it, the company is in trouble. It's a COMPLETE waste of actually perfectly good food. Edit: as much as you want being drinks, not food of course.

@runklrgurlexe

5 жыл бұрын

At my store you can have as many drinks as you want before/during/after your shift, so long as it’s not out of control... but if you order/make a drink that puts a lot of strain on bar, you’ll get a lot of sideways looks. I often just get a drip coffee because of this. And sometimes your coworkers will give you your drink for free on your off day, depends on if they feel like it, really.

@amandarae5736

5 жыл бұрын

My managers are super bitchy about anyone making drinks for themselves. We’re supposed to wait until our breaks and order them at the register. It SUCKS

My regulars and my other baristas are the only reason I like my job and haven't completely quit the whole company.

Wow. After reading some of these comments, I want to go to Starbucks just to be nice to the employees.

My name is Brock and countless times I've gotten my drink and it says "Broke". I mean they aren't lying about that though. 💁🏾‍♂️

@2bit156

5 жыл бұрын

SF Onoitsbroko we don’t give two shits about your name. English is fucked and there are many second language workers😂

@luciusfluff

5 жыл бұрын

tbh 90% of the time we can't hear you. It's louder behind the bar than in front and a lot of us actually end up with hearing loss from the machinery. Plus starbucks has initiatives for hiring immigrants and non-english-speakers so that can happen too.

@xmidnightalpha4361

5 жыл бұрын

yeah you know baristas dont really care right, the name thing is only because no one could hold a straight line and queue properly after ordering lol, you have to remember that many baristas speak english as a second language and with a coffee machine going in one ear and a blender going in the other whilst the oven is cooking your food, you have to speak up so we can hear you :) but again all it takes is for the barista to just go sorry how do i spell that or could you repeat that for me, and im sure the customer will have no problem with saying it again as they will appreciate that you want their drink to get to them as its good customer service :)

@Onoitsbroko

5 жыл бұрын

Guys chill. I worked at Starbucks in College. I know how loud it is behind the bar...lol. I would never get upset over stupid shit like the spelling of my name. It's just funny. That's all. No need to get your panties in a bunch. I was in your shoes about 13 years ago.

@EverydayWandaful

5 жыл бұрын

SF Onoitsbroko broke

worst job i've ever had. rudest customers you'll ever meet.

@lotuseatr

5 жыл бұрын

@Wendy’s ew

@marzgirl99

5 жыл бұрын

I wasn't even treated like a human being when I worked there!

@lotuseatr

5 жыл бұрын

@@marzgirl99 same here. i ended up quitting the day some a**hole thought it was ok to scream at all of us bc he didnt wan't to wait for his *free* ice water. eff starbucks lmao.

@heidibloom6826

5 жыл бұрын

They're everywhere not just at Starbucks

@sparkle7653

5 жыл бұрын

Literally every job has super rude customers, sadly that's just part of working, especially entry level jobs.

I'm a Starbucks partner with intense generalized anxiety and a panic disorder so its crazy but it's definitely a great place to work... the community you can make with your partners and your customers is really astonishing!

at my store, you have to get your own hot coffee and hot teas, which is fine, until you get a customer ordering for their job or something and want 6 pikes and 9 medicine balls and they want it in less than 1 minute because they “have to get back to work”

I used to love Starbucks......and then I went to a real coffee shop. Burnt coffee sucks.

@lailah1232

5 жыл бұрын

I worked there and went to a real coffee shop. When you have to be a fast-food version of a Café, some type of quality has to go for quantity due to all of the time complaints (which sucks, but they gotta make their money). Going to an actual coffee shop is an experience that people should have before claiming Starbucks as their go-to

@PhillipH-san

5 жыл бұрын

Never had burnt coffee from Starbucks. Then again, I pretty much always get cold brew.

@klynn6284

5 жыл бұрын

We can't burn the coffee. The reason it would taste burned is if the coffee is stale and wasn't made fresh, or if the urn wasn't cleaned properly. But yeah it doesn't sit on a warmer or anything it's just in a giant thermos essentially bulk brewed.

@anabellchang8651

5 жыл бұрын

your starbucks barista probably don’t give a care about shot quality then lol

@zadesirius

5 жыл бұрын

@@klynn6284 I'm a barista with SCAE certified, coffee can be burnt, there are two type of bad coffee extraction : overextract and underextract. and too bad fast food chain coffee doesnt have good time in making perfect timing for a good coffee, and fyi Starbucks use UHT milk (ultra high temperature) instead of fresh milk, and UHT milk are no longer a real milk all the milk taste inside are made of chemical to trick our taste.

I actually worked at Starbucks for 2 months. I have Depression and Anxiety and had to leave because my anxiety would kick in and my depression would follow after calming myself down... Being a new employee having to need training sucked. I had an AMAZING team, but they were always working that I never got trained on hot and cold bar...

@nallelyramirez8798

4 жыл бұрын

Musician Friendly this was what happened to me at my job. They never had time to train me and finally I just quit. It wasn’t worth it to me.

@markjosephbacho5652

Жыл бұрын

True story!!!

Two weeks after I got fired my eczema went away and my daily anxiety level went down exponentially.

Biggest pet peeve is when people aren’t specific in their orders. Like they come up and ask for a latte. Okay great. So what size, iced or hot, and do you want any sweetener in that? Sorry I’m not a mind reader! 🤷🏼‍♀️

“Its cream and its uh irish” Excuse me?

@possiblymaybe6711

5 жыл бұрын

Rap Mar me if I were a barista lmao

@cpb1027

5 жыл бұрын

🤣🤣

If your customers knew anything about coffee they wouldn't be at a Starbucks

@RollingxBigshot

5 жыл бұрын

You suggest McDonald’s?

@mr.waffles8739

5 жыл бұрын

@@RollingxBigshotI recommend just stopping at your local kitchen for some delicious fresh coffee

@RollingxBigshot

5 жыл бұрын

Mr. Waffles I’m usually get off of work right before they open so there never any lines, and i prefer to drink it on my way home since I have to get my son ready for school and all so it works best for me

@FirechickenExpress

5 жыл бұрын

You dont like hot water poured over burnt catshit?

@zacharyhebert6423

5 жыл бұрын

gate Keeping COFFEEE

I worked at Starbucks for only two years while I was in college and it was certainly a love/hate environment. We had a great group of partners and we all got along super well. It was like a tight knit little family and we’d often do things with each other outside of work and still do try to meet up when we can even 4 years later even though most of us have moved. I truly do think back about that job with a lot of fondness because of that fact alone. HOWEVER I learned that there was a HUGE difference between the kind of customers you got in the morning and the kind you got in the afternoon/evening. My morning customers were 80% regulars who I knew their name and order and when I saw their car pulling in, I’d have it waiting for them once they got inside. These people were angels and I loved getting to know them and they really would bring in Christmas gifts and a few actually bought me something for graduation. I still see some of them occasionally when I’m out shopping or at a restaurant and they to this day greet me with a hug and say they miss seeing me every morning. The customers in the afternoon, however, were ALWAYS the most difficult, annoying, entitled, rude and impatient. That’s why I refused to work mid shift or close and requested only openings which worked out because nobody wanted to wake up at 4am lol Oh yeah and it’s true. Every single barista absolutely loathes the Frappuccino. It fucks up your sequencing on hot bar.

I work at Starbucks and someone got very upset with me for not knowing how to make secret menu items. I very politely told her that the reason it's called the secret menu is because it's a secret from us baristas. If they don't have the ingredient list then idk what I'm making fam 💁

@swopehs196

Жыл бұрын

Lol I just say “sorry we don’t have a secret menu” i don’t have patience anymore 🤣

I used to work at a grocery store bakery, and i was surprised that customers thought we make our items from scratch. In reality, all of those items come frozen from a bakery company and its up to the workers to defrost and bake.

@stee8345

5 жыл бұрын

Same. I used to work at Whole foods and ppl thought we made all the food esp soups and bakery items by hand. Guess what? It comes out of a bag and or frozen in a box from Texas. 😂

@shannon8165

5 жыл бұрын

Dang I wish, where I work our bakers come in every day at 3 and work to 12, sometimes 2 and they make basically everything from scratch (apart from the bagels, cheesecake and cookies/ cookie dough). And the store is a pretty big chain in my state.

@geidirodriguez3581

5 жыл бұрын

Hahah!! yes! I work at the deli in Walmart and one guy even said "Is that allowed by Walmart policy?" we told him yes and he left his food there and never came back xD

never ever ever ever give a customer regular espresso if they ordered decaf, no matter how much they piss you off. They could have a heart condition or be allergic to regularly caffeinated coffee (happened with a regular at my old store) and could become a huge liability if something goes wrong. With that being said, it IS fine to do it the other way around and give them decaf when they ordered regular (not saying I did, but dont bite the hand that feeds you)

@ameliaa9696

5 жыл бұрын

decaf espresso still has caffeine just in small amounts but I get where you're coming from..

@luciusfluff

5 жыл бұрын

no starbucks employee I've met or spoken to online would do this, this guy they quote is literally the first and I've been with the company for 3 years and was a regular for 10 before that.

@luigi.macchiato

5 жыл бұрын

Looool this guy. ^ 💀Tbh. Fk ppl. If they are assholess they better get ready for a fkn panic attack with the non decaf espresso ;-)

I worked at a coffee shop that served Starbucks products when I was in college, and I can definitely vouch for the frappuccino hate😄 The worst situation was in the warmer months when we would have 6 or 7 frappuccinos in a row and only one blender!

I worked at Sbux for about 5 years while in college. My favorite was when people would come in and order a soy white mocha, but no whip because they were lactose intolerant. I tried explaining that the white mocha sauce is milk based, but was told more than once that I was wrong. I took great pleasure in showing them the ingredients list on the bottle.

Brooooo I thought I was the only person who get super annoyed at making frapps

@rusweez

5 жыл бұрын

the worst is when someone orders two of the same frapps but will ask for one with a different kind of milk!!!!!!!!!!!!

@necolasoda1

5 жыл бұрын

Christian O'Keeffe me too. I hate making frapps too

@kyrabell6216

5 жыл бұрын

Those are my favorite to make

@Lovelylittlemmie

5 жыл бұрын

@@kyrabell6216 same I love frapps

@tiffprendergast

5 жыл бұрын

PSY Fd how do u make them

This makes me wanna share my time when I worked at a Starbucks. (Sorry if this gets too long) I used to work at a Starbucks in a grocery store (until the store went out of business because the rent went up). The work itself was fine and sometimes even fun and the customers weren't even bad. It was the other baristas I had a bit of a problem with. They all had their own little "clique" going and I was sort of left out because I always thought that when you worked at a Starbucks, you and the other baristas were a team. I guess that wasn't the case. I mean it was a job. Not a place to make friends but I still felt singled out. Some of the baristas there treated me like I was stupid or a child because I have Asperger's and learned things a bit slower than most people (granted maybe I shouldn't have worked for Starbucks but I was in desperate need for a job and took what I could. I mean hey it didn't hurt to try). I told them about it and at first they seemed okay with it (but they didn't really understand what that meant. I guess they thought it was an excuse.) I was supposed to have 2 weeks training but it ended up more like 4 days and they expected me to know all the drinks within a day. I wasn't allowed to bring the drink booklet home to study (since I didn't have enough time to do so during my break/lunch). I was about to quit but I decided I'd keep trying hard and I did get better at the job and with time it got easier. The other baristas were just the problem. 1 of them always seemed to slack off and just talk to his friends. He refused to wear a hair net for his beard (which resulted in him having to shave it off). 1 was a real nasty piece of work who was really rude and snooty with me. I tried to be nice to her but found out from the manager that she was complaining about me. I guess maybe she tried to get me fired or something. I don't really remember but soon after that she left for good. During her stay though there was this really bitchy customer who complained about her drink and asked to speak to the manager (I guess she was one of those Karens LOL!) and the store (not Starbucks) manager was behind us the whole time and witnessed it. It was kind of funny. I did really work hard and a lot of times had to run the kiosk by myself since we were so understaffed. It was hard but at least I can say I tried. One time I had to close the kiosk down early since all the other baristas left and didn't show up or refused to show. I was the only one still working it and I had to leave soon too because my shift was almost over. So the store manager had me shut it down. It was pretty stressful but I guess I handled it well. Anyways but I didn't like my Starbucks manager. She was nice to me at first but then started treating me like I was stupid. Talked down to me like I was a kid. I don't think she understood or cared about the Asperger's thing while the store manager himself tried all he could to let me keep working at the store. He was a real nice guy. Starbucks manager, not so much. At one point before the store was closing, I saw all the other baristas (even the newer ones who applied and started working after I joined) were getting their barista certifications. My manager never told me about them and when I asked, she said that she'd have to watch me work to see if I was "capable" of being one. It was getting to be the end of my job there (had about 2 weeks left) and I asked my store manager if I could have my work day switched so I can work with the Starbucks manager so she could see how well I was doing (I've been working a few months by then so I had it down pretty much). He agreed and did so. So that day I went to work and was making an Americano drink for this really nice guy who always orders it. My manager comes up behind me and asks me how many shots I put in the Americano drink. I told her 2 because something I was told was every grande drink has to have 2 shots (no one told me about Americanos having 3..... my bad I guess). She repeats herself and I tell her 2, thinking, "Why is she asking me this? I know how to make the drinks." She then proceeds to tell me (in this very snotty tone as if she was talking to a 5 year old), "Nooooo~ It comes with 3 shots. You're not getting your certification." Then walks off. I stand there, heart breaking in two and felt like all that hard work was just washed away from me. I sort of broke down right there and couldn't really process anything and I guess my mind just snapped. I kept messing the drinks up by accident for the rest of the day and then had to be "retrained" by another barista who got frustrated with me and she was one of the nice ones. I asked her why she was upset and she turns and looks at me and says, "You're very frustrating to work with." Yeah it was just a bad day I guess. Kiosk closed down afterwards and I got to work in the grocery store for a bit while they were trying to sell the rest of the stuff they had. It was okay. I think the few things that made me happy working in that Starbucks was getting to try the new drinks early, announcing our drinks and products on the overhead mic for the whole store to hear (but as someone who also has anxiety, it was a bit nerve racking) and one time I did so well, the hiring manager gave me a gift card (lol I don't know why but I felt pretty special), and another time I got to give a dog a puppuccino (just whip cream in a starbucks cup). It was such a happy pupper. So I guess it wasn't all that bad. It was just the other baristas that were the problem lol (Holy cow this story got long. If anyone actually reads this, I apologize! XD Thanks for reading though!)

@andromedasmoons3647

4 жыл бұрын

im so sorry you didn't receive more kindness

@melobee9701

4 жыл бұрын

Honestly sammme. The problem with other baristas training you is sometimes they teach you the wrong thing. And then when you get in trouble, it’s all on you... Anyway I’m sorry they were short with you. It isn’t your fault though, I think anyone that works at Starbucks will encounter that kind of treatment simply because it is a stressful environment and most people can’t deal with it and be nice at the same time.

@RainyNightshade

4 жыл бұрын

@@melobee9701 People suck sometimes. I guess that's just how the world is.

@RainyNightshade

4 жыл бұрын

@@andromedasmoons3647 It happens. When you got young bosses, they tend to go on a power trip it seems.

@rathasri4060

2 жыл бұрын

A bit late sorry but is okay. I am sorry you had to go through all that. i felt that. Hope you're in a better space and environment. Keep doing you. Keep being amazing 🙏🏻🙏🏻✨✨

I’ve never worked at Starbucks but I understand that it’s so understaffed so you gotta be patient and nice to them, you don’t know what kind of day they’re having.

We can have as many free drinks on shift as we want, not just one.

@zadesirius

5 жыл бұрын

ya the problem is how much can you drink before mess up with your stomach.

@EverydayWandaful

5 жыл бұрын

K G at all Starbucks u should be allowed, you free food, and a beverage . No matter what the food or beverage is

@RainyNightshade

5 жыл бұрын

At my Starbucks we weren't allowed that because of the "union" thing in the store (we were a kiosk in a grocery store that was run by a union). They said that we couldn't have free drinks because it wouldn't be fair to the other workers of the grocery store.

@kaylenwhite6840

4 жыл бұрын

Derp Cat that’s awful and unfair to you guys

@RainyNightshade

4 жыл бұрын

@@kaylenwhite6840 I guess it's because of the whole "it's a union so everything must be fair" thing. Only time we got to have free drinks was when we got to taste test the new upcoming drink of the month. That was nice. Sometimes we'd sneak a little cup of the hot coffee brew when no one was around. The only problem I really had there was the other baristas singling me out and getting along with one another while treating me like I was the dumb one and then the whole starbucks kiosk/grocery store closed down so I lost my job.

Starbucks is an interesting place for me since I am allergic to coffee, but I don't mind it. I use their app and know my people well, I am good to them with tips, they are good to me with service. Always remember that tipping well, being nice, and you will find you get what your order.

@xmidnightalpha4361

5 жыл бұрын

You dont even need to tip, as long as you are nice to us then we will be your best friend, we dont care for the dick customers as they just make us laugh, anyone that gets angry or upset about those customersare just to weak, baristas have earned the rep for being ruthless, but non of us are assholes, we just wont be your friend if you are a dick, so thank you for respecting your local baristas and im sure that they are genuinely happy to see you when you come in because of it :)

Yeah please do not order: Strawberry Frappuccino Bantam Bagels Egg bites Iced cloud macchiatos Stuff to order: Plain black coffee Iced Chai Latte Iced Latte

@sergiobiley8783

5 жыл бұрын

LGwasherFan if you don’t want to make the drinks you shouldn’t work at a coffee shop!!!!

@RollingxBigshot

5 жыл бұрын

Sergio Biley amen to that, this is the type of guy to apply to be a cook and then talk about how hot it is in the kitchen

@ThatWasherNerd

5 жыл бұрын

lol. I'm exaggerating and making a joke. There are ups and downs to every job, but I thoroughly enjoy being a barista at Starbucks.@@sergiobiley8783

@xhonkeri4066

5 жыл бұрын

That's the only drink I buy if I ever go to Starbucks (strawberry frappacino). You're making me feel guilty 😢

@tbp33911

5 жыл бұрын

So according to you I should only order the stuff I can easily make at home, just because that makes it easier for you? Okay then..

As a barista, I believe I have memorized at least 60-70 individual people and their orders. I just happen to have a steel trap of a memory for repetition, but my goldfish attention span will most definitely say otherwise.

@EmoZix

4 жыл бұрын

lmfao

I wish someone would’ve warned me about working there with anxiety/depression!! I lost 40 lbs in 6 months!! Never felt worse in my life. People are HORRIBLE.

@deadinside8781

3 жыл бұрын

I'm sorry you had to experience that. Are you doing ok now, mental health wise? Probably not, I still have anxiety at the register.

I only went through one week of training ITS SO HARD guys please stop treating fast food workers so harshly it’s harder and causes much more anxiety then you think.

@lanagustafson2905

3 жыл бұрын

I feel like an issue with Starbucks is it's really fast food but customers expect Michelin star service

we had a customer pull up to the drive thru order box and not even greet us, she just started yelling that she had been in the drive thru line for too long (mind you she came in during peak on a saturday), after we took her order she told us to hurry up and this was the worst starbucks ever. there’s 2 other starbucks around the corner, i gave her a regular coffee with 6 shots instead of the decaf pike she wanted.

Giving customers regular espresso or whole milk is literally so dangerous. You can get sued or kill somebody. Smh

@jackkaczmarski

4 жыл бұрын

Nia Jae Whole instead of Skim is okay. Whole instead of Almond or Coconut is NOT okay.

I worked at Starbucks for 4 months and every single day was stressful. I’m so glad I’m not associated with it anymore. The only good thing about it was the fun coworkers.

@yeyeyod2029

5 жыл бұрын

Really?!? My co workers sucked!!! Nobody liked coffee and hated me because I love the stuff...so one day thee Tom Brokaw walks in and orders a Chia Latte ( I worked at the DC Georgetown location) and my co workers were rude to him!!! I was so embarrassed I wanted to run away instead of asking for an autograph smh...I really miss the customer's and my free pound of coffee every week😉

@djgonzalez4926

5 жыл бұрын

YeYe Yod 202 Yes really. My coworkers were the best people I have ever worked with and we were known for being the nicest, most fun store. I don’t drink coffee so I didn’t get a pound of coffee every week or drink coffee every shift. I always got water.

So it's pretty much like working in any other restaurant or retail establishment.

@luciusfluff

5 жыл бұрын

As someone who has worked for and run an independent bakery before starbucks... no. It's not like any other.

@xmidnightalpha4361

5 жыл бұрын

No offence Narc but it really is similar, ive worked for starbucks, costa, nero, pret, independent coffee shops, clothing shops, restaurants, and they all have the same odd rude customer, the same short staff, and the same busy, your bakery must not have been busy thats all :)

12 years, 8 months, 21 days so glad I don't work there anymore!

@cryinqsippy

4 жыл бұрын

12 years?!! jesus christ!!!

Wanting to quit everyday for 2 years. Starbucks is customer service/ coffee hell

Giving someone regular coffee when they specifically ask for decaf is really messed up. I’m caffeine sensitive and will end up having a panic attack

Thank you for this video... I never worked at Starbucks, but I have seen plenty of those nasty customers

I would rather make my own coffee than pay over-priced / overrated milk shakes essentially.

@twweety9

5 жыл бұрын

Anthony Mcqueen most coffee there isn’t a milkshake

@HORSESNDOGS9

5 жыл бұрын

Pfft I learned to make my own starbucks Carmel frappe for free at home. I even make my own coffee syrups. I feel bad for the workers, I do. And I try to be very nice with them when I buy a drink (not common anymore, because of my home recipe), but 6 dollars for a frappe is too much.

@klynn6284

5 жыл бұрын

Frappuccinos are hardly coffee. We don't even like making them lol

@HORSESNDOGS9

5 жыл бұрын

@@klynn6284 lol, I know. It only has 1/4 cup of coffee per glass XD But that's the appeal, it's more a dessert than a coffee drink.

@idk3618

5 жыл бұрын

strawberry frap is basically a milkshake...it looks like one and it tastes like one.

Every time I get a frappachino from now on I'm gonna tip extra

@Sand-Walker13

4 жыл бұрын

As a Starbucks partner I thank you

I never even finished my 2 weeks of training... I just got thrown into the mess after 2 days... And I can guarantee, venti iced cloud macchiatos will make any barista want to deck you

why dont we show what it is really like to work at Walmart??...... Oh wait.. we cant do that cuz no one will step up and say anything for fear of loosing their job!!

@ashleyhenley8413

5 жыл бұрын

Lol wrkin at walmart is stressful at. Times

@geidirodriguez3581

5 жыл бұрын

it is pretty stressful... I work at the deli and I am hating it! the co-workers are really nice people.. but the managers are the worst. there definitely is favoritisms there.. good thing I am on everyone's good side as of now.

@josebeltran3014

5 жыл бұрын

Because it's Walmart - it's already obvious that working at Walmart is no different than a slave in a concentration camp with no rights. Going in there is depressing. The employees are miserable, in poverty and pitiful to look at. That's common sense. Nobody needs to show people what that's like. That would be like someone telling you what it's like to be a starving kid in Africa. It's already obvious.

@qtkingdom5527

5 жыл бұрын

Black Friday at Walmart. Almost stressful moment ever. Period and I currently work in the oilfield now at 110 hours a week. Give that a second thought 😂

@cheery-hex

4 жыл бұрын

@@ashleyhenley8413 how is it stressful.. any time I go there many workers are walking around in dazed confusion or standing around. I agree that it's likely stressful for cashiers when its busy, but the floor workers are like zombies

thank you. thank you. thank you. thank you for this segment... any one thinking of working for Starbucks should watch this...

For the record, you actually get unlimited free drinks for your entire shift, plus a half hour before and after as well as one free food item per shift no matter the length. It’s pretty cool honestly!

It’s super overwhelming, you’re constantly training, constantly learning whether you’ve been there for a month or a year

3:20 yes. This whole part is true. I have depression and really bad anxiety and I work there. Tonight was really hectic and stressful but there’s nothing you can do about it.

I only had 4 days of training and then tossed right into consecutive Happy Hour shifts during the summer with Frapp deals. Needless to say, I disappointed some of my partners. But experience comes with time. Been working for about 9 months at Starbucks and most things come second nature now.

Yep. Had some dude yell at me over the drive thru about egg bites. There’s multiple kinds and he refused to specify, just screaming “the egg bites! Can you hear???”

So happy I left 🙏 it defiantly increase my anxiety working there 😞

Somebody PLEASE!!! Send this to every District Manager and hell even the new CEO!!! This should've been made years ago! I was a barista for 3 years and everything being described was my entire short career as a barista.

@RollingxBigshot

5 жыл бұрын

Ummmmmmm..........................ok, not sure where you’re getting at here.

@beavispdx

5 жыл бұрын

IMLOVINIT87 thankfully you’re probably an unemployed loser now

@Nikki6MaryKayConsultant

5 жыл бұрын

I hated my District Manager. She was a bitch from hell!!!

@tourmii

5 жыл бұрын

@@Nikki6MaryKayConsultant tell me how my manager had the nerve to tell an employee that she was no longer going to hire anymore females or gay men because there's enough estrogen in the store. Probably because we're the only ones that stand up to her and call corporate on her when she does something uncalled for (which is ALL THE TIME). But anyways, corporate and the dm were called on her for making that comment and absolutely nothing was done. That should have been the last straw after everything that's gone on in that store. DM's and cooperate don't really care about the baristas 🙄🙄

@Nikki6MaryKayConsultant

5 жыл бұрын

@@tourmii Those DMs dont give a dam about anything not related to making profit! It will continue to be a hell hole! The store manager will just wait until you all quit or get fired and she will bring in the next group of baristas.

I’ve been working at Starbucks for a couple of months one day a lady wanted a venti iced latte but wanted 3/4 of the cup full of espresso and each extra shot is 90 cents and I told her that I would but it would be expensive and she told me it’s just do you fucking job. So I did what she wanted and she spent almost $13 on her one drink and when I told her the price she looks shocked and very upset

@ericsalscheider4961

5 жыл бұрын

Wtf

@ameliaa9696

5 жыл бұрын

you get what you make the barista do for you lady smh

@intnd65

5 жыл бұрын

What a mad mad world

@alexam.1614

5 жыл бұрын

That’s not even a latte anymore lmao a latter is mostly dairy and only a little espresso... that’s espresso with some milk

@whattheflimflam

5 жыл бұрын

Typical moronic customer

I do not work at Starbucks, but have been in the retail industry for 5 years now. I transferred a year ago from my first location, and I miss my regulars. Some of which did bring me gifts and I always enjoyed seeing them.

tbh as a starbucks partner the thing that annoys me most is being expected to constantly make "customer connections" which basically means talking to anyone and everyone at the drive through window. Especially when it is busy. One of my shift supervisors today yelled at me for not talking to customers and to be honest if they want to talk they will. Most of them just look at their phones or look like they really really don't want to talk to me. It's a disgusting policy that causes us to get in trouble for not being social butterflies.

Going on 5 years at Starbucks and everything is pretty much true. My favorite part is when rude customers complain about the price or about the certain way we are told to do things...like i just work here i don't run the company call corporate for that!

Decaf??? Ha frap roast for espresso is the way to go.

@selenavielma2166

5 жыл бұрын

Oh crap lmao never thought of doing that!

@cesarperez156

5 жыл бұрын

Omg 😂😂😂😂

@jules4879

5 жыл бұрын

Brian lefebvre I wish I could like this multiple times

@danielcassar8293

5 жыл бұрын

Hahaha I’m going to do this thank you

@musichealseveryone

5 жыл бұрын

Wait this is such a good idea!! How many pumps should I do for each size??

i love working at starbucks but i do think that every barista has a couple drinks that they actually DESPISE making. 😂 *cough* *cough* ICED CLOUD MACCHIATO *cough*

@jojojojo-lk8cs

4 жыл бұрын

AHH i hate making those

@lanagustafson2905

3 жыл бұрын

Cookie crumble frappucino

Imagine how much worse it is for baristas at a specialty coffee shop when your customers have been trained on mass-produced Starbucks (with their own made-up named for menu items), when customers don't understand that a Macchiato is a 3 oz drink NOT whatever Starbucks sells, that a standard cappuccino is a 6-8 oz drink (without size options!), that microfoam is the industry standard, that you shouldn't pour espresso directly over ice unless you want to shock it to be bitter... Starbucks being so large and accessible convinced a lot of folks they know anything about coffee when they don't (including a hell of a lot of their baristas.) I've recruited Starbucks baristas into cafes I've managed and their training really only works at Starbucks. You have to fully re-learn coffee to work just about anywhere else. My employees would go back to their Starbucks and tell the working baristas there the new coffee info they picked up working in specialty coffee. They're great for benefits and for learning some basics but they burn their coffee (which is so mass-sourced they can't seriously control bean quality without just giving it all a burnt taste to make it uniform -- seriously, look at their beans inside of their grinder hoppers and check out how much oil is caked on the inside from their coffee and tell me it doesn't look like cheap garbage) and they have automatic milk steamers. Most of the Starbucks baristas I know work there with hopes of moving into specialty coffee. If you go to a specialty coffee shop, your baristas often have agreements with their coffee roasters (a lot of coffee roasters provide training for their clients to ensure that their product is brewed and showcased properly) the roasters will instruct baristas to never do things that customers LOVE to order. Don't ask me for a dry drink. Don't ask for a large macchiato. Don't get mad if your cafe only offers standard sizes. MOST COFFEE DRINKS ARE DETERMINED BY THE RATIO OF ESPRESSO TO MILK AND THAT IS ALL. (Macchiato: just a drop of foam on espresso, 3 oz drink. Cortado: about even parts espresso and milk, 4-ish oz drink. Cappuccino: espresso and microfoam, 6-8 oz drink . Latte: espresso with a LOT of milk, 10-12 oz drink. (If you ask for a large latte in a place that doesn't add shots per size, you're just getting more milk and that's gross to most baristas. You're supposed to have a nice ratio of coffee to milk.) Different cafes might have different policies based on who their roaster is and who they're trained by but that's why it's important to be an informed consumer and give a shit about where you're spending your money. Our roastery pays double the fair trade minimum price for our coffee beans to ensure we're paying farmers fairly. We don't buy coffee from parts of the world where the growers won't be directly empowered by our purchase. Coffee is important and people should consider putting ANY research effort into something that's often a part of their daily life.

Manager : " so, can you spell?" Applicants: "No" Manager: " you're hired"

@nairobicars

5 жыл бұрын

😂I worked in Starbucks.Thats intentional ,if you say your name is Tom then you go ahead and spell it for me....,I will just write Dom😂😂😂

@SnehilSuman-Sci-fy-DUDE

5 жыл бұрын

Don't you mean, 'your hired?'

@itan2495

5 жыл бұрын

Snehil Suman no it needs the you are

@SnehilSuman-Sci-fy-DUDE

5 жыл бұрын

@@itan2495 You didn't get the joke. :/

@itan2495

5 жыл бұрын

Snehil Suman ohhh now i get it my bad lol

I have mad respect for the people working there, my anxiety even prevents me from ordering there. So many names, so many people oof. I always ask my boyfriend to order for me ...

As a Starbucks employee... All of this is correct 😭

just got home from my shift at starbucks, had a understaffed clean play (clean everything we own in the middle of the day while taking care of customers even in a rush) during a perpetually busy day. just spent a solid hour crying from stress overload.

One of the most annoying jobs you will ever have in your life!

I've had my fair share of working at Starbucks, had worked at 2 licensed kiosks for over a years time. I've always had those customers that would come in and think that the mocha drizzle we use to coat around the insides of the cups and on top were not the same as the mocha we use to make their drinks. Reality check, they're the same. I got new-hires that would come in for a day or two and quit, customers that would never tip when ordering 8+ drinks while I'm the only man running the place, and so on. One thing people don't notice, is that going smaller does not equal cheaper. Ever gone to the movies and saw how better it was to buy those combos for hella cheap? Starbucks applies the same concept. It's actually worthwhile to go Venti/Trenta.

@uglyvegan7945

5 жыл бұрын

Yeah, but I want 12 ounces of coffee and not 32 or however many a trenta is (30?). And it's not like I can easily save it for later if I'm on the go or want it to actually taste good later.

I’m a partner at Starbucks. Yes, the job is stressful, and we deal with many rude people, but it is the greatest job I’ve ever had. I love my coworkers, and have met so many great people through it.

I work at Starbucks and while I’ve had some nice clients, most are horrible people!

@josebeltran3014

5 жыл бұрын

Refuse the rude ones service.

Working at Starbucks is great if you have good coworkers and handful of great regulars you like. However, I am forever dealing with rude customers and rude coworkers at my job. Then you got to teach the rude customers and rude coworkers about the word “kindness” and the word “boundaries” and then all of a suddenly your the bad person for standing up for yourself.

As a former barista, it is never a good idea to give a customer that asked for decaf- caffeinated shots. Some ask for decaf due to heart conditions. But I can’t say that I’ve never given someone decaf on purpose. Be nice to your baristas.

I’ve worked for Starbucks for over a year and I’m convinced it’s going to prepare me for my nursing career. Non-stop stress, worst customers ever, and constantly feeling overworked, overwhelmed, and exhausted. Nevertheless, I’m a dedicated worker and will stick with the company, but its definitely not worth minimum wage.

i worked at starbucks for 2 years and i hated you if u asked for an upside down caramel macchiato, SMH!

@SASSY20

5 жыл бұрын

I would rather someone order it this way than to swirl my masterpiece after handing it to them. :(

@puddingpop6058

4 жыл бұрын

Why? An upside down CM is easier it's just a vanilla latte with car drizzle

@emilymarin4044

4 жыл бұрын

Like what’s the actual point of ordering it upside down, now it’s just a vanilla latte with caramel drizzle congrats

Lots of love too my fellow barista's 💓 I am one myself. We should all be respected & appreciated 💘

@lakishaferguson6943

5 жыл бұрын

Agreed, think it applies to all customer service jobs. Customer sometimes have superiority complexes for some reason

It's worse when you are a Starbucks employee in a grocery store. All the stress with none of the freebies or tips. They aren't lying about the customers being rude or being understaffed. 2nd worst job I ever had, right after Macy's.

@potatodono1818

4 жыл бұрын

I was at one in a grocery store and bro I was doing the pull, making the mochas, on register, drinks bc not only r we understaffed but my coworker called out on their Saturday shift 3 times and it was so stressful bc lines get so long like 10 families all in a line consistently. also we don't get trained properly smh they didn't require a food handlers certificate

I went through maybe three days of training if that, and I still trying to learn everything as I go, I’ve been with Starbucks for about six months and I honestly love it. I don’t see any of my team members purposefully getting drinks wrong to rude customers, it’s true that we’re always extremely understaffed and that there’s normally only about three or four of us at one time, only four about two hours are we fully staffed. Don’t get my wrong, I absolutely love working there, I love most of the customers, and I love most of my team members, but this is defiantly a high stress job and truthfully a lot of people on my team, including myself, have breakdowns on the floor and have to go to the back to cool off

I passed secretly drinking a beer every hour

@iconicon7354

4 жыл бұрын

How else you gonna be motivated to work a shitty job. I recommend drinking European beer.