WHY IMPROVE COMMUNICATION SKILLS? #grade12english
PART I
Pre-reading
1. Are you a good speaker or a poor speaker? Why?
2. Where can poor communication be the biggest problem - at home, school or work? Why?
3. Do you think communication skills are important for you? Why or why not?
Read the passage.
Communication skills are the abilities to convey our ideas, feeling, attitudes, perceptions, wants needs, knowledge, etc. in a precise and lucid manner in accordance with the intention of the person communication devices, such as phone, e-mail, and video conferencing. Since communication is usually a two-way interaction between two or more persons, one must also include listening and reading skills among the communication skills.
Communication is not just merely using words. Spoken communication also involves the use of a variety of features to express different nuances of meaning such as body language which includes facial expressions, posture, gestures; tone of voice; eye contact; proximity between speaker and listener, etc. On the other hand, written communication exploits choice of word, order of word, sentence patterns, the sound system of the language concerned, the organization of texts, size and design of letters of the alphabet, etc. to gain specific communicative effects. In addition, an interpretation of human communication is made more complex due to the fact that more than one meaning can be conveyed by a single utterance, and indirectness is frequently used to communicate different shades of meaning including the opposite of what is said. Moreover, such non-verbal feature as the style and for women and some men, the use of certain kinds of jewellery, make-up, lipstick, perfume, etc. may be employed to subtly convey information about the personality of a person.
#grade_12 #learnenglish #grade12