Thank you for watching! These Fine Hair videos are some of my favourite videos to create for you as a Fine Hair specialist. If you have any questions or concerns, please don't hesitate to leave me a comment. I love spending the time communication with you. If you like this video, you may enjoy watching this one next: **Women with THIN FINE hair LOVE this Haircut and I can see why! kzread.info/dash/bejne/lZ-arLCgp7izYtY.html

@cathyd1282

Жыл бұрын

I have that same cowlick! There are days it lays flat, but it is purely by accident! I will be trying your technique of drying it side to side for sure!

@Miss-320

Жыл бұрын

Thank youuuuu I’m at my wits end with mine. 😫❤

@siobhanmcgovern5341

8 ай бұрын

Hi Gabi! This video is amazing! I didn't see it listed in the products but what blow-dryer do you use? Thank you!

Finally hair I can relate to. Most of tutorials on KZread for thin hair are laughable because they actually show thick hair.

Thank you for showing a model that actually has relatable thin hair. She is beautiful!

@GlamGirlGabi

Жыл бұрын

You are so welcome! She absolutely is beautiful :) We love her here!

Seriously thought she was Selena Gomez in the picture. Her hair looks amazing! Definitely following this advice. 👏🏻👏🏻👏🏻👏🏻👏🏻❤

@GlamGirlGabi

Жыл бұрын

She is such a beauty isn’t she? She is also incredibly intelligent, thoughtful and kind. The whole package! ❤️ Thank you for sharing the love.

@rimaalmalla5796

Жыл бұрын

I had the same thought, very nice hair

@joannariedl8772

Жыл бұрын

I thought so too!

@Rositasparks

Жыл бұрын

I agree!

@lisaaustin4561

2 ай бұрын

The after yes. The before no way!

Gabi, you deliver the best hair tutorials of anyone both on KZread and in real life! You’re a fine hair styling phenom and I’m so grateful for you!

@GlamGirlGabi

Жыл бұрын

What a sweet message!!! Thank you so much 😊 That means a lot to me, it really does!

You are the only hair channel that is realistic and that I can trust and learn from!

As someone with androgenetic alopecia and has lost 80 % of my hair this video is really helpful thank you ❤

@angelsandocean2853

9 ай бұрын

Same hair. I use rosemary oil for over 2 years, 5 drops per day.. took long time but much better now

@karenwalkersginglass

6 ай бұрын

PRP and minoxidil made a HUGE difference for my thinning hair! It's like a miracle.

Root cover can help with the "bald" spots we thin haired girls have. Spray it on your scalp. Works like a charm. I was thinking of getting a wig until I found this trick.

Jenn is my fine hair twin. Thank you for the tips!

@GlamGirlGabi

Жыл бұрын

No problem 😊 Jenn is very relatable because a ton of people have her identical hair type and growth pattern but we don't see a lot of tutorials on it.

I love to watch the videos with Jen and have shared them with my stylists and friends with fine, thin hair. I also struggle with a cowlick in front and will be trying this technique. I love your channel and love when you use Jen as your model because I can so relate.

You might be a hair whisperer. So glad you're in our lives. May our heavenly father bless you everyday.

Started watching your videos lately. I have that frizzy hair, fine shaft but pretty good density. I have used a lot of your tips and they work well on my hair!! Thanks for the tips. Your are a beautiful woman. Have a blessed day!!

What a wonderful tutorial this is. I’m going to try these tips for sure.

This was such an inspirational video and thank you for the tips about the way you place the velcro rollers in your hair. I wish we had the same products that you used on your client's hair here in the UK. I love your videos they have taught me a lot of good tips. I ask my hairdresser any questions and she very vaguely knows how to answer.

Very very helpful! Thank you so much for these great tips. 😍

This is my hair! Thanks for this!

Amazing video! ❤

Yes, We do love Jen

That is a stunning style. It's amazing how much of a difference it makes by blow drying upwards. Thank you for the tips!

Thank you for the great tips for fine hair! Please continue to do more videos like these. Would also like one on which drug store bought products are best for fine hair.

Absolutely great!! Useful!!! Thank you for promoting relatable hair issues!!!!!!!

@GlamGirlGabi

Жыл бұрын

You’re so welcome! I am really happy that this video is resonating with people who struggle with the same things :)

Amazing!! Thank you ❤️

Thank you so much for your fine/thin hair videos with Jen! She looks amazing! I too have been a victim of overlayering - and the thing is a stylist can never trim layers exactly as they were the first time, so it's impossible to maintain a decent looking layered cut much beyond the second trim - because you just loose too much hair by cutting layers. I'm 64 years old and have lived through the 70's where long hair was in (but mine wouldn't grow)..then (worse) the 80's when BIG hair was mandatory! (Ooops, couldn't pull that off either without damaging body perms - ugh - grey and white rollers with a lovely ammonia smell...who could forget??) So at this late age, I'm now learning more about my hair from you than all those stylists along the way. And yes, I lived through bad blunt cuts too - where the front was shorter and back fanned out like Cleopatra. My question is , what do you do with a thin, angular face where growing all hair to one length, parted in the middle overpowers your face?

Thanks Gabi! You’re a star ⭐️

@GlamGirlGabi

Жыл бұрын

I got you girl 😉

Awesome tutorial.

Absolutely awesome

Thank you so much, Gabi!! I loved the video! What a pleasure to see Jen! I’m taking notes!!! 😂❤

@GlamGirlGabi

Жыл бұрын

Jenn is the best! I am always so happy when she comes into the studio to model for me. ❤️ She’s a cutie through and through.

I bought the kerotin products because of you and I'm obsessed with them! I use the volume foam and curl gel to style my fine curly hair.

@GlamGirlGabi

Жыл бұрын

Im so happy to hear that Celeste! I love their products too! They work super well on my hair.

Wow . I am blown away by the technique and results. I havent learned this many hair tips in a lifetime as I have in this video thank u

@GlamGirlGabi

Жыл бұрын

I am so happy to hear that!! ❤️ Thank you for commenting. I’m really happy to hear that you were able to learn something new.

That was such a great video. Enjoyed every second! Thank you🥰

@GlamGirlGabi

Жыл бұрын

Glad you enjoyed it! Thank you for leaving me such lovely feedback. It means a lot to me.

@marit6164

Жыл бұрын

@@GlamGirlGabi you definately deserve it. So many people struggle with fine hair😀

Fabulous Video!!! This beautiful girl has my exact hair type. . . . I am grateful for your instructions on how to look and feel . . my best :)

Wow ! Thx for showing us

@GlamGirlGabi

Жыл бұрын

No problem!! Thank you for taking the time to leave me some feedback. I hope that it was helpful for you.

Yes!! More with this model! I thought I was the only one!!!!

Honestly you have answered my hair “prayers” with this video….I am going to try some of these techniques (my hair is a bit shorter, has a lot of breakage, loss and minimal regrowth but this is a start! Thank you so much for the tips! You are fantastic!

@irina3471

Жыл бұрын

Same! I am currently using burdock root oil for hair growth.

Subscribed! Idk how I’ve never seen you before! Jen’s hair is EXACTLY like my natural hair, down to the cowlick!! ❤😊

wonderful tutorial! thank you

@GlamGirlGabi

Жыл бұрын

You’re welcome. I’m so glad that it was helpful for you!

Thank you so much, Gabi! I think I wrote down your every word!! There are simply too many good tips in this video to miss a single one! If only you weren't located so far away from Albuquerque/Santa Fe, New Mexico, I would make an appointment with you asap to cut my hair! And as much as I'd LOVE to visit you in Canada, flying anywhere for a haircut is just a little (ok, a lot!) more extravagant than most of us can afford. But at least we have your great videos! You sure do understand the challenges of fine hair! Because of you, I will try the Kerotin products you used here. I have a whole cupboard full of "fine hair" products that never do what they say, but I remain hopeful, and your enthusiasm, and also being "one of us" makes it all the more promising. Thank you so much for all the time and effort you put into making so many informative videos!!

Jen is looking beautiful here! Amazing styling.

I have baby fine thin limp hair and have never managed to grow it out to a bob. But now I have decided to try the blunt bob without layering so I am working on growing my hair out from my usual pixie. Till now I have chosen to keep my neck quite short with layering to have some sort of shape while waiting for the rest to grow out. I think it looks fine from behind and from the side. The front view is another story. My bangs and the sides are the same length almost with no layering as I haven’t cut it at all since my decision. The sides cover half of my ears now, and the front reaches the middle of the nose. I looks terrible, just terrible with my limp lifeless thin hair, and I don’t know how to cope and if I should give up growing it out. I would be so grateful if you would share some tips for growing out thin fine limp hair. Thanks so much for your helpful professional hair videos, I am a huge fan.

Pretty look with great job hair & makeup

Gorgeous!

Thanks for the tips in this video. After wearing my hair in curly styles for the past 2 years, I was bored and saw one of your other videos using the Tymo Ionic Volumuzing Brush Blowdryer. I used it along with a volume blow out cream I had on hand and was very pleased with my first attempt. Next time I will try the superlarge velcro rollers for added volume. But even without them, the Tymo was a pretty handy tool. I have fine thin gray wavy/ curly and graying hair so I need all the help I can get. I also have increased my protein intake, am on low carb and take Hairflair supplements which has helped.

I was Jenn back in the day. Same texture, color, length, volume, cut and style. Had an excellent stylist who gave me the same thickening and treatments every 4-5 weeks. Unfortunately, I lost her when we moved. My head was shaved for surgery, and hair grew back white/silver/platinum. I am so glad to find this video because I needed to see what products to use to help the thickening. I'd like to see Jenn's hair in a shorter style, so when she's ready again....! Great tutorial!

You're a great, inspiring lady. Trust yourself, having confidence is the best gift to yourself, which often comes with time and getting older (I'm 51). Love your videos, I also have fine, long hair that has become thinner over time. Thanks for your wonderful tips for hair and makeup. 🥰😍🤩 from co. Kildare, Ireland.

Gabi ~ love to watch all you do! Amazing! Are Keratin products safe though? Both for you and your clients? Thanks Gabi!

This is awesome….I have baby fine hair & 2 cowlicks at the front which just do their own thing regardless of what I try to do lol….definitely trying this out

Thank you, really helpful

@GlamGirlGabi

Жыл бұрын

Glad it helped! If my viewers take even one piece of advice from this video and it helps them achieve better hair results, then I am happy!

I can relate to Jenn!!!! ❤

Great video!

@GlamGirlGabi

Жыл бұрын

Glad you enjoyed it! Thank you for watching and taking the time to leave some feedback.

What a doll!

Love this tutorial for fine hair. I just ordered all the Keratin products. Do you have a recommendation for a hairspray for fine hair?

Gabi, you are the first stylist who has recommended to NOT layer the crap out of fine hair! I SO agree with you! I have fine hair on the medium-thin side and EVERY time I get a cut I come away with it layered so deeply you can see my ears/neck through the wispy layers on the sides because the stylists always layer the bejeezus out of my hair. AND I always seem to get the front cut higher than the back as well! Why don't you live near me so you can be my stylist?? At least I can take the tips you've given to the appointment I have next week and hopefully, finally, get a decent cut.... Thank you for your very informative videos!!

@rhondapelletier2141

Жыл бұрын

I MUST have layers, lol………… if I DONT…… my hair hang straight down & my ears poke through my hair! The layers of the crown helped me to cover this and I also shortens my face which makes it look so much better on me

Go sulfate free if you have fine hair. Sulfates stimulate oil on your scalp. Wash your hair every three days and use dry shampoo on the roots in between washings. I turn my head upside down when blow drying and ensure all strands are dry. Brush towards your face. This method is fast and lifts the roots for maximum volume. . I use a wet brush instead of blow dry brushes that tear my hair. I agree with the directional roller method however I use a hot curling iron. It’s vital to let each curl completely cool b3fore brushing or fingering the style. Occasionally I will use a texture spray at the roots for lift on day three without washing. Another tip is to use a silk pillow slip that helps maintain your style and prevents hair crushing and frizzing. Try this, it works. I am no longer a slave to my hair and I love the results. Bonus, Target sells silk alternative pillow slips that work great, don’t wrinkle and cost a third of pure silk.

I have exactly the same hair!

Thank you for the tips with a real model . My hair is similar but worse than Jen’s and I haven’t been to a salon in years because of embarrassment. I can’t even look in the motor most of the time. I’ll try these products and tips

Thank You Anna C.

I am 70....I cannot believe I NEVER KNEW how to tame my cowlick!! This works PERFECTLY! THANK YOU

Thankyou so much for this tutorial! Will be trying this weekend! What a beautiful model! I have a question about box dye… I have been coloring my own at a 3N and would like to lighten up a bit so that my thinning bear my scalp won’t be so noticeable. Do you have any recommendations on what I can do at home to get to a level 5? Thanks for your help!!!

Love the video! If you don’t mind, what brand/shade of lipstick are you wearing? It’s very pretty.

Interesting video and great tips, her hair is beautiful! What eyeshadow was she wearing?

since you did a full make over I was interested in what the lip stick color was

Thank you

Another great tutorial. Thank you Gabi...I need to tweak my velcro roller tecnique, but they work great.I am very happy with them. One thing I discovered, for me, if I take them off too quickly, I end up with a bit of freeze, but if I remove them slowly, my hair will have no flyaways

@melaroper5087

Жыл бұрын

I meant "my hair gets frizz" not freeze

@lindahoffman2692

Жыл бұрын

You’re SO right especially because if you see some videos the “models” YANK them out as though that makes a bouncier curl but on us fine haired girls it only crested Frizz and drags down the curl!

I watched your video and it is one of the best I have seen! You rock! I have a question but it is not about hair . I need to know what lipstick you are wearing and color. It is absolutely beautiful on you. I have close to the same coloring as you and think it would look really pretty. Thank you in advance!

So so sweet 💖

Hi Gabi..Love you videos! How do I purchase Keratin hair products? Are they available in Canada?

This is fabulous Gabi and Jenn is so cute and her hair looks beautiful ❤🎉❤

@GlamGirlGabi

Жыл бұрын

I'm so happy that you found this video to be helpful! Jen is so cute! I adore her. Thank you so much for watching and for supporting the channel. It means a lot to me.

Do you recommend spraying the hair with a hairspray while the Velcro rollers are on?

Do these products have added fragrances? Thanks

I totally thought this was Solena Gomez, she is so cute...nice job with her hair, I have the same kinda hair so I can totally relate.

@GlamGirlGabi

Жыл бұрын

It can be tricky to navigate but once you have a few tips and techniques in place, it can actually be very versatile and quick to style which is a huge bonus!

I am seriously at a loss what to do with my fine hair. I think I may have come to right channel. I’m going to pursue through because it like you know the struggle! If anyone knows of any specific ones I should watch please post in comment. Thanks. It’s so easy to lose hours on here, I’m not trying to be lazy. Thanks for your very educational videos! Love ‘em

No matter what I tell the stylist, they just quickly dry it with a few quick passes with an inadequate round brush. I always restyle my hair as soon as I get home.

@druidriley3163

9 ай бұрын

Stop them and tell them again. If they don't, don't tip. They'll get the message.

Can you please do the same video for fine thin curly hair? I really struggle to get volume without too much frizz

@GlamGirlGabi

Жыл бұрын

Are you wanting it to be diffused with natural curl or blown out smooth? Next Monday I have a model coming in who happens to be a little girl (she's 9 years old) but she has the exact hair type. Very fine but extremely curly. I am going to show how I cut it and how I diffuse it for control and volume. Stay tuned for that.

@deef6153

Жыл бұрын

@@GlamGirlGabi Amazing! Her hair type sounds exactly like mine. I never blow my hair out so a curly volume look is what i always try to go for but never get quite right

💯 Thank You For Sharing Gabi!! I love ALL of your video's!! I recently got The beaded row extensions, would these products be safe to use with extensions? Thank you in advance for your time 😇😇

@GlamGirlGabi

Жыл бұрын

Hey Jen! Thanks for watching and supporting the channel. If you want to use volume products, keep them at the top of the head where you don't have extensions. Volume products swell the hair so it can be damaging to extensions which are dry in nature. When you have extensions in, you need to use products for dry and damaged hair to keep as much moisture in them as possible. If you don't do that, they will wear out much more quickly.

@jenlynn9115

Жыл бұрын

@@GlamGirlGabi Thank you so much for your quick response! I've been watching your videos for a long time, and I just have to say you are one of the BEST, Most Honest Hair Goddesses Out There! Keep Up the Great Work 💯 Take Care

@GlamGirlGabi

Жыл бұрын

@@jenlynn9115 Oh my gosh your message made my day!! Thank you so much. You have no idea how much that means to me :)

Hi Gabi. I am in Canada and I see two other gals asking for recommendations. I looked on the Kerotin site and they do ship internationally in 2 to 3 weeks but we’d also be charged Customs and Duty charges otherwise I would love to try all of the recommended products. Could you please suggest comparable products for us fellow Canadians. Thanks.

As I get older and after having kids I feel like my hair is definitely thinner than when I was in 20s..anyways loved this video. I'm going to try this routine after I finish my current shampoo and conditioner. What are your thoughts on Hemisqaline and caffeine and aloe barbdensis leaf juice in shampoo? And is benzyl alcohol in conditioner?

There is no product for hair loss other than minoxidil. There are some nice products for root lifting and volume, but understand it is only a product and not a cure. I've been setting my hair lately using Rusk THICK, and I love how much body I'm getting, even without using heat. I'll try it with heat next time. That, and the redirecting, were the two greatest takeaways from this video. Please note, not all velcro rollers are created equal. I had to return a set that got stuck in my hair. Just make sure you don't place the hair on the roller as you would on a wand/stick type heat appliance. Wind it up from the tip only, as shown in this video.

Question? So many videos talk about castor oil as a way to help grow hair. Does this work? How to apply it? Thank you.

Is there anywhere to buy the Kerotin products in Canada. I had to purchase from the states in U.S. dollars and shipping was over 2 weeks. Also, what about the Kerotin syrum. I bought that and if it gets in your hair it looks greasy so you have to be so careful with it to only use on the roots. Let me know if you have any advice with this or if you use it. Thank you so much for all your videos. It has helped me so much with my 67 year old fine hair. I especially love my Tymo !!

What lashes did you use on her? They were glamorous yet natural looking

Hey Gabi! For hair this straight and fine, would you recommend these tools over the Tymo Volumizer? Thank you for sharing all your knowledge. I love watching your videos.

@GlamGirlGabi

Жыл бұрын

Hey Joanna! Jenn also has a blowout brush just like the TYMO Volumizer actually and she uses it regularly and loves it. Both will work but it's likely easier to use a blowout brush on your own hair than a blowdryer and round brush.

@ugotmichelle

Жыл бұрын

Tymo volumizer is the best. That and Gabi”s tip to “confuse the root” have taken my hair to the next level! ❤❤❤

I would love to try these products, but it looks like they ship from USA vendor. Do you have a Canadian distributor of these products?

I am allergic to fragrance and most plant-based ingredients like rosemary oil, etc. Do you have any recommendations for thickeners and styling products I might use?

Gabi your are so sweet, getting older is fabulous thank you for seeing us. We need to take over Hollywood & magazines, It seems no one is over smoking hot 30 years old......

The roller info, never knew the right way to do that! My hair is just like hers and static is SUCH a problem for me. It's driving me crazy. I could never use that style round brush because of the static.

@GlamGirlGabi

Жыл бұрын

Yes the on base, off base and half off base is hair school 101! It is very important actually. Static can be a challenge for fine hair. Do you have a spray that helps? I find that Sebastian Shaper helps a lot with that and since it is a workable spray, it doesn't make the hair sticky or heavy.

@cjohn7468

Жыл бұрын

@@GlamGirlGabi yes it made so much sense when you showed it that way! I only use products from OWAY that are non toxic and packaged in glass, I'm difficult lol. But I will look up that product and see if I can find something comparable. It's less in the summer of course but it's still a problem all year round. I'm living vicariously thru these blow outs you do static free 🤣

What products would you suggest for someone allergic to argan oil?

you somehow made someone already stunning even more gorgeous! she deserves such lovely treatment 🥰

@GlamGirlGabi

Жыл бұрын

She really really does ❤️

I just checked this kerotin products, but in the Netherlands they don't sell. However I use Redken volume injection + blow out gel. My hair gets greasy faster using this products, I thought using the Redken mint shampoo first and then the volume injection maybe would work?

Does it work on grey hair ?

Always love your tutorials! Question: Karotin products aside, I have read thickening shampoos and conditioners in general can dry out your hair. Is that true?

@GlamGirlGabi

Жыл бұрын

The reason that they can dry out the hair is because they are very light. If you have super fine hair, when you use a super conditioning or hydrating product, your hair will likely get weighed down. Volume products often swell the hair too to give the illusion of fullness and that can feel drying for some people. Everyone's hair is so different so you need to figure out a combination that works for you and your individual hair needs.

@Marinas287

Жыл бұрын

Glam girl Gabi . I have seen several of your videos and you are always recommending different shampoos to use for thin hair . What do you recommend for someone is trying to buy a shampoo for thinning hair for the first time ?

@GlamGirlGabi

Жыл бұрын

@@Marinas287 Hey! There are SO MANY awesome shampoos and conditioners on the market. I have tried so many and I love so many of them. Kerotin's freshening line is fantastic but I also love Necessaire. Goldie Locks is one of my favourite product lines out there right now but it's heavier so if you have VERY fine or thinning hair I would avoid that. If you are looking for unscented products with great ingredients, Necessaire is a good one to start with. Kerotin is awesome but you can't use it more then twice a week because it is very rich in proteins. Proteins are AMAZING for your hair but you can get protein overload if you use it too much. If you wash your hair twice a week only, I would try Kerotin.

Hi Gabi can you please do a more detailed blow dry I have a fine hair like Jen and would love a step by step blow dry 💕💕💕

@GlamGirlGabi

Жыл бұрын

I have one coming out soon that I did on myself!

@Pisces84

Жыл бұрын

@@GlamGirlGabi Thank you Gabi💕💕you’re the best 🤗

Love it, same hair type and now going gray so looks even thinner now. Anyone try protein treatments with this hair type? Been thinking about trying that too but not sure if there is any protein treatment out there for this hair type.

@GlamGirlGabi

Жыл бұрын

Which one do you want to try? I don't see why you shouldn't. It will help to strengthen the hair. Just be careful because if you use too much protein, your hair will break. Don't do it too often.

@ugotmichelle

Жыл бұрын

Was thinking about the Apogee 2 step protein treatment but not sure if that would be good for someone with this type of hair. Have seen a lot of videos online but they are all beautiful ladies with very textured hair.

Hey there Gabi, this is is exactly what I'm looking for. But I'm wondering how can I help maintain the volume between washes?

@84Mazzy

Жыл бұрын

I need to know too, next day my hair oily and limp again so annoying!

@rhondapelletier2141

Жыл бұрын

You can very easily just go back in your bathroom and use Velcro rollers heat them up with a hairdryer. Put your makeup on while they cool. I like to step outside in the cold weather! Lol just before I take mine out. You’ll be surprised how much volume to get back!

@Glam Girl Gabi, The main reason I follow you is how much you care about hair especially fine and thin hair. Great video and real model here with a real beautiful hair fine and soft. I enjoy all your tips and tricks about fine hair. Question: why using 1 inch to blow dry her hair why not 2 or 3 inch if we want volume?

@Ketometo2025

Жыл бұрын

One more question: What kind of blow dryer did you use?

@GlamGirlGabi

Жыл бұрын

Thank you for your kind comment ❤️ I like using one inch because it gives me more bend and bevel at the bottom. I really love that bouncy blown out long. The bigger the barrel, the less bend you get.

Hi Gabi, Love your Videos with fine thin hair, thats me😢, an thats is the real life, not fotoshop. Ok, I have a question about your styling Products kerotin: is this only to buy in america? Or do you have a good alternative ? Because I come from germany. Thx in advance and thank you very much to help us fine thin Hair people

Would you have an alternative for the Kerotin products for us here in Europe? I do not seem to find Kerotin available outside the US. Thank you.

@GlamGirlGabi

Жыл бұрын

Do you guys have KMS where you live? KMS has a whole ADD VOLUME line that is also excellent! I use it in my studio all the time too.

@MonikaR2006

Жыл бұрын

Thanks for the tip. Yes, there are a few online shops selling KMS. I'll give that a go 😃

I was convinced that it’s Selena Gomez in the photo until you proved me wrong at the end of the video 😲🤩 Beautiful ladies, great video. 👏🏻

@GlamGirlGabi

Жыл бұрын

Everyone thinks that! 😂 Yes it’s not Selena Gomez but equally gorgeous!

Jenn Is super cute

Gabi, Can you tell me what the picture of your tattoo, you have on your arm, hopefully I am not being too personal. Just curious about the tattoos, love your channel content.

Hello, please help! I bought Kerotin products with your discount two weeks ago. They confirmed my order. Send a link to check order status and the link dosn't open. I emailed them no response. I try to called several times but you can only leave a message and no luck there. They charged my card. I do not know what else to do. Any advice. Thank you for any help.