The irony of the so-called manager just standing on his phone, not acknowledging his potential customers, while Troy was being an absolute pleasure, is hilarious.

Shevaun needs to show as much interest in his customers as Troy does

@chriswiles9138

Жыл бұрын

Totally agree with this! He's standing there looking at his phone looking grumpy. Like chalk and cheese.

@mrp9597

Жыл бұрын

Exactly! What is wrong with people 🤔Trying to look up Jan Molby to realise it is an ex danish footballer is great tho 😂. Gotta love Troy

@karenwoods1421

Жыл бұрын

@@chriswiles9138 omgg that comment is hilarious 🤣🤣🤣👏👏

@karenwoods1421

Жыл бұрын

@@mrp9597 😲Ommg, no wayyy I thought it was a name he made up.. Well done Troy🤣🤣👏👏

@hitchjack

Жыл бұрын

@@chriswiles9138whilst Troy helps an old lady with her trolley up the stairs, shevaun is like “nab we don’t want none of that politeness round ‘ere”

I enjoyed how the manager stood in the way of all the customers on his phone and was worse dressed than the customers were! Bit of training from head office needed!

@michaelfrost5747

Жыл бұрын

Jan Mølby will sort them out

@beerdemus2812

11 ай бұрын

And didn't know what a guild is.

@user-bh2eq2ew6s

10 ай бұрын

He needs some lessons on presentability and eloquence from the Greeters Guild.

@paulyoung6459

10 ай бұрын

That didn’t go unnoticed

@jshaw4757

6 ай бұрын

​​@@paulyoung6459Fantastic reply reminds me off a classical black n white film about a love story beetween a mouse and a pony called William wilson and I wish you a life full off splendor and bright things...

Guy that stopped you was a complete asshole. Even looked up the greeters guild, noticed the camera and still decided to make his store look bad by telling you to go. Love you Troy

@ConsumeristScroffa

11 ай бұрын

That was really stupid.

You put a shift and a half in there Sir Troy of Hawke. Home Depot should be ashamed that the store manager turns up in his scruff and then has the audacity to send you packing. Big error on his part.

@karenwoods1421

Жыл бұрын

Big.. big mistake

@adz_b

Жыл бұрын

@@karenwoods1421 Manager not even wearing a smoking jacket, I give up.

@karenwoods1421

Жыл бұрын

@@adz_b 🤣🤣 righttt

@BNewtonUK

Жыл бұрын

Kinda shows the store manager for what they are haha. Lazy and inconsiderate towards their customers. Troy is literally helping disabled elderly get into the store while the manager stands there holding his Starbucks 😂🤷🏼‍♂️ that man would watch your gran die and refuse CPR, if it wasn’t part of his manager contract to perform first aid.

@Mickyp68

Жыл бұрын

All he was doing was being polite and courteous..manners cost nothing, time and customer service costs nothing to the Guild, but to Home Depot staff standards seem pretty low, shame.

Its so rude some people stop you from doing this."Its MY door"... Seriously!! He just stood there whilst Troy helped the woman with the buggy. You're simply putting a smile on so many peoples faces, and so polite! If anything it gets the store more customers! I think its great!! Our B&Q needs someone like you Troy! Dont ever stop!

@ramalama9650

Жыл бұрын

It won't be long before they beg him to stand outside their stores! This man is a star!

@Frankie_91

Жыл бұрын

Deffinetly!

@Frankie_91

Жыл бұрын

I saw that one, Some of the people at our B&Q are like that too!

@Ehralur

Жыл бұрын

I kinda understand people are afraid it's some dude pissing off customers, but this Shevaun guy literally stood next to him for minutes and saw Troy probably treat his customers better than they ever have in the history of the store. How can you send him away?

@casedecker

11 ай бұрын

Believe me, everyone in America is annoyed by these 'types'.

Soon enough, Home Depot and others will be seeking Troy out to hire him.

@team3383

Жыл бұрын

Unless they have a decent enveloppe full of Money they don't deserve him.

Troy looked more like a manager than the manager because of his passion.

The manager not only holds himself unprofessionally with how he talks to people and his general demeanour, he looks like he is in weekend clothes. I get perhaps not wearing a staff uniform, but at least make an effort with shirt and trousers. Just stands in the way of customers entering and exiting too. Store must have been desperate for a manager or his mate gave him the promotion.

@averagemodernmale

Жыл бұрын

another useless jobsworth

What a poor excuse for a manager, you on the otherhand Troy, SMASHED IT 👏

What a welcoming, friendly, professional store manager they have in place. No doubt training up other employees to follow in his footsteps. Well done Home Depot, I'm sure this approach will help you ride the recession out well.

This guy needs to create his range of doorbells that give his comments and compliments every time the bell is pushed. Not only would it be a best seller the look on whoever presses it would be priceless 💙

@GpoppaJohn

Жыл бұрын

I’d buy one 😄👍

@retrovoxvintage7364

Жыл бұрын

god yeh id love a troy hawke doorbell 😁😁😁😁😁😁😁

@NewKilnStudios

Жыл бұрын

Want one. You are looking great sir...shoulders back!

@karenwoods1421

Жыл бұрын

@@NewKilnStudios now go out and smash it 🤣🤣👏👏

@skyway73

Жыл бұрын

If I was on Dragon's Den I'd be offering you a wodge of cash

How happy the customers were to be greeted and all in front of the Manager of the store but, he still turns you away. May he face the wrath of Jan Molby. The big Dane though cometh to Home Depot and educate Shevaun to the powers of The Greeters Guild.

@Mickyp68

Жыл бұрын

The big man sent him on a special mission #whatwouldtroyhawkedo

The man, the legend! Get this guy to 100k subs at least. Travesty he’s only on 35k. Do it people!

I get it. It's a crazy world lacking this free flowing energy & enthusiasm so people get wary but never change, never stop Troy!. You're brightening the world one colour compliment at a time. Shoulders back. Smash the next one mate 🖤🙌🏾

@rrm7848

Жыл бұрын

I couldn’t of said it better!!! People are unfortunately scared of the unknown, in this case kindness and joy to others. Please keep doing what you’re doing! You sir, are big time now but you’ll be even bigger as time passes.

I thought us Brits looked miserable compared to the Dutch in the vids he made there but the Americans make us look like a barrel of laughs.

@chriswiles9138

Жыл бұрын

New York. Worse, New York when it's cold. Most people seem unhappy in my experience. Just want to get places, get the job done, go home.

The fact that store manage was more interested to go through his phone to find out what Troy was doing rather than doing the incredible work that was going on literally next to him, then proceeds to tell Troy to stop is incredibly silly.

Thank you for looking me up and down 😂

Looks like Shevaun would easily get a job at B&Q then...

@warren7830

Жыл бұрын

Yes clearly Home Depot have the same corporate training for PR and customer services.

If customers were annoyed then fair enough, but not one complained.

Shevaun has been named and shamed, excellent work

Shevaun has the B&Q managing director wondering if every letter he opens is a P45

These managers are insufferable. Well done Troy, the public were very appreciative.

@Snookmeistergeneral

3 ай бұрын

Most 'managers' are. Stuck so far up their own arseholes and don't care about anything but their own authority.

Wow, i think i never felt so moved by someone like Troy. I work as a customer support for a bigger Energy Company in Germany. I think iam a really friendly guy. My Colleauges say, that iam to friendly/kind and till today i saw that as a weakness. I even felt bad for being (nice). But with Troys work i have to admit, that being nice is such a super power. You can change the day of a person entirely. I love everything of being kind. Thank you very much for the lesson you gave me Troy. Stay the way you're and brighten the World for the better. You're a Hero 😊 Same to you friends. Stay friendly and i know its early but have a good Christimas time with your beloved ones. Bye.

@pabrennan6877

7 ай бұрын

Being nice is always a super power!

Store manager turned out to be an absolute tosser..but, you Sir..undeniably superb as per. Never change.

Not sure that Store Manager/Manageress has ever hit a nail with his/her hammer in his/her life.

🤣 just superb fun, every comment makes me chuckle, definitely my favourite channel. 🍺

@karenwoods1421

Жыл бұрын

I couldn't agree with more🤣🤣👏👏 CHEERS 🍻🍻

NEVER STOP. You, sir, are brilliant. 🤩

Keep Troy - Remove Shevaun = Increase Business & Customer Satifaction

Absolutely loved this one, the manager stood in everyone's way while he faffed on his phone, ignoring his customers while you greeted them with positive attitude. And America is the home of customer service 🙄

“You guys can’t do this here”. Lol. Too much free politeness and too many free compliments. Who the hell does Troy Hawke think he is? Brightening up everyone’s day?!

All for a bit of fun and there's always a crank to put a spanner in the works of the greeters guild. May they one day know what's it's like to have shoulders back and to smash it for the people of the world.

Wrong choice Shevaun 😂

Shevaun needs to learn a little about people and what makes people happy. Troy was awesome as always. i love the reactions he can get out of people.

Pure class. the fact you took no for an answer makes the greeter's guild real.

Please go on Canada tour ASAP😂

@karenwoods1421

Жыл бұрын

Please!! 👏👏👏🤣 We would love to have you sir🥰🥰

@genechorney

Жыл бұрын

You must tour your most loyal colony

EVERY store should have a "Troy" greeting opening doors, that will perk people up and probably spend more..

I’d love you welcoming people into my home each day. You’d just get mightily cold and I lack the visitors to warrant it. Well done, Sir, smashed it ❤

Troy you are a unsung hero of heros

I mean it’s Home Depot…. Not exactly reaching for the stars being a store manager there. 😂

Fantastic. I've been waiting for the American edition for years. Stick with it. This one went better than most of the British ones--the manager was genuinely flummoxed for at least a few minutes--and I'd wager that's only the beginning of the differences you'll find. For real, it's only a matter of time before some local news reporter catches you on B-roll footage. Next thing you know your smiling face and purple robe will be on my morning television. To that end, you might consider letting the local stations know where the Greeters' Guild will be setting up shop in advance.

@Mickyp68

Жыл бұрын

Erm, don't think that's a good idea, the first rule about greeters Guild is....?😅

Absolutely fabulous again.

I hope someone from head office watched this and decided to give the manager a call.He could learn so much about customer service.

You have to go all around the World!! Troy spread the Word!!! Welcome!!! ❤❤🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿

Troy, don't let people like Shevaun stop you from doing the good work. Pull your shoulders back and keep smashing it! ❤

Shevaun: "I don't want you to be polite at the door man. Customers would realise how rude we are inside".

Looks like Shevaun needs some serious customer service re-training…….as well as smartening up.

Troy helping lift that woman's trolley up the stairs... store manager nah we don't want that here. Absolute melts some of these managers.

Brilliant as always

Keep rocking it Troy!

Troy is amazing! One in a million!!!!

😂😂😂fantastic as always!! Certainly getting a more reserved reaction than you would here in the UK Troy. I guess we are more outgoing, friendly & ready to except eccentric people. What a scruffy Manager, I think if I were his boss I’d be reviewing his position😂😂😂

Set him up with the B&Q manager 😂 match made in heaven

Oh Siobhan, you knew not what you were doing rejecting the Greeter's Guild. I imagine all of the customers who entered the store with an added spring in their step went on to make big purchases, buoyed up by the serotonin rush.

Let's Go Troy 🤗🍀

Ah Troy, your videos do give me a gleaming glint of sparkle in my eyes. Keep up the splendidly exceptional work. Shoulders back, now go smash it. 💪

There’s an example of being a poor unthinking manager. He’s standing in the way, on his phone blocking customers whilst Troy is making everyone’s day, helping elderly, opening doors and improving the feeling of every customer. A switched on , emotionally intelligent manager would have seen what’s going on and allowed it to continue

Troy's a legend 🙌

Absolute art.

I wonder what he saw when he searched Greeters Guild.

Legend!

You are a breath of fresh air 😊 Don't ever change ✨️ 💛

If Jan Molby sees this, he might decide that a new store manager is in order . . .

I took this guys approach at my place of work... I got very good feed back ...

As Troy unfurls the wing-like quarters of his smoking jacket and flies across the Atlantic, he spreads hope and joy in greeting form - never stop you handsome proponent of positive personalised greetings! Tony, Garston x

@Mickyp68

Жыл бұрын

All right wool? Garston, near two dogs?

@tonydeltablues

Жыл бұрын

@@Mickyp68 wool being the only material not from Widnes....'two dogs'? you for real...under the mud...

I love the idea that the manager was Googling Jan Molby and was flummoxed by the results 🤣

More of you every where please

Bull Ring Birmingham, England, now I recognise you. First class service Sir, thank you. Hi Voltage.

Well done troy, gentlemanly? Behaviour as ever.

Did anyone think Americans would be more energetic, cheerful and friendly than this?

being Irish,it's funny that he's saying shiobhain:)

@fr.mcgreer8349

Жыл бұрын

If you're Irish you should know it's spelling is Siobhán.

@markwhelan8233

Жыл бұрын

@@fr.mcgreer8349 oh no,you've put me in my place and no mistake🧐

@fr.mcgreer8349

Жыл бұрын

@@markwhelan8233 Absolutely! Now you get out there and smash those Irish spellings 👍

@markwhelan8233

Жыл бұрын

@@fr.mcgreer8349 TBH I don't know how to type a fada:)

love how the store manager sits idly by while you open doors for people with walking aids, just to put his phone back into his pocket single-handedly because his other hand holds a starbucks coffee and then he sends you off. the states aren't ready for you

Troy iv heard enough to believe you'd make an excellent 2020s Basil Faulty

This guys great 😂

Shevaun is definitely the type of guy you want managing your store....if failure is what you're after.

His the kind of person that takes a position to the head lol, not even his door🤣

I want to meet this legend someday on my errands.😂❤

You stop it 🤣🤣🤣🤣

Oooh that manager 🫣

Lmao, troy never stop greeting customers the way you do

@Mickyp68

Жыл бұрын

Never change @troyhawke #whatwouldjanmoblydo #shouldersback

The ending was very ironic and eye opening

Please do halfords that I work at 😂

LoL Troy .. These need to be more Frequent but You would get noticed .. so Funny ..

manager realized he was about to go viral.

I can see a sign on the door that they are looking for people to hire. I guess we know why ... Shevaun.

Meanwhile someone inside is looking for a manager and can't find one.

This manager doesn't even realise the level of worldwide exposure he just turned down 😂

Oh no you must NOT make someone smile and compliment people that would just be horrible innit?

Oh Sir Troy of Hawke, I beseech you to knight me and I will swear my allegiance to your good self and the Guild!

In fairness when you start lifting people it becomes a health hazard 😂😂😂

Top man troy doing a great job ,theres a vacancy for a door greater at our local dentist 👍

@Mickyp68

Жыл бұрын

That would be awesome! I am sure Troy could help people overcome their fear of dentist so long as he didn't mention cost of treatments!😅

"my door" - The manager

Jan Molby!!😂

Hard to believe they pay store managers 6 figures.

In nearly every one of these, the store managers put the kibosh on the greetings/compliments. Says a lot about the state of late stage capitalism. Keep it up, Mr. Hawke.

And on that day they had the best store sales

2:15 is the best

Nice of Troy to help people with their buggies and mobility devices while the story manager ignores customers.

Shevaun young whelpling, If one needs to consult ones mobile screen before one makes a manager decision, did you not notice this guy helping people into your shop. 20 seconds google search greeters guild would be me asking if troy needs a cheeky coffee.

Shevaun the charmless man...🙂