Thank you for this video! I already returned 1, and when this one didn’t work, I knew there was something “Simple” that needed to be done

Thank you for posting this!! My poor husband was at his wits end, trying 12 hrs today to get it to connect. So as a last ditch effort I googled this, and found your video. Within 5 mins we got it working!!! 😮‍💨🥳 Thank you for your help!!

@robertcourtney7030

Жыл бұрын

Not a problem! I was in your same shoes trying to find something to get it working, figured I’d share a quick video on what the customer service had to say since I had to wait 45 minutes to talk to someone!

@Lifeisbeautiful0070

Ай бұрын

Thankkkk youuuu. Saved us struggling all day with this.

Thank you for the info I replaced the batteries and still did not work shutting off the circuit breaker and turned it back on it works 😊

GREAT VIDEO BROTHER... ALREADY SPENT HALF DAY TRYING TO FIG OUT. YOU WOULD THINK THIS INFO WOULD BE ON THE MANUAL OF A +200$ FAN

@robertcourtney7030

9 ай бұрын

Exactly. I spent 2hrs waiting to talk to someone from customer support and figured this is bullsh!t lemme make a video to help others not waste time. Glad it helped man. Have a good one!

Thank you..... thank you.... thank you bro...... you saved my rear today and I'm an electrician!!!!👊🏿👊🏿👊🏿👊🏿

@robertcourtney7030

Жыл бұрын

Not a problem man! Figured I’d make a video to save people the 45 minute call with customer support. Fellow sparky here too! Have a great day!

I can’t believe it. I returned the first one. No one could figure it out. Two seconds with the tip to turn breaker off

@robertcourtney7030

7 күн бұрын

Glad I could help! It’s a pain for sure with the wireless switch

Thanks for the info... saved me a lot of time after complete bathroom demo and renovation... to tired to read all the directions lol

Thank you. I unplugged my speaker and disconnected the pigtail that runs from the driver to the edge of the light and plugged everything back in and held the button for 5 seconds and mine came on

Make sure that the ceiling fan switch on your wall is turned on!!! (Your original house switch that is, not the switch that came with your ceiling fan), otherwise nothing will work, and it won't pair with bluetooth unless that switch is in the on position. I am shocked it doesn't say this clearly in the manual, I bet many people are returning their fans thinking they are faulty, when all you have to do is flip the switch!)

Thank you you just saved us soo much trouble

I don't understand why they would give you a wall switch that can't use the power already provided at the switch location. Instead, you're supposed to replace batteries in it by switching the breaker off (for safety) and then remove the switch plate and then remove the battery powered switch from the gang box, replace batteries and then put it all back together and switch the breaker back on.

Thanx man. It worked for me, earned a subscriber

@robertcourtney7030

10 ай бұрын

Yessir! Not a problem glad my diy barefoot home remodel video helped ya! Have a good one.

I have this same fan and I tried all the things you said and I turned off the breaker and back on , but mine has a blue light that blinks when I turn on the power on the wall , and it’s not the light around the device it’s a light in the middle right in the center around the brand sign . Any idea or tips !?

@OscarGonzalez-pc4lx

2 ай бұрын

I also tried to disconnect all the wires in the device the two that you showed , I didn’t connect the extension cord to the fan , but since that blue light turns on when I turn on the power switch on the wall I figured it has power but nothing turns on just that blue flashing

Appreciate the video 🙏🏼

@robertcourtney7030

9 ай бұрын

Not a problem glad I could help!

Question - I was able to plug in my fan external to the housing wiring which worked. I guess do you need the light module plugged in to have the fan work? I was about to replace the plug connections until I found this video. Regardless, thanks for the heads up.

@robertcourtney7030

Жыл бұрын

Yes, from how I understand is you have to have the driver/lighting module pice plugged into the unit as that is what allows for the fan to know when to come on and off. If you just plug a 120v cord into the fan it’ll come on, because all the 120v connections on the unit it’s self is just to supply power to the driver and the fan motor. Hood that helps!

HOLA, LLEVO MAS DE DOS AÑOS CON ESTE PROBLEMA SIN PODER USAR EL MANDO DE LA PARED, SOLO LO USO CON EL TELEFONO PERO A VECES SE ME HACE INCOMODO :( Y CASUALMENTE MI ESPOSO COMPRO UNO HOY PARA VER SI ERA PROBLEMA DEL MANDO O NO Y LA VERDAD Q EL NUEVO ES LA MISMA SITUACION Y POR MAS QUE LE DE CABEZA NADA DE NADA , AHORA DI CON ESTE VIDEO Y VER SI PUEDO HACERLO , GRACIAS

Robert, can you tell me about the loose neutral? I have the same behavior, fan works when I plug in a cord. Voltmeter not showing anything on the hot jumping from the black outlet to the white one. I’m concerned something is going on there. Wires test out fine on the switch when I probe them.

@robertcourtney7030

Жыл бұрын

Check your wiring inside of the junction box of the unit. Make sure that the black wire coming in has a good connecting to the black wire that goes to power the unit, same with the neutral, same with the ground. Make sure all your splices have a good connection. Just pull on each wire that’s in the wire nut make sure they don’t just come out of it. Feel free to respond if that isn’t the issue.

@nickgiacomini7471

Жыл бұрын

Thank you so much for your reply. I check connections and still no power. I searched a bit more and found this: kzread.info/dash/bejne/k5uL2Kibebi9dKw.html It’s working now!

@robertcourtney7030

Жыл бұрын

@@nickgiacomini7471 yes, I figured you had known about pairing the switch but if it working hey that’s all that matters. Cheers 🍻

@nickgiacomini7471

Жыл бұрын

@@robertcourtney7030 late night, wasn’t paying too much attention, needed a day to clear my head. Thanks again.

I replaced the driver but how do you program the remote to the new driver?

@robertcourtney7030

Жыл бұрын

From what I understand they both use a frequency wave or radio wave that is the same across the board so repeat the steps you would’ve done for the old driver, hold I think it’s the change color button for ten seconds after cutting power to unit

It should be direct wired It's all garbage that doesn't last

@robertcourtney7030

Жыл бұрын

Agreed

Did you try filing a warranty claim? A lot of time companies will ship you the replacement part for free and save you the hassle of removing the fan box assembly.

@robertcourtney7030

2 жыл бұрын

Yes they had sent me a replacement cover with the driver turns out mr hot shot here had a loose neutral. Let my ego get the best of me. “I’m an electrician Ik what I’m doing” well no I don’t 😂

@eddiesfl7003

2 жыл бұрын

Wait, so this doesn’t fix it? I’m confused by this comment

@robertcourtney7030

2 жыл бұрын

@@eddiesfl7003 when I called customer support they told me to plug the fan in. If the fan works but the driver doesn’t your drivers bad. My issue is I had a loose neutral. But if the fan spins when plugged into an extension cord and it works it’s a bad driver. That comes straight from the manufacturer.

@DavidElMago81

Жыл бұрын

Thanks. I could not figure it out. This is exactly what’s going on with my unit.

What a joke of a product. This thing has me pulling me hair out. None of this trash works. The speaker worked and nothing else. Now nothing works at all

@robertcourtney7030

Жыл бұрын

I would contact customer support then. Even though the steps in the video are straight from the manufacturer. I would check your connections one more time ( Your hot and neutral mainly). As in my case nothing was working at all because of a loose neutral. Also make sure you are pairing it right. Shut breaker to motor off from panel. As the unit is a constant hot to the driver with no dedicated switch leg. Turn the breaker off wait a minute and go back and press and hold I believe it's the turn light on button. The light should come on white setting. Make sure the fan motor works incase it ends up being a bad driver. I'm a electrician by trade and the amount of bad drivers from the manufacturer is outrageously high, which could be your case. If you got questions ask em and I may be able to help or at least to the best of my abilities so that you don't have to wait 45 minutes per call to customer support.