oh my God, conflicts happen bc of people. I have worked from home bc of this virus, i have never been so happy.

@jameshuang8440

3 жыл бұрын

LOL .fantastic .... and exactly ...

@sophiakh9590

3 жыл бұрын

Very good.

@asenathtv8599

2 жыл бұрын

I have worked from home, and even the virtual work environment SUCKED.

@graceallovermae

2 жыл бұрын

My exact thoughts. We’re all so different that it stresses me out sooooo much! I work at a fast food restaurant and just accepted a work from home offer and have never been so excited and relieved to get away from people and ONLY be around Family

@Vendetta-ta4224

2 жыл бұрын

Same 👋 Life is so peaceful working from home!

Unfortunately, it is because of people. Usually just a few... Managers with little to no experience concerning the work they "manage".

I show this talk to my students in Workplace Dispute Resolution. The ability which Liz has to clearly explain difficult points with humour and compassion is incredibly powerful in the learning environment

So wise to get underneath conflict or we will continue to perpetuate misunderstanding and further conflict that gets in the way of productive, enjoyable work environments. Great talk!

5 Steps To Get Traction on Persistent Conflict: 1. Rule, screen or deal with that 1 person who is the source of conflict. 2. Ask the right people the right questions. 3. Align around goals and means. 4. Find allies at all levels. 5. Teach new habits for managing differences. (My feedback) Thank you.

@tarasavage7328

3 жыл бұрын

Lraschell Morton thank you I was going to look up te transcript lol

@Shubh22

3 жыл бұрын

Steps 6 - Sometimes something needs to be said and done even if it's too uncomfortable.

@reitasmithjack123

2 жыл бұрын

Thank you

@danssj1502

Жыл бұрын

No sé quién eres pero te amo.

@JesusLightsYourPath

9 ай бұрын

Im still completely confused. What questions are we supposed to ask? why does it seem like shes only giving advice to employers instead of employees

Great talk. I hope more people begin to approach conflict this way.

I am very grateful to this speaker thought to address bullying and corporate incompetence! Other TED talks on the same subject completely dismiss this idea!

This was an incredibly strong talk. I really needed to hear this. Thank you!

Excellent presentation! I'll use these 5 steps to help resolve a conflict this week!

Office Conflict - not an easy topic to address but Liz Kislik held the audience’s attention throughout her well-organized presentation by employing an exceptionally well-prepared combination of human touch and truly useful information. You knew she was speaking with both kindness and true knowledge…and you wanted to hear more.

Simply perfect

Spot on! So glad to stumble on this one.

Clear, Concise and Insightful. Thank you!!

Thank you so much for this. So enlightening. ♥ ♥ ♥

Wow, that was just terrific. I also teach conflict resolution. And still I found great gems and a really powerful construct. Thank you, Liz.

This was an excellent talk! Relevant and actionable.

This is seriously one of the most helpful relatable talks. I needed this!

Good session on conflict management, thank you.

Very helpful thanks 🙏

social competition can be a major ringleader in this.

Beautiful amazing impressive brilliant talk. Thank you, bless you. All your dreams come true.

Thank you for sharing your knowledge, Liz. So many pieces of the puzzle to consider in the aim for better relationships and communication in the workplace.

@kelvinjameson3764

2 жыл бұрын

sorry to be off topic but does someone know of a tool to log back into an Instagram account?? I somehow lost the password. I would love any assistance you can give me!

@andersgabriel3

2 жыл бұрын

@Kelvin Jameson instablaster ;)

@puffyluvv

2 жыл бұрын

@@kelvinjameson3764 doesn’t it have the option “forgot your password”? I don’t use instagram anymore but there should be an option like that just click on it and it will ask for the email you used for the account and they’ll send you a link to make a new password for your account

Brilliant. Helped me so much. Thank you

Brilliant talk

Magnificent wonderful superb great teaching

Very informative information this I needed I have truly been threw alot with upper management and couldn't understand the why ....now I get it

Where there's no communication, there's conflict

@rubystone493

4 жыл бұрын

Well said

@jac1161

4 жыл бұрын

Well, no communication, yes, but poor and faulty lying communicating aka gossiping and gaslighting? Yes.

@EdMcCornhole

4 жыл бұрын

Then workplace violence happens. I know of a story where a worker had conflict with two others, he left, came back with a baseball bat and bashed their skulls in. Both of them dead. Be careful how you treat others at work.

@tammybradshaw5400

4 жыл бұрын

Deep!

@usernameBeatles

3 жыл бұрын

Do you meant " Where there's communication, there's bound to be conflict?"

This is so on point

I love what Mrs. Kislik had to say. I strongly agree with her five-step evaluation and her ‘Lizard listening’ technique. My father was very passionate about educating me on professional communication, as I grew up. 👌🏽

Brilliant.

Wow! This was very helpful.

My conflicts have been due to abusive employees that were tolerated by my employers. My guess is that the employers feared retaliation if they fired these abusive people.

@Rovtful

3 жыл бұрын

so insightful

@Shubh22

3 жыл бұрын

I have experienced exactly the same.

@diegomorales8616

3 жыл бұрын

One of the biggest legal risks you can take in America is hiring someone. The root cause of the cowardly behavior is the code of regulations that opens you up to frivolous lawsuits that will actually win (or win a settlement). As an indication of this, consider that an employee can quit for any reason but an employer can't fire for any reason.

@charmaine7301

2 жыл бұрын

Well you either keep the bad people and you loose the good ones or you do the opposite….

@glow1815

Жыл бұрын

I agreed. What my company is doing.

Wow she is amazing.

My work place is full of this. But you voice your opinion you've had it

Very helpful

I enjoyed this video, I understand more about and how to deal with conflict.

@tepuacharlie8509

3 жыл бұрын

chuck us some answers

Thank you very much for your humanitarian speech 🌹

Her voice is kind of soothing lol.

@chwig7354

3 жыл бұрын

and dry. Get this lady some water!

@dominicrodriguezchug4436

3 жыл бұрын

Asmr

@flavioa6351

3 жыл бұрын

I can hear the saliva in her mouth

@Antonio-bu3hn

3 жыл бұрын

@@flavioa6351 lol! 😂😂😂

Thanks

We need to take care of each other.

4:21 steps begin

I agree with my brother...he worked in retail for 17 years....he said "every customer thinks they are right"...same in work place....everyone thinks "they are right"....

@sairanikhatimam

Жыл бұрын

In general every human thinks the same isn't ?

Love this. But what happens when the conflict is caused by the incompetent bully?

It's so hard to get results to conflict to resolved because if the leadership doesn't follow through to their words. And just sweep employees conflict under the rug. I am dealing with that as speak and other employees. We just shut down and stopped speaking. For what if you have a leadership that just listen one ear and out the other. They have no plans to solve conflict so it continues.

The policy governing the operating model, decides what should be done when conflicts arise. Now imagine that the local policymakers themselves are into the mode of promoting ''dysfunctional'' people. If that doesn't sound bad enough, then the cherry on pie is the misinterpretation of conflict resolution itself, where dysfunctional leaders promote dysfunctional juniors to keep genuine people away from stepping into the right role. Branding dysfunctional is something which goes beyond identifying an incompetent person, but its actually more than that. Its about how the promoting leader wants to retain higher stakes among themselves and promote ''pets'' not talent.

@rosamarydelacruz6665

4 жыл бұрын

Samrat Hore you just described my work environment. Actually the toxic environment is created by the leaders not the subordinates. Favoritism all over the place, showcase his favorite people with nothing to offer to the agency but ignorance

This makes me think of the conflicts that happen between races in America. So many people argue surface topics and present moment situations but no matter how " reasonable" it looks like someone is being the situation where some groups control resources to their advantage while leaving other groups out is still there hiding underneath and it causes resentment that is festering under every surface subject. So even if someone wins in a discussion they are still relegated to a lesser position in life so even if you win you lose. People still feel dissatisfied, even after a surface conflict is resolved.They don't even know exactly why they are still angry, feel bad about themselves and confused about really addressing the underlying real issues. It just feels too big to tackle and too painful and scary to acknowledge.

@miskittt

Ай бұрын

Humility

Really great talk!

I'm here caz of my assignment

@makiahalmendariz4093

4 жыл бұрын

rachel mulonda Interpersonal Communications?

@rachelmulonda6648

4 жыл бұрын

@@makiahalmendariz4093 it was personal professional

@Ki_marie1830

4 жыл бұрын

Same 😂😩

@kashakaconrod4799

4 жыл бұрын

@@makiahalmendariz4093 I am in interpersonal communications are you enrolled at ctu

@makiahalmendariz4093

4 жыл бұрын

Kashaka Conrod Yes, I am.

That why rude is created, it is amazing treatments /strategy to deal with /for those who their mothers forgat to teach them politness .iam So good and so bad just push the bottons to get your order other wise i got nill for no body and cant wait for any to start it with me , every action got a reaction, lol even physics agrees with me.

Great talk

Even the incompetent employee is not easy to resolve. I never see people say themselves are incompetent. Even worse, the manager of that employee will not agree because he did the hiring

@sairanikhatimam

Жыл бұрын

Wrong hire is a tag used for such people :)

Your voice is SO calming. What a wonderful voice. I am very curious what is on the elephant cards. Are those the questions you asked?

@rach5516

3 жыл бұрын

I think she means the questions that expose the elephant in the room...those uncomfortable truths.

Put video at 1.25 :P

Nice

Only high level executives and managers get this training. It doesn't trickle down to the employees working on the front lines.

@glow1815

Жыл бұрын

So true never brought to us. What is brought to us is get those number hustles the front line employee.

How to manage a conflict: bring a beer to the table 🍺

Many employers do nothing when there is conflict. They are slow to reprimand productive/"essential" employees even if these employees are bullies...

She's seems to legitimately want to help, but companies create these situations, sometimes unwittingly, but let them continue. Almost like 'let the best man/woman win', like gladiators. Manipulative snakes charm bosses to get hired and are frauds who have no background to do the job, then get everyone around them to dance to their tune. Those that don't dance are forced out.

@iolantham

3 жыл бұрын

@kkm312 So true. It seems that a lot of companies hire incompetents as managers and you can't talk to incompetents.

@glow1815

Жыл бұрын

Exactly what my company is going. Well said

The 5 steps your professor asked to identify: 1. We need to rule out the unfortunate possibility that a single dysfunctional individual is actually the source of conflict. 2. Asking the right people the right questions 3. Making sure that everyone is aligned. 4. Find allies at all levels in the organization to help you implement the change 5. Teach new habits for managing differences. You’re welcome. Now, go write that essay you lazy head...

@SpiralTention

2 жыл бұрын

u are the best

@sairanikhatimam

Жыл бұрын

Thank you for your efforts.

Maybe there is a contradiction between step 1 and what she said before, about not focusing on people, but on structures. No?

I swear this is the lady that does the audio books..

It sounds great talk but people with this mindset are the one makes the conflict even worst!

So is this something I can implement myself as a social worker when I have issues with other people in my team, or do I need a councelor like her to do that?

The pop rocks 😂

What are these elephant cards? I want to try

You must be the UN representative to Libya . You are the right person to safe the community of 5 million helpless people . I 💚 you .

I agree with everything said but the additional the “why” question. It is my opinion “why”questions invoke judgment. And judgment is usually never uplifts. S.R. Ridley, A Nurse You Can Trust! Î

@doannhan3552

2 жыл бұрын

@Truth Hour: I am curious about your opinion “why”questions invoke judgment". What makes you say that?

@truthhourhealthcareexposed7884

2 жыл бұрын

@@doannhan3552 The nature of “why” questions places people on the defense. When the defensive mode Activate it can camouflage the truth

Bullies don't know what they are doing? Wise up lady

Yea we have to one day realize that their are bad people! And their mischievous behavior does not stop at work!

In Step 1 Dysfunctional employees should include narcissists

@bluecollarlit

Жыл бұрын

Yes! Narcissists run around looking to cause trouble everywhere they go. They create chaos and thrive on it. Gray-rock.

@pinay_in_alabama2983

10 ай бұрын

Exactly 😂

I'd love it if it had spanish subtitles available to share it with some colleagues

Quiet, non-assertive, introverted, conflict-averse, hardworking, meek, apolitical, private employees = dysfunctional. Extroverted, assertive, conflict prone, competitive, political, charming, go-getters, dominant, talkers = functional. It's all a matter of perception and the culture you live in.

I am ready, to quit, i have found a job, where no one, looks over your shoulder

@ericgreen2325

4 жыл бұрын

Deborah Rowland good for you that only exists when own your own company good luck with that

@chwig7354

3 жыл бұрын

hey bud, good on you, but if, i, may, i think you, use too many, commas

@iolantham

3 жыл бұрын

Great, Deborah! I hope such a job exists. Please let me know if your present job is like that, where no one checks on you constantly.

@glow1815

Жыл бұрын

@@ericgreen2325 lol so true. No companies isn't going to watch him like a hawk.

Conflict at my work continue because Human Resource and my union are useless.

I'm confused, it sounds like she is giving advice to employers on how to pair their employees together rather than telling the employees how to solve a problem with their coworker.

In my company they need communication training anger Management training and people skill training then my company would be great.

@ag6024

3 жыл бұрын

If a person is not willing to change his/her attitude not any single training will solve the issue. My boss got plenty of trainings and he is still very rude to his employees. In my opinion you need to evaluate yourself, understand your mistakes and then things will work out

Who else is here for school work?

I agree with previous posting...."abusive employees tolerated by my employers"....employers falsely see these abusers as "leaders"....hahhaha...haaaaa...haaaaaa

@glow1815

Жыл бұрын

Definitely the truth.

My work place makes policy to work on but then who work exactly on policy or try to be as close as possible to those policies ,are the most bullied by those who don't work on that policy in combination with those who made policy . 😂😂😂😂😂So sincere , punctual,truthful and honest people get bullied by the liars ( supported by policy makers ) By chance policy makers and those ignoring it belong to the same nation and work against their own Nation's benefit by bullying foreigner who try to work sincerely in foreign land to help that society 😂

The lip smacking and noises is amrs and giving me anxiety

@mikkinicholas7536

4 жыл бұрын

OMG what are all those lips noises about? 😖

@daublex2388

4 жыл бұрын

@@mikkinicholas7536 🤣

@adjustthycrownministries1141

4 жыл бұрын

Seriously though.. ughhhhh I had to watch it again for school and I'm cringing

@rubystone493

4 жыл бұрын

@@adjustthycrownministries1141 sad

@adjustthycrownministries1141

4 жыл бұрын

@@rubystone493 trolling much

Interesting talk. There are exceptions to these steps though. If the organization is going through rounds of workforce reductions or if the individuals interviewed are conformist focused on their own survival you will never hear an accurate assessment. There's conflict of interest. There's too much interpersonal inter-dynamic enmeshment present to really see the whole picture. I have seen countless examples of bullies keeping their jobs due to management being in denial of their manipulation and goals to "succeed" no matter the cost to others. Executive coaches, HR, management or the workers need to be well trained in psycho-dynamics, have good self-awareness as well as full awareness and understanding of others in order to make decisions that lead to constructive, fair, ethical resolution and growth for all.

lack of structure...is my opinion of why there is so much dysfunction....lack of "unified" way of doing something...companies are so overly diverse now that there is no unified way of doing things....every different culture feels "their way is best"....

@glow1815

Жыл бұрын

So true.

😢😮

Everybody stays for money

Dear sound person, I had to quit listening halfway through because I can’t abide hearing her mouth open and close.

@Antonio-bu3hn

3 жыл бұрын

OMG! you also noticed that LOL! 😂

NOT THAT DEEP !

a 15 minute video explaining why adults need to and should act like they are in fact adults. -_-

lizard brain?? Was there an iguana in the room?

Is she here to sell her book or work?

Very clear, coherent, but smth should be done about those mouth sounds, sorry. Very distracting

Come to my organization,

Who here because they have to do this for class and who here on their on accord with the show of hands I wouldn’t be here on my own smh who goes out and pays to see this I guess I am she going by the text book experience not on her own experience they need real people real experience just saying

That is the most erroneously incorrect statement I've ever ever heard bullies know exactly the pain the pain they inflict upon others!

Talks about annoying people getting thre stuff together but she cant go more two sentences without going tsk

Facing a bully

Meh.

How to avoid conflict at work: don't hire women.

Group of people can lie!!! And that’s what your talk is not effective

@UnionPlatformIndia9188

3 жыл бұрын

,

@korbincopenhaver7223

3 жыл бұрын

@@UnionPlatformIndia9188 Yes that is right groups of people can lie

I can't with her mouth noises. Makes it hard for me to watch sadly.

Another pointless video I'm forced to watch for my job