Turkish Airlines SCAM! Don't Book Before Watching!

Тәжірибелік нұсқаулар және стиль

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Turkish Airlines (Turkish: Türk Hava Yolları) is the national flag carrier airline of Turkey. As of August 2019, it operates scheduled services to 315 destinations in Europe, Asia, Africa, and the Americas, making it the largest mainline carrier in the world by number of passenger destinations.[8][9][10] The airline serves more destinations non-stop from a single airport than any other airline in the world,[11] and flies to 126 countries, more than any other airline.[9][10][5][12] With an operational fleet of 24 cargo aircraft, the airline's cargo division serves 82 destinations.[9][5]
The airline's corporate headquarters are at the Turkish Airlines General Management Building on the grounds of Istanbul Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.[13] Istanbul Airport in Arnavutköy is the airline's main base, and there are secondary hubs at Ankara Esenboğa Airport and İzmir Adnan Menderes Airport. Turkish Airlines has been a member of the Star Alliance network since 1 April 2008.
Turkish Airlines was established on 20 May 1933 as Turkish State Airlines (Turkish: Devlet Hava Yolları)[15] as a department of the Ministry of National Defense.[16] The airline's initial fleet consisted of two five-seat Curtiss Kingbirds, two four-seat Junkers F 13s and one ten-seat Tupolev ANT-9.[16] In 1935, the airline was turned over to the Ministry of Public Works and was subsequently renamed General Directorate of State Airlines. Three years later, in 1938, it became part of the Ministry of Transportation.
Turkish Airlines has been the official carrier of several European football clubs such as Manchester United,[65] FC Barcelona,[66] Borussia Dortmund,[67][68] Olympique de Marseille,[69] Aston Villa,[70] FK Sarajevo,[71] and Hannover 96.
The company has been the primary sponsor of the Turkish Airlines EuroLeague since 2010[78] and was among the sponsors of the 2010 FIBA World Championship.[79]
On 22 October 2013, Turkish Airlines and Euroleague signed an agreement to prolong their existing sponsorship deal by five years until 2020.[80]
Turkish Airlines is the sponsor of the Turkish Airlines Open, a European Tour golf tournament played annually in Turkey since 2013.[81]
Turkish Airlines was the kit sponsor of Galatasaray for the 2014-15 UEFA Champions League and Bosnian club FK Sarajevo. Since then, the airline has continued its sponsorship of Galatasaray and has also been the kit sponsor for the European campaigns of other Turkish clubs such as Fenerbahçe and Başakşehir.
On 10 December 2015, Turkish Airlines and UEFA signed a sponsorship deal for the UEFA Euro 2016, becoming the first airline sponsor of UEFA European Championship tournaments.[82][83]
On 29 January 2016, Turkish Airlines announced its partnership with Warner Bros. to sponsor the film Batman v Superman: Dawn of Justice. In the movie, a pivotal scene unfolds aboard a Turkish Airlines A330.[84] That year, the airline also teamed up with a number of Turkish tourist agencies in the production of the romantic comedy film Non-Transferable.[

Пікірлер: 454

  • @abdulwahedy5528
    @abdulwahedy55283 жыл бұрын

    If Turkish Airline did not refund during 7 days call your bank and ask for section 75 against Turkish Airline and bank will refund you .

  • @chinnywanders

    @chinnywanders

    3 жыл бұрын

    if there's no regulations in your country like in the US, they can get away with it by giving vouchers

  • @chinnywanders

    @chinnywanders

    2 жыл бұрын

    @@Jupiterloobncj I'm not from the US but I work with an american bank and our clients dispute this airline all the time because if they cancel your flight (the airline itself not the client) they only give you travel credits. It doesn't really get refunded by Turkish Airlines in cash until the client files a dispute with their bank. And the airline only gives it back because there are regulations in the US about this. If the client won't file a dispute with the bank they'll never refund it. And i worked at 2 american banks and see this airline all the time in our debit/credit card disputes

  • @nopelandfill

    @nopelandfill

    2 жыл бұрын

    @@chinnywanders Where can I find those regulations? Do they apply worldwide on all credit cards? Is it just a VISA thing or a Mastercard thing? Or is it by country? How do you ask about them?

  • @KFane

    @KFane

    2 жыл бұрын

    Only if I knew this before

  • @acontentthief3210

    @acontentthief3210

    2 жыл бұрын

    @@chinnywanders same with KLM and other airlines, KLM is especially bad tho because they try to ignore you

  • @j.b.7007
    @j.b.7007 Жыл бұрын

    I had similar experience when my flight was canceled and rescheduled for the next day. They gave me a voucher that I could only use at their office. The nearest office for me was 2 hours flight away from my hometown. I would not recommend this airline.

  • @mallazada4064
    @mallazada4064 Жыл бұрын

    I totally agree with you 3 times I got scammed with Turkish airline. once you give them the money, they have a hundred way to don't return and credit card companies don't have access to dispute. Thank you for letting us know how they work even there are agent's big scammer.

  • @kingfriend8725
    @kingfriend87253 жыл бұрын

    Never ever cancel your flights or holidays booking! U may loose your deposit or whole booking if u wish to cancel after time. Let them cancel your booking to get full refund.

  • @emirward4759
    @emirward47592 жыл бұрын

    piece baggage weighing 23 kg can be checked-in as excess baggage both for Economy Class and for Business Class. On these routes, 80 USD will be charged per piece for excess baggage weighing between 23-32 kg.Regardless of the weight and piece concept, a single piece of baggage cannot exceed 32 KG. Baggage that exceeds 32 KG must be divided and carried in two or more pieces.

  • @tyraleo7201

    @tyraleo7201

    20 күн бұрын

    That’s only written on their website I try buying extra 1 luggage today and they are charging me 186 euro just for 23kg extra 1 bag. Why is that ?

  • @hayahilton
    @hayahilton Жыл бұрын

    Turkish airlines is the worst and I’m gonna make a video about how they lost my bags for over two weeks. Can I use parts of your video in my intro ??

  • @Travelingduo84
    @Travelingduo843 жыл бұрын

    My flight was cancelled May 18th and got full refund back from Turkish Airlines.

  • @backpackersstudiobd

    @backpackersstudiobd

    2 жыл бұрын

    Can you please tell, how long did it take to get the full refund? Like how many days/ months exactly? Thanks a lot!

  • @wordlington

    @wordlington

    2 жыл бұрын

    @@backpackersstudiobd not going to happen lots turk Patriots making up stories 🙄

  • @diyarncrr_

    @diyarncrr_

    2 жыл бұрын

    @@wordlington how can you be certain

  • @david1george
    @david1george Жыл бұрын

    I had a flight with layover cancelled last winter from Istanbul back to Canada through text. I noticed online they had another flight the next day with seats available so I told them over the phone to give me the direct flight the following day and they later emailed me that it was confirmed. I never got my hotel room night back because the hotel wouldn't write me a receipt and only accepted cash, but at least I got the more expensive direct flight to make up for the lost layover time.

  • @lesterGTR34
    @lesterGTR34 Жыл бұрын

    My dad is scammed by Turkish airlines. When we was doing check in and giving luggage. The representative of this company removed 15,000 miles from us without asking us. We wanted to return them but without success. Even though we didn't fly in business.

  • @cemalkaplan375
    @cemalkaplan3759 ай бұрын

    Mate Im Turkish and I would never ever book with Turkish Airlines again. They are very greedy. Please o please stay away. I hope they change their name very soon

  • @emelops8446

    @emelops8446

    4 күн бұрын

    Thank you sir

  • @speedbird006
    @speedbird0062 жыл бұрын

    As of December 2020, these vouchers could now be redeemed online or through the hotline; previously this was not possible. However, you could continue you to use your vouchers through a sales office. If the voucher amount is higher than the new ticket you intend to purchase, the difference would be applied in a new voucher and would be handed to you during the booking process.

  • @speedbird006

    @speedbird006

    2 жыл бұрын

    @@philosopherlady434 Just wait for the 31 May 2022 deadline to be extended. I see no reason why it shouldn't be extended yet again.

  • @yamz4238
    @yamz42388 ай бұрын

    How about lost baggage in Turkish airlines?is their a possibility that my luggage will be found because it's 2 months ago and they always told me that be patient. Is their any possibility that they will pay me for my lostbaggage ?thanks for the answer

  • @kidchig
    @kidchig2 жыл бұрын

    hey man , they cancelled the flight due to opertional issue , meanwhile i cant seem to refund by standard option , what to do now

  • @Maurosmart
    @Maurosmart Жыл бұрын

    Many thanks for sharing this to new passengers. I was considering this airline to fly but after watching your video and other guy`s video plus many bad comments about this airline, the lack of politeness and kidness of the flight attedants, the lack of responsability of the customer service, made me stop to book with Turkish Airlines.

  • @Ahbhswrzq9221

    @Ahbhswrzq9221

    10 ай бұрын

    They are super racist don’t fly with them. I encountered sever racism on there and there are many cases online.

  • @UTCM
    @UTCM3 жыл бұрын

    The same thing happened to me with Air Asia been waiting 5 months for a refund . Nok Scoot got me for 9100 baht . I have a video on my channel as well. Airlines are ripping us off left and right and nothing we can do .

  • @dukewin383
    @dukewin38311 ай бұрын

    Avoid this Airline at all costs!! They are TERRIBLE at customer service. The only good things you hear are fluff.

  • @kenishadiamond1757
    @kenishadiamond17573 жыл бұрын

    Last time turkish airline was fine for me didn't get scammed next year I'm going again I'll see how it goes....

  • @AvaluggEnjoyer420
    @AvaluggEnjoyer42010 ай бұрын

    Bro I booked with them and they delayed it for 7 hours and cancelled it last second with no reason as to why 😭😭😭

  • @keremtopalismailoglu933
    @keremtopalismailoglu9333 жыл бұрын

    Getting refunds is very hard, just exchange/freeze the canceled flights to a to a new flight. And for the voucher thing its not really a scam its just a old system, since turkish airlines is operated in Turkey its very easy to find offices in Turkey. Fyi offices in airports are most likely closed try to find a office in your country. And I think you were misinformed with the extra weight thing, it cost 120dolars for a new 24kg and I never heard of extra kilo costing 50$’s. Besides, there is a purpose for the 24kg limit; its not there for you to go above it. I flew with Turkish airlines for more than 100+’s.

  • Жыл бұрын

    ye

  • @h.alqahi5595
    @h.alqahi55952 жыл бұрын

    Simply you send an email to any closer sales office, they do booking. Also it's a lie that prices 3 times more because it's same booking system, only the difference the sales service tax between $15 up to $40.

  • @savageturk569
    @savageturk5692 жыл бұрын

    I never experienced any problems with Turkish airlines. 🤷‍♂️

  • @Baseem

    @Baseem

    2 жыл бұрын

    Good for you

  • @josephalamad9647

    @josephalamad9647

    2 жыл бұрын

    You might be lucky though but that’s not normally the case at all

  • @savageturk569

    @savageturk569

    2 жыл бұрын

    @@josephalamad9647 been flying over 10 years, no problem at all.

  • @lur3950

    @lur3950

    2 жыл бұрын

    Very typical, it never happened to me!! The fact that never happened to you, does not mean that one day you are not going to come into crossroads with their business practices like I just did. Their phone live customer service is the worst. They hung up on you. And make you pay diferencial money for stuff stipulated not to pay. Their computer system conveniently rejects your email addresses as invalid when filling up forms so they don't charge you for things stipulated not to. Everything comes to a gray area with them. But, if you flash your credit card to pay their sweet differentials for whatever. Oh, system is just fine and your email address is valid. I mean, everything is fantastic now!!

  • @SwissCheeseGeo

    @SwissCheeseGeo

    2 ай бұрын

    They are racist to south easterns and few westerns like Slovenia or Croatia

  • @cherismith5707
    @cherismith57072 жыл бұрын

    I understand your frustration. It looks to me like I am going to lose almost $5000 that I paid for a family that lives in another country. I used my credit card, and they never told me that the passengers would have to PRESENT the form of payment that was used to book the flight, which is impossible. So I asked for a refund and they said I couldn't get one because it was a promotional flight, and promotional flights are always non-refundable. I made SURE that the tickets were refundable, I was told twice during the process that they were, then they throw up different options as you go along, not telling you that you may be choosing an option that CHANGES the applicable refund policy. I'm furious and, like you, striking back the only way I know how.

  • @cherismith5707

    @cherismith5707

    Жыл бұрын

    @@anerzlearth1836 They insisted that I go to an airport with a Turkish airline office. There are only 4 of those in my country, and the closest one is two states away. In the end, that's what I had to do, pay $700 for a friend who is an experienced flyer, which I am not, to go with me and show them my actual credit card. I hate Turkish Airlines passionately now.

  • @cherismith5707

    @cherismith5707

    Жыл бұрын

    @@anerzlearth1836 The good news is that I was able to help the family in question get to their destination country 3 months ago, end of October, but absolutely no thanks to Turkish airlines. They didn't work with me at any single step along the way.

  • @GlobeTrekkingwithMzFab

    @GlobeTrekkingwithMzFab

    Жыл бұрын

    @@cherismith5707 I totally understand because I also encountered a similar problem (My son purchased my flight ticket as a birthday gift, and he lives in another state in which there isn’t a TA ticket counter at the airport, or sales office in his respective city). After reaching out to TA customer service with my concern MULTIPLE times I FINALLY received a link to download TA’s CREDIT CARD AUTHORIZATION FORM(which includes the email address the cardholder MUST use to submit the form, and attach photos (front & back) of credit card used to purchase ticket and government issued identification. Additionally, the representative and I exchanged several emails in which I explained EVERYTHING in detail concerning the payment situation and even attached the photos of the credit card and ID. He immediately went into the system to update the system to reflect the changes and was reassured that I will encounter no problems at check in. However, he still sent me a email containing the link to send to my son so that HE could send the documents to make sure its wasn’t fraud. Prayerfully I won’t encounter any problems. Cause I’m prepared to show each and every email that was shared between myself and the TA agent. I’ll let you know on 02/06.

  • @cherismith5707

    @cherismith5707

    Жыл бұрын

    @@GlobeTrekkingwithMzFab This airline claims to be so concerned with making sure it's not fraud, but they don't become concerned about that until AFTER they take our thousands of dollars. They make sure they get their thousands of dollars before they let us know how many hurdles we have to jump through, expensive and very problematic hurdles, to meet their requirements to make sure that WE don't get frauded, like they care about us. It's a complete joke. Please do let me know how that went! It's a very good idea if you do ANYTHING with Turkish airlines to keep documentation of every single transaction and have it on your person when you deal with them.

  • @khaledkhatib5116

    @khaledkhatib5116

    Жыл бұрын

    @@cherismith5707 the Turkish airlines are very bad they are the worst

  • @sandra8542
    @sandra85422 жыл бұрын

    turkish air line scammed me for 1700$

  • @travelwithjoy5813
    @travelwithjoy58132 жыл бұрын

    Did you read the flight rules before? Just asking.

  • @mirlan2818
    @mirlan28183 жыл бұрын

    I don’t know what he is talking about extra weight. It happened to me that I had 1kg extra on my 2 luggages several times and they never charged me extra

  • @r.k.8120

    @r.k.8120

    2 жыл бұрын

    I had many times over 3 kg and they never charged ..

  • @DoraKarakaya
    @DoraKarakaya2 ай бұрын

    Turkish Airlines is an airline company that stands out worldwide with its excellent service quality and exceptional customer satisfaction. With its comfort, safety standards, and flawless service approach, it offers passengers an unforgettable experience. Turkish Airlines, with its extensive destination network, modern fleet, and innovative approach, is not just an airline company but also a leader transforming the travel experience. Anticipating the needs of its passengers and constantly redefining industry standards, it provides an experience that makes you say "wow" on every journey. Turkish Airlines is not just an airline you fly with, but a travel companion that makes your journey unforgettable.

  • @sungun4849
    @sungun4849 Жыл бұрын

    My Flight was canceled,2 weeks before Due to covid. I called the customer service and within the next 12 hours the refunded my money (Full refund ) . Turkish airlines is the Best. 💗

  • @Ahmad-bx6vg
    @Ahmad-bx6vg3 жыл бұрын

    I would suggest to buy travel insurance next time, and always try to dispute payments with your credit card company. They would gather complete details and then initiate investigations, which in many cases end up being in your favor. I personally had no such financial troubles with Turkish airlines, but had troubles with many of their flight attendants who act in very rude way and change your seats the way they like without prior notice. I still consider Turkish far better than other airlines in the middle east such as Emirates and Saudi. Saudi airline charged my relative 7000 SR " 1800 dollars" for one way repatriation flight from Saudi to US !!! Taking advantage of COVID to charge passengers extra.....

  • @user-rw5xf8se7i
    @user-rw5xf8se7i4 ай бұрын

    Thanks for letting me know. I almost booked with them...This is so bad. Sorry, you had to go through this.

  • @Sereme18
    @Sereme18 Жыл бұрын

    This Gentleman is absolutely telling truth. With the earthquake that just happened. I got scammed close to $700.

  • @gozdea5548
    @gozdea55482 ай бұрын

    Sorry for your experience but last year, I've cancelled my business class tickets twice and both of them they refund me back to my credit card. It took couple of months, I had to fill some paperwork but money came in. I did it through their NYC office via email. They have the policy of wherever you purchase the ticket, the refund must came through that office/country. That's why it took some time, but it came.

  • @lightblackbess
    @lightblackbess2 жыл бұрын

    so sorry to hear that. no one wants to lose money. I am sure that hurts.

  • @mahmoudibrahim7552
    @mahmoudibrahim7552Ай бұрын

    I regret that I didn’t watch this video before booking my flight. I requested to change my ticket due to family emergency , they made involuntary change to the same original date, which I wanted to advance it by a month earlier. Then they refused to change and claim that I already changed my ticket. Now for several days I am just submitting feedback and feedback, and they are just forcing me to buy for the change fees, or wait for the feedback response which I am not receiving

  • @parryevan
    @parryevan2 ай бұрын

    I've never flown Turkish Airlines but I've tried to find flights on their website. The website was so outdated it wouldn't even work properly. After two days of trying to use the website I simply had to give up. What is up with this company?

  • @shabighumman2259
    @shabighumman22592 жыл бұрын

    I cancel my ticket due to new Covid-19 rules. I bought turkish airline ticket 900$ but they refunded me only 85$.

  • @vida4149
    @vida41492 жыл бұрын

    Turkish Airlines denied boarding reason: I have to return to Turkey from Colombia???

  • @hkl8264
    @hkl82642 жыл бұрын

    if you purchased by credit card, you can get your money back. or take the matter to court.

  • @iftikhkhan253
    @iftikhkhan2532 жыл бұрын

    Same way Turkish Airlines cheated me for $550, Oslo to Antalya and Return. Turkish Airlines self cancelled the flight No refund, but now demand more money from me, I have not accepted vouchers.

  • @kwesiosibor8531

    @kwesiosibor8531

    2 жыл бұрын

    You are so right. They should be investigated

  • @KhawjaAziz
    @KhawjaAziz3 жыл бұрын

    I do not see any scam here. It is a standard practice by Most IATA airlines for international airlines. If you buy a ticket through agent and or its a restricted ticket (not full fare) then don't expect any reimbursement in cash. The voucher is called MCO you could have redeemed it at airport desk or booked the next flight on the same airlines. I have traveled over million miles on all the major airlines and had experienced many cancellations subjected to same rules and practice. Please check the IATA rules for any international carrier.. you fill find it no different then TI.

  • @asian6oy

    @asian6oy

    Жыл бұрын

    okay Turkish Airline rep lmfao

  • @aa_aviation54
    @aa_aviation543 жыл бұрын

    I’m sorry to hear about your experience with Tk but regarding your statement (3:47) it’s not only TK that Charges for overweight. All airlines does that. In addition to that the price is not always as high as you mentioned per kg. I fly TK from CPH a lot and I’ve never paid for excess weight since TK is very generous and offers 30+8 kgs which is 100 times better than all other European airlines but I know that you pay ≈12$ per extra kilogram

  • @Baseem

    @Baseem

    3 жыл бұрын

    Yes something reasonable! Not 40$ per extra kg!

  • @samrkd640

    @samrkd640

    3 жыл бұрын

    @@ahmadabdulla7282 of course he still talking about $40 cause you don't know what he feel and also it's true. if you wanna make sure go ahead and check there website they charge 160 euro per 5 kg and if you do the math that is $39 habibi

  • @turquaturan4533

    @turquaturan4533

    2 жыл бұрын

    @@samrkd640 That’s normal if you go out of the limit of the maximum weight

  • @iftikhkhan253

    @iftikhkhan253

    2 жыл бұрын

    @@Baseem NOK129 kg. from Oslo to Istanbul or Antalya, it is about $15

  • @emirward4759

    @emirward4759

    2 жыл бұрын

    Excess baggage consideration You can find the binding legal conditions concerning your baggage on the General Conditions of Carriage and baggage Excess Baggage Terms and Conditions pages. You must ensure that your free baggage allowance is shown on the ticket prior to the flight. On routes with piece baggage concept, the maximum weight of 1 piece of baggage is 23 kg for Economy Class and 32 kg for Business Class. A one piece baggage weighing 23 kg can be checked-in as excess baggage both for Economy Class and for Business Class. On these routes, 80 USD will be charged per piece for excess baggage weighing between 23-32 kg. Regardless of the weight and piece concept, a single piece of baggage cannot exceed 32 KG. Baggage that exceeds 32 KG must be divided and carried in two or more pieces. Student discount is not valid for excess baggage fee on AnadoluJet flights. Baggage fees and rules may vary. Please visit our page for more detailed information. To purchase excess baggage visit our excess baggage purchase page.

  • @klajdi8034
    @klajdi80342 жыл бұрын

    This guy probably didnt like the price or lost something due to not listening to ticket rules and now is probably deciding to trash talk them 🤣

  • @Baseem

    @Baseem

    2 жыл бұрын

    And you're probably Turkish?

  • @klajdi8034

    @klajdi8034

    2 жыл бұрын

    @@Baseem Nah mate

  • @klajdi8034

    @klajdi8034

    2 жыл бұрын

    @@Baseem still dont know what this has to do lol

  • @diyarncrr_

    @diyarncrr_

    2 жыл бұрын

    @@Baseem what does it have to do with being turkish? Oh wait, because everything that is related to turkey has to be bad right?

  • @sureyyaekinci4630
    @sureyyaekinci463010 күн бұрын

    I am a Turkish Australian and I would never travel with them . The Cabin crew are rude

  • @kwesiosibor8531
    @kwesiosibor85312 жыл бұрын

    I agree with you there are so terrible and have the worse customer service

  • @elenazenzolo6689
    @elenazenzolo6689 Жыл бұрын

    I understand your frustration I was scammed in 2015 by another Company and that shocked me, especially after loosing so much money, and also after being racially abused by an attendant at Paris Charles de Gaulle long time ago: all this put me off, I stopped flying, I gave up. Lol, thanks for your video! ❤️👍

  • @beyondthestars4299

    @beyondthestars4299

    Жыл бұрын

    Explain ur story plz what happened exactly

  • @MuhammadAthallahArsyaf
    @MuhammadAthallahArsyaf Жыл бұрын

    Yeah, I’d be upset too if I was in a similar situation as you. I’ve personally never flown with Turkish but have only heard good things about them. But $600 is a lot of money especially for the budget traveller and losing that value to mere “vouchers” won’t really compensate much since we will have to rebook with another airline anyways using ADDITIONAL money. Good for you if you have credit cards, but the majority of us rely on savings/debit so that does that a toll on our overall cost. Hope to god I’ll never have to deal with this sort of situation.

  • @ca3867
    @ca38673 жыл бұрын

    Its working with email man if you attach your ID , no need to lie with your anger 😂

  • @F-16777

    @F-16777

    2 жыл бұрын

    The man is speaking about his own experience, so he doesn't need to lie! For what you supposed that he lies?!! You faced his bad experience with Turkish airlines?! I had some similar experience with Turkish airlines!

  • @ca3867

    @ca3867

    2 жыл бұрын

    @@F-16777 most of the youtuber requesting free or discounted ticket or at least upgrade from airlines.When they face with negative response the matter goes out of the way. We dont know the reality or beckground thats why i found his comments very biased.

  • @F-16777

    @F-16777

    2 жыл бұрын

    @@ca3867 I never spoke about in KZread! But believe me at once I faced almost the same bad experience with Turkish airlines! So I got very disappointed too. I understand that Turkish airlines is trying the best to do. But they have a major problem, it's the workers with a very poor level of English language! So misunderstanding and wrong acting will be always! I guess this is not good for them at all! Something else: in many cases really they make a strange changing of theirs policies, conditions and terms of purchase!!! I remember, between 2008 untill 2014 I was flying with Turkish airlines. The quality of service was much better than now. Do you want that I shock you with something?! I purchased a ticket from the office of TC airport, the officer excused that he cannot print out my ticket because Turkish airlines doesn't have many to buy a new one!!! With all this the same officer gave me a set of wrong information, witch caused me many troubles at the arrival to Istanbul airport!!!!!!!!

  • @ahmadalhamada4121
    @ahmadalhamada41212 жыл бұрын

    Yes they are the worst

  • @Trickyksa
    @Trickyksa3 жыл бұрын

    I understand your frustration but there're alot of variables that isn't clear in your case if you're ticket was booked through a third party agent like an online website that is not Turkish Airlines official website they can't refund that's true for any airline and I worked for a couple of them including Turkish Airlines what they can do is usually offer a rebooking free of charge or a voucher now I am not sure what exactly happened in your case a miscommunication from their part or something but hell one time I remember I had to change an economy booking to business class free of charge just because there were no economy available for his rebooking

  • @Trickyksa

    @Trickyksa

    2 жыл бұрын

    @@philosopherlady434 it's usually valid for two years and yes ofc you can always book a fully fixable ticket but usually it cost a lot more, and sadly regarding your voucher it can't be extended but you can reissue before it expires on a far date full max year, preferably close to a period where you might travel again and reissue it once more on the actual travel date.

  • @rufaidahkaduji1646

    @rufaidahkaduji1646

    Жыл бұрын

    hi i hope you reply, me and my family booked a trip to turkey and with turkish airlines, we booked it in february this year and we are going in a few weeks hopefully 🙏🏼. However we resently found out that when going on the app, the seats that we paid extra for and booked so that we can be seated together, now on the app it tells me to pay again and it doesn’t come up with the seats we have chosen. We then rang turkish airlines phone and the person said our seats were cancelled and so has our luggage! We paid extra for seats and 23kg luggage each! i need help on what to do now, pls let me know how i can fix this because i do not want to pay again as i already paid back in february this year. The man on the phone said our flights have not been cancelled but our seats and luggage has been. what do i do? i hope you reply thanks

  • @tentsa123
    @tentsa1233 жыл бұрын

    Advice noted. Will continue to keep a turkish open ticket, the voucher never looked like a good option. Other airlines are also same - no refunds. I now have airline credits for 2 other airlines. Lesson learned, dont hurry to book your tickets right now. Thanks for the video.

  • @serifgozen1389

    @serifgozen1389

    Жыл бұрын

    They will screw you too. This is expertise of Turkish Airline

  • @MohammedAli-pt5cs
    @MohammedAli-pt5cs8 ай бұрын

    It seems I’m being scammed with seat selection which I paid for two seats, but in my online booking it is showing one seat.

  • @kamilahdavey52514
    @kamilahdavey525143 жыл бұрын

    Thank you for sharing what airlines do you recommend me to take from New York to Istanbul? Because I can’t find any direct flights from New York to Istanbul

  • @chinnywanders

    @chinnywanders

    3 жыл бұрын

    cathay pacific does this route

  • @djv7827

    @djv7827

    2 жыл бұрын

    Turkish Airlines isn’t bad, I’ve flown with them more than 10 times. Just fly with them, this problem never happens.

  • @beyondthestars4299

    @beyondthestars4299

    Жыл бұрын

    All airlines are the same

  • @innaleguen9521
    @innaleguen9521 Жыл бұрын

    Sorry you had that terrible experience. I had another experience, different but as bad. Related to their customer service, which is appalling. I lost $2,400 US. For everyone who watches: DO NOT fly Turkish Airlines

  • @cookingwithbitabebinobiamo4098
    @cookingwithbitabebinobiamo4098 Жыл бұрын

    Very poor service from Turkish airline.I agree, i do not recommend to fly withTurkish airline to anyone, and I had the same experiences and they charged me $230.00 because ther way a 14 hours layover between my flight from Van to Istanbulda and Istanbul to USA, but they did not pay for it. They mostly do not speak English and they acting very mean and unprofessional. For a night. Then after I returned, my luggage were broken and my new items were missing and one of my cartons was missing and they did not take care of it after I called them more than 20 times. Nothing take care off. Very poor service.

  • @joysimo_0110
    @joysimo_01102 жыл бұрын

    NEVER EVER BOOK A TICKET TO TURKISH AIRLINE.

  • @andromedamedia2093
    @andromedamedia2093 Жыл бұрын

    I found this video and after talking to their call center and right off the bat the guy on the line sounded like a total scammer.

  • @ViahTwenty2
    @ViahTwenty23 жыл бұрын

    had a cancel flight twice in turkish airlines, i decided to ask for refund however they could not make it online even you call in customer service.they suggest me to go to the office near me and now i am waiting for full refund as they give me the papers that it will be refunded soon

  • @vitra4361

    @vitra4361

    3 жыл бұрын

    Hi, its been 2 months, did TK really did what they promise to you? And are you experiencing this in pandemic times? Thanks before

  • @ViahTwenty2

    @ViahTwenty2

    3 жыл бұрын

    @@vitra4361 yes they refund it after 30 days. they deposit to my debit card where i used to purchased the ticket before.hopefully you will have it also soon

  • @kadircevik84
    @kadircevik842 жыл бұрын

    My favourite it airline is Turkish airlines. Our flight got cancelled one we didn’t get scammed

  • @rlrober
    @rlrober3 жыл бұрын

    Lesson learned......always go with the refund.

  • @jannekedebrie598

    @jannekedebrie598

    3 жыл бұрын

    No miles are a great alternative too. Covid has made flights really expensive w Thy

  • @asadbekabdulazizov8903
    @asadbekabdulazizov89035 ай бұрын

    Thanks bro, noted!

  • @Al_Idrissi_
    @Al_Idrissi_ Жыл бұрын

    Turkish airlines is actually very good.!!

  • @sandeepnarwal8782
    @sandeepnarwal8782 Жыл бұрын

    One of the worst airlines. Their website don't even load

  • @zubeydedurna4736
    @zubeydedurna4736 Жыл бұрын

    Traveled with Turkish airlines more than 20 times and never had a problem. Was let off 4 kg over and was able to book another flight within a year because of a cancelled flight not to mention I love the lounge in Istanbul for a extra £15

  • @mgm505mgm
    @mgm505mgm2 жыл бұрын

    I got a same problem They gave me 2 vouchers for one canceled flight .plus one voucher in Euro and another one in US dollar . The problem is not solved .

  • @beyondthestars4299

    @beyondthestars4299

    Жыл бұрын

    Why u didn't use the voucher?

  • @gabehcoud
    @gabehcoud10 ай бұрын

    I paid $350 for extra bag from Dallas-Fort airport to Bamako mali also the WiFi doesn’t work the food between Istanbul to Bamako sucks 😢Air France is the best airline at least they give you good food

  • @MattRocky
    @MattRocky2 жыл бұрын

    You was booking ticked from third party not from Turkish airlines directly. If my flight is canceled they refund me happening 2 time

  • @MelGetmanova
    @MelGetmanova11 ай бұрын

    Thank you for sharing

  • @polymerasiecondens6857
    @polymerasiecondens68573 жыл бұрын

    I got 3 different times a refund and had a free day in a 5 star hotel so..

  • @verasworld3028
    @verasworld30282 жыл бұрын

    Thanks for sharing

  • @trevorbyrne9398
    @trevorbyrne93983 жыл бұрын

    Exactly the same happened to me - complete scammers. There must be some higher aviation body that they can be held accountable to. I have given up trying to get a refund I've spent more in time, phone calls and travel to the airport to their closed sales centre to justify it. This is obviously a directive to avoid refunding customers money they are entitled to. Hard to believe that they think it will serve them well in any way.

  • @sandrainthesky1011
    @sandrainthesky10112 ай бұрын

    I love Turkish airlines! They are far better than any of our airlines here in Canada. That said, if we were in that situation it would be nearly impossible for us to go to an "office" because, well, the big airport is a day's travel from here at a cost of $300 for 3 ferries and gas both ways. Maybe they have improved I hope!

  • @minakhaled983
    @minakhaled9832 жыл бұрын

    The extra kilos stuff is true it happened to me I payed more than 100€ for less than 5 kilos

  • @esmirahuric1103
    @esmirahuric1103 Жыл бұрын

    Traveled with TA many times, all international flights, almost every time had over weight luggage, never was i asked to pay that much extra. Please, tell the whole truth as to what happened. I'm sure many will agree with me.

  • @johnlarsen2156
    @johnlarsen21563 жыл бұрын

    I never have those problems

  • @essidmedamine8130

    @essidmedamine8130

    3 жыл бұрын

    he is paid troll by the Emiraties. the emiraties and the Saudis are not very friendly toward turkey these days , so they buy some people like this troll in a defamation campaign against turkey in media and on social media platform

  • @Baseem

    @Baseem

    3 жыл бұрын

    @@essidmedamine8130 Idiot

  • @essidmedamine8130

    @essidmedamine8130

    3 жыл бұрын

    @@Baseem yea of course , t pity you and your kin !

  • @kingab3206

    @kingab3206

    3 жыл бұрын

    @Baseem mate ur a weirdo, who tf makes a video saying, “I slept with 100 Girls. Heres’s what I learned” I wouldn’t be surprised if a person like you really did get payed by another airline to make this video.

  • @KarimTVSOMALIA

    @KarimTVSOMALIA

    3 жыл бұрын

    @@essidmedamine8130 Warya faqash doqon

  • @Wkwok11
    @Wkwok112 жыл бұрын

    Looks like you didn’t read terms and conditions

  • @littlenicksovann3889
    @littlenicksovann3889 Жыл бұрын

    Did you read the terms and conditions before you booked your tickets?

  • @wardayousufi
    @wardayousufi3 жыл бұрын

    Sorry you had to go through this horrible experience and that too during pandemic when all us struggle to make ends meet... This is the second such account I have heard about these scammers! Shame on them for screwing up people's money!

  • @djv7827

    @djv7827

    2 жыл бұрын

    I’ve flown with Turkish Airlines many many times. Unless you’re buying from a third party seller you should be fine.

  • @joysimo_0110
    @joysimo_01102 жыл бұрын

    I agree! My flight got cancelled this month(Philippines-Brazil) and we contacted the travel agency to rebooked my ticket but this F Turkish Airlines saying i have no appearance at the airport even if we sent a proofs. My ticket costs 187,000yen and that F Airline asking for 220,000yen for the rebooking which is way more expensive. We also pay 41,000yen to the travel agency for the penalty. We lost the ticket just like that.Even the travel agency adviced us to look for lawyer and sue this Airline. Turkish airline is really a scammer.

  • @DaniaDraws
    @DaniaDraws Жыл бұрын

    ♥️Thank you

  • @ryanolivas4450
    @ryanolivas44502 жыл бұрын

    Guys it’s in every airlines contract of carriage if the flights gets cancelled they must rebook you on another flight or a partner carrier if they have any you JUST HAVE TO ASK this can even be done SAME DAY AT AIRPORT. In this case Turkish Ailines is part of the Star Alliance they have 20+ airlines part of that Alliance + they have other codeshare agreements with other airlines coming out to over 30 airlines that he could have used to rebook and I willing to say 95% chance one of these airlines was flying the same route/airport/destination the same day that his flight got canceled. Keep in a mind their a few airlines that don’t have any partners to rebook you on, RyanAir & Southwest one of them.

  • @vigilmagazinesvideosvigil8203

    @vigilmagazinesvideosvigil8203

    Жыл бұрын

    Bullshit, they are the worst airline in every aspect

  • @getreal2210
    @getreal22102 жыл бұрын

    I’m now learning how much they suck, May 2022

  • @SuperNorouz
    @SuperNorouz7 ай бұрын

    I would never Trust this Air line again . I dont know how are still in business.

  • @KissilaCosta
    @KissilaCosta2 жыл бұрын

    I had the same problem also

  • @2simani
    @2simani Жыл бұрын

    I am so sorry for your lost and appreciate you took time to make the video ,Only is not just turkish air looks to me every company become some kind of scame for example i got a credit card only to earn extra for travel Bank of america gave me $ X credit limit and got 350000 points for travel .get to find out i have to use their travel agency , where is for $15000 flight I have to pay over $5000 my points equal to $350 !!! either they think we are stupid or like someone like me and you ,since we are good seeing everyone good . Just remember these days nothing is for free .and no company dose anything for you if they don't get benefit more than you ,But at least people like you exist to make our eyes open and be careful ,and My friend I am sure by doing that you are helping others .You will get some benefit back to you .What they said what goes around comes around.Thank you

  • @rinarina5799
    @rinarina57993 жыл бұрын

    I like Turkish. My flight was cancelled and I got a full refund.

  • @KM-yg1tb

    @KM-yg1tb

    3 жыл бұрын

    Me too The voucher was given as an option which i chose not to take. If you don’t have the common sense to claim your money back when you have the chance&you don’t look into the ins and outs of the voucher, on your head be it.

  • @Shamekhane1

    @Shamekhane1

    3 жыл бұрын

    I’m think to but the flight and I will use your experience 🙏 pray for me

  • @walterm294

    @walterm294

    3 жыл бұрын

    Number one, never take a voucher. Number two, do a credit card dispute and get your money back.

  • @arminius4986

    @arminius4986

    3 жыл бұрын

    @@walterm294 why never get a voucher?

  • @AJ-on5tv
    @AJ-on5tv3 ай бұрын

    Agree. something like this happened to me

  • @alitopcu7497
    @alitopcu74973 жыл бұрын

    Any airlines don't do that. Because it affects their quality. Any airlines don't prefer 6 bucks to make lot of money instead of not having customers

  • @mohamed77224
    @mohamed77224 Жыл бұрын

    Wow thanks you saved me! I will go with qatar or emirates

  • @bigballzzzzz1554
    @bigballzzzzz15542 жыл бұрын

    It's the worst airline. The customer service try their best but to be honest it sucks heavily. They can't even speak english properly

  • @user-vu4hh4yw9n
    @user-vu4hh4yw9n3 жыл бұрын

    booked with them and just notice that a second bag with them is expensive ...

  • @abdelrahmanismael6720

    @abdelrahmanismael6720

    3 жыл бұрын

    You mean hand bag or second hold baggage

  • @djv7827

    @djv7827

    2 жыл бұрын

    I’m pretty sure you’re allowed to bring two suitcases with a weight limit. You can bring a handbag or backpack to the flight for free.

  • @christianwuethrich2222
    @christianwuethrich222210 ай бұрын

    Vouchers a made to be useless. Cash is the king in this type of situation never accept a voucher.

  • @reemhashem6925
    @reemhashem69254 ай бұрын

    I also encountered similar problem! Worst airline ever

  • @user-hb8nu1mx9t
    @user-hb8nu1mx9t11 ай бұрын

    My parents had 8 kg to much, and turkish airplane accepted it?

  • @zackwies1493
    @zackwies1493 Жыл бұрын

    I flew many times with Turkish Airlines, never encountered any trouble, great service and food.

  • @altymogo3781

    @altymogo3781

    Жыл бұрын

    one of the lucky ones

  • @adamz101

    @adamz101

    Жыл бұрын

    When you have problems. Especially via Agency!

  • @everythingtothemooon1411
    @everythingtothemooon14112 жыл бұрын

    Эта компания на самом деле очень очень обманывает людей. Я сам потерял целый билет без причины за $1600 , и не возвратили мне ничего. Я второй раз купил билет $900 за свои деньги, и потом в аэропорту мне частично его поменяли без причины и сказали надо доплатить. $246. Повторял много денег без причины. Служба поддержки не реагирует и игнорирует проблемы. Ужас.

  • @crayzmarc
    @crayzmarc9 ай бұрын

    You dispute the amount with your credit card company. Simple

  • @chosenone828
    @chosenone8283 жыл бұрын

    This question is for anyone who flew through Istanbul airport. How much was the covid tests? Thank you in advance

  • @basilalsaffar546

    @basilalsaffar546

    3 жыл бұрын

    I just saw a video saying it cost 250 tl

  • @chosenone828

    @chosenone828

    3 жыл бұрын

    I saw one saying as long as you not displaying symptoms and under 38c or 99.temp you dont have get tested in Ist. Where did you see your post from please?

  • @backpackersstudiobd

    @backpackersstudiobd

    2 жыл бұрын

    @@basilalsaffar546 That's true. I confirm. 250 TR Lira or 24.30 Euro.

  • @joycek3413

    @joycek3413

    2 жыл бұрын

    I paid 125 tl for rapid and it's 250 tl for PCR.

  • @christophercintron6909
    @christophercintron69092 жыл бұрын

    You are 100% right

  • @darlyndancel1994
    @darlyndancel199410 ай бұрын

    this airlines sucks me my fiancé book an airlines here we have boarding pass already via online but when im going to check in my language they denied my visa although we knows that airlines has no right to decide the visa unless the immigration itself now my fiancé cancel the flight and refund the money but they r not refunding till now. please don't take Turkish Airlines again

  • @tahaanimations4501
    @tahaanimations45013 жыл бұрын

    Not me turkish airlines is the best i allways go and it never gets cancelled

  • @StyngRay1
    @StyngRay1 Жыл бұрын

    Thanks they just lost a family of 5

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