Thanks for the tips. Three things I'd add to this: 1. Perform a balance calibration when you're finished. Hold down "Temp" and "Delay End" buttons simultaneously for a few seconds and when it reads "cal", press start. It takes about 2 minutes to run through. 2. I pushed the right rear rod down the right side at an angle so I could weave the hose around it (from the top end) as I brought it up into position. Fighting it around the spring didn't leave enough room to do it without potentially damaging the hose. 3. Use a headlamp or a helper for the back right. If you drop your flashlight, you'll need monkey arms to reach it. I can't play basketball to save my life, but I can reach high shelves and to the bottom of washing machines (barely).

@appliancerepairamerican

Ай бұрын

Wow! Thank you so much for sharing . I will pin this comment

@mistyharper9722

Ай бұрын

We replaced ours and it still says off balance no matter what we wash. Today I wash a baseball uniform. Pants, shirt and pair socks and wouldn’t spin because it says unbalanced. What else could it be?

@gened9632

Ай бұрын

@@mistyharper9722 Mine is not 100% either. It's not as bad as before I changed the shocks, but it certainly has to be very well evenly dispersed before there's no issues. It's almost like loads too small cause more of an issue. The other thing that I found that was causing an issue was a code that came up 4C. It turned out that the drain hose was too far down the wall, not allowing enough air to vent and the machine reads it as a clog. These seem to be quite temperamental. I'm going to tear mine completely apart and figure it out. Unfortunately, it won't be for about 3 more months. I'm working out of town right now and I"m only home for a few waking hours on the weekend. My project will wrap up in Sept and I always get a couple of free months to recoup from the stressors of managing an out of town/night work construction project. So, sorry I can't get you a my findings sooner. Quality time with my wife is priority and I don't want to wake her on the weekends by me banging away with tools on a stupid washing machine. (It will involve copious amounts of tool throwing, bourbon, and profanity)

@appliancerepairamerican

25 күн бұрын

@@gened9632 lol, please share when you can

Thank you so much for posting this. I never thought I'd be able to fix my own washer, but your video was so helpful. You saved me hundreds!!

@appliancerepairamerican

3 ай бұрын

You are welcome

First time swapping these. The video is well done & concise, followed it step by step, and my washer is working great! Thanks for the video!

@appliancerepairamerican

3 ай бұрын

you are welcome

I've already changed the rods. Still banging with little to no clothe in the washer. ?

Thank very much. This video was so useful. Simple change and not as intimidating as I thought it was going to be. Thank you so much.

@appliancerepairamerican

2 ай бұрын

you are welcome

Thankyou so much for posting this video. All of the other videos I saw were total bs. But this was quite simple.

@appliancerepairamerican

2 ай бұрын

you are welcome

Love the idea

@appliancerepairamerican

6 ай бұрын

thank you

I appreciate the help. I was ready to throw my washer through samsungs corporate office windows and now I don’t have to go to jail.

@appliancerepairamerican

4 ай бұрын

lol, you still might want to when you see the price on the OEM Samsung suspension rods

@edgardolopez735

2 ай бұрын

Jason i fill you🤣 thats how im filling right now

This fixed our washer! Thank you so much!!

@appliancerepairamerican

Ай бұрын

You are welcome

excellent video. thank you

@appliancerepairamerican

2 ай бұрын

You are welcome

I have this machine and it’s 3 years old. Worked great with any size load up till this year. Started getting Ub codes so I replaced the spring rods and that didn’t work. Replaced them with off brand and those didn’t work. I am down to spinning two articles of clothing at a time. What else is there to replace for unbalanced loads?

@appliancerepairamerican

25 күн бұрын

@@chadsrt The obvious is getting a level and making sure the machine is level. on that model you will need to take the top off to get a square edge to put a level on. the 4 feet are adjustable. The Samsung OEM suspension is very expensive, but it is recommended. Call this number and have you model number ready to get OEM parts: 800-347-2745. Other than that some Samsung have a Tub ring with fluid in it that is supposed to help balance the machine. That could have gotten a hole it or may have a problem with it. Best of luck

Thanks for the vid, the back right torsion has a hose it needs to go back in like it was, right? and it shows you putting a few screws back in on the upper side of the back panel ( 3:51 ) ... why? it didn't show you taking them out. Thankx

@appliancerepairamerican

Ай бұрын

I try my best, but when i make them on the job it is not as easy as in a film studio. Sometimes i miss a step

How did you put the clip back from the top? Since it’s all the way on the right. Referring to the back right side. The part of the video you didn’t show

@YOGiiZA

4 ай бұрын

I moved the tube to left with my left hand and snapped the clip back onto the shaft of the suspension rod with my right hand. I hope this helped

I replaced them in less than 20 minutes and it fixed it. Kept my wife from scraping a $1200 unit. Thanks bud.

@appliancerepairamerican

Ай бұрын

@christophercosenza3343 You are very welcome. God bless you and your family

Thank you that was very helpful!

@appliancerepairamerican

Күн бұрын

you are welcome

Very nice video! Just did the swap on mine and i thought everything went smoothly.However, now my washer just flashes at me when it comes to the spin and rinse stage. I noticed when removing the original shock rods the back right rod had a plastic bracket (believe you call it a pressure switch) attached to the rod and the cable was wrapped around the rod several times. Is the wrapping portion causing the issue?? I didnt wrap it to where its tight

@appliancerepairamerican

2 ай бұрын

not unless it is being pinched. it is a hollow straw used to measure pressure as water fills the tub so it knows how much water is in it. if it is pinched or gets a hole or clog in it the machine will not know how much water is in it

@SouthTexasDeadeye

2 ай бұрын

@@appliancerepairamerican you have any troubleshooting tips or ideas on what could be the issue??

I’m gonna go for it. I’ll comment how it went for me after the fact. Thank you 🙏🏼

@appliancerepairamerican

Ай бұрын

Please do, beat of luck

I replaced the rods but it gave a UB again. Any thoughts

My husband did this and within 2 weeks it was getting unbalanced again, even with very small loads. What can we do to fix this?

Thanks for posting. 30 minutes and $45 in parts. Save me a fortune.

@appliancerepairamerican

27 күн бұрын

Glad to help

Hello, I changed out my suspension rods yesterday and I’m still receiving the UB error code and loud noise during the spin cycle. Everything is aligned as directed in the video. Any other advice?

@appliancerepairamerican

Ай бұрын

Some times the inner and outer tub become separated due to corrosion or a loose tub nut. In some samsung there is also a balance in the tub ring . These three problems can also cause the issue. The inner, metal tub should only spin inside the outer tub. It should not move independently in any other way

Thank you 😊 so much for your detailed video, u made it look easy!! We should have wore gloves cause weird sticky greese got all hands from old part. I think we put too much effort in trying to raise drum but if you can get rod spring to give a little the top was the hardest for us. We did not have to release wires in back left seems our wires had length enough to raise top high enough. We have noticed our new Samsung washer just like the past one only last 4 years b4 having to replace the tension rods, disappointed in #samsung. We did run "calibration" which is found in the book. Definitely recommend doing that after installation. 1 load success yay! Thanks Amazon 4 for $45.00 & your video.....success.

@appliancerepairamerican

3 ай бұрын

Thank you for sharing your experience

@hayobatal9374

2 ай бұрын

Se here, the greese is so bad I spent 20 minutes washing my hands. Though I am not sure if I clean the suspension rods and re-greese them if need to replace them.

What exactly goes wrong with the suspension rods? Springs get weak? Dampers go soft?

@gened9632

Ай бұрын

The springs just weaken. You'll start getting a ub (unbalanced) code on almost every wash. If you watch videos to diagnose, people will push down and it will bounce back like a 94 Civic with broken shocks. Mine wasn't nearly that noticeable. It just rocked to the sides like it was floating. It's just a rod with retaining cups on the top and springs with an inverse retaining cup on the bottom. The tub just floats on them.

I replaced these rods by flooding your instruction! My washer now spins properly. Thank you! The weird thing is that at the end of the spinning cycle the banging noise is still there. What else do you think I need to replace? I appreciate any feedback.

@appliancerepairamerican

3 ай бұрын

Check to make sure that the washer is level. Also it the Samsung OEM suspension is very expensive. sometimes when using the knock off suspension rods the problem still persists. There should be links to both options in the video description

@s0cal297

15 күн бұрын

He forgot to mention to put some lithium grease on the bushings. You HAVE to put the grease on the top plastic part of each spring and inside that top bracket where the rod sits.

I ordered these rods but now the tub sits too high and I can’t put the top back on. Any ideas on what the problem is? My washer is inoperable now. It’s the exact same model and ordered the same aftermarket rods.

@Matt-v4t

8 күн бұрын

Found the issue, please remove the link to the rods you’re suggesting. They are causing a lot of people problems because they aren’t the correct length.

replaced the rods on my washer and it still has a lot of issues staying in balance. Samsung wa50r5200aw. is there anything else to help stability besides these rods?

@vincentravo3926

Ай бұрын

I just replaced mine tonight as well. I did one test load of towels and it seems to be okay so far. I did see another comment where someone said that in the manual it tells you how to run a calibration test?. Might be worth trying or looking into. 🤷

@appliancerepairamerican

Ай бұрын

The feet are adjustable to help level the machine. Check to make sure the inner tub is secured to the outer tub. If you place one hand on the outer tub and the other on the metal in er tub you should not be able to wiggle the inner tub inside the outer. It should only spin. There is a large nut that can come loose or the tubs sometimes erodes

@Brianstraker

Ай бұрын

@vincentravo3926 yeah I looked into that a bit last night. Gonna look more today.

@Brianstraker

Ай бұрын

@@appliancerepairamerican gonna find a lvl and check this out. Thanks

@bigDlindsey

Ай бұрын

@@appliancerepairamericanwhere is this large nut?

Thank you much for this info. I got the peices off Amazon for like 45 bucks, so i hope this works. I definitely dont wanna toss a 800 dollar washer

@appliancerepairamerican

3 ай бұрын

sometimes the after market suspension is not so great. There is also a link in the description for the Samsung OEM suspension. make sure that the washer is also level. the feet are adjustable . Have a fun repair journey

Thanks for the tip !!! I fixed the problem. Happy wife, happy home 🏡 💖 💓 💕 💗 ❤️

We have replaced the rods twice now. Thinking the first ones were the wrong ones. It still is very off balance....machine is level. What do i need to do? When it is empty, i can bounce the tub around like a basketball.

@FurnitureWarehouseBrampton

3 ай бұрын

We have same problem, replaced the rods but machine is still showing Ur code any help is appreciated

@lanseaair

3 ай бұрын

Call Samsung and ask how you can recalibrate your model. Their are buttons too push if you have a digital & after rebranded you should run calibration. Hope this helps. We are doing our rods on a 3yr old samsung.

OK, I've replaced the suspension rods and it's better, but still throws the off-balance error code about half the time. What is plan B?

@appliancerepairamerican

4 ай бұрын

make sure that the washer is level. There are adjustable feet on the bottom that screw up and down to help level the machine. Sometimes if you don’t buy the expensive OEM Samsung suspension rods the cheep ones dont work as well. There should be a link to the OEM suspension rods in the video description

@vincentravo3926

Ай бұрын

Also make sure the rods match your washer. The ones in this video didn't match mine. I did find once just like it that had my washer model number on them.

@s0cal297

15 күн бұрын

Calibrate the tub-you have to do this as part of the repair process If you still have issues, take the lid off again pull the rods and add lithium grease. There’s a reason the factory ones have that sticky grease on them.

Can it be the rods are bad even if the washer spins fine when it's empty?

@appliancerepairamerican

3 ай бұрын

Yes, sometimes it will only bang when it has a load in it. Usually you can test if the suspension is bad by pressing down on the drum and when you release it will bounce. The problem with the Samsung is that the new suspension rods are expensive

Are the Amazon rods junk? I've done this twice using the ones from Amazon and both pretty much failed within a month. Or could it be something else?

@appliancerepairamerican

21 күн бұрын

@@StayConsistant CAll +1 (800) 347-2745 for the Samsung original parts. have you model number ready when you call. If you order from Amazon make sure that the part number matches your machines model number and choose the part that has the most 5 star reviews

I replaced the rods, greased them, ran the calibration and this machine still needs to be put in a landfill. I'm so frustrated. I'm so angry that this machine barely lasted 4 years. Any other ideas? BTW the first 2 or 3 loads after the replacement worked great. Samsung is terrible for appliances.

Thanks for the video, but I have a couple suggestions that should make it easier for beginners like myself. 1. Mention that the metal on the inside is EXTREMELY sharp. I cut myself on the forearm which required six stitches. 2. Take an existing rod out and measure it before you order. I have the exact same model that is used in your video. I used the link in the description to order the rods. I verified that the model number was listed in the description on the Amazon ordering page. The rods that came were just over 26", while the existing rods are 27". 3. Instead of trying to use one hand to disconnect the tension cables (this is where I cut my arm), remove the pack panel of the washing machine. This is done by removing the four screws on the back. This opens up the back of the machine allowing greater access to the suspension cables. 4. Be really careful while the lid is being propped up. If it slips, like it did on me one runs the risk of disconnecting some existing cables. This happened to me and cut the grounding wires (green, green/yellow wire) on the rear left side. 5. Like someone mentioned before, do a re-calibration before using. I'm bringing these issue up so others don't make the same mistakes that happened to me. I have replaced the rods and the washing machine works like new. Thanks again for the video.

@appliancerepairamerican

18 күн бұрын

Thank you for sharing. We all benefit from eachother’s experiences. Would be great if you make a video.

I replaced mine as well and still bangs... How ever, it maybe that I did not grease the new rods, so buying grease and tryng again...

My dryer power cord and outlet is not in the middle, it’s on the right

We changed these and it's still shaking back and forth on the spin cycle and refilling with water.

@appliancerepairamerican

2 ай бұрын

Check to make sure that the machine is level. there are feet in each corner that you can adjust to level it.

Samsung suspension rod WA45N3050AW/A4 can’t locate this part number

@appliancerepairamerican

2 ай бұрын

Looks like a model number not a part number . The parts to the model in the video have a link in the description. I will look up the model number you provided soon and get back to you on a link for suspension rods

Mine has no phillip head screw drivers under the rubber pieces. :)

@appliancerepairamerican

3 ай бұрын

interesting , are there phillip’s head screws? , lol

I replaced the tension rods and it did nothing, still rattles heavily until it stops and starts over

@appliancerepairamerican

3 ай бұрын

Check to see what f you can wiggle the inner tub independently from the outer tub. Make sure the machine is level and use original samsung parts

Changed the rods but now the pause button doesn’t work what’s my problem?

@appliancerepairamerican

Ай бұрын

Samsung

I swapped mine and it went right back to bad. Bad rods? Need to rebalance? Thoughts? Prayers? lol

@appliancerepairamerican

Ай бұрын

possible bad rods. If you did not get the Samsung OEM rods. The aftermarket ones on amazon may not have done the trick. you also have to make sure you cross reference your specific model number with the correct part. There are other issues that could cause those symptoms too. The inner tub can be separated from the outer tub. The machine can be off level. Some Samsung have a tub ring on top that can screw up the balance too.

@Brainshatterer

Ай бұрын

@@appliancerepairamerican The whole tub assembly thrashes about with ease. I got the aftermarket thicker rod replacements. I just ordered the clamps I saw in comments and going to try that. Fingers crossed.

I’ve replaced mine multiple times and still out of balance. Ideas?

@appliancerepairamerican

14 күн бұрын

Is the floor level? Did you use OEM Samsung parts? Is the inner tub loose from the outer tub? On some Samsung there is a tub ring that is filled with fluid. This can also cause balance issues

Thank you…thank you…. For sharing this video …. You just save me Aron $400.00 dollars on a service call and repair…… THANK YOU…..

@appliancerepairamerican

Ай бұрын

You are welcome

You just saved me a $200 service charge!

@appliancerepairamerican

22 күн бұрын

You are welcome

We replaced original suspension rods with aftermarket “upgrade” rods recommended in another video, from Amazon. Drum was banging around again in no time. And when I try to find OEM, they are no longer available, and/or cost same price for one rod as for 4 aftermarket. So very frustrating. I’m never buying this brand appliance again.

@luislopezjr.1592

2 ай бұрын

Same with us. It’s absolutely garage!!

@vincentravo3926

Ай бұрын

Also make sure the rods match your washer. The ones in this video didn't match mine. I did find once just like it that had my washer model number on them.

@vincentravo3926

Ай бұрын

Also make sure the rods match your washer. The ones in this video didn't match mine. I did find once just like it that had my washer model number on them.

@appliancerepairamerican

Ай бұрын

Thanks for sharing

@konradhof7318

Ай бұрын

We decided to try again after the green “upgrades” bought through Amazon failed shortly after installation. We bought a different “brand” from a different Amazon seller, which had lots of positive reviews. Rods were thicker and spring had a 1” long rubber gasket around part of the spring. So far no problems (after about a week and a couple loads a day). 😎

What if it shakes even worse after new rods?

@appliancerepairamerican

2 ай бұрын

Could be that the inner tub has separated from outer tub

@robertsharp6771

Ай бұрын

Double check you got the right rods. I'm an appliance repair tech, did rods first, then assumed shaft must be tilted slightly so did gear case, turns out either parts guy ordered wrong one, or wrong one was sent. Probably should have pink plastic caps for this model, green does not work lol

@s0cal297

15 күн бұрын

Calibrate the tub

Care should be taken pooping the console up. Mine popped up and ripped the plug out of the panel assembly. $300 later to replace it

@appliancerepairamerican

Ай бұрын

Thank you for sharing. this is channel where we can all commnet and help each other learn.

There are many different suspension rods, please be sure to compare to washing machine model number, installation should be very similar

@appliancerepairamerican

Ай бұрын

true

Screwdrivers ?

@appliancerepairamerican

6 ай бұрын

Screws, dah!

Thanks for the vid helped me fix mine easy job instead of paying.

@appliancerepairamerican

27 күн бұрын

Glad it helped

The rods from Amazon are shorter, and paying over $300 for OEM rods doesn't seem like a wise choice. Not risking more money on a Samsung washer again!

@appliancerepairamerican

Ай бұрын

Wise

@dejuanross6944

11 күн бұрын

I'm gonna have to do the same job. I noticed you said the amazon rods were shorter did they fit. Also what size are the original rods? Thank you

One dirty and expensive taco

It’s piece of 💩 washer!! Never again buying Samsung

@appliancerepairamerican

2 ай бұрын

They keep us busy😊

I had a silicone type lubricant that was all over the factory installed rods.. was an awful mess 😂

@appliancerepairamerican

Ай бұрын

I don't feel satisfied with my day unless i get my hands dirty 🤣

I bigger pro tip is to use painters tape 😎

@appliancerepairamerican

14 күн бұрын

Great tip!