What are the latest trends, challenges, and innovations in service design? How has systemic thinking shaped the evolution of the field?
These are some of the questions we'll explore with Birgit Mager, a pioneer professor in Service Design at Köln International School of Design and founder of the Service Design Network. Our Knowledge and Community Building Ambassador teams are thrilled to host this special event, moderated by Gabriele M. Frattini and Katie Sadler.
Birgit will share her insights on the evolution of service design, the role of systemic thinking, and what the future holds for the field. Whether you're a service design pro or a curious newbie, this is your chance to learn from one of the best in the biz! 🗣️ And guess what? You can ask your burning questions and join the conversation!
Join us for an engaging discussion that promises to inspire and challenge your thinking about the future of service design.