I worked customer service for over a decade, and the customers I remember best were the nicest ones. My manager took the person who was supposed to help me handle lunch rush, so I was on my own, and handled over $1.5k in sales. These customers came in to place a carryout order, and while I was taking their order, a pizza fell out of the oven. I fought the tears, but they were winning. The customers asked me if it would be better if they came back later, and that's usually polite customer for, "we'll go somewhere else." They actually did come back later, with a bag of lindor truffles and a card. On top of that, they tipped me really well, which was rare for carryout orders. I've forgotten most of the bad customers, but I'll never forget that act of kindness

@jodirauth8847

2 ай бұрын

This is so very true. I worked sewing doing alterations and tailoring and some custom sewing. I remember the women who screamed at me on Christmas eve an hour before we closed because she demanded a full tailor alterations on her husband's suit. We were swamped with work and was going to be speed sewing till the last minute. We suggested she give the suit for Christmas and get it altered later. She reported us to better business bureau. We fought it.......we had witnesses. At the end of day the last customer gave 100 dollar tip. I went the grocery store.

@sweetcherry7759

2 ай бұрын

Bless them-! 🥹🙏

@Nancy-bm5bf

2 ай бұрын

Hospitality goes a long way

@eddyr1041

2 ай бұрын

Customer service job can be challenging 😊

@feliciaowens4094

2 ай бұрын

Beautiful Thanks for sharing 😊 😊

"I could kiss you!!!" "I just showed you basic human decency..." "I KNOW!!! 😭"

@chefbenardee1408

Ай бұрын

❤❤❤❤❤❤❤❤❤❤❤❤

@jkseraphim4

Ай бұрын

That's all we want.🥹

Poor thing was flabbergasted seeing a decent person, I assume for a long while 😅

@wellendowedplatypus9024

2 ай бұрын

There are... actual people in this world? Not just rude and unreasonable walking sacks of meat?

@debodatta7398

2 ай бұрын

Basically first time she met a Canadian lol

@BlueFlameFoxX

Ай бұрын

I felt that, customer service rep.

Ah unicorn customers They're called that because they're so rare and few but make working in the customer service industry a little more tolerable

@abdulrahmanM650

2 ай бұрын

😂😂😂🦄

@michasokoowski6651

2 ай бұрын

I always felt like in my country it's a norm... but then again, i never worked on the counter, so i'm talking based on my friends xd

@antenor790

2 ай бұрын

It's because their are so rate that peaple think they don't exist but them make more sente than a giraffe who have a person long neck. Like Karen's who still live with all the hate that can world can support. And the unicorn only have one horn in the head, like a person who is nice and cool with who they don't know.

@rebeccahicks2392

2 ай бұрын

In my experience nice customers are the norm. It's just that the ones that aren't provide more stories for social media.

@debodatta7398

2 ай бұрын

Basically first time she met a Canadian lol

one time i was at a fast food place and i had ordered a lemonade, and i went to go fill up my cup and i noticed the machine was empty. i pointed it out to the worker (i thought maybe they had just forgotten to refill it) and she told me “oh i’m so sorry, we’re all out of lemonade in the building”. she was offering me a refund/discount/whatever, but i told her it’s fine and i can just get a different drink. she said “oh, thank you for being nice” and i was just thinking “who hurt you????”

@fariesz6786

2 ай бұрын

too many people seem to not understand that you can be nice and still get good service and all that

@VDruid50

2 ай бұрын

❤

@debodatta7398

2 ай бұрын

Basically first time she met a Canadian lol

@LadyBern

Ай бұрын

You'd be surprised. Worked in fast food and the maintenance guy somehow messed up the line that carbonated the water for sodas. Customer complained that the soda was flat. We checked and saw that was the problem then explained it to the customer. He demanded a soda. We showed him that it wasn't working properly. Told him to watch us as we put the cup under the dispenser and filled it and gave it to him. He still accused us of doing something and demanded we give him the soda. 3 cups of flat soda later he started calling us every awful thing he could think of while throwing the soda at the window. Some people are just, terrible.

@fariesz6786

Ай бұрын

@@LadyBern sound like that customer wasn't happy with his life and let his frustration out on you (and probably everyone else.. i know that sort of people). also obviously cognitively challenged.

These are the rare customers that get spontaneous discounts and an extra biscuit in the box. Seriously, we'd hug them if it was socially acceptable.

@Accrovideogames

2 ай бұрын

It's socially acceptable to ask for consent first. As a customer, there are plenty of workers I would agree to hug if they asked. Although it's a contributing factor, being an attractive girl isn't a requirement. Other factors include not being terribly ugly (ironically, women are more likely to be in this category thanks to makeup and plastic surgery), not smelling bad, being clean, showing vulnerability (as someone with C-PTSD, this one triggers a lot of empathy), being courteous, and not following unlawful policies (plenty of businesses encourage their employees to break the law). The last one is important, as it can trigger my C-PTSD and turn me into a Karen, albeit one who is actually in the right.

@debodatta7398

2 ай бұрын

Basically first time she met a Canadian lol

My mom taught us from a very young age to ALWAYS say please and thank you no matter who we were talking to When we were little she took us out to Claim Jumper and the waiter who sat us heard us chorus our well-learned "thank you" and just stared at us for several seconds before going Thank you???? So much?????? Like it costs zero dollars to be nice, my siblings and I weren't even being particularly angelic all we said was a thank you Servers shouldn't have to be this shocked over human decency

@aqacefan

2 ай бұрын

Exactly. All kindness ever costs you is a few more seconds out of your day, and a bit of breath to voice your gratitude.

@Theoneandonlyenelie

2 ай бұрын

Idk why but please and thank you wasn’t a normal part of my vocabulary until I met my ex. Although he was very misogynistic, i did learn to say it more thanks to him.

@Handlebrake2

2 ай бұрын

Only if they demand tips.

@MartinToms

2 ай бұрын

This. My mum didn't even have to force me to do it, but I was taught to say please and thank you to everyone for anything they do for me. Doesn't matter if you're a plumber, cleaning lady, or a barista. I would feel so stupid if I forgot to say please and thank you, I can't imagine people who never do it.

@Opal-gs6rk

2 ай бұрын

That last sentence:Servers shouldn’t have to be this shocked over human decency. That is the whole moral to this story.

Granted, I'm old. But I remember a time when everybody was pleasant and Karen was just a girl's first name.

@feliciaowens4094

2 ай бұрын

Yes yes yes the good old days 🎉🎉😇

@zenz0ha472

2 ай бұрын

I'm only Gen Z, but I still remember those days... Perhaps I grew up in a town where the unicorn customers all decided to gather? Lots of people paid for other's groceries, helped folks carry heavy stuff to their cars, and made jokes and kind small talk while in long lines with total strangers rather than complaining and nagging at the cashiers for the long wait. Sadly, it stopped when a lot of my generation grew into teenagers and started acting like fools for internet attention and making messes just for their own fun.

@sakkikoyumikishi

2 ай бұрын

You... really don't 😅 It's a very common memory problem where people tend to only remember the very best or the very worst about a specific time or event, depending on their personal associations, but a full explanation would go a bit too far here. I recommend googling the term "social memory" if you're interested to learn more ^^

@lovetocook9078

2 ай бұрын

God bless you I needed that today! I'm pretty dang old myself actually.

@angelbulldog4934

2 ай бұрын

@@lovetocook9078 We are honored. 🙏😊

As someone who has recently started working in customer's service, that feeling of bracing yourself for getting yelled at for something outside of your control is all too real.

@TheBayzent

Ай бұрын

To be fair, in my limited experience with the public, most people seem to be really mellow if you take the time to explain in a neutral (non apologetic but non combative) tone. Talk to them about the issues you are having like you were just another customer and 7/10 times you will get understanding.

@emberya9561

Ай бұрын

@@TheBayzent my boss told me that I'm a bit too nice and timid so client can "smell" it and take advantage of that by taking things out on me. Perhaps I need to try to be more firm.

I'm a chef in a busy & understaffed restaurant. A couple came in & asked how many chefs before ordering mains & dessert together (unusual) the desserts were for us so I sat & cried into a brownie for a bit

@debodatta7398

2 ай бұрын

Basically first time she met a Canadian lol

@NelaInTheSky

Ай бұрын

What a sweet couple 🥰

@wowkekejmejjdneejenenhdht

Ай бұрын

That's super thoughtful and caring! ☺️

Had a customer the other day who said “no rush on the shipping, this is for a Christmas present.” I was so delighted I wrote her a thank you note. We get well over a hundred orders a day in December, and every time someone asks if they can still get it by Christmas I want to say “yes-if you’d ordered in AUGUST!”

@debodatta7398

2 ай бұрын

Basically first time she met a Canadian lol

@DanielledeVreede

Ай бұрын

Christmas next year? Sure!

One of my pleasures is being that kind of customer :]

@geoffreycat1763

Ай бұрын

It makes me happy to make people happy. Is that selfish of me?

@melissawerner6309

Ай бұрын

​@geoffreycat1763 Nope, that's just natural consequences. Carry on.

@wmgflute

Ай бұрын

You give what you get. Give good feels get good feels

@mairios521

Ай бұрын

​@@geoffreycat1763Phoebs, is that you?

@ZephyrusSanders666

Ай бұрын

SAME

I queried a price recently as I thought she was charging me for something else since it was so cheap. She got really thick and defensive and it took a minute for me to realise it was actually so reasonable. I told her so and bless her little defensive soul she melted back in her chair with relief. Service jobs really do a number on you.

@debodatta7398

2 ай бұрын

Basically first time she met a Canadian lol

@xatz8527

Ай бұрын

@@debodatta7398 well... Irish. Not much difference maybe

I did five years in fashion retail. A nice customer always blew my damn mind.

@debodatta7398

2 ай бұрын

Basically first time she met a Canadian lol

@WeatherGirlWares

Ай бұрын

@@debodatta7398 Really lovely people. x

I've always been decent to people in general because why wouldn't you? However, since working service and retail, I'm SUPER effing nice to service and retail employees because I've seen things incomprehensible to those who have not had the experience. The nice customers didn't use to throw me like in the video (I know it's an exaggerated reaction for comedy purposes), but I (and my co-workers) would always inwardly react with 'Ah! Finally! A human being who treats us like fellow human beings! What a time to be alive!'

@fnsmike

Ай бұрын

Also, having been there ourselves, we know that if there ever is a problem service staff will go incredibly out of their way to make things right for customers who are actually polite and kind.

@heidi_mcheidiface

Ай бұрын

The last line made me think of Moon Pie. 😂 Simpsons reference.

I always try to be this kind of customer. It's sad people often forget that service workers are also human beings like them.

There’s a small family restaurant we’ve been going to for years. There’s one waitress, who ends up working by herself (this is about an hour before dinner time). We can see she’s running around, doing what she can. So she apologizes to us. We always say “no rush”. She always tells us how much she appreciates our patience. It takes nothing to be nice, but means so much to the recipient of your kindness.

This warmed my heart. I wish everyone was as nice as this customer.

@CalleaRose

2 ай бұрын

And I assume by "everyone", should include us as well. It's not just that we need more people like them, rather WE need to be more like THEM.

@Handlebrake2

2 ай бұрын

Too bad about the end. Lol a tip! At those prices!

@debodatta7398

2 ай бұрын

Basically first time she met a Canadian lol

These people are the absolute best. Even more so, are the ones who apologize for "being rude," because they're always the sweetest, nicest people you ever meet

You know what, as a very empathetic and sensitive person I'm usually that type of customer. And it really baffles me when people get surprised at me just being polite. Like literally just yesterday I bought some meat in a nearby shop and when I paid for everything I bought and was going to leave I said "have a good evening" to a saleswoman, and she blossomed when she heard it. And I wonder, do people never actually say that? Because it's literally just one phrase, it's not hard at all but it can make someone's day a little brighter. Like why are people being like that 😭

This breaks my heart. Why are people usually so cruel? It’s rarely the fault of the person working at the cash register if something goes wrong, pricing, etc. Why take it out in them? And everyone makes mistakes even if it’s their fault. I only scoff at rudeness or lack of sanitation and then in a reasonable manner. I’m so sorry you’ve been treated poorly in the past.

@themindeclectic9821

2 ай бұрын

Get out your mending supplies because they aren't usually so cruel. But that's not as fun to complain about on the Internet

@debodatta7398

2 ай бұрын

Basically first time she met a Canadian lol

@SeeMyDolphin

2 ай бұрын

Because being cruel to customer service workers is rewarded. As long as you don't cross a line, being nasty and causing a scene is the best way to get what you want when dealing with service workers. Show me the incentive and I'll show you the behaviour.

@silverysky7040

Ай бұрын

​@debodatta7398 this was a funny reply the first time i saw it.. and it was kinda funny the second time. now it's just repetitive

I am proud to say that I am this costumer mostly 😂

@happyninja42

Ай бұрын

same, it's just not beneficial to be an asshole. ESPECIALLY with people who are making your food for you. I've always operated under the mindset of be extra nice to the people who are making the thing you are about to eat.

I've worked in retail and really valued those lovely customers, and now I try hard to be that nice customer wherever I go.

Honestly agreed. A handmade pastry and a coffee for €5 is genuinely not that bad a price. It hurts to hear how even in other countries, there are those who have nothing better to do besides bring others down.

@jnewgot

2 ай бұрын

To be fair developed nations live better than the nobles of old, it's not a wonder why they believe they're as entitled as said nobles.

@KitsuneFyora

2 ай бұрын

@@jnewgot yeah I can understand that perspective

€5.20 is a good price. €5.21, now you are charging WAY too much! I have to draw a line somewhere.

@Nancy-bm5bf

2 ай бұрын

Lol

@fariesz6786

2 ай бұрын

they do sell two cake and two coffees for €10.39 though and that's just a smashing bargain!

@debodatta7398

2 ай бұрын

Basically first time she met a Canadian lol

One time at a nice restaurant the waiter thanked us (me, my sister and our parents) for being nice to him.

I don't know if this happens as much with food related business, but when I worked with customer service our favorites were the ones who brought us food - snacks, candies, chocolate... Some old ladies would even give cake. It was rare, but boy it used to make my week.

@debodatta7398

2 ай бұрын

Basically first time she met a Canadian lol

@Harkz0r

Ай бұрын

@@debodatta7398 Uh... are you a bot or is there a reason you've copy/pasted this reply on like EVERY reply chain...?

A shit breakfast at dunkin donuts is gonna run you like 7 bucks, that's an amazing deal. I wish there was somewhere where we could get hand made bread and coffee for under 6 bucks, I'd be there every day.

@jimwormmaster

2 ай бұрын

Considering I paid about that much for 2 donuts and one of those energy things (honestly wouldn't get it again) just today, spot on

@user-cx6vl1tg4f

2 ай бұрын

Me too! Though, you gotta admit, Dunkin coffee is better on the go than anything out there. Unless, of course you gotta have a venti mocha blah blah blah...for about ten bucks with "tip"

@johnaeryns5364

2 ай бұрын

@user-cx6vl1tg4f I get better coffee at 3 out of 7 of the main gas stations around me than I do at Starbucks. And its only 2 bucks. Thorntons, Speedway, and gas n wash have better food too.

@user-cx6vl1tg4f

2 ай бұрын

@@johnaeryns5364 LOL, wish I had some good coffee close! I like my one weekend day if rebellion, and going out for coffee and!

@johnaeryns5364

2 ай бұрын

@@user-cx6vl1tg4f damn, you've gotta be way out in the sticks.

I judge people by how they treat the staff and workers in such places. It takes so little to treat others with kindness and understanding, it literally costs nothing to give a smile, recognize their effort and appreciate them, and it makes everyone involved’s day at least a little better.

It’s me, I’m the nice costumer, I always try to be nice to the people working, I know they are working hard and I don’t want to make it worse, be kind people, it’s free for you and it’s make everybody a better day

@nathangamble125

Ай бұрын

*Customer.

how someone treats food workers, cashiers, etc is a huge judge of character. i always try to be polite, you never know what someone is dealing with!

I really wanna try that chocolate orange cake now that it was mentioned in several of your videos 😄

“I once held a job doing customer service….and then I never showed up to work again.”

I once had a customer call up to make a complaint. It was one of the best interaction I have had in hospitality. I had to get manger to talk to her as it wasn't my shift and couldn't believe how wonderful she was about the whole situation.

So I’m disabled (don’t work) and one of the silver linings is whenever I go out to places like this, I’m never in a hurry and I’m also grateful for the outing. So I make it a point to be really nice to customer service workers. My favorite ones are the ones that are extra nice to me back and joke around with me. ❤

Got me right in the feels Nice customers are the Best Tbh sometimes I think working in customer service should be compulsory education so everyone knows what it’s like

Everyone should spend time working as a waiter/waitress. It teaches you how hard a service job is and why you should be kind to people in those roles.

Can I come your bakery please? I used to work as a cashier and a stocker at a couple different grocery stores, and my favorite thing about finally being out of that line of work is making the days of others who work in customer service positions just a bit brighter. Seeing them smile is such a delight when I know they must deal with as many or more nasty customers as I have dealt with. Spread the love🌸

Praying she becomes a regular customer for you! 💗

I have actually been thanked for being nice and polite by merchants. Once even a cop thanked me. Now my son treats everyone nicely as well. He makes me very proud.

This type of customers are quite rare and very pleasing to interact with. They put me off my fight or flight response since I always dealt with rude customers when I first started working in the service industry. I almost got into a fight over butter because a damn fuckin dude was damn rude about it. It always reminds me to be nice to the workers when in not working

I'm always surprised how often service workers brighten up at just politeness and a smile. Seriously, you guys are heroes I could never do your job.

I used to work somewhere with one hour delivery (as in we were expected to get things delivered to people within roughly an hour). It was a ridiculous thing to offer and bred the most entitled customers. I still remember when we were short staffed on delivery drivers and a customer said it was fine if she got her delivery tomorrow, and I apologized about it, and she said, "I mean it's not that bad to just wait one day." I was so shocked to have a customer behave like a normal human being

The sad thing is how accurate this is. I work in retail myself, and I am so used to people - both management and customers - being rude to me that once, I ran into someone who was truly, genuinely nice, and after she left I just sort of started crying.

You grab on to that person, AND NEVER LET GOOO!!!

I’m not sure I’m super nice, but I’m too anxious to even correct mistakes when they happen or ask for substitutions. My first time actually drinking coffee was in university when I ordered a hot chocolate and they handed me a coffee. I just ask for something simple, say my thank you and leave bc I’m too awkward to try and make conversation. As for tip I’m kinda sensitive about that lol. In America (I live in Canada) you’re expected to give at least 15% even if you get basically no service or even rude service- honestly they can scoff at you, never return to your table then forget your allergy request and if you give like… 10% they’ll chase you out the door to ask why you’re screwing them over. It’s so much part of the culture that a tip for bad service isn’t that meaningfully different from one you’d give a good server (in my case 20%, it’s too expensive to go above that). I think it’s nice to be in Japan. The customers and service workers all tend to be polite and wrap things up quickly.

And this is why I always try to be polite and patient with retail workers.

I worked at a video store in the late 90s. I'm nice to people now because of what I went through then! ❤

this goes a LONG way. my checker at the grocery thanked me for my kindness the other day as i departed. i felt like i should hug her, since she must deal with a lot of assholes or something.

I'm like this pretty much all the time. It sincerely baffles me that people lose their minds over small things like having to wait for their food a few minutes.

Remember folks…Kindness is contagious, when you are kind you inspire others, be the spark. And also…Treat others the way you wanna be treated.

I like to be nice to people I meet during my walks or when I’m shopping or maybe ordering food in a restaurant or buying a cake from a bakery . I am especially nice to people who works behind the counter or in any type of custom service. People in all stages of life deserves kindness and respect. The smallest thing like giving someone a smile, a thank you or even just a simple hello to the bus driver, the postman or your neighbour - these things matter more than we think, just a smile can make someone’s day … and he or she will probably pay it forward … give a smile to someone else :)❤

Oh thank god, a customer who doesn’t make me want to hurl them into the sun (I love all your vids by the way, you act each one out so well😅)

It feels good being that customer to be honest. Once you've worked im customer service lomg enough you just know understand and appreciate people alot more.

These customers are gifts. Thank you for acknowledging and sharing.

I don't see why anyone should be nasty when you're reasonable and professional.

*Wakes up* “NOOO *cries* IT WAS JUST A DRE-E-EAAAM *sobbing and crying* “

I’m this customer. I’m sorry for people who aren’t like this ❤ it’s so easy to be nice and it feels good

I'm always nice to service staff, particularly if they're handling my food. I have worked in jobs like those, and let's just say some customers got a free sample of my DNA with their order.

Always be nice to someone who is making/serving food and drink for you. Page one rule.

I'm always friendly to cashiers, waitresses and the like. Anyone who has to deal with people all day has a lot of respect, in my book.

Having been in and out of Retail work over my lifetime, I can definitely say that this is my general reaction when someone is nice to me at work.

I work in a grocery store and sometimes the noise and chaos and overall din of the day can really get to me. But once, I must have looked visibly angry, because a woman approached me as I was stocking the shelves, and she said, "It's going to be okay, sweetie." She was so soft-spoken and so kind I could not help but smile and I told her thank you and very quickly felt better. Why is human kindness like that feel like such a rarity these days?

I love the shock face it's nice to know there's still people with patience and respect

When you hit em' with the: -Properly stack the plates for the waiter -25% tip -And a *Thank you!! =)* on the receipt... I have hoped for the last decade that it puts a smile on their face to offset the rude customers. Thanks for appreciating us while we appreciate you!

They are rare even here at my hometown library when we’re stretched thin with a staff of TWO running around trying to do everything at once. In fact had one today after an extremely stressful incident dealing with a parent that at first played dumb as if they didn’t see our rules (I have them up everywhere for safety reasons), warned them three times and still ended up getting screamed at for her child getting hurt by jumping on our caterpillar sofa (It’s small and we have signs literally in bold saying it’s for sitting and reading and I asked her to please stop her child)… She learned the hard way that no the library is actually not at fault for you letting your child do such when I asked you repeatedly to do something; we are NOT a daycare! We are not to watch your child for you so you MUST have them with you even if you go into the other room, I do not care if you argue with me on it that is the rule at every library in our County; we’ve even had some leave their six year old here while they drove off, they are never happy when police call them. We also do NOT allow food unless we personally provide it for events due to misuse of us previously allowing it; choking issues and someone spilled candy all over a keyboard that we had to throw out because it melted into it. The list goes on. So after that parent left in a huff, I was just drained and trying to handle a difficult phone call while being forced to tell a patron in front of me to wait as the policy does state to handle in person patrons as priority but I was almost done dealing with the call while my coworker was on lunch. This patron left their books at the desk and wrote a little note saying they would give me time and purposefully went over to look at our new shelf with all new books to the library (Not new as in new to exist but new to the library itself). I finish the call and am just done with people, so when I apologize to the patron they brushed it off and I wound up breaking down crying (Apologizing while crying because I don’t like crying in front of people for any reason). They asked for recommendations on a specific genre and helped calm me down, which they didn’t have to do. Wound up making a $50 donation to the library and checking out a book from a genre I knew.

If only all customers were as sweet as her.

I am always nice to the workers wherever they work at as a service Like... It's tough enough to work with people... They're doing a hard job and controlling your emotions and being polite is not hard except you're an animal. And, yeah, consider that handmade stuff is more expensive than factory one. Because factory can make hundreds of things in one minute while a person can only make a few things.

Whenever I have exceptional service, I ask to speak to the manager. I ALWAYS get the “oh shit, what did I do wrong?” look. I have to say, quickly, “it’s for a good thing!” We are so tuned, since elementary school, to assume, if the head honcho (or principal) is summoned, it’s for something bad that we did. That’s a shame.

Sad that the bare minimum of politeness is considered being nice

Halfway expected that experience to end with "Are you a unicorn?" 😂 I have found that being nice like this often has rewards in better service and other perks. It's not why I am nice, but it's nice to be seen as nice.

These are the people we need, not more karens. Just nice people who respect the fact that these workers have a job for a reason and are nice.

@debodatta7398

2 ай бұрын

Basically first time she met a Canadian lol

@Caleb0102

2 ай бұрын

fr@@debodatta7398

Be that decent human being. It means more than you'd probably think.

The presence of so many videos like this (and having worked in retail myself) really makes you realize (sadly) that a good chunk of people are just indecent

I bought a belt a few months ago, it's been awhile since I needed a decent one - ended up I got one waaaaay too big and needed to exchange it for a different one; the customer service worker behind the desk must have been used to being abused by customers because she was incredibly timid and almost afraid to tell me that the new belt I picked was more expensive... when I told her that I was expecting to pay the difference and I was chill she just sorta broke for a second! Imagine being yelled at so much by toxic people all day long that something like that is almost normalized is atrocious!

I always try to be nice and friendly, even when doing complaints, as 1) usually you don't talk with the person who fucked up and just an innocent telephone guy instead, 2) it's the right thing to do and 3) you won't believe how much better you get treated in return. I have had almost no problems whatsoever with any customer service ever, some rare exceptions like my mobile phone company do exist, but majority is friendly in, friendly out.

When I was working at a store last summer the nice customers honestly made my day.

I've actually had someone tell me they appreciate me being so nice. And I was confused because I just thought "All I said was please and thank you."

That customer was a breath of fresh air

You can learn alot about a person from how they treat animals and people in the service industry.

the beginning part I thought as a bare minimum , if It's considered as nice, then I'm the most polite person then?😂

This makes me so happy because I am that customer. That kind of stuff isn’t worth getting mad about. “Oh, something isn’t working so the service will be a bit slow? Cool. Gives me time to listen to music while I wait. Take your time.” “Oh, you’re missing an ingredient for my usual order? That’s fine. Necessity is the mother of invention, after all. Perfect excuse to try something new.” Also, since I’ve been on both sides of the counter, I always try to tip well.

As someone who use to work retail I felt this. It also sucks I am extremely tolerant of people making mistakes. So much so that sometimes they take advantage of me. But I can’t imagine what they are going through so I just take it.

I had a reaction like this in Target a few months back. They had a sale in a controller that I’d bought like a week before, so I asked about their price match thingy at the customer service area. It was just outside the window so I shrugged and said thanks for trying and they looked stunned as I walked away. It really is a bummer that so many retail workers have to brace themselves for any little reason.

I will never forget being the only server at a pizza restaurant one Friday, this woman (there with her family) verbally breated me every time I went to check on their table but I couldn't exactly take a moment for myself so I was just running around my tables crying. A man sitting alone took every moment I was at his table to calmly insist I was doing great and there was no rush on any of his food. Thank you, whoever you were.

I learnt in my adult age that having a good mood with employees, being empathetic with their work is contagious for them, they appreciate it (they love it) and they are prone to give you their best of themselves... It's a win-win for all!!! And then, I have that good mood back 😊

You can make this a livelong series of "people actually being nice".

I once entered a grocery store and I saw casher sobbing and crying, so I ordered stuff + a chocolote bar extra. After I payed for my grocieries, I handed cashier a bar and said "it's for you". Curious thing: she thanked me, smiled at me and the sobbing stoped, like immediately.

When someone is grateful for life.

You can always tell if someone has worked in service/retail or not by how they treat others working in those positions

This as a former catering manager for a family bakery with like 5 locations, the customers are by far the worst part of working. I think I can count the number of customers who were actually like this and it's such a refreshing experience, it's like I can feel human talking to this person rather than a tool to be used by you.

She’s probably trying to get your number🥹

Yknow it's the people like that that makes working in customer service/food industry worth it sometimes

This type of thing should be taught in school

This is me as a customer, I'm so reasonable, and staff are often totally taken aback by it 😂

this is literally me where-ever I go anywhere! I just don't want to cause anyone trouble!

I always when i enter bakery and see a person on the counter having an annoyed/mad/sad face i feel like i'm intruding ;-;

Yeah, I broke the bubble tea people this weekend. They were like, "this might take a few extra minutes, sorry" and I was like, "yeah, that's fine" and sat down. They continued to act flustered about the sealer machine acting up and kept apologizing for forgetting to give my receipt. I have a feeling that they deal with a lot of crap all the time and have become terminally anxious around customers. Sad state of affairs... can't say retail was nearly that bad when I worked it 15+ years ago.

I’m usually one of these laid back people because I know how hard it is to work in a service job.

Literal definition of :The woman (the baker) was too stunned to speak.