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What Is a User Journey Map? + 6 Tips on How to Create One

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User Journey Maps are a great way to empathize with users. However, creating a user journey map is not always as simple as we’d like.
In this video, we will cover the 6 most valuable tips to make your user journey mapping a piece of cake.
📍 User Journey Map Template: www.uxtweak.co...
🔎 Learn more about User Journey Mapping: www.uxtweak.co...
Chapters:
00:00 Introduction
00:46 What is a user journey map?
01:17 User journey VS user flow
01:55 Tip #1 - Create user personas
02:25 Tip #2 - Identify key touchpoints
03:14 Tip #3 - Pay attention to users' emotions
03:46 Tip #4 - Use storytelling
04:14 Tip #5 - Incorporate competitor analysis
04:35 Tip #6 - Validate the journey
05:02 Wrapping up

Пікірлер: 6

  • @Mangroove-y6h
    @Mangroove-y6h2 күн бұрын

    thank you.....

  • @catalystx4u
    @catalystx4u3 күн бұрын

    nicely explained...appreciate it 🤩🤝🙏 (🤩Looking forward to more...)

  • @marikaalpis9037
    @marikaalpis90374 күн бұрын

    Hi! Thanks for the video, it is very helpful. Is it possible to combine the user journey map and user flow into one visual? If yes, are there any examples available?

  • @memories_catcher6791
    @memories_catcher6791Ай бұрын

    Thanks for sharing really helpful content

  • @3dlise
    @3dlise2 ай бұрын

    your music is so loud compared to your voice btw

  • @uxtweak

    @uxtweak

    Ай бұрын

    Thanks a lot for your feedback. We'll make sure to fix this in the upcoming videos!