Woman Says Dunkin Donuts Coffee Burned 30% of Her Body

A New Jersey woman named Samantha Picklo alleges she received 2nd and 3rd degree burns on 30% of her body after an incident at Dunkin' Donuts. Picklo says three black coffees were spilled on her pants, causing her skin to peel. She and her husband called 911, and officers questioned her and the Dunkin' employee who served her. Inside Edition’s Jim Moret tested to see how hot Dunkin' Donuts’ coffee is.

Пікірлер: 11 000

  • @ObsidianXXX
    @ObsidianXXX2 жыл бұрын

    She was eating something, grabbed the tray with one hand and dropped it on herself. I actually completely believe that employee, he was so calm and his eyes and body language indicated he was being honest.

  • @amandaybarra3864

    @amandaybarra3864

    2 жыл бұрын

    I agree. Here comes another lawsuit just because she didn't hold it properly.

  • @avsaris5683

    @avsaris5683

    2 жыл бұрын

    oh damn

  • @tradhat5746

    @tradhat5746

    2 жыл бұрын

    @@amandaybarra3864 the change she is suing for would actually be pretty good though

  • @marioelburro1492

    @marioelburro1492

    2 жыл бұрын

    @@tradhat5746 if she is suing the company then im all for it since those small cupholders have nearly caused my drinks to spill. Im against it if she tries suing the employee tho

  • @JeoxxxDarkages

    @JeoxxxDarkages

    2 жыл бұрын

    @@tradhat5746 Those stupid egg carton cup holders always make the super tall drinks tip over, it sounds like thats exactly what happened when she tried to grab it with 1 hand and wasnt able to keep it stable. if the ones from Chikfila perform better then of course they should be adopted, but ive heared bad stories about those taking lids off, which is the last thing you want to happen with hot coffee

  • @painted.pink1
    @painted.pink12 жыл бұрын

    “He spilled the coffee all over me”, she made it sound as if he did it on purpose. I hate these types of people.

  • @A.Love.language

    @A.Love.language

    2 жыл бұрын

    Right 🤣

  • @ambermarcum7290

    @ambermarcum7290

    2 жыл бұрын

    Her acting is as bad as Amber Heards

  • @Kiki-ej1ro

    @Kiki-ej1ro

    2 жыл бұрын

    me too

  • @MJH7777

    @MJH7777

    2 жыл бұрын

    She wants money👹

  • @norastack6110

    @norastack6110

    2 жыл бұрын

    It was an accident and she probably couldn’t say much cause she was in such serious pain.

  • @otachizero6866
    @otachizero6866 Жыл бұрын

    as dunkin worker i can speak for all of us by saying that we know the coffee is hot and we know how to properly handle the carriers. spills because of clumsy customers happen more than you think and i 100% believe the worker is telling the truth

  • @otachizero6866

    @otachizero6866

    Жыл бұрын

    @Choas_Lord_512 i never said that fast food workers never make mistakes so you can hop tf off

  • @Sheev_Palpatine93

    @Sheev_Palpatine93

    Жыл бұрын

    I mean it is all her fault, but it would be a good idea to switch those drink holders

  • @tahreesuh

    @tahreesuh

    Жыл бұрын

    ​@Choas_Lord_512 Even if the employee was at fault, it was an accident. No one is going to vote in favor of this woman in a court of law. She very clearly just wants money and/or publicity.

  • @juanorozco1971

    @juanorozco1971

    Жыл бұрын

    I worked at Starbucks & I agree

  • @juanorozco1971

    @juanorozco1971

    Жыл бұрын

    ​@Choas_Lord_512 no 1 is claiming they don't make mistakes most ppl can go by what they see & the facts.

  • @jasonhedricksen
    @jasonhedricksen Жыл бұрын

    The way she said " he spilled coffee all over my lap" made it sound like he took the cups and poured it all over her lap. Made it sound as if it was on purpose.

  • @jilldambrosio4273
    @jilldambrosio42732 жыл бұрын

    I 100% believe the employee. During the 911 call she said "He spilled the coffee all over me". As if he removed the lid and poured it all over her intentionally. She was too quick to point the finger at him.

  • @courtneyfritz

    @courtneyfritz

    2 жыл бұрын

    That's a good point.

  • @Domo501

    @Domo501

    2 жыл бұрын

    People like this tend to play victim they don’t wanna accept their own mistakes but rather take it on someone else.

  • @wbae1340

    @wbae1340

    2 жыл бұрын

    I would say that her rationality probably wasn’t 100% then as she was burning. But I agree in total that this is definitely her fault

  • @jenni8982

    @jenni8982

    2 жыл бұрын

    She didn't sound as if she was suggesting he did it on purpose. It sounds more like the dispatcher asked her "what happened?" and she answered.

  • @emigma4784

    @emigma4784

    2 жыл бұрын

    I agree. In such a situation I could see one’s rationality and coherency being flawed because the situation at hand is more immediate and dangerous.

  • @user-xe4qs3mw2e
    @user-xe4qs3mw2e2 жыл бұрын

    She makes it sound as if the employee intentionally 'threw' or 'spilled' burning hot coffee on her to burn her. But hearing the employee's side of the story, it sounds like she was being damn stupid receiving three coffees with one hand while stuffing herself up with the other hand, thus, she burned herself.

  • @RaizerZ

    @RaizerZ

    2 жыл бұрын

    The employee is lying.

  • @chrisjin8794

    @chrisjin8794

    2 жыл бұрын

    @@RaizerZ Eyes don’t lie.

  • @andria8279

    @andria8279

    2 жыл бұрын

    @@RaizerZ and how do you know that?? Were you there?

  • @genz8034

    @genz8034

    2 жыл бұрын

    @@andria8279 i am sure that all this chaos has been captured on CCTV

  • @abouttime2569

    @abouttime2569

    2 жыл бұрын

    @@andria8279 Either side could be lying. We don't know.

  • @eleventree6668
    @eleventree6668 Жыл бұрын

    From now on, the staff needs to have body cam as well, just like dash cam

  • @matthewnada913
    @matthewnada913 Жыл бұрын

    I love how she made sure to say *_He_* spilled when calling 9-1-1

  • @Deltasquadformingup

    @Deltasquadformingup

    4 ай бұрын

    She was in a state of panic

  • @cherrislushi
    @cherrislushi2 жыл бұрын

    you’d be surprised at the amount of people who grab drink trays with literally one hand even if the tray has more than two drinks its so astounding imo

  • @SwitchAnimationsGacha

    @SwitchAnimationsGacha

    2 жыл бұрын

    Or even up to like 6 drinks on one tray :0

  • @_Circus_Clapped_

    @_Circus_Clapped_

    2 жыл бұрын

    I usually double layer it because of this reason, people like to grab with one hand instead of two

  • @user-rw2dr5my1s

    @user-rw2dr5my1s

    2 жыл бұрын

    The coffee or drinks shouldn’t be that hot though.

  • @SwitchAnimationsGacha

    @SwitchAnimationsGacha

    2 жыл бұрын

    @@user-rw2dr5my1s unless if it’s straight out of the coffee machine

  • @onetwo6039

    @onetwo6039

    2 жыл бұрын

    I honestly believe the employee is telling the truth. I use those same cup holders, but I'll put them inside a bag so that my customers will make more of an effort to grab the bag by its handle instead of the flemsy holder itself.

  • @m4ndydelgado
    @m4ndydelgado2 жыл бұрын

    Her lawyer: "if this has been used, Samantha would not been horribly burnt." No if Samantha wasn't stuffing her face and grabbing the tray like an idiot, she would not been horribly burnt.

  • @rebeccaabreham310

    @rebeccaabreham310

    2 жыл бұрын

    exactly facts

  • @davidmays8974

    @davidmays8974

    2 жыл бұрын

    But the drink shouldn't have been so hot to cause injury in the first place. What is wrong with you people?

  • @skaterrrdie

    @skaterrrdie

    2 жыл бұрын

    @@davidmays8974 don't order scolding hot coffee if you don't want to potentially get burnt. Sounds to me like she wanted to get burnt

  • @beautifulmind7091

    @beautifulmind7091

    2 жыл бұрын

    Still doesn’t change the fact that someone got hurt, and that their trays aren’t the safest to use.

  • @davidmays8974

    @davidmays8974

    2 жыл бұрын

    @@skaterrrdie That doesn't even make any sense. The customers don't say "oh I want a coffee that could peel my skin off." By law even if the customer consents to taking something dangerous, the company could still face a lawsuit because it is immoral to give someone something that would deliberately harm them. The coffee shouldn't have been so hot in the first place, stop and think more about it.

  • @juanjosemendivil1626
    @juanjosemendivil1626 Жыл бұрын

    The burnt coffee is similar to that McDonald coffee incident. Whether it happened due to clumsiness or not, is the coffee temperature even acceptable to begin with?

  • @ChrisRot137

    @ChrisRot137

    9 күн бұрын

    1. Coffee is supposed to hot and 2. If she had grabbed it with both hands this wouldn’t have happened

  • @DrawingsOfNamine
    @DrawingsOfNamine5 ай бұрын

    Why did the dude hold coffee's like we don't know what it is? LOL.

  • @JC-vz9hz
    @JC-vz9hz2 жыл бұрын

    I feel so bad for the employee who was blamed. He did nothing intentional! It is called an accident for a reason.

  • @neindanke3420

    @neindanke3420

    2 жыл бұрын

    Yeah I was thinking the same. I hope he doesn't lose his job because of it.

  • @brailrice

    @brailrice

    2 жыл бұрын

    For every one of these people this happens to there is literally millions of people everyday who seem to have no trouble not spilling hot coffee on themselves.

  • @ariannab1005

    @ariannab1005

    2 жыл бұрын

    @@neindanke3420 well I mean it’s just Dunkin doughnuts

  • @solaris5922

    @solaris5922

    2 жыл бұрын

    @@tylerjames-yf1ho ok… but she’s not dead just seriously injured. Two different scenarios

  • @jenni8982

    @jenni8982

    2 жыл бұрын

    She didn't suggest it was spilled on purpose.

  • @quinnlaraway5
    @quinnlaraway52 жыл бұрын

    this isn’t anyone's fault but her own, she should know how to hold a drink carrier.

  • @Sarasuki005

    @Sarasuki005

    2 жыл бұрын

    She said she didn’t sue the employee

  • @dorci9387

    @dorci9387

    2 жыл бұрын

    She’s suing Dunkin Donuts. I think a major problem is how hot that coffee was. Imagine what would’ve happened if she drank that coffee. Coffee shouldn’t be hot enough to cause 3rd degree burns all over your body.

  • @juna8572

    @juna8572

    2 жыл бұрын

    There’s no reason a drink should be that hot and the other drink carrier should be in place

  • @apex_noob8394

    @apex_noob8394

    2 жыл бұрын

    @@dorci9387 According to the National Coffee Association of the USA - which many large companies in the food and beverage industry listen to - coffee should be served at around 180-185°F (​5​​​), not much lower than the standard brew temperature. So now we have to serve coffe at 60° so idiots dont burn themselves? Is a hot drink, soup is the same, hell pizza will burn your mouth is call having common sence.

  • @sheilawyatt898

    @sheilawyatt898

    2 жыл бұрын

    @@dorci9387 That’s exactly what I was saying. But people want to blame her. 😒

  • @dennleavy4407
    @dennleavy4407 Жыл бұрын

    Soon, retail employees will need to wear body-cams 🤣

  • @rowans556
    @rowans556 Жыл бұрын

    Honestly props to the employees, they give us fresh hot coffee 🤨

  • @natashadaniels2562
    @natashadaniels25622 жыл бұрын

    People don't ever tell the whole story of the McDonald's law suit. First, the employee at McDonald's said they would pay the victim's medical bills. Second, the victim was elderly which made the burns worse because of thin skin causing her to be in the ICU. Third, McDonald's only offered to pay less than $1,000 of her bills. Forth, when the victim decided to sue it was to cover her bills (they never asked for millions). Fifth, The jury decided to award the large sum of money, surprising the victim and her lawyer. I think the jury punished McDonald's because they had been sued a few times prior to that incident for the exact same thing.

  • @Jaymes27

    @Jaymes27

    2 жыл бұрын

    The McDonald's burn was so bad because the coffee was served at over 200°F. McDonald's had already been warned what they were serving was too hot. The payment ordered from McDonald's was the value of 2 days of coffee sales which just turned out to be millions.

  • @kricachula7546

    @kricachula7546

    2 жыл бұрын

    Exactly! I watched a documentary on it, and she was right to sue them. That poor old lady was incapacitated physically from that incident. And McDonald's had been told over and over to fix their machines.

  • @ko7577

    @ko7577

    2 жыл бұрын

    6th, if you can't handle beverages, don't order hot things. No one made this woman order HOT COFFEE. Coffee is extremely hot. If you have unsteady hands, DON'T ORDER IT.

  • @jeremias-serus

    @jeremias-serus

    2 жыл бұрын

    @@ko7577 The coffee comes hot by default.

  • @bluedog6294

    @bluedog6294

    2 жыл бұрын

    Exactly what I was thinking. The McDonalds one had so many propaganda campaigns to keep McDonalds looking good. Just look at all the comedians who made fun of the situation. So I’m not gonna judge this girl at all

  • @Heyitsmaria24
    @Heyitsmaria242 жыл бұрын

    I 100% believe the employee. I work at Starbucks and we have the same trays. I’ve had customers who weren’t careful when taking it into their car. However, I’ve always made sure I remind them to be extra careful. Many still do it carelessly. It stresses me out so much. I’m thankful it hasn’t happened.

  • @bananaeclipse3324

    @bananaeclipse3324

    2 жыл бұрын

    It really doesn’t matter if it was the employee or the woman! Coffee shouldn’t be served at LETHAL TEMPERATURES! It should be understood that someone will make a mistake with it, it’s bound to happen.

  • @Heyitsmaria24

    @Heyitsmaria24

    2 жыл бұрын

    @@bananaeclipse3324 Hm, in my store, you have the option to make the drink warm. However, coffee is served at a certain degree for flavor. Yes, temperature does effect the taste of our coffee. It’s the number one thing I was told. We always do double cup and a sleeve. While you might not agree, a lot of coffee drinkers love extremely hot coffee. Many add cream or even an ice cube to cool it down. It’s an option we have. It’s common sense to know coffee is hot.

  • @KoiYakultGreenTea

    @KoiYakultGreenTea

    2 жыл бұрын

    Its not your job as the employee. Its the company who sets how hot the coffee is

  • @deroivano4431

    @deroivano4431

    2 жыл бұрын

    Tho drive thru isn't really a thing in here, somehow we all have the same thought of never grab a plate of hot drink w one hand. If i spill my coffee, i dont think i would sue the company of not using a japanese-earthquake-certified coffee box. But someone would literally kill for 3mil bucks for sure 😆

  • @drooploop5018

    @drooploop5018

    2 жыл бұрын

    Isnt happened yet*****

  • @daveiscray
    @daveiscray Жыл бұрын

    As someone who worked in the industry myself, I second a lot of the points made by ex/current employees about her role in the exchange. With that being said, there were a number of policies that came out of the McDonald's case, including serving coffee below a certain temperature. I do agree on improving tray designs, even for transport in general. Hopefully they can move towards a safer caddy system to prevent the next case.

  • @ghostbirdlary

    @ghostbirdlary

    Жыл бұрын

    yea but the tray at the end was dumb. if it gets wet the bottom will break out. imagine having an iced coffe that gets condensation on the holder and breaks out the bottom and having a hot coffee next to the iced coffee spill all over you

  • @daveiscray

    @daveiscray

    Жыл бұрын

    @ghostbirdlary9331 So true, I didn’t even think of that. Good point for sure

  • @ghostbirdlary

    @ghostbirdlary

    Жыл бұрын

    @@daveiscray if they did the the thing that actual coffee cups did which is have a thin plastic film on it then it might work

  • @CoCo-yv3hl
    @CoCo-yv3hl Жыл бұрын

    Her husband knows she’s lying

  • @SalsaRimjob
    @SalsaRimjob2 жыл бұрын

    I used to work at a Dunkin and the amount of times people who order in the drive-thru grab these trays with one hand is beyond ridiculous. I completely believe the employee who said she was eating with one hand, it's beyond common. I've always hated their cup holders, the one the lawyer showed is a way better design.

  • @trevorgwelch7412

    @trevorgwelch7412

    2 жыл бұрын

    Could you get me the recipe for their donuts ? 🥸

  • @randomgyalfr

    @randomgyalfr

    2 жыл бұрын

    @@trevorgwelch7412 💀

  • @lfm4159

    @lfm4159

    2 жыл бұрын

    ​@@trevorgwelch7412 Man is asking the real question

  • @bellaciaocreations5650

    @bellaciaocreations5650

    2 жыл бұрын

    I always grab the tray with one hand but that is not intentional. I'm short and my car is low so I can't reach the tray with my right hand. I always have to grab with my left then I can bring it down and grab with my right. So I don't think it's fair to shake your head at everyone who grabs it one handed.

  • @agestatsega

    @agestatsega

    2 жыл бұрын

    @@trevorgwelch7412 Man's Seeking For The Forbidden Information.

  • @GraphicN
    @GraphicN2 жыл бұрын

    I felt bad til I heard her say “before I could grab the tray it spilled”. That’s exactly what someone would say when they want the company 100% accountable. This is a money grab that’ll hopefully fail and sadly ended in burns.

  • @queenb9668

    @queenb9668

    2 жыл бұрын

    You can easily say the same thing about the employee. Him saying that she was eating something and trying to grab the tray with one hand sounds like something somebody would say when they want the other party to be held 100% accountable. It sounds to me like the employee was lying in this one.

  • @mrjiggy716

    @mrjiggy716

    2 жыл бұрын

    Either way is hearsay and wont really be a factor in the case. The fact that dunkin doughnuts franchise owner served a beverage 80 degrees above boiling point potentially higher is reckless negligent and dangerous to the point that no reasonable person could believe that spilled or dropped the liquids at that temperature would not cause serious bodily injury.

  • @foxsox5046

    @foxsox5046

    2 жыл бұрын

    @@mrjiggy716 that temperature was Fahrenheit.

  • @ItsHazrD

    @ItsHazrD

    2 жыл бұрын

    @@mrjiggy716 boiling point is around 210, it was served at 169.

  • @grayonthewater

    @grayonthewater

    2 жыл бұрын

    @@queenb9668 drive thrus always have cameras so we’ll see the truth

  • @DanielC-
    @DanielC- Жыл бұрын

    “Coffee hot, coffee be like dat, don’t be a dumbass” -Dunkin Doughnuts

  • @t-rex4211
    @t-rex4211 Жыл бұрын

    911 what’s your emergency? , My bad, thought this was my lawyer….

  • @attmosf3ar
    @attmosf3ar2 жыл бұрын

    The audacity of blaming others for her own mistake. Embarrassing 🤡

  • @olli.1717

    @olli.1717

    2 жыл бұрын

    *caucasity

  • @garry9583

    @garry9583

    2 жыл бұрын

    @@olli.1717 what

  • @shirosai615

    @shirosai615

    2 жыл бұрын

    @@garry9583 They're trying to be racist, don't mind them.

  • @d.dawg1

    @d.dawg1

    2 жыл бұрын

    Well we don’t know the full story do we .. it could be both of their fault (miscommunication) for all we know

  • @lThe4tress

    @lThe4tress

    2 жыл бұрын

    @@d.dawg1 Nah

  • @kingofmexico6290
    @kingofmexico62902 жыл бұрын

    I'm about 96% sure this was mainly her fault, I bet she needs the money and was looking for someone to sue

  • @rheno03

    @rheno03

    2 жыл бұрын

    Same opinion here

  • @krismi5217

    @krismi5217

    2 жыл бұрын

    Factsss

  • @Milk-ck1wv

    @Milk-ck1wv

    2 жыл бұрын

    Y’all suck. She’s not even blaming the employee that hot cup of coffee is to hot

  • @jet100a

    @jet100a

    2 жыл бұрын

    Absolutely incorrect. The fault lies on Dunkin donuts for keeping their coffee that hot. They aren't supposed to. Just do any amount of research into the McDonald's coffee incident that happened way back. I don't know if this is true but according to the other comments she's suing Dunkin donuts and not the employee

  • @thehenintheswamp4658

    @thehenintheswamp4658

    2 жыл бұрын

    WHY IS COFFEE THAT HOT???

  • @thevanishingsaxon663
    @thevanishingsaxon663 Жыл бұрын

    This is ridiculous. What a drama queen.

  • @user-is6so6my7m
    @user-is6so6my7m5 ай бұрын

    Them folks always suing somebody smh evil

  • @TheMomseloc
    @TheMomseloc2 жыл бұрын

    That's what's wrong with people these days. Nobody takes accountability for their own actions. Would she sue herself if she spilled coffee on herself at home??

  • @asmitaghorai7332

    @asmitaghorai7332

    2 жыл бұрын

    Probably the coffee brand lmao..

  • @anonymous8139

    @anonymous8139

    2 жыл бұрын

    “The coffee pot threw the coffee all over me!”

  • @danielreardon6453

    @danielreardon6453

    2 жыл бұрын

    100% People want everyone else to be legally liable for everything wrong

  • @ivyvanderwall

    @ivyvanderwall

    2 жыл бұрын

    As many people have stated I don’t know like 50 times now, she’s blaming the flimsy drink carrier, not the employee. Why should she be blaming herself for that..???

  • @danielreardon6453

    @danielreardon6453

    2 жыл бұрын

    ​@@ivyvanderwall If it was the drink tray's fault then everyone would have it being spilt on themselves

  • @fatimamoseley8779
    @fatimamoseley87792 жыл бұрын

    She had a lot of nerve to say he spilled the coffee on her. Them police came charging in the restaurant automatically thinking someone probably threw coffee at her when she spilled it on herself

  • @labelledujour5855

    @labelledujour5855

    2 жыл бұрын

    It’s a shame she dam well she spilled the coffee on herself by being negligent, she’s not truthful.

  • @NovejSpeed3

    @NovejSpeed3

    2 жыл бұрын

    No kidding! Way to be impartial cop. The way they approached that guy I wouldn't be surprised if that cop had one hand on the cuffs as he was talking damn....

  • @Ryan-ze9fz

    @Ryan-ze9fz

    2 жыл бұрын

    Do you have any evidence to the contrary? No camera footage was released. What makes you believe his story over hers?

  • @thevideoistheking8834

    @thevideoistheking8834

    2 жыл бұрын

    @@Ryan-ze9fz Honestly? I might be assuming, probably just sexism. Scroll down far enough and you'll see people constantly bringing up the fact that she's a white woman and that people "like her" sue for "minor" things like this. I guarantee you if a man was in the same situation with a female server these bootlickers would go from showering praise to calls for imprisonment.

  • @mikemickenhall

    @mikemickenhall

    2 жыл бұрын

    He’s Indian though he did it.

  • @vanessa99000
    @vanessa99000 Жыл бұрын

    I’m sure she saw the McDonald’s coffee incident and decided this was her moment.

  • @hyperguy3970
    @hyperguy3970 Жыл бұрын

    When you can’t handle embarrassment so you put some one else’s job in danger

  • @hajarhajarita8977
    @hajarhajarita89772 жыл бұрын

    I feel bad for the employee , it's not his fault 🤨 ...she burned herself because she didn't hold it good ...and blaming him when she was calling the cops is a SHAME .

  • @mlad5274

    @mlad5274

    2 жыл бұрын

    @@paigemarie7476 But its a shame she blamed him

  • @hajarhajarita8977

    @hajarhajarita8977

    2 жыл бұрын

    @@paigemarie7476 I said shame that she said it was his fault ...not for calling ambulance 🙄

  • @incrediblejaboy

    @incrediblejaboy

    2 жыл бұрын

    @@paigemarie7476 Thats not what he said dummy ! Read his comment again

  • @lockjaw7437

    @lockjaw7437

    2 жыл бұрын

    It actually is the employees fault

  • @hajarhajarita8977

    @hajarhajarita8977

    2 жыл бұрын

    @@lockjaw7437 okay ..... it actually not .

  • @antonette8291
    @antonette82912 жыл бұрын

    It's not only the coffee that burns, it's also if there's sugar in it. The sugar burns into your skin. Happened to my daughter when she upturned a cup of coffee without milk onto herself. Doctor said it was the sugar that did the most damage.

  • @HipHop-gp3rs

    @HipHop-gp3rs

    2 жыл бұрын

    Lucky she ordered 3 black coffees

  • @cupidok2768

    @cupidok2768

    2 жыл бұрын

    Why no cam

  • @zammmerjammer

    @zammmerjammer

    2 жыл бұрын

    Uh, either you misunderstood or that doctor doesn't know what they're talking about. Unless there was enough sugar in that coffee to form a syrup, which helps the hot liquid stick to the skin, it's the hot water that scalds you.

  • @angelseliteautodetailing

    @angelseliteautodetailing

    2 жыл бұрын

    Happened to me I was awarded $350,000 and started my Detail journey after years of recovery

  • @antonette8291

    @antonette8291

    2 жыл бұрын

    @@zammmerjammer nope

  • @DoritoChipProductions
    @DoritoChipProductions8 ай бұрын

    Inside Edition said "McDonald's," but the video title says "Dunkin Donuts"

  • @kurtjedrickyu7077
    @kurtjedrickyu7077 Жыл бұрын

    This reminded me of an episode on Seinfeld when Kramer tried to sue a company because the coffee was too hot 😅

  • @ecoaroha612

    @ecoaroha612

    Жыл бұрын

    😂😂😂😂😂

  • @existingthinking7771
    @existingthinking77712 жыл бұрын

    I read the full story that was published in the local news. There's more to the story than what they covered here. She ordered food and three coffees. She received her food at the drive thru window and was told to pull forward and her coffee would be brought to her. I believe the employee who stated she was eating and grabbed the tray with one hand. She should have been more careful. Also, her husband was not with her. He arrived after the coffee was spilled. Therefore, no one should have even spoken with him.

  • @ladyweasellou3367

    @ladyweasellou3367

    2 жыл бұрын

    I read multiple articles as well after seeing this video and your VERY right! It's pretty screwed up the way Inside Edition is spinning this story (much later after the event) to try and make it look. I can't help but wonder if the lawyer is involved in the publishing of this version. Maybe not ....but it looks that way..... And I would not be surprised inside Edition deletes my post (they might not because it's a response and not a primary post but I admit that I used the company name to see if they would).

  • @saleem2991

    @saleem2991

    2 жыл бұрын

    Corporation spins the story up to defend another corporation. People in the comment section eat it up.

  • @newprojects7847

    @newprojects7847

    2 жыл бұрын

    oh wow that's even more messed up in my opinion...

  • @tmeservey2723
    @tmeservey27232 жыл бұрын

    She calls 911 and the first thing she says is, "He spilled coffee all over me." Not, I've been burned, I need help. I dunno. This is like when the murderers give their alibi to 911 instead of asking for help for the injured/dead person.

  • @ciscoak9074

    @ciscoak9074

    2 жыл бұрын

    "I just came home from cosco from 5pm to 7pm to find my wife brutally murdered!!!"

  • @TessieD

    @TessieD

    2 жыл бұрын

    @@ciscoak9074 screaming 😂😂😂

  • @themightyempire3511

    @themightyempire3511

    2 жыл бұрын

    Well she was experiencing extreme pain while on the phone. But of course, everything plays out perfectly in your head.

  • @davids6698
    @davids6698 Жыл бұрын

    Next time I'm carrying a heavy object out of Walmart and drop it on my foot, I'm suing.

  • @MrPl0xygen
    @MrPl0xygen Жыл бұрын

    She got burned but theirs no apparent evidence like video of intentional injury by the employee. This is entitlement to the finest.

  • @brandonnunez3644
    @brandonnunez36442 жыл бұрын

    As someone who grabs drink trays with one hand, I can concur that the employee was telling the truth.

  • @nouseforanamelucky13

    @nouseforanamelucky13

    2 жыл бұрын

    😂 at least you're honest about it.. any funny stories about that?

  • @briannelson3830

    @briannelson3830

    2 жыл бұрын

    @@nouseforanamelucky13 oh yeh know the time I burned 30% of my body silly story really

  • @nouseforanamelucky13

    @nouseforanamelucky13

    2 жыл бұрын

    @@briannelson3830 I bet you sued and won millions of dollars, even though the cup said "CAUTION" and "HOT".. 😂

  • @thebilldozer7970

    @thebilldozer7970

    2 жыл бұрын

    But why make it so hot? I hate having to wait 10 minutes to drink coffee let alone the dangers.

  • @CultoftheSpiral

    @CultoftheSpiral

    2 жыл бұрын

    @@thebilldozer7970 ..it’s coffee…

  • @ryotaarai3816
    @ryotaarai38162 жыл бұрын

    She's 100% in this for the money. Poor employee. I hope they had CCTV to show what happened.

  • @TRICROTIC1

    @TRICROTIC1

    2 жыл бұрын

    You don't know what happened but your also sure she did this intentionally?

  • @AMediumSizedKodiak

    @AMediumSizedKodiak

    2 жыл бұрын

    Lol you would be in it for money too if you had 30 percent of your body covered in third degree burns. Injuries demand compensation you ignoramus.

  • @BipolarPancakes

    @BipolarPancakes

    2 жыл бұрын

    She's probably in it to pay for the medical treatment she needed after their poorly prepared coffee caused 3rd degree burns over ¼ of her body. Welcome to America. Healthcare isn't free and coffee should never be served hot enough to burn skin off.

  • @Milk-ck1wv

    @Milk-ck1wv

    2 жыл бұрын

    Bro you obviously don’t understand the video

  • @duplicate9832

    @duplicate9832

    2 жыл бұрын

    @@TRICROTIC1 yep

  • @shoppingislifeuk
    @shoppingislifeuk Жыл бұрын

    Omg I will need update to it

  • @EthanH1
    @EthanH1 Жыл бұрын

    That new tray idea makes perfect sense. The current design seems idiotic by comparison.

  • @merffiguer8853
    @merffiguer88532 жыл бұрын

    I knew shes a Karen when she said "He spilled the coffee all over me! " As if that is intentional?? this lady is unbelievable. Do not order hot coffee if you dont know how to handle it properly and blaming others because of your mistake. smh

  • @JBSD84

    @JBSD84

    2 жыл бұрын

    Exactly

  • @jasonp364

    @jasonp364

    2 жыл бұрын

    Gotta play it up for that cash prize

  • @maplebear6527

    @maplebear6527

    2 жыл бұрын

    If she was black she'd be a hero fighting the racial injustice of the coffee industry.

  • @Cristian-gt5qo

    @Cristian-gt5qo

    2 жыл бұрын

    I know right what a Karen 🙄🙄makes me mad

  • @TrueCrimeJade

    @TrueCrimeJade

    2 жыл бұрын

    Exactly! So now DD has to payout for her stupidity? DD doesn’t even make that much money.. I don’t know how they would be able to afford a lawsuit and stay in business. I used to manage one. They really don’t profit much.

  • @E_xe2
    @E_xe22 жыл бұрын

    I feel so bad for the employees. They did literally nothing wrong and know they have to get backlash for that. Edit: to the people who don’t believe me, she is literally suing for them to have different carriers because she’s so embarrassed, she did it to herself, grabbed it with one hand and dropped it. The coffee being hot really isn’t the situation here, even if it wasn’t that hot she still would’ve gotten burned. There have been cases of people getting their faces burnt when people throw hot coffee at them. It’s not like coffee can’t give you any degree of burn already.

  • @twayland6186

    @twayland6186

    2 жыл бұрын

    The lawsuit goes to Duncan donuts not the franchisee.

  • @Ashley-el4wf

    @Ashley-el4wf

    2 жыл бұрын

    True. But there is no reason why the coffee has to be THAT hot. Most people drink the coffee right away, they do not wait.

  • @yoli159

    @yoli159

    2 жыл бұрын

    Where you there?

  • @twayland6186

    @twayland6186

    2 жыл бұрын

    @@Ashley-el4wf that's hot but not a uncommon temperature for coffee to be served. The McDonald's lawsuit coffe was served at the high 190's

  • @Nothingmattersss

    @Nothingmattersss

    2 жыл бұрын

    Ummmmm. Yeah it is. Doesn’t matter who spilled it. Coffee that she was going to digest shouldn’t have been that hot. At a Mexican Cantina I worked at, the soup was placed on the window and had a 2 minute cool down period before it was served to guests, so things like this don’t happen.

  • @LiliumCruorem
    @LiliumCruorem Жыл бұрын

    Bruh it’s been 30 years since the OG mcdonalds coffee case? Someone throw me on the trash, I’ve become old. 😂😂😂

  • @river8760
    @river87602 жыл бұрын

    100% her fault. I feel bad for those employees. They did nothing wrong, she’s now looking for a cash grab which is just gross.

  • @WereYaMahz

    @WereYaMahz

    2 жыл бұрын

    I would be looking for a cash grab if I got burned that bad too

  • @ericcastro9340

    @ericcastro9340

    2 жыл бұрын

    @@WereYaMahz if the dude spilt it on me yea but if you spilt it on your self and blame it on the company is plain stupid

  • @backagain5216

    @backagain5216

    2 жыл бұрын

    @@WereYaMahz with a username spelled like that, don’t we all know the only way for you too get ahead is too sue.

  • @river8760

    @river8760

    2 жыл бұрын

    @@ericcastro9340 totally.

  • @TheJellyfish800

    @TheJellyfish800

    2 жыл бұрын

    @@ericcastro9340 it’s about how hot the coffee is that’s as straight up hazard

  • @davepumphernickel9568
    @davepumphernickel95682 жыл бұрын

    Honestly when you order hot drinks, that’s your choice, and the way she described the event saying “he spilt it on me” disregards any responsibility from her meanwhile she should have been ready at her window to receive the drinks not with one hand but two. I hope she doesn’t win.

  • @playboysolrac

    @playboysolrac

    2 жыл бұрын

    Dunkin’ will settle for a large sum despite of right or wrong. It’s a win for her regardless, despite her own stupidity.

  • @virtualspacenaut

    @virtualspacenaut

    2 жыл бұрын

    @@yourheartsdesire6308 how do you know he spilled the coffee on her? im just glad she learned her lesson.

  • @playboysolrac

    @playboysolrac

    2 жыл бұрын

    @@yourheartsdesire6308 what makes her statement any more factual than his? It doesn’t. The only fact that can be proven is coffee was spilled on her body. The husband’s statement is useless. Unless there is an independent witness or footage of this, you can’t prove either side. She’ll get her giant hush hush $ and live her life with a smile on her face. Also, skin coming off a burn is quite easy, particularly when you scrape it off while trying to take off jeans like she did sooo yeah.

  • @goldenfreddy256

    @goldenfreddy256

    2 жыл бұрын

    Lmao they shouldn't be serving coffee that is incredibly hot to the point where it can make you have that can make you have 2nd degree burns, you should watch matpat(food theory)about mcdonalds got coffe incident

  • @playboysolrac

    @playboysolrac

    2 жыл бұрын

    @@goldenfreddy256 I hear you and I agree, however, she’ll be the same person to send it back because it’s too cold.

  • @ghostmemeboi
    @ghostmemeboi Жыл бұрын

    Whether or not she spilled them accidentally or not, coffee should not be hot enough to do that to you.

  • @i_am_a_toast_of_french

    @i_am_a_toast_of_french

    Жыл бұрын

    drinking liquids such as tea at a temperature of over 140F is actually linked to dangerous health side effects, along with the risk of spilling the liquid

  • @NewEnglandFoamer

    @NewEnglandFoamer

    2 ай бұрын

    Fr

  • @silviawassef504
    @silviawassef504 Жыл бұрын

    This is ridiculous. People knows the coffee is hot but people is careless and now she wants compensation? 🤬🤬🤬

  • @steviedobson3599

    @steviedobson3599

    Жыл бұрын

    She would have complained and probably tried to sue if it was to cold to.

  • @Ro6entX
    @Ro6entX2 жыл бұрын

    Never fails to amaze me how quickly people who sue due to their own clumsiness. I am sorry she got burned but she can’t blame anyone else but herself.

  • @frostrose8222

    @frostrose8222

    2 жыл бұрын

    I don't think she's blaming them for her clumsiness, she's suing because it's crazy to serve something that can cause third degree burns in trays that can easily tip over. The company should either serve them at a lower temperature or in more secure packaging. Getting coffee should not result in a trip to the hospital.

  • @frostrose8222

    @frostrose8222

    2 жыл бұрын

    @@DL_Burns If she was blaming them, she would be suing the employees, not the company.

  • @cirnosnumberfan6449

    @cirnosnumberfan6449

    2 жыл бұрын

    @@frostrose8222 She just wants the money, so she aims for something bigger.

  • @theultimatenoob3314

    @theultimatenoob3314

    2 жыл бұрын

    @@frostrose8222 its coffe

  • @krismi5217

    @krismi5217

    2 жыл бұрын

    People love a lawsuit 🤦🏻‍♀️

  • @ThisIsMyMoment.
    @ThisIsMyMoment.2 жыл бұрын

    As someone who worked in fast food, the woman’s lawyer alleging that this drink carrier would have prevented this from happening is incorrect. The bottoms of those drink carriers can break in multiple ways. It didn’t happen often, but in 4 years of working in fast food, the carriers suggested by the lawyer broke at least twice to my knowledge. This was negligence on the accuser.

  • @thehenintheswamp4658

    @thehenintheswamp4658

    2 жыл бұрын

    WHY IS COFFEE THAT HOT???

  • @hotboxmycoffin

    @hotboxmycoffin

    2 жыл бұрын

    @@thehenintheswamp4658 do you eat soup the second after you turn the stove off? nah don’t throw it on urself either or you get burned that’s life don’t be stupid and blame other people for doing nothing but treat you then they try and sue and take everything you got.

  • @hippient7108

    @hippient7108

    2 жыл бұрын

    @@thehenintheswamp4658 yea i mean it was just made like just just made why wasn't she being careful seems like fraud

  • @livetochange974

    @livetochange974

    2 жыл бұрын

    @@hotboxmycoffin that was boiling g coffee moron not just hot. It's illegal for it to be that hot and the tray is not safe at all to carry.boiling liquid. Stop making excuses no one should serve boiling coffee to anyone

  • @unknownhdg6992

    @unknownhdg6992

    2 жыл бұрын

    Omg yessss thought I was the only one laughing at this.

  • @TrunkyDunks
    @TrunkyDunks Жыл бұрын

    I love how some folks dont recognize that the original McDonald's coffee lawsuit, wasn't a stunt. That woman was very severely burned. This is also no joke. She was given nearly boiling, definitely scalding level hot coffee. 30% of her body was burnt...that should be a sign of...."the coffee was too hot and most likely given improperly". Its wild. I hope this poor woman doesn't require skin grafting, and if she does, I hope its successful......Think of burning your hand whilst cooking, then make it a scalding liquid not easily cooled, then it is 30x your body area. You'd be upset too. So many crazies here. Really sad

  • @bradspringer2372
    @bradspringer2372 Жыл бұрын

    30% of her body? By coffee? Give me a break

  • @Shastasnow
    @Shastasnow2 жыл бұрын

    That sucks, but I don’t think this was intentional. I hope she recovers okay. I met a cook who lost half of his face from scalding hot water. It was a small kitchen and he did not blame anyone for it. It was a bad accident.

  • @SoulSearching1983

    @SoulSearching1983

    2 жыл бұрын

    That’s horrible. 😩

  • @dadude8635

    @dadude8635

    2 жыл бұрын

    Being stupid ain't intentional but why Sue if it was an accident?

  • @briannelson3830

    @briannelson3830

    2 жыл бұрын

    I was in the kitchen and another cook was cooking bacon in a pan in an open faced oven above his head and he reached in to get the bacon pan and as he was pulling it out dumped hot grease down his face he went to the hospital and I quit a couple days later so kinda don’t know the aftermath

  • @jakoclown4175

    @jakoclown4175

    2 жыл бұрын

    So does he still take his critics at " face " value?

  • @autumn1734

    @autumn1734

    2 жыл бұрын

    Will say again, curious about video footage... Duncans not saying one way or another

  • @nesiansoulallstars
    @nesiansoulallstars2 жыл бұрын

    I work inF&B and that cup holder the lawyer wants Dunkin’ Donuts to use is even more dangerous. They actually pop of the coffee cup lids

  • @user-rq7uq1lr8i

    @user-rq7uq1lr8i

    2 жыл бұрын

    Now this guy right here knows what’s up. When he pulled that up holder up my ramen I was eating fell out of my mouth back into the bowl from me laughing. Tops off all day!

  • @zakeorca3157

    @zakeorca3157

    2 жыл бұрын

    I was thinking the same lol

  • @teslacybertruck750

    @teslacybertruck750

    2 жыл бұрын

    Great point!

  • @alec4672

    @alec4672

    2 жыл бұрын

    Then you don't have the right lids for your cups. Every other coffee joint out there uses the handle carrier and it works great for them I know Starbucks uses it. We use them at my work and we never have problems. Then again we use paper cups with rolled lips that tend to hold onto a lid better then styrofoam cups.

  • @masonv9333

    @masonv9333

    2 жыл бұрын

    I’d take the lid popping open over spilling the entire cup on myself. But still good point i think it should be addressed if they ever decide to implement this

  • @OwenisaProsChannelAndOwenisMJ
    @OwenisaProsChannelAndOwenisMJ2 ай бұрын

    Im a Dunkin' donut employee now. that's why i make coffee professionally and cautious.

  • @random-amg
    @random-amg Жыл бұрын

    Doesn't matter who you believe, no coffee should be that hot

  • @markhurrell23
    @markhurrell232 жыл бұрын

    Only an idiot grabs a drink tray with one hand 🤦

  • @Nope991

    @Nope991

    2 жыл бұрын

    Since you witness what happened please explain to us what exactly what happened.

  • @Rastaferrari829

    @Rastaferrari829

    2 жыл бұрын

    @@Nope991 that’s literally what the employee involved said.

  • @JD-ht7yw

    @JD-ht7yw

    2 жыл бұрын

    @@Rastaferrari829 and how do we know if he is telling the truth

  • @emmabradigan5486

    @emmabradigan5486

    2 жыл бұрын

    @@Rastaferrari829 ahh yes bc I bet he tells the truth 100% of time. For all you know he could be lying to cover his ass. I don’t know bc I wasn’t there. But were you there?? You don’t know what happened either bc you weren’t there. Maybe he’s lying, maybe she’s lying, who knows. Ig we won’t know unless there’s actually proof like a video or something.

  • @ily5540

    @ily5540

    2 жыл бұрын

    @@JD-ht7yw boy you would be surprised.

  • @themashugana9440
    @themashugana94402 жыл бұрын

    she deserves nothing except possibly a remedial class on how not to handle hot beverages. most of us learn these kind of lessons when we're 6.

  • @paull8887

    @paull8887

    2 жыл бұрын

    Well said!

  • @bananaeclipse3324

    @bananaeclipse3324

    2 жыл бұрын

    You missed the point where the coffee is served at LETHAL TEMPERATURES! A mistake like this is bound to happen, it doesn’t have to be a woman who held it wrong, it could be a person who has a random seizure! The coffee could kill, that is the issue!

  • @icoz7

    @icoz7

    2 жыл бұрын

    @@bananaeclipse3324 Coffee at any given place is brewed around 200 degrees Fahrenheit. The fresh coffee the news crew tested at 169 degrees Fahrenheit. It only takes a liquid temperature of *130 degrees Fahrenheit* to cause third degree burns through clothes. So by your logic, everytime someone orders coffee, every business should have a 15 minute wait period to cool off to safe temperatures? And LMAO, lethal? No one died here.

  • @pixeltoxa9284

    @pixeltoxa9284

    2 жыл бұрын

    @@bananaeclipse3324 you can't brew coffee with water less that than temperature.

  • @FreeLobbiez

    @FreeLobbiez

    2 жыл бұрын

    @@bananaeclipse3324 take your L and move on kid. Clearly don’t drink coffee

  • @-.__328
    @-.__328 Жыл бұрын

    Normal people: that's bad Me : wtf LMFAO this is hilarious

  • @vickiefinney6073
    @vickiefinney60732 жыл бұрын

    I believe that man is telling the truth about her eating and grabbing the coffee with one hand. It's her fault for being careless

  • @coltenriggs827

    @coltenriggs827

    2 жыл бұрын

    Well the issue is if the coffee did that much damage that is a law suit. That is why McDonalds got sued at one point. I understand coffee from a coffee maker gets hot but it shouldn’t be that hot. You can blame her all you want but it shouldn’t be that hot going to the customer.

  • @SWIFTO_SCYTHE

    @SWIFTO_SCYTHE

    2 жыл бұрын

    Good thing drive thrus have cameras.

  • @dominicdominic9425

    @dominicdominic9425

    2 жыл бұрын

    Unfortunately, your comment is predicated on conjectures and suppositions, so your comment is irrelevant.

  • @Texmma

    @Texmma

    2 жыл бұрын

    Sure but that does not matter here the coffee should not be that hot.

  • @treysosa683

    @treysosa683

    2 жыл бұрын

    @@coltenriggs827 tbh that's why I always order iced coffee, its even better then got coffee

  • @mikemrod-7167
    @mikemrod-71672 жыл бұрын

    I worked at Dunkin’ before when I was in my early teens. Had a customer aggressively grab a cup of hot coffee as I handed it to her through the drive-thru window. Ended up burning both our hands. She blamed that the lid wasn’t secured on the cup properly when she’s the one that squeezed the living thing out of the cup forcing the lid to come off and hot coffee to spill out. Sometimes it customer negligence.

  • @no-one-1

    @no-one-1

    2 жыл бұрын

    ah yes, people will find anything to blame except them

  • @newprojects7847

    @newprojects7847

    2 жыл бұрын

    customer recklessness

  • @rattlynanimations7694
    @rattlynanimations7694 Жыл бұрын

    I worked in retail once that had cupholders like this. The amount of times people take it with one hand and expect it to be fine baffles me, I had to hand it to them super carefully and even when I did they fumbled and didn't pay attention to what they were grabbing, so even if I was careful and made sure they had it, as soon as it left my hands and onto their clumsiness, and luckily I didn't get any people spilling it on themselves, I would get the blame even if I did everything right to hand it properly

  • @agirlwhol0ves_music
    @agirlwhol0ves_music Жыл бұрын

    Poor lady!!!

  • @bobfromaccounting4633
    @bobfromaccounting46332 жыл бұрын

    Her attorneys going to have a hard time explaining how those trays would make a difference if someone drops the tray by accident.

  • @beckyburton9749

    @beckyburton9749

    2 жыл бұрын

    Easy by telling the judge that the employee handed her an extremely hot coffee that could burn off her skin off her body.

  • @feero9680

    @feero9680

    2 жыл бұрын

    Its much more easier to grab with one hand. I would agree if they or other companies use the new tray. For us the delivery drivers, it would make the drink less likely to spill while in the car

  • @alexanderl8417

    @alexanderl8417

    2 жыл бұрын

    @@feero9680 I would have sworn they were already using that type of tray.

  • @sylviasull

    @sylviasull

    2 жыл бұрын

    I have had drinks fall out of the shallow tray so many times. The tall one would be easier

  • @brailrice

    @brailrice

    2 жыл бұрын

    It’s a stupid argument on his part as it’s not the tray that’s the problem it’s the idiot who can’t hold onto the tray because they aren’t paying attention or in this case eating and getting fatter.

  • @jackhemingway1405
    @jackhemingway14052 жыл бұрын

    That's sad. She wants to sue them when they didn't spill coffee on her. That's unjust. She spilled it on herself. I hope she doesn't win the case.

  • @aprilecotton2060

    @aprilecotton2060

    2 жыл бұрын

    And sadly that’s why America sucks. You can’t do anything anymore because a dummy somewhere got hurt and sued for it. Before long all coffee will be illegal because they go bankrupt when idiots dump it on themselves

  • @kourtneyw8442

    @kourtneyw8442

    2 жыл бұрын

    This is where the customer is always right has gotten us.

  • @Pearlsandchampagne

    @Pearlsandchampagne

    2 жыл бұрын

    @@kourtneyw8442 exactly! 🤦🏼‍♀️🤦🏼‍♀️

  • @lillypadwhite_9969

    @lillypadwhite_9969

    2 жыл бұрын

    I bet if she doesn’t win, she do it again on purpose to get money because she’s money-hungry

  • @Jorgen.mp4

    @Jorgen.mp4

    Жыл бұрын

    @@lillypadwhite_9969 but at Starbucks

  • @Nushgala
    @Nushgala Жыл бұрын

    I'd sue the cup holder manufacturer, if anything. Not Dunken. If I were to sue.

  • @Iwillpeerintotheeyesofyoursoul
    @Iwillpeerintotheeyesofyoursoul Жыл бұрын

    There’s a reason why it says it’s hot.

  • @ShaunaRose1111
    @ShaunaRose11112 жыл бұрын

    "He spilled the coffee all over me." 🙄 I'm sure he wouldn't risk his employment to spill coffee all over you 😩

  • @hommefatale4406

    @hommefatale4406

    2 жыл бұрын

    😂😂😂😂 lmao it’s the way she said it for me

  • @sunnydelight5255

    @sunnydelight5255

    2 жыл бұрын

    Lol exactly

  • @jesussalas2407

    @jesussalas2407

    2 жыл бұрын

    @@hommefatale4406 sounds like she's being overdramatic for the lawsuit money

  • @jenni8982

    @jenni8982

    2 жыл бұрын

    She wasn't saying it was on purpose. 🙄 She was in a great amount of pain and trying to explain what happened while asking for help.

  • @jenni8982

    @jenni8982

    2 жыл бұрын

    @@jesussalas2407 with burns that make her skin peel off, she has a lawsuit no matter what caused the spill.

  • @Rose7576_
    @Rose7576_2 жыл бұрын

    It was her fault, not the employees. She made a mistake and it happened to hurt her. I feel bad for the store facing backlash when they didn’t do anything wrong.

  • @VesperAegis

    @VesperAegis

    2 жыл бұрын

    There is no reason the coffee needs to be scalding hot to serve it. This is laziness on the store's part, even if the woman should have been more careful. When you serve to thousands of customers per day and you have unsafe practices, the odds that someone is going to have an accident increase. You decrease that likelihood by 100% by not serving scalding coffee and having better in-house practices.

  • @whodoesntlikesurfing

    @whodoesntlikesurfing

    2 жыл бұрын

    It's called negligence. If Officer Kim Potter went to prison for making a mistake, then why should the fast food employees be allowed to get away with spilling coffee on her?

  • @mariamail0303

    @mariamail0303

    2 жыл бұрын

    But their coffee is extremely hot . and that should change. Or yes get better coffee holders

  • @itsmecc2454

    @itsmecc2454

    2 жыл бұрын

    There is no evidence that it is her fault or not her fault. Word of mouth isn't proof or enough to clear someone. The husband is there, which means he could have been in the car with her in the passenger seat but the employee said she took the coffee and put it in the other seat and spilled it on herself. He doesn't say if the husband was there or makes clear whether the coffee spilled before it was sat on the seat or after. I mean we could use common sense here but the fact that he is saying something that isn't making sense has to be looked further into there is not a lot of information.

  • @gurbindersekhon8240

    @gurbindersekhon8240

    2 жыл бұрын

    Doesn't matter if it was her fault if the coffee is at a scalding temperature

  • @spammerscammer
    @spammerscammer Жыл бұрын

    How anyone can have faith in humanity at this point is mind blowing.

  • @TheTREEHOUSE18
    @TheTREEHOUSE18 Жыл бұрын

    I had this but they didn't provide cup carriers. I had this too. I had to take my trousers off and at A and E shower in water for half hour. Then bandaged.The pain was there for days after and I did get some compensation. Free meals and drinks but they need to get cup holders.

  • @wildlifeathome
    @wildlifeathome2 жыл бұрын

    It is people like her that force companies to place warning labels on everything. Did she expect the coffee to be cold?

  • @colobolo7532

    @colobolo7532

    2 жыл бұрын

    But seriously, who drinks 170° coffee? It doesn't need to be that hot.

  • @generalveemo38

    @generalveemo38

    2 жыл бұрын

    @@colobolo7532 coffee is suppose to be served around that temperature

  • @squidthesquid1233

    @squidthesquid1233

    2 жыл бұрын

    @@generalveemo38 no its not

  • @ryanirving3388

    @ryanirving3388

    2 жыл бұрын

    @@squidthesquid1233 go to any fast food place, if the coffee isn't coming out at 170°+ there's something wrong with the machine.

  • @darioperez5084

    @darioperez5084

    2 жыл бұрын

    @@colobolo7532 won't get a dime bc of warning label

  • @mg4468
    @mg44682 жыл бұрын

    It’s sad that businesses have to design special boxes with side rails & handles because a few adults don’t know what to expect when handling “hot coffee”.

  • @JeoxxxDarkages

    @JeoxxxDarkages

    2 жыл бұрын

    Like the employee said she grabbed the tray with 1 hand, which is a mistake because she obviously couldnt keep 3 heavy cups stable and they tipped and spilt on her...she should have paid more attention sadly

  • @roseberry5253

    @roseberry5253

    2 жыл бұрын

    Umm no the coffee should not be that hot!

  • @TrainerAQ

    @TrainerAQ

    2 жыл бұрын

    It's America, sue them!

  • @branmichaluk445

    @branmichaluk445

    2 жыл бұрын

    Double wides don't come cheap.

  • @chiefsosa3348

    @chiefsosa3348

    2 жыл бұрын

    Coffee should not be hot enough to burn you to that degree, stop defending the corporation

  • @xulnad
    @xulnad Жыл бұрын

    She's the type of girl who refuses to blow her hot food when her parents ask her to.

  • @PlebianGorilla
    @PlebianGorilla Жыл бұрын

    Burned myself pretty badly working at a different coffeeshop than the one I’m at now. Pulled my sleeve back, my skin came with it. Boss told me not to go to the hospital lol.

  • @escapetherace1943

    @escapetherace1943

    Жыл бұрын

    now that sounds like a worthy lawsuit

  • @a.g.g9995
    @a.g.g9995 Жыл бұрын

    You literally can’t do anything now without someone trying to sue and ruin anything.

  • @freyjairis103

    @freyjairis103

    Жыл бұрын

    Right? It’s absolutely disgusting. One of the 7 billion+ reasons why I hate people.

  • @ghostbirdlary

    @ghostbirdlary

    Жыл бұрын

    shouldnt make coffee that hot. it would be her fault with first degree-2nd degree burns. not burns that make your skin schluff off. was 100% too hot

  • @rickrollrizal2747

    @rickrollrizal2747

    Жыл бұрын

    ​@@theendlessdaydream6442 it takes 96 degrees Celsius to make coffee. Any half brain knows it's dangerous to handle hot liquids. Even at their own home. Do you know what temp causes just 2nd degree burns? 60 degrees Celsius for 5 seconds. If you're going to be receiving hot liquids, consider it requiring full attention. I learned that when I was 8 years old when I learned how to make myself a cup of hot milk.

  • @rickrollrizal2747

    @rickrollrizal2747

    Жыл бұрын

    ​@@ghostbirdlary 100 degree is boiling water. Stuff you can do at home when you make your own coffee or soup. Don't be dumb around fire and boiling hot water.

  • @ghostbirdlary

    @ghostbirdlary

    Жыл бұрын

    @@rickrollrizal2747 i dont use commie units, i use freedom units. also its the businesses responsibility to keep their customers out of dangerous situations like giving them skin meltingly hot coffee. same reason they have to salt the sidewalk if its icy. sure if youre careful you can avoid falling, but a reasonable person might still fall and get hurt and its the business's responsability to put reasonable protections in place. theres a different between bubblewraping you whole store and giving people coffee that will only give them 1st degree burns instead of melting their skin off

  • @Jalebsb
    @Jalebsb2 жыл бұрын

    This is Samantha’s Fault ! He did not spill this on her. Her carelessness and eagernesses to get out of there resulted in her spilling it on herself. Do not put the blame on this employee. 😤

  • @Qui-Gon-John

    @Qui-Gon-John

    2 жыл бұрын

    All ear say, she’ll win in court

  • @ivyvanderwall

    @ivyvanderwall

    2 жыл бұрын

    Oh my goddddd how many times does this have to be repeated?? She’s NOT blaming the employee. My lord in holy heaven get the facts straight before you mouth off. 🤦🏼‍♀️

  • @TurnUpMike

    @TurnUpMike

    2 жыл бұрын

    @@ivyvanderwall the phone call is literally her saying he spilled it all over me...so maybe i missed something?

  • @RG-rm6ih

    @RG-rm6ih

    2 жыл бұрын

    @@TurnUpMike She’s not suing the employee.

  • @TurnUpMike

    @TurnUpMike

    2 жыл бұрын

    @@RG-rm6ih wasnt his fault to sue in the first place? But did she not sue dunkin?

  • @TomatoTomato911
    @TomatoTomato911 Жыл бұрын

    i remember similar case happened to mcdonalds years ago. the issue was the coffee was way too hot.

  • @TorontoLifeByRy
    @TorontoLifeByRy Жыл бұрын

    It amazing how stupid of society we have become that businesses literally have to put on thier hot beverage cups a warning that says Caution Hot

  • @pandalover1234567896
    @pandalover12345678962 жыл бұрын

    I work at a fast food place and the amount of times the customer carelessly grabs the food or says yes to an order that isn’t even theirs is crazy

  • @Mary-zj9jz

    @Mary-zj9jz

    2 жыл бұрын

    yes and the the mangers yell at you to confim the order when they said it was theirs and later said this is not mine

  • @asmamohammed5659

    @asmamohammed5659

    Жыл бұрын

    I used to work in fast food drive thru I would tell the customer a pre warning to be careful or to have a grip on the drink before handing it over completely some fail to do so it’s was so annoying then I get blamed gosh I’m so glad I’m out of that hell

  • @briannatalbott179

    @briannatalbott179

    Жыл бұрын

    I feel that! Like our managers blamed us for giving the order to the wrong person even tho they said it was theirs! I literally yelled at manager! And yes I still worm there lol

  • @Pintexx
    @Pintexx2 жыл бұрын

    This was a clear accident, the lady picked up the coffee tray with one hand and spilled it all over herself. The lawsuit against DD is so dumb, most fast food chains have trays like that and they work for 99% of customers, this was a freak accident and the lady is exploiting this injury (again was most likely her fault) to make a potential profit 🤦‍♂️

  • @lv5106

    @lv5106

    2 жыл бұрын

    She either doesn’t want to take responsibility or she sacrificed her skin to get cash. 🙄

  • @RD-ds2cc
    @RD-ds2cc Жыл бұрын

    I hope there’s a video that shows what happened. Don’t they have video cameras in the drive thrus?

  • @patx_game4318
    @patx_game4318 Жыл бұрын

    That is the look of a man who just agree with his wife knowing it's wrong lol

  • @annagarcia1527
    @annagarcia15272 жыл бұрын

    I have seen customers take their cup of coffe and hold it against their chest and pop the top off to look inside and proceed to spill it all over themselves. Like put the damn cup on a steady surface.

  • @eliza1826

    @eliza1826

    2 жыл бұрын

    @Fuzzilololoee I wouldn’t doubt it, she looks like the type but then again, Americans will sue for anything.

  • @annagarcia1527

    @annagarcia1527

    2 жыл бұрын

    @@eliza1826 hey now, i am an American and I never look for a handout

  • @staycool163

    @staycool163

    2 жыл бұрын

    It's called, NO common sense! Scary how some people have gotten through life as far as they have 🤦

  • @CuddlyGrizzyBear

    @CuddlyGrizzyBear

    2 жыл бұрын

    Were any of them severely burned though? I have spilled hot coffee on myself before but never needed medical attention for it.

  • @annagarcia1527

    @annagarcia1527

    2 жыл бұрын

    @@CuddlyGrizzyBear no, they just small sting of spilling on themselves but they would get embarrassed and walk away

  • @noodleheadjr
    @noodleheadjr2 жыл бұрын

    You know how many times I’ve accidentally spilt my he hot coffee on me working at Dunkin.. plenty of times but have I sued them for my stupidity? No

  • @WBsteve
    @WBsteve Жыл бұрын

    She saw how the McDonald's lawsuit went with their coffee so she choose to do it with Dunkin.

  • @dorelle
    @dorelle Жыл бұрын

    lol i was about to say "1993 called they want their lawsuit back" LOL

  • @avinavar4818
    @avinavar48182 жыл бұрын

    Regarding the McDonalds lawsuit, the woman who got burnt was given coffee at 190 degrees Fahrenheit, which causes 3rd degree burns within 3 seconds. The standard temperature (following that lawsuit, and in general) for hot coffee is between 155 to 175 degrees Fahrenheit, which causes 3rd degree burns in 20 seconds. They measured that sample coffee at 168, which is technically within the standard. So yes, burn threat is always there, but in the McDonalds case, the temperature was so high it caused immediate damage, and the company knew they were serving it waaaay too hot!

  • @augustoof13

    @augustoof13

    Жыл бұрын

    THANK YOU FOR SAYING THIS. She was really screwed over by Mcdonalds. And everyone really. All she wanted is her medical bills to be paid for, but Mcdonald’s refused.

  • @peach2210

    @peach2210

    Жыл бұрын

    I'm so sick of people treating that victim like a gold digger, she just wanted her medical bills paid for at first, but they refused

  • @jakdhalegutierrez3129

    @jakdhalegutierrez3129

    Жыл бұрын

    And the women from the MC lawsuit admitted that it was her fault that the coffee spilled. The only reason she filed the lawsuit was because of the heat of the coffee.

  • @DotMcFarlane

    @DotMcFarlane

    Жыл бұрын

    @@peach2210 Yes. Her name was Stella Liebeck and her reputation suffered for the rest of her life 😥😥

  • @filmtheory783

    @filmtheory783

    Жыл бұрын

    175 to 190 degrees thats a 15 degree difference give me a break its HOT coffee not luke warm not not warm coffee not cold coffee not room temperature coffee HOT coffee hot means hot PERIOD

  • @TheaterAtReference
    @TheaterAtReference2 жыл бұрын

    when I'm getting served something hot I always make sure I'm being attentive.

  • @0ninja213

    @0ninja213

    2 жыл бұрын

    exactly this is not the fast food worker's fault at all..

  • @hajarhajarita8977

    @hajarhajarita8977

    2 жыл бұрын

    @@onemansvoice9132 no he didn't 🤨 watch the VD again even the husband who was a witness didn't say that.

  • @ccb3519

    @ccb3519

    2 жыл бұрын

    Hot yes but it not supposed to be burning someone skin almost completely off, this happen to me and my skin wasn't burning off like this, I blame both in this situation though

  • @stanbalo

    @stanbalo

    2 жыл бұрын

    Exactly!

  • @rocker76m88

    @rocker76m88

    2 жыл бұрын

    Exactly

  • @barejensen-sk3pz
    @barejensen-sk3pz Жыл бұрын

    He just sounds creditable

  • @Teaghoul
    @Teaghoul Жыл бұрын

    Also hi I work as a barista and the bottoms on those try’s also have grippers that click on when you push the drink down it’s to prevent y’all from spilling but apparently not

  • @85ggk
    @85ggk Жыл бұрын

    This is why they put caution hot on the cup ever since the first incident in history of coffee burning idiots.

  • @xitlalymartinez9225
    @xitlalymartinez92252 жыл бұрын

    My mom and little brother got coffee spilt on them by a lady at McDonald’s (it was her first day) their burns weren’t as bad but I still remember hearing my baby brothers screams as the coffee landed on his legs. Same with my mother but she kept calm while we had to clean up the mess. They gave us a couple happy meal toys and that was it, a lawsuit did nothing since the coffee was labeled as “hot”. They went to multiple doctors appointments to treat themselves. My little brother doesnt remember but he has a little scar on his leg.

  • @Centzaurion

    @Centzaurion

    2 жыл бұрын

    i got 2nd degree burns from mcdonald mctea, while watching a video about someone dropping mcdonald coffee and getting 3rd degree burns. very cool

  • @chelscooper991

    @chelscooper991

    2 жыл бұрын

    😰

  • @SUGAR_XYLER

    @SUGAR_XYLER

    2 жыл бұрын

    Yeah, I have scars on the back of my legs too, from where I was purposely set on a heating stove by my mother's husband for wetting my diaper as a baby and I spent a week in the hospital ! I remember him doing that ! He went to prison and after he was let out my mom took him back ‼️🤦‍♀️ Fortunately he died of lung cancer !

  • @yvettebowles9011

    @yvettebowles9011

    2 жыл бұрын

    @@SUGAR_XYLER Oh wow. She took him back? OMG. If you was my kid, I'd have done him in long before the cops got to him.

  • @abubaytnighan6480

    @abubaytnighan6480

    2 жыл бұрын

    People in the comments will tell you it’s your brother’s fault

  • @blakelzbentley
    @blakelzbentley2 жыл бұрын

    What a great example of what’s wrong with society today. “He spilled the coffee all over me”. She won’t ever admit she was at least 50% to blame, and now Dunkin’ will have to start installing body cams on their employees, so get ready for more expensive coffee because this b.

  • @jaquanpowell4605

    @jaquanpowell4605

    2 жыл бұрын

    Body cams. That took me out 😂😂😂😂😂

  • @itsdemonz9814

    @itsdemonz9814

    2 жыл бұрын

    Yeah kinda how McDonald's put body cams on their workers after losing 3 million dollars? Oh wait, that never happened

  • @amberpasta9379

    @amberpasta9379

    2 жыл бұрын

    @@itsdemonz9814 a lot of places (especially MC D’s) have cameras right at their drive thru windows so it will catch everything

  • @itsdemonz9814

    @itsdemonz9814

    2 жыл бұрын

    @@amberpasta9379 that's not a body cam.................

  • @Plum_bird

    @Plum_bird

    2 жыл бұрын

    No, we’ll all have to drink luke warm coffee now.

  • @Koraka_ARandomGuy
    @Koraka_ARandomGuy Жыл бұрын

    Dear Congress: is the coffee hot when I get served? And is the WiFi in my car on when I drink coffee?

  • @WandaBrown54
    @WandaBrown54 Жыл бұрын

    this is why i always get iced coffee 💅🏾

  • @challengersrt5397
    @challengersrt53972 жыл бұрын

    I feel like this was premeditated by the lady. The call saying “he spilt coffee on me” just doesn’t seem like a genuine response and instead a response that would show guilt towards the employee. I believe that employee 100% and think this coffee spilling nonsense is ridiculous. There should be a clause that says “coffee is hot in case you forgot”

  • @lizxu322

    @lizxu322

    2 жыл бұрын

    I don't think they would sign themselves up for that much pain and potentially not win the case. I think it was an accident and afterwards they decided to get some reparations from it.

  • @bananaeclipse3324

    @bananaeclipse3324

    2 жыл бұрын

    Dude who would premeditate life long injuries! The coffee shouldn’t be AT LETHAL temperatures in the first place. It doesn’t matter who did what, if it can kill, it shouldn’t happen. She isn’t exaggerating either! It gave permanent burns all over!

  • @boozeblaster6620

    @boozeblaster6620

    2 жыл бұрын

    @@bananaeclipse3324 Coffee must be hot to be coffee. Besides, many people like their coffee extremely hot.

  • @peanut3797

    @peanut3797

    2 жыл бұрын

    @@boozeblaster6620 this is a really dumb comment It’s like killing someone and not expecting to be killed yourself If ppl really liked it that way, then suck it up and stop complaining I would never drink something over a hundred degree

  • @nic.capone.8483

    @nic.capone.8483

    2 жыл бұрын

    LOL that's a ridiculous take on it. You don't understand the excruciating pain she will be in for a long time...the surgeries to replace burned off skin, the horrifying scars all over her forever, etc. The high potential for infection that could kill her.