In this 100th Blue Ridge webinar presentation, Beth Cudney, Ph.D. and ASQ Fellow, presents Hoshin Kanri as a strategic approach to implementing Lean and Six Sigma to achieve long-term results. This technique encourages employees to reach the root cause of problems before searching for solutions, creating sustainable plans for implementation, incorporating performance metrics, and taking appropriate action for implementation. This recording is posted with speaker permission. (Presented 11/14/18)